It's 20k per year, anually is yearly + Paying 100+ staff 20k a month salary, wouldn't leave them much profit, think about it logically. Also, 16k anually is about minimum wage, so yes, 20k+ (for sitting down in an office, programming/thinking of ideas/doing general customer support (the customer support would be classed as office work, so 20k is above the high end admin wages)) would be about right, not mega money like you'd think, but right.