[HELP] $250 Chargeback via Amazon

Discussion in 'Market Discussion' started by Hubbalicious, Nov 19, 2014.

[HELP] $250 Chargeback via Amazon
  1. Unread #1 - Nov 19, 2014 at 2:41 PM
  2. Hubbalicious
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    [HELP] $250 Chargeback via Amazon

    Hey guys, I'm going to make a quick post because I have class in 10 minutes. But I recently got chargeback'd $250 via Amazon GC (5 $50 increments) via OSRS gold. Is there anyway I can still win this case? If so, what is the best way to do so? I have already contacted customer service and they sent the information pertaining to the situation, but I'm honestly not sure what else to do.

    Thanks guys!

    [​IMG]
     
  3. Unread #2 - Nov 19, 2014 at 4:38 PM
  4. Messiah10
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    [HELP] $250 Chargeback via Amazon

    Not saying it 100% works but there is a EBook on it i seen, dont know if that will help, but surely if you just provided proof you sold it then you will get your money back?
     
  5. Unread #3 - Nov 19, 2014 at 4:43 PM
  6. Hamouze
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    OSRS and e-gift codes? Doubt you'll ever get it back, sorry.
     
  7. Unread #4 - Nov 19, 2014 at 4:49 PM
  8. Hubbalicious
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    Yes, paid via osrs gp
     
  9. Unread #5 - Nov 19, 2014 at 4:50 PM
  10. Millenium
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    [HELP] $250 Chargeback via Amazon

    They most likely did this by doing a credit card chargeback against amazon, unless you have any ID from them or a IP address there is very little you can do, sorry for your loss :/
     
  11. Unread #6 - Nov 19, 2014 at 4:52 PM
  12. Hamouze
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    What they did was file for a stolen gift card. There's no way you can win if they paid in gp, no proof of purchase. Sorry bud.
     
  13. Unread #7 - Nov 19, 2014 at 6:01 PM
  14. Hubbalicious
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    Not even like Skype logs? :/
    I did track his IP from Skype though. and based on the IP, I asked if he lived at the current state where the IP was located , and he said yeah.
     
  15. Unread #8 - Nov 19, 2014 at 6:53 PM
  16. Millenium
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    [HELP] $250 Chargeback via Amazon

    Supply this information about his IP to amazon, they will be able to see if it matches the purchase information, then pass it on to the credit card company and if it matches his home location, you will win the chargeback. Goodluck!
     
  17. Unread #9 - Nov 19, 2014 at 6:58 PM
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    [HELP] $250 Chargeback via Amazon

    How in the world do you chargeback a giftcard?


    I've been doing business for a while in amazon gc and Have never heard of it lol.


    What did he did tell amazon that 6 diff gc's were stolen?
     
  19. Unread #10 - Nov 19, 2014 at 10:09 PM
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    [HELP] $250 Chargeback via Amazon

    If it was an e-giftcard, most likely it's gone. Your fighting a losing battle here and I doubt that you would win.

    If you want to accept Amazon giftcards, always accept the physical ones because those ones are almost impossible to charge back.
     
  21. Unread #11 - Nov 20, 2014 at 5:19 PM
  22. Hubbalicious
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    @ Bus, I honestly have no idea.. I guess e-gift cards are easily chargebackable.. now I'm just waiting for Amazon to email me back :/
     
  23. Unread #12 - Nov 21, 2014 at 10:11 AM
  24. Hubbalicious
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    If I call amazon, would it be safe if I tell them that I bought the cards via Virtual Goods? or is that something that they don't allow?
     
  25. Unread #13 - Nov 21, 2014 at 1:52 PM
  26. Josh0is0here
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    [HELP] $250 Chargeback via Amazon

    Short answer: I don't see anything against it from Terms of Service or the Conditions of Use.

    Long answer:

    About Amazon.com Gift Card Restrictions

    There are certain restrictions with Amazon.com Gift Cards, such as not being able to purchase gift cards using a gift card and not being able to transfer them to another account once the claim code has been redeemed.

    If you have trouble applying a gift card balance to an order, please try removing the gift cards from the order and purchase them separately.

    Amazon.com Gift Cards can't be used to purchase other gift cards or applied to any order containing another gift card. You'll need to provide a credit card, debit card, or other valid payment method to pay for the order if you have gift cards in your Shopping Cart. Amazon.com Gift Cards can't be transferred to another account once the claim code has been redeemed. Amazon.com Gift Cards and Third-Party Gift Cards aren't returnable or refundable, except as required by law.

