Reporting LuckyCharm for deposit scam

Why would Kaesar scam 180M. Well maybe because he's the only one who can't be blamed. The only thing that's clear to me is that as the title says, you're trying your best to scam my 100M deposit. As a worker I know what they had in bank value. About 90ish mill on the first one. Ancient dhide (with ancient dhide boots), blowpipe, fury, archer ring, and about 70ish mill bank making it to about 90 mil with my estimate. The ironman had 180M on his bank. Didn't take the first one and didn't take the second one.

Honestly shut the fuck up if you're not a man enough to say that you're that hungry for like 40 dollars. I have no other choice but to shift blame here.

I highly doubt that they were both magically hacked as that'd be so rare to find 2 retards in that amount of time. They could be both claiming to have been hacked and just cleaned their banks themselves. Since the ironman has probably spent countless hours on his account, I doubt that he'd clean it himself for like what 80-90 dollars?

By looking this from my side, the only even remotely possible outcome I can think of, is that you and/or kaesar are just trying to fuck me over. Honestly, if any potential future worker sees this report, think more than 4 times about this because this doesn't seem like a good place to work for you.

There we go, proof that 180m was on the account.

 

[LmsIsMyThing]

I'm pretty sure you missed my point?

I'm blaming you and Kaesar. You're blaming me. This thing would go a lot faster if you'd just admit your shitty actions.

 

Pming details between him and the customer directly is of course the biggest mistake you can do as a service provider, you have no idea what information is given to a worker, furthermore no idea what is told between them. So that is a very puzzling way to solve this problem.

We did not ask his wealth no, we have ToS stating that all wealth must be removed and that we are not liable for any wealth losses on the account. I did not have to give my customer the deposit of my worker, i did this and my customer can confirm this because i believe that is the most right way to go about things.

No, i hold him accountable because it was the second issue arriving with him, there was another scam post "firescape scam" were a customer of mine forgot to change password 2 day after the service. I cannot find that post right now, it was the same worker.
And yes, joining sythe one week ago was a big red flag for me at first but i gave him the benefit of a doubt because a lot of people create a sythe account in order to start working.

Right now this was a stupid mistake of my part and i will definitely not hire workers anymore that are relatively new to sythe without some form of verification. I have reimbursed the customer and tried to handle it the best way that i can.

"Pming details between him and the customer directly is of course the biggest mistake you can do as a service provider, you have no idea what information is given to a worker, furthermore no idea what is told between them. So that is a very puzzling way to solve this problem."
- Its not that puzzling, many service providers have the customers privately DM the info. Because in your case, you have at least, three people? that have access to the account. At any time they could hijack one account RANDOMLY, and not be suspected because 'they know you, are trusted, have been with you forever'.
"We did not ask his wealth no, we have ToS stating that all wealth must be removed and that we are not liable for any wealth losses on the account."
- Interesting, so a customer with a higher tier ironman account asks for a service, you know ironman can't trade wealth, why wouldn't you ask what type of wealth is on the account to ensure that the customer is placed into the right hands? This ironman could have had a 1bil bank, and you wouldn't have known until after the scam occured? What kind of circus are you running cowboy
Lastly - when you have a customer complain about a worker POSSIBLY logging into an account after the service has been completed already, its a great warning sign that you should terminate the contract, if you trust your managers as much as you say you do. As of now i can't find any solid terms to allow you to keep his deposit, as you run a service where more than one person has the details to an account. What have you done to compensate the customer? I'll be getting into contact with him to see what he would like done, as i'm sure he isn't aware of his/her 'rights' here

 

I can assure you that this is not the right way to go about things. If i have a worker receive the details in a PM, and a customer after claimed to be scammed it is the same thing, the customer can be hacked, the customer could have not changed the password how would i 100% know that the worker did scam? This happened a while ago where a customer's account was hacked and he claimed it was us, i asked if he ordered other services: he did. He never changed the password in between, we were never given a bank-pin so that's why i knew it could not be our worker wiping the bank. People are careless with their details everywhere, most of the time it is actually the customer at fault.

The thing is you never know, and you never will know. You are demanding hard proof here, what do you expect me to do? Having a irl videotape of @LmsIsMyThing logging into the customers account and wiping the ironman bank?
If this guy gets away with it now, this will open the door for all workers at service providers to be able to scam quit customers, and just mention: it wasn't me, apparently Sythe doesn't care about reputation about being in the game a long time and having a high amount of vouches. I am trying to build a business here, this guy is trying to get some quick GP.

It would be a shame if service providers would not be able to protect themselves against this, this would eventually lead into service providers not existing anymore. I feel like this is a really important scam post because people will see this, and especially scammers and ban evaders (who apparently check this section a lot) will act on this. I feel like if this guy gets away with it here, he will try this elsewhere again and again and probably other scammers will act on it as well.

So lets turn it around, you enlighten me: what if actually the customer was to PM the worker directly. Who would say that it was not the customer "hacking his own account"? If Service Providers would be liable for all the issues then i don't know what to say.
How do i protect myself against this risk?

About the bank value, Yes we should have asked and this was a mistake of our part. We are going to ask this every time in the future from now on, and we have made sure that we will now especially for ironman. We have already made an ironman ticket for ironman services so that we can distinct between them and therefore act better, as we will make sure that things like this won't happen in the future. We are a growing discord and learning everyday.

About the last part of the contract, as i said it was the customer not changing password for 2 days straight, not having a bank pin and thus it looked like he was careless with details. It could be the worker, could be a customer or it could be a hacker. You never know, that 's why there is ToS protecting us because we can never find out.

