As much as I agree with you, Wintastical, he's not the sole cause of the 6 pages of discussion.
at the end, sellers like moo, are not comparable to major brands which sell products to hundreds of thousand of people, and, they fix mistakes like that as quick as possible because they care more about their reputation on a single client than the money of that sale. Saying this, sometimes the buyer can be at fault too.
this scalated because both of them felt that the other was wrong, and because of the different reputations of each one of them, (one is seen as the bad guy, and the other one as the good guy).
What it needs to be frowned uppon is the lack of insight from the staff, the missinformation related on how bot or banning works, there were alot of question that need to be done (Im going to make a feedback thread to the staff about it) and of course, the lack of discipline in the report forum, I can understand the reason with all the cursing trash talking with one of the sides of the defendants, but what I dont understand is why no one in the staff asked him to stop behaving such way.
And of course, no one should have the right to post biased information and they should be infracted by the staff if they fail to do so, besides the fact the should not be commenting in there on the first place.
There's alot to be learned from this kind of situation, and it takes me by surprise, because im a new user to this forum, I dont even have a year, and something like this can happen.