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Jagex you ..

Jobby

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Nov 8, 2005
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Alright, so I haven't played Runescape in more then half a year, I decided to go back on BUT I have forgotten my password, and my recoveries. I've been trying to get it back for the past couple of days, giving them every information I could - transaction ID's, agreement numbers, PbP pins, old passwords, old recoveries - even my old static IP (forced to use a dynamic IP now)

After a couple of tries, this is what I fucking get

Your Password Request has been declined by our staff:

Your Request Sent on: 31st July 2007
Message Status: Declined on 31st July 2007
Our Response:

Hi,

Unfortunately the information you have provided us with does not match our records. Please ensure that the information you provide is correct, as we are unable to issue you with a new password without this information.
To regain control of this account could you please provide us with the following information:

This is not your account. Please do not request it again or we may be forced to take action against you and any other accounts you use for misuse of our Customer Support service.

Sincerely
The RuneScape support team

That's just fucking great, even after giving them my old static IP + host information and ISP details they still fucking refuse to give my account back. Fucking Jagex, screw you - you've wasted 3 years of my life and refuse to give it back. You're just fucking lucky I'm not a student of law.
 
Are you blind? you can't be, you can type on the forum... LEARN TO READ THE STICKIES MORON!
 
Are you blind? you can't be, you can type on the forum... LEARN TO READ THE STICKIES MORON!

LERN 2 MAKE STICKIES ON D WALL!
 
They kept givin' me the exact same shit when I lost my account! Welcome to the club buddy:( :( :( ...
 
Yah lol they're pretty dumb once they locked my account because I said somebody else knew the password then it took forever to unlock it!
 
Read the damn sticky...
 
They're super cautious now with people recovering accounts. Ever since the mass recoveries around January, its been nearly impossible to get an account back without giving Exact recovs AND at least one old pass. I forgot my pass and didn't have recovs set on this one account; I only had one password on it..ever. i tried to get it back and they said I needed to provide the pass...even tho thats why I wasn't able to access the account in the first place. Jagex is annoying..-.-
 
They did the same to me. They are like this is not your account. I was on the same computer I created account with. I am like wtf Jagex. They're messed up people.
 
If you were a student of law, you would realize that all accounts are the property of Jagex, and no legal action could be taken. Yeah it sucks, but that's the way it is.
 
just keep trying i got mine back on the secong go, change a few things around and just keep hopefull
 
Fucking Jagex, screw you - you've wasted 3 years of my life and refuse to give it back. You're just fucking lucky I'm not a student of law.

cause then you'd have read the T&C and would have known you can do fuck all about this?
 
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