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Cant Upload Animated PFP

Discussion in 'Sythe.org Support' started by MG Alex, Oct 26, 2019.

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  1. MG Alex

    MG Alex Active Member
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    Cant Upload Animated PFP
    Everytime i Upload my 200x200 Animated profile picture I get this response:

    The following error occurred:
    The uploaded file is too large for the server to process.

    Any ideas?
     
    MG Alex, Oct 26, 2019
    #1
  2. BlackBlasses

    BlackBlasses eat more eggs
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    Cant Upload Animated PFP
    Hello @MG Alex,

    What's the size of your avatar? I believe that $5 donors are capped at 128Kb.

    Anyways, to enable larger avatar (150px x 150px) you must be a $25+ donor and the maximum files size is 1Mb, if I'm not mistaken.
     
    BlackBlasses, Nov 7, 2019
    #2
  3. Skeer

    Skeer Graphic Designer | 400+ Orders Completed
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    Cant Upload Animated PFP
    How big is the file? Could also be the amount of frames that prevends you from uploading it.
     
    Skeer, Nov 7, 2019
    #3
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