PlayerAuctions Issues Resolution Thread

In case you're wondering, that wasn't an automated response though I don't know how I can prove that to you. As for any attempts to contact the seller, I checked and they have; three times, on different time zones/shift. Unfortunately, he didn't reply and we cannot oblige him; he won the dispute and has no responsibility to reply back nor replace the account. In spite of that, I sent a last one just now, and I had to copy the message they sent and tweaked it a bit to make it non-automated (sorry but that is from a different department, so I don't want to mess up their protocol). Buying insurance still requires the buyer to prove his claim; otherwise, anyone can just send in a false report/claim; This is also to make the process fair to the seller, whose payments are all frozen during the dispute. The disclaimer on proving your case with insurance packages are written here: https://i.imgur.com/xuvAhYo.png

I'm very sorry but I'm not here to provide the answer that you are looking for, but just the facts. I do not make these decisions and you can take it up to [email protected].

Just proves to me your site is shit and can’t tell a scammer from an honest seller. I hope everyone that reads everyone else’s problems in this thread is discouraged from using you all as a middleman source as clearly none of you being regular workers or owners of the site know what the fuck your doing.
Thanks again 8 months later for a loss of 633$ + insurance payment. You won’t catch me or anyone I can talk out of using your site again.

 

In case you're wondering, that wasn't an automated response though I don't know how I can prove that to you. As for any attempts to contact the seller, I checked and they have; three times, on different time zones/shift. Unfortunately, he didn't reply and we cannot oblige him; he won the dispute and has no responsibility to reply back nor replace the account. In spite of that, I sent a last one just now, and I had to copy the message they sent and tweaked it a bit to make it non-automated (sorry but that is from a different department, so I don't want to mess up their protocol). Buying insurance still requires the buyer to prove his claim; otherwise, anyone can just send in a false report/claim; This is also to make the process fair to the seller, whose payments are all frozen during the dispute. The disclaimer on proving your case with insurance packages are written here: https://i.imgur.com/xuvAhYo.png

I'm very sorry but I'm not here to provide the answer that you are looking for, but just the facts. I do not make these decisions and you can take it up to [email protected].

Also how the fuck can someone not reply and win a case lmfao

 

[jg9998]

Hi I have multiple disbursements that have not been sent out to my paypal yet. I made a ticket and they initially said I created my account with a VPN or similar type of service. I made my account at my apartment for my University so I did not use any type of VPN. I still have not got any of my disbursements yet and they all say they are queued. Please help! One of my order numbers are: 3640507. I have provided your team all the information that I can possibly give. As a college student I have no bank statements/bills in my name and my tuition is straight through the university. When would I be able to get my disbursements to my paypal? Thanks.

 

[PlayerAuctions]

Hi I have multiple disbursements that have not been sent out to my paypal yet. I made a ticket and they initially said I created my account with a VPN or similar type of service. I made my account at my apartment for my University so I did not use any type of VPN. I still have not got any of my disbursements yet and they all say they are queued. Please help! One of my order numbers are: 3640507. I have provided your team all the information that I can possibly give. As a college student I have no bank statements/bills in my name and my tuition is straight through the university. When would I be able to get my disbursements to my paypal? Thanks.

Hello JG, as confirmed to you on PM, your current order's payment is now being processed. I'm also monitoring it from my end as we speak. Please reply on our PM discussion instead of here. Thanks, and sorry for the delay.

 

[PlayerAuctions]

Hello guys.

PlayerAuctions support on Sythe will be temporarily unavailable from Thursday to Friday, March 29 and 30 (GMT+8). I'm sorry I won't be able to take care of your concerns during that. During that time, please contact [email protected] for your concerns, or contact us on social media:

PlayerAuctions (@PlayerAuctions) | Twitter
PlayerAuctions

When sending messages, please explain your issue briefly and don't forget to include your username, the order ID and your ticket # if you have one.

I will be back on Monday. Thanks a lot! Have a good week and happy gaming/trading!

 

[All4gamers]

there are problems with selling one item. (Order #:3642954) customer already buy acc and change all info. but i cant confirm this sell..can you help me?

 

@PlayerAuctions

You guys at PA make over 12% profit PER sale, but yet I'm constantly faced with errors EVERY DAY on your site. Last night it took me 20 minutes struggling with error pages to set my orders to a 24 hour timer from 20 minutes.

