[Resolved]

Yes, I did. Which he agreed to.

That nine hours you see in transcript which he did are NOT related to the other five, with different stipulations for what to catch (due to the items he lost me).

Completely non-related services for which I am still owed.

So why exactly did he do that, according to you?

 

[Want my services complete]

I am not a mind reader, however it may have to do with the fact that we just reconciled a difference in opinion for how often I should be updated and he felt bad. I asked for a single photo once a day for a "5-7 day" service. He that is unreasonable then offered "free, on the house 9 hours".

That offer was completely unrelated to the 5 hours of DIFFERENT specifications that we agreed to in the screenshots I provided already ,which has still not been complete.

9 hour service is not related to the 5 hours of a DIFFERENT service I am still owed. Need I remind you that this 5 hour service is purely a product of his failure to tell me how his software worked or what it would be doing after I asked? He said the service was either A) Mass catches or B) Grunts. His software touched research which falls into neither of those categories I was told about.

He made a mistake on my account from his own errors -> said he would fix it -> stopped serving me altogether without fixing the mistake -> has not fixed the mistake

Zora, you seem to be services or account provider. If a worker screws up a customers account and you promise to fix it in some way, are you saying you can simply refer to your ToS to halt the service altogether despite that debt to the customer, and absolve all responsibility?

 

I get where you're coming from. It wasn't clearly stated the compensation was for any inconvenience in particular. I've read the entire transcript and with all the context of the messages above, I interpret Oracle's offer as a way to make up for the inconveniences caused. This session of 9 hours was more than the 5 hours promised for the loss of the super rocket radar. The extra could be seen as an extra.

Zora, you seem to be services or account provider. If a worker screws up a customers account and you promise to fix it in some way, are you saying you can simply refer to your ToS to halt the service altogether despite that debt to the customer, and absolve all responsibility?

No, but the way I see it Oracle has made up for the mistake.

A refund of $53.98 is owed. Please post your BTC address on this thread or PM it to Oracle in private.

 

[Want my services complete]

Sad to see Oracle has done all the wrong things but gets all the right responses. BTC address has been sent.

Awful first attempt at this service and very upset to see this behavior continually justified and enabled with zero repercussion.

Thanks for the time though, Zora; feel free to close this.

Let this serve as a warning that ToS is the only true word of law and all further agreements are 100% meaningless, no matter how wronged/unpaid you have been; potential customers beware.

 

The Mempool Open Source Project™

Money sent.


Let this serve as a warning that no matter how kind you are to some people, they will still use you and demand more and will never be grateful because they're greedy little karens who thinks the world owes them everything and anything; potential service providers beware.

 

Thank you.

@Want my services complete You are free to leave a negative review on Oracle's Pokemon Go service thread.
Oracle did not break any Sythe rules, however.

As a sidenote: ToS is not "the only true word of law". When a seller states in their ToS they can cancel for whatever reason, they can.