resolved

Person I'm reporting: Dbuffed

Explanation: I'm a worker for Buff and his recent actions made me make this dispute. On Wednesday November 6th he removed me from 3 ongoing orders with reasoning of "not updating orders" and been threatening this past week of me either accepting only 50% pay of the work done for those three orders or get fired and get no pay. (There is also a 4th order but he didn't specify if I were to get 100% or 50% pay on that 4th Order has been paid).

Spoiler: Screenshot

Similar situation has happened before when he removed me from orders and given less than 100% payment but that was my mistake of having close to no progress for multiple days. His reasoning for removing me this time was because I didn't update the clients in those specific tickets in the service Discord, excluding the fact that actual progress in-game was there. (no progress from October 31st to November 1st excluding Saturday-Sunday as I'm not active on weekends, starting November 4th progress resumed as usual).

From the start I assumed his intent was to make a quick cash grab seeing as I was close to completion for those orders. He said he's removing me from "all tickets" though in reality he didn't remove me from another order as I wasn't close to completing it and payment wasn't high enough.

Spoiler: Screenshot

Proof of his rule to "updating orders" of which he himself doesn't follow through.

Spoiler: Screenshot

If I were to accept his deal of 50% payment he would keep rest of the money for himself and refuses to refund clients that money but couple days ago he was eager to refund client full payment even though order was on going and progress was there. (Confused me and the client with this)

Spoiler: Screenshot

This order is as mentioned above, the 4th order and it was completed EDIT, paid on this order

Amount scammed: Estimate of gp scammed/unpaid work:

1st order 261,75m gp
2nd order 335,41m gp
3rd order 63,03m gp
4th order 82,68m gp Paid on this
(+300m of worker deposit, all totals to 960,19m gp)

Don't think it's necessary but providing proof that it's actually Buff just in case:

Spoiler: Screenshot

Please let me know if you need any addiniotal proof or information such as chat logs of the clients and screenshots for their progress on accounts etc.

Spoiler: Other trivial information

Working for over a year under Buff has put me in conclusion that he portrays himself as this honest Messiah for the people and acts like your friend but in reality he doesn't care for workers or even the clients. I've had multiple threats to be fired, just whenever he feels like it, over the time spent working for him and that's not only me but other workers as well. His two-faced actions are disgraceful to this community.

 

[Dbuf]

Dbuffed Scam/Extortion

Add please -

Hello Sythe staff, so this isn't the first time I have had problems with Lukkeis.

Please keep in mind with the "orders" he mentions, he has not completed them and in fact we have had to replace him in these orders due to lack of updates/responses which it does state if you do not complete work you will not be paid as per my TOS -

The terms are exactly the same as my regular hiring thread (found this on my IM/HCIM etc thread)

Terms of Service -

- By posting an application, you understand my terms and agree to them by default.
- You understand if you go away for a period of time without telling us, you will be automatically removed from the service.
- You understand that any failure to complete orders will result in you not being paid.
- You agree that if you are fired, upon doing so you relinquish your deposit.
- You agree that my contracts are suitable for you, and you are fine to obey by them.
- You understand that if you take out any private orders, you will be removed from the service.
- You understand that all orders go through me, this is to avoid customer confusion and problems.
- You understand you will be working with the minimum wealth to avoid hacks/scams on all orders.
- You understand that any messing of accounts/items, you will be removed without a refund.
- You understand that when applying for a spot (such as levelling) you will only be given that type.
- You must have a profile & clean reputation across other forums along side OSbot.
- You will not leak or outsource customers information or orders.
- You will stay respectful and professional with all customers.
- You will use Skype & discord for contact references.
- You agree that I need to be part of your orders chat when processing it.
- You confirm that you will tell me when customers are trying to order with you.
- You agree that you will not snipe any orders, you will be removed if you do.
- You agree that all payments are held by me unless informed otherwise.


Please keep in mind -
"you understand if you are going away for a period of time without telling us you will be automatically removed"
"You understand failure to complete orders will result in you not being paid"

User has had several issues which both of my ex-managers (who are now taking over the service) can confirm as we have had this chat with him before after he did it multiple times, and even since then which it has been some months we have had to bump the worker to comment and also contact him privately.

This would in fact result to him not receiving the full order payment, as he has not completed the FULL order. We have been more than lenient with him, and offered him a 50% of whatever he has completed, after yet again a failure to do so along with a choice of him staying with us and actually meeting his agreed terms or he leaves with his deposit etc.

