TWC dispute

Link to/reason for TWC: [resolved]

List of vouches since receiving TWC:

Reasoning leading to TWC:

My reply to the situation.

there are few factors that haven't been put into the consideration.
1. there is a rule for seizing funds correct, but we have the right to take whats ours, especially when we are being stolen from. If customer stole time which he did (2 hours) and the cost of 2 hours would be 16m so that would be removed of the assets with customer accepting.
2. user hasn't exceeded time limit for 5-15 minutes, it has been 2 hours! And he did that voluntarily accepting the consequence which is in our terms of service.
3. every user before renting our accounts accept with terms of service, booting when they have broke on of our rules is in our terms of service.
4. I have given the customer Free first one hour rental, never agreed to his terms of "having the account as long as he wants" , that is just not true. User has notified me that he is still staking and willing to sell me gold as a supplier, doesn't mention specifically that hes onto our staker still doing his stakes, so I was completely unaware of him being addition 2 hours on our account. So no Agreement for his rules.
5. I've had wrong attitude and shouldn't have talked in a rough manner, but after giving him 1 hour free staker and still being stolen for 2 hours, got onto my nerves and I have become angry as he used me like that .
6. We DO NOT need to give warnings when we have TERMS OF SERVICE and SYTHE rules don't say otherwise, sythe rental rules don't mention anything about account bootings or warnings before doing the boot for breaking our rules.
7. We have lots of rentals through our website, so please take that into consideration that we can't baby sit every users, sometimes 6 users are renting at once. We must show that we cannot be scammed and baby talking to every user that they have exceeded time limit. And what should we expect when user has been over 1 hour on the account? They will simply log out from the account and ignore our reqeusts to pay for the used, "stolen time" .




Previous TWC & disputes if applicable:
POKOLE#5526 I was punished for outsourcing gold and then sythe rules were changed.

There was another one for bad sythe PM format, but can't find it .

 

Original TWC reason: [resolved]

Please vote: @Admires @Azie @BlackBlasses @Gen @Gladiator @Hahanerd @Tony @Jason @Panda @Shin @Sun @Tyler @TySimpson @video

I will be abstaining

 

Thanks for using the template and collecting vouches, no support at this time

 

I will support. Do keep in mind though that it's your responsibility to make sure your customers are not exceeding their rental times (if you're unable to do this, hire another employee or something) and you are not allowed to simply seize their banks because you failed to keep track of their time

 

i will support

 

I would prefer you go an extra month without any issues with customers or staff

My vote will be a no this time around

 

no support, if you can go another month without issues you will have my support

 

I’ll support

 

5 Supports, your TWC has been removed @StakeGP.com