he lied in live chat saying I ordered from a bunch of random email addresses
@RsFireGold Please provide proof of this. You're claiming yourself the same thing so we'd like to see proof on what basis you're denying his order. From what I've seen so far you're doing a terrible job at running a website if you're treating all your customers like trash. You claim he gave you 3 email addresses of which he thought he ordered aswell as that he's ordered from a VPN. Those aren't rare instances; you'll get across more users using VPN's, hell, you've even used them yourself on Sythe. Besides that it is possible he actually forgot from which email address he's ordered. You're saying he ordered through G2A instead of PayPal (possibly with PayPal via G2A) but you do not wish to take on his order - why's this? You've even said it yourself: there's no refund button for you, so surely chargebacking will be harder for him aswell. Besides that, you'll have more banned users off Sythe order from you - that's just a downside of owning a website. Surely you can set up your order system so that they can
not order from a VPN, but you haven't. We can not tell you what to do, but you
must assist him in getting a refund or actually have his order handled. I've worked for websites who also took on G2A payments and this is also something you can control. Fair warning to
@rangezeze however; G2A refunds do take quite a while to be processed.
Regardless RsFireGold, I highly suggest you take a look at how you're treating your customers from a different prespective. If you'd like to stay around on Sythe that's something I'll highly suggest atleast, surely you wouldn't want to have the DNT rank granted every now and then.
Therefore my request: Provide us with proof he's ordered from a VPN along with proof he's ordered (or thought he ordered) from different email addresses. Along with that, please provide us with proof of the refund or provide us with proof of actually handling his order. (paying it out)
@rangezeze Despite the fact that your DNT can only be
disputed here I am very curious as to why you ordered from an email address you claim is owned by someone you work for. Why are you using his email address for orders? If you're so sure this email address does not belong to you then please provide us with proof of being granted access to
@Sealvur his email address, aswell as proof of how you two actually operate together. Do you share your Sythe accounts together aswell? What's in it for you by using his email address?
Thank you.