1. You were given access to the account on the 18th which means you've had it for 5 days
2. If something unexpected came up irl you should at least contact your customer.
3. "It says 2 days because i wasnt able to login today and its already 1:30."
4. The thread was posted by sythe, will link it to you when I find it but I don't have time to search for it atm.
5. It's just precautionary, once you resolved this case it will be removed.
6. If it was only 57 strength you should screenshot and post the full conversation you had with him
@Tmoe @Shin
1. Yes i agree it was 5 days, but also i didnt told him that it will take 1 week, i told him that it will take around 1 week or maybe less i guess, i didnt told him exact time how long its going to take, because basically I DONT KNOW.
2. This is our conversation about this (will post a screen if needed)
[23/04/2017 01:26:57] Alex Gonzalez: Updates?
[23/04/2017 01:29:03] Alex Gonzalez: Just logged in and it says you haven't logged in two days mate....
[23/04/2017 01:29:33] Alex Gonzalez: I'm still 64 Strength - you've barely been playing. I'd like a refund considering originally you told me it would only take a couple days.
[23/04/2017 01:33:19] Жук: 1. Im not refunding when service is started says in my ToS(and you have agreed got proof)
2. It says 2 days because i wasnt able to login today and its already 1:30.
3. I said average of how long its going to take
4. I even started not from level that was set
5. From that low level its very low xp/ph
3.......................
4. If it was posted and i will see it, i will believe you and will have no more questions about this. Will wait till you link me to it. (Its only takes less than a minute to search
)
5.I am talking about first time
@live legend has been given a DNT until this is resolved. It appears that the service hasn't been started yet, so you're required to refund his 22.5m 07.
I think you havent even checked that. And made decision straight away to put me on DNT.
Also he have only waited few hours and reported straight away. you can see it on picture that he posted, you can see time when he messaged me and when he made a post. also heres chat of when i answered him.
[18/04/2017 03:30:40] Alex Gonzalez: Hey, do you plan on starting the service any time soon? If not then I would like a refund.
[18/04/2017 13:25:26] Жук: Yo yes I will start it today buddy been a bit busy yesterday (Can make a screenshot of this).
6. I can show you a proof of our conversation on skype where we speak about that. If you need any of (Screenshot proof) from any of above then let me know please.
Also the guy didnt even waited for a response, he changed his password etc. and as it says in my ToS you cant change password while service is going on, so basically i can automatically cancel service without any refund because he did changed his password.
