i had been innactive on the account for over 3 months.. botted very very lightly on it like 6 months ago.. never banned.. its a maxed acc .. has been used by one other computer around a good 9 months ago.. btw since i have posted this i have been denied 3 more times.. im just surprised why they answer so quickly
Give it a couple of days before you try again. The way you explain seems to be there is an actual Jmod responding to your requests. Send an email to them explaining your situation and ask why they keep denying your requests.
I had to help a customer recover an account which I previously sold to him. I filled out the info and it was literally successful within seconds. I don't know how it works now lol.
This has happened to me to...each time, it's a different reason. It says subscription date for paybycash was wrong; but I didn't even choose that option.