~The PMod Room - What REALLY goes on inside it?~

svew · Sep 9, 2009

LAST UPDATED - December 24th, 2009

If you wish to view the actual PMod forums, use this link: http://sythe.org/showthread.php?p=5389247. Note that you cannot find all the information in the below in that rip as I did not the rip the entire forums, just the important stuff. To read the archive of what goes on in the PMod room, continue reading below.

Love you Mod Poppy: http://img198.imageshack.us/img198/2307/poppy.png

If you want to see the PMod forums in real time, go to this link: http://www.youtube.com/watch?v=5hBoabzS1gk and skip to 7:48 OR watch the whole video as I'm certain you will find it interesting .

*Please read the intro so you know what's going on.*

Good day all.

In case you don't already know, PMods have their own secret room accessed by talking to the lumbridge guide usually referred to as the "PMod Room". They have meetings known as "surgeries" in this room up to 4 times a day in world 81 and can only access it when a JMod opens the room. They may then talk to the lumbridge guide to get teleported into it.

What is discussed in this room is completely confidential and hasn't been majorly leaked yet...until now.

There is a thread on the PMod Forums (which we managed to gain unauthorized access to) called "Clarity: Surgery Minutes". In this thread PMods who attend mod meetings, or "surgeries", archive what was discussed for PMods who could not attend to view. I spent a good 10 minutes going through 30+ pages of the thread and copying and pasting every post made. The thread wasn't made to long ago (early June, 2009) so only what was discussed in surgeries after the thread was made in June is accessible.

I copied and pasted everything from the entire thread without editing so you will constantly see signs of new posts such as "Last edited on 22-Aug-2009 12:51:37 by Louiellen". The only thing I did was add a fairly large gap whenever the next post was posted on a new page. I may edit out all that unnecessary info later, but then you won't know when a new post was made...

INFORMATION RELATING TO MECHSCAPE BETA, CONFIDENTIAL INFORMATION, AND RECENT EXPLOITS ARE DISCUSSED IN SURGERIES AND ARE THEREFOR CONTAINED IN THIS THREAD. THIS IS A MUST READ.

Use CTRL+F and type keywords such as "mechscape" if you wish to see what was discussed about specific topics as this is a very long post.

Anyways, enjoy reading.

~Svew and Champ7020

PS: Here's a pic of the thread: http://img11.imageshack.us/img11/928/surgeryminutes.png.

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Clarity: Surgery Minutes=)

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Louiellen

10-Jun-2009 10:58:32
Last edited on 29-Nov-2009 08:30:16 by Louiellen
Hi guys, Let's 'Clarify' the Surgeries

Look at Quick find code: 8-9-396-58949571 for more details of The 'Clarity' Campaign:

For your comments and suggestions, please use the above thread mentioned instead of here. As this thread is a historic compilation of Pmod surgery minutes. For those that are willing to volunteer for the 'Clarity Campaign' - your very much welcome to post on this thread the minutes of the surgery session you've attended.

This thread, I hope may serve as a compilation - a historic record keeping tool for the surgeries. I hope you like it.

So what are you waiting for? Be part of the team the takes notes of Pmod Procedural history.

Clarity Surgery Minutes: Localised Pmod Community Branch: Quick find code: 142-143-10-59935700.

Clarity Surgery Minutes: Funorb Pmod Community Branch: Quick find code: 25-26-1-45950.

Yes, we are breaking language and community barriers: Awesome Clarity as its very best.
Louiellen

10-Jun-2009 10:58:48
Last edited on 24-Dec-2009 08:17:52 by Louiellen
"Epic Clarity at its very best"

Contributors^_^:

* Louiellen/Kenadia - since June 10, 2009.

* JustTruth - since June 17, 2009.

* Jodie - Started: July 1, 2009.

* Mod Paul M - since: July 3, 2009

* 2n2r4 - Started July 6, 2009

* Mod Mat K - Started July 7, 2009 (minutes)

* PrincesSeuss - Started July 7, 2009. (minutes)

* Libervermis - Started July 18, 2009 (minutes)

* Mod Timbo - Started July 27, 2009 (minutes)

* Plasma Ball1 - Started July 27, 2009

* Night Runite - Started Aug 8, 2009

* Dragonemesis - Started Aug 25, 2009

* Innocentwolf - Started Aug 28, 2009

* Maskyn - UK Surgery. Started Sep 8, 2009

* B Lamp - US-West Surgery. started Sep 9, 2009

* Mod Kathy - 10-16-2009

* Bonziiznob - 10-21-2009

* Mod John H - 10-28-2009

* Evil Evor - 10-30-2009

* Brummyboy - 11-03-2009

* Ms Toxicity - 11-03-2009

* Mod Max W - 11-05-2009

* Glimmergal - 11-09-2009

* TechEngineer - 11-17-2009

* Makoto D - 11-21-2009

* Valcyra - for Localised Surgery

* Banim - for Localised Surgery

* V R4ng3r V2 - 12-17-2009

Legends Used for Table of Contents:

A-Sur for Australian Surgery
US-E_Sur for US-East Surgery
US-W_Sur for US-West Surgery
UK-Sur for UK Surgery
J-min for Jagex Mod supplied minutes of their own surgery.
Foreign-Sur for Foreign language surgery minutes. woot
Louiellen

10-Jun-2009 10:58:50
Last edited on 24-Dec-2009 08:17:25 by Louiellen
Clarity Surgery Minutes: Statistical Report
Period Covered: June 10, 2009 to Dec 24, 2009 (6 months, 14 days)

(Legend: if you see 0.5, that means the surgery was co-hosted by two Jmods):

Total Surgeries Covered: 248
Total Aussie Surgeries Covered: 103.5
Total UK Surgeries Covered: 73
Total US-West Surgeries Covered: 13
Total US-East Surgeries Covered: 38
Total Funorb Surgery Covered: 1
Total Localised Surgery Covered: 3
Total J-mod Transcribed Surgery: 16.5
Total number of Man Hours (assuming each coverage is 30 minutes long): 124 hours =

5.167 days of straight transcriptions.

More info in the next JTF thread
Louiellen

10-Jun-2009 10:58:52
Last edited on 08-Nov-2009 01:25:34 by Louiellen
Table of Contents: Transcript Availability

Date-----------------Session Type---------------Post Number
06-10-09-------------A-Sur----------------------------13
06-11-09-------------A-Sur--------------------------14
06-12-09-------------A-Sur--------------------------15-20
06-12-09-------------US_E-Sur---------------------21-23
06-15-09-------------A-Sur--------------------------24-30
06-16-09-------------A-Sur--------------------------34-37
06-17-09-------------A-Sur--------------------------38-39
06-17-09-------------UK-Sur------------------------40-44
06-18-09-------------A-Sur--------------------------46-50
06-18-09-------------US_E-Sur----------------------51-52
06-19-09-------------UK-Sur-------------------------53-55
06-19-09-------------A-Sur--------------------------56-60
06-22-09-------------A-Sur--------------------------61-64
06-23-09-------------A-Sur--------------------------66-72
06-24-09-------------A-Sur--------------------------75-76
06-26-09-------------A-Sur--------------------------77-81
06-29-09-------------A-Sur--------------------------82-84
07-01-09-------------A-Sur--------------------------88-90
07-01-09-------------UK-Sur-------------------------92-93
07-02-09-------------A-Sur--------------------------96-100
07-03-09-------------A-Sur--------------------------101-105
07-03-09-------------J-Min--------------------------106
07-06-09-------------A-Sur--------------------------108-110
07-06-09-------------US_E-Sur-----------------------111
07-07-09-------------J-Min--------------------------112
07-07-09-------------UK-Sur-------------------------113
07-07-09-------------US_W-Sur-----------------------114
07-08-09-------------A-Sur--------------------------115-117
07-09-09-------------US_E-Sur-----------------------118
07-10-09-------------J-Min--------------------------120
07-14-09-------------US_E-Sur-----------------------121-123
07-14-09-------------A-Sur--------------------------124-125
Louiellen

10-Jun-2009 10:59:50
Last edited on 11-Aug-2009 12:09:11 by Louiellen
07-15-09-------------US_E-Sur--------------------------126
07-15-09-------------A-Sur--------------------------127-128
07-15-09-------------Jmin---------------------------129
07-17-09-------------A-Sur--------------------------131-134
07-18-09-------------US_E-Sur-----------------------135-136
07-20-09-------------A-Sur--------------------------137-141
07-21-09-------------US_E-Sur-----------------------142
07-21-09-------------A-Sur--------------------------143-149
07-22-09-------------A-Sur--------------------------151-154
07-23-09-------------A-Sur--------------------------155-160
07-24-09-------------A-Sur--------------------------161-165
07-27-09-------------J-min--------------------------169
07-27-09-------------UK-Sur-------------------------172-176
07-28-09-------------US_E-Sur-----------------------177
07-28-09-------------A-Sur----------------------- 178-179
07-28-09-------------UK-Sur-------------------------180-183
07-29-09-------------US_E-Sur-----------------------184-188
07-29-09-------------A-Sur--------------------------189-192
07-30-09-------------A-Sur--------------------------193-198
07-30-09-------------UK-Sur-------------------------199-202
07-31-09-------------US_E-Sur-----------------------203-206
07-31-09-------------A-Sur--------------------------207
08-03-09-------------A-Sur--------------------------208
08-04-09-------------UK-Sur-------------------------209-213
08-05-09-------------US_E-Sur-----------------------214
08-05-09-------------A-Sur--------------------------215-217
08-06-09-------------UK-Sur-------------------------218-221
08-07-09-------------UK-Sur-------------------------222
08-07-09-------------A-Sur--------------------------223-225
08-08-09-------------US_E-Sur-----------------------226
08-10-09-------------A_Sur--------------------------227-228
08-11-09-------------US_E-Sur-----------------------229-230
08-11-09-------------J-min--------------------------231
Louiellen

10-Jun-2009 11:00:23
Last edited on 02-Sep-2009 12:47:47 by Louiellen
08-12-09-------------US_W-Sur-----------------------232-233
08-12-09-------------A-Sur----------------------------234
08-13-09-------------US_E-Sur-----------------------235-236
08-13-09-------------J-min----------------------------237
08-14-09-------------US_E-Sur-----------------------238-241
08-14-09-------------A-Sur--------------------------242-246
08-17-09-------------A-Sur--------------------------247-248
08-18-09-------------J-min----------------------------249
08-18-09-------------A-Sur-----------------------------250
08-18-09-------------UK-Sur-------------------------251-253
08-19-09-------------US_E-Sur-----------------------254-255
08-19-09-------------A-Sur----------------------------256
08-20-09-------------A-Sur--------------------------257-258
08-20-09-------------UK-Sur-------------------------259-261
08-20-09-------------US_E-Sur-----------------------262-264
08-21-09-------------A-Sur----------------------------265
08-21-09-------------UK-Sur-------------------------266-269
08-22-09-------------US_E-Sur-----------------------270-273
08-24-09-------------A-Sur----------------------------274
08-25-09-------------J-min----------------------------275
08-25-09-------------US_E-Sur-----------------------276-278
08-25-09-------------UK-Sur-------------------------279-281
08-26-09-------------A-Sur--------------------------282-283
08-26-09-------------J-min-----------------------------284
08-27-09-------------J-min-----------------------------285
08-27-09-------------A-Sur--------------------------286-287
08-27-09-------------UK-Sur-------------------------288-290
08-28-09-------------J-min-----------------------------291
08-28-09-------------A-Sur--------------------------292-295
08-28-09-------------UK-Sur----------------------------296
08-29-09-------------US_E-Sur--------------------------297
08-31-09-------------UK-Sur-------------------------298-299
09-01-09-------------A-Sur-----------------------------300
Louiellen

10-Jun-2009 11:00:51
Last edited on 30-Sep-2009 13:30:13 by Louiellen
09-01-09-------------UK-Sur-------------------------301-303
09-02-09-------------J-min----------------------------304
09-02-09-------------UK-Sur-------------------------305-307
09-03-09-------------US_W-Sur-------------------------308
09-03-09-------------A-Sur----------------------------309
09-03-09-------------UK-Sur-------------------------310-311
09-04-09-------------A-Sur ---------------------------312
09-04-09-------------UK-Sur-------------------------313-315
09-07-09-------------A-Sur--------------------------316-317
09-07-09-------------UK-Sur-------------------------318-320
09-08-09-------------UK-Sur-------------------------322-325
09-08-09-------------US_W-Sur--------------------------326
09-09-09-------------UK-Sur-------------------------327-328
09-10-09-------------A-Sur----------------------------329
09-10-09-------------UK-Sur-------------------------330-331
09-11-09-------------A-Sur----------------------------333
09-15-09-------------A-Sur----------------------------334
09-15-09-------------UK-Sur-------------------------335-337
09-16-09-------------A-Sur----------------------------338
09-16-09-------------UK-Sur---------------------------339
09-17-09-------------A-Sur----------------------------340
09-17-09-------------US_W-Sur-------------------------341
09-18-09-------------A-Sur----------------------------342
09-21-09-------------A-Sur--------------------------343-347
09-21-09-------------UK-Sur-------------------------348-350
09-22-09-------------US_E-Sur-----------------------351-352
09-22-09-------------A-Sur----------------------------353
09-22-09-------------UK-Sur-------------------------354-356
09-23-09-------------A-Sur----------------------------358
09-23-09-------------UK-Sur---------------------------359
09-24-09-------------A-Sur----------------------------360
09-24-09-------------UK-Sur---------------------------361
09-28-09-------------J-min----------------------------362
09-28-09-------------A-Sur----------------------------363
Louiellen

10-Jun-2009 11:01:18
Last edited on 26-Oct-2009 15:09:37 by Louiellen
09-28-09-------------UK-Sur-------------------------364-265
09-29-09-------------UK-Sur-------------------------366-368
09-30-09-------------A-Sur----------------------------369
09-30-09-------------UK-Sur---------------------------370
10-01-09-------------US_W-Sur-------------------------371
10-02-09-------------UK-Sur-------------------------372-374
10-02-09-------------J-min----------------------------375
10-05-09-------------A-Sur----------------------------376
10-05-09-------------UK-Sur-------------------------377-382
10-06-09-------------UK-Sur-------------------------383-385
10-07-09-------------US_W-Sur-------------------------386
10-07-09-------------UK-Sur---------------------------387
10-08-09-------------A-Sur--------------------------388-389
10-08-09-------------UK-Sur---------------------------390
10-09-09-------------A-Sur----------------------------391
10-12-09-------------A-Sur----------------------------392
10-12-09-------------UK-Sur-------------------------393-395
10-13-09-------------A-Sur----------------------------396
10-13-09-------------UK-Sur---------------------------397
10-14-09-------------US_W-Sur-------------------------398
10-14-09-------------A-Sur----------------------------399
10-14-09-------------UK-Sur---------------------------400
10-15-09-------------US_W-Sur-------------------------401
10-15-09-------------A-Sur----------------------------402
10-15-09-------------J-Min----------------------------403
10-19-09-------------A-Sur----------------------------404
10-19-09-------------UK-Sur-------------------------405-407
10-20-09-------------A-Sur----------------------------408
10-20-09-------------UK-Sur-------------------------409-411
10-21-09-------------US_E-Sur-----------------------412-413
10-21-09-------------A-Sur----------------------------414
10-21-09-------------US_E-Sur-------------------------416
10-22-09-------------A-Sur----------------------------417
10-23-09-------------A-Sur----------------------------418
Louiellen

10-Jun-2009 11:01:35
Last edited on 20-Nov-2009 12:21:08 by Louiellen
10-23-09-------------US_E-Sur-------------------------419
10-26-09-------------A-Sur----------------------------420
10-26-09-------------UK-Sur-------------------------421-422
10-27-09-------------UK-Sur-------------------------423-424
10-28-09-------------J-min----------------------------425
10-29-09-------------A-Sur----------------------------426
10-30-09-------------A-Sur--------------------------427-428
10-31-09-------------US_E-Sur-------------------------429
11-02-09-------------UK-Sur-------------------------430-433
11-03-09-------------US_W-Sur-------------------------435
11-03-09-------------A-Sur--------------------------436-437
11-03-09-------------UK-Sur---------------------------438
11-04-09-------------UK-Sur-------------------------443-445
11-05-09-------------US_E-Sur-------------------------446
11-05-09-------------UK-Sur---------------------------448
11-05-09-------------Foreign-Sur----------------------449
11-06-09-------------A-Sur--------------------------450-451
11-09-09-------------UK-Sur-------------------------452-453
11-09-09-------------US_E-Sur-------------------------454
11-10-09-------------A-Sur----------------------------455
11-10-09-------------UK-Sur---------------------------458
11-11-09-------------A-Sur----------------------------459
11-11-09-------------UK-Sur-------------------------460-461
11-12-09-------------A-Sur--------------------------462-463
11-13-09-------------US_E-Sur-----------------------464-465
11-13-09-------------A-Sur--------------------------466-268
11-16-09-------------A-Sur----------------------------469
11-16-09-------------UK-Sur---------------------------470
11-17-09-------------UK-Sur-------------------------471-473
11-18-09-------------US_E-Sur-----------------------475-477
11-18-09-------------US_W-Sur-----------------------478-479
11-20-09-------------A-Sur----------------------------480
Louiellen

10-Jun-2009 11:02:07
Last edited on 16-Dec-2009 12:16:03 by Louiellen
11-20-09-------------US_E-Sur-----------------------492-493
11-20-09-------------A-Sur----------------------------494
11-23-09-------------UK-Sur-------------------------496-497
11-24-09-------------UK-Sur---------------------------498
11-24-09-------------A-Sur----------------------------499
11-25-09-------------A-Sur----------------------------500
11-25-09-------------A-Sur--------------------------501-502
11-26-09-------------US_E-Sur-------------------------503
11-26-09-------------US_W-Sur-----------------------505-506
11-26-09-------------A-Sur--------------------------507-508
11-26-09-------------Foreign-Sur----------------------509
11-26-09-------------UK-Sur---------------------------510
11-27-09-------------US_E-Sur-------------------------511
11-27-09-------------A-Sur----------------------------512
11-28-09-------------US_E-Sur-----------------------513-514
11-30-09-------------A-Sur----------------------------515
11-30-09-------------UK-Sur-------------------------516-517
12-01-09-------------A-Sur--------------------------518-520
12-03-09-------------A-Sur----------------------------521
12-04-09-------------US_E-Sur-----------------------522-523
12-07-09-------------UK-Sur-------------------------524-525
12-08-09-------------A-Sur--------------------------526-527
12-08-09-------------UK-Sur-------------------------528-529
12-09-09-------------A-Sur--------------------------530-531
12-09-09-------------UK-Sur-------------------------532-533
12-10-09-------------A-Sur--------------------------534-535
12-11-09-------------A-Sur----------------------------536
12-12-09-------------US_E-Sur-----------------------537-538
12-14-09-------------UK-Sur---------------------------539
12-15-09-------------A-Sur----------------------------540
12-15-09-------------UK-Sur---------------------------541
12-16-09-------------US_W-Sur-------------------------542
12-16-09-------------A-Sur----------------------------543
continue to next page.

Louiellen

11-Jun-2009 10:34:05
Last edited on 08-Nov-2009 01:24:09 by Louiellen
reserve for table of contents.
Louiellen

11-Jun-2009 10:35:04
Last edited on 08-Nov-2009 01:23:50 by Louiellen
reserve for table of contents.
Louiellen

11-Jun-2009 10:36:00
Last edited on 08-Nov-2009 01:23:06 by Louiellen
10th of June 2009: Australian Surgery: hosted by Mod Hohbein: (Credit goes to King_Runite1 for converting the raw transcript for this thread into summarised minutes).

Q: Perhaps minutes should be done by the room itself
A: Good idea possibly not feasible

Q: Can someone have another look at 'Discouraging' n Procedures - some of our ideas which would have an impact on cybering and Crow brushed them off
A: Ok.

Q: Do we have to explain offensive names - 'iwannafk'
A: No - we're human sometimes we miss stuff

Q: Basically two issues atm - merch clans and cybering. Both the spam and the clans themselves. They're abusing the system
A: On my choob I never saw the spam as an issue - the GE is covered in spam anyway. Merch clans or not it'll still be hard to advertise

Q: When I muted every bot you could make sense - they run at a frantic pace
A: Not actionable but interesting observation

Q: On cyber, try going into a world and muting a body part name, then see how long before they log.
A: Yeh I agree. If they log out because they're muted that's a good thing. Obviously we dont want everyone muting players they thought might be rulebreaking.

Q: How long till tiering.
A: Not sure - Paul's been away for 2 weeks - will check up on it.

Q: What about a CC - use as a tiering tool?
Why keep positing sign-ups - Comm Unity failed, needs to go back to drawingboard.
A: Made a good go of it, but true could have worked better. And the problem ruined the whole point.

Q: A cc has a problem with 20 similar accounts doing minor offensive language and use videos (breaks rule 9) to encourage people to spam it.
A: Ok I'll investigate that and try take down the video.

Q: Why is a fansite endorsed that has 3rd party software. Endorsing site endorses software? What about riots?
A: We've not posted zybez due to keylogger risk. We aren't responsible for any content on a listed site. SwiftKit follows the guidelines - not a huge advantage, just makes stuff slightly easier.
Louiellen

11-Jun-2009 10:36:25
Last edited on 08-Nov-2009 01:22:08 by Louiellen
11th of June 2009 Australian Surgery: Hosted by Mod Hohbein:

Pmod: Is it possible to return the previous behavior of the report abuse system?? That we can report even if we are still skilling or in combat?
Jmod: Oh right, didn't know that. Not sure if it's intentional or not - I'll try to find out. Simple solution, don't sit while you're reporting peeps I don't think people would realise anyway tbh.

Pmod: Are managing the pmod team, just a "side line" for curators now?
Jmod: Some curators spend less time than others managing the pmod/fmod team now, yep. I spend a lot of time on fansite support stuff now for example. But we now have dedicated fmod/pmod curators (fran being the pmod one). Our intention hasn't been to lessen the amount of support pmods/fmods in any way. But I know some people have mentioned less of a jmod presence in the forums and so on. That's something we've raised to the team and hopefully has been changing over the past few days.

Pmod: I have been asked why we now have this email registration? If jagex wants my electronic mail, they can dig my pmod registration records. I won't resubmit my email address to them again for this new registration during login.

Pmod: is jagex flexing it's muscles recently against fansites that criticise jagex?? one of the well known anti-jagex fansite got shotdown recently. That fansite being used for black propaganda against rs pmods and jmods in general.
Jmod: I can't comment on anything like that i'm afraid

Pmod: Has paul started working harder on the tiering issue?
Jmod: I spoke to him about it yesterday. it's something we are working on but it's not a major focus right now.
Louiellen

12-Jun-2009 10:52:47
12th of June 2009 Australian Surgery: Hosted by Mod Hohbein

* How are the fansite admins mod hohbein??

% Good thanks

* What are your techniques for them to submit to your will?

* I'm guessing mind control, like some kind of benevolent pupetter.

% hehe, Aye

* I'm interested on how you able to persuade them it will be helpful for pmods to learn some tips on inspiring other ppl to work for a common goal.

% Oh right, well i don't do that much persuading. It's all about working together with fansites.

* I'm forwarding something to you regarding one of the procedure threads that is really a hot topic today: 'smd'.

% right , it's in the procedures atm?

* What's the ruling for that: "suck my *insert male body organ here*?

% Ah yes, i see it It's an abbreviation so it's not reportable. and while i know what it stands for, in my experience it's not often used as a 'proposition' - it's more of an insult so it's not that much of an issue. Course, if someone were to spell it out word for word, then a report would be fine
Louiellen

12-Jun-2009 10:53:11
* Do you guys not really care much for the 'polite' anymore? Because it's a cesspool out there, it really is.

% polite is great, but we can't expect players of an online game to be absolutely 1000% polite to one another at all times.

* I would hope for at least 5% of the time, but that's just wishful thinking.

* Oh when the're having an intense battle with kbd, i can sorta understand them saying 'hey let's ****" Anyway, the place *looks* like a pub full of bikers.

% Ah, like i say - if players want to be polite then that's cool. But it's not really something we could every enforce.

* So your saying decent ppl should just give up?

% Not at all, decent people can continue to be decent. and where necessary report players who go too far. but it's important to remember that this is an online game, people play it to relax and have a lough and while yea. it's absolutely important to make sure people don't go 'too far'. I think some freedom is necessity, i mean - i've played a *lot* of online games in my time and rs is no different in terms of being 'polite'.

* Ok wild suggestion. laught at it but here it goes. all playerss that are non mods that didn't broke the rules for the last 6 months at least should be given an angel halo icon beside their names. if they broke a rule, those will be taken away. and may regain it again for not breaking a rule for the next 6 months.

% Hehe - that's an interesting suggestion
Louiellen

12-Jun-2009 10:53:30
* that way, there's a posititve reinforcement.

* i can see the 'bad boy' club in varrock doing some hecklin.

* It is and might result in a drop in rulebreaking.

* People will be 'forced' to follow the rules, for the halo icon alone.

* but it'd be inspiring

* and if they see ppl with no halo, those ppl that have no halo will be ashamed for themselves and think twice.

% might it encourage those without the halo to harass those with, it'd be something like a pmod crown. except involuntary.

* 'hey i should straightedn up, to get that halo'.

* any reactions?? laugh if you want

* But i believe if punishment won't work. there's a need for trying positive reinforcements.

% Aye - you might get some ppl aspiring to it, but i also think there would be a lot of jelousy.

* the only problem i think is that to get rid of it. you have to break a rule.

% which will result to a lot of harassment.

* you know what wuold make it work??

* Increase their mx hits by 1 as well. that'll straighten them up.

* well, ppl with halo will be treated like a second class citizen, they broke rules they deserve to be treated like that anyway.

* you can turn off chat from anyone without halo.

* halo is positive reinforcement.

% i dunno about that. just because a player has broken a rule previously, it doesn't meant to say they're bad person or should be treated differently to anyone else. some rule breakers are persistent and go out of their way to make other's life a pain. yea. but some players are genuinelly sorry for rule breaks. I like a debate, it's alright.
Louiellen

12-Jun-2009 10:53:51
* well for the last argument mod hohbein, try to discuss that with the rest of the cm team. about the halo.

% yea will do that , feel free to make a suggestion thread to. MIght be worth getting some ideas from other pmods too?

* I'll post it at the lounge for more traffic. pmod suggestions forum is like a ghost town really. Here's my tip, for more traffic to your pmod-related thread. use procedures and lounge only, there rest are ghost towns.

* No, there'd have to be dead people there for it to be one

* So the lounge is a good idea.

* Another issue: runescape clan chat. the officers of that clan, literally kick all pmods on sight. we went back to the original issue, after runescape got unbanned.

* That account is being shared.

* Do they keep a list/memory or is it when you speak.

* when you read 'discouraged thread, that is the kind of name that i'm referring to.

* to be brutally hones, that 'discourage' thread, the author got more discouraged.

* that's true, and very very sad. he spends a lot of time in lumby.

% ah. well to be honest, the issue raised wasn't that's easily solved. with a thread it's worth discussing certainly.

* i feel verry sorry for mod crow, really. why did you left him, a newbie curator to take all the arguments??
Louiellen

12-Jun-2009 10:54:09
% i read through, he was fine. what he was saying was quite right, there waasn't any need for other jmods.

* he waas a valiant dart board. tiering should be grouping, not raising to higher levels. we should have specialist groups, recognising the skills sets none of this 'oh i'm so much better than you cuz i'm a mentor'.

* unfortunately, some will still think it's all about what they aren't able to do and what someone else is able to do.

* that might happen - but if you want to hunt bots god do it. and then join the group. easy as that. should not be tiering to the exclusion of someone else. most of what we do is because we want to do it.

% i agree.

* yea we raised it before, and told paul m about it over a year ago. actually (former pmod) and i had a meet with paul about it.

% i agree with her, that tiering should involve anybody being higher than anybody else, should just be a way to group mods. depending on what they're interested in doing.

* oh so perhaps instead of elements, we could have tier groups?

* If you want to do it you're in.

% somthing like that maybe, i think that's the best way to go about it though i don't like the idea, some pmods feel like others are more trusted than they .
are

* the better name is specialist teams. tiering just make you think lvls.

% ok guys, and gals. are there any final questions before i go.
Louiellen

12-Jun-2009 10:54:26
Last edited on 12-Jun-2009 10:54:53 by Louiellen
* HOw can we demonstrate that merch clans are breaking rules?

% we recently reviewed the merch clan situation. and found that it wasn't doing the economy or game a great deal of harm, and therefore isn't something ppl should be too concerned about.

* but what about people that lose more than an invy full of stuff?

% they are entirely voluntary and players don't have to get involved. the ge was designed to work like this to a certain extent. the important thing to know, is that we are keeping an eye on the merch clan situation and price manipulation. if we ever feel it becomes a real problem then we'll do something ok guys. thanks for coming.

Please use Quick find code: 8-9-396-58949571 The 'Clarity' Campaign: for comments and suggestions.

King Runite1

13-Jun-2009 01:11:38
Last edited on 18-Jun-2009 17:17:18 by King Runite1
========12th of June 2009 USE Surgery========
Hosted by Mod Fran:

* About 2 previous questions from surgeries, that J Mods said they'd get back to me on... Could you check those?
% K What were the concerns?
* The second one was about...actually forget the order; one was about double logging; concerning mods and rs and funorb
% Aah yes. A hot topic at the moment ((Scribe: Fran is lighting fires atm)Well multi logging is totally against our rules. We do monitor it.
* The full details are that: If I were to make a lending thingy, and ask for 10K for my Green H'Ween Mask for 24 hours, could one account pay for the mask and then have another account, recieve the loan? Or does that count as account interaction?
% Oo so tricky. That would count as interaction. But would be quite difficult to proove. It's also quite risky with regards to it's similar to a trust trade.
* And the other one, I believe there was something about being allowed, to log onto both RS and FunOrb at the same time, but the player is risking item/rating at there expense. So should mods be allowed, or is that bad rolemodelling, etc? Or is the rule redone and you must choose RS or FunOrb.
% It's not something that we'd recommmend, mainly due to the fact that not paying suitable attention on either can lead to losses. It's not strictly against the rules because they are two different sites.
* Since many people go on the forums and do other activities, while playing on rs/funorb is it comparable to this situation?
% Not really as you're not going to loose something on the forums. So you would still only have one area of concentration, if you see what I mean.

% Players can do this, but they take responsibility for their own risk.
King Runite1

13-Jun-2009 01:25:27
% [PMod], what was your question
* Well, since we can't pay for items with another account. Can you pay for your friend as a presse? So like I could pay for a gs loan, but my friend gets it.
% Sure you can, but it's best to give them the money over time to allow them to hire it
* *raises hand*
% What was your question?
* A valued member of the P-Mod team was banned for macroing and then un-banned. I was always told that the system was 100% . It makes me doubt whether I should be so....vicious with regards potientials incase the system mistakes players for rulebreakers... Obviously you can't respond with respect to the account.
% I would like to assure you that the mistake was not due to the new system
* Does that imply it's always made mistakes? - makes a lack of appeal somewhat bad
% It is more to do with a mishap with dire circumstances. Exactly (this last comment refers to the point on a lack of appeal being a bad thing)
* Hmm ok.
% It's something that we at Cm take very seriously. I can't go into detail about exact accounts, but that's pretty much what happened.
* Thanks for the diligence Fran.
% Were there any other questions this evening?
* *raises hand*
% Let's have them
* Since it's against the rules to purposely forfeit etc, to raise rating, it's also against the rules to forfeit etc, to allow someone easy runes, on Armies of Gielenior, correct?
% It's something that is not so much against our rules. But it is certainly not in the spirit of the game. It's unfair to fix your rating.. And we wouldn't allow players to organise this on the forums.
% Were there any other questions
* Whose the special guest on Sun?
* What does Paul M when "you may not know it, but you may know my gf"
% Lol. Where did he say that?
* The news (his interview)
% Lol. Kk I'll have to get a chance to read that... I was saving it for hometime. I think pink is my only clue
* The Pink Skirts are involved?!?
King Runite1

13-Jun-2009 01:36:43
Last edited on 13-Jun-2009 01:38:06 by King Runite1
* Whats the legality of using a recording device/software to record, the music on RuneScape or FunOrb?
* Paul's gf is Hulme? (Scribe: In reference to 'pink' clue)
% It's fine as long as you credit Jagex and as they say.. It's not slander
* Circumstances are, I want to play them on piano
% Ah well that would be cool!
* *raises hand*
% [P Mod] Your question?
* Alright I know I said this earlier, just verifying. As long as no confidential info is revealed through a video, we can make them. Because something like the event today would be awesome
% You can do that for sure.
* And give credit to Jagex?
% But not of the Mod Forum content.
* Gotcha
% Perfect. One more fire and I shall leave you for the weekend.

There was a long discussion about the clan chat bug here. Rather than 15 lines of dialogue, a summary. Basically due to a problem with the friendserver (that also manages clan chats) some players could appear multiple times. Even if the player is kicked, there copies stay and can't be kicked. The player is free to change worlds and rejoin. According to rumour, at one point someone had upto 10 copies of themselves in a single clan chat. The associated forum QFC (outside P Mod forums) is: 120-121-13-58966244

% Have a great weekend *hugs*

Thanks to Fran and the other attendees. I've done my best to disguise Mod's identities, rather than check the list which would get annoying.
Louiellen

15-Jun-2009 11:01:19
Last edited on 15-Jun-2009 11:30:05 by Louiellen
15th of June 2009 Australian Surgery: Hosted by Mod Hohbein:

* who decides for the rules of runescape? is it the cm leader mod paul M?

% No

* Or someone else at jagex??

% it's a joint effort really. well the rules themselves rarely change - as in, offensive language. or against rules etc.

* the whole cm team involved, or with other departments?

% however, the way we interpret those rules and how we action reports against them is separate and may change.

* who decides for changes of the rules?

* Lord *said his name* (lol)

% well give me an example. what kind of change?

* who decided that it was time to mute for soliciting?

% removing a rule entirely? adding a new one? or tweaking an existing one?

* Look mod hohbein, i'm asking these kinds of questions only for one reason. if you ppl have a superior. we wanna escalate the smd issue to them. and let them decide.

% smd issue. Thought i covered this in a forum post?

* well you've answered my question with that hohbein.

* It's in my impression you guys are just the implementors of the rules and not the ones that decide for it. So in order to bring this topic to end, without any hard feelings on your part. it's better to escalate it to someone that can ultimately decide.

% not really, we don't necessarily make the rules, but we suggest tweaks/changes to them when we feel it's necessary. we have input in that way.
Louiellen

15-Jun-2009 11:02:36
* So who is "them"?

% well it'd probably be a number of teams quality and training, operations. it's not just a single person that decides. again, it's a joint effort.

* Are you playing *first one to move is a rotten egg?*

% Okay, just spoke to my manager head of community management.

* Paul M, yes...

% he's in agreement that "smd" on its own isn't something we'd consider particularly obscene and wouldn't therefor filter. not paul m, mod kelvin. Of course, as with any other abbreviated language, if it's being used amongst loads of other offensive language, then yea. go ahead report/mute accordingly. but if were to censor smd, we'd have to censor every other abbreviation. which isn't possible.

* Not really, smd is a sexual directive.
* *additions*
% But it's rarely, if every used like that.

* that puts it in a whole different arena.

% it's an insult.

* why would you have to censor every other 'offensive acronym'? other other don't refer to the act of sucking a body part? it's obscene to me, then again it's subjective.

% that's fair enough and yea. it is subjective

* It's a do one, do it all sort of thing? i don't understand.

% it is subjetive. if we were to censor smd, people would ask why we haven't censored others. wtf, stfu, omfg.etc.

* based on context, yues but tel me is it suitable in any context really?

* did you censor fu?? i guess not.

