RsGoldFast.com scammer

[banstick]

Good Day Everyone,

I am here to report a scam and prevent users from being scammed in the future.

I purchased gold in the amount of 58$ (100m) from the site www.rsgoldfast.com

They required a lengthy process to as i was unaware. They wanted me to send them a picture of my drivers license and more personal info. I decided to not waste my time and quickly purchased gold from another reseller.

This is where the scam begin, I requested a refund shortly after my purchase and they promised a full refund within 24 hours.

24 hours later... there was nothing in my paypal so i joined their live chat again which they quickly agreed to process a full refund but i had to wait ANOTHER 24 hours. This went on and on for 6-7 days , each day i joined the live chat requesting a refund and each day they promised a refund after 24 hours.

Now almost 14 days later and no refund still i decided to take further action and open a claim with paypal..

I quickly joined the chat again at rsgoldfast.com and they said since i opened a claim they will not be refunding me. It is likely they will win this dispute with paypal has their buyer protection sucks.

I have a few many screenshots of these live chat session i can gladly provide.

To add ; it looks like this has happened before (the exact same scenario) to another user reported here (see below link).

https://www.sythe.org/threads/rsgoldfast-com-scammer/

Here is also a link to their thread on the marketplace.

https://www.sythe.org/threads/www-r...ble-sellerspecial-deals/page-12#post-40307653

 

Could you please upload the chatlogs and proof for all of this

@Mmoak2018 anything to add?

 

[banstick]

Here is the first image of them promising a refund within 24 hours( this was my 5th attempt after 6 request for a refund and they promised the same thing)

Imgur
Imgur

Here is them now telling me they cannot refund me because i opened a claim, where i kindly asked them to resolve the claim/dispute by refunding the amount and the claim will be closed and resolved. But they want me to close the claim before refunding me so that i cannot open another claim.

Imgur
Imgur

Here is another chat session from right now and they AGAIN said 24 hours. this is a joke

Imgur


Its a pretty obvious scam, why would they want to wait for PayPal judgement ? why would they not simply resolve the claim?

 

I have applied a DNT for now

@Mmoak2018 Please issue his refund ASAP, You'll be kept as DNT until you do.

 

[banstick]

I have applied a DNT for now

@Mmoak2018 Please issue his refund ASAP, You'll be kept as DNT until you do.

thank you for your fast response and assistance.

 

[Mmoak2018]

thank you for your fast response and assistance.

Hello
Please email me through [email protected] letting me know what happened, I will resolve any problem for you. Thank you.

 

Hello
Please email me through [email protected] letting me know what happened, I will resolve any problem for you. Thank you.

I'll let you know here and the problem is this customer is waiting for his refund and you guys are taking days...

 

[Mmoak2018]

I'll let you know here and the problem is this customer is waiting for his refund and you guys are taking days...

Please let me know the customer's order number or email address used on our website, I will help him resolve problem quick

 

[Mmoak2018]

I'll let you know here and the problem is this customer is waiting for his refund and you guys are taking days...

Hello, I found his order info and refund was completed just. Can you please help us remove the report in Sythe. Much appreciated.
Here is refund proof

 

[Mmoak2018]

Here is the first image of them promising a refund within 24 hours( this was my 5th attempt after 6 request for a refund and they promised the same thing)

Imgur
Imgur

Here is them now telling me they cannot refund me because i opened a claim, where i kindly asked them to resolve the claim/dispute by refunding the amount and the claim will be closed and resolved. But they want me to close the claim before refunding me so that i cannot open another claim.

Imgur
Imgur

Here is another chat session from right now and they AGAIN said 24 hours. this is a joke

Imgur


Its a pretty obvious scam, why would they want to wait for PayPal judgement ? why would they not simply resolve the claim?

Dear customer,
Im sorry for the inconvenience brought to you.
Due to Black Friday Promo reason, we had huge amount orders here, so many issues could not resolved in time. We received your report in Sythe, Can you please help us remove that report in Sythe? Your kind understanding is much appreciated. Refund has been processed now.
Here is refund proof!

 

I have requested your DNT be removed however you will be receiving a TWC for the way you handled this which you can appeal here in 30 days Dispute a Ban or TWC

You only refunded him once you were given a DNT