Scammer's profile link: MMOOK Explanation of the trade: So I used their website to purchase OSRS GP. I paid for the gold and hopped on their livechat to collect my gold. They started to request a lot of information from me. They wanted me to email them multiple times with confirmation from my billing email and even required a phone call. I didn't want to give my private number to some random Chinese gold company but they insisted and pushed for it so I finally agreed. They called and asked me to confirm some details and said all was fine, they will contact their supplier for the GP. They then told me they can't contact their supplier for gold as he's offline and to contact them again later to collect the money. I said no, I don't want to wait, I had to go to work. I asked them to refund the money but they refused and said I should go to work and collect it when i'm back. I pushed for the money to be refunded but they still refused even though I haven't collected any GP from them. I contacted them about 5 times every few hours but they never had the money and every time I asked for a refund they refused and kept telling me over and over again "Lisa 12:44:22 our delivery time is 8mins -24 hours ,we will try our best to contact the supplier for u within 24hours thats our policy all the time". I made an angry post here on their thread to warn people of the delays before buying. They started to ignore my live chats completely so they wouldn't have to answer difficult questions. Every time I asked them for a refund they constantly refused and told me to keep waiting and told me the policy is 24 hours. So 24 hours passed and I contact them AGAIN and they still have no RSGP to give me and still have no refund to give me. Clearly their "policy" means nothing and was just a way to get me off their backs. Amount scammed: £64.75 for 90M + 2% OSRS RSGP. Proof I paid is below. How they scammed: Refusing to pay or refund me the money even after breaching their own 24 hour policy. Proof that it's their Discord:N/a - The website mmook.com is linked on their sythe thread: ⭐⭐⭐[MMOOK.COM]⭐⭐⭐ Selling Cheapest RS 2007 GOLD ✨5% extra bonus✨ ✅Fast & Safe &24X7 Online✅ Discord ID + Unique Discord ID: N/a Other relevant trade screenshots: Proof of my payment: My latest conversation: So now I have no idea when i'll see either a refund or the RSGP and neither do they. They were completely dishonest bringing up their "24 hour policy" when it clearly means nothing anyways since they STILL wont refund me.