% we don't filter any abbreviated language. because it's not really a problem think of it this way. if you say smd is somebody that doesn't know what it means then there's no harm done. if you say it to somebody that does know what it means, it surely the'd be adult enough to shrug it off??
Louiellen

15-Jun-2009 11:03:02
* someone suggested that you filtered that one.

* fu is censored before.

* i saw someone direct it at another person earlier today.

* i report those without, so it can be referred to the filter team.

% i don't want to take up the whole surgery with this one. rightly *another pmod* had a question. go for it.

* ty, i wonder if you could ease my mind concerning.. macro detection system? i'm very concerned about that on the main site you say it won't be any chance to appeal, etc. how secure is that system?

% the reasone we said that is because the way we detect players using macro software is incredibly accurate. to the extent that we just wouldn't perm ban somebody who's completely innocent. it's not like an offensive language report where context must be taken into consideration, either somebody is using a macro software, or they aren't if there's doubt then they aren't macroing. don't worry basically.

* what if someone is hacked, and the hacker attempts to use a macro, with the intent to getting the innocent user's account banned? context considered then, no? IP address, etc??

% well, when it comes to recovering the account, this should be raised.
Louiellen

15-Jun-2009 11:03:23
* but there's no appeal option as the post stated.

% but you should still be able to recover the account no?

* so your saying the person would be revoked of that offense when their account would be recovered?

% aye if the hijacker commited offense.

* how about the fella who sat on prime tv, and boasted about how he bought an account for 1k lol. then whined on the forum about getting hacked? i don't remember his name atm.

% i saw that (thread) he got hijacked, i think. that was interesting hehe. anyway, cool thanks for that sunli.

* 1. where are the curators? we hardly see you anymore. could mechscape be keeping you busy?

% we're all here we're all really busy working on projects. but we are all still doing our best to spend with the pmod/fmod teams. and hey, you still see me every omring so it can't be that bad. in fact it must be pretty awesome.

* can the graphics guys please close our legs when we sit??

* i agree i felt quite innapropriate yesterday regarding that lol

* i'll leafe the fact that male character can wear skirts out of this.

* i usually wear long things anyway, that's just me. but i spent the weekend in lumby watching people going "i can see right you your skirt" etc.

% i believe that's known jana, i cna't say whether it will be changed. but it's been flagged so thanks for letting us know

* i suspect hohbein of choking on his morning coffee atm.

% but it's been flagged so thanks for letting us know

* perhaps they will make us kneel...lol

* it's a little too exciting for the younger hormones in the game. are you surprised jana?? it's is lumby after all.

* any news on chat spammers

% i din't have a great deal of time towads the end of last week. but should have some today.
Louiellen

15-Jun-2009 11:03:45
Last edited on 18-Jun-2009 17:28:07 by Louiellen
* question when does mat do surgeries?

% he is currently working on a project.

* what if need to pass on a congrats to him for something?
* too busy in his little indiana jones outfit whipping goblins.
% who was that, lol.

% which means he's not spending too much time on cm related stuff when he ge't sback i'm sure he'll be hitting surgeries.

% well i'm going to have to dash pretty sharpish after surgery. is it something he can contact us about using an official route? (ie, head to the 'how to contact us' stick in the contact us forum)

* i dunno, i'll try and find out and maybe direct them there.

% yea cool. cheers mate. oki doki.

* well, yesterday, i saw something rather confusing and wanted your opinion. while trying to find penguines, i stopped to rest and a strange plants started to grow. and right the someone logged on near me, i assumed it was mine. he picked it laughed then antther one grew then third. after the 3rd he logged.

%how odd what was his name? if yo got it and when you say he laughed, what kind of laugh, was it like hehehe. or mwahahaha?? Ok i'll check that out. lol. I'd be interested to check that out so thanks for letting me know

(Note: This is 'clarified' by Sleepymat at: Quick find code: 8-9-396-58949571 page 7, post#5)
Louiellen

15-Jun-2009 11:04:00
* i feel silly bringing this up again. is it going to be fixed, the link i mean or is that the way it's supposed to be. someone asked me about it. he was confused and was way into much. thinking he'd broken some law communicating through rs.

% which link is this.

* discuss% i raiseing advocating illegal activity.
% thanks for reminding me. seems odd.

* when is the report list going to reflect new rules

% in what way. i haven't seen it for sometime. can't remember what it looks like off the top of my head.

* almost everything is 'offensive language'.

% hmm, i see.

* but most of the time i click on 'soliciticatoring' and btw. my thanks to whoever put 'no don't ignore' under that i can usually double -click past there now.

% i'll see if i can find out about the pmod centre, thanks for raising that..

* when it works it's still flaky. it's still useful.
Louiellen

15-Jun-2009 11:04:32
Please use Quick find code: 8-9-396-58949571 The 'Clarity' Campaign: for comments and suggestions.

Rmbnet

15-Jun-2009 20:07:35
FYI I just asked for a sticky on this Would save the bumps

--Rob
Mod Fran
Jagex Mod

15-Jun-2009 21:49:53
Stickied for reference.

Happy Modding!
~Mod Fran~
King Runite1

16-Jun-2009 00:11:27
Last edited on 18-Jun-2009 17:18:06 by King Runite1
========16th of June 2009 USE Surgery========
Cancelled
Reason: Coverage Issues

~KR1

Louiellen

16-Jun-2009 11:04:34
16th of June 2009 Australian Surgery: Hosted by Mod John H:

May I start the question? Not, really just a rehashed comment.

% By all means

* Ok *pmodname* knows this. but for the benefit of all in attendance here. look at mod john's outfit, default outfit. Those are the typical outfit of a lumby solicitor.

* Revealing shoulder and midriff.

* Lol

* Oh that part

* rofl

* *another pmod* used to wear that type of get-up and agreed...lol. The tip i wanna share to you guys is, just observe ppl. that looks for bf, they often have an outift similar to mod john's

* So he's a solicitor??

* report him

* That's the kind of outfit that makes guys... excitable.

* not if it's pixels
* oh dear

* *nameof pmod* puts forward a valid point, don't get so defensive
* I was making a valid point too

% shall we do *pmod* addition first, then move to the question *another pmod*

* the way mod jon is sitting, is quite a well liked position by a lot of these solicitors as well. i've found they tend to do it on their own in the open.

* why are all jmods lvl 126, if the can be lvl 3?

% it's just easier to put everything to 99 and forget about it. if we put everything to 1 in order to be lvl 3. then we could get killed by the environment without noticing if we were in game for an event or something. It's alright, it's a valid enough question.

* is there anyway that reporting an offensive name could not require the person to have spoken? I'm pretty sure it does at the moment.

* Yes it does

* oh, heavens. that bothers me a bunch.

% it does, yea. spoken out loud as well, pm doesn't count. um, not sure if that is likely to get changed really. i'm sure it's been suggested and it's a good idea but it is an engine change and that's done in a whole nother office so i don't really know if it would be considered a priority.
Louiellen

16-Jun-2009 11:05:03
* How long have you been conducting surgeries? I've not seen you before. I remember zach, conor and mat k. i know conor left.
% On and off for a few months now, i don't do very many though. the pmod and fmod curator teams got amalgamated so we have a bit more crossover between our jmobs now. ibut i'm still mainly a forums guy. mat's here but he's working on other projects at the momeent.

* amalgameted, i'm guessing that means putting together.

% aye, intertwingled.

* I learn something everyday.

% amalgamated is a real world, i mean, but intertwingled probably now.

* Be honest * bribes with a basket of cookies* pmods are cuter and more adorable than fmods?

% No comment, etc.

* showbiz-like answer mod jon lol

* Why are jmods that are members of cm team are more visible at jagex lite forum? you guys more often post there than the pmod forum itself.

% tbh, i don't go into jagex lite forum very often, i spend most of my forum time doing other stuff. so i don 't really have an answer for that one, i haven't seen a break down of where everyone posts or anything like that.

* what is jagex lite?

% jagex lite forum is for random chat and questions with jmods.

* so the pmod room for non mods?

% pretty much. and *she* asked why the community management team are posting more in there than anywhere else or seem to be. the idea is to be friendly, and talk to the players, and stuff. in a separate forum so that it doesn't keep overrunning the game-related forums. these threads used to be in the general forum and you couldn't talk about the game in there for threads offering jmod cookies.

* sorry, evil evor has had a hand up for ages

* regarding mbb extermination thread. and the clutter of names it's been receiving, will mod ddata be receiving any additional help from the team?

% you would need to ask fran i'm afraid, sorry. i'm not involved so i don't really know, she's not in right now.
Louiellen

16-Jun-2009 11:05:23
* where is mod pud?? is he still at jagex towers?

% No Pud has moved on to pasteurs new and is having a grand time as far as I know. Honest answer? staff are discouraged from making 'goodbyes'.

* yes, they take all the old jmods to the glue factory.

* some of us are older than the jmods, both ingame and in real.
% *shrugs* i dunno, it's not a written policy or anything. just something i've heard in relation to a few people leaving recently.

% So you know hohbein asked mod kelvin, the head of community management. about smd *in real time* we got the answer??

* yes i do, but the thread's still running last i saw.

% well it's not being changed.

* Why is adolf hitler's surname consored??

% the fuhrer's name is censored because people were using it. the same way you can't use the short form of national socialist because people were chicking it around as insult. especially given that we have many german players now.

* some racists write i88 over things, seen it ingame a few times.

* similar to how if any name that has 69 in it has any slight reference to something explicit.

% ok fair enough, probably not enough without lots of context though. since 88 is a common enough number as it is.

* i don't go to lumby to make one report, i make hundreds.

5 yea but most of them are just ordinary offensive language, that was an instant perm ban. so it sticks out.

% just one, i thought. we give the offece for one.

* i give benefit of the doubt, because sometimes they might be.. talking about it casually, not advertising. for me, advertising is repeating, or asking for a signal.

% well you, you can exercise your own judgement. you don't have to mute people. but if they are actually soliciting then even just once is enough for us in a report.
Louiellen

16-Jun-2009 11:05:42
* i don't get a kick out of muting mislead players

% soliciting then even just once is enough for us in a report.

* see i'm lenient and still manages to mute 50% of population

% context is important obviously, i mean if two players are talking at a fishing spot or something. and one of them mentions that he's looking for a new girlfriend in rl, then it's not really soliciting. even if he says 'i need a girlfriend' you know.

* what's is the status of the solicitation house parties at this point?

% status?

* i will respond with 'dating + adaption = mute, leave others'.

% what "others" are there? i think i've only seen dating party and adaption party. ok, they must be less common then, not seen those.

* we were told not to report, there's plenty of them though.

% oh right, ok. yea you might be right but i guess it's too vague.
Louiellen

17-Jun-2009 10:39:26
17th of June 2009: Australian Surgery: Hosted by Mod Hohbein:

* Any news on that strange plant thing i asked about?

% i had a look but couldn't find anything untoward. Most strange. I'll let you know if i hear more.

* Well i've seen a lot of people say this word. it's not censored thou: person 1: what are you doing?. I can't type it, i'm disgusted. Person 2: applying with an f. Everyone in public lol.

% ah ok.

* that's reportable right?

% yea - think this is a fairly new 'meem'. well, i think it'd depend on the context, just saying it like that, then probably not. if it's being included in more descriptive/explicit conversation. then yea, at the moment it is, like i say, quite new as far as i know. and not a lot of people actually know what it means. and if it's not being used amongst other dodgy language. then those who read it and know what it means will as you've said, laugh. those who don't know what it means won't know.

* btw. you think you can help my friend. he's maxed out but can't access the max out forum.

% oh right what's the name? I'll check that out. cheers.

* yay

* Btw, i would like to send kudos to the graphics team mod hohbein. they tweaked the female sitting style.

% Awesome, so i see

* only one version or more?

* sometimes it's really beyond belief why some high hormoned boys ingame get horney with female sitting style.

% indeed.

* "i can see up ur skirt".

* i don't understand the appeal of pixels.

* Jagex should start a weekly podcast I wanna see hohbein sing in 1337.

% turning my chat on scres me

* do it. do it now.

% never. instant 'zomg mod ' messages. nothing yet.
Louiellen

17-Jun-2009 10:40:14
* (saying a tip) Q: Is it true that mods have a room only they can go to. A: i'm not at liberty to discuss that or the limos or groupies.

* i dunno if mod mat k mentioned this to cm team. but there's a thread at jagex lite forum, complaining pmods getting the 'alleged unfair advantage' of beta testing kickabout beta.

% oh yes, i saw that mat answered it didn't he?

* So any plans to finally say something about it?? he just mentioned he will forward the issue to funorb jmods. or somethinglike that. not really a definite answer. that thread is an 'anti-pmod' thrad. it's irritating me.

% hmmm. ok, i'll check it out. i thought mat hand kind of said all we could say. but i'll see whether there's anything more and yea. if it's turning into an anti-mod thread. then it may need locking. thanks.

* How dictatorial runescape is. yo shutdown threads against mods.

% it's against the rules to rant about any group of players. it's important to let people have their say. but when it runs into 'zomg mods suck one muted me the all suck'. threads i think something has to be done.

* my pal made an account burn jageexx. not anything to bother with.

% hehe, i wouldn't worry too much ferrari. but he might might get banned. so i wouldn't advise him spending much time levelling that up
King Runite1

17-Jun-2009 20:35:21
Last edited on 17-Jun-2009 21:19:05 by King Runite1
17th of June 2009 UK Surgery Transcript: Hosted by Mod French (Assisted by Mod Timbo)

Legend:

*, *2 Denotes a Pmod is asking a question, or making a commentary.
% Donotes the Jmod is answering a question, or making commentary

* Someone admitted they had swapped chars several years ago and I reported (without mute), today they're muted... I thought admitting for offenses years ago was a slap on the wrists?
% It could be they were muted for a different offence
* They said the evidence was our convo
% I meant a completely different offence
* Well thats the only offense I saw rs related, rest was fansite related...
% Hmm...

* Wondering if context got misunderstood of fansite rule vs rs rule

% I'm not overly sure on that...

* Feel bad cause what I intended to report for didn't expect a mute

% I wouldn't worry Mystress, I don't think our attitude to old offences has changed... Sorry our attitude to admitting to old offences. If you think there's an error, you can send us a message about it.

* Well I dunno what they got action for All I know is they say it's a short mute

% It's unlikely a mute was issued for that.

* *comment*
% Yes
* Would it be useful/possible to put the name of the Mod who actioned a report on the reports list?
% I don't think that would work very well.

% Question [Mod Name]?
* I've some questions about the offence system as it is now.
% Go on
* Is it possible you guys are letting off players who might otherwise get a small infraction
% No
* Or what happens when a player is given a very small infraction?
% But I can't go into detail on actions we are taking
* Are they still getting a message about it?
% When they get an offence, they get a message and will be able to see evidence
* Because lately it seems I've had more players who are exulting that they were wrongly muted by a mod cause the mute was lifted in a short period.
% If we review the report and take no action the mute will be lifted
*2 That's how my bully stalking all started

King Runite1

17-Jun-2009 20:48:43
* And of course since we aren't all getting any feedback, it's just a frustrating situation. We have no way of knowing if our mute was considered wrong or the player is lying or something else is going on. It's very frustrating.
% If there's a serious problem with your reporting, we'll let you know
* I'd rather have the feedback personally
* And there's no way for us to go back and review what we muted that person for, to see if maybe we think it was wrong, later, too.
*3 When did individual report feedback stop (I figured I was 100%)
* No, they aren't doing that any more
*3
*4
*5 I assumed I was 100 too...
* Almost makes me feel like I shouldn't even report any more, since I have no way of knowing if it's me.
*3 No point looking at reports list then... :|
*6 Don't forget foul names get unmuted while waiting on nasty Name team >.<
% Guys, please
*7 We can only report/mute as per our judgement, it's for Jagex to decide if it's right or not, or pass punishment.
* I'm just talking regular reports, not going into anything controversial. I just want to know if I'm making mistakes. Or if the player is lying or what.
% If you are making mistakes, we'll let you know. Just the Facts has some tips as well. We only want you to report and mute the serious threats to the community. As long as you follow the Oracle and use your judgement you'll be right.
*8 The oracle's kinda confusing...
*7 Use your best judgment, you can't go far wrong
% Mod Fran is working on that [the Oracle]
*8 =)
% Remember, you were all recruited because you demonstrated good judgment and adaptability

* I was told there is a this on the forum trashing me. What can be done?
% A what, sorry?
%2 You know what the thread title is and I'll have a look?
* Someone posted something
% Ah right
* Someone telling people me & my sis are mods. This person is one we report a lot. She moves from one account to another.
% Have you tried posting on 'I need a Mod'?
King Runite1

17-Jun-2009 21:05:22
* No, I will try that ty
*2 Have you seen the posts yourself
* Yes
% That will help us investigate. Harassment is only something we can deal with when we have evidence. A bit like reporting really.
(( Later but here for clarity ))
%2 Hey, the forum thread has been taken down. We'll keep an eye out to see if he posts again :>
* Ty

* The news said 28K nasty names being reviewed. Is that from 1 week or from a few weeks together?
% It was several week's worth of names...
* So name team meets occasionally to sift through the list?
% The name team works round the clock to take out names. There are grandfathered names, which you already know about, which will be reviewed further. Mod MMG said in the Q&A about the plans to deal with this situation in the long term. But we're also looking at other options for Pmods. So any constructive suggestions should be sent to us.
* So the 28k names are mostly grandfathered or mix of grandfathered and weekly Lum submissions?
% I'm afraid I can't go into details with you. But these names were not instantly bannable, otherwise they would have been removed already
* Mk, seemed a large # [number] and didn't know what it was made up of
%

* In the just the facts it says you are constantly working to remove macros. Where are the names coming from? In-game reports? Sure[ly] not of[f] the MBB thread.
King Runite1

17-Jun-2009 21:16:35
I missed abit of discussion here. The general theme was the following:

a) MBB thread posts haven't been reviewed since May 11th. There are ~ 1100 names outstanding.
b) New system designed to be 100% accurate at finding bots. So are player reports (guesses) still necessary? Given that they go in the system which has already decided, surely it's pointless. Even if a new macro was spotted by a player, the system which couldn't detect it, wouldn't know when it was passed by report anyway.

Mod Answers
a) MBB thread is still being looked at. French promised to pass the comments.
b) When significant numbers of reports on non-detected macro are sent in, the issue is raised and looked into in more detail. Ergo no report is pointless

One player raised the situation of a player repeatedly running round a small part of a flax field as an example in the game.

Final words from Mod French:
% I'll pass your comments on. I understand these issues are something you feel strongly about. But I can assure you we are taking them very seriously and will continue to take them seriously. Some issues will be resolved instantly, others will require a little more work. We look for short and long term solutions for all problems.

* A long time ago there was talk about after so many reports the ip would be banned
% IP's aren't really viable: lots of people use the same IP address. If we blocked one, we would be blocking all the other players using that IP. Does that make sense?
* Yes
% Lots of people log in from shared IPs on libraries and schools
*2 Some offences like macroing could be blocked by IP. I'm not sure I'd get away with putting a computer on all day playing RS at school
% Hmm
*3 Alot of schools block RS
*4 Yeh, it would be a shame to punish all kids in those situations for the actions of one or a few
% Indeed

Session ended here, with a few last overall coments and thanks
% Again, I realise these things can be aggravating. But be patient with us: we are working to resolve them.
King Runite1

17-Jun-2009 21:17:47
Thanks to fellow moderators who asked questions and to Mod French and Mod Timbo. As we said

* It's only because we care French, it's nothing personal

~KR1
Plum Nutty 1

17-Jun-2009 23:23:53
missed abit of discussion here. The general theme was the following:

_________

There are 5k+ names back logged on the MBB thread, 1100 was at ess on a Sunday sweep.

Just filling in the part you missed.

Thanks for the minutes ya'll!
Louiellen

18-Jun-2009 11:03:18
Last edited on 18-Jun-2009 11:06:15 by Louiellen
18th of June 2009 Australian Surgery: Hosted by Mod Crow (with Paul M at the first half of the session):

* May I start the session? I have a question.

% Ok
* What's the future of the qa teams?? seems since 2009 started. we haven't heard of anything new with qa. to somehow make pmods more interested with it.

% Do you mean game qa or pmod qa?

* The elemental teams are in a hiatus?? no activities scheduled?? really boring

% unfortunately mod fran is the one to ask about that, and she is not here at the moment.

* mod fran said, she would look into if i can have my name uncensored. the first part was ruined by first update of world 121.

% we have a process for changing censor. i'm sure that if fran has passed your information on it will be in the process of being looked into.

* my name is far from rude, it means billy goat in danish. I have tried for years to get it back. ty crow.

* I'm so sorry for you pal.

* yell out to paul and tell him he's welcome in here lol.

(at this moment, paul m enters the pmod room)

* since paul m is here, i will reask the question. what's the future for pmod elemental qa teams?? no active stuff happening. it's so boring. crow cannot answer the question.

% ok, well i think it's fair to say that we need to lok at how we approach them as you're right. we've not done anything elemental in a while.

* party, it has the word 'mental' in it anyway, so let loose.

% i'm always up for the party. good flipping call. hehe

* are mod seven and mod samantha terribly very busy this week?? I try to get hold of them via query (nameofotherpmodaccount). but they never replied yet.

% sam's actually ill at the moment poor thing. so severn is picking up some of her work. but he should still be very much available. i know he's next in on saturday night so hopefull you'll hear back from him. i'll give him a nudge though in case the message is stuck in the queue.
Louiellen

18-Jun-2009 11:04:37
* the 26k pvp trick. another loophole being exploited like merch clans.

% as ever, we walk a thin line between coming down on things hard and upsetting the honest majority.

* my next question is about the recommendation system.

% what about the recommendation system?

* is it possible to recommend another acount of my own? and if so should i wait a few months before doing so?

% you can recommend another account. to do so we have a thread in the forums for that.

* but it's handy having another account that's not a mod.

* rsbot org, someone said there bringing jagex down with a concerted effort of something. lots of bots, i suppose.

* maybe a new script.

% obviously we'll make sure our investigation team know. people will often make threaths like that against us. were easy targets after all.

% but i don't think it will be anywhere near as successful as they think.
% but we've have a big team of geeky boffins who make it their life to stop macroers and their scripts.
Louiellen

18-Jun-2009 11:05:03
* so we can be on the lookout for them.

% so we can be on the lookout for them.

* we should all change into green bald me for the next surgeryl.

% oh not again. (nameoffamousmod) did that last surgery.

* everyone lols.

* may i send my regards to mod knox, i saw his icould video. his the only jmod i know of on that video. mod knows *waves*. tell him that

% well tel him you said hi.

* regards to mod zach too.

* mod u late? is that jmod always reporting for work late?

% I don't think, we have anyone called mod u late. bye

(mod paul leaves).

* lol well all know what you'd pick as a jmod account name shyould u every work for jagex (nameoffamouspmod).

* why girls can only sit one way?

% well we originally changed the pose based on feedback. and because some people are being a little innapropriate with the old pose. we are though always looking at feedback so we could be in for another review.

* if girls wearing short skirts, they could have their legs folder under them.

% i think it's something our dev team are having a look at.

* no don't, no matter what, please jagex. don't introduce kneeling capabilities to girls. it will be terrible at lumby if you do that.
Louiellen

18-Jun-2009 11:05:29
* yea that be bad.

* i agree too.

% as far as i'm aware there are no plans for that.

* if someone commits an offense, and is reported by any means, doesn't matter pmod or not. and you guys act, how does a person know about it? do they get an inbox message saying the were busted?

% well they receive an offense on their account and get a message in their inbox.

* pmod on their way with an amusing story. you'll get it in the queue in about 30 minutes.

* i was told by someone in no uncertain terms, how they hated all mods.

% this is with regards to this very popular rumour surrounding, the recent anti-bot campaign. the 3rd top player, allegedly banned for macro. and ppl started a rumour that he's a pmod hence he got away from being banned. and got unbanned after a few days of being banned.

% the incident was teh result of issues other than the macro update. they shouldn't have been banned hence they were unbanned their mod status wasn't a factor at all.

* can we say to the players, that the said 3rd top player that is also a mod is not banned due to macroing. but rather for something that was jagex's fault. hence it was reversed??

* best way to deal with it is to say that it is a person's account and thereforre privacy should be respected, i too enter problems like that.

* because ppl are angry that jagex has doulbe standard of justice.

% tell them it wasn't because he was a mod, it was because the issue was a mistake which should never have happened. it wasn't really to do with macro update either. so try and explain the macro system really does only affect actual rulebreakers.
Louiellen

18-Jun-2009 11:05:48
* ok, maybe the rumour was peddled stronger due to the 'timing' of the wrong ban and the macro update lol.

% it was mainly a timing issue, sorry if i seem a bit slow, my comp is throwing a wobbly.

* why mod crow?? are newbie curators have crap pc and the veterans of the cm team gets the better deal with the computers??

% actually, my comp is quite good, it's just now throwing a hissy fit.

* hmm, maybe paul m installed a keylogger there on your workstation, monitoring all your activities

% a fiend!

* i'm sure paul m keylogged you crow

% i'll just type random stuff to confuse him then!!!

* but he know you're typing randomly.

% blasted, foiled again.

* and when did a bird can type?? same issue with raven. birds will never learn to type.

% lies, mod crow is the best name.

King Runite1

18-Jun-2009 12:34:06
18th of June 2009 USE Surgery: Hosted by Mod Timbo

* When a player is making things like:
8=====dddd
over and over again in a bank and is asked by other players to stop, and words start flying, then I walk in bank where players know me and say "a mod is here now, keep it up and she will mute u" and then words like "she can't" then more of "read the rules from other players".
Then I reminded all in bank they have an ignore button. Thanked by some for reminder then more mouth and spam from first first player. Next player says mute him. I ignored. And then 1st player logs off.
My question is... If he hadn't logged off, what would be my next step? I wasn't the one bothered by him

% If they continue to be disruptive by spamming after multiple warnings it's up to you if you should report and mute

* What does just a report do to their account?

% We'll take a look and add an offence. You don't have to report if you don't want to though, don't forget that

* Does the player get a notice in their inbox?

% Yes they will

* Kk and other than than reminder about ignore button. Is it better that I leave or remain.

*2 I like and user that tactic myself Memakv

% It's up to you?

*

*3 Is it considered similar to aqp as a ******* reference.

* Lol

*3 - I'd probably be harsh on the spam limit personally

* I don't believe so. 2 kids just sitting in a bank making signs. Granted, player 1 did same one over and over again . My concern is more for the players that were bothered

% If they don't choose to ignore the player, more fool them

*4 They don't have to be, they choose to be

*3 If they are bothered they will report/ignore

* True

* Does Mod MMG have a youtube channel. Seperate from Jagex official one?

*2 A facebook yes, but not heard of a YT. I'd treat as suspicious.

% I've not heard of a YT channel for Mark either

* Okay, claims in chat - but I saw no harm done.
King Runite1

18-Jun-2009 12:39:42
Some non-procedural (light-hearted discussion about social networking here, which I shan't log, for brevity. One relevant point extracted.

* By the way, the humble PMod room was shown on facebook

(The images were taken as part of the weekend activities - P Mod celebrations)

At this point we had no further questions so discussed fun stuff: cartwheels, buying cookies at ridiculous times from shops and possibilities for alternative emotes (*0* , ^j^, etc). Someone mentioned the wily / lazy cat bug, but no discussion took place.

Apologies for the delay in transcripting this.
King Runite1

19-Jun-2009 04:46:45
== UK Surgery ==
Hosted by: Mod Mat K

* Good news is, I heard they're working on a solution for those nasties
% What nasties?
* Rwters collecting whiteberries
% Oh right
* I could look, but white berries - expensive?
% White berries... High level herb component I think
* Very good money in white berries
* For 27 they transfer 20K they bot the pickers and xfer that way
% Make brews perhaps?
* They make def and super def pots
* The buyer drops them it's for transferring only. They don't bank. Unless we kill them

What follows was weird. Mat was asking us about a weird occurence! I put it in because it's probably an oddity you'll come across.

% Does runecrafting and fireballs mean anything to anyone?
* Some sort of arcanist's reference?
% [Mod] just asked me what they were. She was runecrafting and Harry Potters turned up with different coloured fireballs. Used them on the altar.
* Lol that's the minigame. Sound's like Great Orb Project. But they aint fireballs.
* The RC Minigame takes place on real altars. Sometimes the mini-game stumbles across poor runecrafters
% Hmm...
* Done that before.. Scares RC'ers silly
% Can you take the orbs out
* No, unless it's bugged.
* It's normal, seen it on my members account. You can watch. But you can't participate.
% Oh right. That makes sense then.

Lots of inane rambling here as we think of questions A discussion on Mechscape and RS3 progress involving Mat K raising sailing, horses and guns as possible additions.
King Runite1

19-Jun-2009 04:57:20
* When players start talking about all the RS related stuff on YouTube, Facebook and all that... We just let it go on? Even if directing to someone's channel?
% That's right if it's our channel of course.
* What about a player's channel?
% If it is other people's channels, use your common sense. If they are just chatting, ignore them. If you think it's a scam, report them.
* Sure. Got it, never saw a scam one yet, tbh
% That's good. Our community is actually rather good. Sadly, we tend to focus on the bad side too much imo.

* I'd like your best response for the following...
"Will I get in trouble for using swiftkit?"
I've beaten around the bush with security blah blah. Advised them against etc. Jagex can't vouch... But they said
"Yes I know the security side, but will I get in trouble for using it?"
% Tell them the truth
* That they won't?
% We are not going to ban anyone for using it
* Ok
* Would it be possible to have a post on the forums about it, a locked sticky?
* Is it used for autotyping and autoing?
* Sk is not an autotyper/autoing program
* Of course, players 'could' use it... But pmods can't.. Righty?
* Right

* I'm having the same trouble with the 26k trick.
% 26k trick is not against the rules. There's an answer. But
it's not very profitable to do it cuz it ain't a good way to do it.
* Isn't it?
% Nope, the drop table pwns them
* I have to disagree =[]
% Well that's what the head of content says
* Depends if they gain EP beforehand I suspect

* With the new macro detection system in place, is there a need for use to continue our weekly bot busts? The thread is horribly backlogged
% There is no reason to stop doing it as far as I can see. If you enjoy helping in that way, continue, that's what I say.
* Ok will do, I'm always on the lookout for evil doers. Any idea when we can expect all those names to be cleared?
% I don't I'm afraid
* In that case ess on Sunday at 2 eastern... 5 hour bust
* Ddata needs a helping hand really
King Runite1

19-Jun-2009 05:11:10
(Agreement by many people)
* We're 30 pages behind now?
* Was it 5K names backlogged?
* 33 or 34
* Not sure I've recovered from that 5hr. bust yet
* He clears 2 we add 4
% I'll let Ddata (?) know about it
* Mod Ddata
% Cool beans
* That many names seems an awful lot for one person to handle
% There is a team.. But we only allow some to speak publicly

Encouragement for additional support for Ddata's team followed, with someone suggesting Mat K. His response follows

% I am doing other things that take me away from the community which is sad. On the plus side, what I do affects more players than anything I have done in the past. In a good way of course.
% It's things like going through systems and procedures we use and removing the silly ones and making them more efficient. One example was making a small change so there were 10,000 fewer players being locked over a period of time. [...] It was very good. But not something that would ever have been discovered had I not had the time to do it.

And

% I am currently working closely with community safety to make them better atm. I think it may be longer term, than we first expected.
* Ah so we losing you then?
% I am still here aren't I? And I still near Fran so I hear her go on 24/7

* A player was unable to change the current email if they didn't know the current one if it had been set, meaning the hacker had a permanent knowledge of the account. Obviously it's not a common problem. Could be a future issue though
% I'll make a note of it, thanks dude.
Louiellen

19-Jun-2009 10:42:53
19th of June 2009: Australian Surgery: Hosted by Mod Hohbein

* if say someone advertises a *clan* site, where only the dot is censored, is that still censor evasion?

% if it's clear it's a site then yea, as in 'go to my clan site, clansitename.***. That's reportable.

* Hmm, i thought we should close one eye towards passing of clan sites?

% hmm, not that i'm aware - where was that said. maybe it is one sec.

* I thought i read that somewhere.

% lemme check.

* i got feedback about that once.

* clan site are not reportable right?

* that's what i thought

% ok so it says, 'advertising non-dangerious website'.

* That was why so many pmods got angry and posted a thread before trying to convince you guys to reverse the leniency.

% if a site is safe and rs related no report. if you aren't sure of the content, report without. if you see a clan site advertise and you know it's fine then no report. if you aren't sure and think it might be a scam report without. I think this whole 'never report a clan site' was in the old oracle. but i'm not 100% certain. so i'll chat to mod mat k when he's next in as he's the guy who rewrote the oracle. if that's not the case i'll let you know.
Louiellen

19-Jun-2009 10:43:13
* will beta-testing using pmods will still happen in the future?

% quite possibly although i really don't know for certain.

* some non mods get very envious about it most recently the kickabout beta.

* hand me a pass to play mechscape pl0x.

% again - i really don't know mate. this time for the kick about beta we just gave all pmods access. whether that'll happen again or not, i'm not sure. we shall see.

* without funorb we got inbox messages though that was open beta.

% well technically, close wasn't it? open is where everyone could get in. we did? where?

* i knew nothing of it.

* with the site originally

* i thought only mods beta test it, according to forums.

% kick about beta was closed.

* well i saw non mods playing chess before it was announced.

* funorb was released before it was announced on rs.

% not sure mate. my memory doesn't stretch back far. i only remember up to 5 minutes ago.

* i got an inbox message telling me to go there.

% oh right.

* my friends pm'd me going "omg what is chess??"

* lol

* i replied: 'uhh... maybe it's the game, chess?' and then they joined me for a game.

* why am i the only one that remembers funorb being open beta?

% lol maybe, you were the only participant

* i saw something rather worrying in lumby earlier. a person said something like "pm me if ur into brutal torture".

%eep ok.
Louiellen

19-Jun-2009 10:43:38
* sounded really worrying, but i hadn't come accross it before. and i thought i'd seen everything.

% assuming ti was muted?

* not on the first go. but on the second i took it for deviousness of a severe form.

% aye, i'd say mute straight off the bat would be fine. for that sort of thing, but cool - as long as you send a report.

* should have tossed him intor brutal green dragon.

% well soon action it and escalate it if necessary.

* if only that werew an option for some of these guys.

* i have a question, not really pmod related. but

% go for it.

* why are the letters compromising the words 'teacher' and 'cheater' the same??

* interesting.

% lols

* it's like the relationship of pmods and rulebreakers. the former being the teachers and the latter are cheaters.

% good spot. and why are the words teacher and retacher comprised of the same letters.

* we're bad influences tbh.

* we're trouble starters.

* maybe but not rulebreakers

%
Louiellen

19-Jun-2009 10:44:07
%

* I love not being a role model i'm supposed.

% mods rule, i need tea. *claps hands*

* (used an abbreviated swear word)

* "zomg, a mod curses" "reported". remember that, ppl are often get surprised when a pmod use those abbreviations.

% hehe aye.

* i don't use that on rs actually.

% mutes (the pmod that use abbreviated swear) P

* (mod that use abbreviation earlier) i can only use quickchat.

* (everyone lolled)

* which method gets rid of nasty names faster, query or thread?

% probably quite similar actually. really up to you which to use. althought i'd probably suggest using the thread.

* i've been using the thread, the pmod centre is more cumbersome and we've heard of the lost queries.

* my pmod query were pending for many days now, for seven, sam and crow.

% interesting, wait a sec. ah, looking at the messages, the information was passed to them. and it has been - but they many not be sending a response, as there may not be any need to.
Louiellen

19-Jun-2009 10:44:27
* mousekeys, botting??

% mouse keys are fine, assigning 'left click' to a key is fine - it's no different to left clicking the mouse.

* are we allowed to say such?

% sure.

* how about assigning one key to do 2 clicks?

% but obviously assigning macross isn't cool no, that's not allowed as that would be an unfair advantage. basically, as long as the keyboard is doing exactly the same as our mouse, it's fine.

