One down side to SwiftKit being as popular and successful as it is, means that it has a giant target on its back. Today we unfortunately experienced the effect of that., which is a shame really as we only exist to offer a free helpful tool to players...It really is unfortunate. As always though, we aim to be as transparent about the situation as possible.
At around 3am this morning it came to my attention that someone had gained access to the domain register's account that hosts SwiftKit.net. This allowed them to transfer the SwiftKit.net domain off our account and onto their own. Once they did this they were then able to change the webserver the domain points at, to their own malicious site. The problem was that it took around 5 hours for the domain to be rightfully returned back to us. So during this time the SwiftKit.net domain was pointing to a malicious website. We'll definitely be moving to a different domain registrar in the near future.
How was the intruder able to gain access to our domain account? By using a fake ID, or identity document to convince the domain hosting company to reset the e-mail address to their own. Then all they had to do was perform a simple password reset. We're very concerned that this could even happen in the first place, and that it took so long to re-gain control. We'll be looking forward to getting as far away as possible from this domain host.
So what does this mean for you as a user? Not too much, SwiftKit itself wasn't affected at all, just the domain. However If you were unfortunate enough to click accept or yes on any JAVA popups that came up I suggest do you a virus scan straight away and once clean change your password. You should never accept any JAVA requests from sources you don't trust. (It states the source in the popup)
We have seen this specific malware can be detected and removed by Microsoft Security Essentials. If you believe you have loaded SwiftKit in this small window and accepted any rogue Java confirmations, then it would be a good idea to run a full system scan and perform the steps at the bottom of this post.
SwiftKit itself has several layers of protection built into the updater to prevent anyone from being able to push out bogus updates. The only way you could be harmed is if you download or accept something yourself.
As it stands we now have full control of our domains and have taken temporarily steps to prevent such a situation from occurring again. DNS changes have been successfully apllied to many users and they should now be directed to the right, normal site. If you still are redirected incorrectly, try clearing your browser's history and cache, and also by going to Start > search for "cmd", and type in "ipconfig /flushdns". This will ensure the right DNS address is obtained from the server. In the coming future we will be looking to implement some permanent changes to further prevent such an occurrence, abandoning our current and frustrating registrar is one of them.
We understand our well-earned reputation has been tarnished by this horrible incident, and we understand many are wary using our products in the future. That trust is going to have to be earned back, and I know for some it will be difficult. I want to personally let everyone know the safety and security of all of our users are our #1 priority. The entire SwiftKit staff, including support from our users and Jagex moderators have hopefully showed everyone that we are serious about security.
If you have any hesitations or questions please don't hesitate to ask.
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Long story short?
Someone managed gain access to the SwiftKit.net domain at our domain host for a few hours today and point it to another website, which had harmful software popup asking to install. SwiftKit itself and the webserver remained untouched. They managed to do this by impersonating myself and providing my host with fake identification documents. Everything is now back to normal.
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Unsure if you're infected? Read below
As a result of the fantastic work buy a number of people, we have dissected the malware that attempted to get into the computers of SwiftKit users. Here is a way to definitively check to see if you are indeed infected:
1. Open Start
2. In search, type "regedit" and hit Enter
3. Navigate to "HKEY_CURRENT_USER\\Software\\Microsoft\\Windows" using the folder dropdowns.
4. If there is a file or entry in the Windows folder called "Adobe Drivers", than you are infected and you require removal. If it doesn't exist, you are not infected.
Removal:
1. Right-click the taskbar and select "Start task manager"
2. In the Processes tab, end any process named "winsyl.exe"
3. In the Registry Editor window you still should have open, right-click the "Adobe Drivers" folder and select Delete
4. Open Windows Explorer, enter in the URL %AppData%\Microsoft\Windows\
5. Delete the folder "Drivers"
6. As a safety measure, run a full system scan using a reputable anti-virus such as MSE.
Edited by Strider3282, Yesterday, 06:46 PM.