    Please read our Gift Card Terms and Conditions for a full list of rules and restrictions. Source: http://www.amazon.com/gp/help/customer/display.html/ref=hp_left_v4_sib?ie=UTF8&nodeId=201138990

    1) http://www.amazon.com/gp/help/customer/display.html/ref=footer_cou?ie=UTF8&nodeId=508088
    2) http://www.amazon.com/gp/help/customer/display.html?nodeId=3122091

    Disputes:

    Any dispute or claim relating in any way to Gift Cards will be resolved by binding arbitration, rather than in court, except that you may assert claims in small claims court if your claims qualify. The Federal Arbitration Act and federal arbitration law apply to this agreement.

    There is no judge or jury in arbitration, and court review of an arbitration award is limited. However, an arbitrator can award on an individual basis the same damages and relief as a court (including injunctive and declaratory relief or statutory damages), and must follow the terms of these Gift Card terms and conditions as a court would.

    To begin an arbitration proceeding, you must send a letter requesting arbitration and describing your claim to our registered agent Corporation Service Company, 300 Deschutes Way SW, Suite 304, Tumwater, WA 98051. The arbitration will be conducted by the American Arbitration Association ("AAA") under its rules, including the AAA’s Supplementary Procedures for Consumer‐Related Disputes. The AAA’s rules are available at www.adr.org or by calling 1‐800‐778‐7879. Payment of all filing, administration and arbitrator fees will be governed by the AAA’s rules. We will reimburse those fees for claims totaling less than $10,000 unless the arbitrator determines the claims are frivolous. Likewise, we will not to seek attorneys’ fees and costs in arbitration unless the arbitrator determines the claims are frivolous. You may choose to have the arbitration conducted by telephone, based on written submissions, or in person in the county where you live or at another mutually agreed location.

    We and you agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated or representative action. If for any reason a claim proceeds in court rather than in arbitration we each waive any right to a jury trial. We and you also agree that you or we may bring suit in court to enjoin infringement or other misuse of intellectual property rights.

    PS: Get this bastard. :)
     
  27. Unread #14 - Nov 21, 2014 at 3:18 PM
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    @Josh0, do you really think OP is going to go to court against Amazon over $250 when he was selling gold through their site?.................................
     
  29. Unread #15 - Nov 21, 2014 at 5:07 PM
  30. Josh0is0here
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    [HELP] $250 Chargeback via Amazon

    It is not court. However, if this happened to me I would be pushing the seller into an arbitration meeting with Amazon. Also, you best believe I would file a subpoena through law enforcement for all information that amazon has on the seller. Such as previous listed address, link credit cards, ip history etc. Even if you don't win you can make the scammers life hell.
     
  31. Unread #16 - Nov 21, 2014 at 9:43 PM
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    Sorry for your loss that's a bad situation.
     
  33. Unread #17 - Nov 21, 2014 at 10:35 PM
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    please keep us updated hubb on this.
     
  35. Unread #18 - Nov 24, 2014 at 5:28 PM
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    Absolutely. It's about more than $250. This guy is scum, and if you really want to, you can probably make him deeply regret his decision. Follow what Josh said, it will be a good learning experience for you.
     
  37. Unread #19 - Nov 24, 2014 at 7:05 PM
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    [HELP] $250 Chargeback via Amazon

    Does anyone know if you can avoid problems like this by using the gift cards, or parts of their balances, as you buy them? As in, can you buy a $100 giftcard, spend a few bucks (x) of it to prevent the seller from charging back the card, and use the rest at a later date without threat of losing 100 - x in the future? Someone did the same exact thing Hubba's describing and it would be good if we can avoid that in the future. Sorry man :/
     
  39. Unread #20 - Dec 23, 2014 at 4:37 AM
  40. PlayerAuctions
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    [HELP] $250 Chargeback via Amazon

    @OP A $250 chargeback, that is really rough. Sorry to hear about that.

    Gift cards are tough, because they are impossible to trace back to individuals due to their anonymity. We have special ways of dealing with them at PA, but for regular traders, I understand it can be quite an "item of trust" to accept a gift card payment from someone.

    Hope it works out for you in the end.
     
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