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2FA removal

  • Thread starter Thread starter ujesternwind_guest
  • Start date Start date
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ujesternwind_guest

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Phone got stolen, trying to log back in. what info should I provide?

thanks
 
Sunflora
Mareep
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Rakashrug
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Verified Bronze
Two Factor Authentication User
Hi uJesternWind.

You can start by giving me the phone number connected to your account as well as the email.
 
Sunflora
Mareep
Flaaffy
Ampharos
Poképedia
Rakashrug
Baby Yoda
Carrot
Detective
Verified Bronze
Two Factor Authentication User
I've disabled 2fa on your account. Be sure to re-enable 2fa on your account and keep the long code somewhere safe in case you find yourself locked out again - you can use this code once as a 2fa code entry so that you can log in and manually disable it yourself.
 
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