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Help for unbanning my account.

thuglifelt

Guru

Banned
Joined
May 20, 2007
Sythe Gold
0
Messages
1,202
Age
36
Location
usa
A while back i gave my good friend in rs 25m via trade -.-, about a week later me and him get banned for rl trading, right now im trying to send them messages to get me unbanned and my last response was
Dear Sl1m 1,

Thank you for your message.

At Jagex we always aim to respond to every message we receive from our players individually and as quickly as possible.

Unfortunately, due to the massive growth in popularity of RuneScape and the increasing number of queries that brings, we have not been able to keep up, and are not able to offer a personal response this time. We are increasing the size of our customer support unit and hopefully the next time you need help you will be able to get a quick answer!

We always give priority to answering all member queries personally, but we are now aiming to answer more free player queries. This number will increase even more in the coming weeks.

Why not consider becoming a member and help support the continued development of the game? Plus you'll also get a range of extra features and benefits like four extra bank pages, exclusive quests and you get no adverts that can sometimes put you off your game.

As a Member you also get access to the Forums which can usually answer any query you have allowing you more time to play the game.

Furthermore, RuneScape.com has a wealth of information available to players in the knowledge base section. You will find the answers to most questions in here, whether it be billing, technical, or game related.

Once again many thanks for your query, and apologies that we cannot give a personal response at this time.

Happy Gaming. :)

Don't forget to use the RuneScape Knowledge Base to find the answer to your queries quicker.

You can also find help on all free player and all new member quests through the QuestHelp system.

Yours Sincerely
Mod Stunt
and also,
Dear Sl1m 1,

Thank you for contacting Jagex regarding your ban.

I'm sorry to hear that you feel you have been wrongly accused of an offence. However, we feel we have made the correct decision and we cannot make exceptions to our rules. We have put these rules in place to make sure that our players are protected at all times and we need all our players to adhere to them in order for us to keep the game safe and fun.

We are fully confident in our Real World Trading detection system. We do not discuss our Real World Trading detection process with anyone - to do so would give real world traders users information to help them avoid detection.

For all the details on our RWT detection system that we are willing to give out, please read "Rule 12 - Real World Trading" in the 'Rules of Conduct', which can be found inside of our Knowledge Base (accessible from our homepage - www.runescape.com).

You are more than welcome to start a new account and if you have learned your lesson, and don't break any more of our rules, then you will never have any more problems from us.

The rules may be found via the 'Rules' option on our main page (www.runescape.com).

Don't forget to use the RuneScape Knowledge Base to find the answer to your queries quicker.

You can also find help on all free player and all new member quests through the QuestHelp system.

Yours Sincerely
Mod Scott M
If anyone gets me a good message that works ill pay good :D
 
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