Deleting recoveries

[MAK3 1T RA1N]

Is there a way to delete your recovery questions with the new runescape page? When I click recover password I only see somebody changed it or I forgot it.

Any help is greatly appreciated.

 

[sharksfan]

you are in control of your account right?

-if so, u do "cancel recovery questions" under the "account management" bar on the left

-if not, you recover it back saying someone knows/changed your recovery questions

Hoped that helped,
Sharksfan

 

[MAK3 1T RA1N]

If I go to cancel recovery questions it sais there are no recovery questions pending. Also, I don't know how to get to the someone knows/changed my recovery questions thing.

 

[1337Neo]

Recover it by the frist 3 Password's.

Usually work's for my Main when I forget the Recovery's.

 

[MAK3 1T RA1N]

I didn't FORGET the recoveries. I need to CANCEL the recoveries, as in take them off so I have no recovery questions.

 

[1337Neo]

Go to Recover Your Account.

And say Your Password has been Stolen.

Then it should unset them when the Account Appeal is Accepted and Your's again.

 

[MAK3 1T RA1N]

Doesn't work. Any more helps or tips?

 

[MAK3 1T RA1N]

Still need a way. Somebody please help.

 

[megaman 2006]

Maybe you did something wrong? Let me explain it to you more clearly.

1. Under the account recovery section on the main Runescape page, click "Recover a lost password". Type in your accounts name and hit submit.

2. now you should be on a page with two options. Hit the "Recover a stolen password" option.

3. Now type in all the info you have for it. *Note that you don't need to put in any information as long as the account was made on your IP address.

In the "Other Details box", Copy and paste this: Someone stole my password and changed my recover questions, and now I would be grateful if you could help me get my account back.



I don't really have much information on my account. But my IP address should be proof that I made it, so thanks if you can help.

Click "Submit Appeal".

4. Copy down the tracking ID, notepad works fine for this. Clcik continue then type the ID in.

Hit Submit and wait.

Your account will be locked while the appeal process is going on.

If the account wasn't made on your IP, type in all the info you have and hope it works. You may also want to type a reason for the IP change in the "Other Details" box.

Hope I helped.

 

[phrack3d]

i have been having the same problems, i just tried it your way with telling them at the bottom the recovs were not set by me and ill post if it has worked or not but thanks for the tip.

 

[tripletee]

Maybe you did something wrong? Let me explain it to you more clearly.

1. Under the account recovery section on the main Runescape page, click "Recover a lost password". Type in your accounts name and hit submit.

2. now you should be on a page with two options. Hit the "Recover a stolen password" option.

3. Now type in all the info you have for it. *Note that you don't need to put in any information as long as the account was made on your IP address.

In the "Other Details box", Copy and paste this: Someone stole my password and changed my recover questions, and now I would be grateful if you could help me get my account back.



I don't really have much information on my account. But my IP address should be proof that I made it, so thanks if you can help.

Click "Submit Appeal".

4. Copy down the tracking ID, notepad works fine for this. Clcik continue then type the ID in.

Hit Submit and wait.

Your account will be locked while the appeal process is going on.

If the account wasn't made on your IP, type in all the info you have and hope it works. You may also want to type a reason for the IP change in the "Other Details" box.

Hope I helped.

Plus it takes like 2-3 weeks to cancel I think, or to set new ones, not too sure.