I have already mentioned that i have refunded the customer and that i have given him the 100m out of my workers deposit. I have dmed the customer and asked if he could provide a picture with wealth of the account, i already mentioned this.

 

I can assure you that this is not the right way to go about things. If i have a worker receive the details in a PM, and a customer after claimed to be scammed it is the same thing, the customer can be hacked, the customer could have not changed the password how would i 100% know that the worker did scam? This happened a while ago where a customer's account was hacked and he claimed it was us, i asked if he ordered other services: he did. He never changed the password in between, we were never given a bank-pin so that's why i knew it could not be our worker wiping the bank. People are careless with their details everywhere, most of the time it is actually the customer at fault.

The thing is you never know, and you never will know. You are demanding hard proof here, what do you expect me to do? Having a irl videotape of @LmsIsMyThing logging into the customers account and wiping the ironman bank?
If this guy gets away with it now, this will open the door for all workers at service providers to be able to scam quit customers, and just mention: it wasn't me, apparently Sythe doesn't care about reputation about being in the game a long time and having a high amount of vouches. I am trying to build a business here, this guy is trying to get some quick GP.

It would be a shame if service providers would not be able to protect themselves against this, this would eventually lead into service providers not existing anymore. I feel like this is a really important scam post because people will see this, and especially scammers and ban evaders (who apparently check this section a lot) will act on this. I feel like if this guy gets away with it here, he will try this elsewhere again and again and probably other scammers will act on it as well.

So lets turn it around, you enlighten me: what if actually the customer was to PM the worker directly. Who would say that it was not the customer "hacking his own account"? If Service Providers would be liable for all the issues then i don't know what to say.
How do i protect myself against this risk?

About the bank value, Yes we should have asked and this was a mistake of our part. We are going to ask this every time in the future from now on, and we have made sure that we will now especially for ironman. We have already made an ironman ticket for ironman services so that we can distinct between them and therefore act better, as we will make sure that things like this won't happen in the future. We are a growing discord and learning everyday.

About the last part of the contract, as i said it was the customer not changing password for 2 days straight, not having a bank pin and thus it looked like he was careless with details. It could be the worker, could be a customer or it could be a hacker. You never know, that 's why there is ToS protecting us because we can never find out.

I have already mentioned that i have refunded the customer and that i have given him the 100m out of my workers deposit. I have dmed the customer and asked if he could provide a picture with wealth of the account, i already mentioned this.

I can assure you that this is not the right way to go about things. If i have a worker receive the details in a PM, and a customer after claimed to be scammed it is the same thing, the customer can be hacked, the customer could have not changed the password how would i 100% know that the worker did scam?

- At the end of your day its your bzness, you ultimately take the risk. If that's how you want to run it, its up to you. Though I would rather only one person have the information to someones account rather than three or four, however many managers you have. Your taking an unnecessary risk by allowing yourself, the managers and the worker having access to the accounts information. Rather than point fingers at all of those people mentioned, i would rather point fingers at the one worker, or possibly even customer. You claim its the same thing if only the worker has the information, versus your whole squad, but its not. You can take notes on individual who has a repeated history of 'scamming' accounts, though its hard to take notes on three-five people.

If this guy gets away with it now, this will open the door for all workers at service providers to be able to scam quit customers,

- this isn't true. if you ask some of the other service providers, they have a better policy and overall bzness practices. your first mistake was allowing a new worker who had already been accused of scamming log into an account with zero restrictions, i would have kept a closer eye on the guy and gave him very minimal orders, seeing how new he was. i know there was no proof that he indeed scammed the firecape guy, but its still worth mentioning that something happened and its possible it was him. its better to be safe than sorry. the second mistake was letting him onto a ironmans account above their deposit, additionally, you didnt even know the ironmans wealth?? imagine if this guy had a 1bil bank and you let a worker with a 50m deposit on it? thats just poor management on your part or laziness idk.

About the bank value, Yes we should have asked and this was a mistake of our part. We are going to ask this every time in the future from now on, and we have made sure that we will now especially for ironman. We have already made an ironman ticket for ironman services so that we can distinct between them and therefore act better, as we will make sure that things like this won't happen in the future. We are a growing discord and learning everyday.

this is a good idea though don't forget some people may still use the normal ticket to request an ironman service

now to the original report, seeing how multiple people had access to the accounts information, you can't claim that @LmsIsMyThing solely hijacked the account, for all you know as you said, it could be the customer but i'm not saying that happened. what i would suggest is asking a bigger service provider for assistance on how to run a correct service discord. if you were not aware, people apply to work for service discords, place a deposit, do some jobs, have a friend request a service, act like they got scammed which forces the owner to payout the customer. its shitty but i've seen it happen in many larger discords, which is why the majority of service discords have a large deposit requirement, and only allow that worker to work a fraction of that deposit.

tldr; you need to pay this worker his deposit back. let me know when you have

 

Paid.

 

[LmsIsMyThing]

I've received my deposit from @Lucky Charm

Also fuck u leaking my rsn for once again

I'll just top this all of with this level of toxicity in DMs.

 

Right, well now that this is all said and done you'll be receiving a twc holding a workers deposit (again) https://www.sythe.org/threads/lucky-charm-holding-my-deposit-part-service-payment
And just as a side note for leaking a customers email login, password and bank pin. This is very poor on your part, i know you said you didnt know that the posts were public or available without approval? but that doesnt make it ok.

edit - oh and for leaking @LmsIsMyThing RSN here AGAIN after i already told you its not private, my god