Customer sent bitcoin, never picked up their gold

Discussion in 'Sythe.org Support' started by LooneyToon, Jan 16, 2017.

Customer sent bitcoin, never picked up their gold
  1. Unread #1 - Jan 16, 2017 at 8:46 AM
  2. LooneyToon
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    Customer sent bitcoin, never picked up their gold

    Just need to know if there is anything I need to do beyond what I've already done, please.

    Situation:
    • Skype user adds me, request to buy 100m
    • I send PM to their supposed Sythe account (to confirm my identity), they confirm receipt
    • User sends bitcoin, it takes a LONG time to confirm, I offer to deliver the gold before 1 confirmation, they never respond
    • I sent multiple Skype and Sythe PMs to try to deliver this gold, no response
    • Later, I realize I got a response to my initial Sythe PM (confirming my identity) but the response from the user makes it appear that they are not aware of the transaction
    • More Sythe PMs were sent while the user was online, no response
    • This same user later is accused of being a double-spender (without evidence as they are not banned)

    I think this user tried to double-spend and accidentally sent the money. Either way, I need to know if there is anything else I need to do here.

    I will not refund the bitcoin payment to the address it was sent from, until this user confirms they want it sent to that same address. Admins can PM me for futher info if needed.

    Also, I want to confirm that I have these options once the user contacts me:
    • Refund original bitcoin amount
    • Refund $ amount at time of trade
    • Deliver 100m
     
    ^ Laziz likes this.
    Last edited: Jan 16, 2017
  3. Unread #2 - Jan 16, 2017 at 10:00 AM
  4. Panda
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    Panda MANY RETARDS IMPOSTER ME, ALWAYS REQUEST A SYTHE PM!!

    Customer sent bitcoin, never picked up their gold

    Assuming the sender sent the btc from his own wallet and not an exchange, sending the same amount of btc back to the btc address the payment got sent from wont be a problem as this btc address links to the wallet that was used at the time. To dig in to this you could do some research on xpub keys and how wallet addresses are generated.

    It may be noted that if the wallet was used to double spend a transaction the owner of the wallet may find it rather difficult to re-use the returned bitcoin, however this shouldnt concern you
     
    Last edited: Jan 16, 2017
  5. Unread #3 - Jan 16, 2017 at 12:22 PM
  6. Scotty
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    Customer sent bitcoin, never picked up their gold

    but the buyer could cry that it isn't his addy or w/e
     
  7. Unread #4 - Jan 16, 2017 at 1:33 PM
  8. LooneyToon
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    Customer sent bitcoin, never picked up their gold

    Exactly, they could be hosting their own wallet on a PC that was destroyed, so I could possibly be sending bitcoin to a wallet he no longer has access to, which is why I don't refund bitcoin before speaking to the customer.
     
    Last edited: Jan 16, 2017
  9. Unread #5 - Jan 16, 2017 at 4:10 PM
  10. Lean
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    leanbean901 Donor Retired Global Moderator

    Customer sent bitcoin, never picked up their gold

    Why not just give him the 100m if he paid for it?
     
  11. Unread #6 - Jan 16, 2017 at 4:17 PM
  12. LooneyToon
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    Customer sent bitcoin, never picked up their gold

    Read original post thoroughly. He stopped responding to Skype & Sythe PMs after sending payment.
     
  13. Unread #7 - Jan 16, 2017 at 4:19 PM
  14. Lean
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    leanbean901 Donor Retired Global Moderator

    Customer sent bitcoin, never picked up their gold

    I understand that, but I've had this exact same thing happen to me in the past. The user didn't contact me for roughly 2 months afterwards. I just held his payment until he contacted me and delivered the gold since I received the payment
     
  15. Unread #8 - Jan 16, 2017 at 4:24 PM
  16. LooneyToon
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    Customer sent bitcoin, never picked up their gold

    I was asking is there anymore I need to do than I've already done. (Attempting contact)


    Then I asked:

     
  17. Unread #9 - Jan 16, 2017 at 4:27 PM
  18. Lean
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    leanbean901 Donor Retired Global Moderator

    Customer sent bitcoin, never picked up their gold

    Then I asked why not deliver the 100m, so hold the payment until he contacts you
     
  19. Unread #10 - Jan 16, 2017 at 4:48 PM
  20. LooneyToon
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    Customer sent bitcoin, never picked up their gold

    My intent to hold this payment until he contacts me is also mentioned in the original post.

    Since gold prices/bitcoin prices fluctuate, I'd imagine gold sellers have the option to choose how they want to issue a refund or at least be able to adjust the price based on current market values.
     
  21. Unread #11 - Jan 16, 2017 at 4:51 PM
  22. Lean
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    leanbean901 Donor Retired Global Moderator

    Customer sent bitcoin, never picked up their gold

    I'm not sure what you're trying to debate about here? Are you reading my posts?
     
  23. Unread #12 - Jan 16, 2017 at 5:18 PM
  24. Agnostic
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    Customer sent bitcoin, never picked up their gold

    I wouldn't refund it, that guy you dealt with pulled that double spend shit on me and hit me with it.

    Do not deliver the gold to him, seize it and use it to pay back victims.
     
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    Last edited: Jan 16, 2017
  25. Unread #13 - Jan 16, 2017 at 7:41 PM
  26. Makkara
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    Makkara "Success is simple. Do what's right, the right way, at the right time."
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    Customer sent bitcoin, never picked up their gold

    Yah if he's banned then I would pay back his victims, in his post he says that no evidence was ever given to support the double-spending claims though. Don't make any actions based off the word of others since his word may be just as valid.
     
  27. Unread #14 - Jan 16, 2017 at 8:13 PM
  28. LooneyToon
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    Customer sent bitcoin, never picked up their gold

    At this point, I have not been contacted by the customer, nor has sufficient evidence been shown that this customer is the double-spender.
     
  29. Unread #15 - Jan 17, 2017 at 5:48 PM
  30. Niini
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    Customer sent bitcoin, never picked up their gold

    He's bought 100m and hasn't told you where to deliver it yet, just hold onto it until you get told where it should go.
     
  31. Unread #16 - Jan 17, 2017 at 10:00 PM
  32. LooneyToon
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    Customer sent bitcoin, never picked up their gold

    ^ Yuri likes this.
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