Louiellen

22-Jun-2009 10:43:05
22nd of June 2009: Australian Surgery: Hosted by Mod Howes:

* regards to mod seven, thanks for adding the clarity thread link to the pmod initiative thread at community forums

% Kk

(mod howes starts to burn logs at pmod room)

* so all ingame features are enabled for all jmods, the restrictions are only applied to pmods here at pmod room?

% yes

* mod mat k used to host aussie surgery often, is he re-assigned to host other surgeries instead??

% No, he's busy . But i'm sure he'll be around soon.

* don't tell me, it's all about the 'dot' again. that's old news.

* New dot.

* Are surgeries this time always like this one?

* Aussie surgeries don't get much done. We have productive moments, then they fade.

% pretty much.

* aussie surgery is the surgery with most relaxed atmosphere.

* Aussie surgery is fine as it is i believe. if you don't believe me, read the clarity transcript thread, full of info there

* i never said it needed to change.

* it's been a long time since i last joined an aussie surgery.

* They've been like this for as long as i can remember.

% D:

* Do you think my 80 words/minute typing can keep up with other surgeries besides this aussie one? lol

* No, you have to filter banter from these ones.

* I have no idea.

* No need to type fast.

* (nameofanotherpmodthattranscribesurgery) uses a screen capture software to re-capture the chat logs at other surgeries. I do it by hand only.
Louiellen

22-Jun-2009 10:43:31
* Btw howes, what do you think about the thread "this hurts" in the procedures forum.

(transcriptionist counted upto 10, howes still yet to answer).

* Huh? is howes muted?? his not answering??

% If we have anything to say on a thread, we'll answer it there. Sorry, was working as there were no questions.

* Ok howes

* How do you know there aren't any? you never asked.

* Anyway.. imo, flooding is flooding and should not be tolerated.

% P-Mods put their hands up at surgeries for questions. I wrote the guidelines. So I keep an eye out for that.

* They also say we would keep the chat on topic.

* but mod howes, with only 5 people here attending, we can relax a bit. that's the tradition of the australian surgery since time in memorial

* 4 people, I'll head back to the farms

* Make it 3, imma go eat something.

* i have a question mod howes, and i hope you can answer it honestly and with full sincerity. *buzz* are you there? lol

% yarp. i am having a vacuum put around my feet and chair

* What can you say about active vocal pmods that often post their concerns at pmod forums, especially at procedures?

% What i think personally is not important. if we need to demonstrate what we think about posts in the forums, we'll be sure to post on the relevant threads so they reach the relevant people.
Louiellen

22-Jun-2009 10:44:55
* Well as jagex already knows, the pmod team is divided among two subgroups. the active vocal pmods, and the pmods that just lurk at the forums. And more and more pmods just join the second subgroup since they get disappointed at pmod forums.

% yep, i understand.

* any plans on the cm team's part to somehow bring more life to pmod discussions? as you can see, always the same names posting at pmod forums, especially at procedures?

% well it's a challenge to get more varied folks posting. but i'm sure we'll think of something.

* any potential of reviving the pmod awards system of 2006/2007 era??

% already on it. although we had some rather disappointing jealousy... When we ran them last time, which is why we stopped in the first place. but we're rethinking things to make it clear what we appreciate. And i guess if we have too much jealousy and arguing, It gives us a better idea of who might be wrong for the role
Louiellen

22-Jun-2009 10:45:16
* was the pmod awards ended up being discontinued due to the controversy of a former awardee turned to being an anti-jagex. I know mod paul m don't want to talk about her, the 'one that should not be named'.

% No, people change and that's not a problem. the problem was the general populace sending messages to us. complaining about why they didn't win. which wasn't very sporting. . Anyhoo, any last p-mod procedure questions?

* what about just a mere mention of excellent pmods monthly at the news?? or a featured thread at pmod forums mentioned at the news every week?

% certainly an idea. Yep, all ideas we can consider.
Mod Howes
Jagex Mod

23-Jun-2009 10:37:37
Hi Louiellen,

Before you post stuff up again, please check your inbox - there's some important feedback/news there.

Mod Howes
Louiellen

23-Jun-2009 11:45:17
23rd of June 2009: Australian Surgery: Hosted by Mod Hohbein:

* How many Pmods are needed to 'change the light bulb'?

* Lol I heard one of these yesterday.

* That's really a serious question. How many vocal pmods are needed to convince Jagex to tweak their ruling?

% How many? Ok.

(after greetings upon greetings of late pmods)

% Okay! Let's get started, who has qastans!

* Lol, you skipped mine mod hohbein?

* She did ask about how many pmods does it take to change policy?

% Sorry, didn't know you had a question. Oh right, how many lolz

* PMods brought about some important changes, solicitation was the largest. But I think she's referring to the flooding and offensive language now. The threads might be locked, but the issues are still very real.

% What needs to be changed?

* Well at least allow us to report merch clan spams without a mute, so you have some statistics to base on. when you incorporate tweaks with the rules.

* 5 minutes in ge on w1 they won't need stats...lol

% hmm. Well, i really don't see merch clan spam as a problem.
Louiellen

23-Jun-2009 11:45:44
* Hobes, have you tried taking a look?

% It happens mainly on busy worlds at the ge. where everyone else is already spamming. Even if you removed every merch clan spammer. it'd make little diference with regards to 'scam clans' - think it's kind of down to players to careful and not to get involved in something they don't fully understand.

* Can I point out that i've been up to ge and muted all of the merch spammers and it 'does' make a difference. You didn't say that about 'free stuff show inv'.

% What i mean is it would be a great deal easier to advertise there's so much chat at the ge from other players anyway but that was a direct scam.

* some people said something similar about scams way back when it's more direct, but not a lot different, really.

% That was literally stealing items from players. merch clans don't steal anything as such - they may just mean players lose out. But again, players need to go into things like that with their eyes open. I know i'd never invest a large amount of money into something i don't completely understand ingame. But - we are keeping an eye on the merch clan situation.

* That's you, but not everyone that plays rs has more than 2 brain cells.

% I we ever feel that it does become a big problem, then we revise our stance. hehe.

* Don't forget that the lure of fast, easy money is very powerful.

% indeed
Louiellen

23-Jun-2009 11:46:08
* And that's all the younger ones want

* It forms very effective blinkers.

* Quick GP

* Poeple don't see the risk, they go in with the 100k they worked for always asked taht

* HOw many times have you been asked how you make gp?

* a lot.

* Or how you make 'fast' gp.

* Soon as someone sees the hat.

* They don't want to skill.

* First question "how mjuch you make cash?!?". it's the thing that seems uppermost in people's minds. and it's the reason why people beg, not play. They spend an hour in lumby begging to get 2k.

* True lol

* When in 20 minutes in cov field they get 3k

* that's where i started, killing poor cows.

* They see 'money' as the main aim, so anything concerning it grabs their attention to exclusion of most other things.

* I started badly, and somehow ended up with money.

* I didn't learn till really late in my rs life.

% I think it's the way any game is.

* Might be, but we have to look at the issue of merch clans from the point of view that money is the primal need.

%I was like when i first started playing mmos. i remember begging a poor guy to spend 'hours' helping me level a character. His wife got so annoyed she told me off . It was awesome.

* I still help people if they ask me.

% *****, I ned mi character levalled plx D: Hehe. haha

* Anyway, so if we accept that money is most important, the merch clans are impacting on it in a disastrous way.

5 I don't think so the number of people they effect. Proportionally is very small.

* Tell that to the guy that are losing their money based on the advice of merch clans?

% Yes some people might be tricked into spending moeny something they don't need. But at the moement it's not a massive issue.

* That's just one part of the equation too.
% But again, as i said, we are keeping an eye on the matter. and if we feel a change of stance is needed they it'll happen.
Louiellen

23-Jun-2009 11:46:39
* Still, if it were to become big problem. I rather of taken down sooner.

% if it werw to become a problem, which directly impacted the majority of player's gameplay then yea, I'm sure a change in stance would be necessary.

* Hohbein, do you guys actually see in some way how many are affected?

% Not exactly, that's hard to see. but we can make pretty good estimates.

* (nameofbugabuseratfallymasscare) didn't impact the majority of people but you guys. got out of bed to fix the issue.

* So is the stuff the merch clans are doing different from the sole merchanters of old who parked in fally?

* Artificial inflation and lack of supply greatly hinders everyone.

* Is it possible to take preventive stance rather than leave it until it affects the majority?

% I don't think it will effect the majority. "we' don't thing it will. our icu team spent time alongside our content team reviewing the matter in detail. Looking at how prices were changing, and so on. and found that, actually while yea in the short term you do see changes in price. In the long term it evens out to where it was previously. We have tools to track prices of items, etc.

* You know, the 30 days charts show exactly what hohbein is saying. it jumps up, then drolps to where it was before.

* When you see price rising like that. You know that the leaders have already bought their stock and they're in the process of dumping when their clan members are in the process of buying.

* so technically lining their own pockets??

* Without any shadow of doubt.

% Guys - I don't think there's much point in us discussing this further. In this surgery - I've made Jagex' (or is it jagex's) stance clear and we might as well move on to any other question people may have?

* I'd just like to confirm my question from monday. The one you said you'd confirm with Mat K?

% REmind meee what it was I think I sent him a mail about it.

* On actioning clans/websites.

% was this about the oracle?

* Erm not per se. I think it
Louiellen

23-Jun-2009 11:47:08
* Something like that yes.

% Okay - If you don't know what the site is. don't mute it. But do report it to us without a mute, and we'll check it out.

* Yea, but I believe what I meant was, we no longer close one ye regarding sites yes?

% Yea, that would include clan sites which you don't know.

* Want to get on your choob later, and make heaps of cash with me? Make about 50 mil a day. Normally takes me 2 weeks to make that

* Oo can i too? lol

* Lols

% Sounds great but I already make 200 mill a day

* We'll go do that 25k pvp trick.

* Oh count me out then

% Yea, where's the fun in that :| That's like pvping... without pvp :|

* They seem to enjoy making the money that way.

% Fair enough - but I can't see the fun in it!

* and while we all know it's not right. They're slaughtering any normal means of making cash. Which , byt the way, just emphasizes the point earlier about $$$.

* I thought making 6-10 m a day is good, these guys doing 5x that it's rampant

* What if rwiters use this 26k trick to do their rwitering business??

% Stance clear on in the past. There's no point in discussing further.

* where back to square one of the war against rwiters mod hohbein.

% Again, can't see the fun in it myself.

* It looked extremely boring when i watched them

* Just to add, i'm noticing a trend with bots/borgs training cows and other monsters.

% Okay.

* They all seem to be pvp based, training mostly combat, sometimes range and mage. Do you think this may fit with the rwt business??

% I see

* Yes, that's a possibility, that this 26k trick be used as a marketing vehicle by rwiters to be profitable again here at rs.

* If they're found a new way to transfer cash.

% Hmm - really not sure.

Louiellen

23-Jun-2009 11:47:41
* for the past 3 days without stop.

% Definitely, either report them, or bring them to our attention in the bot busting thread.

* I certainly have

* Hohbein, why that thread still shows names?

% I guess, we could auto-hide.

* wouldn't it be better to show names to avoid duplicates?

% I suppose there's a chance some aren't bots. But then, I can't see it being a problem. It's not as though you guys are taking the names and oing anything else with them. as long as they're just being posted there for Jagex to have a look at, I can't see what's harm's done.

* We know there's a leak in the team.

% I guess.

* that leak might be used to send the names in that thread back to the owners or they might be checking to see if we spotted and if we've spotted the account, they stop botting.

% But remember, there's also queries, reports etc. That thread isn't the be all and end all. But fair points - i'll see what icu say about auto hiding i'm fairly sure i asked them before and they gave a good reason no to. But i can't remember

* Did they know we have a leak?

% I'll see what they say! Thanks for raising that. Welll to be hones, we probably have more than 1 leak it kind of goes without saying to an extent.

* Thanks althought the last thing I want is to cause the busters problems but i kinda stopped busting because of names showing.

* I visited Runescape.com on a new computer. Log in account on my laptop, I typed .com and it comes with this ad. Like a trailer or something like runescape.

% That's the splash page.
Louiellen

23-Jun-2009 11:48:05
* Splash page??

% it's a page that users will get the first 3 times they visit runescape.

* I've never seen it before.

% Although, if you clear your cookies, you'll see it again. But yea, it was announced on the frontpage too i believe? So maybe have a look for that. There was definitely a post in the pmod forums about it. just do serach for splahs page, should find it

* (nameof player mod askin question), look at 'louiellen's' post on that procedure thread. I posted there a way to 'bypass' the splash page legaly

% yea

* It's the forums technique mod hohbein. bookmark the forums, then use it to launch the game.

* This question, will take long. so please bear with me guys. Regarding pmod registration almost 2 years ago. Jagex mentioned pmod registration is a way for jagex to make sure pmods are doing just fine. And not engaged in illegal activities but with a team as big as ours, i'm confident that a certain number of pmod accounts are in the hands of the evil organizations like the cheating community and the rwiting community

% Ok.

* How jagex find a solution to get those accounts demod? I hope, we all find a solution, because pmod accounts in the hands of evil elements of the game is disaser for the community.

% If we find a pmod is actively involved in cheating/rwiting, they'll be demodded

* I hope that, since a pmod knows better, it's more than just a demod. band the account on the spot.

% would depend i guess, but maybe other actions. We had a look at the account in question, and there's nothing we could find that would raise any concern. My guess is, maybe just a fluke.
Louiellen

23-Jun-2009 11:52:32
Last edited on 23-Jun-2009 11:56:23 by Louiellen
Open Letter to the PMod Community:

Hi guys, I hope you like the 'Clarity' thread and helped you learn anything that happened in a particular surgery session. Up to this point, all transcript written on this thread are all 'non-censored' and 'unreviewed' by Jagex Mods and not being subjected to their 'scrutiny' yet.

I really don't know what is in store for the future of this young and fragile initiative. As of the moment, the transcripts posted here contains the 'real deal' chats between the Jmod host and the pmods in a surgery session. Word for word, punctuation per punctuation minus the greetings.

I do still hope and confident that Jagex will still allow me to capture and generate transcripts of surgeries for the benefit of the whole PMod team - especially for those members of our team that are unable to attend surgeries. I do understand that standards should be set on how to do transcriptions of sensitive sessions like PMod surgeries. At the moment, since the first day of this thread: there has not yet a set of standards for this. So I'm now asking Jagex to please set the standards for the future of this young yet fragile initiative.

I believe that this thread is serving a very important function for the Pmod community. And I hope, that "Clarity" will pave the way for more Pmods to get interested of attending surgeries once more. Communication is a key for any team to be successful.

Thank you very much guys for reading. More power to the PMod team, more power to Jagex.

Sincerely,

Louiellen/Kenadia
Mod Howes
Jagex Mod

23-Jun-2009 12:44:03
Hello all!

Just to make sure there's no confusion:

I can assure you that the future improvement of this initiative is not going to involve censoring, but rather making sure Surgeries are used for what they were intended, as the potential and unintentional trend we spotted could have done more harm than good.

Getting the main gist of what was said by J-Mods is definitely an excellent idea as it gives everyone a good place to check if they missed something. Indeed, all those years ago we had several P-Mods taking minutes regularly, so this is nothing new.

Anyhoo, watch this space and don't worry!

Mod Howes
Louiellen

24-Jun-2009 10:54:19
24th of June 2009: Autralian Surgery: Hosted by Mod French:

* We need (censoredfornoreason) removed from the filter. All these shiny people trying to sing around the camp fires, filter gets in the way.

% Oh Hmm. Well, I'll note it down, but should also use the 'feedback about the censor' thread. Fair enough.

* I'm not exactly sure, if you'll be able to answer this, but I sent a query to Mod Hohbein, regarding 'emps scape'. Have you heard any news about that from the investigations team?

% Not personally, but I'm sure Mod Hohbein will be in touch if necessary.

* I said tip it has maps of evil trees then one player says he would report me, althought i broke the advertise we site rule. So I showed him the fansite list in the forums. Turns out he had been muted a year previously for the tip it site mentioning. Or so he claimed.

% rules can be changed - but it takes time to do so, if we don't want to cause confusion.
Louiellen

24-Jun-2009 10:54:39
* I guess this isn't a game which can easily have 'affiliated fan sites'. Like, with links to fan material from the rs site. Since it's better to incorporate any good things they're doing in the rs manual.

* Fyi, last year it was mr. geoff iddison that steered Jagex. so the rules are different regarding fansite.

* The problem though is the fan sites sometimes have dodgy ads.

% We can't guarantee the content of any fan site. There's advice on how to deal with this in the oracle. If you know the site to be a dangerous one, then mute it. If you aren't sure, then just report it - we'll do the rest.

* Which is fair enough, just so everyone knows though. taintaed might look like a clan, but it's one of the nastiest groups around.

% as said, if in doubt, don't mute just report.

* Has there been any more to let us enter the pmod room from town criers?

% We've talked to the relevant department, it's not something that is technically feasible. I'm afraid. It's our understanding that, at the moment, we can only allow here through one point. Sorry
Louiellen

26-Jun-2009 10:47:12
26th of June 2009: Australian Surgery: Hosted by Mod French:

% I was told there were burning issues (for today's surgery), but your first to shoot.

* I saw a guy, who said he was police and was basically saying he had authority. I tried telling him that he should be saying that because if he isn't that is impersonating an officer. Which I'm pretty sure is against the law. And he basically went on saying that he could break the rules.

* Did he say what he had authority in runescape?

* I tried telling him that he could say he was a policman. cause he couldn't prove it, when he said "you can have my details and check them". I told him that that was also against the rules.

* Not a policeman worth his badge

% One question from me: what was he trying to do? was he trying to get other people to do things? or was it more like bragging?

* Basically, just trying to throw his power around.

% Hmm... Well saying that he could break rules and we couldn't do anything is worth a report at least.

* By the time i tried to solve things peacefully, the chance to report went.

% ah, since we couldn't prove his story one way or another, we couldn't take action on that bit.

* but you could do something about encouraging others, perhaps "i'm a cop, so i can break rules if i want".

* Yea, the other players weren't having any of it.

% Indeed: saying he can break rules and jagex can't do anything... he's glorifying rulebreaking. Going back to the officer. I'm sure he could write in, he is playing the game and is subject to the rules.
Louiellen

26-Jun-2009 10:47:50
* Don't you think any officer worth their salt wouldn't be so pushy?

* Some of them sadly.

% I can't say one way or the other. If you have any more details that you want to share about this incident. then might want to send in a query.

* We have little in the way of guidelines to tackle the issue yet and that is cyber bullying. I realise, that vgt etc. are only just starting to tackcle it too.

% vgt?

* So the whole issue is new ground. Virtual global task force.

% Ah, yea, i had heard of them, but not as acronym. but go on.

* Much like the big kids push around, the little kids in playground. We have the same thing in the virtual environment. I see it all the time, for example: "shuddup, or i go bring my main and pwn ya!". perfect example of bullying.

% surely bullying is more sustained than that.

* The thing we should concern ourselves, with is not the image given. by the person being the bully, but the impact on the person who is being bullied.

* additions: well, as we heard runescape's critics, the influx of kids from miniclip are the reason of these immaturity of the playerbase. Miniclip's target audience are for kids, while runescape should be teens and above.

% But you get bullying at all ages.

* Even adults bully sometimes, work place bullies. So you can't really blame miniclip too much...

* Admit it mod french, mod hohbein bullies newbie curators in 1337

* Though, I recall a friend of mine who is pretty young, saying that a lot of kids play rs in the computer class.

% I think, that we have to be aware of the difference one off, agresion and sustained bullying. Most players fall between the two.

* Yes, that's true. How can player moderators tell, without access to the player's entire history of reports?

* Mind reading.

* I"ll invest in a crystal ball, great idea. I'd like to take a more serious look at the issue though.

% Because each case of bullying is unique, we can't really give any guide.
Louiellen

26-Jun-2009 10:48:14
* Because the ground is so new, we have no procedures, but in order for jagex to keep in step with the international law enforcement agencies on this matter, perhaps we could start reporting without incidents of bullying so that you could build a history for the account. Because that's the only way to.. well, build a history.

* Is this where threathening language comes in?

* Yes, and the police issue raised earlier.

% I'm afraid i can't give any formal advice on this, as it's not something i can decide on my own.

* How about bullying some of our moddy mates are subjnected to high profile bot busting.

* Why are we keeping to give jagex the responsibility of parents? It's parent's responsibility to check their children's activity online.

* because jagex publicly state that they are concerned, and act in their player's bests interest where online safety is the issue.

% which we do.

* Not yet looking at that issue at all, i'm raising it now, to get a start on the issue so that we pmods can help jagex achieve its goals. It will also move the game environment yet another step toward something more enjoyable too. But that's just a nice side effect.

% We do have a community safety team who look, into that sort of thing. so we do have it covered.

* Well for me, a child bullies his/her fellow child due to lack of parental guidance. I really hate it when some irresponsible parents leave parenting to runescape. Hence pmods, fmods and jmods have to serve as a secondary role as online parents.

* It could look like that, but i'd rather look at the issue more purely from a persopective of we';re all equal, so don't push.

% I think all i can do at the moment is raise this issue with the rest of the team.
Louiellen

26-Jun-2009 10:48:34
* I can make a thread and we can start in procedures, that's how we got tbl going.

% I don't think that would be a good idea.

* Discussing procedures in procedures is a bad idea?

* Witch hunting is not a good idea. We are not professionally trained to do this.

* I'm not interested in a witch hunt at all.

* I'm more concerned with people who are bullies. and affect it has on those being bullied.

% I can see your concerns, and i think opening a discussion would be an idea. but unlike in real life, the bullied person has an anonymous line of defense. In runescape, in the form of the report abuse button or the ignore function.

* They bully with confidence, because of internet's annonymity.

* It doesn't stop them though, as you should know.

% once the bully has used up all of the potential victings what do they have?

* More victims. Jagex.com says it has 150m unique players.

* Ok, jagex is it feasible to remove all player's internet annonymity? Like most email accounts, when you sign up. YOu give lots of personal info on the form, before able to create an email account. Why not do it also here in runescape??

% I'm afraid we can't do that. Because the internet is annonymous by nature. and sadly people don't always give correct information. Listen, I think this is a valid discussion, but one for more than just us.

* What about, special ingame items for those that will register their personal info to jagex??

% We still can't guarantee that information is genuine

Louiellen

26-Jun-2009 10:48:50
* so you also can't guarantee that information pmods provided are genuine pmod registration then? using the same logic.

% That's what sending the urn was for. It's not something we're going to do.

* The idea of submitting my personal details to play a game doesn't appeal. and i think we need to keep in mind that the majority of people who come to rs have intentions of playing.
Louiellen

29-Jun-2009 10:50:07
29th of June 2009 Australian Surgery: Hosted by Mod French:

* Been having (lag) problem tonight. We got an update coming. Always gets strange.

% I think mine (lag) is caused by my pc.

* Do we need to expect a pmod-related update for this week? as per mod fran's announcemnt at a procedure's thread?

% Hmm. not sure on that one. I guess, I can only give the typical update advice.

* Lol, so only mod fran knows then... ok. She mentioned something more of a return of pmod awards.

* Like the special tea cup? lol

* I want cookie jar.

% Regarding Mod Fran's announcement, I guess we'l have to wait

* Anyway, regarding the QA. Shall we see the end of elemental teams?? To be brutally honest with you MOd French, It's really boring.

% Mod Fran is handling all that, I'm afraid. Tehre are rather a lot of you, we do need to divvy you up somehow...

* Well, it's much better, for pmods themselves to 'name' their qa teams. Just like the yesteryears qa era.

% But as I said, that's all Mod Fran's area. More announcements will be made when there's something to tell you.

* Not this boring 'captain planet' of fire, water, air and earth qa teams...lol. Go Planet lol

% I like Captain planet. Still, it take all sorts Earth ftw.

* The QA team for newbie pmods: 'freshers'. Where that name came from?? The Lumby Academy sounds really better.

% Well, when people start at University, they're known as freshers.
Louiellen

29-Jun-2009 10:50:44
* 'fresh' is what you get in a nightclub. All that rubbing and grinding and whoooa you're not a guy!!!

* Could we encourage more to come to surgeries?

% These are voluntary.

* Encouraged, but not force.

* I met a guy who is a mod for 3 years and never been to one.

% Perhaps he doesn't feel the need? *shrug*

* We could mention when we bump into other mods at least.

% It would be nice to see more people though. Then you'd be playing the ps3 and not paying attention. We'll encourage all your mod friends to come along. We can't always have Mmg or Andrew to attract punters.

* I have a message for whoever's responsible for rsch spammers. Please deal with (nameofspammer)??

% I'll pass the name on.

* Well, the other day there were couple of players that warned the ranks of rshc "spammers will come soon". I never took it seriously, I thought they were just joking. But they did it??

* shame the cc kick feature isn't as robost as it could be. I wonder if it's a (nameofspammer) still or someone else.

% some would claim it was too sensitive (kickfeature).

* You should have to stay in a cc for 10 seconds, no less (beforeabletotalk).

* Either that, or the 'right click' kick sent a command that didn't just kick the player out if they were in, but ensured that the kick stuck regardless. So all you'd need to do is right click to grab them and kick when ready.

% It's an idea. Feel free to put spelling checker I gots, I dunt maik mistakes nay moar.
Louiellen

29-Jun-2009 10:51:02
* How can we encourage pmods to post a suggestion? If the moderating suggestions forum has no jmod feedback?? It's like a ghost town?

% We do look into what's posted there.

* I for one, is someone that really welcomes feedback with what I post. And i'm confident the rest of the pmod community will value pmod forums more if there's more jmod feedback.

% Well, keep posting them up, I'll spread the word to the rest of the team. Can't guarantee that we'll have an instant response for everything. Ok, comments will be passed on.

* I hope, there's an indication that a thread was already viewed by a jmod. An identification system like that is truly welcome

* Rubber stamped: "this thread has been read by a jmod who shook his head in disbelief".

(all in the room lolled)
Stretch1028

29-Jun-2009 19:06:26
Last edited on 02-Jul-2009 04:14:55 by Stretch1028
EDIT: This isn't mean to be rude, so I ask that you not be offended by my view on it. Thanks.

While it's nice to see the effort put into all this, it's not really that useful at all. Why?

Because it's a *transcript*, ie a word-for-word account of what's gone on. It takes me just as much time to read through the transcripts (And sometimes even more) than it does to actually take the time out of my day to attend the surgery.

For this initiative to reach its full potential, I don't think transcripts should continue. Instead, I think the reporters should do just that-- report, much like newspaper/television reporters nowadays with interviews. A report (as opposed to a transcript) is just an overview of the highlights, not a word-for-word novel for every single surgery. Hopefully, in a report, most of the surgery's highlights can be placed into one post instead of reading the hugely annoying 3-5+ posts for every single surgery.

I love the idea of the initiative and the intentions and efforts put into it. However, I know myself (and others I've spoken to) don't have time to sift through post after post for every surgery (and typically, I've only been checking here once a week-- so you can imagine the amount of reading involved!)

Personally, I don't care about every little joke and all the small talk-- that makes things muddier and even more confusing to me-- perhaps you should clear up things (ie, clarity) and make it easier to use this resource. Report the highlights and the gist of what the Jmods say, but not verbatim every word. That's my suggestion, anyway.

sTReTCh
Louiellen

30-Jun-2009 08:50:34
Last edited on 30-Jun-2009 08:59:20 by Louiellen
Please use Quick find code: 8-9-396-58949571 The 'Clarity' Campaign: for comments and suggestions.

Edit: Stretch, please read my explanation at: 8-9-396-58949571. Because as per page 1 of this thread, this thread is for historical surgery transcript/minutes posts only, not for comments. We use 8-9-396-58949571 thread for comments instead. Thanks for your understanding.
Mod Jon H
Jagex Mod

30-Jun-2009 23:04:45
Hi Stretch1028,

I see what you're saying, but I think you've been a bit rude in how you've said it. It obviously takes a lot of effort to transcribe these surgeries, since it's not possible to copy/paste out of the game window. Describing the transcript posts as "hugely annoying" seems to me like a bit of a slap in the face.

Your opinion that a summary would be preferable to a verbatim transcript is a perfectly valid one, but I think you could have expressed it a bit less abrasively.

Cheers,

-JH
Louiellen

01-Jul-2009 10:37:38
1st of July 2009: Australian Surgery: Hosted by Mod Howes:

(talks about the transparency of hd chatbox).

* I have to be on the side, so that I get the black background for the chat box. For easier reading.

% I know what you mean - sometimes hd makes chat hard to read.

* If you down-arrow enough, you can do that from here (center).

% Would be nice if we had an opacity option for hd chat.

* I know at previous surgeries, an idea about positive reinforcements to discourage rulebreaking was brought up.

% Positive reinforcement?

* Of giving players some ingame bonuses, like higher hits or something intangible if they didn't break a rule for let's say 6 months period?

% Oh i see. Hmm. What are your thoughts on it?

* Something they can look forward to, and at the very least prevents ppl from rulebreaking. Something like 1 or 2 max hit bonus, for players with 0 offense history for the last 6 months or so.

* How should it work though?

% It's an interesting idea. I'm not sure how I feel about it.

* Lol, Ok.

% On the other hand, I guess it could be a really good motivator.

* Because for the last 5 years of the pmod team, jagex use punishment systems. And I really think it's enough time to say let's try positive reinforcement instead.

% On the other hand, how do we feel about bribing people to be good?

* Lol

* Shouldn't have to.

* Bribe = reward??

* I won't really say its a 'bribe' imo.

* Semantics

% I know we shouldn't have to. Its like the whole 'rewarding kids for good exam results thing'.
Louiellen

01-Jul-2009 10:38:01
* Less work for you guys. But that may mean, some curators will lose their jobs?? lol.

* Positive reinforcement is better.

% You know?

* I read an article in the news paper, about prison. They reward those that are good.

% I agree moving to a positive model wherever posible is good.

* Ok, how about this then, if they break a ruule their max hit is 5. No matter what weapon used?

% I guess kind of like a petrol station reward scheme.

* They say it is twice as good as punishment those that are bad.

% You clock up so many miles of good behavior - you get a price: :0-). Yea, I can see the positives in this idea.

* Ahh thinking like us now, that'll get you fired, howes.

% lols

* I can't remember where i read, but i read somewhere. About something like aprison or school. Where those that are bod don't get punished. But htose that are good get reward. Howes, I used a title you guys mr. jagex mod. I think i want to go back totitling you guys that or miss jagex mod.

% Lol, You guys seem convinced it's 'them and us' with you and jagex. It's such a pity because we really don't feel like that.

% So what kind of rewards were you thinking of?

* Would it only be the ones with black marks?

% surely those without black marks?

* How about a new item could be clothing or something nifty?

* How about you just make it a formula based on the number of blackmarks and their combat lvl??

% And those who get bms but then remain clean for months. rather like aa chips
Louiellen

01-Jul-2009 10:38:22
* If it's a reward people would get black marks to go and get it if its for looks. people will still want it.

% I guess that would make sense.

* If it's for looks, people would want it.

% Have you guys put this idea on the forums? I've been running round like mad this week so haven't had many opportunities to catch up.

* When does timbo upgrade the totw?

% Hmm, not sure - end of the week maybe.

* When will be the news coming.

% The news should be with us this week i think.

* Was there a recent change of how cm team operates, regarding how you reply with pmod queries? I observed with my queries, not all have been replied, yet they got actioned though.

% No, no changes. We aim to reply every one. Perhaps we have a bug where query reply get delayed in being delivered.

* Can you do me some clean up? Count to 35 b4 day is over, in joint moderator lound funorb. Needs a lock, the author wants it locked.

% Post on forum help in inam funorb and a jmod on funorb will sort that.

* Well, sad but true. Funorb pmod forum and joint lounge really are ghost towns.

* can i post at inam there, eventhough i still below 42 achivement?

% Ah you're f2p. No ok, I'll sort it.

Louiellen

01-Jul-2009 10:39:52
Last edited on 01-Jul-2009 10:40:08 by Louiellen
Reminder: Please use Quick find code: 8-9-396-58949571 The 'Clarity' Campaign: for comments and suggestions.
Jodie

01-Jul-2009 21:06:05
UK Surgery on Wednesday, July 1st at 2:30pm est

Those in attendance:
Jmod Mat K
Killer15
Keen68
Yogirasu
Jodie
1true Angel
Mystress
Ingmar War
Sunny Earth

The meeting started on time. After all the "hellos" & a few comments on our sitting positions, some questions were asked:

Angel wanted to know "something about the rest feature", saying, "it's a pain when resting in lumby, when you report you stand up & people have clicked on to the fact you reporting...I did send in a bug thing as wasn't sure if it was."

Jmod Mat stated, "Oh, I'll make a note of that...nice one...any more questions today?"

Angel stated, "I see alot of people in lumy world one saying 'wonderfuckland' & I'm not sure if I should report it or not."

Jmod Mat, "Not unless they spam it or use it aggressively. You can ignore some guy using it once."

Keen asked, "With all due respect, what rule do we report spammers in a cc?"

Jmod Mat K, "I was just reading that thread now tbh. You report as you would any other spamming; but, things are working on ccs to make that not an issue. We are working on things, yadda yadda yadda. There won't be an immediate solution, but when it happens, every player will cry with glee."

Jodie asked, "Mat, what you are all working on, does that include kicking those who jump in cc, say ugly things & jump out fast?"

Jmod Mat K, "It will deal with everything."

Jodie asked, "There was talk last month about something in the works for this month relative to the nasty names. Is it still going to come out this month?

Jmod Mat K, "Wait and see. Have we had an update this week yet?

Ingmar War, "only the ge page. No other game updates."

Mystress, "No game updates this week, it's on forums.

Jmod Mat K, "Well it's not going to be this week then."

continued...
Jodie

01-Jul-2009 21:06:42
continued...

Keen68, "Can we expect something good soon?"

Jmod Mat K, "Do you have $2? or f2 or 2 euros? I was going to say if you had 2 of something moneywise, you could expect an ice cream from the ice cream shop. That's good." (laughter occurring)

Jodie, "Why the secrets?"

Jmod Mat K, "We are always secret. And have you ever known me to give a straight answer?

Angel, "You should be a mp then. lol"

Jmod Mat K, "I would, but my values are not low enough. Oops, did I say that out loud?"

Mystress, "Did my mail get sent to bug team?"

Jmod Mat K, "It did."

Mystress, "Any idea if the data is helpful?"

Jmod Mat K, "I haven't had any feedback on it I'm afraid. However, everything is helpful. Thank you for taking the time to send it."

Darren asked, "Are you able to tell me if my message got passed onto Mod French?"

Jmod Mat K, "What message?"

Darren, "One I sent yesterday. Stevew said he passed it on. I just wanted to double check."

Jmod Mat K, "Did you get a reply to it? If steve said he had, he had."

More friendly conversation occurred and Jmod Mat K spoke of j-mods being like stalkers, with MMG being the worse, leaving notes on his desk and everything.

Darren asked, Mod Crow's recent figures suggest that we lost 129 pmods last week. Is something up?"

Jmod Mat K, "Nah, just a confusion."

Jodie asked, "Does that confusion mean we did 'not' lose 129 pmods or we did lose them because of confusion?"

Jmod Mat K, "The confusions means that we will lose them in about 5 minutes. BTW, you might want to check your inbox. (time elapsed) Only joking. We didn't lose 129 pmods."

Jodie, "glad u can laugh at my expense. "

Jmod Mat K, "I can laugh at anyone's expense. It's a skill I have."

