Eldorado Issues Resolution Thread

Dear Staff!
i have an issue with buyer , he gave negative feedback but this is not my fail. As i know Eldorado rule not accept for this
The story:
I see he order me 15 Key Team Fortress 2 for 30$. i deliveried (have picture and Recorded).
After he (steam account in order) accepted my key. He back to eldorado chat and say "I not order, someone stolen my account"
But as a seller i see order i delivery in time guarantee. He angry on me and give me bad review when i win distuped from him
But someone hack his account is not my fail, he still do that with me
But the real story i dont think he got hacked. After he received my key, he back on eldorado chat and crying. i think he do that alot of time with other people

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Hello, the issue has been resolved.

 

[Nguyen Quoc Thai]

Dear Staff!
i sent DM for issue

 

[Reaper_store]

I have aslo a issue my account was permanently suspended Username "Reaper_Store" without any prior warning due to multi account ban. I investigated throughlt on different facebook community and found out that a person from a different acountry was also banned for the same reason from who I used to purchase account on bulk to resell them as per their policy reselling is allowed. I have no link with the the person its just that the rate on which he provides the account are cheaper which give me a good margin to sell. My account was 100% positively rated bu the buyers. Hence I would like to ask for a favour to kindly remove my suspension or make it a temporary one, because i didnt know ressling was not allowed.

 

I have aslo a issue my account was permanently suspended Username "Reaper_Store" without any prior warning due to multi account ban. I investigated throughlt on different facebook community and found out that a person from a different acountry was also banned for the same reason from who I used to purchase account on bulk to resell them as per their policy reselling is allowed. I have no link with the the person its just that the rate on which he provides the account are cheaper which give me a good margin to sell. My account was 100% positively rated bu the buyers. Hence I would like to ask for a favour to kindly remove my suspension or make it a temporary one, because i didnt know ressling was not allowed.

Hello, our team reviewed your case. Unfortunately, your account was not banned for reselling accounts. Reselling is allowed on Eldorado.

Your account was banned for serious violations of the rules, including creating multiple seller accounts and feedback boosting. The ban will remain permanent and will not be uplifted, there is nothing I can do to help there.

 

[Reaper_store]

Hello, our team reviewed your case. Unfortunately, your account was not banned for reselling accounts. Reselling is allowed on Eldorado.

Your account was banned for serious violations of the rules, including creating multiple seller accounts and feedback boosting. The ban will remain permanent and will not be uplifted, there is nothing I can do to help there.

The reason i posted here is the feedback is because i resell account buy from a person and sell so the same person i buy or sell account result in feedback and secondly i have the only account with me no other account i was using or used younsote takes cookies you can investigate throughly their is a mistake or I can proof that it is my only account this all mishapp leads to mental tension kindly solve this as soon as possible

 

[PvM Services Niki]

Hello, we are wondering why our account was closed for suspicious activity. We have been operating for several years and we have an extremely good reputation with several vouches in here and trustpilot. We were planning to expand by using other platforms such as ElDorado but, when our manager that is in charge of our gold sales tried to verify our account, it was closed and suspended permanently for suspicious activity.

What can we do to be able to start using your platform?

 

Hello, we are wondering why our account was closed for suspicious activity. We have been operating for several years and we have an extremely good reputation with several vouches in here and trustpilot. We were planning to expand by using other platforms such as ElDorado but, when our manager that is in charge of our gold sales tried to verify our account, it was closed and suspended permanently for suspicious activity.

What can we do to be able to start using your platform?

Hello,

Please DM us your username, so we could investigate.

 

Will DM few members, allegedly competitors with alt accounts that target some shops with fake negative reviews

 

Hello,

Please DM us your username, so we could investigate.

Safest Gold and Accounts Marketplace for Gamers | Eldorado.gg

 

Will DM few members, allegedly competitors with alt accounts that target some shops with fake negative reviews

Hello, the situation has been resolved via DMs now.

Safest Gold and Accounts Marketplace for Gamers | Eldorado.gg

We will DM you about the situation.

 

Sent you a DM

 

[Ngocngao]

Send you a DM about create Account

 

Sent you a DM

Send you a DM about create Account

Replied to both in DMs

 

[chiowa]

Sent a DM. Thanks

 

[Selby]

My account has been suspended and I left you a DM, can you please look into it. Thanks!

 

Hey @EldoradoGG, ive sent you a DM, have a good one!

 

Sent a DM. Thanks

My account has been suspended and I left you a DM, can you please look into it. Thanks!

Hey @EldoradoGG, ive sent you a DM, have a good one!

All three situations have been resolved!

 

[naoomix]

I was suspended for suspicious activity for trying to id verify..

 

I was suspended for suspicious activity for trying to id verify..

Hello, we DMed you

 

[Handsken]

Hello @EldoradoGG, sent you DM, thanks.