Bubly

err broken images, use links

fixed

 

[Yourname95]

@BlackBlasses thank you for your time

 

[Bubly]

I don't have much to add, although I think that saying I was using "slurs" against him is incredibly out of context. I called him an asshole, and given what preceded it, I think that's fair. I don't particularly appreciate being portrayed that way on a public forum.

I also don't entirely appreciate your post highlighting me being irritable with him, without addressing his behavior in any of your points, but still making it a point to mention the very few things I've said to him.

Additionally, he has continued to harass me through multiple platforms. I've asked him to just wait for a ruling here, as I will obviously abide by whatever ruling is made here, but that hasn't stopped him.

I could not give a remote fuck less about $100. But I'm not going to be harassed and then painted as the bad guy on top of it, and for Sythe to act like that is okay is basically a green light for people to act the way he has.

1. Him DMing me (I unblocked him to more easily see messages he was sending in other servers)

2. Harassing messages sent in my discord server: one, two, three, four - there are honestly so many more but I'm not going to bother.

3. He's also sent me private messages, which you're able to check. The whole point of a report is that evidence should be presented and a ruling made, but he doesn't give a shit about that. Apparently he was fine with waiting for however long to say something about this, but now that he has, he can't wait 48 hours for a ruling? Sounds like he might be projecting with the whole drug addict accusations and need some money for a fix.

4. As has often been ruled in multiple reports, you don't get to pick from column B when column A doesn't go your way. If someone chooses to file a dispute with the payment processor, or the bank, and then doesn't receive the money for whatever reason - that's their problem. They chose that as the medium for the dispute, not Sythe. But then again, the interpretation of the rules is always different depending on who handles the report. I appreciate that Sythe makes an attempt at being a fair platform for resolving disputes, but I'm tired of abuse only being classified as an offence in very extreme cases.

5. I added the funds to my Stripe account at the time in order for a refund to be processed. Whether he received a refund from Stripe, or filed a dispute through his bank, I didn't get that money back.

At this point he has harassed I don't even know how many people just due to them being tangentially connected to me in some way. As far as I'm concerned unless he has some evidence he hasn't received a refund, one shouldn't be owed. I don't even conduct business here and haven't in a while, and having read thousands of reports I'm honestly pretty sick of customers being allowed to get away with this kind of behavior, but then again I really don't know what else I'd expect from a platform that allowed corrupt admins to get away with breaking the rules for years, and only did something about it when a public fuss was made.

I'm already confident of what the ruling here will be, but if there's any additional information required let me know.

 

[Yourname95]

I provided black also evidence that i didnt recieve any refund thats all i have to say. It is clear that you scammed me and its funny how you think you ard im the right lol

 

[Yourname95]

Maybe you should provide some proof of refund or that you did your work back then. All you did was accussations without proof, looking desperate for a way not to refund me. I really hope you get banned from this platform

 

I attempted months ago through stripe but it was umsuccesful as they told me to do it through the credit card company. The issue is it was a debit credit card and the company told me its too long ago

Do you have any records of this, such as emails?

@Bubly According to the chat logs, you said on March 20th that you would issue a refund via Stripe (see spoiler). I assume you did not follow through with this refund. Can you confirm that you did not issue a refund? On April 2nd you said: "if you dont get it in 2 days message me and ill just send you crypto or something i dont want the headache". So you were willing to potentially lose $98, but you did not send @Yourname95 any proof of a refund. You could have just sent him a screenshot when he asked for the refund. On April 4th, @Yourname95 said that he still had not received any money.

Spoiler

Spoiler

Spoiler

Time can be a significant variable in the outcome of a dispute. Whether intentionally or not, @Bubly, you delayed the dispute from @Yourname95 by claiming that you issued the refund.

@Bubly, can you provide any evidence that you attempted to refund @Yourname95?

 

[Yourname95]

@BlackBlasses send me.your email, ill forward you the email of stripe where they said they cannot issue a refund on behalf of the merchant

 

[Bubly]

I thought that I had sent him a picture of the refund at the time, if you went through the chat logs with him though and that wasn't there though then I didn't - not disputing that. I am entirely sure, however, that I added the money to my Stripe balance in order for a refund to be processed as Stripe requires you to do so.

As mentioned previously, I no longer have access to that Stripe account as the business it was being used for closed down.

Regarding the dispute being delayed, no, him and I hadn't talked in months - he could've reported this a long time ago. Although I do understand your point regarding the timing being an issue if he did try to dispute it with his bank. What I will say is that standard policy for banks and credit card issuers is that you have 90 days (if not 180) to file a dispute for a transaction, so I'm really not buying that his bank told him too much time had passed. At this point that could definitely be true, but back when he initially told me he was filing a dispute it hadn't been that long.

Either way, no I do not have any evidence or additional documentation to provide beyond what I already have. If I'm required to send him another $98 just let me know, I'll obviously abide by whatever ruling is made here and have always been clear about that.