This is when I left meeting; perhaps another can fill in what else occurred during this surgery.
Stretch1028

02-Jul-2009 04:13:11
Ah, I see what you said, Mod Jon, and I'm sorry it seemed that way. I'll put an edit in my post making sure I didn't intend it to be rude. I was just trying to say that honestly, this initiative has very little practical use to someone like me if it takes me 45 minutes to read through a week's overview of surgeries. To me, a word-for-word transcript doesn't clarify much. I'm sorry for my other post sounding rude, and to Lou, I didn't mean it to come across as such. But I do hope you take my comments on board to improve this great idea.

sTReTCh
Louiellen

02-Jul-2009 05:41:54
Again, let me remind everyone: Clarity: Surgery Minutes sticky thread is not for comments, just for transcript/minutes. This is to maintain the historic chronological order of the pages. Thank you for your understanding.

Please use Quick find code: 8-9-396-58949571 The 'Clarity' Campaign: for comments and suggestions.
Louiellen

02-Jul-2009 11:02:58
2nd of July 2009: Australian Surgery: Hosted by Mod Timbo:

* I'm a litle lost lol, about jagex policy on clan sites. Oracle and official rules are kinda contradicting each other.

% HOw come?

* WEll Oracle says you report without a mute or don't report at all. Rules say you can easily get banned for it. The short version is the leader of my clan wants to make one and he doesn't know if he'll be able to tell address. So he asked me and i have no idea.

% The rules don't say you will get banned for mentioning it. But the Oracle is always up to date, I'd follow that.

* Well he'd have to say full url

% There isn't a problem _really_ with people mentioning genuine clan sites, the problem is phishing sites disguised. That's why it states report, without a mute and we'll do the checking.

* What if non-mod reports him?

% Exactly the sam as if a pmod did. Not a problem.

* how inactive do i have to be before i get demodded?

% Yeah, pretty heavily inactive. Even then, it's unlikely that you'll be demodded without being contacted in your inbox.

* The thing is, I'm kinda leaving in-game indefinitely. And um... Forums well i'll be around a little. It's in the thread "hellow and an update on me". I'd really want to do something for the rs community. But i can't go online much anymore, cause of school and goals. So yeah, I can't really help moderate, so probably lose the crown eventually. But hopefully i will still have it until aug 11th. Aug 11th is my 3rd year as a P-mod, for those that ask.
Louiellen

02-Jul-2009 11:03:28
* If you leave us, you can get back the crown through pmod recommendations, so no big deal. Just concentrate with your rl goals first.

* Why don't you temporarily revoke your mod-status. till a later date?

* True, but I tell you, I probs won't be going on rs much at all. Like if i can keep myself from logging on rs. Like ingame (not the forums), then i probably won't go on runescape for acouple of years. If that happens, unlikely but who knows. Cause getting into the uni course i want to go, it's impossible if i'm on rs.

* I went through a similar thing last year. I understand and your education must come first and foremost.

* And anyhow, I don't want to change until at least 11th of august.

% There's not a lot i can say really, cept for good luck with your coruse, really

* I think my timezone guide is the only thing that's holding me from completely removing myself from the net.

* Just an observation. Seems like paul m is not active recently. Is he still with Jagex?

% Of course, he is. He's just incredibly busy.

* Paul has hay fever

* Ok, good to know. We end up hearing someone left, without announcement (before). Like Mod Pud before.

* Pud did announce though did he?

* Nope, we knew he left through a surgery. When I asked the question. It's at the transcript, if you wanna read it.
Louiellen

02-Jul-2009 11:03:56
* Me and my sister are both mods and want to make it known that we as girls would like to have the availability of mowhawks for girl characters.

% Erm, ok I'll pass it on ^^

* Why or are you allowed to tell us, why australian servers are currently offline, and have been for the day??

% I was off yesterday and only just got in at the start of the surgery. I'll ask around and get back to you. Be a little patient

* Um is it possible to actually move from pmods to fmods? LIke i know others did, that in the past - just curious?

% It is possible

* Clarifying something here, but have you had any issues with items going missing because of afros?

% Non that I've seen. Nothing the bug database either, or well bug e-mails.

* Just getting the story straight here. Guy put a white afro on, logged out, logged on, bought a torag's helm. Then when he put the helm on, the helm disappeared but the afro stayed on his head. He says he's put in a bug report.

% Well if i can't find it, it would have been classed as not a bug.

* What do you mean timbo?

% I can see all of the bugs we get through, and if it's not there, we tested it and it wasn't a bug.

* Maybe we should ask Hohbein, if there's anything wrong with the fros.

* Ok the afro seems to be stuck on this guy's head too.

* Like he took off the fro and can't get the helm off??

* Maybe the helm didn't like going on a white afro.

% You know the name of the character in question? I might be able to have a better look.
Louiellen

02-Jul-2009 11:04:22
* Someone is messing with super glue

(everyone lolled)

% Doesn't look like there is a bug there. Guessing he just can't see or something

* Ok, he's more concerned someone else doesn't lose a helm. But he'd like the fro to go.

% He's not even wearing a fro

* What a guy lol. He 'was' and that's the issue. His helm spot now says no fro, but ingame he has one. And it happened because he put torag helm there while he was wearing a white afro.

% the ingame image i have of him has no fro.

* Sounds like there's some confusion somewhere. Ok, let it slide, if he wants to bug report it he will, thanks.

* Well, him being the 'topic' of a pmod surgery. He is just so lucky his case is escalated this way.

* He doesn't know

* Not every single nonmod has a case escalated to jagex through a pmod surgery. What a lucky guy.

* I wanted to know if there was a way for non mods to report to you guys how we are doing, both good and bad. I keep hearing that there's a mean mods around. Abusing their powers.

% If a player reports a 'bad mod', we'll see what theire saying. Not to mention we review every report a pmod makes (I say we, I mean the community management team).
Louiellen

02-Jul-2009 11:04:47
* (ppl) they don't like to talk to us. It's gotten to where i'm afraid to talk.

* (try) joining light_arcana or rs_outreach clan chats. It will really change your view of how ppl see us as pmods, as responsible and caring players of the game.

% Indeed, the loudest people are the complainers. I wouldn't be afraid to talk, there are lots of awesome players out there.

* I heard the same today in the forums earlier. but be assured, that every report made by us pmods are checked and dealth with. We should have pmod appreciation thread.

* Yea, I have some nice talks with ppl in w1 lumby.

* Yea thats what i was trying to get accrosss I didn't know how true but the bad ones should be weed out.

* I actually think the problem is on mods' side. Whereever i go i hear things like 'you're way more normal than most mods'. "Most mods are grumpy".

Louiellen

03-Jul-2009 10:48:09
3rd of July 2009 Australian Surgery: Hosted by Mod Hohbein:

* I've just visted both w1 and w2 ge. They're completely drowning in merch spam.

% Hmm, So why not try a different world?

* That's not the point lol. I usually use other worlds, but weekends I usually just patrol.

% I see

* They're now promising that you can make 10x your cash in a day. I'd love to invest my cash and get that return.

* Lol, 10x the cash? Seems like similar to real life pyramiding scams. Are you aware of those?

* Oh you know it too.

% Well, 10x your cash mean any amount surely? There's no rule being broken by saying that.

* Those that are on the apex of the pyramid are the ones that get the benefits. The lower part of the pyramid are those that want to recruit more, so they will lvl up on the pyramid. and earn money.

% Ok guys, I really don't think we should spend the surgery discussing price manipulations. We've made our stance on it clear and we do understand your views on the matter. And it's something we'll continue to monitor and if we ever feel a policy change is necessary then we'll make one.

* Do you have a mandate to support clans as much as possible?

% But there's not a huge amount of point in us discussing here, and i don't mean 'man date' like in lumby. Well, clan support is something we're focussing yes. Merch clans aren't part of that support.
Louiellen

03-Jul-2009 10:48:37
* But that's what i'm wondering about, are we stuck on 'clan' and having trouble getting past that? Could it be that is a loophole theire exploiting?

% To be honest, I really don't think of them as 'clans'. They're just group of players. Nono, that's not the case. We aren't actively supporting merch clans. And that's not why our stance is as it is.

* You guys really can't see what's wrong with it?

% Of course, that's my understanding - I'll have a chat with Mod Timbo who works on clans to see what his thoughts are. But I'm fairly sure they'll be the sasme.

(after a few moments)

% Yea, Mod Timbo says the same.

* You know, that would have been an easy out for you guys lol

* Why not post that at public forums mod hohbein?? The sutff you told us, that merch clans are 'really not a problem'?? So that players won't blame us pmods, for not acting on it. and tagging us as lazy.

% Mod Jon H is actually in the process of writing up something up about merch clans. A guide to them, what problems players might experience. If they get caught up with them, and so on. I believe he's just in the process of finishing it off and it should be posted shortly.

* Considering it's against the rules for you to give, or us to ask don't expect us to help you out there. Mod Jon H is about to post up some stuff in public forums about merch scammers.

% Ah yes, yea - I don't know when exactly. But Im being told it shouldn't be long. I'll send him a main to find out what's going on. But it should go some way to helping players understand, merch clans a little better. And to understand the potential risks of getting involved.
Louiellen

03-Jul-2009 10:49:41
* Do so at your own risk sort of thing?

% Basically, yea. It'll also make it easier for you guys to point players who ask about them to a central thread.

* Is there likely to be any change in stance regarding the disruptive nature of their advertising?

% Not that i'm aware.

* I had a pmod pm me and ask me what they should do if a group of people were announcing their membership of tained ones. And I told them to mute'em. That is still the stance??

% yea absolutely. I haven't really seen that come up many times. I guess if somebody is saying they're a member of a rulebreaking clan and going on to describe the rules. They've broken or brag about it. Then a mute would be cool

* Guys, especially mod hohbein. My concern about that cheating community, what if they have a pmod account on their side?

% But perhaps just saying they're a member is a report without. - if you know who that is let us know and we'll investigate.

* Yeah for encouraging, but just claiming to be a member of Tainted.. Used to be a justification for a mute for those guys.

% I'd just report without a mute. I think this is jmust my opinion though, I could be wrong.

* Tainted is?

% A rule breaking clan.

* ONe of the worst hacking groups and andrew hates them.

% To be honest, I don't think we'd mind if you did mute. But if I saw it myself, I'd probably report without until something else was said.
Louiellen

03-Jul-2009 10:51:59
* I think most of the real tainted crew have figured out not to say too much in public anyway.

% Yea hehe, anyone saying that probably 'isn't' a membe.

* So what's left would be more kiddies encouraging others bragging rights lol.

% Some younger players just think it's cool to brag about which is why I'm sort of steering to report without.

* Plank bots - on normal accounts, or bot accounts?? So could be kids who need planks and use bots to get them. Like many of the recent flax pickers.

% If you suspect them of macroing feel free to report'em

* Did you dig up any dirt on emps? This relates to a query I sent.

% Emps..

* Um, 'emp scape'.

% Ah right. I passed that over to icu mate. Haven't heard anything back.

* Do you think anything will be done about Quick Chat interface, Regarding delays which a quick chat message can be sent?

% Hmm, Not that I'm aware of. I mean I haven't heard any such plans. What do you mean delay? Between messages?

* Yes

% I think that's deliberate, it's an anti-spam thing. Yea I think it's deliberate. It doesn't seem too bad to me though?
Louiellen

03-Jul-2009 10:52:34
* There's been a bit of a problem with it and mass spamming in ccs.

% Ohhhhh. YOu mean 'including' delays.

* Apart from the very occassional clan chat spammage..

* That relates to my q too

* Even autotyping has been a problem with clan chats.

* I wouldn't particularly say it's that much of a problem.

* Any news on the cc kick issue?

% Well, to answer - I don't belive we have any plans to put a delay between sentences. (for the second question) I haven't heard anyting.

* What I meant was the number of qc messages that can sent within say a 60 second period.

% Aye

* HOpefully next update I'm off to party a bit.

% Well there 'should' already be a flood filter in place. But I think it only effects really persisten spam.

* There's a long time suggestion thread of manunkind at moderating suggestions forum about that. It's as old as the q chat itself, that thread. lol

* Hey Mod hohbein, is there a chance that all members of cm team in a video. Just like that one that were presented by icould??

% Hehe. That'd be cool wouldn't it?

* Do you every all get together on rs, I mean all jagex mods.

% On choobs or jmods?

* YOu may wear a mask if don't wanna be identified

* Jmods

% Haha. Not htat often actually. ONly when there's an event of some description. Although we were all on our choob accounts yesterday luch time. I one of our ccs. That was funny . I was annoying everybody by telling them every time I. Gained a fletching level
Mod Paul M
Jagex Mod

03-Jul-2009 11:47:38
Hi guys,

I took surgery yesterday evening so I thought I'd post the questions asked that may be of help:

"If I post in the Club Mod Info Share thread, will I get feedback?"

No, unless there's a glaring issue there we won't contact you with feedback. The reason being that it's a quick job for us to bang through the info and take the relevant action whereas it would take a huge amount of time to contact every player that leaves information to say 'yes we did this' or 'no we didn't take action on this'.

"What's "%%%" mean? Is that the code for mod harassment"

"%%%" is what the guys in the Adbusters channel use if they spy an adbot. ":S:S:S" is the code that you guys use if you're being harassed by a player and want to let us know about it (check the Oracle for more details!).

"When reporting adbots, I report for Macroing, then Encouraging Rule Breaking and finally, for Web Advertising. Is that overkill?"

It is a bit! If it's an adbot then a report for Web Advertising alone will do the job. If you want to report for macroing too, there's no harm in doing so but the evidence we get from the Web Advertising report is enough for us to take the correct action.

"Why can I telegrab through a window but I can't report through a window?"

Well, odd though the question is, it transpires that this in reference to reporting while in guilds. I don't have an answer for that right now I'm afraid but I would venture that guilds have similar restrictions to the P-mod room and work on the same basis. I'll ask Emilee to track us down a definitive answer there.

And that's the questions! I've omitted the "what's white and can't climb trees?" question as I'm pretty sure there's no fridge in game at present.

Paul M
Mod Emilee
Jagex Mod

03-Jul-2009 15:35:23
""Why can I telegrab through a window but I can't report through a window?"

Hi guys,

Could you give me a little more detail about this please?

Many thanks!
Louiellen

06-Jul-2009 10:48:16
6th of July 2009: Australian Surgery: Hosted by Mod Hohbein:

* Mod Sophie and Mod Samantha left Jagex's CM team. Any news for replacements???

% That's something Paul M's currently looking into.

* Just wondering when we are getting newsletter back?

% Newsletter?

* The one we have sent to our inbox

* The one telling us to go to the forums?

* The weekly one

% I thought that was still sent?

* It's the mod magazine now.

% I have no idea tbh - that's being dealt with by mod fran at the moment or is it mod crow. Perhaps news letters aren't sent anymore. I really don't know if they'll be making a comeback.

* I didn't realise it was stopped, no wonder i have to search things out. Ah I give up. I want to play not search forums.

% I guess you'll have to wait and see;D

* With a weekly update in the pmod times. while the forthnightly is in club mod. Saving crow time making these news.

% Really haven't a clue what Crow's planning at the moment. If you need to find out I'd just ping him a quick query.

* Make a list of people who want the message, then sent it to them. If it's possible. If its too time consuming don't then.

% Aye - although I imagine that might be quite time consuming. As there'd probably be a few hundred that want it. And maintaining the list would take ages. WEll perhaps just a reminder that the news is up would be good, like we use to
Louiellen

06-Jul-2009 10:48:47
* Hohbein it may be nothing but... Have a look at my last report 5 minutes ago. If its true it could be bad.

% reports take a littel while to come in. So it won't be there just yet. But we'll get to it shortly after it's receive D

* It's about scamming free membership.

% I never report really. Only if a player is clearly going out of his/her way to get muted or banned, and there's no sense in taking to them or they're macroing, usually like web advertisers etc.

* Stand in lumbridge

% Solicitation - but i never really visit lumby w1.

* There's this person who pmed me before who said he was on holidays... And got banned for macroing.. (he wasn't playing at that time). So he got banned for macroing.. When he was on holidays. And he highly believes that his appeal will be denied.

% I see, Do you have his name?

* I don't know if he mentioned that he wasn't in control of the account at that time. But is it possible to check if he was or wasn't as part of the appeal, yea i do. His name is (removed) it's his skiller account that got banned.

% Thanks mate.

* I said i can do nothing. But no one is asking anything here, thanks, your a gem.

% I know I know

* Do you think i would be bad taste to dress as michael jackson in runescape, coz i really want to.

% You can do what you like. As long as you aren't breaking rules or being innapropriate

* Well, I have no idea if 'moonwalking' still possible since the route update...lol. So you have limitations of imitating michael jackson.

% Lol
Louiellen

06-Jul-2009 10:49:15
* It's still possible in some cases

* Is using 'fastfood technique' in a clan chat, to remove hostility ok with you guys?? For example, i'm in a cc and the clan chat is terrible: I'll redivert the attention of ppl, by starting a topic about burgerking or mc donalds.

* Haha, I like your thinking.

% Fast food what with the who now? Oh, lols. that's fine and burgerking.

* Lol, that's awesome.

* Something to talk about, that remove the hostility of clan chats.

* So my technique really works...lol

% But mc donalds for the milkshakes.

* Burgerking is hungry jacks in australia

% I once saw an awesome thread on a forum i read. It was about something completely rubbish - and somebody came on and said 'this thread is now about cake' and everybody started talking about cake completely hijacked the thread. But it was awesome it wasn't on the rs forums this was on a forum i read but it was brilliant, hehe

* Ppl seeing a pmod talk about food, the hostility stops and just talk about food

* I'm cracking up laughing

% I'm supposed to meet mod mat k now D: Well, 10 minutes ago, ha. I'dd better head off if there arean't any other questions?

* Remember this is your excuse of being late (surgery). We held you up, tied your hads behind your back

* Remember, your excuse is cake

% I'll try that. I'll get into the meeting. And halfway through say this meeting is now about cake

(everyone lolled)

% I'll let you know the outcome 'heads for trapdoor lever'

2n2r4

07-Jul-2009 00:52:10
Ok, I'll take a stab at this.
----------------------------------
USE Surgery 00:01 Jmod Host: Mod Howes

8 Pmods were present sitting around the fires Mod Howes provided (sadly, he forgot the marshmallows).

Q: Is it true Samantha left Jagex?
A: Yarp, fraid so. Family commitment.

Q: Why weren't we told?
A: Sorry - no idea. Probably because it was quite sudden. We only found out by the by. I'm sorry you weren't told sooner.

Q: Is Mod Zach still around?
A: Yup, He's still in nights but not with CM.

Q: He's (Mod Zach) given up on (regular forum) postings?!
A: He's busy with spreadsheets and stuff.

Q: Anything new from the bug team about lazy/wily cat bug?
A: Would it surprise you that I hadn't heard anything?

Q: Any reason why Mod French is accepting new mods before the usual month has passed? 2 of my friends got modded 6 days after receiving the invite (as compared to getting the crown 1 month after invite) which is a great change, just wondering why.
A: Yes, Mod French has a lot of mods to recruit.
I think things have sped up a great deal. I don't know if it will always be so quick. Not been told if its a new thing or anything.

Q: So what have you been up to, Mod Howes?
A: Well, this and that P)
Been playing a new mini game ready for launch because I'm helping Jmods support it, but I've had a heap of project work I've been trying to fit in around usual stuff ..busy busy.

Q: Will the mini game be available to f2p?
A: No

Q: Which mini game?
A: Couldn't possibly say

Q: Any idea when it will be ready for p2p release?
A: Yep
Like I can say!

Q: Any progress on the pming without adding (to friend's list) that Mod Mmg said he'd look into?
A: I haven't heard anything and I didn't know we were looking into it but sounds good. We've been suggesting a temp add message thing for 3 years +, so it would indeed be nice.

The end.

p.s. - sorry I didn't exactly follow the format.
Mod Mat K
Jagex Mod

07-Jul-2009 11:10:36
Last edited on 07-Jul-2009 11:15:30 by Mod Mat K
Minutes of the surgery 10am BST 7/7/09.

* What's happening with hit and run tactics in clan chat channels?

Mat heard some good news yesterday but fixes can take their time. As soon as more can be said, P-Mods will find out.

* When had registration become so quick? Some people are only taking a week.

We refined it to make it easier. We have had more practice at it now, so we are better at doing it.

* Will that mean mods can be recruited before the end of the month.

Yes it does.

* Are you using the academy cc?

Nope. 'Mentor help' is being used instead.

* If I report an offensive name in a foreign language in the thread on the forums, should I explain why the name is offensive?

Yes, and which language it is offensive in too please.

Princesseuss

07-Jul-2009 20:25:54
July 7 UK Surgery Synopsis (procedural questions only)
Mod French

Q: There are riots going on now, I assume it is *not* confidential to say PMods and JMods will not show up?

French: No secret mods don’t turn up to riots.
It’s a bit of a vicious circle
Well, the whole point is that we don’t encourage rioting full step.
It doesn’t help
It’s not constructive

Q. When will a mentor contact me?
French: Mod Fran deals with mentors and team.

PMod Addition: ___ should read the Mentors Forum and Freshers thread if not already done so..For names and clan chat information.
French: Good point.

Q: I am f2p and can’t go on forum.
French: All mods can access pmod forum whether f2p or member.

Q: (related to spamming, autotalkers at Grand Exchange area)
French: If they spam non-game related text then you can report that.
If they admit to using auto talker you can report for that.
Princesseuss

08-Jul-2009 04:22:07
US West Surgery Synopsis with Mod Lorenzo

Q. Did the German Worlds get right click reporting? And if so, how did it go?
Lorenzo: Yes and it was well accepted.

Q. Can you elaborate? Did reports go up? Quality?
Lorenzo: Players and mods really liked it. Reports went up. But quality was not too great.

Q. Plans to share on other worlds?
Lorenzo: It’ been discussed. But not confirmed.

Q. Can Jagex make a moonwalk emote in honor of Michael Jackson? …
Lorenzo: I’ve seen it in suggestions. But we do have the zombie dance. Well, only time will tell.

Lorenzo Q: How many of you use Events forum?
PMods give various answers, none showing regular use.
Lorenzo: Just Wondered.

Q. Still killing merchanting?
Lorenzo: Its being delt with, watch this space.
Q. Various statements and questions on rules for individuals and clans.
Lorenzo: Merch is not against the rules. Its just merch clans are causing concerns in the community.

Q. What about the 26k trick?
Lorenzo: Its also being looked at.

Q. What about players air blast each other AFK for hours?
Lorenzo: No idea.

Q: Have you heard anything about a special classic item coming? .. for those still on classic?
Lorenzo: The classic item is rumored. It has not been confirmed.
Louiellen

08-Jul-2009 11:00:12
8th of July 2009: Australian Surgery: Hosted by Mod Hohbein:

* Lol, there's a mod hater outside.

% Bless him, really?

* I wonder how he did knew that we are mods, nobody talked??

* I know, there seemed to be a few people around.

* Yup, by the bridge. Lots of high lvls

% Hehe. He probably had the info leaked to him or something. No biggy. He'll get bored and go away. It's not like the old days when we could get crashed. Although part of me miss that - t'was quite amusing sometimes rolf . I just went to type D: in the chat window but accidentally had my calendar open and created a meeting for D:

* Ok, was that a confession that you were the mastermind of mod hulme's crashed surgery years ago?

% Haha Yes!

* The one with rioters shouting '1337 support'?

% I mean no

* Are we allowed to ask questions about mechscape?

% Not really, I mean, I can't answer.

* We asked by another mod, if we would get the chance of testing it but don't answer... lol

% Hehe, my lips are sealed

* Is there any near-future plans to upgrade any aspects off.. Any of current skills?

% Raaaaaally can't say mate.
Louiellen

08-Jul-2009 11:00:39
* Naww, that's ok =/.

% Can't talk about aaaaany possible future updates and whether or not they will or won't happen. Sorry! Aljosa go for it mate.

* Is there any near-future plans to upgrade any aspects of dual moderators?? or making more?

% we aren't against making more. I think it's a case of when we find people who we think would be suitable we'll invite them.

* Btw, can you fix the floating rest problem i'm having? (she really is floating on the floor while at sitting position). There's a gap between my resting and the ground.

% Oh yea lol. I'll check to that after surgery. Send a bug report. And we can look at why that's happening.

* Cus this floating thing happens in both normal and hd graphics.

% It's a graphical glitch.

* Hohbein, is it possible to change url to runescape.com instead of www.runescape.com/game/**?

% runescape.com takes you to the website. What, when you're ingame.

* Yea before july 08, it was always www.runescape.com

% NOt sure if that can be changed back. I'll check out but i'm not sure they'll be able to do anything. I didn't even know it was changed. But I'm sure there's a good reason for it. But i'll try to find out. But I think players can pretty much figure out. That going to www.runescape.com and clicking 'play' is safe enough. And anything it then leads on to will be safe especially if they visit the website on a daily basis. I don't think it's really a problem.
Louiellen

08-Jul-2009 11:01:01
Last edited on 08-Jul-2009 11:11:31 by Louiellen
* What about those hack sites that look very very similar? I mean they may look the same but with 1 letter on that other section.

% Yea, but they're called like 'www.runescapethegame.com' or something.

* But what happens if it isn't www.runescape.com/game.wd instead of ws? or something like that? That could open up a whole new hack site no?

% I see what you mean but i'm pretty sure that can't happen we own the runescape.com domain. Nobody else can have runescape.com. The actual address would have to be different. I don't believe they could have runescape.anything. I believe we own all of them. Not 100% about that though.

* Still some people like me.. are extremely paranoid.

% Hehe and caffeine fueled. I'd better call it a day i think It's only Mod Jon H here and he's not doing any work. So I'd better do some! Don't tell him I said that.

* Scare thos people off? (the high lvl players at the vicinity of lumby guide, expecting for mods??)

