Jernej: 2FA Removal

[Jernej1]

Hello,
My Ipad broke since i last used sythe, it had my 2fa on it. I am posting this from home IP, my gmail is [redacted]

 

[Gen]

First off, if you saved it, enter your long 2FA backup code that you were prompted to keep when setting up 2FA where you would normally enter your short codes.

When requesting a 2FA removal, please note the administrative team needs proof of two or more of the following things:

• Post from a home IP
• Recovery phone number*
• Current email address
• Skype/Discord used in the past or present**
• If you have donated directly through PayPal;
  • Transaction date and amount
  • PayPal email

NOTES:
*Registering 2FA to your account does not automatically add your number as a recovery phone number, you would have needed to add this manually in your Account Settings.

**Third party account access (such as email and Skype/Discord) are not substantial verification methods - the whole point of registering 2FA to your account is to have EXTRA security past regular recovery methods.

Failure to provide aforementioned details when requesting 2FA removal may result in a delay.

If you cannot provide what is required, then you MUST prove without a reasonable doubt that you are the true owner of your account. If you are unable to do this, your 2FA will NOT be removed.

 

[Jernej1]

I've already provided you with my IP and email adress that i used, I can add in my skype: jernej.hozjan6 but as you mentioned its not substantional evidence.
I do not have my back up 2fa code,
Cheers

 

[Gen]

Jernej,

You still have not provided enough evidence for me to remove the 2FA on the account. Please provide the following:

• Donation date/evidence:
• Previous ISPs/locations:
• If your email contains your name, please provide proof of this (this will be hidden from the public):

 

[Jernej1]

okay, my ISP is [redacted], location that i used should be only [redacted]. My email is [redacted]

 

[Gen]

Jernej,

You still have not provided enough evidence for me to remove the 2FA on the account. Please provide the following:

• Donation date/evidence:
• Previous ISPs/locations:
• If your email contains your name, please provide proof of this (this will be hidden from the public):

Please refer to the previous post as you didn't provide any of those. If your email contains your name you may post a picture of your ID (this will be hidden from the public) and the easiest way to have your 2FA removed.

 

[Jernej1]

[redacted]

 

[Jernej1]

[redacted]

 

[Gen]

I've disabled 2fa on your account. Be sure to re-enable 2fa on your account and keep the long code somewhere safe in case you find yourself locked out again - you can use this code once as a 2fa code entry so that you can log in and manually disable it yourself.