Boostify services negligence results in ban

[AHKnoDelay]

Profile link: Boostify
Proof that it's their Discord: https://discord.gg/3UKdNWw
Explanation of the trade: Paid for a 52 pray firecape service.
How they scammed: By giving me a trial worker who couldn't complete the task. He logged my account in 3 different locations and on public WiFi at a Starbucks and a public Library. The account was banned for a total of 5 mins but now has a Quashed offense on it and it is no longer sellable. Because of the sheer negligence of the case I'm asking for Compensation (125m). I'd like to ask that boostify show evidence that this worker was fully capable of obtaining 1 def capes and also why the Worker was unaware that logging multiple IPs on a customers account would obviously result on a ban.
Other relevant trade screenshots:
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Imgur ttps://discord.gg/Rxp4Ch
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[AHKnoDelay]

Account stats Imgur if the mods would like anymore proof just let me know.

 

[AHKnoDelay]

Imgur - worker that got me banned.
Imgur - me expressing concerns that the worker keeps logging my account on public WiFi and several different IPS.
Imgur - the manager I spoke to before the ban took place.
Imgur - him stating that logging multiple IPs isn't a bannable offense. I knew it was and was pretty sure I was going to get banned for it which I was.
This was so unprofessional.

 

[Superfluous]

@Boostify wanna chime in here?

 

[AHKnoDelay]

@Superfluous by reading https://www.sythe.org/threads/section-rules-old-school-runescape-skill-training/ I also never agreed to a tos when creating the ticket. Here is more proof.

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The owner of this services is a great guy and I hate having to make this report but somebody has to be held accountable for recklessly handling my account.

 

I want to clarify that this is the real @AHKnoDelay in the transcript. Because he changed his discord name/picture. So that's why in some screenshots his name could be a different one.
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When all of this happened I was a sleep. When I woke up my partner Pyro had already spoken to him and tried to fix the situation. He refunded the amount for the fire cape and +6M for the wasted supplies.
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I want to deny his statement "I also never agreed to a tos when creating the ticket."
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"him stating that logging multiple IPs isn't a bannable offense. I knew it was and was pretty sure I was going to get banned for it which I was." I would like to know what Runescape rule states that u cannot login from different IPs? There is nothing in Runescape rules that states you can only use one IP. And saying "I knew it was and was pretty sure I was going to get banned for it" why would you then in a first place buy a service? If you were pretty sure that you going to get banned anyway for IP change?

I also want to refer to Mod Ash reply on a twitter post:
https://twitter.com/JagexAsh/status/1296526698733883392
This is the same day , same ban offense , same time span being banned that happened to @AHKnoDelay .

What our worker @Shaide did is unprofessional and not acceptable. As of proofs that he's capable of doing 1def fire capes I can't find any. Since he is offline at the moment I hope when he wakes up he will help me to provide it.

In conclusion we believe we didn't do anything wrong, since we weren't able to complete the order. We gave a full refund and compensation to add up for wasted supplies and apologized for unprofessional experience he had.

 

[AHKnoDelay]

I want to clarify that this is the real @AHKnoDelay in the transcript. Because he changed his discord name/picture. So that's why in some screenshots his name could be a different one.
Imgur
Imgur

When all of this happened I was a sleep. When I woke up my partner Pyro had already spoken to him and tried to fix the situation. He refunded the amount for the fire cape and +6M for the wasted supplies.
Imgur

I want to deny his statement "I also never agreed to a tos when creating the ticket."
Imgur

"him stating that logging multiple IPs isn't a bannable offense. I knew it was and was pretty sure I was going to get banned for it which I was." I would like to know what Runescape rule states that u cannot login from different IPs? There is nothing in Runescape rules that states you can only use one IP. And saying "I knew it was and was pretty sure I was going to get banned for it" why would you then in a first place buy a service? If you were pretty sure that you going to get banned anyway for IP change?

I also want to refer to Mod Ash reply on a twitter post:
https://twitter.com/JagexAsh/status/1296526698733883392
This is the same day , same ban offense , same time span being banned that happened to @AHKnoDelay .

