Was the Customer Support Staff murdered?

[Cabbage]

I know, the title lol. But seriously, I've had an appeal pending for over 8 months now, they no longer answer ANY emails, and nothing gets accomplished on the forums. Anyone else had this problem?​

 

[Cruellex]

I've had ban appeals pending for months so I wouldn't call it uncommon.

 

[Cabbage]

I've had ban appeals pending for months so I wouldn't call it uncommon.

Its honestly sad because on Runescape forums they say they will email you back as soon as 48 hours. I'm sure 5 months isn't close to 48 hours.

 

[Integrate]

you wont get it appealed, if it was for botting, then you can patiently keep waiting

 

[I_DONT_BOT]

If you email [email protected] they will tell you within a day that you're not getting unbanned. Thank me later.

 

[Cabbage]

If you email [email protected] they will tell you within a day that you're not getting unbanned. Thank me later.

Lol alright, I'll email them now. I'll send them your regards.

 

[BradleyMurphy]

If you email [email protected] they will tell you within a day that you're not getting unbanned. Thank me later.

Sad but true, haha even if you didn't bot they would still probably throw the book at you! Appealing may as well just not be there if you ask me... very rarely do they un-ban accounts.

 

[4444RS]

jagex has the worst customer support in the industry hands down.

 

[Cabbage]

jagex has the worst customer support in the industry hands down.

No its okay now. Just spam them on "[email protected]"
they email you within 2-10 hours.