Today; I'm faced with another error.. Our timer is on 20 minutes but no one can log in to their account.. What is up with all the errors? Why is it that a million dollar company cannot create a functioning website?

 

[johncx]

@PlayerAuctions

You guys at PA make over 12% profit PER sale, but yet I'm constantly faced with errors EVERY DAY on your site. Last night it took me 20 minutes struggling with error pages to set my orders to a 24 hour timer from 20 minutes.

Today; I'm faced with another error.. Our timer is on 20 minutes but no one can log in to their account.. What is up with all the errors? Why is it that a million dollar company cannot create a functioning website?

Just wait until you have a pending order and it takes 10 attempts of submitting info before going through

 

@PlayerAuctions

You guys at PA make over 12% profit PER sale, but yet I'm constantly faced with errors EVERY DAY on your site. Last night it took me 20 minutes struggling with error pages to set my orders to a 24 hour timer from 20 minutes.

Today; I'm faced with another error.. Our timer is on 20 minutes but no one can log in to their account.. What is up with all the errors? Why is it that a million dollar company cannot create a functioning website?

I think you meant playerauctions fucking sucks.

 

[petery33]

Hi Player Auctions,

Can you please advise why your customer service team cant do anything to help me resolve my Issue?

I have lost access to my main account (Apparently all my emails that I try aren't linked to it - must of made a typo on first registration).

I have provided all the account information to the support team (full details such as mobile name address etc) even proof of purchase directly from PayPal from a previous order.

The response I got was to "Remember your email account on your main account".

Ticket numbers: 107930, 107403

Please sort this out, trying to give you money to use your services.

Also please note: I created another account with a Mobile under the guidence of your Customer support team, which lead that account to be suspended (As i believe it detcted i used the same Paypal account

 

[Pain]

@PlayerAuctions your website is being flagged/blocked as a virus/unsafe by Malwarebytes now, I'm guessing it has suppose to do with all the code/errors that are being caused by your website.

I cannot even access the website, even when I set exclusions every single page is triggering Malwarebytes.

This only started happening recently aswell.

 

[PlayerAuctions]

@All4gamers:
Hello there. I checked and the reason payment hasn't been sent to you last week is because you had an active dispute with this order. The dispute was resolved just last Saturday, and since we do not send out payments on non-business days, the soonest you can receive your payment is today, Monday. The payment should be with you 6-7 hours from now. Really sorry for the hassle.

-----

@Chloe and @Divine:
Hey guys, thanks so much for the detailed report. I am terribly sorry about this. We've had an influx of complaints last Friday and Saturday regarding the website being down and inaccessible, with reports of runtime errors. I've already made a report for it; The website is fine now but rest assured that I will ask our tech team to work out any issues about this. Again, my sincere apologies.

-----

@petery33:
Thanks for providing the details about your issue. I've checked, and the reason why our team declines to provide you your email address on your PA account is because of security reasons. I understand that you are eager to place an order, but for the sake of eliminating any possibilities of the account being taken over by somebody else, we cannot let people know what the email address is on an account. This is just like any game account where you have forgotten the email address on that account; The site wouldn't give out the details for it due to security reasons. I'm sorry for this Petery.

-----

@johncx and @Daddy:
Hey guys, I'm really sorry I wasn't able to help with your previous cases, but at the same time I didn't want to make it seem like I'm ignoring your posts. I can respect your opinions about our platform, but if there's anything I can help you with, just PM me anytime and I'll see what I can do.

 

[C0caHunter]

Hello,

I tried to sell my gold on PlayerAuctions and it didnt work ...
The Problem is always if i want to create my order it says there are too much currency and i already tried different versions with currency and units.

I want to sell 300 Million for 42 $, so 14$ for 100 Million.

Screenshot from my Setup i tried :

How above explain its always says too much currency, and when i put down the currency and do more Units, i cant put price like 0.42 because then i have to put 0.0042 $ and it dont work.

Would really be nice if you can help, i spent hours on this and cant get it work.

Regards

 

[PlayerAuctions]

Hello,

I tried to sell my gold on PlayerAuctions and it didnt work ...
The Problem is always if i want to create my order it says there are too much currency and i already tried different versions with currency and units.

I want to sell 300 Million for 42 $, so 14$ for 100 Million.