So to put some better context on things -

Working for over a year under Buff has put me in conclusion that he portrays himself as this honest Messiah for the people and acts like your friend but in reality he doesn't care for workers or even the clients. I've had multiple threats to be fired, just whenever he feels like it, over the time spent working for him and that's not only me but other workers as well. His two-faced actions are disgraceful to this community.

- He is right, he has worked with me for over a year, over a year of which he has been warned many many of times. He was warned several times that he would be led to being fired despite us bending the rules for him, and yet again we have tried to resolve it in a good manner.

Never once have I said he would not receive his deposit back after his wait time as that's a regular protocol that he agreed to (30 days notice) and it isn't about caring about workers or not it's more that we are a business and if you do not understand that we have to accept a certain responsibility for that, then you are in the wrong as we have to try provide the best we can.

This is him asking about things as you can see, "can I just update them now lol?"

We gave it a whole week before yet again stepping in, and before this was 3-4 weeks when we had this chat with him yet again, after prompting him many of times to reply to customers.

So we have the following -

ticket #1943 (the pic above) 91764300gp which got him to 95, then paid an additional 211.4M which would get him booked for 99 - Of course we agreed that Luk would be paid for the % we agreed on for the first 91.76M despite not reaching the goal to receive it.

ticket #2003 which lukk is dealing with via @MrPotato24 as it's his account so he would be handling any payment there.

Again another ticket example -

which was for 79-99 RC he discounted at 15% I believe, and we received 280M+197M (got stopped at 96 as you can tell, due to yet again no responses after we tried again and again to get him to update)

Another here which was for 87.39M 87-99 strength via prayer potion which again got the same result.

By all means, I am not saying he is a bad worker as he does put the hours in that is correct but the communication isn't there when he is actually on the accounts and levelling which we have tried to explain to him on several occasions.

And this is a prime example of the previous issue of which we had to step in -

This is how long we have given him yet again to start fresh and see if he can hold up what he said he would do (he would start updating the customers more frequently) and it's not even like we ask him to do it daily - We even said even if it's every other day or so, or if he cant get online for a few days just let them know so they are not sitting there idle would be easier than just simply not updating at all.


Also to his question of me "Not updating orders myself" I speak to the customers privately in some cases, especially in long term ones - Now to continue with what I have said about his updating where we said we would keep him on board if he was to in fact update the customers correctly, which he confirmed he would still to this agreement in order to stay with us.

The one with Cetti (the nightmare zone one) wasn't updated at all and in fact as far as i'm aware Lukk was still meant to be handling it, and the same with Potatos of which he has said this to me -

I am more than happy to find attempts to reach out to lukk if needed, we have also had customers ask many of times where delays come from (as he hasn't been on over weekends etc which we know of, as he likes to have weekends to himself)

Once again - I have not disagreed he shouldn't receive his deposit back, however we do bend the rules of such with him where he doesn't complete the full work and still gets paid.

 

[Dbuf]

Again some more continuation as it seems he wants to paint it out that i haven't tried, we have tried helping him many of times of which came to no common ground.

it's hard to explain to customers and reason with them when they don't get updates in tickets, and the same for us other than when you start>finish and nothing between.

An example from a worker who has sent me this, as we again have tried to explain to him many of times he needs to and as you can tell it's very annoying/time consuming doing it again and again.

https://cdn.discordapp.com/attachme...73463648468994/Screenshot_20191113-145449.jpg
https://cdn.discordapp.com/attachme...73464420483093/Screenshot_20191113-145502.jpg

There was a picture I took before the ones below, but due to it being personal I wont post it for obvious reasons (as it's about his life) so if a moderator could contact me via discord to post it in a deleted post that would be appreciated.

You can see here ^ I mentioned about relocating orders yet again which he had been warned since the beginning of the year for the most part.

Here are some other references.

And yet more chances - Keeping in mind, he was also pretty much always appearing online/status as busy in these times, so we cannot determine if he is on/off unless a customer is informed to log on their account to check progress.

Him stepping in with another workers order if not mistaken, he was actually thanked for that too, so it's not like i'm just being an asshole for no reason.

And of course keep in mind, he even confirms here when we was talking about his issue(s) yet again before speaking to other members of my team about the matter.

All in all, we had last been updated around the 27-30'th of October, he was removed on the 6'th which is exactly 7-10 days later and being that he was online for a big majority of the time through out each day, could have just posted to us or such, he is also able to contact me privately so he could have done that without needing to check discord just so I could update.

The way you need to see it with these chats are, I have been more than reasonable over the space of several months. We do not ask our workers to take orders instead we post them in the worker channels for them to decide if they have the appropriate time and such to do so, of which they are then assigned appropriately.