% I'll go dance at them quickly, then i go
2n2r4

09-Jul-2009 00:53:54
~~~USE Surgery 00:01 July 9th. Jmod Host: Mod French~~~

Approximately 16 Pmods were present. Mod French needed to cut the session short, so it only ran about 1/2 hour.

A mentor brought up the fact that when right click reporting in Lumby, if the text moves up, when you get to the report screen, the wrong name would show. She tested this again to make sure she was clicking on the right player, and the same thing happened when the text moved up.

Mod French: I'll put it forward as a "Tip of the week" for the news. Right click reporting is definately handy, but extra care is required. (Always double check names when muting)

Q: Is Jagex aware that we can now add our own name to our friends list? And is that a bug?
Note: We tested this in the room - some of us could add our own name while others still received the message, "You can't add yourself to your own friend list." Those who could add their own name, could also pm themself.
A: I don't think it's a bug - after all you don't need to add yourself and you can remove yourself if necessary. Hmmm I don't think it's a serious bug, but feel free to submit a report if you think it's worth it. I'll mention it to see if anyone thinks it needs fixing. A bug report would be useful.

Q: Anything more on not being able to right click and mute?
A: I've not heard anything myself, but if there is still any problems . . . you can send a message to us.

Q: May I ask when Mod Mmg is going to let us have a look at the closed beta for Mechscape?
A: No idea I'm afraid. That's his decision.

Q: Will there be mods on Mechscape?
A: I'm fairly certain there will, but I know nothing definate about it.

Q: There are rumors going on that the 26k trick in pvp is now against the rules.
A: I've heard nothing definate, but we'll definately let you all know if anything changes.

Q: Is Jagex aware that pvp drops are destroying the RS market?
A: We take game balance into consideration with every change.
2n2r4

09-Jul-2009 02:21:55
Note regarding the adding yourself to friends list, it works if you put a space before your name.
Mod Mat K
Jagex Mod

10-Jul-2009 10:58:25
Surgery 10AM 10/7/09

* How long until the right click report issue is fixed?

We haven't heard when a fix will be released, but the devs are aware of the issue.

* P-Mod promoting the 26k trick, is it reportable?

Nope, as it's not against the rules.

* So a P-Mod promoting 26k trick is not unmodly?

It is not unmodly.

* A players says he was to use an auto-talker to get a rank in a clan, so I say it's against the rules , since it is.

That's right.

* But we don't report it until he breaks rules with it.

You can report them if...
o They say they will use it,
o They say they have used it,
o They are spamming non game related stuff.

* Can the player report those encouraging him to use the auto-talker?

Yes he can.

* Some player wanted to role play babysitter and kid.

Yep, mute that.

* Do I need to send a query?

Nope, we'll pick up on it.

* Can players still right click report in the German worlds?

Nope, that has been fixed. If you are not sure whether something is a bug or not, get the player to send a bug report.

King Runite1

14-Jul-2009 08:28:36
00:01 14/7/09 Mod Mark H

* Concern as to P Mod team direction - increased access to betas, ever straying the role as positive community impact and more towards ideas which advance the view that we do get in game advantages despite the KB continuing to state the opposite. Coupled with the adverse reactions - naturally - from players when something shows. I just feel that the P Mod isn't what it was - less emphasis on moderation, more on being a cross between an official clan and a beta testers - something we aren't picked for.

Alrighty, I'll do my best to answer. Mmm, certainly having an out of date KB entry won't help things. It's certainly not the intention to become a clan or beta tester. Really the Q&A with Mmg was a chance for you to ask questions and have your chance to speak with the CEO.

* But is that about rules or future advantages - RE: the question about Mechscape Beta last time

It wasn't a "Hey let's give the P-Mods lots of future info" - well it was really a chance for both. Ultimately, we pick you guys because we trust you. Who better to start with for the occcasional beta test? Okay, sure, maybe we need to let the other players know that, and make sure we do damage control so it's not seen as unfair. But the intention of the role isn't solely on future content and advantages.

* One of the reasons I bring this up, is because I saw a leak on an unofficial fansite over a month before the Security Key was announced officialy which gave details about it.

Mmm always a nasty issue.

* On one level I thought... well it's breaking guidelines. The other... well it's not really p mod info is it? It's an advantage

How so? What specific advantage did you gain?

* We got a priority discusson with MMG about what sort of stuff we'd like - something that can't be said for a post on page 42 of a sticky or some thread descending towards page 51.
King Runite1

14-Jul-2009 08:29:15
Sadly, players seem to have access to MMG on a rather private basis.

* Well - he does add them. So that's his choice.

Mm, and it was his choice to talk about the security key too. I believe he brought it up in response to a P-Mod asking about ways to increase security for players. That, sounds like a fair P-Mod question to me.

* Yes

How did that put any P-Mod at an advantage to anybody else. It's not like he gave you all one early is it?

* I believe the phrase is "not provided with any advance or behind the scenes information"

Well that certainly needs to change because you guys *should* have a little advanced knowledge on some issues. I agree completely. I believe the whole section needs a re-write and have told Mod Fran such.

* Thanks - my opinion is it should be made into a main page post or if not a forum sticky?

Well, I can make no promises on that. You know that main page news is difficult to swing for things. But I'll pass it on. Forum sticky, that's much much more doable.

* YouTube Question: What is Jagex's opinion on "look at my video on there". RS related can be advertising, what about others - like Music videos. What about the Jagex YT account

For stuff like "Hey check out my username on YouTube and the vid 'my wc vid'". That's still advertising - well atleast it is on the forums. Anything directed users to search for something or go to a location is still advertising. Yes "thejagexchannel" is ok (ED: thats Jagex's YT username) - because we know it's safe.

* With an example as yours would it still require a mute?

I'm not so hot on P Mod specific procedures, I would check with Oracle/Mentor on that one

* Used to be mutable with new Oracle I'm not 100% sure. Need to study more

I'd say (of my head/judgement) if you think it's to a bad video, then yes. To something innocent, no.

* So it's up to players to decide to report or not?
King Runite1

14-Jul-2009 08:29:50
Mhmm. Like I said, if you think a person is directing to bad video, safe to issue a mute, if not, no need for it. But check with a Mentor or on forums anyway - I'm more of a forum mod I'm afraid.

* When MMG answers CC questions, does it give the P Mods ability to answer. It happens quite often now - players quoting him.

Use your judgement, some stuff MMG will say you might think "Okay, should he have said that". In that case get in touch in the PMod forums and ask us.

* It's great he gives players the opportunity.

* What was the Mechscape Beta thing about?

* Closed beta access for P Mods

* F2P too?

I imagine so, just don't know for sure. who knows what MMG is thinking - it might be a while yet. Depends when they thin it's reading.

* Whats happening with the next QA

I don't have any details I'm afraid. Mod Fran's not in and I'm not sure what she is planning. I think the idea is to use the forums now instead.

* Use P Mod room with forum mods allowed in

Can't sadly.

* There was no weekend surgery (00:00 Saturday) with no apology.

Really - there was definitely a surgery on midnight Saturday. I'm sure of it. Maybe the shifts mess up my days. Well I'm sure it won't be an issue again.
Louiellen

14-Jul-2009 10:45:33
14th of July 2009: Australian Surgery: Hosted by Mod Hohbein:

* Jagex staff can only use jmod accounts at work computers right?

% Hehe, that's right.

* That means mod mmg was still at the office when he holds player meetings at 1am UK time???

% Aye

* Wow, very much dedicated guy.

% He usually comes over to sit with us when he holds them. Yea, he is. And he has to be up at 7 the next day.

* What the heck 1am local time, and still at the office? I have such a respect for the professionalism of that guy.

% Hehe

* I don't want to sound rude, but can i have a recap of the questions that were asked today?

% Hehe, there haven't really been any. Nothing procedural to do with pmodding, so don't worry.

* We fed the chat filter and you walked in

* What does rts mean?

% Real time strategy

* return to sender, if written on an envelope.

% Could this be the most useful surgery ever? I think it might just be.

* Are capes coming from free free players? The free skills for

% I couldn't possibly say.

* They are coming, Mmg said so. In a surgery.

* That sorta rubs it in the face of people who pay to play.
Louiellen

14-Jul-2009 10:45:58
Last edited on 14-Jul-2009 10:46:31 by Louiellen
* May I forward a message to mod seven through you mod hohbein? Just really quick. Why is the comm_unity sign up thread keeps on being posted every month still? Are we not agreed, that it needs massive reforms?

* That's a good question, hardly every see anyone there.

% Best thing to do would be send a query for him, I'll probably forget any answer he gives me ande he'll be able to tell you straight off the bat.

* Guys, we want you to spend time more efficiently. and comm_unity management of the friendlist it contains takes time with no benefit.

% I really don't have much to do with initiatives at the moement. I really can't comment, as I don't know any details. Again, send a query for seven. or for me and I can forward it to seven. Best to get a straight answer from the horse's mouth

* How do i send queries to particular mods? for future references.

% Just say 'fao whoever' at the top of the query. then we'll pass it on em

* fao

% For the attention of

* In the pmod centre?

% yea. Send a query as you normally would righty. I declare this surgery over.

* About skillcapes or 'capes of accomplishment', It's been mentioned heaps I guess: But a lot of ftp players don't appreciate them being called 'capes of achievement'. Skillcapes is a much less controversial name imo.

* Why is it called a surgery? (the Q&A session with pmods) The forums didn't give a straight answer as to why.

* It's the only way hobes operates.

% Because I remedy health issues. Wait, no I don't I don't know But now I must.... *heads for trapdoor lever*
Princesseuss

15-Jul-2009 02:15:08
Last edited on 15-Jul-2009 02:21:14 by Princesseuss
US East Surgery with Mod Timbo

What is the opinion of most JMods on 50/50 worlds and intentional ties on minigames?
Timbo: “They are not in the spirit of the game but if you want to do them its fine.”

Why are posts not hidden on Forum Help?
Timbo: “It’s so players can edit them if they want to and it gives us an indication to when things haven’t been answered.” Timbo also said most forum help is taken care of very quickly and that the Report A Site is automatically hidden

Can JMods see our RS status when posting in forums?
Timbo: “Not on the Regular Forums, not without a lot of clicking.”

PMod asked if when posting forum emergencies found on the foreign language forums, they should provide explanation or translation.
“Yes but we will need to wait for the (foreign language) JMod to get in. .. Its safer if someone on our end knows what is going on and reads it.”

Great there’s live help now too. JMod in game help.
Timbo: “Not a lot I can say except . . cheers.”
PMod explained there are two new stickies about it in the Jagex Lite Forum.

PMod shared that another had found a YouTube video advertising seven different accounts for sale including 2 level 138s and had posted the URL in Information Share of Club Mod Forum.
Timbo: “Awesome, thanks.”

Another noted that they had noticed videos advertising giving accounts away.
Timbo advised to send in a query.

~ A bit of nonprocedural sharing~

Did you know the volcano in Karamja is geographically incorrect? As a geologist I protest.
Timbo: ‘What about the fact that you can pull a shark out of the sea with your bare hands?” …. “Okay thanks”

A PMod credited ‘If in doubt, report without’ as a Hulmeism, and expressed missing seeing him.
Timbo: “*** na na, I still see him.’
Whack him with a rubber chicken for us?
And wear a pink skirt?
Give me your blue phat before you go?
Timbo: “Sure/maybe/no.”
(Editor’s note – reasonably sure I got those questions in the right order for responses. )
Louiellen

15-Jul-2009 10:37:45
Last edited on 15-Jul-2009 10:38:30 by Louiellen
15th of July 2009: Australian Surgery: Hosted by Mod Hohbein

* Is it possible for you to track a query i made to mod lorenzo? because he said he sent a message to graphics team. About the mirror shield

% Hmm, Oh right. I'm afraid you'll need to ask him directly about that. He's not here at the moment though.

* Is it possible to track messages sent to him?

% YOu could send a query to his attention. Well, I'd imagine he sent an email.

* Next leet of the week?

% when i get time to write one! Gief me time and i'll do it Unless someone else has something more pressing.

* Can we get a hint on this weeks update?

% sadly not

% Hold on guys, can we keep it to one person asking questions at a tim Otherwise i get confused.

* I get confused more with 1337 speak

%

* Tried reading the new oracle and got all confused. and it talks like in the first second, third, forth, fifth and a lis bit in the sixth person.

% Lol, Does it?

* Tried to get through it and got lost on a 'jmod would do this'. A pmod 'might do this'. Old oracle told me rules. New oracle tells me what you might do.

% Oh right, well the new oracle is less stringent. If i were you I'd just scroll down to the table showing the rules and follow that. It's fairly straight forward. No report, report without and mute. Aye?

* If you spamvertise your cc, is it disruptive behavior?

% No, not if it's game related. Although you shouldn't be using an auto-talker obviously.
Louiellen

15-Jul-2009 10:38:01
* In the mod room. Why can't we manually pick a music track? What's the point of having the music player if we can't pick track?

% Err, no idea Remember guys, a surgery should be used to ask procedural pmod related questions ;P I don't mind the odd non-proc here and there.

* Hohbein, you like the new oracle

* New oracle = pmod's common sense. Jagex trust our common sense

% Aye, course i like it
Mod Mat K
Jagex Mod

16-Jul-2009 11:07:38
Minutes 16/7/09

* Why can't I report people using autotypers?
Because there is no proof from a P-Mods perspective that an autotyper is being used.

* Shall I report people floating when sitting?
Nope, it's a graphical bug.

16-Jul-2009 11:25:03
The contents of this message have been hidden.

Louiellen

17-Jul-2009 10:48:08
17th of July 2009: Australian Surgery: Hosted by Mod Hohbein:

% Been up to anything massively exciting?

* Nothing can compete with lego.

% Agree

* Ca we have a point emote?

% A point emote? Err, no. Hehehe

* To point

% heheh

* Poke some one in the eye? lol

% Would be cool

* Kids don't know compasses. A point would be nice.

* 'additions' i want a 'slap other ppl emote'. For the solicitors of lumby to get slapped

% Hehe Aye

* We have chicken and carrot

* Lol yea you drag a whale out of their pocked and slap them.

* Why can't we melee ducks in the river lum anymore?

% Because that's cruel

* We can in fishing guild, still?

% They have less morals in the fishing guild

* Lol

% D:

* I think we can do it in falador aswell in the park

% HEhe

* Can you make it so that dog in varrock bites kids that tease it? lol

% heheh Not sure what their parents would say about that.

* I could show you how we can't melee ducks. On one side, there's like unwalkable sopts on the other side it says 'i can't reach that'.

% Aye

* I could show you quickly, after the surgery if you like.

% It's cool, I'll take your word for it.
Louiellen

17-Jul-2009 10:48:46
* What's with the fog in edgeville?

% The fog or frog??

* Fog

% Ah lols, I honestly don't know.

* could you ask someone that may know?

% I'm sure it's just something to do with making it more atmospheric. I wouldn't worry about it too much Maybe they weren't atmospheric enough. Not right this second mate. Nexst time mod emilee is around I'll try to ask her. Although I may forget. So no promises Hehe.

* Briefly, what is the 26k trick?

% Two players go to a pvp world, one carrying 26k worth of items the other kills this player over and over again to increase earning potential.

* Ah thank yo8u

* The way I heard it was two players would continuesly fight for like 30 minutes. say wearing d'hid armour and using air strike. While also holding 75k coins. They would gain their potential that way and then after 30 minutes they would go and kill one another. While having 26k+ coins in their inventory.

* Actually, it's more common they just stand or sit in a hotspot for 2h. Then kill thier friend 4 times.

* Would it be possible for you to find out my playing time?

% We generally don't give ut that information.

* Mmg did on the forums

% Lol awesome. But I can't I'm afraid

* Why not? 'puppy dog eyes'

% It's not regular procedure, it could be used as informatioin in password change request. It's unlikely but it's still a risk. Also, if we tell one person, we'll have to tell more and we'll spend our entire time checking out people's game time
Louiellen

17-Jul-2009 10:49:42
* Is there ever going to be a by x option for attaching wire to light bulbs?

% I really can't say, can't discuss future content I'm afraid.

* What is I.A.F. (not found it on forums yet)

% It's a pmod run initiative mate. I think there's a thread in community about it. It's run by Aja Wyndward, so if you can catch her have a chat to her about it for more info. WAit, was it I A f or Laf. Aye, my first answer stands

* Ahh that's Lumby Academy Friends

% Aye, it's to do with helping new mods.

* Is it ok to mention twitter on runescape, the forums or funorb.

% You can mention it, but we'd rahter you don't point players to specific pages on the site.

* What about to the official jagex twitter page?

% So, 'twitter is awesome' is fine. That's probably the exception (jagex twitter page)

* What about if we see a person advertising their twitter account.

% Report them without a mute

* Are we still having issues with the pmod centre report list?

% Hmm Not that I'm aware of. Why, what's up?

* Mine's missing a bunch of reports, and have some pending from early july still. And I know you guys have been at work since then.

% Hmm, really? Sec let me look. Struggling to get into your reports atm. I'll check it out later. Thanks for raising that.

* That's no big surprise there lol. Btw, if you do get the list open, find out how many pages there are.

* Maybe they ran out of paper...lol

* Last time someone went to look, they said they'd have to run the thing overnight to get my list up
Louiellen

17-Jul-2009 10:50:17
* I saw on my report list that I had three pending reports from when i was a non-pmod. When I became a pmod, would they automatically changed to high priority?

% No, I believe they'd still be actioned as normal. Although not 100% on that

* Most of the reports I submit say they're for offensive language. When in fact I reported them for different things. Such as offensive username and disruptive behavior. Why is that? And will the J-mod who read them know it's for those reasons or will they see it as 'offensive language'?

% Well, It's grouped under that heading, but don't worry. Doesn't make a difference on our end.

* So the J-mods will see it as 'disruptive language' or 'offensive language'?

* Rulebreakers are rulebreakers, our curators are well trained on that area

% WEll I can't go into deail about how we see reports. But we will see everything you report. And yea, as mentioned, we're well trained to spot and take the necessary action. So don't worry. Again, can't go into detail about how we receive reports.

* Mod mmg said that runescape classic would be back for members sort of like 'a cheat server'. Do you know when that would take place?

% I can't comment on that I'm afraid

* What happens to your goal of 'cake diversion' during meetings??

% Hahah. It's not been very successful thus far. I've been thrown out for 3 meetings Luckily they were only with mod howes.

* Can you take a picture of what a meeting looks like so we can see it?

% Lol, really, really no
Libervermis

18-Jul-2009 00:52:53
Last edited on 18-Jul-2009 00:54:05 by Libervermis
July 17, US East Surgery hosted by Mods Timbo and French

I walked in a few minutes late, and I believe I missed an early question or two.

Summary:
1. * next to non-existent names doesn’t seem to work, and doesn’t apply to banned names.
2. Mod Mmg’s Q&A is closed, although he’ll be working through the questions he didn’t get answered that are already on it. He also doesn’t work weekends.
3. Forum trolls are rumor-mongering in-game about world crashes. If they say anything serious, a query is always available
4. Any forthcoming info about updates to offensive names will come on the forums

Transcript:
(P denotes a pmod, J denotes a Jmod)

P: does the * when a name’s not legit work?
J: I’m not sure what you mean
P: on ignore list
P: yeah, I’m searching for the exact news article
P: supposedly any entry on iggy list that isn’t a real name is supposed to have a star next to it
J: I’ve not heard that announcement
J: but Tim just told me it was true
P: it was listed with the MA news update on the 8th
P: does it actually work, or only work for names that don’t exist rather than names that have been banned?
J: Just for names that don’t exist
P: Oh…phooey
P: can dev make it work for names that have been banned, too?
P: just tried adding a name I think is fake – no star
J: unfortunately I only know of names that exist so I can’t test it :S
P: fairy codes on iggy list – no star
P: what about if we try to create an account, that’ll say its free
J: I’m not seeing any stars
P: I think in a later announcement they said it’s not working
P: I’ve not got a star from a name it said I can use
P: so it sounds like the ‘feature’ is still borked
J: well, keep an eye out for any updates
Libervermis

18-Jul-2009 00:53:06
P: will mod mmg’s q&a be reopened? I missed it due to work
P: isn’t Andrew doing the q&a thing with mod mmg?
J: no, only mod mmg
J: the thread won’t be reopened, but he is going to come and answer some of the questions he didn’t get around to. So I’m afraid you’ll need to wait for the next one, [pmod]
P: might it be best to have it on a weekend?
J: but mmg doesn’t work weekends. Therein lies the problem.
P: When are the public ingame Jmod sessions?
J: Whenever we get time, which isn’t that often to be fair
P: Forums trolls are spreading rumors in game
J: oh?
P: they say the world crashes are b/c of a clan attack
P: are also in Mod Mmg’s chat saying the most outrageous things
J: Hmm
P: I guess reporting rumor-mongering isn’t going to do anything
J: I don’t think reporting it would help, no
P: do players shut their eyes while on the main page?
J: if you think there is anything serious in what they say, you can send it to us in a query
P: okay, if it continues I will, you will recognize the name immediately
P: JTF mentioned a rework of off-names stuff, is the promised fix coming soon?
J: what fix is that?
P: the one Paul M (I think it was Paul M) indicated would happen this summer to combat offensive names
P: the names change update?
J: if there are any updates on that, we’ll let you know on the forums
P: I never got it pinned down if they were one and the same, are they?
P: no idea, myself
P: with the new game [editor: Mechscape] will we be able to keep our same names?
J: it’s a Jagex account so yes, it’s like with Rs and Funorb
P: like funorb, one account for what will be 3 games
Louiellen

20-Jul-2009 10:55:23
20th of July 2009: Australian Surgery: Hosted by Mod Howes:

* A little bird whispered to me. And told me the best place to find macroers was on quick chat worlds.

* Lol, really?

* Ahh, haven't tried those

% Doh. I'll send a tip off to icu

* You can bet on it

* Well, somehow, that's logical for them to do. Less ppl there hence less chances they will get reported.

* And since most mods don't get perm muted. Mods won't go to qc words

* That little bird flew the coup though...lol

* Hehe now let's see about these stones

* So how about foreign language worlds then? Possibly they do their operations there also.

* Yes have been on those, I concentrate on essence bots though

* They used to, back before Dec 07

(pmods talk about bots and randoms)

% You know I'm not sure. I know the randoms were revamped a while ago.

* If those randoms are gone, we might not be able to stop bots. In the same way we once could.

% True, but then it's always been most effective for icu to deal with them directly. Ingame players have very limited ability to realistically affect the overall picture. Although any help is always appreciated. I just wouldn't stress too much if one avenue no longer works. But I tell you what, why don't you put that on the bot thread and I wil emaiil ddata to get a response on it.

* I want a mod-spawned cabbage I'll keep it forever

% Sorry, J-mods can't trade. But I put some cabbage out.

* Oh I thought you could just make them randomly appear.

* Are people allowed to advertise their you tube accounts?

% No, its not a good idea to do that.
Louiellen

20-Jul-2009 10:55:56
* Would we report people who do?

% Yes, you can report that under web ad, but be aware that sometimes. if the player doesn't mean any harm and isn't.. Repeatedly advertising it, it may be worth leaving it aloone

* Have you read deshale and aja's idea for a new initiative? The idea in the nutshell was a controlled/isolated/quarantined pmod harassment training, inserted every surgery session. Using this pmod room?

% I see, well, we'll take a look at that thread and mull it over

* i've been playing rsc again the other day, noticed a few obvious macros. Is it still wanted for me to report these people and how should i do it? There's also something to do with report only under one rule. Which one was that?

* The capability to play RSC is a privilege that veteran players should be proud of, why do they macro there? lol

% Put the name on the bot thread for now, icu will see if they can do anything with them.

* Is the bug going to be fixed where when we leave the pmod room, we get placed where the lumby guide used to be rather than where he is now?

% Interesting. Not heard of that.

* But I think it's better if ti's wehere he used to be.

* Is that a big deal? lol

% I can only assume if you submit a bug report it will be prioritised accordingly.

* I noticed a guy yesterday in my hidey spot where i stand and chat in cc for the reare times im on rs, and he was magicing the woman there constantly getting 0s, i'm assuming he was afk training. What could we do about that other than reporting for macroing?

% He was hitting 0's?

* Not hitting 0s really, more splashing northeast of lumby castle

% If he's not hitting any damage, he's not gaining xp, is he?

* He is

* Yes with mage

% In any case, a normal macroing report wil be fine

* Splashing does give xp, yes.

% Oh ok, I was thinking of melee.
Louiellen

20-Jul-2009 10:56:24
* I was on funorb yesterday and there was another mod there as well. People were asking him to mute them and he said "I can't mute on funorb, only rs" I think he is finished. Is that true?

% I believe that any p-mod can mute on funorb and rs.

* So we report mod howes?

% No need to report them - they just got it wrong.

* I never said anything about reporting them.

% They may have just beeen using a technique to stop the players. Asking for a mute, so I don't see the harm in it.

* I was just asking if it was true.

* That mod cannot mute regardless if rs or funorb, if he is less than a month being a pmod. That was part of modly training, veteran mods before didn't have such a training menu, we have to 'swim or sink'.

* yesterday I reported someone for saying they were going to cut their wrist. Should've i talked to them first before reporting?

% No, it's best to report that kind of thing without intervening.

* Is there a possibility of more jmods being assigned to help ddata.

% Sadly, I'm not in charge of staffing so I'm not sure. But whenever there is demand on the workload, I'm sure our resources team will be looking at it.

* Do they work weekends?

% Fear not, the icu team will ask for more help when they need it.

* 'shouts: bring back mod hulme and mod zach'

* Just difficult watching him catch up and the thread keep growing.. Cause yesterday there was at least 40 bots in varrock east bank running ess.

* I reported 200 minimum over the weekend. Well that was an hour each day

% Well I"m sure they're working through them.
Louiellen

20-Jul-2009 10:57:14
* Howes they are working thru them but they keep growing.

* Bots went back to gather ess?

* Yes, they're still at it

% I'm sure they are well on top of how much they have to do and if they feel they don't have a handle on things. They will no doubt be starting the process of resource acquisition.

* Sorry but I don't believe that

% Well sorry but I can't help you believe it.

* it's been going for how many years?

% How badly did rwt get pwnt? Pretty darn hard. I remember when you couldn't move for bots on most worlds. Now things are less of a problem, I'm sure they're keeping on top of it. And if we're talking about our general approach to dealing with macro users, I can tell you I was in a meeting on thursday discussing new approaches to dealing with them. So work is continuing on the problem apace.

* That's good to hear howe

% It's just unfortunate that you, as p-mods can not be privy to the company secrets.

* I don't mind

* We understand

% So you'll have to keep on trusting. It's a little silly to think we'd not try to take care of our game. If we don't, we're the ones out of a job. So don't forget it.

Louiellen

20-Jul-2009 10:57:40
* Just feels sometimes it takes 2nd place.

% I can understand some things might appear that way but just remember we can't always communicate everything all the time.

* Well the pace rs has grown over the years can't be easy.

% But you have to trust we want the game to be a success

* I really think we need behind the scenes back to give players confidence in jagex.

* Perhaps they could induct behind the scenes again to be an insight to what's coming over the next few months. Or this year, but diaries have more information.

* It's a shame you can't do development diaries on things like macro.. combatting due to the secrecy

% Interesting thoughts.
2n2r4

21-Jul-2009 01:10:00
~~~USE Surgery 00:01 July 21st. Jmod Host: Mod Jon H~~~

Approximately 11 pmods were present.

Q: About the report abuse bug, any news? The one that said you already have sent a report in 60 seconds.
A: Haven't heard about fix, sorry. : ( Only heard about it for the first time yesterday.

Pmod information provided: It apparently only affects reports in clan chat under Disruptive Behavior. But the combination results in erroneous message and being unable to report, everytime. Occurs on non-mod accounts. Doesn't seem to affect mods.
----------
Q: How do players report offensive names if player doesn't talk?
A: They don't, you can send a priority query.

Q: They can give the name without me seeing it?
A: If its a friend of yours then I would see no problem with that. I wouldn't go around advertising yourself as an offensive name conduit tho.
(Pmod brings up the Information Share Thread in Club Mod)
A: (continued) The Information Share Thread is your friend for this kind of thing. Query is probably ok too, but Info Share Thread is definately an Avenue.
----------
Q: Someone was in Mod MMG's cc 24/7 for like 7 days straight and it wouldn't let a general kick them and he still appeared when added to the ignore list.
A: Sounds like a bug then. I don't think you can play 24/7 without getting logged out every now and again. Report it
----------
Pmod provided information:

A warm welcome and a big congratulations to the newest addition to the Mentors!

Congrats to Aja Wyndward, Mrswetlander and Laiste Seren. QFC: 10-11-34-59225546
Louiellen

21-Jul-2009 11:10:17
21st of July 2009: Australian Surgery: Hosted by Mod Crow:

* Are people allowed to tour Jagex hq?

% No, it's a private business

* Is Jagex looking to expand to other countries?

% Depends on what you mean. If you mean find support then we're always looking to do that. If you mean we are going to open new offices then that's unlikely as it's not really necessary at this time.

* Apparently Mechscape closed beta is to be released "very soon indeed", can you elaborate?

% No I can't sorry.

* Is there a plan to recruit pmods that exclusively came from the funorb community? and not from runescape? Or as is it now, all pmods comes from runescape?

% Well at the moment our focus is on increasing moderators for runescape. We are however always looking at increasing Funorb coverage as well.

* If someone said they would commit suicide, I would immediately report but wouldn't be also good if we sort of "stall" that player. Because if we "stall" that player for a minute, that minute could save their life.

% Not necessarily, we view all your reports as high priority. That means we will take action to help the player as soon as we receive the report. You are free to try and stall them but we will still be taking action as soon we can.
Louiellen

21-Jul-2009 11:10:42
* I had one like that. Talked to him for like a week on and off. All that's needed sometimes is an ear.

% That's true but our community safety team can also do that little bit more to make sure they receive the help they need.

* Yes, but we're on their side, while you're 'the man'.

* Peoploe who are serious in their threats and attempts of suicide are crying out for help..

* Or looking for attention

* Could you suggest there be a "sell-x" option for stores?

% If you've got a suggestion then we recommend using the suggestions forum. This will help gather enough feedback to verify if the idea would be popular or how beneficial it would be.

* This is a common line, but should we just ignore it "I like eating babies"

% I'd say ignore it. It's not actively trying to be offensive, it's just very childish

* Regarding monkey greegrees when you have a full inventory, and u teleport. They disappear. They don't drop on the ground. Just a real paini to have a re-get them.

% That sounds like something you need to report as a bug. Pretty much anything that seems out of the ordinary ingame. Could be a bug and it's best to report it using the bug report option.

* Not a question, for you actually Mod Crow.. I need to find out who all ishere for the workshop meeting after the main surgery is over so i can add and rank them in my cc. It's here.. after surgery in my cc.

* Is Jagex aware of the stop watch glitch? Timepiece

% Have you reported it as a bug?
Louiellen

21-Jul-2009 11:11:09
* No, not yet. I wanted to say it here first Raise it

% If you spot a bug you need to send a bug report. That helps our bug team to get it fixed.

* Ok I'll do it after the surgery

* Just a general observation for those that like bot hunting. I went and spent some time on w160 last night. And it was 'saturated' Looked like normal accounts, probably muted, most of them using macros. I was in the fishing guild

% You can guarantee that our macro team will get rid of any bots. It's only a matter of time however, if you want to speed things along then there is a thread in the player mod community forum called Mbb extermination services.

* Yeah we got the reporting avenues covered. Just thought I'd give everyone a nudge over to where there are a few more of them

* Just curious crow.. Is there any chance of getting a 10 minute timer at godwars in the boss rooms.. So you know when u can pray

% If you have a suggestion then the best place to put it is in the suggestions forum. That gives our developement team more information and feedback and helps them consider good updates

* Do we have to reauthenticate more on the website on forums? Mod accounts'

% I'm sorry I'm not quite sure what you mean

* Do non-mods have a longer timer on login sessions in forums

% Everyone should have the same login timer

* Is it possible to have an option, "keep me logged in"?

* Nooo way. I don't like features liek that, very unsecure

* Bad idea

% Not good for security so probably not
Louiellen

21-Jul-2009 11:11:36
Last edited on 21-Jul-2009 11:12:11 by Louiellen
* Hi crow, could you have a look at a friends account for me please?

% and for what reason

* He can't report anyone for some reason.

* That happened to a friend last night.

% That's a bug I think so they need to send a bug report or use the bug reporting forums.

* Are Jagex mods able to talk to players even if their private chat is set to off or friends?

% We indeed we can speak to all. We have booming voices that are impossible to ignore

* My friend is having trouble with a player.. Who keeps harassing her the player has maxed out account and numerous other accounts. Even though they play with chat off the player is still able to hunt this person down and harass them.. It's almost to the point where they are about to quit..

% Well if they are being offensive or bullying then they can report them to us so we can take action. However, th 'Ignore' button would workd better if being annoying.

* Won't make a difference he will just make more accounts

% There isn't a lot we can do about someone making new accounts. However if they threaten the real life safety of player then our safety team can intervene.

* Which reminds me, in Club Mod there is a thread for word being filtered which shouldn't be. I'd be grateful if you could post any words you know of which are being filtered incorrectly.

* Tell her to set her chat off then hop

* At the end of the day, we have to remember: annoying ppl exist. We have to learn how to cope with them, even in real life.

% Except unlike in RL you can mute them on rs. By mute I meant ignore

* There are ways to deal with it but it's a long process before Jagex can take appropriate action. If her safety in rl is at stake they can move faster as it happens. For each account he used to harass her

* Do you know why some people get an error message entering certain clan channels?

% That sounds like a bug.. What does the message say?

* Error joining clan channel - please try again later!
Louiellen

21-Jul-2009 11:12:23
* I had that when the friends server had crasshed

% That would indicate a connection issue at a guess anyway. If it's a recurring problem then it would be best to report it as a bug. It could be the channel doesn't exist

* It would say "that clan chat doesn't exist."

% Well in that case you really should submit a bug report

* Actually I think that's the new "channel doesn't exist" msg try joining" "jjjjjjjjj".

* Ok, at a guess, it's a valid user account without a cc set up and the others aren't valid users.

% One issue could be that the user doesn't exist either that will be why the message is different I don't know for certain. Which is why it can't hurt to submit a bug report

* Is one able to become a forum moderator and a player moderator?

% Yes. They're both separate on whilst you can be both you cannot admit to being both. Or at least shouldn't. We don't advertise the fact but it is possible to be both

* That is not public info. Confidential stuff
Louiellen

21-Jul-2009 11:12:48
Last edited on 21-Jul-2009 11:20:36 by Mod Crow
* Is there any known issue with ignore list? I'm having trouble deleting people from mine. I get rid of 2 and then n more I have to log out, back in and the delete 2 more. And that's not handy standing at w31 rimmy portal

% It's not an issue I'm aware of. A bug report sounds the way to go.

* Are we allowed to redirect people to approved fansites?

% Pmods shouln't promote specific sites over other but you can recommend fansites if there on our trusted list.

* Are we allowed to go zybez.net and runehq.com?

% If they're on our trusted sites list then yes.

* Should say there is an ex pmod outside who asked me to ask you for a quick chat.

% I can't really arrange to meet players specifically

* Yeah, I understand telling people our age is against the rules I'm assuming for legal reasons. I"m 18, so Jagex has no liability over mae. Is it ok for me to tell people my age, if people ask.

% If they're over 18 there is no real need to report it. You can if they're under 18 as it's to ensure their safety.
Louiellen

21-Jul-2009 11:13:08
Last edited on 21-Jul-2009 11:36:19 by Louiellen
* Over 18, probably has credit cards, identity theft is an issue. There are two reasons for the personal details rule and we keep forgetting that it's not just safety of person it's also safety of identity

% For identity theft they would need to give out more personal information. which is against the rules so thet shouldn't be doingin ti. Age on the other hand is only really a problem if they're under 18. If it was a birthdate then that would be more of a problem but just saying "i'm 18" would not give a theif much to go on.

* Do stats and other things from mechscape beta transfer over to the release?

% I have no information on anything like that I am afraid. I can only advise on current things. Usually beta stats do not stay though. Unless this is a pmod or important query I'm going to have to end the surgery

* Is jagex looking to give pmods and optional rank in ccs?

% I'm sorry but I can't give any information on future updates.
Mod Crow
Jagex Mod

21-Jul-2009 11:20:14
Louiellen,

I've edited one of the posts as it actually gave a different answer to the one given in the surgery. The edit should prevent any confusion.

- Mod Crow -

Louiellen

22-Jul-2009 10:58:37
22nd of July 2009: Australian Surgery: Hosted by Mod French

* I've been approached by a lot of players with the idea that jagex are trying to promote account sharing... For example, leaving a note saying.. Could you please get blah blah and on't use blah blan item...

% I'm sorry? That wasn't the intent at all

* That's just a large populous of player's opinion that I've been getting.

* Give some stick to Jagex over an update

* Have any of you typed 'andrew' or 'paul' into the notes?

* Indeed, I was about to say, that I rather enjoyed the 'easter eggs'.

% Hehe, still finding them then The notes function was just an addition that we thought would help players keep track of goals, friends to add, potential clans, shopping list, party dates. It's flexible

* Well, I've asked this question yesterday. But since your the jmod that recruit pmods, might as well look the answer straight fromt the horse's mouth. Pmod recruitment: Are all pmods that exist today, recruited from runescape? No plans to build a pmod team out of the funorb playerbase only?

% Hmm

* Because I feel, that a worthy funorb player deserves to be pmodded there at funorb, eventhough he/she do not play runescape nor don't know runescape.

% If you think they'd be good, add them to the recommendation thread.

* Why did jagex remove the taunt option from the fishing guild railings?

% If it's a problem with the way the game is set up, a bug report might be better. I'm not involved in technical side of things. If there's something that should be there that isn't, then the best way to tell us about it is a bug report.
Louiellen

22-Jul-2009 10:58:59
* Would I be able to query it?

% You can write in about it, but we'd probably give the same answer! Unless I'm getting the wrong end of the stick

* Is it possible to post at jtf thread, that pmod recommendations not only apply to runescape players, but also funorb players? Just like you mentioned to us today. That the recommendation thread can be used for suggesting pmodship to deserving funorb-only players.

% I'll pass it on

* How would we report afk trainers?

% If you think they're using a program to cheat, then report them for macro usage. We'll be able to check either way. If you think a rule is broken, then a report is better than nothing.

* What about people who are leaving their account near monsters area, who are agressive at them? Is that still afk training?

% Can you tell whether they are at their keyboard or not?

* Well like a bot check, ask them how they're doing

% AGain, if you think a rule is being broken, report them. They might have chat turned off or be muted.

(debate about the pmod crown display and public chat off and clan chat in 'view clan chat' mode)

% Is ok - it's at the player's own risk. And they're technically still at the keyboard If a player is using another program to play while they aren't there at all then we want to know about it.

* Could Jagex update the chat box. So you can see pmod chat no matter what.

% Probably, you might want to suggest it in the pmod suggestions.

* Ok, if I report one player. Does it show all other chat? Like anyone else in public chat speaking. YOu can see that?

* In a few cases Jagex wants to check other player's reactions, so they probably can see.

% We get a snapshot of all chat the was going on at that time. In that area
Louiellen

22-Jul-2009 10:59:21
* Oh right good, so I would only need to report one person if multiple people were breaking rules?

* 'reports mod french for un-curator like behavior'

% Ok, hang on, I think it've gotten it wrong. If we get one report, we only see you and the reported person, If we get multiple reports from different people, the picture gets built up. And I'm sorry if i'm being un-curator like

* Plus the dreaded clan chats that the reporter and reportee said?

% Yes

* Unless that has been changed recently?

* Ouch, that's the problem - the cause of comm_unity's failure

* It's public chat for both, clan chat for both and any private message in either direction between the two.

* I had to report 2 people in about same time, and it told me I have to wait 60 seconds =/ Maybe because I'm a modling? I don't know

* That didn't happen to me and I'm a modling

* Can we now mute game-related spam if it's done in a clan chat? Like advertising clan chats etc?

% Game related spam in a clan chat can be reported. It can be muted.

* wooooot! Thanks

* If you're going to mute someone in a cc, kick them out first.

* Quick chat was reportable too in clan chats, if it was used to disrupt the conversations?

% Indeed
Louiellen

22-Jul-2009 10:59:42
* I wasn't aware that qc was included in a report though.

% But muting quick chat won't work

* Can Jagex update it so we can mute quick chat? or make it so we can kick from clan channels?

% quick chat is in place for people to communicate if we allowed that to be muted, there would be uprar! Tell the people who find it annoying to put them on ignore

* So why we should mute people spamming non-related sutff not using quick chat? And not the ones who are spamming with the quick chat?

% Because quick chat is game related

* Light_arcana CC aka RSHC is frequent victim of hit and run quick chat spammers

* also rs_outreach

* Mods should be able to mute quick chat for a short period of time like 10 mins?

* If that went forth, how would Jagex moderatoe.. good and band 'temporry.. temporary full mutes'

% Yes, but it's game related and inoffensive. Irritating maybe, offensive no

* The f11 key for quick chat should be removed then? That's the one they use to repeat the sentences.

% But in the scheme of other rules, it's an irritation rather than danger. If we spent all our time dealing with spam, we really would get anything else done. If you find it disruptive, report it. If yo think that a rule is broken, then report it

* That's true, but that doesn't stop it. Say in the arcanist lobby, it's very very disruptive.

% I'm sorry guys, I think we're at opposite ends of the seesaw and I have to close soon
Louiellen

23-Jul-2009 11:05:56
23rd of July 2009: Australian Surgery: Hosted by Mod Crow:

* Is constantly telling someone in a clan chat to join another clan chat reportaable? Like advertising their clan chat within someone else clan chat.

% Not really, unles it's being deliberately used to spam it's best to just ignore it.

* I cant remember what it is but if u click it fast enough it looks like ur doing that (stuff that guys do irl, not fit for rs)

% Oh is this from the new game tools?

* If that's not bad enough, ppl are talking about it in lumby

% Could you send in a bug report about that. HOpefully it will allow our bug team to deal with it quickly

* That's a bug?

* It's to do with constant pausing and unpausing the time piece.

% It's certainly not meant to work like that! I'll make sure our developement team are aware.

* I wonder what i should call it

* Tbh teenage boys think everything looks like that

* can i use filtered language in bug report?

* hormones

% If you send a bug report our Qa team can investigate it more

* It's just constantly pausing and unpausing the timepiece

% I've already passed it on but a bug report from you will help give more information. We've established that I've let them know but you still need to report it to so that they have more information.
Louiellen

23-Jul-2009 11:07:30
* Can Jagex add a quick chat message saying: "sorry, I don't add random people."

% If you have a suggestion then the forums are the place to go. Our development team look for all great ideas in there.

* Is there a sticky?

% ON what?

* Quickchat message suggestions?

% No, just post it either misc suggestion area or even in the P Mod Suggestions forum

* K

* Is Jagex awarre of the all CAPS thingy? I've been seeing that quite a bit

% Is this in chat?

* Yup

* And public

% I'm sure our development team are aware. Being able to talk in caps isn't a huge problem though. Unless they're using it to spam or be offensive in which case you can report it as usual.

* What do you do in Jagex, Crow?

% I'm in the community team. I talk to you, help in events and moderate the forums

* Ok so would you know why Jagex removed the 'taunt' option from the fishing guild railings?

% If something isn't there which should be then you really need to send a bug report

* Did I already ask you this? Or did I ask someone else?

% Apparently you sope to Mod French about it already

* Oh yes.

* It was in the patch notes "replace with more suitable railings"
Louiellen

23-Jul-2009 11:08:07
* Read the transcripts. If you forget something about the surgery questions you asked

* I have a screenshot of a person admitting to multi-logging within this game. They addmitted it in this game in chat. Is there anything I could do with it?

% Did you report them using the 'report abuse' button? Screenshots can be falsified so I'm afraid we cannot accept them as evidence.

* 'additions' I remember any cases of multilogging in - we just ignore as the game engine automatically detects it, no report

% You could report under encouraging rule breaking. No sorry we need you to send a report to give us the necessary evidence.

* Hmm, that's a new to me mod crow. Never thought the ruling was changed recently??

% It hasn't change, but they are still encouraging rule breaking behavior.

* I know people who have been multi-logging for years but don't admit ingame. It's very frustrating.

% You can rest assured that our investigations team will pick up on those in time.

* I play on my unmodded nooblet. Other p-mod friends are unsure as to whether it's cool for me to talk pmod stuff with them.

* Just log into your pmod account and say it's you?

% If your using a non-mod account it's best not to discuss mod stuff. It's not the end of the world if you do it in private with another mod who knows you are a mod. But you shouldn't do it in public or with peo;le who are not 100% certain our a mod. Best to avoid it totally on a non mod account really, just to be sure.

* 'additions' you may subject yoruself getting reported for impersonation, if you talk about pmod stuff using a nonmodded choob account of yours.
Louiellen

23-Jul-2009 11:08:38
% Basically, if you cannot be 100% certain that the person saying they are a mod, is a mod then avoid any mod conversations.

* Thanks

% And never have claim to be a mod to non mods or in general chat.

* Do Jagex lawyers get mod accounts or are they part of a 3rd party?

% That I can't say I'm afraid.

* Who is Jagex's auditors?

% That's another I can't say:S

* Can you answer my first question, if they have a mod account or not?

% As I said, I can't discuss that

* Lol, crow do you feel like a pmod in a crowd of non mods?

* I'm so gonna go work for a firm that audits jagex one day lol. Oh wait i won't be able to audit jagex.

* Can you spawn a cabbage and drop it on the ground so i can pick it up?

% No

* why not

% You didn't say please

(majority lolled)

* (repeats the q, with please)

% No, you've spoiled it now. Go to your room and think about what you have done. Joking aside, I'm not going to spawn anything for you so please do not ask
Louiellen

23-Jul-2009 11:09:13
* Which other Jmods are working atm? Graveyard shift lol

% Well there are lots working today, if you mean just the community team.

* Just the community team

% Then there is french, howes, emilee, raven, sallyd and markg and me of course.

* Okay my questions is basically doing with people who're firing air strike on rats. Wielding full rune so they won't hit. And not being near keyboard is anything being done against that?