Screenshot from my Setup i tried :

How above explain its always says too much currency, and when i put down the currency and do more Units, i cant put price like 0.42 because then i have to put 0.0042 $ and it dont work.

Would really be nice if you can help, i spent hours on this and cant get it work.

Regards

Hello Coca.

The issue with this setup is that buyers can purchase just 1 unit which is 3m (3,000,000), and the price is just $0.42. It's not going through because if the order price is $0.42, it won't be enough to cover the fee. The PlayerAuctions fee for currency selling is 9.99%, so give or take the deducted payment is $0.38 something. However, there is also a flat PayPal fee of $0.99 per order, and the amount is barely enough to cover those two fees.

What I can suggest is for you to place the minimum units to maybe 20. This way, the minimum amount the buyer can buy from you is 60m (60,000,000) which is at $8.4, minus the 9.99% PA fee + flat $0.99 PayPal fee, the final payment to you is roughly $6.57 something.

For a full list of the fees, please refer to this article:
What are the fees to sell?

You may use this information to increase your price in order to cover for the fee if you wish. Let me know if you have other questions about this, Coca.

 

[C0caHunter]

Hello Coca.

The issue with this setup is that buyers can purchase just 1 unit which is 3m (3,000,000), and the price is just $0.42. It's not going through because if the order price is $0.42, it won't be enough to cover the fee. The PlayerAuctions fee for currency selling is 9.99%, so give or take the deducted payment is $0.38 something. However, there is also a flat PayPal fee of $0.99 per order, and the amount is barely enough to cover those two fees.

What I can suggest is for you to place the minimum units to maybe 20. This way, the minimum amount the buyer can buy from you is 60m (60,000,000) which is at $8.4, minus the 9.99% PA fee + flat $0.99 PayPal fee, the final payment to you is roughly $6.57 something.

For a full list of the fees, please refer to this article:
What are the fees to sell?

You may use this information to increase your price in order to cover for the fee if you wish. Let me know if you have other questions about this, Coca.

Okay i understand, so now i made 10 Units x 30 Million.

But however its still not working, now it says "Currency per Unit is not allowed".

Can you pls explain me this or help me ?

 

[PlayerAuctions]

Okay i understand, so now i made 10 Units x 30 Million.

But however its still not working, now it says "Currency per Unit is not allowed".

Can you pls explain me this or help me ?

Hello again, Coca.

I think the quantity in the first box is too big. The idea is for it to be smaller than that, but the "Total Units" would be higher, so that way the scaling meter (when buying) works as intended. Could I suggest these entries --- see if they work?

3000000
100
20
$0.42

This should work, because 3m gold was accepted (first box) before, so the "currency" should be allowed. And because your minimum offer is 20 units, you shouldn't sell them at just $0.42 (but it's only stated there as a price for each unit, which means $0.42 is multiplied x20).

Please see if this works. Sorry for the hassle, Coca.

 

[C0caHunter]

Hello again, Coca.

I think the quantity in the first box is too big. The idea is for it to be smaller than that, but the "Total Units" would be higher, so that way the scaling meter (when buying) works as intended. Could I suggest these entries --- see if they work?

3000000
100
20
$0.42

This should work, because 3m gold was accepted (first box) before, so the "currency" should be allowed. And because your minimum offer is 20 units, you shouldn't sell them at just $0.42 (but it's only stated there as a price for each unit, which means $0.42 is multiplied x20).

Please see if this works. Sorry for the hassle, Coca.

I tried it but, again its says the currency is to big ... ?

 

[PlayerAuctions]

I tried it but, again its says the currency is to big ... ?

Hello again Coca. I think you need to come up with a computation that has a lower currency value, but higher Total Units. The Minimum Units Per Order should always amount to a payment above $5 if possible, just to be on the safe/sure side.

 

[C0caHunter]

Hello again Coca. I think you need to come up with a computation that has a lower currency value, but higher Total Units. The Minimum Units Per Order should always amount to a payment above $5 if possible, just to be on the safe/sure side.

So you can give me numbers that i can use to sell 300 Millions ?

Regards

 

[PlayerAuctions]

So you can give me numbers that i can use to sell 300 Millions ?

Regards

Please try these setups. These all amount to $40-42 for all of your 300m.

(This setup amounts to $42 total)
1500000
200
40
$0.21

(This amounts to just $40, since the third decimal in the unit price cannot be included)
750000
400
80
$0.10