account recovery

[fling]

Seller's Sythe profile link: flipz
Vouches if they were exchanged: Vouches
Original selling thread: 100-donor-rs3-max-cape-account-with-120-str-invent-100-vouches
Proof of payment: [redacted - user asked to hide his RSN]
Proof of contacting seller:b824a18758d797689e15b2b55a74da53
Discord ID + Unique Discord ID:2bb64403e4a96949e7f29f8a03653927
Any other relevant trade screenshots:2658f18c747040a5e678b16be9766618
I bought an account off flipz yesterday for 449m 07. spicy was the middleman and can confirm.
today I tried logging in and the account was locked + the email was changed.
I even gave him the current password of the account to prove ownership.
pls help me out with this!
thank you

 

[Azie]

@Flipz whats the current situation?

 

[Flipz]

@Flipz whats the current situation?

Hey, Fling contacted me on discord faking a recovery, once I replied he then said it was locked and the email changed, he also gave me the current password. I then contacted @BlackBlasses what to do in this situation as it's impossible for me to have recovered it when he knows the current password.

BlackBlasses' response was:

I'm just following what I was told to do.

I also showed BlackBlasses the conversation and had him login to the account to confirm that the password he gave is correct.

 

Hello,

as discussed on Discord, what's worrying me, is that the account wasn't recovered, because you know the current password, which I verified myself by trying to log in.

The account is indeed locked, but that doesn't explain the email change.

Email has been changed from the email Flipz had it attached to, so he couldn't access your email.

I requested a report, so we have a public record.

I'll let Azie handle this one

 

[fling]

I wasn't faking a recovery, the account was locked and the email was changed. if I tried to sell the account. why would the password remain the same? which stupid person wouldn't change the password?

 

[Azie]

@Flipz

when the account was sold was it just a pw change or email changed to his too?

 

[fling]

@Azie, email change too

 

[Flipz]

@Flipz

when the account was sold was it just a pw change or email changed to his too?

I gave him the login&password and when I asked what email he wanted it set to he requested he was sent the email change link.

The email was changed from what I had it set to, the password had also changed from the one I gave him which he had requested the email from jagex for himself.

 

[fling]

why would it be so tough to just recover and send me an email change?
in rare cases sometimes it happens automatically if jagex suspects its stolen but just ask for email change again

 

[Azie]

@fling

So only you know the password. If email was changed by @Flipz or anybody else you wouldn't have known the password as it would have changed. It's fairly clear that you changed the email yourself? Care to explain?

 

[fling]

@Azie, I haven't changed the email myself. if I have not gotten a single email regarding this on my email either. why would I change the email myself and ask for him to recover it?

 

[Azie]

@Azie, I haven't changed the email myself. if I have not gotten a single email regarding this on my email either. why would I change the email myself and ask for him to recover it?

So are you suggesting someone managed to change the email on the account and set the password to whatever you had set the password to? did you share your password with anyone?

 

[fling]

I haven't shared the password with anyone. nor have I resold the account. I literally was about to get on to Play with the clan and this happened.

 

[fling]

and its just been 1 day...

 

[Azie]

@Flipz have you made any recovery attempts?

 

[Flipz]

@Flipz have you made any recovery attempts?

I have not.

 

[Azie]

I have not.

The account does seem locked could you send an appeal and keep me updated? feel free to discord me if you need

 

[Flipz]

I have sent in a recovery appeal under an email supplied by Azie.

 

[Azie]

Recovery appeal has been sent however I will gain access to that gmail account in 3-5 days as I had to recover it.

This case will be resumed as soon as I get an email confirmation. Apologies for the inconvenience @fling @Flipz

 

Thought I'd chime in with some notes:

I had a similar situation. I sold an account, we changed emails and passwords and user decided he wanted a recovery test. I said no problem, he did the appeal. Account was locked, and when this happened the account email address reverted BACK to my original email that was on the account. The even weirder thing was that the login email was what it reverted to, not even the email that was previously registered under. I had to get access to that email and help him unlock the account.

Not sure if this is a new thing Jagex does when they lock an account, but thought it might relate.

Sorry if not relevant,

NYA