% Our investigations team will be able to pick up afk training. They'll take any action necessary.

* Because they're not using bots, the detection system won't catch them.

% If they admit to rule breaking yes. Otherwise it's best to leave them our team will find them.

* I hope so, I see new people doing it everyday

* Can you ask sallyd to come here?

% Not really why?

* I just wanted to see her and talk to 'mistress sallyd, queen of salad'.

% I can wave to them for you though
Louiellen

23-Jul-2009 11:09:39
Last edited on 23-Jul-2009 11:09:57 by Louiellen
* Yes yes wave lol

* Wave to french

% She says hello and waved... Even though you can't see her

* Ok, this is with regards to surgery schedules. Is it possible to publish who will host a particular surgery in advance? The reason is, there are times the question we ask need to be answered by a particular jmod: like french for recruitment, qa for fran, fansites for hohbein and etc.

% Not really. Whilst usually someone will specifically volunteer to do a surgery it sometimes means that whoever is available can host them. If your query is mod specific, it's best to send a ticket that ways yo8u can ensure that right mod sees it.

(mentioned about floating in midair for female characters)

% Not that I'm aware of. Send a bug report for great Justice

* Ya I was just wondering if it was a glitch

(starts talking about food)

* Well this is a trivia for everyone. If you encounter ppl ingame flaming each other. Divert the topic to food, really works - really effective.

* Crow since when r pmods normal?

* I thought we had to be abnormal to become pmod

% How rude go to the corner and think about what you've done

Louiellen

24-Jul-2009 10:58:15
24th of July 2009: Australian Surgery: Hosted by Mod French:

* Possible to update the surgery schedule thread, and add to the surgery guidelines: "never ask the curator team any stuff regarding future updates to rs contents."?

% Lol, I'm sure we can see about that

* Possibly a silly question but.. At whaqt exact point does a 'snapshot' activate pls.

% I'm not sure what you mean activate?

* When does it actually start to 'snapshot'? The minute a player reported maybe?

% A report takes a look at the last 60 seconds of chat that has appreared between the reporter and reportee, the more people who submit a report against that person. The more information we get. You had an addition?

* Yes, ty. I was just going to say that within our forums, I can't think exactally where, but there is a thread that shows you what is contained in the reports and how it all works.

% Interesting. additions?

* Ok, so for example: i reported a solicitor: Then, that solicitor private messaged somebody. and got he got reported also. That means my report and the report of the non-mod get combined, so you see his private chat with that nonmod, that my report didn't get? Instead of that non-mod's report going to the cs jmods, the curator team got it instead, due to my report escalating his report??

% Sort of, This sort of question has been asked a lot lately. Any particular reason?
Louiellen

24-Jul-2009 10:58:45
* No particular reason here... Other than its kinda relevant to know exact what the snapshot contains.

% another addition

* Found the thread, that should help with those two last questions. IN mentor advice, if you take a look in the essential info for new mods, and then go to 'whats in a report'. It's all there for you

% Excellent

* Lol, nice find. I'm a veteran pmod, and seldom visit that forum Thanks for the tip.

* I may be relocating overseas in the next 3 or so months. How soon before I have to notify Jagex?

% I guess as soon as you know for definite

* Well may be moving around for a bit

% Some mods send us queries when there's a change in their location

* So send a query first, then when I arrive notify them again?

% That sounds like the best plan

* Building on what was already asked about reporting solicitation.. Sometimes I will see a low level player, saying somethig alone the line of hot girls with a cell phone.. This is actualy 2 rule breaks, solicitation and personal info, but warenting a mute but which of the rules would you prefer it under?

% Hmm, I'd have to say, personal details. Of course, if there is solicitation going on as well, we'll see that and action it as well

* Ok, that's what i used so far as I thought the p-details was more serious.
Louiellen

24-Jul-2009 10:59:14
* Well, someone ask the same q yesterday. Who are the curators currently at jagex office right now?

% *looks around*

* Could you wave them for us, mod french ?

% Crow, mmh, myself, hohbein, paul m, markg and sallyd.

* Time is?

% 10:25 am

* So all working hard now.. lol

% Well, hohbein is slacking off as usual

*

% Nah, we're all getting on with stuff

* Tell mmh, I hope he is busy on deepstone keep please

% Mmh says he hasn't had much time..

* Hmm, I'm curious what method you use to determine who will host surgery? via toss coin? or paper, scissors or stone?

% I volunteered, I like coming to surgery but we do try to vary who comes along

* Is it true member may be allowed to go back to the old classic? Please say yes

% I don't know - if that changes, we'll announce it on the website.

* or nod, if you can't say anything

* Read the 'runescape classic Q&A' thread in game feedback by mmg

* Lol, I thought I asked just a minute ago for us not to extract such info from curators...lol

* Must have blinked then

* She wasn't here then

* As we all know, it seems recently someone gave out info about these meetings ect, and now at most of the times we tend to have a crowd outside, giving out fact and asking us questions. Any plans to maybe change the world to avoid this?

% Hmm, I don't see it as much of a problem - it's not like they can hear what we're saying
Louiellen

24-Jul-2009 10:59:38
* Lol, showbiz reporters heh? Ask us after the film showing if it was good or bad...lol

% Rofl RS Papparazzi

*

* I'll tell them: "it sucks man, big time. Not worth the trouble"

* They all hope to see a jmod ..lol

* Oh oh, let's eat the cake while he is gone...lol

% Hehe, What sort of things are these players saying outside?

* Basicaly, there saying all the info from the forums and then singleing out people to bombard about it.

% What info exactly? 'my turn to grill you' )

* Times, rules, names ect, all the 'confidential info'

% Hmm

* And then targeting one or two people trying to get them to comment on it

% You mean targeting one or two mods? Like, 'hey, what about this Pmod room you guys get'?

* Yes, but everyone ignores and doesn't answer i am glade to say yes.

% Hehe, a bit like we're a secret club 'does handshake' The Jmod lands at 11 and other silly things like that on a more serious note. I'm not really sure what to advise

* Mostly, I think it was just annoying for the ppl atrgeted as they said yesterday

% But giving out tidbits will only encourage it

* True

* Well should find your culprit

% NOt necessarily, but it's a start. That's the problem with leaks and rumours someone always got it from someone else who got it from someone else.
Louiellen

24-Jul-2009 11:00:00
* Is it possible for jagex to approach youtube to see if there is a match between the Ip's of these people posting the vids and matching to there rs accounts?

% Unfortunately, I cna't see anyting about any investigation we do

* How long have you worked for jagex?

% *gets out abacus* *clickety click* 3 years. 'gosh i fee old'

* 6 years I have been playing, so not old...lol

% Hehe perhaps

* That's why, 'cries' I want o go back to classic for a visit...lol

% I see

* It odd when you log on and can't run, or move the camera up\down

* Is there any particular reason why the ability to search users' profiles was enabled on the new forums and then removed?

% Not heard of that one. I'll have to pass that one on

27-Jul-2009 11:30:48
The contents of this message have been hidden.

27-Jul-2009 11:31:47
The contents of this message have been hidden.

27-Jul-2009 11:35:54
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Mod Timbo
Jagex Mod

27-Jul-2009 13:31:36
Last edited on 27-Jul-2009 13:54:44 by Mod Timbo
I thought it would be better to get the procedural stuff out of the minutes then being lost in all of the chit-chat and discussion.

Q: This was recently debated at LAF but, Will Mods get demodded for using SwiftKit?

A: As stated by Andrew, moderators should not be using 3rd party software under any circumstances

Q: Are mods allowed to be in merchanting clans?

A: Of course, you are players as well as moderators.

Q: We recently were able to say Zybez but then it got blocked again, why is that?

A: Please see Mod Hohbeins post on page 80 of Fansite Support Information in General.

Q: If someone asks me, "if swiftkit allowed?", what should I answer?

A: You should say that it's within the rules but also warn them of the security risks when using it.

Q: In the message centre there are icons next to the messages, is it me or have they changed it to the Jagex on. If So, why? And what's the difference?

A: Didn't know that that was the case, it shouldn't make any difference. I can only imagine that the RuneScape/FunOrb tags are if the message is related to either product.

Thanks,
Mod Timbo
Plasma Ball1

27-Jul-2009 13:51:06
Last edited on 27-Jul-2009 14:15:49 by Plasma Ball1
Couldn't you have just edited my posts?

Edit: Some of the conversation was important though, it relates to some of the questions. People who like to scrutinise every last detail would love to read it.

Mod Timbo
Jagex Mod

27-Jul-2009 13:55:40
I could have but it's easier to get it all in to one place.

Thanks,
Mod Timbo
2n2r4

27-Jul-2009 21:07:12
~~~UK Surgery 19:30 July 27th. Jmod Host: Mod Crow~~~

Over 20 P-Mods showed. I lost count as so many were sitting on top of one another. :O Additionally, my pen starting running out of ink, and there were so many questions, so I'll do my best to re-write what I can read.

Q: Anything being done about not standing after reporting from a rest mode?
A: I wasn't aware of that issue. Have you sent in a bug report?
*Pmod Addition* It happens on any interface - World maps, notes etc.
*Pmod Addition* It points out the (ninja) mods in Lumby and Varrock.
*Pmod Addition* That is why I don't rest/sit in Lumby.
A: Hmm doesn't sound like that big an issue but if you can send a bug report then the bug team should be able to look into it.

Q: How serious are you guys looking into the "I want mod pl0x posts?
A: Quite serious but obviously we are not going to give the role to anyone who wants it. We still only want those who would be a good addition to the team so the thread just helps us look at more individuals. Don't worry - Everyone is going to be carefully checked and looked into.

Q: Then will a dedicated thread be created so people can nominate themselves or their buddies?
A: We are sticking with the threads we have at the moment. We'll think about it but it depends on whether the current threads have enough success.

Q: Will F-Mods ever come to surgeries?
A: Not these surgeries. These are P Mod only surgeries and F Mods do not have access. F Mods have their own surgeries.

Q: Any chance we could get randoms back like they used to be or get cats to catch spiders in f2p?
A: I think that may be something considered but that's only a guess. If we feel it necessary then we can always put randoms back in more.

Continued
2n2r4

27-Jul-2009 21:24:36
Last edited on 27-Jul-2009 21:46:48 by 2n2r4
Q: Major bug abuse in pvp worlds. People know bug how to get free ep % in non fight area.
A: Have you reported them and sent a bug report? When you send a bug report our butg team can fix it and locate any potential bug abusers. So it's best to send one as soon as you find one.

Q: The (spam) rules changed recently and I can't find as exact number but is it still 8 lines of rubbish text?
A: Roughly 8 of non game related chat. If it is game related then do not report. However, if it occurs in clan chat then you can report.
*Pmod addition* With spam, if you warn and wait some will stop and some will dig their graves deeper.

Q: Could the afk issue be addressed on forums, we are seeing more threads everyday , players not sure of the rule.
A: Afk training is against the rules, however as a player you cannot prove that someone is afk training. They could just have chat off or be really dedicated. We however can look into it and take action if needed. If they admit to it then report them under encouraging rule breaking.
*P-Mod Addition* (information from another surgery) If we spot someone that won't respond and we truly believe they are afking, he (J-mod from other surgery) recommended we add the name to the MBB thread. (Stickied in Community Forums)
A: That's a good plan. If you post it there we can certainly take a look at the name. Our investigation team constantly reviews that thread and looks at tne names you provide. I would only add them if you're certain though as like I said, there are some who just trun their text off and who are really dedicated to the set task.

Edit: Continued
2n2r4

27-Jul-2009 21:45:46
Q: What about those spammer who join/leave and spam. If you try to kick those, you hit innocent ones.
A: For clan chat you can report anyone spamming a chat, even if it's game related. We are looking at improvement to the system though so this may no longer be a problem in the future. If they are being excessive and you have warned them, then you can apply a mute. I would recommend warning first though. Don't say you'll mute them, just tell them not to spam.
*P-Mod Addition* In some cc's I don't think it's a good idea to warn them first.
*P-Mod Addition* Mod warning someone could kick off a mod hating fest.
A: Well it's really down to you to use your judgement. Some situations will call for it (warning), whereas others may call for outright mute. There's no real right or wrong response but it's best not to be heavy handed if you do not need to be.

Q: Is Mod French doing day or night shift this week?
A: Day

Q: Like Soul Wars, while waiting to enter the game there are pure spammers just advertising cc's and they do it too fast to not be autotyping.
A: Unfortunately as a player you cannot prove that they are autotyping as there are some insanely fast typers. You should therefore just add those doing it in general to your ignore list and not report them.

Q: Is autotyping detected by your macro system?
A: I can't discuss our systems sorry. You should avoid reporting them and use the ignore function.

Mod Crow clearing up some confusion:
You can mute spammers in clan chat even if game related. We review reports so if we feel the mute is unwarranted, we can remove it quite quickly.

Q: So even if my report says "closed," no feedback, it (mute) might still be removed?
A: We can't always provide feedback for every report so if we feel the mute is unneeded we will just remove it. (My note: If it's a common occurance you will receive feedback in order to avoid future mistakes.)

Continued
2n2r4

27-Jul-2009 22:05:15
Q: Is a Funorb lobby also considered as a kind of clan chat? Because everybody on that server is in the same lobby chat?
A: No it's general. So if they are talking about Funorb stuff you shouldn't report them.

Q: As Funorb and RS are different, if they are spamming the Funorb lobby with something like I am lvl 130 on RS with intent to distract, you can action that?
A: If they are spamming about RS account then that is spam in Funorb so reports can be sent.

Q: Player gallary is dead at the moment but does that mean any new pictures/mails sent aren't checked?
A; I believe the content team are looking at revamping it. Rest assured that entries are still checked.

Q: So what is the number non sense line in clan chat to mute? 6 - 9?
A: Yes around that.

Mod Crow clarified that if you are going to rant, you should not list a specific school/college and you should avoid listing a specfic town.

Q: In the new Developer's Blog, what does it mean for current mods? Will tons more people be mods?
A: Were always adding more mods so it shouldn't be problematic. It won't do anything to existing mods. We're not moving in new mods and moving out old. ;D

Q: What about the "player first, mods then" line?
A: It means being a mod shouldn't be the driving force behind you. You should always consider yourself a player before thinking of yourself as a mod. Basically, don't think you have to do something because you're a mod.

Q: For Mechscape, do we keep our names?
A: Alas, I can't mention anything about Mechscape. You'll just have to wait and see.
*P-Mod addition* It was actually confirmed (in a surgery with Mod Mmg and in his clan chat by him) that as the games are linked, like RS/Funorb, your name etc. will stay with you.

Q: About the clan chat changes, are they coming soon?
A: They are being worked on but I can't give a deadline as to when they will be out or what they will do. You can still put forward suggestions.

Continued
2n2r4

27-Jul-2009 22:20:01
Q: I know of a pmod who offered to recommend anyone in his clan for modship. Any suggestions on what to do?
A: A mod can recommend. We still check to see no one who shouldn't be a mod will become one.

Q: There was also pictures of the forum that is for recommendations from the pmod forums.
A: If you spot confidential stuff on another website can you sen us a ticket(query) with a URL?

Q: Can bug report handle picture links?
A: You don't need to send pictures when sending a bug report. Just explain the bug and how to replicate it and you'll be fine.

Q: In "Just the Facts" how about including for each the most common and least common report type?
A: Sorry but stats wise the stuff we already give you is the maximum we can. We still consider a lot of information commercially sensitive.

Q: When is the next time Pmod event made by Jagex? Mod wars looked cool. : D
A: Any event will be mentioned in the events fourm. But we are always looking to add new ones. (Side note: Some will be posted in the Mod Community forums such as Mod Wars were.)

I think that about wraps things up. I think I'll stick to my quieter USE surgeries. :O Thanks Mod Crow for your endless patience!!
2n2r4

28-Jul-2009 00:52:45
Last edited on 28-Jul-2009 12:16:16 by 2n2r4
~~~USE Surgery 00:01 July 28th. Jmod Host: Mod Fran~~~

Approximately 14 Pmods attended.

Q: What was the reason behind Mod Paul M telling the public we refer people for P-Mod?
A. Mm
*Pmod addition* I guess it was a testament to how much trust we have that we could hold that. (text may have gotten cut off)
A: Indeed . . . It was a post with many repercussions.
*Pmod addition* We're so going to need a list of what's not confidential soon.
A: Basically, at present the line of thought is if they can't cheat with the information it's not confidential . . . This means that such things as surgery content and the guidelines are still confidential. I will be hoping to clarify these points very soon with updated kb.

Q: I have been monitoring both Mod Mmg and Andrew's chat channels. There are times when we need a ranked mod in there badly. Can we have more?
A: I have contacted them about this concern, but I'll be sure to chase it up again.

Q: I did see players at the ge trying to get people to go into these chats to disrupt.
A: Ahh I thought I saw some reports about this as an FYI. Honestly, unless they do it in another cc it's untouchable. So if they say, head to Andrews cc and give grief, It's possibly not enough . . . but if it was "Go spam like crazy in Mod Mmg cc then you can mute for encouraging. It's not going to close as spam though on any level unless it's advertising between chats.

Mod Fran gave us some insight:

"Well so far I have some ares of concerns which I think I need to address. I have more information and better guidelines down. I have more support within concerns raised. I have more information (although Deshale is best and did this of her own accord initially) and support on harassment."

Otherwise it was the typical talk of coco pops, marshmallows, and a player who likes to wait outside at surgery times. :O
Plasma Ball1

28-Jul-2009 10:54:57
Australian Surgery, Mod Hohbein, 28 July 2009

Key:

Q = P-Mod Question
J-Mod = Jagex Moderator response
P-Mod = Player Moderator response.

===

Q:The filter doesn't block words when talking from Arcanists.
J-Mod: That's odd, leave it with me [player name], I'll escalate it.

Q:Any reason some of my reports from the 16th are still "pending"?
J-Mod: Hmm, let me have a looksee. [player Name], I see what you mean. Leave it with me, I'll see if I can find out what's going on.

P-mod: *Addition* I've noticed reports for offensive names stay around longer as still pending.
J-mod: [player name], Hmm - tha's odd, they shouldn't as far as I'm aware. Alright, I'll defo look into that, it might be something I'm unaware of. I'm sure there's an explanation somewhere though. Cheers guys

P-mod: *Addition* They still show as offensive language even though they're for offensive name.
J-Mod: Yea that's ok [player name].

Q: Well, I was wondering if you action the names in the info share thread.
J-Mod: Yes Indeed.
P-Mod: Faster than offensive name reports?
J-Mod: Well, we don't action them personally, but we pass them to our "off names" team. Umm, to be honest it's probably faster to report, because reports are received/actioned pretty quickly and we escalate the name there and then. Whereas names on the thread may have to wait until somebody reviews them, but again that wouldn't take long.
P-Mod: But sometimes the really foul names don't talk.
J-Mod: Actually saying that, I think our offnames team review the thread themselves. Not sure how frequently. Either way is good though - they'll get to us.
Plasma Ball1

28-Jul-2009 10:56:34
Last edited on 28-Jul-2009 10:58:34 by Plasma Ball1
Q:Would it be possible for mods to not get "the door seems to be stuck message"? *for bot testing purposes*
J-Mod: I don't think that's really necessary. And while I'm sure the majority of mods would use this only for that reason, it could be seen as an unfair advantage by other players which we've always been careful to avoid. If you see a macroer, just report them. Even if they aren't, there's no harm done. Macro reports don't need to be as accurate as other reports as they're dealt with differently.

Q: Speaking of Unfair advantages, in a post on the forums there was something about high-alching in the pmod room. I don't see what is wrong with high-alching here.
J-Mod: If you'd rather high-alch, just miss the surgery. P-Mod room is mainly for sugeries.

Q: Do you know when Varrock armour 3 made women not have flat chests any more?
J-Mod: I haven't the faintest idea.

Q: I've been having trouble with spammers in clan chat. There's this one person I've muted regularly but he comes back every other day and it's cuasing alot of prblems. He sits in chat on 2 different account and I've been planning. He's too fast to kick.
J-Mod: It's really difficult but there's not a great deal we can do. I'd suggest reporting him whenever he spams. There's not much we can do without reports. But if you want to query the names, then feel free to.

Q: Anyone else find the "ignore until log out" option of a report kind of useless?
J-Mod: Why's that? I think it's useful.
P-Mod: Anyone I report I don't want to ignore unless they do something more serious.
J-Mod: Because we have players reporting the same players hundreds of times, when only one report was necessary. And a quick addition to the ignore list would've solved the issue.
P-Mod: My choob uses it but instead of just until log the name seems to stay there.
J-Mod: Intriquing. If you notice that, send a bug report. It doesn't sound right to me.

J-Mod: *head for trapdoor lever*
2n2r4

28-Jul-2009 20:48:22
~~~UK Surgery 19:30 July 28th. Jmod Host: Mod Crow~~~

This was another action packed surgery with at least 20 pmods.

Q: Awas (not sure if that's correct, but that's how it was worded)using a cannon at aquanites bug abuse sir? A range nub friend of mine was doing it.
*P-mod addition* That's been fixed.
A: I'll be honest I am not completely sure what you mean but if *pmod addition's name* is right then hopefully that's not an issue anymore.

Q: I'm aware of that. I'm asking about inadvertingly doing so before?
A: Do you mean would you get in trouble? (reply, "yes" )
So long as you were not actively abusing it than no. If you did it by accident then using a bug is not going to get you banned. If people are going out of their way to specifically abuse a bug then they can get in trouble. However, just doing it by accident is not a problem.

Q: Is it ok if I make a thread in Club Mod , about the recent updates?
A: I don't see an issue with that.

Q: For clafication . . . With the pmod room and the fact that we have surgeries no longer being confidential, should we still be following the surgery behaviour guidelines
(QFC: 7-8-239-48091191 ) by waiting outside prior to surgeries in silence?
A: Yes and you should also avoid giving away any further information given in the surgery or advertising the surgery themselves. The reason you shold wait in silence is that you can avoid being plaqued by inquisitive people asking for secrets.

Q: Such information we can talk about between fellow mods, however I would assume we are right not to answer such questions if a mod, but on a non-mod account?
A: Correct, unless it is a mod (account) do not give any information.

Continued

2n2r4

28-Jul-2009 21:08:47
Last edited on 28-Jul-2009 21:12:57 by 2n2r4
Continued from previous page . . .

~~~UK Surgery 19:30 July 28th. Jmod Host: Mod Crow~~~

Q: I will admit, it feels bad not to answer people when waiting, but to help talk amongst ourselves, maybe there could be a clan chat just for waiting?
A: You're welcome to come up with your own cc if you choose to.
*Pmod addition - Comm_Unity Cc (for those who have signed up)
*Pmod additon - At any time you are welcome to use clan chat "Maudzonly." This clan chat is set to open, but only pmods are aware of it.

Q: I've been getting some questions from friends lately and I find I can't really give them a solid answer . . . So . . . At what point . . . When advertising say "Youtube" does it go from not rulebreaking to advertising?
A: When they advertise a specific video or link. Example, you can say "Check out Youtube" but no "Check out this vid on . . "

Q: So saying "Visit my yt (Youtube) page" would not be against?
A: It would as it is specifically asking people to visit a certain link. But saying "Visit Youtube" or "I love Youtube" would be fine.

Q: A pmod being active in a "merchanting" aka manipulation clan. Do you guys do anything about that, or is it not a problem?
A: There is nothing wrong with being in a merchanting clan so long as you're not actively trying to mislead others. As we usually say, Merchanting has always been possible. There is never a guarantee that you'll be successful so you take part at your own risk.
(In response to "manipulation clan" )
A: We consider them to be the same as a Merchanting clan at this time. Althought is may seem a bit dishonest such practices have been possible in RS . The Ge is just a focus point which is why it has become more controversial. They have a minimal impact on the game.

Continued
2n2r4

28-Jul-2009 21:24:00
Q: I've been visiting a clan chat recently where people talk about bots and scamming and so on but not in a reportable language. So there's nothing I can do? Besides telling them not to do so?
A: If there is an indication that they are discussing or encouraging rule breaking then you can report them. We always check the rule breaking and see if action needs to be taken.

Q: I have some pending reports that relate to offensive names still outstanding. One almost 10 days old. That an issue?
A: Our offensive name team do review a lot of names on a regular basis. You can be sure that they will read your report. They just simply need to review before actioning it.

Q: Is there no way to block those (offensive names) from the get go?
A: It would be practically impossible to block and filter every possible combination of letters to form an offensive name. We do have a lot of censors in place to stop names but some inevitably get through.

Q: I read on a post (pmod poster name given) that it is public mods can recommend while as before it was secret so mods get hassled even more than they already did. What's happening with that?
A: Just because a mod can recommend doesn't mean they have to. We still review all recommendations to see if anyone would be suitable and that was I hope made clear in that thread. Hopefully most people will put themselves forward in the thread (in regular forums) rather than talking to a mod. You can be blunt if people pester you. Just tell them you don't have to recommend.

Note: Logged out and missed one question here - sorry.

Q: One of my friends asked about a whole bunch of unknown names showing up on his friends list even thou he hasn't added. Is this a glitch?
A: I'm not aware of any such glitch. If you spot a bug or a glitch you should always report it by sending a bug report asap.
*Pmod addition* The Ge sometimes adds random people to ur friendslist.
A: Then bug report for great justice!

Continued
2n2r4

28-Jul-2009 21:34:12
Last edited on 28-Jul-2009 21:44:34 by 2n2r4
Q: I'm sure this has been asked before, but the recent report screen works off the old system with how it logs reports. Will this be updated to match the new in-game screen?
A: The report system is the new rules, it's only the P Mod Centre which hasn't been updated. We are of course looking into this.

Q: I too have a problem with the ge. The bars to show status are always blank no matter what and the close button goes through so whenever I close I run from ge.
A: That sounds like a bug as such you should send a bug report. Basically, if it look like a bug then report it as a bug. That way we can deal with it quickly.

Q: On the people doing Afk with spiders in Lum any new updates on that?
A: I can't really give information on that. Obviously if we believe something is a problem then steps will be taken to fix it.

Q: At Laf meeting last night, there was a guy outside trying to get in. He said something about the pmod room.
*Pmod addition* "Was it *player name?* Reply "Yes" Most of us know the one.
A: Only people who should get in can get in. As such just ignore anyone saying they can't get in.

Q: Is this an instanced event?
A: It's just a room.

