PlayerAuctions Issues Resolution Thread

Completed. Unknown Reason without compensation. It is so clear that this guy has been scamming people...

Can you check out Order ID: 2710266 please...

 

Hi Suvont

I've replied via PM, please kindly check.

 

Hi there,

I sent you a PM - but will write here as well in case you don't see it in time.

Please check Order#2764171 - The buyer was fully refunded, although the seller(me) claimed full delivery?

 

Sent you a PM, I have an issue.

 

@PlayerAuctions

Hello, I sold an account for over $1000 nearly a week ago and after delivering and confirming on my end I still haven't been paid out after thousands of dollars in previous sales with PlayerAuctions going so well!

I would appreciate an update on my order ID of 2775622.

Thank you!

 

Hey there

I've replied via PM.

 

Completed. Unknown Reason without compensation. Paid for insurance and everything, what's going on.

Can you check out Order ID:2564834

 

Good luck getting a favorable or timely resolution from their customer/account services depts, they seem to be either unwiling or unable to read what is sent to them, been trying to get them to resolve an account reclaim for almost two months now, and they keep responding with the same thing "we need more compelling evidences" which is silly considering ive sent them screenshots,conversations with the game support, and the seller, even the "supervisor" seems either unwilling or unable to assist..oh forgot to add this is with the "insurance" as well.. little good that is doing

 

Hey there, I'll reply via PM. Please kindly check your inbox.

 

Hey blackthantos

Sorry for leaving you such impression! Our customer service team is now undergoing a transition and they are trying as hard as they can to keep up with the inquires and requests from our customers. We are also hiring and training more staff. I believe they will become much more responsive and helpful in the near future.

As for your case, I'll reply to you via PM for the latest update.

 

Hello, I sold an account for $100 like 2 weeks ago and after delivering the informations of the account to buyer through playerauctions system he claimed that he didn't get the account, which i know he did. I have seen it on Highscores, also he had changed the name of the account, (rookie move). Waiting on reply from mediation team from 10th April and still nothing. Can i get an approximate time needed for them to be done? And they say that the buyers are in risk of purchasing. My ass...

My order ID is: 2782187

Thank you!

 

Hey Whis, I believe we've solved this case via PM.

 

Yes we did. Great job!

Thanks.

 

Hi, I bought a Green Partyhat from another player via Paypal for $850. I asked him if we can upgrade it to a red with me adding $200 more. He put up a custom listing for me for a green partyhat to red partyhat upgrade for $200. I paid it via Skrill, and after the payment went through the offer became unavailable.

Please help, thanks.

 

Hi there, could you please kindly send me your order ID through private message?

 

Replied! Sorry for the late respond!

 

Hi, your customer service said that I'd be refunded in 1-2 business days. It's been more than 2 business days and I still haven't received my refund. Please help.

 

I've recently been a victim of one of PlayerAuctions SCAMS!

I purchased 7 Pokemon Go Accounts on PlayerAuctions.com. The accounts I received were BANNED accounts. The seller knew this and said they would provide me with replacements and told me to wait. 4+ weeks went by and I still haven't received anything. I asked for a refund several times and the seller ignored me every time. I have proof of EVERY message that was sent back and forth between me and seller.

I then disputed all the orders in question with PlayerAuctions dispute process. WASTE OF TIME! Over 1.5 months of sending them emails back and forth, PlayerAuctions did ABSOLUTELY NOTHING. They ignored my emails, ignored my refund requests, ignored all the evidence I provided, and released the funds to the seller without resolving my case. Every time I asked for an update, they would respond 2-3 weeks later either asking something stupid like "What are the order numbers in question?" or just telling me they will "Contact seller and respond in a few days". Again weeks would go by and nothing until I send another emails requesting a status. They are however, VERY insistent on demanding a response from you within 48 hours of their email or they case will be closed.

So after seeing no resolutions with the seller and PlayerAuctions, I disputed all transactions in question with PayPal and escalated them to claims, and PlayerAuctions suspended my account (as per their ridiculous T&C). I provided PayPal with all the evidence they needed. I provided screenshots, videos, emails, etc... I filed as items not received AND items not as described as instructed by PayPal. ALL 7 CASES were awarded in the seller's favour. I appealed their decision TWO more times and they were still awarded in their favour! PayPal had said that PlayerAuctions provided them "compelling evidence" that they did in fact send me what I paid for. It seems they have found a way to defraud their customers and PayPal seems to allow it all to happen, even though it clearly states on PayPal Security - Purchase & Seller Protection - PayPal CA that BUYERS are protected for intangible and digital products/services and that SELLERS are NOT covered. Meanwhile, PlayerAuctions was awarded every time. For crying out loud, YES they delivered me the account information, but the ACCOUNTS WERE BANNED!!!!!!!

I spent about $350 USD on all of these accounts and I got NOTHING for them!!! I didn't get any functional, working, playable accounts, and I didn't get my money back that I paid for them. I did not get what I paid for and the seller KNEW THAT! They kept telling me to wait for my replacement accounts and never delivered them. WHAT A HUGE SCAM!!!!!! All I got was a bunch of HEADACHES and a THINNER WALLET. This was by far my worst experience ever buying anything online. I feel ripped off and taken advantage of! I will never buy anything digital like this from anyone ever again! Especially from PLAYERAUCTIONS.com - the biggest scam place for digital accounts. How a person can purchase an account, and receive a non-functional accounts, and then not get their money back, is absolutely beyond me! PlayerAuctions just wants you to buy their ridiculous PlayerGuardian protection bullshit just to steal even more money from you. I've read up on so many nightmare cases online of customers complaining about PlayerAuctions stealing from them even after buying their extra protection program.

PlayerAuctions.com STOLE my money and didn't give it back. PlayerAuctions.com ROBBED ME BLIND. PlayerAuctions.com is a SCAM that everyone should avoid like the PLAGUE. PlayerAuctions.com is a FRAUD company that values its sellers more than its customers. I have posted complaints in several online complaint forums and governing body websites, and will continue to do so. The more people I can help avoid doing any sort of business with PlayerAuctions the better. They may have taken $350 from me, but I will make sure that my reviews and complaints will hurt their sales by WAAAAAY more than the $350 they stole from me. They forget that it's the internet and that an accumulation of negative reviews can severely impact your ecommerce business.

STAY AWAY FROM PLAYERAUCTIONS.COM, PLAYERACTIONS LLC,

THEY ARE A SCAM AND WILL STEAL YOUR MONEY!

YOU HAVE BEEN WARNED!

P.S. In case anyone needs their address and contact information for filing complaints online, here it is: (hopefully a forum admin can make this contact info a sticky thread)

PlayerAuctions LLC
11301 West Olympic Blvd Suite 337
Los Angeles, CA90064
(800) 390-2208
(800) 342-0768 (in case the number above doesn't work)

 

thanks resolved

 

Hello!

Im having trouble to recieve money in those 2 orders:


2833086
2836014

I already recieved more than 300 USD in paypal widouth problems, so i belive i'ts not a paypal fault, and i send a mensage to suport almost a day ago and they don't answer me.

Please, i need this money (For me gaming is a job)