I do not mind that people want to have time to themselves, or want to spend time with their family and friends and such, but when like before not updating customers for weeks/months and the same with this time around where there are many orders coming in and he asks for them and doesn't update - We cannot keep allowing him to do as he pleases without action being taken if his agreement isn't upheld after so many chances to do the exact thing he agreed to doing to begin with.

 

@lukkeis When exactly did you start working for @Dbuffed ?
Where you ever presented a TOS to abide by? If so could you please provide the TOS you agreed to follow? Also provide any updates to the TOS that he may have implemented while working for him that you agreed to follow.

 

[Dbuf]

Hi @TySimpson Dbuffed Scam/Extortion please merge

Yes, he was presented the TOS, as are all of my workers (he applied via OSBot of which is no longer there due to maldesto deleting my account & posts)

- As you can see via my chat logs, there have been quite a few "pauses" if you will of which we gave him enough time to get back on his feet despite conflict of contract.

The thread that can be found here - Dbuffed Services is hiring OSRS Workers - Questers, Skillers, Mini Games contains the exact same TOS if I am not mistaken.

There has never really been issues paying him regardless of the issues, so I don't get why he thinks I am "trying to keep certain things from him" when in fact that isn't anywhere near true. He has always been offered the better jobs out of any of the workers due to the sheer fact of people requesting him (due to his updating/progress) other than these bumps in the road.

he is right, he has worked for me for quite a decent chunk of time now, of which we have had the issue several times (over a year / year and a half) of which we grew quite fond of each other, and would in fact speak on more personal bases (please check the deleted posts)

Other than the incident with Meaty of which he spoke to me on mic to get his further upgrade position without the deposit due to friendship, all others have meet requirements of being obeying to the forum contracts.

Screenshot - ad4ad8878435cc35203622ea983f608d - Gyazo - The exact date of when he contacted me to apply. Took a bit of time to scroll up to get that, around the same time I believe it was @Dan Buddy that got a hcim death due to a worker who I refunded out the back of my pocket and fired the worker so as you can see I also mentioned "rewriting contracts" because Lukk applied

Screenshot - 97c710531c2c40688f6038aadeeec921 - Gyazo
Screenshot - 9f975b1fd6a19d0a48aa2bc41ab5990a - Gyazo

Cant seem to find you on discord, so if you need anything else please pm me there.

@TySimpson for you again,

Please note due to the nature of the report and obviously where we have tried to complete a second or third agreement with him due to the same terms he kept breaking, we did mention not only the payment split but would also be more than welcome to his deposit of which would be released to him in 30 days.

Please note, it has been around 14 days so far. I have stayed in contact with him recently too so that it can be collected as per our contracts.

Sorry for the spam, found out where he applied @TySimpson

Screenshot - 9c0b9539dbf6cbe26cc426044acc7068 - Gyazo

As I say, I have nothing against him. I do think the guy is a cool chap still and I wish him all the best moving on, but he did break our terms of service contract several times and we kept letting him get away with it and even with that - We still offered to pay him.

 

[Matt RS]

Hi everyone , im just rushing atm excuse typo's. Im a manager for Dbuffed Services now known as Blacksmith Services.

Myself and all workers had to agree to a TOS when agreeing to become a worker , so there no way in which he joined without reading and agreeing. Just not possible so he was fully aware of this.

While me and Lukk got long i'd like to think there was no doubt issues. Everything said above with user "dbuf" has said in correct and I agree with. Serval times when Dbuffed had asked me not to remind him, I had as i wanted to do the best i could for him. As well sometimes just point out blank ignoring me. Me personally if someone was trying to help me seems silly to ignore but he did.
But as said above I do agree with the above and when the other service manager at the time can get online (irl work etc) im sure he would be happy to confirm to the above to.

Thanks

Matt , have a good day all

P.S like the image/gif @TySimpson

 

@lukkeis When exactly did you start working for @Dbuffed ?
Where you ever presented a TOS to abide by? If so could you please provide the TOS you agreed to follow? Also provide any updates to the TOS that he may have implemented while working for him that you agreed to follow.

I started working on August 9th, I was met with basic TOS and a rule of specifically not being paid if an order was failed to complete.

Spoiler: Screenshot

I was neither away nor was I unable to complete the orders. Buff himself removed me from the tickets with reasoning of "not updating" even though progress was there and clients knew about it.

 

We are working out a total amount due to @lukkeis which is somewhat complicated due to conflicting logs, will update when a final total has been calculated

 

After a long review both parties came to an agreement of what is owed resulting in this being successfully resolved. @lukkeis has been paid by @Dbuffed ty both for the patience as this was a more complex report