*Lights out*
2n2r4

29-Jul-2009 01:29:26
Last edited on 29-Jul-2009 02:24:28 by 2n2r4
~~~29th of July 2009: US East Surgery: Hosted by Mod Fran (with a visit from Mod Kathy )~~~

Approximately 20 Pmods were present.

Q: Where is new "Just for Facts?"
A: Mmm I believe it's coming . . . very soon. Like possibly tomorrow. (We're waiting on some information)

Q: Am I looked down upon for actively using a no longer supported fansite?
A: It's not to be looked down upon, but it's that we don't support them for certain reasons.

Q: So we can't mention it anymore?
A: No. Not at the moment.

Q: Since it's (fansite) now filtered again, as pmods we shouldn't bypass filter in game as I just did.
A: Indeed - good advice

Pmod reminder: Reminder from the Uk surgery. . . Although the Pmod room is no longer confidential, it's best to wait outside in silence if at all possible and try to ignore a certain player. (Who happened to be there today)
A: ; ) Indeed. It's an area we are still addressing. The player who likes to spend his free time loitering in Lumbridge for unusual reasons is someone that we will continue to keep an eye on.

Q: A friend had her account locked last night cause a hacker was in it. She says it's locked, like it's supposed to be but is telling her wrong code. What does that mean?
A: If your acount is hijacked and locked you need to send a "Locked Account Recovery" to get it unlocked . . . It's standard policy to ensure that the highjacker can't get the account. If you send me the name in pm I'll check that all is as it should be.

Q: Wiresless connection, hacker breaks rules, gets account banned, is there any way for Jagex to verify the player's claim?
A: There are some ways to tell but I can't go into details exactly.

Q: ISP checks?
A: That's just one of the clever little things we have to use.

Q: I can post it (wireless connection hacking case) in information share?
A: Sure thing

Continued
2n2r4

29-Jul-2009 01:49:34
Last edited on 30-Jul-2009 09:55:38 by 2n2r4
Q: Lately I notice a lot of players in Lumby wearing full rune with auto retaliate on and using weaken spell to level mage up. They never answer questions, respond to anything just stand there (and mage) on rats and spiders in Lumby castle basement. I've reported a dozen times for macroing.
A: We've been looking into this lately, and whilst I can't discuss plans, I would say that reporting them as you have done is a good start.

Q: The same goes for people at Godwars. They sit at orc for hours without logging out.
*Pmod addition* We've been reporting those on MBB Extermination Thread (QFC: 58-59-473-54905906) for ICU.
A: I know that we are keen to iron out the issues. Please be sure that we are loing into this.

Q: Reporting 2 times from different languages, same rule break. Example: Someone swears in Finnish, I report him. Then he changes to English. Should I report him again to make pending faster?
A: If it's a minute after last report you should . . . Technically reporting more doesn't make it faster for Pmod resports in the sense that we aim to have them actioned in a very fast time.

Q: That offence does not need to wait for Finnish Jmod to check that?
*Pmod addition: Any reports made on same player are linked to the one before so all all siad is covered no matter what language. I had the same issue with a Spanish speaking player. (actual question will be addressed later)

Q: They are offending two wholly separate groups of people?
(Sorry I logged out here and missed some of the reply)
A: If a player to swear in Finnish and then English . . . The same phrase directed it would be actioned the same as if they had said this twice in English if you see what I mean.

Continued and with the same topic
2n2r4

29-Jul-2009 02:06:41
Last edited on 29-Jul-2009 02:28:38 by 2n2r4
Q: I was just going to point out the 60 second thing. As you had said, two reports if one minute apart. If we reported within 40 seconds they would be in one report. We'd assume one would wait on Finnish Jmod, and other on English right?
A: Ah yes . . . Good point. (that was in response only to 60 second thing) Well the reports go to a Jmod that speaks all the languages contained so therefore the report is only viewed once based on the content. (eg: Dutch and English speaking)

Q: If you saw naughty English content you probably won't pass it on?
A: Would take action based on content in all languages.

Q: There is 24/7 someone "non English" Jmods? Like Finnish in office or will report wait for "morning shift" because some of my reports have (been) pending kinda long if it 's Finnish rule breaking.
A: Ther is someone nearly 24 hours. This is the reason that we ask that only mods who are fluent mute reports in that language. The reports are dealt with very quickly still and there is night shift coverage for emergencies.

Q: Mod Cob still there?
A: Indeed

Q: Recently a good mod friend and I have trouble with seemingly legitimate reports being overturned. Example, a player was saying the * word pass the censors a few times, and less than a day later was unmuted. I was just wondering what's up with that?
A: Mutes are for different lengths depending on the situation. Obviously I can't go into details, but let's say that something like an undirected exclamation after death . . . would count much less than prejudiced comments . . . or account selling.
Pmod stated: It just seemed like it has happened a lot lately.
A: Pm me the name and I'll check it out. I'll send back some feeedback if needed but I'm sure it's nothing to be concerned about.
*Pmod addition* It's not unusual these days for the jmods to lift mutes when they action reports. . . kind of "time served" concept. I gather that doesn't mean that no action was taken though.

Continued
2n2r4

29-Jul-2009 02:23:41
Mod Kathy entered and the above conversation was continued.

Q: Although pmods may mute for 48 hours it can be shorter . . If jmod actions even a legitimate mute?
A: Indeed the Pmod Mute is for situations where more harm to the community could occur. Jmods may lift this mute on an accont depending on the offence.

Q: It's just some get the idea the pmod mute was not warranted if it gets lifted in less time.
A: They should get a message and the ability to view the offence in the Account Management Section. They can also appeal here.
*Pmod addition* It's fine for us to explain that Jmods can shorten that 48 hours when they action the report, but that doesn't mean the mute wasn't warranted.
A: Indeed

Paraphasing this one a bit. . .
Q: About the Developer's Blog. . . When I have been asked, "How to become a mod?" I answered "Play by rules, help others, report when needed, keep account safe." But now on that blog Jagex looks for people from fansites. So . . .How should we answer "How to become a mod?"
A: I think the best way to answer this is to stick to the same answer. Any suggestions taken from fansites still have to meet our expectations and pass our criteria. It doesn't matter where the recommendations come from. Their account has to show them as community minded, secure and friendly.

Q: What about "How did you become a pmod?
A: Well you can say "I was invited bye Jagex" for sure.
*Pmod addition*: You get invitation in message center
*Pmod addition*: The best way to learn about it is to read information on moderators.
A: All those things you can say.

Time's up
Louiellen

29-Jul-2009 11:02:43
29th of July 2009: Australian Surgery: Hosted by Mod French:

(due to my wireless being terrible today, I've asked Mod French to inspect and correct this transcript for information accuracy)

* Is there a problem with the forums at the moment French?

% I don't know, I came straight to surgery

* Well there's 2 problems with the inbox

% What's the problem with the inbox?

* 1. It won't load 2. I got a message when I don't got one

% Hum.. I can only usggest trying to send a bug report

* If its not loading its prob ur computer

* It can be another things

% Well, a bug report will get it looked at by the right people

* I think I've asked before but can the reports log be bigger than 100? It won't be able to tell if i got some feedback or not.

% I'll pass that on. But if there are any problems with your reports, we'll contact you.

* You report 100 in two hours...?

* Lol, thats a lot

% Depends where you hangh out I suppose
Louiellen

29-Jul-2009 11:03:10
* Are p-mod bug reports prioritised like abuse reports?

% I'm not sure

* Could you find out French?

% I'll see what I can dig up

* Can we mute J Mods?

% Why would you want to? :S

* Hahahaha

% (tried to mimic quickchat phrase) Let's play Runescap

% E

% Darn

* Lol

* Fail?

* Where are f-mod surgeries? Are they on the forums or in this room?

% Fmod surgeries don't happen as often adn so are arranged ad hoc

* Ad hoc?

% Sorry, as and when

* Are they in Runescape or the forums?

% Well, we can discuss things on the forums at any time surgeries are more real time.

* Forums would be a bit inconvinient for meetings.

* 'additions* As a trivia: surgeries do not exist before, it just happened that before, jmods are not available always. Hence they started these sessions. Before the curator team is not very organised. Only composed of a few ppl, and they cannot monitor the pmod forums much, for pmods' questions. That's why surgeries came into existence.

* And when did surgeries come into existence?

* Read the player mod history thread at archives forum.

(starts talks about animation bug)

% I can see that this is something you are passionate about. Pmod surgeries aren't bug reporting surgeries

* But you're a jmod, you can raise it with the graphics team or animation team.
Louiellen

29-Jul-2009 11:03:39
% I can but reporting it as a bug is faster and makes sure that it is in the system.

* What's the main point of pmod surgeries?

% Pmod surgeries are there for you to ask questions about pmod procedures. So if you weren't sure how to report something, you could ask here if we run out of procedural questions we can move on to other stuff.

* There's been a lots of talk about the new way weapons look when fighting people, are they going to tweak that or u dunno?

% If we get enough information about any problems, we may consider changing it.

* Can I quickly just ask, about the ep, r u maent to lose it. When u get teleported by a random event

% I don't know the ins and outs of Ep. YOu may need to post that question on the forums.

* Can there be an auto-mute system for spammers

% I can see how that would be useful, but plasma makes a good point too

* Well, it could be set to something like 10 messages per 2 seconds something that couldnt reasonably be regular chat.

% I can certainly pass it on - but you might also want to post on Player moderators suggestions int he Lounge. (some pmods try to spam the chatbox as testing). No need to try and prove it here: we do have a system in place to prevent flooding.

* Community involvement (fansite involvement) + points for being chosen as pmod? Is that risky?? Jagex pushing the players to participate with fansites? 3rd party sites may try to attract more ppl, and end up stealing ppl's accounts??

% Fansites aren't the only way to get involved and remember, we do have an recognised fansite list

Louiellen

29-Jul-2009 11:04:11
* I do wish, if jagex just updates the official forum. SO that more ppl will use it, instead of going to fansites for support.

% YOu have a point, and we are working on that.

* I haven't seen any rwt ads, only ads for other games. What about allow players to post/embed youtube videos to runescape itself. And have a team of jmods do the scrutiny?

% Hmm, that's an idea - there are probably lots of things to consider so It's not something that's likely to be done soon.

* The more players utilise all jagex-provided tools for community involvement, the safer the community will be. Thanks Mod French

% I see what you mean

* Why did you choose me as a mod?

* I've been wondering about that too

* Lol, that's a straight forward question

% Why not? YOu seem to be keen about the game.

* Why yes? You're the pmod recruitment person. YOu should know

% I can't go into specifics though - that's private between us and you

* But French, we don't get any reason when you invite us

* Well then can you tell me after the surgery?

% Why do you need to know? :S
Louiellen

29-Jul-2009 11:04:26
* More detailed info?

* It would put be at ease?

% Why do you need to be put at ease? (sorry, 20 questions)

* Woudn't the reason be much the time for everyone?

% Why do you need to know? Jagex said that pmods are people who play the game, get involved with the game, are friendly towards others. I think this is something you'd have to send in about from the pmod centre.

* Lol, I admire your enthusiasm. But please give mod French some breathing room...lol

* If you add it as a feature for new mods?

% i'll bear it in mind, but in all honestly, I don't see how it would change any.
Louiellen

30-Jul-2009 10:56:29
30th of July 2009: Australian Surgery: hosted by Mod Hohbein:

(talks about graphic glitches)

% Graphical glitches fit into bug reports, so just send it like that. It really is the fastest way to escalate it. Thanks

* Are you sure J-mod to J-mod wouldn't be faster...?

% I think we need to move on this one now

* Why aren't J-mods able to discuss systems related to reported to p-mods? Related to reporting*

% Well, it depends what you mean specifically. But generally speaking, because there's no need for them to know

* 'addition' Jmods cannot answer detailed questions like that. Since unfortunately some pmods belong to the dark side and loves to leak pmod stuff

* If there was no leak Why aren't you able to? Such as how you see our reports because in out report centre recnt report page.

* There wil always be leaks, i tell you that. I've been with the pmod team for the last 3 years. Leaks always happen. Our jmods are very much wise not to tell us everything

% To be honest, I can't see why any pmod would need to know that. And we won't over complicate with any extra, unnecessary information.

* I guess I"m the only one that likes to scrutinise things.

* If you see a player admitting to a rulebreak it goes under encouraging. Another to rulebreak, does this work for going afk??

% Well going afk isn't breaking any rules. Using 3rd party software to play for you while you're afk is. Going afk is a bit dangeroius possibly
Louiellen

30-Jul-2009 10:56:56
* Ah kk

% And shouldn't be done if there are other people around. Who might access your account.

* Afk training is against the rules though

% Aye, as I said.

* Is it possible for a Jagex Mod (like yourself) to take on the spot and action against macros?

% I couldn't, that's down to our macro investigations team.

* At the fishing guild for the last 3 days. and all he does is air strike ducks to splash and gain exp.

% As long as you reported it we'll check it out. As long as it's been reported we'll see it anyway

* How does Jagex deal with pmod leaks?

% Depends really. If we find a pmod that's definitely been leaking. Then we'll most probably remove them from the team

* 'additions' Mod hohbein, the youtube video displaying the pmod room is still there the last time i've checked. Just a follow-up. Thanks

% Thanks

* The P mod room isn't confidential?

* Inside the pmod room is

% Yea, it's not really a worry. Players know it exists. But we probably don't want pmods filming it . Because of what might be discussed.
Louiellen

30-Jul-2009 10:57:26
* What does Jagex do to get rid of the leaked information?

% Depends, not much we can do if it's on another website. Although if it's youtube or something we may request it's removed.

* How do I get hold of Mod french?

% Send him a query mate. Just put 'fao mod french' at the top and it'ss get to him.

* In my query to French, I put Foa instead of Fao, is that still fine?

% Really doesn't matter

* Mod Crwo sent me 2 of the same messages regarding Just the Facts. 1 of them isn't removed from my received messages. Eventhough I read it Lil help?? MOd Crow has done this before

% That's wierd, Sound like a glitch. Could you submit a bug report on that?

* Have3 you tried using the inbox on both runescape and funorb?

% No, actually I can't fix it, But do submit a bug report if you can Doesn't sound right to me!

* This ones a little embarassing, but I have my very own wannabe. Theres a person pretending to be me and saying "i'll go to my main and mute you if you don't behave!"

% Lol, how flattering

* That people are using me as their idol

% You might want to report him for staff impersonation. and advise him that it's not cool for him to do that and yea, don't worry. We won't take any action against you for that.

* Jagex knows our ip address, no need to be worried

* I have no proof though, it was just someone told me and i recognise the username as it was a friend of mine.

% Well, if you do see it happen, just report. Or advise your friend to do the same

* I iggied the person and told them to stop lol

% Good call

* Righto, after the query which i sent yesterday (you replied to it) regarding leaked information, anything being done about it?

% I passed it over to our investigations team for a look, haven't heard anything to be honest. But I'll see if i can find out later.
Louiellen

30-Jul-2009 10:57:50
* This is gossip however, i heard about a pmod who got demodded and is still ranked in andrew clan chat and he was spreading info about being a pmod.

% Do you have the name?

* Just the first part i thing *censored* there was numbers after it.

* That's not true at all, I"m in andrew's chat a lot. He is an ex Forum mod

* Is there any that are non modded atm? (silver stars)

* He is a player mod and an ex fmod. He hasn't been leaking while i'm there and i'm there a lot.

% Probably just a gossip, but I will have a look, just in case . Thanks for letting us know!

* Quite frankly, I'd be very surprised if he ever leaked

* Do J-mods have a room in rs like this but only for them?

% We don't

* Well they could use this one too right?

% We do use this one from time to time though

* At the end of the year, can you hold a J-mod raid? Raid places with jmods?

% Lol, in real life or ingame? :|

* game

% quite possibly, who knows. I"m sure we'll have an event of some description at some point. They almost always end up with a jmod conga line.
Louiellen

30-Jul-2009 10:58:13
* Does Jagex sometimes release future areas like actual areas. Before release?

* I was on my choob account, and met a very nice person. I played dumb and pretended not to know about a part of the the game she went out of her way to take me through it.

% Okay, that's nice

* I would like to recommend her for modship, is that permissable?

% Absolutely, ping us a query with the name and we'll pass them to mod french for a looksee

* I know nothing else about her

% Yep do it We're happy to receive recommendations.

* Even gave me food etc, nice tuna and corn taters too

% Bless'em

* do you have meetings online? Such as through a chat box?

% Na, we don't. It's easier just to meet in person ;P

* One of my friends I believe has sold her account. I've heard from other friends it is true (and her rank is now less in clan chats). I've no proof however so again its speculation

% I see, you could send us the name in a query. And we'll check it out and if necessary lock the account.
Louiellen

30-Jul-2009 10:58:34
* Does Jagex use IP Address often as evidence?

% Depends entirely on the situation, but for most things no.

* Will u call it normal that a lvl125 don't know xp for max in skill?

% Well, people are different. It'd be odd.

* I've noticed a large numver of new Jmods being employed in july who work in player support. Are you able to say what language they work in?

% To be honest, I'm not sure. I've seen some new chaps around, not sure what teams they're going they are training at the minute.

* The news article requests that the applicants be 'ideally not familiar with runescape'. Is it possible to appy if you do play?

% I'm sure it is but I don't know the specifics personally. Another department are dealing with that.
2n2r4

30-Jul-2009 20:56:05
Last edited on 01-Aug-2009 12:34:41 by 2n2r4
===30th of July 2009: UK Surgery: Hosted by Mod Paul M===

Appoximately 18 pmods were present.

Q: I was just in w3 and I don't know if the multi log ins are still there but I have the names on ignore list for you later.
A: Multi log ins? You mean players multiglogging? (Reply: yes sir - same person from the looks of it) Could you chuck them into a query message do you think?
*Pmod addition* Information Share Thread?
A: That'll do it too

Q: Are there any plans to clean up Club Mod a little?
A: In what way? Too many stickies? or mucky pups?
(Reply: I mean there are 13 stickies at the moment some well outdated)
A: Ah ok. I'll ask one of the guys to check them out for you.

Q: What are the levels of solication we're allowed to mute for?
A: Anything you think looks dangerous or really inappropriate.

Q: Please what is being done about afk splashing?
A: Content are aware and feel it's similar to melee training at bandits. I can't say more than that though I'm afraid.
*Pmod addition* We were asked to add the names on the MBB Thread. Then it can be checked out.
A: Sounds like a plan. (Note: Before posting on MBB Thread, please make sure it is a strong lead as Mod Paul explains in his following example) When I'm doing slayer and I don't need to intiate an attack I'm still at my keyboard even though I'm sitting there eating cake. If they are actually afk (ie they've gone down to the pub) then that's something else in which case, yep, sticking the detail on the thread would work.

Q: What is being done about all the lag it's getting bad?
A: Generally, it's not something that we can do anything about. I know that's not the answer you're after but there are steps you can take to help minimise it that I think are in the Tech Forum. I mean personally, I don't get lag unless I'm at Ge on busy world.

Continued
2n2r4

30-Jul-2009 21:12:43
Q: Can someone look at loot share it is not working right when more than 2 people are on it?
A: To be honest, that's not a pmod question so I'm not the best person to ask. I don't have all the answers to general game questions. If it's a question about modding or even support, bring it on.

Q: People are having a problem out of a pmod.
A: One in particular? (Reply: Yes) Ok, well save their blushes, can you send a ticket (query) then we'll be happy to check them out for you.

Q: All my offensive names are still pending.
A: Since when?
*Pmod additions* Mine too/since 19th for me/over a week. . .
A: Blimey, ok I'll get that checked for you straight after surgery. A backlog is a backlog but a week is a long time whatever (pause) Steve's just filling me in on the situation. (lots of pmod chatter of the problem)
A: Killing them (offensive name players) seems to be the best solution. Not irl obviously, that would be extreme. ( ) (Pmod responses - Oops/Darn/hides chainsaw/talks to police, "It's ok guys, I'm a pmod." (So many sillies amongst us today )

Continued

2n2r4

30-Jul-2009 21:22:59
Last edited on 30-Jul-2009 21:42:41 by 2n2r4
Continued from previous page . . .

===30th of July 2009: UK Surgery: Hosted by Mod Paul M===

Q: In Lumby there is a huge problem with solicitation, but if we see them saying without bf/gf something such as "If you are *gender specific* pm me" can we mute that?
A: I don't think if that's enough. If their name also suggests what they're up to than I say go for it.
*Pmod addition* I usually allow a few "lookin 4 bf" but when they say "All bi or les girls pm me" I usually grab that.
A: Yep. I do that too.
*Pmod addition: The rules say gender specific talk is reportable if I remember rite.
A: Well it is but even if I see a player trolling me or being rude I still try to avoid a report just because I've always found it satisfying to get another result.
*Pmod addition* Some of the new players, if targeted, it causes upset.
A: Well that's a different story. If someone is being a target, it should be reported but having said that, they should have the nous (mind) to report it themselves and then add them to their ignore list. We don't want to nanny game afterall.

Q: Awhile back, you told us not to deal with "rioters" but is it okay to take out the cause of the rioting and just warn the others? For example, yesterday in the cw lobby I muted a @@ spammer after 12 lines or somthing. 4 - 5 people were starting to join - once I got him (main spammer) and told everyone to relax, they did.
A: That seems like a very sensible way to go about it.
*Pmod addition* Is that a riot tho? Sound more like a spam fest.
A: Lol Good point. Did they bring petrol bombs and placards?
*Pmod addition* Riots are completely different and far tougher to deal with (which is why we are asked not too )

Continued
2n2r4

30-Jul-2009 21:41:06
Mod Paul M turns the question over to us . . .
"I just wondered how you felt about the CM Blog (in the Developer's Blogs on Moderators), and if you have any thought about how we can support events and community building?"

At this point, all hope of me even slightly keeping up with handwriting out the responses was lost. I will include what I was able to record.

Multiple responses stemmed around the fact that the "Volunteer" part was confusing/misleading.

A: Ok, well I should point out that you're volunteer mods. We're not talking about people saying "Ok, I'll volunteer" and then making them a mod.
*Pmod addition* The title could have been better though, lol
*Pmod addition* Lots of people think they can actually go and fill in a form or something.
A: With hindsight, maybe that wasn't the best title ever.
*Pmod addition* I've actually been asked what's the difference between a pmod and volunteer mod.
A: Perhaps we should create a thread that you can point people to. We've always avoided threads like that in the past but I think if player feels they want to support the community there's no harm in us taking a look. So long as we don't get people's hopes up.
*Pmod addition* A post like that would benefit from auto hide option too.
A: Good call! I think we have a basis of a great idea there. Are we agreed that is the best way to deal with requests? Sit down if you agree! (Lol most of us were sitting) or stand and jump if I'm talking rubbish. (There was mixed responses, but who knows who was being serious )

Q: What content are we talking about when it comes to "community" related stuff. There are concerns among many mods about it becoming more about how you look in the community as opposed to knowing rules, etc.
A: Well . . . We want to place much less emphasis on modding being about reporting people. We've been talking about moderate moderating for months now and those that have taken that on have seen results.

Continued
2n2r4

30-Jul-2009 21:59:42
Last edited on 31-Jul-2009 13:40:13 by 2n2r4
Q: That also brings up what happens to ad busters and the like?
A: Oh, that's all still relevant but let's take a step back to what moderating is all about. It's about supporting the community, no? In all its many ways. And for many mods, this new direction is nothing new.
(Mod Paul M continues conversation)
Well we've just talked about all the potty mouths so years of muting them all isn't entirely working imo. I think stictness has it's place if someone is really out of order but I think that in the past, we've focused on the bad players more than we focused on supporting good players, and I think they're the ones who deserve our support. Dare I say, some players are just bad because they're looking for attention. If you keep them busy being a part of the community I think they'll chill out.

(At this point he went into an example about a thread Mod Poppy created which helped turn some players around. Sorry I was unable to keep up with all that was said there, but the underlying theme was people can change.)

Mod Paul M continued:

Thing is, this game has been around long enough that kids have grown up with it and as a result, they've become a lot less troll like and we need to accept that a nightmare 2 years ago, isn't necessarily a nightmare now.

Q: If we see/know someone that would make a vauled addition to the team, what is your personal opinion, should we, as mods, recommend and say nothing or point them to this new thread if and when it comes out or do both?
A: Well, I'd not say anything to the players so you don't get their hopes up. And then, sure, let us know we'd be happy to check them out. But yes, if we create a thread, that's an options too. Up to you really.

Mod Paul M comments something about Steve coming after him with a stick. :O

Before all the parting chatter, he leaves us with this:

"I don't get to do surgery very often and everytime I wish I could do more."

**Edit** See QFC: 8-9-166-59304205 by Mod Paul M.
2n2r4

31-Jul-2009 01:23:23
Last edited on 31-Jul-2009 02:20:44 by 2n2r4
====31st of July 2009: US East Surgery: Hosted by Mod Jon H with visit from Mod Stevew====

Edit: Approximately 16 pmods were present.

Q: I saw a player admitting his best friend was playing on his other or. . . main account. Was that a report as encouraging others or buying/selling (sharing) account?
A: We'd action that on account sharing I believe. Hmm. . . actually not sure, it's sort of encouraging because it's not *his* account, it's another one. Tbh it doesn't really mattter, we aren't tied to the category it's under so it's not like you can't give and offence at all if you report under the wrong one. : ) Obviously, we do still want you to try and use the best one. : ) Don't just start reporting everything for the same cat please. : )

Q: I noticed Tip of the Week saying asking for password is now reported under buying/selling, so is password scamming removed?

-----------------
For clarification purposes, This question was related to this from Just the Facts - July 29th, 2009:

"Tip of the week

Password scamming vs Account Sharing.

If someone is asking for a password on an account then you should report them for password scamming rather than account sharing."
----------------

After much discussion, it was was determined that the correct answer is you report someone for password scamming under the Honour Section selecting "Scamming."

*Pmod addition* Even though it is reported under "scamming" it will show on our reports when viewed as "password scamming."

Mod Jon replied: The back end offences don't necessarily match up with the front end categories, it would seem. Again, if pass scamming then we will do it as (pass) scamming. Think of it as guidlines rather than the actual rules. ; ) "Honour" is the bank pin, pass, item scamming" say Steve.

Continued
2n2r4

31-Jul-2009 01:43:54
Last edited on 31-Jul-2009 02:16:20 by 2n2r4
Q: Is there anyway to block people from entering a cc?
A: Ignore list and/or ranks

Q: If they on ignore can't they get in the person's clan chat?
A: I actually don't know that. ; ) I have never used my clan chat and I seldom have to ignore people.
*Pmod addition* If the account is on the iggy (ignore) list, that account cannot enter cc,no.

Q: Why only 100 names can add to iggy list? It does not make sense.
A: No idea. It's a game-engine team thing. Sorry it's a bit of a cop-out answer but it's all I've got. : ) There's probably some technical reason why it's not easty to make it bigger (though as you know, every so often they manage to squeeze some more names on there). I don't think it's a case of "We could make it infinitely large but we don't want to" if you see what I mean.

-----------
FYI: During that answer Mod Jon accidently logged out, but we were all left in the room. It was noted that was due to the fact that Mod Stevew was still with us.
-----------

Q: I was just wondering, people mentioned Mod MMG's chat. Do we by default get added as pmods?
A: No, there are thousands of you! More specifically, it's up to MMG as he has control of his friends list and the chat ranks. Obviously same limit on list size as any other account.

-----------
Talks of Mod Jon regarding his late night shift. He mentioned the team doesn't even mind his "Obnoxious death metal" on (his)speakers. Note: Now we know what type of music he likes. If only we knew how he drinks his tea/coffee - The Crowning Moment reference there.
--------------

Q: You guys have 3 shifts don't you?
A: (by Mod Stevew)
Yep
10am - 6pm
5pm - 1am
midnight - 10am
Nights only do four shifts a week though so same hours in total.

Continued
2n2r4

31-Jul-2009 01:55:20
Q: What was Mod Trick "collecting names to friendlist" session earlier today? : D
A: I don't even know who that is.
*Pmod addition* His cc was kinda crazy for that time.
*Pmod addition* Content development team he said (he was on)
A: Yeah, dev team. Different office so we don't actually see him terribly often. Still in Cambridge, just not in *this room.*

Q: Are there 2 separate offices though?
A: Aye, and multiple buildings but they're not miles apart.

Q: (From a moddling)...(mute)Stick doesn work or is that graduate message automatic? I was told this Friday (could mute).
A: Honestly don't know. I have very little to do with that side of things tbh, sorry. Sorry for non-answer again, but you would really need to be speaking to . . . Fran, maybe? or French or possibly Hohbein.
*Pmod addition* Nope, the graduation messages aren't automatic. Fran did say the other night she was working on it. She mentioned to me that Mat K is busy on other project atm. Please be patient in Limbo Island for now. ; )
A: I wish we had a Good Robot Uses to do our jobs for us like in Bill and Ted.

Q: Wondering if Mod Sam is ok?
A: Yes, she has left but on good terms. Current policy is no goodbye thread I think.

Q: Is it possible for us to mute ourselves? I don't feel like trying.
A: No, I don't believe you can.
*Pmod additions* No you can't.

End of session
*Sizzle*
Plasma Ball1

31-Jul-2009 10:51:59
Australian Surgery, Mod Timbo, 31 July 2009

Key:

Q = P-Mod Question
J-Mod = Jagex Moderator response
P-Mod = Player Moderator response.

===

Q: Are we allowed to use the MBB Extermination thread to report AFK trainers?
J-Mod: Anyone you suspect of using macros or bots to afk, sure.

Q: Are pmods allowed to merchant? Because I mentioned that I started to take up merchanting and a pmod frowned upon me.
J-Mod: It's a perfectly legal practice, so of course you are.
P-Mod: If it's buying and selling good, it should be allowable. If it's manipulation it shouldn't.

Q: Is one able to get an offence from using the same IP address? (two computers, two people, one modem)
J-Mod:We can tell if two different people are using the same IP Address.

Q: I was told by someone that if they get an offence and it was a Mod who did the reporting reporting it says so in the section they check their account status, that that true?
J-Mod: Not at all.

Q: Using an autotyper to flood advertising of ccs. Although it is to advertise a cc it's still flooding.
J-Mod: Yup, so what's the question?
P-Mod: We should be able to mute after a warning I reckon
J-Mod: We're always looking to change the oracle but not at th moment. You shouldn't be muting for that at the moment.
P-Mod: So we let it go?
J-Mod: If you think it's disruptive, report without. Else, ignore them and advise others to do the same.

Q: I know we're supposed to stay out of riots but can we report the people trying to organise one?
P-Mod: You can report them and let us deal with it. If in doubt, report. Handy phrase ftw.

Q: Is the upcoming solution to macroing/botting well under way?
J-Mod: Not 100% but the info from ICU is looking good.

Q: Are J-Mods able to enquip people's items?
J-Mod: Nope.
Plasma Ball1

03-Aug-2009 11:04:42
Last edited on 03-Aug-2009 11:13:25 by Plasma Ball1
Australian Surgery, Mod Hohbein, 3rd August 2009

Key:

Q = P-Mod Question
J-Mod = Jagex Moderator response
P-Mod = Player Moderator response.

===

Q: Why is Goo (major search engine) gle censored?
J-Mod: The site itself isn't harmful but what you can search for might be. Therefore it's best not to allow players to mention it directly. To discourage player talking about searches which might throw back harmful results.
J-Mod: I mean, even 'search for RuneScape on google' might, for all we know, show up some hack sites.

Q: Safari doesn't work well with the forums. So I have to use a browser that blocks ads.
J-Mod: We ask players not to delibaretly block ads. If, however you're logging on from somewhere with a browser which you can't really choose not to use and it blocks ads. Then I don't think that's much of an issue. So don't worry.

Q: Could FunOrb lobbies be considered clan chats? (people spamming the lobby with game related content in a way to disrupt. It's just like a clat)
J-Mod: You've got a fair point, you shoudl raise it with the FunOrb team in the FunOrb p-mod forums.

Q: How long does it take for non-pmod reports to get reviewed.
J-Mod: For one, I don't really know since I'm not in that team. And for two I don't think I could discuss.

*Meeting ends with everybody following eachother around a table*

J-Mod: *heads for trapdoor lever*

Mod Hohbein wanted to purposely talk fast so I couldn't scribe. Evil!
2n2r4

04-Aug-2009 20:50:02
========4th of August 2009: UK Surgery: Hosted by Mod Crow========

At least 20 Pmods were present. There seemed to be a can of worms opened . . . See if you can find it.

Before the surgery began, Mod Crow took the time to remind us of this procedural item:

"When you're outside waiting for surgery try not to discuss the surgeries. It's common knowledge that surgeries exist, but it can get you an awful lot of attention if someone overhears you discussing them and of course anything mentioned in a surgery is for P Mod ears only."

Q: Is the macro detection system foolproof, because several players in Mod MMG's cc say they are wrongfully banned?
A: No one will be wrongfully banned. A full investigation takes place before an account is permanently banned and will only be so if they actually cheated.

Q: I've had several people tell me they were banned for macroing using Mousekeys, but Mousekeys isn't a macro progam and offers no advantage. Is it possible they could've been banned for this?
A: Trust me, players will only be banned for actually macroing. Just using mousekeys or not talking is not why someone will be banned.

Q: Awhile ago I mentioned something about a quiz bot here. Yesterday I saw one down I had added, and pm'd a few people the location so they could see for themselves and it seems we can't really take any direct action.
A: Did you report them?
Reply - Yes But the problem is they are gathering a crowd.
A: Then rest assured our investigation team will take a look.

Q: What is a quiz bot?
A: Supposedly a bot which does questions and answers.
*Pmod addition* This bot just sits somewhere, busy spots, and plays chat based quiz games. Stuff like anagrams, game questions, hangman etc.

Q: I saw a thread asking Jagex if they were sending out more quiz bots. This player thought the bot was from Jagex.
A: You mentioned this yesterday I believe. Just explain to them that we have no bots in our game that are official.

Continued
2n2r4

04-Aug-2009 21:05:52
Last edited on 04-Aug-2009 21:56:30 by 2n2r4
Q: Someone said a minute ago mousekeys are not breaking rules . . . But if someone was flaunting the fact they use them to the extent of bragging they try to make things easier for themselves would that be reportable?
A: No. There is nothing wrong with someone using the inbuilt options of their keyboard. You only need report actual rulebreaking software.

Q: So logitech g series keyboards are illegal?
A: No. Keyboards are legal.

Q: If they have special keys you can set for macroing, those keys would be illegal, yes? I think those keyboards have those.
A: If it's a function of the keybaord, they are ok to use it. It's only illegal to use software which links Runescape and helps you cheat. Keyboards just add additional features.

Q: If I'm not mistaken, those can be set to perform actions?
A: Yes, but they are function of the keybaord not a 3rd party program. We don't want to punish players just for having a spangly keyboard. We're only after actual rule breakers who deliberately download illegal software to cheat the game.

Q: Surely if a keyboard can simulate repeated mouseclicks . . . that would be macroing?
A: Using a keyboard function is not against the rules. It's only against the rules to use 3rd party software which deliberately lets a player cheat at the game. Keyboards only allow additional functions but do not actually invovle cheating. We can't control what peripherals our players buy for their own computers.

Q: So what you're saying is that mousekeys are not illegal since everyone has access to it but using keyboards which has keys that does more than one letter really fast is?
A: No. What I am saying is that you can't be banned for having a powerful keyboard. You can only be banned for using 3rd party software to cheat.

The fun continues on the next page

2n2r4

04-Aug-2009 21:26:39
Last edited on 04-Aug-2009 22:26:54 by 2n2r4
Continued from previous page . . .

========4th of August 2009: UK Surgery: Hosted by Mod Crow========

*Pmod addtion* These g keyboards are fine, they have a set of keys that run with software to allow you to set them up as you program. Having such a keyboard, as Mod Crow has said is not against the rules . . . However if you programmed a single key to say . . . walk to a b and then c then cut a tree at d all in one click that would be breaking the rules, so it's the context of having but not abusing the abilities you need to look at.
A: The key part there was software aspect. Using software to interact with Runescape and perform certain functions would be against the rules. However having a keyboard that just lets you type more quickly or has a button for mouse clicks would be ok. Basically a keyboard can only be set up to put hotkeys for certain tasks on the buttons. It can't however be made to cheat like a macro can.
*Pmod addition* In other words you have to be there to push the key but don't have to be there for macro.
A: Yes pretty much. A macro does it all for you.

Continued

Edit: Sorry, I originally forgot this section.
2n2r4

04-Aug-2009 21:44:53
Last edited on 04-Aug-2009 22:27:36 by 2n2r4
Q: So logitech keyboards aren't against rules? Only if you program them?
A: They're not against the rules unless you use software to make the game perform certain tasks without your involvement. The software isn't designed for that though so a player would pretty much have to download a 3rd party program to do it. Runescape is different to other online games so really only specific cheating programs can be used to macro.

Q: I was wondering if there is a way to deal with players with an offensive name, as if they do not talk, you are unable to report them, since you get the "this player hasn't talked . . . " message?
A: There is a thread on the forums for that.
*Pmods addition* In the Procedures Forum is a stickied thread titled "Offensive names in lumbridge." (If player is not in Lumbridge you may submit the name under the "Information Share" Thread in Club Mod)

Q: Upcoming new pmods, some of those haven't got that "gratz, registered" pmod message. Any info why?
A: Just give them time, they'll get them.

Q: During the moderator registration process the intial invite talks about "registrations faq" qfc however, when you try to access that it's blocked until you are actually a registered pmod. Is this intentional?
A: It's not intentional and we're looking to fix it soon.

Q: Can you see who is in your class anyway?
A: If you mean can you check if someone is in the same stage of mod status as you than no.

Q: (continued from above) Or who was invited to be a mod at the same time as you?
A: Nope

Summarized reply by Mod Crow and pmod additions:

Once you have a crown, you can check which QA team you are in by accessing the P-mod Centre:
Community -> P-Mod Centre -> F.A.Q.s -> Player Moderator QA

New player moderators will be listed under "Freshers" until they are assigned to a team.

Continued
2n2r4

04-Aug-2009 21:53:06
Question continued in reference to the Player Moderator QA screen:

Q: Why doesn't jump to a certain letter work there?
A: I have no idea I'm afraid.
*Pmod additions* Sometimes it does, sometimes it doesn't, sometimes you have to backspace and try again.

Q: Why do I keep having to re-enter my pass when going on to certain forums and pmod centre. It's rather annoying.
A: If you're entering new areas of the site then you need to log in for security reasons. Basically to make sure that only people who should be able to access certain areas access them. For example if you left your computer alone briefly it could stop a family member trying to access areas they're not suppose to . . . Basically just additional security.

Q: Still wait(ing) for more info to "Just the Facts?"
A: Just the Facts will likely go up later but sadly minus a couple of figures.

Q: Why is UK surgery like 19:30 but every else is like 10:00 or so? Why UK not 20:00?
A: The surgeries are arranged for when we think players have the best time to access them and also for when we can supply coverage. If you miss a surgery and have an urgent question you can always send a query to us.

Pmod requested Mod Crow to leave us with a joke.
I was contemplating "accidentally" logging out , but . . .
With Mod Crow's permission, here you go:

Q: How many psychiatrists does it take to change a lightbulb?
A: One but they lightbulb has to want to change first.
2n2r4

05-Aug-2009 01:02:36
Last edited on 05-Aug-2009 02:11:35 by 2n2r4
========5th of August 2009: US East Surgery: Hosted by Mod Mark H========
Approx. 10 pmods were present.

Q: (Regarding Funorb) You are only able to report players via right clicking. You can't type their names and report.
A: We are aware of it.
Q: I was wonder why is that?
A: I think it just is. : )
Q: There are times when I can't right click the players and they should be reported. They could trap themselves inside a game.
A: Hmm, Sounds like it needs to be a bug report for Funorb if they are trapping themselves in game.
*Pmod addition* I think this started happening when normal players were given right click report option on Funorb, probably to stop misuse.
A: Mmm possibly. (mentioned bug report again) It's beyond mine, or Funorb CM's knowledge.

Q: At Aams (Ask a Mod Session) today . . . A player told me she is constantly hacked, account yoyos. Is there anything I could have told her besides the usual . . . Scan, change pass, etc?
A: Not really sadly. The other thing is to let us know in case the hijacker registerd an email on the account. (Player can do this via forums)It's a very rare occasion so if somebody posts in Jagex Lite or Forum Help about it, we try to help them out. If we introduce Jagex Security Key, it will help significantly.

Q: Regarding security key, what would a player be able to do if it's damaged?
A: I'm afraid I don't know.

Q: A guy last week said he has been persistantly harassed for a year. I advised him to use the parent email.
A: (20! Critical Hit!)
Q: It seemed beyond juvenille stuff though. Okay, he balked on that he isn't actually a parent. I assured him it was fine, correct?
A: No problems with that.

