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PlayerAuctions Issues Resolution Thread

Le
RsProd
Shitting Rainbow
UWotM8?
You know maybe actual non-Chinese gold sellers might consider selling on PA if your system was not so shit that the same 10 sellers are listed on page 1 and its impossible for anyone to join PA and actually sell because the Chinese and same sellers have runescape gold,accounts and other filled with 20 million listings.

There's a reason nobody on here sells via PA, its trash and how you guys handle listings for new sellers vs old is trash.

Want to fix your company?
- Fix your trash support, hire people that actually know the markets and aren't some polish or Chinese randoms that get paid $1/hour
-Give listing benefits to new sellers so they actually have a chance to get on the first page of listings for stuff and limit the amount of listings in a market to like 3 for the Chinese sellers.
-Get people that actually know what their doing handling disputes and case resolutions, I could handle your cases 500x better than ur agents do.
-Reduce your fees, what you take is outrages for the gold market, 15% margins - ur fee basically leave gold sellers with nothing, add a tiered selling system, as you sell and get feedback your fees gradually reduce because your a safe seller.

I could honesty run your company better than you guys are and I've only got an associates in Business admin right now lol.
Thank you for your concern, and for sharing your thoughts here. I'll be sure to bring this up with management. I'm sorry if the listings are causing any frustration, but it's not very specific to any country.

Hope you have a great evening/day ahead.
 
Le
RsProd
Shitting Rainbow
UWotM8?
having alot of issues contacting your support about pending disbursements. been already several days without any response, was wondering if you could assist me?
Please send me a direct message here (if you haven't) explaining your case, and please include your order ID.

Other than that, if it's a pending disbursement, please make sure your payment option (PayPal, Skrill, etc.) is authenticated. Meaning, you have confirmed ownership/validated it through email or provision of identification papers/documents. This is often the case with disbursements going through. Once you have authenticated it, please send us a ticket through email support in the PlayerAuctions website.
 
Your trade bot isn't giving me my CSGO Skins back after I canceled the offer. I have PM'd you about it.
 
Lawrence
Heidy
Update #4(?) (1000$ case)

Got proof, that the account got reclaimed, still the support keeps asking me for a translated version of Riot Games support, since the account has been created in Germany.
I translated it by myself, and it can also be translated by any translator of your choice.

Sent you a pn again.
 
Hello sir,

I made a newly made account today. My brother referred me to this site and thought why not open a selling business here.
While trying to create a new offer, my account got suspended. I did not get any reason for why my account was suspended.

Please take a look into this if you can sir.
I will e-mail you my username for further investigation, and hope you can help me unsuspend it.


Kind regards,

Playerauctions user "MinariChewie"
 
Last edited:
Le
RsProd
Shitting Rainbow
UWotM8?
Update #4(?) (1000$ case)

Got proof, that the account got reclaimed, still the support keeps asking me for a translated version of Riot Games support, since the account has been created in Germany.
I translated it by myself, and it can also be translated by any translator of your choice.

Sent you a pn again.
Really sorry about that. Replied to your PM already, and I have escalated it to the respective department.
 
Le
RsProd
Shitting Rainbow
UWotM8?
Hello sir,

I made a newly made account today. My brother referred me to this site and thought why not open a selling business here.
While trying to create a new offer, my account got suspended. I did not get any reason for why my account was suspended.

Please take a look into this if you can sir.
I will e-mail you my username for further investigation, and hope you can help me unsuspend it.


Kind regards,

Playerauctions user "MinariChewie"
Hi there. Saw your PM and replied to it!
 
Hey, i made an account a couple days ago and i bought some currency on poe. transaction was fine, though my account was suspended right after. I emailed support last night as well. hoping i'd get a reply by at least today. user: wunation.
 
hey man thanks for doing this especially since live chat doesnt work and email takes forever.

i paid for order id 2876707 using western union and the money was picked up 5 am on monday but my order payment is still not verified?

please advise...

thanks
 
hey man thanks for doing this especially since live chat doesnt work and email takes forever.

i paid for order id 2876707 using western union and the money was picked up 5 am on monday but my order payment is still not verified?

please advise...

thanks

ya idk, i got my transactions. though my account is suspended for no reason... i don't know whats going on
 
Le
RsProd
Shitting Rainbow
UWotM8?
Hey, i made an account a couple days ago and i bought some currency on poe. transaction was fine, though my account was suspended right after. I emailed support last night as well. hoping i'd get a reply by at least today. user: wunation.
Hi again, wunation. My apologies, as our Trust team (the email address I gave you) is the one handling these cases. And since you've sent them an email already, your case will be deliberated on for resolution. We ask for your patience as they look into it. Thanks!
 
Le
RsProd
Shitting Rainbow
UWotM8?
hey man thanks for doing this especially since live chat doesnt work and email takes forever.

i paid for order id 2876707 using western union and the money was picked up 5 am on monday but my order payment is still not verified?

please advise...

thanks
Hi there, noobi. Got it, will escalate your order so they can take a look at it for verification. Thanks!
 
Hello Can I get some help as to understanding whats been going on with Player Auctions live chat was great now nobody responds. To the point I sold a account a week ago and the disbursement time is up, and still have not been paid my order number is
2858680 can you help me get paid?
 
Le
RsProd
Shitting Rainbow
UWotM8?
Hello Can I get some help as to understanding whats been going on with Player Auctions live chat was great now nobody responds. To the point I sold a account a week ago and the disbursement time is up, and still have not been paid my order number is
2858680 can you help me get paid?
Hi there, Gabriel. Saw your PM. I have forwarded it now to the respective team handling it. Will give you word as soon as they give feedback. So sorry for the hold up on your case!
 
hey i still haven't heard from the support team. conversation id 578145
 
hi can you please help me my account just got suspended and i dont know why

i just tried buying something and 5 mins later they suspended it , i didnt do anything as i know

username :xyp9x

please i would love to have it back as i had lots of reviews on it :(
 
Hi again, wunation. I have escalated your case yesterday, and I asked for a follow-up a couple of hours ago. Our apologies again for this delay; our team is working on it.

Hello sir,

Could you please reply to my message?

Kind regards,

PA Hiku
 
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