What our worker @Shaide did is unprofessional and not acceptable. As of proofs that he's capable of doing 1def fire capes I can't find any. Since he is offline at the moment I hope when he wakes up he will help me to provide it.

In conclusion we believe we didn't do anything wrong, since we weren't able to complete the order. We gave a full refund and compensation to add up for wasted supplies and apologized for unprofessional experience he had.

He didn't just play on his IP like your supposed to he logged my account on several ( 3 ) and 2 of those were public WiFi ( Starbucks and the library) I was banned at midnight that twitter post has nothing to do with my account. I can show full discord transcripts of me expressing my concerns about how your worker logging all those IPs was going to get my account flagged which explains the Quashed ban which only happens for 3 reasons and I sent them to you.

Your worker admits to not being able to do the task Pyro your other manger thought it was hilarious but I didn't.
This service that I was provided was beyond professional and as a business owner you shouldn't be forced to compensate somebody you should just do it because you know your service is the reason my account is deemed worthless.

 

[AHKnoDelay]

After reading the twitter post this has to be the reason. What are the chances that I get this type of service and jagex mods ban randomly.
@Boostify I'm sorry buddy
@Superfluous please close or delete this report.

 

@AHKnoDelay I refuse to believe you didn't know about the false ban wave Jagex admitted to doing -

Users that were incorrectly banned were sent a message, seen below:

Any reason you immediately resorted to wanting the value of your account reimbursed?

 

[AHKnoDelay]

@AHKnoDelay I refuse to believe you didn't know about the false ban wave Jagex admitted to doing -

Users that were incorrectly banned were sent a message, seen below:

Any reason you immediately resorted to wanting the value of your account reimbursed?

How was I supposed to know jagex banned random people? How ironic is it that I was clearly givin poor service then banned. When I was unbanned I was convinced it was the service due to the amount of random IPs the worker was logging. Why would I look elsewhere for a reason which I was banned? You act like I was trying to scam money. My account had a ban offense which makes it worthless. This is the compensation I was asking for. All anyone had to do was message me about the false bans and I would have cleared it up faster.

 

All anyone had to do was message me about the false bans and I would have cleared it up faster.

As seen in my last message, they did.

I'll be applying a TWC in which you can dispute in 30 days for suspicious behavior. Closing this.

 

[AHKnoDelay]

You have no right to give me a trade with caution. I told you nobody informed me of false bans yet you say it was in my account messages. In order for me to read them I'd need to know jagex was sending the damn message. You dont get notifications and I dont stare at my account inbox all day.

You wanted to give me that TWC for no reason. It didn't matter what I said. Clearly shows your character.

 

Hi @AHKnoDelay,

Given the circumstances here the TWC is going to stand.

You are free to dispute it here in 30 days. Please make sure you use the template when doing so.

 

[AHKnoDelay]

Not accepting his bullshit. I dont deserve the trade with caution I did nothing wrong. I was banned at midnight. I messaged boostify and went to bed. I woke up and made this report. I was never informed of false bans. I had every right to make that dispute. I even messaged mods in PMS if I should be compensated and they told me to make the report. Anybody on this forum or from boostify could have informed be about the jagex error.

I dont accept the TWC remove it or permanently ban me from this forum.

 

[AHKnoDelay]

I was wronged and I'm the one that has a trade with caution. Nah remove it or ban this account. This is bullshit

 

Hi @AHKnoDelay,

As I said before, the TWC will stand here.

We also do not offer self-requested bans, however you're free to request a DNT (market ban) for yourself here should you wish.

Please refrain from posting any more threads regarding this.

 

[AHKnoDelay]

I dont accept the TWC. My report was legit I posted tons of evidence that shows negligence yet I'm the one with a trade with caution??? This forum and mods are corrupt.

I dont accept the TWC ban this account. I no longer want anything to do with Sythe.org or the bullshit that comes with it.

 

[AHKnoDelay]

Because I have a life and I'm not a narcissist who stares at the Jagex mailbox on the website under the account options I get a TWC
What the actual fuck.

 

I was being lenient with your TWC. It can be upgraded to DNT for attempting to extort another user when you clearly knew it was the mistake of Jagex. You will have to pardon for this.