[pending resolution]

[Ripped of customer]

Hi, i purchased 130m from chicks gold on the 26th. They wanted a unreasonable amount of verification information that i was not comfortable to give and i requested a refund. 3 days later and it still has not been proccessed and they keep making excuses about it. I am now forced to retrieve my money through my bank.

Just wanted to warn people for the future

 

[Ripped off customer]

If any mod needs proof please message me on this account.

 

[Ripped off customer]

I am robbed $96.96 of my hard earned money

 

[Dev Zach]

Could you please post some proof? You can do so in a deleted post.

Also what is their allowed refund policy window?

 

[ouwy]

Hey,
Sorry to hear of this delay in refund. I work for chicks, could you pass me your order id, privately if you like and we will look into this. Please be aware 3-5 business days is our normal time frame for refund via our payment processor.

 

[Ripped off customer]

Im not interested in a refund at this point or posting any private information on a public thread. I have disputed the payment with my bank and canceled my card.

 

[Ripped off customer]

They have had days to resolve this. It should of be done immediately.

 

[ouwy]

Hey,
We put through the refund, but for the payment processor to actually process the refund can take 3-5 business days that's what causes the delay. You can pm me or chicks (Chicks) the order ID privately if you still wish.

 

[ouwy]

Having spoken with Chicks neither of us received the order ID so we aren't able to check this specific order, but just to clarify, it's true for anytime a customer is unable/ unwilling to complete verification that we issue a refund and that refund will take 3-5 business days to process.

 

[Dev Zach]

I'm going to close this for now. @Ripped off customer feel free to re-report if it's not refunded.