I’m not here to shame anybody, but your stance on shards is a concern and any rs3 gold seller would agree that you’re wrong.
You're not. Did I say you were shaming somebody? I said I'm not in the business of shaming anybody because that's what I MIGHT do if I reply on the thread to defend what we do. Searchy was already having a bad time with the incident and I don't want to further stress/infuriate the person.
I'm not insulting you with the next statement, Dreamy, but you did not know what fully happened. There were several layers to that incident. For one, for the sake of not being too vague, we have sections for items AND for currency. Take of it what you will but we have the items section for a reason. Shards should be sold there. Gold under currency. This way, we can approach delivery processes and dispute handling in a distinctive manner. Gold cannot be carried in big amounts? I know, but that's how it is. After the incident, we didn't restrict Searchy in any way; we allowed Searchy to trade shards + gold moving forward and from here on he can make the buyer agree on the value of the shards for as long as he makes a disclaimer before the trade that "hey the rest of the money comes in shard, go sell it to get the full gold value" — the reason being that he is protected from disputes from buyers who say "I want gold and gold is what I'm getting" because objectively, the buyer is within his right. Shards are accepted as currency? That's a subjective approach to this and objectively and in terms of binary/black and white values, shards are shards, gold is gold. We have items and we have currency sections.
As for the 24gp value, that's what's shown in the Wiki page conversion meter in Searchy's screenshot sent to us, so the agent just followed that. And do note, we take precedence in this because of our stated terms (item 8.1:
User Agreement | PlayerAuctions)
The shards are a concern? You bet they are. Because a group of RS sellers wants to supersede our decision process with a case where the buyer already canceled the order and is on his way to get a refund. We accepted Searchy's dispute to reopen the order and allow him to complete the order. Against our stance that shards are item and gold is currency (with regards to categories at PA), we allowed shards and in fact our staff was the one who converted them. Please note item 8.1 in our terms again, our staff's decision supersedes things. I hate to be rude but if the agent wants it to be 20gp then it's 20gp, but of course, we haven't sunk that low. We tried to consummate the process and it's 24gp on the conversion slider on Searchy's screenshot link. The agent assumed that was the current value.
I wanted to try not making this about Searchy and it's not but for the sake of simplifying the explanation of how we do things, I had to briefly discuss that. I hope Searchy doesn't mind.
I'm not sure why you are so concerned about the value of the shards when we have allowed Searchy or other sellers to discuss shard values for currency orders as long as the buyer agrees. We are basically disregarding our currency and item segregation to try to meet what sellers want for this matter alone, and despite all discussion, it is still our site, no? I mean is this still not enough or perhaps you're just unaware of this development? (Serious question, I'm not being cynical, condescending, nor snarky about that). If you're only finding out, then I hope it isn't a concern anymore.
All while being called unqualified and being hammered that the service is going downward. And the service is not going downhill, ridiculous. The opposite in fact — but you won't believe me, anyway, since I represent the company so I'm not going to talk about this further.
Finally, shards traded as gold, we know. It happens in other games, too, where gold is strictly not just the digits and commodities are used to compensate it. I'm not too fond of these condescensions about "basic fundamentals of max cash stack" because that is not the point here and the point is the simple shard and gold distinction that buyers or any buyer for that matter, if they wish, can dispute shards as not gold and that puts both the seller and PA in a compromised spot where decisions have to be made. We can't say "ah because shards are traded as gold anyway". Who made that rule? Can you show me proof? What are the item and gold segregations are for, anyway? I could go on and on but I would just be beating a dead horse.
I wanted to stress in my earlier reply that I would like to be here to take care of concerns instead, moving forward. With all sincerity, I would like to put this to rest. My final take on this is that:
- We listened to Searchy and despite disagreements, agreed to meet halfway
- We adjusted and made structure-breaking decisions to allow the shards
- Agreed with a lasting solution that shards can be traded as long as the seller makes the buyers agree to ultimately protect themselves and to give PA a reason to decline buyer complaints that defy this prerogative
If you believe we are still unqualified, then I'm sorry to disappoint. I would probably not make any further dents with my explanations and perhaps we should just all go to sleep. If I made a point, then thank you for at least understanding.
