2FA removal

Discussion in 'Dispute Forum Archive' started by ujesternwind_guest, Sep 18, 2018.

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2FA removal
  1. Unread #1 - Sep 18, 2018 at 6:35 PM
  2. ujesternwind_guest
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    ujesternwind_guest Guest

    2FA removal

    Phone got stolen, trying to log back in. what info should I provide?

    thanks
     
  3. Unread #2 - Sep 19, 2018 at 10:57 PM
  4. Sun
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    Two Factor Authentication User

    Sun Yankiee
    Retired Administrator Crabby Pirate Legendary

    2FA removal

    Hi uJesternWind.

    You can start by giving me the phone number connected to your account as well as the email.
     
  5. Unread #3 - Oct 3, 2018 at 6:50 PM
  6. ujetsternwindguest
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    ujetsternwindguest Guest

    2FA removal

    2FA removal

    email is (removed), phone is (removed)
     
    Last edited by a moderator: Oct 8, 2018
  7. Unread #4 - Oct 8, 2018 at 3:43 PM
  8. Sun
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    Sunflora Mareep Flaaffy Ampharos Poképedia Rakashrug Baby Yoda Carrot Detective Verified Bronze
    Two Factor Authentication User

    Sun Yankiee
    Retired Administrator Crabby Pirate Legendary

    2FA removal

    I've disabled 2fa on your account. Be sure to re-enable 2fa on your account and keep the long code somewhere safe in case you find yourself locked out again - you can use this code once as a 2fa code entry so that you can log in and manually disable it yourself.
     
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