Remove email?

[Pkpkpk]

Someone stole my account, I got it back, now it has an email registered. How can I get rid of the email?...

 

[Greg]

Account Settings
Email Settings
Scroll down to I do not want to receive emails from jagex anymore
ect.

 

[Pkpkpk]

Account Settings
Email Settings
Scroll down to I do not want to receive emails from jagex anymore
ect.

it asks for the email registered. I don't know it. I tried his msn and paypal email. Neither.

 

[PublicityFtF]

You need to contact the Jagex staff and explain your situation. They'll decide if an e-mail removal is warranted, but don't worry! This system, unlike many other Jagex systems, is your friend.

Use this link to contact them: http://www.jagex.com/corporate/Contact/contact.ws

 

[Pkpkpk]

You need to contact the Jagex staff and explain your situation. They'll decide if an e-mail removal is warranted, but don't worry! This system, unlike many other Jagex systems, is your friend.

Use this link to contact them: http://www.jagex.com/corporate/Contact/contact.ws

So I need to write a letter and send it with all the information??

"Customer support questions incorrectly sent to an email address above will be deleted!

Jagex's registered address is:

Jagex Ltd.
St. John's Innovation Centre
Cowley Road
Cambridge
CB4 0WS
United Kingdom "

 

[gh0st_f4ce]

If you don't know what the registered email is, you won't be able to remove it yourself. No, you don't have to write them a letter and mail it to them. Just send them a message through customer support on the website explaining your situation.

 

[Pkpkpk]

If you don't know what the registered email is, you won't be able to remove it yourself. No, you don't have to write them a letter and mail it to them. Just send them a message through customer support on the website explaining your situation.

Where can i send the message from? Link/directions?

 

[PublicityFtF]

So I need to write a letter and send it with all the information??

"Customer support questions incorrectly sent to an email address above will be deleted!

Jagex's registered address is:

Jagex Ltd.
St. John's Innovation Centre
Cowley Road
Cambridge
CB4 0WS
United Kingdom "

That's how I removed my last e-mail. You need to email the billing support e-mail address.

 

[Pkpkpk]

http://www.runescape.com/kbase/guid/Customer_Support

Go from there.

Stop giving me this link! There is no contact info there!

That's how I removed my last e-mail. You need to email the billing support e-mail address.

"Customer support questions incorrectly sent to an email address above will be deleted!"

That's not the way to go.

 

[Pkpkpk]

"This form is for technical problems with loading or playing the game only!"

That wont work :/

 

[Kahl]

If you go to set a new one, and leave the current email box blank, it will send a code to the email you want to change to, it will also tell you the CURRENT email (so you know what the other person set it as), and if you enter the code from your email the change will take place in 14 days.


I've looked into it myself, and this is the best solution.

 

[Pkpkpk]

If you go to set a new one, and leave the current email box blank, it will send a code to the email you want to change to, it will also tell you the CURRENT email (so you know what the other person set it as), and if you enter the code from your email the change will take place in 14 days.


I've looked into it myself, and this is the best solution.

Wait huh? How does this work? I go to change my email on runescape, leave it blank, it gives me an error, and I wait 2 weeks and they'll send me a code? sounds fake.

 

[bloodymager]

hack their email account thats what i did. gf hacker

 

[unrealman]

When that happened to me, i just posted on the forums my situation and they cleared my email in like 10 minutes lol.