Yeah i thought bots answered your first appeal, and a actual staff member answered the second. Turns out its all bs since i've had 3 accs banned and every single response is the same. All the first responses said 'we have evidence saying you were in control of your acc'. I even said 'i was completely in control of my account' and yet they still wrote as though i tried to deny it since its a bot response. And i can't remember what the second appeal bot says, its slightly different but yeah its just bots, sorry dude lol. The only way to get runescape staff to read an appeal is to get player mods to request that you get unbanned etc, i've seen them do that for a couple guys i knew.