[resolved]

@Elder Branch @Elder Branch I have been told that the live chat works on Google Chrome. If you don't mind downloading it, or perhaps softening your privacy settings.

 

[Elder Branch]

i have tried the live chat on three different browser google chrome microsoft edge and firefox. he is giving me the run around.

 

[Elder Branch]

just tried on a seperate mobile device and the live chat doe not work. it doesnt make any sense that he cant jsut tell me where to meet him thorugh messages here.... he is trying to make us look stupid...

 

[Elder Branch]

any way you can show me a screenshot of this live chat working? have you tried it yourself? no matter what i do i cant contact this guy and you accept this excuse? he lists all those other platforms as methods of contact yet he cant reply on any one of them? it makes no sense to me

 

[Elder Branch]

like i said im sitting here disbaling firewalls adblocker privacy setting changin browser all because he cant respond to his listed email or discord or sythe accoutn or facebook or get his stupid website live chat to work for his customers

 

[Elder Branch]

i fail to understand why he cant just tell me the meeting location and give me the gold i provided the rsn and everything ..... this is insane

 

[Elder Branch]

such a half assed response after i wasted so much energy and time to, i hope everyoen reading this sees how big of a problem this is.

 

[Elder Branch]

just tried to contact through discord isntantly change to do not disturb as soon as i called him, come on mods...

 

Our staff tried it on Google Chrome and had no problem opening the live chat, so it really could be on your end - browser, settings or firewall perhaps.

For me personally, shutting down Portmaster solved the problem. It turns out that if you disallow certain things, certain things won't work.

@Elder Branch

I was told that you did not contact the seller before filing a report. Pete responded to me almost immediately.

However, they have decided to refund you under the circumstances, which is acceptable.

Please feel free to reopen the report in a few days if the money does not arrive within a few business days.

Note: Due to spam messages and spam calls, I have allowed them to block you.

https://i.gyazo.com/b6065c7709c4666716c07b0f32dd3f67.png - I'm going to be very lenient with you here, as I understand that you are frustrated, which is not the seller's fault, but if you still end up charging the money back, netting you $13, you will be punished accordingly.

I am sorry you had trouble buying gold, but the problem was not on the seller's side and he responded promptly to all messages.

Best regards,
BlackBlasses