Cya Nick
If you were referring to your pending TWC request, I had already banned him the same day. In general though, if you were to PM Finn, Pen, or I with something that needs to be taken care of, we'll do it.
I also try to get on my public MSN at least once a week to deal with pass resets, although if the IP has changed since their registration and the account was hacked (hence recent IP's/emails are unreliable), it's not always easy to sort out.