PlayerAuctions Issues Resolution Thread

@Vinnny:
Hello there. I was able to check your ticket (#136072) and you confirmed that you're ok with coupons if it's faster. I have now asked our finance team to produce a coupon refund to you and I'll reply back to your ticket/email as soon as it's processed. Sorry for the inconvenience!

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@Pageth:
Hi there Pageth. I'm sorry but yes, only one phone number per account is allowed. The same phone number cannot be used on another account. If your other account is still open/active, what you can do is login there and change the number to something else; this way, the number is freed up for use on your current/active account. If this arrangement is not possible, you may email [email protected] so they can offer you other possible ways to possibly recover the phone number.

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@cocotrash:
Hey there. I saw that you already have a ticket for this; I have now escalated it to the team so they can take a look at it. Really sorry for the delay.

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@tand123:
Hello tand. Sorry for the wait; I have now escalated the dispute threads to our team to ask them if both cases can now be resolved. Please note that if it's still in dispute process, we still cannot close the case, as the purpose of the dispute is to give both users ample chance to air out their side and try to resolve it from their end.

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@dragan85:
Hello dragan. Error 404 usually means your account is suspended. Could you check if it's still showing error 404? If it is, please email [email protected] using the email address on your PA account and provide your username so our team can check on your account status. Sorry for this. As for the reason, it's possible that this is a duplicate account and you already have one with us; we can only allow 1 account per person. It might be possible that our system also picked up irregularities on your information, which caused the auto suspension.

 

@PlayerAuctions Is it possible to recover the account through phonenumber and not email? I dont remember the email. Is it possible you can help me check what account links to my phone number? I can DM you it. I've got literally 10 emails ;/

 

Hello Pageth. Unfortunately, you cannot recover it through phone number. Only email address works. Let me see what I can do for you, I'll send you a PM in a bit.

 

Hello Player, Auctions; I would like to know why is my paypal being denied due to you guys quoting ''security risks that cannot be discussed''; I never had problems before with it or with paypal or my bank, since I called to check with them and they told me that is the merchant playerauctions denying the payments.

Kind Regards,
SoyUnaFuente.

 

Hello SoyUnaFuente. I'm sorry about this; We've installed a security system that automatically picks up erratic, suspicious, or misleading account information. Please double check the information on your PA and payment account and make sure your information is accurate and up-to-date. Make sure you are using a long-standing, active email address. Also, please check that your full names, address, numbers, and any other similar info are exactly the same on both the PA account and your payment account.

I'm really sorry, this is the best that I can advice. Once you make sure of these, kindly try again at a later time. If it continues to fail, your only option would be to try paying with credit card or to be absolutely sure, GoCoin, as it's the payment method with the least checks on our end. Sincere apologies for the hassle.

 

hello, i want to sell my account on your website but when i press to become seller an 404 error always comes up and i cant do anything, could you help me ?

 

Hello, my ticket has been open for a week with "High" priority but it has never even been addressed. I really need it to be looked into asap

 

@tand123 I bought an account from you today, on PA ,
ID
139175280 , The account provided was totally wrong, it was advertised as 2100+ total level jordan47111 , i got a totally different account

 

@Cesiv99:
Hey there. I'm sorry but error 404s usually appear if an account is suspended. I'm afraid I don't have access to information as to why you were suspended; Please contact [email protected] to inquire about this.

@cocotrash:
I'm really sorry about this. I will notify the team about this again and ask them to provide any resolution or reply to the ticket.

@tand123:
Hey there Tand, could you please check if you could assist @hick964 with his order? Seems like there's something wrong.

 

Hey Coco, I checked again with the team and the reason the two orders were closed, 3877411 and 3836170, is because you agreed on the seller's claim for both orders. This means the seller is amenable to receive his disbursement. I'm sorry but this is irreversible.

 

That's incredibly stupid I'm sorry. I'm disputing with paypal. I've sent you evidence that both sellers recovered both accounts. They obviously tricked me into closing disputes so they could rehack me without consequences. I'm gonna dispute with bank, paypal, I'm sending evidence of your customer support and evidence that they recovered the acc.

PLUS. Seems that you do not understand what happened. One of them hacked me and claimed to be an error, because I cba to e-mail jagex at that time I believed him and agreed to get the acc back THEN 2 WEEKS AFTER hacked me again.

The other one took so damn long to change the e-mail so I had to dispute, because if I didn't dispute the order was going to be closed in his favor. Soon after I disputed he changed the e-mail so I closed that particular dispute. 1 WEEK AFTER he hacked me

 

hello good I'm worried since I've never had this problem before and I'm worried

I am the seller and this is the order #3928662

I have been waiting the disbursement Time and nothing happens , it says : Disbursement Status : Queued for immediate processing .

this si something i need to worry ? please help me

 

Hello Jony; I replied back to your PM. You shouldn't be worried, and your payment is going to be with you soon.

 

Pa account Stillrotting
order number :#3945872
I bought an account from today on PA however the automatic delivery has not sent me an email at all with the account details.

 

Order I'd: 3946629
Dispute I'd:
　#30237

Guy I bought account from was a verified seller. He said the information given was correct, but it wasntw. Haven't been able to login the account at all, and he's trying to accuse me of being a scammer after I paid 300$ and he isn't giving the right information

 

Playerauctions is a horrible website, I purchased a League of Legends account and the account was taken back within maybe a week of usage, I contacted league of legends support and they confirmed they took the account back as they deemed me not the original owner. I paid 450$ for this account and I contacted playerauctions they said they'd get the user to contact me back, mind you this user had 3.5k+ vouches and had "guarantee warranty" on any recovered accounts. I tried reasoning with playerauctions they said they told the user to contact me, he never contacted me after I sent him like 4-5 messages he just changed his positive rep to negative rep and never replied to my messages. Playerauctions then told me there was nothing they can do. Do yourselves a favor and never purchase any accounts on playerauctions ever.

 

@Stillrotting:
Hey there, I checked on order 3945872 and you already confirmed receiving it. Just to be sure, I resent the game account email to you. If there are still problems, kindly send me a PM about it.

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@medicinalmarijuana:
Hello there MJ. I checked on your order and it's now being escalated to the team. I'm sorry I don't have access to it, but for now I urge you to keep tabs on the discussion and reply as soon as our agent mails you back.

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@Eren:
Hi Eren. I'm very sorry about this but there's two most likely reasons why this was closed. First, we always require evidence through an email correspondence from the publisher telling the buyer what happened to the account ("It was reclaimed by the original owner" --- something along those lines). Two, the email is different and this is LoL support saying the account was found out to be sold and that they're confiscating it. If this is the case, I'm truly sorry but we cannot account for this, as refunds can only be enacted if it's proven that the seller was at fault. I'm very sorry and if there's anything else I can help you with or if you have questions, please send me a PM anytime.

 

Hi playerauctions I am getting scammed for my account I sold to a customer. I gave him original email, recovery information as well as login info for it. He keeps saying it is wrong, could you have the guys in the support team check on dispute case #30237 please

 

Hello Tand. This case has been closed in your favor (as seller).

 

I'm Rejuiced from player auctions, he's the one who scammed me, I sent in so much evidence and you guys just rule in the scammers side. I've lost 300$ now, even when I bought insurance for the axxountim not getting help in getting the acxount, or my momey back. Tand123 even deleted his playerauctions account, how much more evidence do you need? This is sick, how can you ecenso business like this?