2FA Removal Astavros

Discussion in 'Dispute Forum Archive' started by Infernus, May 2, 2019.

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2FA Removal Astavros
  1. Unread #1 - May 2, 2019 at 4:34 AM
  2. Infernus
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    Infernus Infernus#4263
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    2FA Removal Astavros

    Haven't used account since 2015.
    Astavros
    @Blue can confirm this is my account.

    Posting from home IP.
    Can pm my phone number/more info.
     
  3. Unread #2 - May 2, 2019 at 6:38 AM
  4. Gen
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    2FA Removal Astavros

    Hey Astavros,

    First off, if you saved it, enter your long 2FA backup code that you were prompted to keep when setting up 2FA where you would normally enter your short codes.

    When requesting a 2FA removal, please note the administrative team needs proof of two or more of the following things:
    • Post from a home IP
    • Recovery phone number*
    • Current email address
    • Skype/Discord used in the past or present**
    • If you have donated directly through PayPal;
      • Transaction date and amount
      • PayPal email
    NOTES:
    *Registering 2FA to your account does not automatically add your number as a recovery phone number, you would have needed to add this manually in your Account Settings.

    **Third party account access (such as email and Skype/Discord) are not substantial verification methods - the whole point of registering 2FA to your account is to have EXTRA security past regular recovery methods.

    Failure to provide aforementioned details when requesting 2FA removal may result in a delay.

    If you cannot provide what is required, then you MUST prove without a reasonable doubt that you are the true owner of your account. If you are unable to do this, your 2FA will NOT be removed.
     
  5. Unread #3 - May 4, 2019 at 1:24 PM
  6. Infernus
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    2FA Removal Astavros

    Pmed reply
     
  7. Unread #4 - May 5, 2019 at 5:39 AM
  8. Gen
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    2FA Removal Astavros

    All replies must be present here.
     
  9. Unread #5 - May 8, 2019 at 3:18 PM
  10. Infernus
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    2FA Removal Astavros

    • Post from a home IP - This is my home IP.
    • Recovery phone number* [redacted]
    • Current email address - For which account? I dont recall that one
    • Skype/Discord used in the past or present** astavros.sythe
    • If you have donated directly through PayPal;
      • Transaction date and amount [redacted]
      • PayPal email
    It was such a long time ago, pretty sure Pendelum can verify this account's mine aswell as few other staff.
     
    Last edited by a moderator: May 8, 2019
  11. Unread #6 - May 10, 2019 at 8:57 AM
  12. Gen
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    2FA Removal Astavros

    Had a brief conversation with Pendulum.

    I've disabled 2fa on your account. Be sure to re-enable 2fa on your account and keep the long code somewhere safe in case you find yourself locked out again - you can use this code once as a 2fa code entry so that you can log in and manually disable it yourself.
     
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