- Joined
- Dec 1, 2014
- Sythe Gold
- 2,702
- Messages
- 2,408
I am just wondering what kind of route are we going?
After reading this report and seeing the conclusion that came from it I'm rather concerned now for the future of Ironman accounts & Servicing.
Report: resolved
The user in question had his bank cleaned by a worker within that service provider's discord and now is being told that it's basically his fault for trusting that provider as well as there is no proof of the providers seem being held accountable for this?
I found this rather hard because in multiple pictures it shows not only did a worker admit to foul play but so did the service provider owner admits to foul play?
The customer in question made the report to hold the provider accountable and ensure that what they promised to do would be done but now is being told that he has to suffer for his losses.
Staff state that they can't say what was lost due to no proof of the bank, however, the worker who was on the account in question stated he knew exactly what was in the bank as well himself? What more does this person need in order to actually have an active case?
I respect he messed up on the fact of the TOS but as mentioned not once were they presented to him and asked him to agree to them in writing. I found this difficult to believe that a service provider can get away with something like this because of their Terms of service and no proof when the proof there is plenty.
You've got the service provider admitting to a breach, you've got the worker(s) admitting to a breach. The same work that was working on the account oh the victim was working on another customer's account at the same time who faced the same situation. Doesn't this seem fishy?
Anyway, I'd like to ask does this mean even though we are covered by our terms of service and if ironmen don't take pictures of their banks and if us providers admit to a fault can we all get away with something like this now?
After reading this report and seeing the conclusion that came from it I'm rather concerned now for the future of Ironman accounts & Servicing.
Report: resolved
The user in question had his bank cleaned by a worker within that service provider's discord and now is being told that it's basically his fault for trusting that provider as well as there is no proof of the providers seem being held accountable for this?
I found this rather hard because in multiple pictures it shows not only did a worker admit to foul play but so did the service provider owner admits to foul play?
The customer in question made the report to hold the provider accountable and ensure that what they promised to do would be done but now is being told that he has to suffer for his losses.
Staff state that they can't say what was lost due to no proof of the bank, however, the worker who was on the account in question stated he knew exactly what was in the bank as well himself? What more does this person need in order to actually have an active case?
I respect he messed up on the fact of the TOS but as mentioned not once were they presented to him and asked him to agree to them in writing. I found this difficult to believe that a service provider can get away with something like this because of their Terms of service and no proof when the proof there is plenty.
You've got the service provider admitting to a breach, you've got the worker(s) admitting to a breach. The same work that was working on the account oh the victim was working on another customer's account at the same time who faced the same situation. Doesn't this seem fishy?
Anyway, I'd like to ask does this mean even though we are covered by our terms of service and if ironmen don't take pictures of their banks and if us providers admit to a fault can we all get away with something like this now?


































































