Secondly, we've had feedback regarding some of our
stickied threads in the account section. These threads are a challenge for staff to keep updated and were often neglected. This is partly because users didn't fill out the template correctly and that there were many account sections and these stickies were all separate, therefore, updating one thread with a new account means you would need to update all of them.
We want to step away from these threads and push forward a new system that should be much more successful in the fight against account scams. We've edited the Report a Scammer section
sticky to have two templates: a general template for all scams and one for account recovery reports. The account recovery template now asks for the Login ID of the account that was recovered so it can come up in searches on Sythe. We want to encourage users to use our search feature as much as possible - old login ID's and emails often times link to previously banned/DNT'd Sythe accounts.
Coupled with the changes to the Report a Scammer sticky, our
new sticky in each account section prompts users to search any login ID/email of the account they are interested in. This fills in the gaps that the previous threads overlooked, which will hopefully result in less people getting scammed.