 

[Yourname95]

I thought that I had sent him a picture of the refund at the time, if you went through the chat logs with him though and that wasn't there though then I didn't - not disputing that. I am entirely sure, however, that I added the money to my Stripe balance in order for a refund to be processed as Stripe requires you to do so.

As mentioned previously, I no longer have access to that Stripe account as the business it was being used for closed down.

Regarding the dispute being delayed, no, him and I hadn't talked in months - he could've reported this a long time ago. Although I do understand your point regarding the timing being an issue if he did try to dispute it with his bank. What I will say is that standard policy for banks and credit card issuers is that you have 90 days (if not 180) to file a dispute for a transaction, so I'm really not buying that his bank told him too much time had passed. At this point that could definitely be true, but back when he initially told me he was filing a dispute it hadn't been that long.

Either way, no I do not have any evidence or additional documentation to provide beyond what I already have. If I'm required to send him another $98 just let me know, I'll obviously abide by whatever ruling is made here and have always been clear about that.

1. I was talking to stripe in april i was not waiting until today. Chat logs of me and stripe have been provided to @BlackBlasses
2. "Standard policy for banks and credit card issuers" you still didnt notice that i live in a completely different continent than you? Just because its in the US like that, doesnt mean that it is here too. You are not even sure if its 90 or 180 days so pls stop shit talking, thank you.

 

[Yourname95]

Can someone resolve this please?

 

@Yourname95 screen shared with me his email conversations as well as ticket transcripts with Stripe that were emailed to him.
@Yourname95 was told on multiple occasions by multiple agents to dispute this with his bank because they said they were a payment processor and could not issue a refund on behalf of the merchant. One agent allegedly opened a report to investigate the merchant, but the outcome of this is not clear from the said conversation.

@Yourname95 I am not sure what to make of this email though, as a) it contradicts their previous statement and they are able to issue refunds on card payments, and b) either someone sent you an unauthorized payment, or the intended recipient was the merchant in question, or it is a complete mistake, or something else. It is just very strange that Stripe would send you an email like that.

Spoiler

@Yourname95 According to what you told me on Discord, you believe that the outcome of Stripe's investigation of the merchant is that they banned @Bubly from Stripe. If this is true, it is possible that a refund was issued, but at least there is some resolution.

Given that the payment was made on February 22nd, and an alleged refund from @Bubly was made about a month later, and it is now August, @Bubly is not required to provide proof of the refund, and according to both of you, his Stripe account in question has been closed, so it may not even be possible to provide that proof in a reasonable manner.
However, if @Bubly did in fact issue a refund, I would expect Stripe representatives to mention this in a conversation with @Yourname95, and it was not even implied. Taking into consideration the following, I highly doubt that @Bubly voluntarily refunded @Yourname95.

@Bubly According to the chat logs, you said on March 20th that you would issue a refund via Stripe (see spoiler). I assume you did not follow through with this refund. Can you confirm that you did not issue a refund? On April 2nd you said: "if you dont get it in 2 days message me and ill just send you crypto or something i dont want the headache". So you were willing to potentially lose $98, but you did not send @Yourname95 any proof of a refund. You could have just sent him a screenshot when he asked for the refund. On April 4th, @Yourname95 said that he still had not received any money.

.


@Yourname95, you also stated in this thread and in your conversation with Stripe that you attempted to dispute this payment with your bank.

@Bubly is correct about the precedent he mentioned in his previous reply above.

"If you want dispute resolution then you need to pick a lane. Either dispute it via your bank or here but not both.

If you elect to dispute something via chargeback/your bank then you don't get to come here and open a dispute as well. If you do this and your bank rules against you: tough, that's the forum you elected to have your dispute resolved in."
- Sythe, https://www.sythe.org/posts/34587263/

In this particular case, you tried to dispute this transaction with Stripe and your bank. In addition, it is difficult to prove what happened to the money almost 6 months after the payment, after so many attempts to dispute this payment, and after @Bubly allegedly issued a refund on his own.

Sythe.org will not adjudicate this case.

@Yourname95 I know this isn't the resolution you were hoping for and this may feel unjustified if you never received the money. I must ask you to look at this from our perspective - we simply cannot know what happened to the money, and you have already tried to dispute this elsewhere.

@Bubly, as I said in my previous reply above, time can be a significant variable in the outcome of a dispute. From the initial 7 days, it ended up being 27 days from the day @Yourname95 sent you the payment to the day you said you would issue a refund, and if I'm counting correctly, the money did not arrive for the next 15 days before @Yourname95 decided to open a dispute. You cannot put all the blame on your customer.
@Bubly, considering this report and the previous report from around the time just before you accepted an order from @Yourname95, I think a TWC and no debt is a good outcome for you.

Sincerely,
BlackBlasses