Gen's Feedback

Was very helpful in assisting me with getting my account recovered when I lost my university email! Thanks

 

Had issues with 2FA, upgraded my phone and realized I had never saved my backup codes.
Couldn't log in.

Gen was extremely patient with me and help resolve everything in a quick and timely manner.

Much appreciated, keep up the great work.

 

General Gen is genting it done

 

Legend, thanks for your help!

 

Good lad, thanks for the omm update.

 

JUST GOT HOOVERED

 

hes doing his job well then, support

 

Gen's always been very helpful to me, anytime I message them I can expect a very quick response. Beyond that they're always posting in recovery or support, an asset to the admin team!

 

Respond WAY faster that @Pendulum thanks @Gen

 

Gen,

Totally understand the need for greater scrutiny for my 2FA removal. Thank you for helping me through that. I think administrators are the only ones really capable of addressing account recoveries, but shout out to you for taking the initiative there.

 

ruff ruff !! Don't eat me I like you, great admin !

 

Yahallo! helped Olm with help! Gud person! TY

 

i would

 

Thanks for being a helpful guy.

 

Thank you for helping out with disabling my 2FA. Perfect service!

 

Video

Trash logic but I presume you know that your logic is terrible and are just posting this to protect Video because that's what you upper staff people do, you guys never take responsibility for your own actions.

Prizford should be unbanned as a scam didn't even occur whereas a scam actually occurred where Video vouched the guy, not to mention Azie was previously banned for scamming long before Video gave that vouch.

Hypocrites.

 

With your logic, every person that has vouched for another good standing user prior to their decision to scam should be held liable for the scam. In the case of Priz, recommending an already DNT'd user for a $8,000 sale is simply not the same.

Cmon moo, you're smarter than this.

 

I'm not saying Prizford shouldn't be punished but Video's vouch literally helped someone get scammed almost $3000 while no trade even occurred with Prizford's recommendation, it's not like Video didn't know that Azie had a past of scamming either.

If someone is an Admin of the biggest runescape trading site and vouches someone who has a past of scamming yes they should be responsible especially if Prizford is going to get punished so harshly when a trade didn't even happen.

How does Video have no consequences here but Prizford gets banned for a month and has DNT when he returns?

By your guys own logic Video should be held responsible, I will be messaging Richard later on today maybe he will do something about this since you and the other admins clearly won't and it's honestly really sad to see but it's just like it was years ago when I was on the staff team so no surprise really.

 

Thanks for helping me disable my 2FA and for being so patient with me, you're great!<3