Q: So I recently got the crown and most friends say "grats" but they say on forums and you said not to say you are a pmod on forums. Should I tell them to take it down?
A: I would advise to yeah. Just explain you're not suppose to mention on the forums and I'm sure they will edit it out.

Edit:The end
Louiellen

05-Aug-2009 10:43:06
5th of August 2009: Australian Surgery: Hosted by Mod Hohbein:

* When does British daylight saving time ends?

% October I think, not sure though

* Is Mod Paul M there? Any announcement will the mod application thread will be posted? Tbh, I'm quite excited about it. It's a history in the making for the moderator team.

* I think it will be a devesation.

% He says he wants to run it pas the fmods today, and all being well he'll look at doing it later on today.

* I personally think it will be devastation. I remember when asking for pmod ship used to be frawned upon and genrally considered you not good enough to be a pmod.

* Then this list will be a good tool indeed "who *not* to choose"

* I don't think they'll be using it that way.

% I disagree, Most players want to be a mod doesn't mean they won't make good mods. It's an aspiration lots have - and that's cool. In fact, some might not have even said they'd like to be one. But if we tell them, hey, it's alright to let us know. Then they might - and where's the harm in that?

* Hopefully you'll have a record of the ones that go.. "I wanna be a mod so I can mute my brother!"

% yea, absolutely. WE won't be letting our standards slip.

* Some seemingly good person that are generally good to the community in report etc. Could just be waiting for this oen moment to mute everything in site. After a month.

* Thankfully we've got controls for that too.

% If that's the case they'll get demodded that's a risk you run with inviting any player to become a mod.

* 'addition' Will the Pmod recruitment team be expanded? Since it's only french?

% I couldn't say. If necessary then I'm we'll look at getting more people involved

* Will Jagex be looking at getting mentors approve or say there insights on recruiting pmods? If they wish?

* I trust the runescape community. There are lots of good players out there.

% Not sure what you mean about mentor involvement
Louiellen

05-Aug-2009 10:43:45
* Like how in the dev blog or somewhere else could mentors be an addition to act like those mods? like not to replace them to be alongside them.

% We wouldn't want to burden our mentos any further. They already have a lot on their plates.

* I still trust the runescape community, look i'm still playing.. The time i quit runescape, means the community is already hopeless

% And they are still volunteers and to be honest we have enough resources here to do all we need. We don't really need to outsource anything.

* Mentors have full experience, jmods don't that's the difference.

% Indeed we look at various aspects of a player's account. This isn't just about it how they behave ingame. Other things are also taken into account, which a mentor wouldn't have access to. Can't go into detail about it.

* "we look at various details". Such what aspects?

% Account security for one. Lots of other things - again, i won't be detailing it here though.

* So many secrets so little time. What happened to my last message i sent to jagex anyway? Anything done about that site yet?

* Jagex are being too secretive.

* considering the site has you on it lol

* Jagex need to. Even 'we' have proven to leak sensitive stuff to our own detriment.

% Blk, looks like your query was answered by mod stevew

* I know

% I'll see if i can find out what happened to it.

* the site still there this social network place i go to still talk about it.

% Can take a long while. Or may even be impossible. But we will check it out.

* I've discovered recently a post in recent updates about 'wannabe' mod. What's Jagex's stance about these 'wannabe' mods?

% What do you mean stance? We don't hate them if that's what you mean.
Louiellen

05-Aug-2009 10:44:25
* Will you actually mod these wannabe mods?

% I guess it'd be a case to case basis thing. Somebody who's obviously really keen to become a mod and shows they'd probably be a good one, then sure. Why not, but there's no they're a wbm - we won't make them a mod policy.

* I think a number of people recently have been modded like that and i do believe they are good mods, too.

* Jagex mods have access to the back end of the report system. Who knows if they are reporting in error or not besides jagex mods.

% Don't worry about it We have access to lots of information for each player. And we won't mod somebody unless we think they'd be suitable.

% Hehe, we're hardly 'big brother' ;P. WE only hold information that's absolutely necessary. Ie, we don't know what your favorite colour is

* Nope you do. Pink. That's why you love pink skirts. Ask Mod Hulme

* Somebody asked this yesterday. There's this video on youtube. "runescape player mods - secrets revealed!" is jagex going to do anything about it?

% If it's been sent on to use then we'll take a look. Has been sent.

* I saw that too, leaks :X

% That's fine as long as it's been sent to us we'll check it out Again, we can't magically make videos vanish it can take a while.

* I've discovered a member with a name that should never have been allowed at all, ever, it's horrific. I think it needs urgent attention.

% Has it been reported or queried.

* But I don't want to put it somewhere that could take a week

% Want to pm me it?

* For someone to browse past it, sure

% Thanks, I'll check it out

* It certainly made it through the in-game filter!

% I'll pass it on for a look.
2n2r4

06-Aug-2009 20:44:31
========6th of August 2009: UK Surgery: Hosted by Mod French========

Approximately 20 Pmods were present.

Q: I saw the thread where you can recommend yourself to be a pmod. It's called "Are you community focused?" What will become of the one in Club Mod?
A: Only mods can post on that one. The other one is for the rest of the players. The one in Club Mod is there for you to recommend others - People you've met or come across in game. You could use the one in "Contact Us" if you really wanted, but you also have one in Club Mod where you can let us know more.

(Next question was asked later in the meeting, but for transition was moved up here)

Q: Would the Club Mod Recommendation Thread be looked at before the other thread, meaning is there any advantage to post there? Is that thread still needed?
A: Both thread are treated equally. Of course, there are more ordinary players than there are mods so we'll get more names from the other one, but we will be looking at both.
*Pmod addition* We should keep in mind that free players with less than 12.5 mil overall exp can't post on forums so they can't recommend themselves.
A: Yes, That is true. That's why we reminded everyone that it wasn't the only place we were looking and also why we allowed people to recommend others.

Q: Normally the report status is actioned super fast but today I have a few that have a much longer pending time. Anything to be concerned over? Or just a busy day?
A: This is being asked a lot lately. We are actioning them as soon as we can. There aren't any problems with the system.

Q: Speaking of recent reports part of Pmod Center, all my solicitation and offensive names/disruptive behaviour reports are displayed as offensive language. Will this be updated to reflect the new rule system?
A: I don't know myself. I'll have to pass that one on.

Continued
2n2r4

06-Aug-2009 21:06:08
Last edited on 06-Aug-2009 23:40:27 by 2n2r4
Q: Recently I have been crafting in Al Kharid and I have noticed a number of characters standing at the bank saying 28. Just 28 nothing else. Any clues?
A: Ok None Sorry
Q: Could it be macroing?
A: Seems a bit of a silly macro if it is one. If you think it is, then report it.
*Pmod addition* I think it may be malformed bot program. I was told of another instance where someone cooking would do that - never cooked and went back to bank.
A: As I said, If you think it's that then report it to us so that we can look into it.

Q: The suggestion forum has several banned suggestions. . . Nuclear weapons, horses etc, etc... If I remember right, there used to be a sticky where you could make these "banned" suggestions. Is that sticky still around? Or is there another way to make these "banned" suggestions?
A: I've not been told that it has been removed. I don't think they were ever banned they were just things that had been suggested a lot or just weren't possible.

(Next Q & A also moved up to go with previous question)
Q: I just checked all suggestion fourms and the only stickies in there are for high level suggestions, and something about hunter. So, is there any other way to make these "illegal" suggestions? Or will I never be able to suggest nuclear laser horse shotguns ):?
A: Why would you want a nuclaer laser horse shotgun?
Pmod reply: So we can hit over 9000
A: Players are welcome make those suggestions provided they can give us enough info to show that it would be their suggestion to "avoid."
*Pmod addition* Hmm, well if you are sure. In the past I've seen "not to suggest" threads get locked etc.
A: I'm fairly certain. Afterall, if a player has an excellent way to bring horses into the game we'd rather hear about it than not. We want players to explain their suggestions.

Continued
2n2r4

06-Aug-2009 21:40:40
Last edited on 06-Aug-2009 23:43:14 by 2n2r4
conversation continued from above. Some text was not captured.

Mod French replied in response to the pmod posting their suggestion
A: Well so long as you offer as much details as possible and show how this would benefit the game. Think about the style of the game, would your idea fit in?

*Pmod addition (unrelated) I just want to say that if you had trouble reading your inbox then try again - it's fast now.

Q: If someone was going "smd noob" "smd hard" "noob *** you noob" and kept doing the filtered out stars that's reportable even if filtered?
A: If they keep doing it over and over it classes as spam but if it's filtered, it can't be offensive since no one can read it.
Q: Like ***U wow you're a noob I'll pwn you *%&%
A: I think that would be an "ignore list situation."
Q: (Paraphrasing) What about with smd?
A: The meaning you're referring to is only one of many. (Other examples of what smd could stand for were given)
(Overall recap) If it's censored, it's not offensive. It (smd) can mean many things. We've never actioned things like wtf or stfu. (smd on it's own would be treated like wtf, so it's not reportable)
Q: But ur knowing they mean it in a bad way if they say, "Smd hard."
A: But that's still not reportable on it's own at least.
(Jagex looks to that much like stfu when said on it's own)

(In reference to the chat filter)
I think I didn't explain well. If they repeatedly try to say a censored word and fill the chat box with stars, that is technically spam.
***
***
*******
For example
However, if they are just trying different sentences and are still be censored, that's not breaking the rules.

Q: When alching, I use my keypad (numeric) to click because it's much more comfortable for me but I worried if I would be detected as a macro because using the number pad, the cursor stays in the same place.
A: I think we've said before that using that feature isn't counted as macroing since it's an accessibily feature.

Continued

2n2r4

06-Aug-2009 21:52:57
========6th of August 2009: UK Surgery: Hosted by Mod French========

Q: Is this allowed? HI FRENCH
A: No need to shout, I'm right here. ; )
It's a bit hard on the eye but it's not offensive. Although you might want to point out that it's the internet equivalent to yelling at someone.
*Pmod addition* Not sure if it's still the case but last time the alt keys that did this were being used (and then taken away), it was possible to bypass the filter with the same words.
A: We're always tweaking the filter and anyone who gets around the filter can be reported but just writing in all caps isn't against the rules unless they're using offensive language or breaking other rules.

Q: More of an idea really, but back to the (surgery) minutes. (There may have been a discussion on having a hard time keeping up ) I don't know if it would be possible but have you ever thought about using something like the report system, binding to J-mod options to log the public chat here, so you can copy and post for us as minutes? (I'll give you a hug later for this idea as I was too busy writing it down ^_^)
A: Hmmm, That's an idea. I'll note that one down. : ) You could also post in "Moderator Suggestions."

With that happy thought, the surgery concluded.
King Runite1

07-Aug-2009 09:18:06
========6th of August 2009: UK Surgery: Hosted by Mod Timbo========

Fairly quiet surgery, mostly punctuated with Timbo's exclamation of his awesomeness (final post of page 14 of 13-14-674-59348769 for details)

Q: Is ad-blocking aloud. Like disabling the browser plug-ins (flash, images etc) - everything except Java. I get so bad lag that it makes the game unplayable on this computer.
A: No you shouldn't deliberately block the adverts
(Addition): If you have problems with a single advert you can report that one using the advert ID.
A: Correct. Also make sure to stop any other programs which can take up valuable memory/processor time.
Q: Ok.

Q: Anyone know if you can download a video and change it.
(Addition): Yes, it's a simple process. This is why video evidence is never accepted (Nor are screenshots for the same reason).

So yep, that was it. One vaguely procedural question. Incidentally we also learned there is a 'Mod Kipz' and Timbo's name is Tim. Also I learned Mod French is a guy. So there you go. If you have any game questions or are interested in that sort of thing, the `Live` Q&A was yesterday so 13-14-674-59348769 starting at about page 11 is the answers to that one.

KR1
Louiellen

07-Aug-2009 11:00:26
7th of August 2009: Australian Surgery: Hosted by Mod Mat K:

* Recently, this person named "namenotincluded" got permanently banned for autoing. He recently got 99 and 20 minutes after Mod Howes congratulated him. 20 minutes after that he got banned.

% Right

* From what I can gather, according to him he's never used a bot, auto-clicker or macro of any kind.

% You mean he didn't do it!??!!!!

* Is it possible for you to review the report? Yes, as crazy as it sounds his event was on Jagex twitter. 99mage event.

% Tbh, I wouldn't believe a word of what he is telling you.

* Would you be able to tell me the evidence?

% Nope

* Could you review the report? or someone review the report?

% I can't, only the specialist have access to the data. But they have viewed it twice. The guy cheated and got caught, I have no sympathy for them at all.

* Some players who you may or may not know often say those things. "I wasn't botting", or "I didn't know what I got banned/muted for". They often hope that by telling you this they can get away with it. If mute/perm ban is taken off.

* Could you system mistake alchs as botting? Say

% Nope

* Runescape keeps getting better and better for every bot getting banned, I always remember that

* No other movement same alching times. Could your system mistake that?

* Can 't be the same, your not that perfect.

% Have you been banned for macroing?
Louiellen

07-Aug-2009 11:00:48
* No, but you mentioned goes into a suggestion I raised with Hohbein. I haven't got a single offense or ban section says I don't.

% If you haven't then that proves my case. They appeal it once through the appeal system. Then they don't get another chance. There is no place for cheaters in runescape. The problem is the macro team and the events team don't forward plan these things. It's unfortunate, and if we had have known, we wouldn't have advertised the event.

* Thwy is there is no evidence?

% Because it is technical evidence, and telling people it will let them know to avoid our detection programs.

* Date and time of their offense?

% Nope, because then they will know what they got caught doing.

* I've recently suggested to Mod Hohbein about a 'example offense' -- so mods would be able to see what happens when you get an offense like the evidence and the format etc.

% Yes, I'm aware of it. There are some problems that I can see. Firstly, it cannot impact on the workload of any team, this means that the appeal shouldn't be viewed or the snapshot by a member of staff. That means that it should be a complete client side application so the appeal automatically grants so that requires work from the systems team.

* I assume Jagex could set something like that up.

% We can, but the system team have much more important projects to work on. So any update like that is going to be a long time coming. Either way, it needs developer input which is at a premium atm.

(mentioned of a thread at Moderating suggestions forum calling for creation of a special oracle on how to use the appeal system)

* I suppose so, but it doesn't let people interact with it.

% The interactive one is the best idea. But, an oracle one is much more likely ideally.

* Recently Mod MMg was saying that Jagex would introduce "noob free" worlds. Would mods be able to log into these worlds no matter what?

% I don't think that has been discussed, but i'd doubt it.
Louiellen

07-Aug-2009 11:01:11
* I was helping out the A B group today, while I was in the varrock courtyard and grand exchange region there seemed to be a lot more people than usual flamming Jagex in pretty extreme ways. There was this guy that looked to be autotyping among the merch clan advertisers. He was saying some really foul things some words were filtered but the intent behind it was still there. And some words you could pretty much guess. I know they could be typing starts.

% He probably just got banned for macroing on his main

* But what's your opinion on that?

% I'm used to it, kids will be kids. Just report anything that needs to be reported, and ignore the rest.

* Is Jagex still doing closed beta of Mechscape for mods?

% Were we ever going to do that?

* According to mmg

% I think you may have got the wrong end of the stick because as far as I am aware... That has never been a plan. There's no need, I doubt very much there will be a mod close beta.

* If it comes then fine, if it doesn't fine. It's no big deal.

* They did it with Funorb Kickabout

* The last thing we want is pmods leaking such, and making the playerbase angry at jagex once more because of unfair advantage.

* Kick about was a small game, just like chess for example. Having a small beta for a day for mods for a small game sin't that big. But having whole game like Runescape there will be a far larger outcry from the non mod community.
Night Runite

08-Aug-2009 00:51:31
========8th August 2009: US East Surgery (00:01 GMT): Hosted by Mod Mark H ========

Q) Ok, I walked into an argument the other day and told the player that was being targeted to add the other guy to ignore, so they don't get upset further, which they did. The other person proceeded to censor evade, quite offensively to upset this person, so clearly I sent a report in. Now the interesting thing is, and first time I have seen it, is that it has come up as "legacy" but it is closed and actioned. Could you explain legacy and different to off language?

Jmod) Well, I don't know why it's that in this situation. Legacy is what is added to very old offences, from before our new offence system. Legacy can be anything, off lang, macroing etc.

Addition) I think there's a thread in procedures someone saw the same thing after reporting under impersonation. Mod Mat K posted he said it was because offences are being dealt with under the old system or something like that.

(Scribe Note: Post is at: 8-9-216-59354712)

Jmod) Could be that. I haven't been in for the last few days. So I don't know all the details.

Addition) I agree with both but the odd thing is that other serious off lang. Reports show as such - this is the only one that ever come up as "legacy report". Maybe I should send in a query with that report, easier for you to see?

Jmod) Well if Mod Mat K said that current offences are being dealt with by the old system... The best thing to do is bug report if you think it could be a bud. You can send a query if you feel the need to. Sadly I can't really explain this one Sorry.

Q) I'm having trouble registering my email addy? Who do I contact?

Jmod) Send in a query as a P-Mod. We should probably sort it out privately

Other items discussed included how 1337 penguins were, how quiet people were, how you should post suggestions on the forums, how Chewy is fond of eating posts and how Timbo, who popped in, owns a Tardis.

~Night Runite
Plasma Ball1

10-Aug-2009 15:32:54
Australian Surgery, Mod Crow, 11 August 2009

Key:

Q = P-Mod Question
J-Mod = Jagex Moderator response
P-Mod = Player Moderator response.

===

Q: Can I get an offence for saying runescape.com in order to help someone.
J-Mod: Well no, that would be pointless. It' only the sites we can't verify which are against the rules, so anything not on our trusted sites list.
P-Mod: Can't you only allow the phrase, runescape.com funorb.com.
J-Mod: Not really, no. If our development team could allow it, I'm certain it would've been done a long time ago.

Q:Are reports with mutes looked at faster?
J-Mod: All reports from P-Mods are looked at the same rate.

Q: Does the P-Mod forums have a censor?
J-Mod: The P-mod Forums do have a censor, but it's slightly less restrictive than other areas. The rules of the forums still apply, of course.

Q: Is Jagex looking into a solution for afk-training?
J-Mod: I can't really discuss that. All I can say is we do not ignore any issues brought to our attention?

Q: I thought Jagex were going to be less secretive? "I can't discuss that." You sound like Hohbein when he can't discuss things.
J-mOD: Within reason, yes, but things such as how we're going to investigate and possibly fix rule breaking can't be given out too early. That would allow the cheats to avoid whatever we do.
P-Mod: That's only if a p-mod were to leak.
J-Mod: Unfortunately leaks do occur, as such we can't give anything away too early.

Q: Within clan-chat, should I mute when necessary or consult with clan leader?
J-Mod: You're free to mod as normal in clan chat.

Q: When is logging into the game with e-mail address coming into effect? (MMG said in his Q&A thread)
J-Mod: I am unaware of this.

Q: For P-Mod initiatives, do we have to wait to graduate our first month to get fully involved?
J-Mod: It's best to, yes.
Plasma Ball1

10-Aug-2009 15:33:10
Q: "Looking for gf". Does that immediately warrent a mute?
J-Mod: If it even remotely seems like an attempt to start a relationship, it's solicitation and report with a mute.

Q: Do we need to warn them first?
J-Mod: No.

Q: What about, "press 111 if ur les" or "Add me if ur les"?
J-Mod: Yes, that would need a fast response so report with mute.
J-Mod: it would also include "if you're blonde, tall, male etc"

Q: People pretending to have sex in the game with emotes and words?

J-Mod: Sexuality is not against the rules, however if they use it to try and meet others then yes.

Q: The chat log preview in german servers, could that be brought into all servers?
J-Mod: If it's better than a normal report then there's a good chance it will.
Night Runite

11-Aug-2009 01:11:43
Last edited on 11-Aug-2009 01:24:51 by Night Runite
========11th August 2009: US East Surgery (00:01 GMT): Hosted by Mod Mark H ========

Q) Can players advertise a christian cc?

JMod) Uh.. I guess so? I mean it's a players choice if they choose to enter it right?

Q) Yesterday, a few mods were wondering what CC we could meet up in, as we weren't all freshers, to discuss procedural stuff in. Is it okay to use something like Maudzilla?

Add) Maudzilla is a mod clan chat, but is open to everyone.

Jmod) Hmm, best not to use a open cc that non-mods know about.

Add) You could sign up for "Comm_Unity" which is Mods only.

Add) Maudzonly should be pmods only.

Jmod) Comm-Unity and other initiatives could be a good idea. Providing non mods don't know it, I don't see a problem. *shrug* I'm afraid my knowledge of the initiatives is limited.

Addition) If you want to keep a mod only cc, then you can open it, have the pmods come in, then close it without kicking the people already inside.

Question) About a bug, but I can't confirm it because I'm f2p. A guy was walking near Ardougne Battlefield and the game crashed.

JMod) Yep. We're aware of that. Mod Ash has posted on the forums - Ardougne Crash Bug.

Add) QFC: 25-26-229-59376375

Add) Just stay away from the Tower of Life

Jmod) Yeah pretty much.

Question) Is there any plans to alert f2p's of the fact that you can't ask for bf/gf in game. A lot of them seem to think it's fine / not punishable.

Jmod) I'm not aware of any such plans but I can pass it on.

Addition) I kind of liked the idea to add more mini-games like areas to Lumbridge. Keep the players aware from the mass of solicitation.

Jmod) Good idea.

Addition) My thoughts were as a simple as putting such a message on the welcome screen.

Jmod) Best we could do is the welcome message / motd bit.

Question) Is it against the rules to burn or drop items in the shape of an offensive picture? And is it reportable?
Night Runite

11-Aug-2009 01:23:46
Last edited on 11-Aug-2009 01:25:56 by Night Runite
Jmod) Sadly there isn't a way to report it so we can see it. Best thing to do is to ruin the pic. Pick stuff up, set more fires etc.

Question) Several repeat offenders after being muted and reported spam with Quick Chat. Is there a way to report this?

Jmod) Sadly not. The quick chat system should not let them spam. But... It sort of does right now. We're trying to get them to do a fix.

Addition) Is that what is bugging Funorb? Because a few of the servers weren't letting people in today. Like Brick.

Jmod) Don't know sadly. Hmm I haven't heard anything like that and sadly the Fo team have gun home.

Question) When we report for bad usernames, it stays pending and even when we dont, but they have a offensive username, it will stay pending. Is that intentional? Because bad usernames take longer to deal with?

Jmod) Pretty much. A normal report is dealt with by us, quite quickly. The offensive names are dealt with different and yeah take a bit longer.

Question) If we make a incorrect mute, will the player be informed about what has happened when the mute is lifted?

Jmod) I don't believe they are, no.

Question) I've heard some compatability issues between Rs and Fo chat servers and censors where the text is uncensored from one to the other.

Jmod) Hmm, yes I head that as well. I have informed the Fo team.

Question) From MMG Q&A, some people were quite paranoid about ppl changing their display names and stalking them - by changing their name to the same name, or a similar one.

Jmod) Well, from what I understand you can't change your name to one already being displayed.

Addition) According to MMG's QA, I believe they are looking into making your email as your login.

Jmod) That's down the line I think. But for the time being you can't change your name to one already in existance. It's actually better security. Means we can send <censored> to an email address, rather than the current system.

Mod Mat K
Jagex Mod

11-Aug-2009 11:51:06
Surgery notes from 11/8/09 10am (BST)

MMG said that we would be able to log in using E-Mail addresses rather than account names.

There is nothing new to say atm.

Does posting names of of 'splashers' in the info share thread help?

It does, it allows us to see why you reported them and where they are doing it.

Which are dealt with faster?

It doesn't really work that way, sadly I can't talk about the macro system.

Is it true P-mods will trial mechscape?

Wait until there is an official post before you assume it will happen.

What can we tell players about the security key?

We are still looking at it and when we have more to say, we will make a post.

Are we going for 6k P-Mods again?

We are going for as many as possible, we haven't announced the target yet.

Will that target include P-Mod's noob accounts?

Yes it will.

Do Jagex vet the ads before they are shown?

We employ a company to handle the ads and give them instructions on what not to allow.

Can the P-Mod room be accessible from anywhere.

There are technical limitation why that is not possible.
2n2r4

12-Aug-2009 05:01:51
========12th of August 2009: US West Surgery: Hosted by Mod Lorenzo========

As many as 13 pmods were present.

Q: When people are discussing rating xferring, is that muteable? By discussing I mean, "Who wants to play me I let u win for rating" stuff along that lines.
A: Well that's hard to say. Some people sacrifice rating for games to get wands. A couple of odd games in not xferring. Xferring is many many games against the same person. But if encouraging xferring I'd report.
Q: Would your system auto detect that?
A: Yes we detect proper xferring

Q: Solicitation is mutable, same as setting up daing parties . . . Would you accept "all join need a gf" being same as setting up such a party?
A: I suppose so yes.
*Pmod additions* (paraphasing) Investigation should occur first as location comes into play. The above quote in Lumby would be reportable, but the same quote in say, a pvp world, would not.
A: (Depending on the situation) I would maybe go for no mute then (if not clear on intent) but if clearly soliciting then mute.

Q: Without anyone reporting u, do u guys auto detect auto typers?
A: I can't really say, but let's say the reports help.
Q: But we're not allowed to report auto typers?
A: Hmm . . . So the question is actually when to report autos?
Pmod reply: Kind of . . . The oracle says not to report them at all, but if you say reports help?
A: I think it says something like if it is not game related and is continuos (report) as disruptive?
Pmod reply: Yeah, but that's just normal spam.
Q: I think the confusion is reporting autotypers as macros, yes?
A: No don't report them as macroing. Don't think the oracle says to do that does it? (no)
At the end of the day auto talkers just spam really.
Q: Spam is now best reported under disruptive behavior, yes?
A: Yeah if I remember correctly

Continued
2n2r4

12-Aug-2009 05:24:59
Last edited on 12-Aug-2009 05:44:37 by 2n2r4
conversation regarding autoing continues with Mod Lorenzo's thoughts . . .

I may speak for just myself here, but as a player I never really had a problem with trade spam - autoed or not. If I'm in a trade area, I expect to have trouble with the chat window.
Q: So what do we tell players?
A: I would tell players to report non game related spam.
Q: Everyone had ignored my llq (Leet Lip Quips from the Freshers Thread)yesterday, which was(non-mod asking a pmod) How do I report autotypers? (pmod mentioned above answer can be used) Now to clarify for everyone, since the above worded question might lead some astray . . . Is it ok for pmods to use autotyping?
A: Unmodly
*Pmod Addition* Someone asked if it is against the rules (autotyping), it is . . . we just can't report it alone, unless spam, as some people type super fast.
A: The rules on autotypers are grey.

Q: What if someone is saying, "Go kill yourself!" Real life laws(threats)?
A: Oh real life threat of encouraging suicide. . . I think it's offeinsive language. You could go for real life threat I guess.

Q: When I turn my private chat off why do all my pmod friends pm's show up? (on split chat screen)
A: Mods show through filters>? Mod pms go through anyway.
*Pmod addition* The text that remains on your screen after you turn your private chat off is the residual pmod chat. It's the pmod chat text that is still in your text buffer. (The text buffer is what you can scroll back and still read) (When turning private chat to off, all regular player's pms will disappear, but the pmod pms that were in the text buffer will still display.) Edit: No new pmod pms will come through after the private chat is turned to off as the sending pmod would receive the message "player unavailable."

Congrats to Mod Lorenzo on your visarge drop on your personal account!
Plasma Ball1

12-Aug-2009 11:28:25
Australian Surgery, Mod Crow, 12 August 2009

Key:

Q = P-Mod Question
J-Mod = Jagex Moderator response
P-Mod = Player Moderator response.

===

Q: Do Forum mods get de-modded for not having membership and not having EXP requirements for the forums?
J-Mod: We don't de-mod for loss of membership. As with members who do not have the required XP they will simply be unable to post until they subscribe again or get the EXP requirement. Once they get either, they'll be back to modding.

Q: Is there value in having a perm muted pmod?
J-Mod: To be honest, a perm muted mod will have needed to do somehting bery wrong so probably will have their status removed. Why?
P-Mod: Because that's hardly different to a fmod that can't post.
J-Mod: Yes, but an F-Mod can just buy membership again or get the needed EXP it's not permanent as being permanently muted and it's not a result of them doing anything wrong.

Q: How are the new forums coming along?
J-Mod: Still in development ;D Hopefully we'll see more soon but we have no deadline.

Q: Will the Mechscape forums be using this new version?
J-Mod: No idea, I'd imagine so if it were ready in time.

Q: Would RS on consoles be multiplayer?
J-Mod: That's just a thing being looked into. There's no information on how it would work or what platform at this time.

Q: When we report Macroers/AFK trainers, we should have an option like reboot, which does nothing but log them out and back in.
J-Mod: The problem is that it's only against the rules if they are doing it whilst AFK or with macro. If someone is doing it themselves whilst at the computer then it's a perfectly legitimate levelling tactic.

Q: What is Jagex's stance on private clients, such as Swiftkit, and advertising it's chat?
J-Mod: You can report people trying to advertise it but it's not against the rules to use it. We do however strongly advise against it.
2n2r4

13-Aug-2009 01:02:35
========13th of August 2009: US East Surgery: Hosted by Mod Calm and Mod Timbo========

Approximately 20 Pmods were there for Mod Calm's first surgery.

Q: I have a few friends who do the w60 pengs and they said they have been seeing jmods pop up at the pengs and that the pengs will get passed them blocking them. Any idea why that is going on?
A (Mod Calm):I have no idea of any j-mods going in-game and doing pengs. Certainly none of us in CM. I'll send a notice around and find out. It may be one of the developers testing something. Either way, I wouldn't worry too much about it.

Q: Why won't it let you say poof?
A (Mod Calm): Because it has a very offensive meaning in english slang.

Q: How did you come to have two jmod accounts? ; )
A (Mod Calm): Take away the J from the from the front of my forum name : P and you will see why = ) (Forum name = Mod Janus) We didn't realise that until we came to create the game account.
Q: So why don't you get Mod Calm on the forums?
A: It takes time to change my name. We are working on it though. : P

Q: Sailing, new skill?
A (Mod Timbo): Sailing is not happening
Ever
A (Mod Calm): No it isn't lol
A (Mod Timbo): Period "."
A: (Mod Calm): ever ever ever

Q: I saw MMG say there was a skill in the works for f2p and p2p. Is that going to be the new skill?
A (Mod Calm): We can't say what the new skill will be lol. You know that : P

Q: Can you at least tell us if the new skill will be a money maker or a bank breaker?
A (Mod Calm): We can't tell you anything about the new skill lol
A (Mod Timbo): Except that we were just discussing it. : D

Q: Name changing, will that ever be released? And if so will you have to pay?
A (Mod Timbo): It is coming, we're just ironing out the bugs. With regards to cost, I'm not 100% sure but I don't think so.

Q: Just wondering if name changes will only be for offensive names? Or can people actually opt to use it?
A (Mod Timbo): People will be able to opt to use it.

Continued
2n2r4

13-Aug-2009 01:13:54
Q: Will the names have to be approved by a Jmod if they are changed?
A (Mod Timbo): I'm not sure how it will work tbh

Q: Any news on security keys?
A (Mod Timbo): Not atm, finalising some stuff

Q: My question has to do with mechscape. I know it's coming out soon. Will there be a place where we who are interested can sign up to play beta form?
A (Mod Timbo): No there won't. I'm not 100% sure on the beta but there won't be a signing up process.
Q: Then how can we pmods play?
A (Mod Timbo): It will be invites

Q: Will there be an update on skillcape icons to match the new ones?
A (Mod Timbo): No idea

Q: Will there be inter-game communication with mechscape like funorb, and will we be mods?
A (Mod Timbo): With regards to communication, yes
With regards to your modship, I don't know

Mod Calm survived his first surgery! Yay! *Throws confetti*
Mod Mat K
Jagex Mod

13-Aug-2009 14:23:33
These are the surgery minutes from this morning.

Some reports are taking longer to close.

Offensive names reports take longer, as do reports in languages other than English. It also seems that if you are a new mod, any reports made when you were not a mod will show. These will take longer to close.

What shows up in the mute column when you mute someone?

It says "mute".

Shouldn't P-Mods be able to override clan chat settings of other players?

Nope.
2n2r4

14-Aug-2009 01:15:09
========14th of August 2009: US East Surgery: Hosted by Mod French========

Approximately 17 pmods were present.

Q: There was a pmod account stolen earlier and that hacker muted ppls etc so my question is, if we know 100% sure that pmod account is stolen, like you have him on friends list, can you mute him? To prevent more damage?
A: Muting them wouldn't stop them being able to mute others. The best thing would be to not get hijacked in the first place! : D Sorry, in seriousness, I'll take that along for consideration. We'd check each case individually anyway.

Q: Can you confirm if a player ask . . . We can now say we can submit names for pmod consideration?
A: If they ask, yes but they can also recommend themselves so you could point them to that thread in Contact Us (QFC: 103-104-0-59341959) but having mulitple recommendations won't effect your chances so only recommend someone if you really think they'd be good. You don't have to recommend someone because they ask. We're always looking for new mods. Chances are, we'll pick them out if they're what we're looking for.

Q: Ok, personal details. The oracle says asking for or giving them is mutable but would simply asking for age require a mute? as it is against the rules . . .
A: If questioning is just about the age then there's little danger (unless they admit to being under 13) but if questioning is heading into inappropriate territory, then a mute may be required. If they confirm that they are under 13 years of age, then a mute would be appropriate.

Q: What would admitting to be under 13? What category would it be under?
A: That's the one (responding to a pmod saying personal details)

Continued
2n2r4

14-Aug-2009 01:33:06
Mod French view on stating ages:

"But we want our players to make friends with eacth other and that can sometimes involve giving age. I'm an older player - some younger players might not want to talk to me but they have no way of knowing how old I am unless they ask. I dont' even have to give an exact answer "mid twenties" I guess the main point is use your judgement. If it's harmless, then no action required."

Q: Do we recommend names to pmod section (Mod Recommendations Thread in Club Mod) or that one on normal area (Are you community focused thread in Contact Us)?
A: The one in Contact Us is already busy enough O _o Hopefully, we'll get some good modlings out of that thread. I'd say Mod Recommendations.

Q: On the recommendations thread, I was directed there to recommend my pure for modship. I did so and it still hasn't got, is there a guarantee I'll get on pure if I have this one, and will I have to get mailed stuff again?
A: No account is guaranteed to become a mod. Even if recommendation is sent in each account is treated individually. So if you have 5 accounts and all were invited you'd need to register each one. Only 1 recommendation is needed. ; ) It can take awhile. Have patience ; ) Besides, it's not like you aren't already a mod! : D After all, here you are!

Q: (paraphrasing)Can you recommend yourself to be a fmod?
A: If you think you would be a good fmod, why not? But there's no guarantee that we'd invite you. All accounts are subject to being checked before being invited.

Q: On the report feedback page, why do offensive user names have "pending" for awhile?
A: Becaues we're still looking at them ; ) It can take a little while to get around all your reports but we get to them all eventually.

Q: U can be f mod and p mod at the same time?
A: In some cases. It's not very common though. (Dual mods)

Continued
2n2r4

14-Aug-2009 01:51:04
Q: About that after send that "urn" how long it normally take to get confirm? (re: registering for pmod)
A: It depends. No more than a few days at most.
Q: Some people have that message for a week.
A: It can take a litle while for the messages to get through but their invite won't expire so they needn't worry.

Q: A pmod (name was given) is currently in soul wars and would like to know if arranged tie games are against the rules or unmodly in any way?
A: It's not really encouraged but nor is it against the rules.
Q: Unmodly?
A: Hrmmm I don't think so
Pmods are still players. If he isn't sure perhaps it would be better to avoid it?

Q: Same with the 50-50 great orb games too?
A: Yes. But as said, it's not really encouraged. After all, where's the challenge?

Q: Like 45 minutes ago I was in a cc and this guy was being rude so I reported under rule 1. Then like 5 mins later he started saying the n word being racist so I reported again for rule 1 (with mute). Will it come up as two separate reports? Or just 1?
A: I think, since they were close together, the 2 reports will be combined and we'll take action against it as soon as we can.

Continued

2n2r4

14-Aug-2009 02:05:38
Continued from previous page

========14th of August 2009: US East Surgery: Hosted by Mod French========

Q: I have a question about gaining ep in Bounty Hunter (+1). It's a trick that I've seen, am I allowed to discuss it here?
A: Well I won't know about it unless you tell me ; ) Although if it is a glitch, it's best sent as a bug report since I can't do anything with bug reports from here.
Q (continued) Well, I've seen people gaining ep unfairly when they wear wizard boots and dragon darts with auto retaliate on. Since the boots protect over the darts, they keep the boots when they die and boots is over 76k risk. So if someone attacks them, they have auto retaliate on and their dragon darts hit them. Therefore, their boots are saved and they gain ep too >.< without actually risking anything. Is that against the rules or is it a glitch/bug?
A: I'm afraid I don't know much about how the ep and whatnot works. I'm not sure: It sounds more like a glitch to me but I'm no expert. It would probably be best to submit a bug report that way it'll be seen by the proper people who will be able to investigate further and take any necessary action.

Meeting was coming to a close, but there was a last minute request for a joke from Mod French. I had to log out as the chat was flying and I was about to lose some of the above information. This is what I got from the joke. . .

Mod French: Knock Knock
Pmods: Who's there?

Then I logged.

If you would like to share the rest of the joke with us feel free to post it on QFC 8-9-396-58949571.

P.S. I'm also not sure that the above should be posted if it is indeed a glitch that gains ep. Perhaps a Jmod can make the call whether it should be edited out or not. TY
Louiellen

14-Aug-2009 11:12:28
14th of August 2009: Australian Surgery: 2-part Surgery.

First Part: Mod Crow as Host:

* May I ask what's the current status of the afk splashing issue?

% Well we're still looking at yor suggestions but there is no gurantee yet what changes will be made or if any will be made. Remember it's only people being afk thats the problem for people actually at their computers it's a perfect valid method of levelling.

* Well at yesterday's surgery. I was talking to Mat K about my funorb reports and how they're still pending after nearly two days. He said that he'd look into them, but they're still pending. Could you look at them? These reports are for disruptive behavior/offensive language

% Well if mat is looking into them and the funorb team will also be looking into them, I'm sure they'll be answered soon.

* 'addition' Funorb team? I thought our reports were priority by a special team?

* 'addition' doesn't the same people who answer runescape reports andwer funorb?

% Yes but if it's a funorb report it will go to the funorb priority team. They're still priority reports.

* Oic

% It can sometimes take longer to deal with certain reports. Rest assured they will look into. No reports get ignored.

* Does this mean that there's two different teams tohandle funorb and runescape reports? And then another two different teams to handle mod reports on fo and rs? That's four teams for reports:S

% No quite. We have one team to review all reports and then a team to review mod reports and funorb mod reports.
Louiellen

14-Aug-2009 11:13:32
* I was wondering if you know "Error joining chat channel.." would pop up.

% At a guess that would be because you're trying to join a chat channel which doesn't exist. I.E. Name is incorrect.

* Then it would say the "clan chat does not exist" phrase, right?

% I'm not sure how it works unfortunately.

* 'additions' "The clan chat doesn't exist" would that be fore correct names but they have their chats closed?

* No... Then they'd have: "You don't have a high enough rank to join this channel" The "Clan chat doesn't exist" is for people who have never enabled their clan chat.

* Should I raise my these pending reports again if they're still pending after 10 days?

% No they will get reviews so don't worry about them.

* I was reading the Pmod forums and it said that they are rewriting reporting awhile back has that been done?

% Well we've had several changes since previous, such as a new interface for the report abuse button and system changes.

* So it's a new system compared to last year?

% Certainly

* Because mutes weren't sticking, reports were getting lost etc, last year apparently.

% Chances are it will go through even more changes in future of course.

* This is a situation I sent a message but haven't got an answer yet so I decided to ask you. Well I muted this guy for asking "What is your age" "I'm 10" to another player. I muted him because it may lead to real life eventually. Was I in the wrong for doing that?

* 'addition' I won't mute for that alone personally.

% To be honest a warning would have been the solution to that, a mute is rather heavy handed.

* But it could eventually lead to real life

% If thats all they were asking then there isn't any real threat of danger to them so normal report would have been the way to go.
Louiellen

14-Aug-2009 11:14:03
* If I encounter that.. I'll just wait, if more information got asked, then i'll act. But if none, no report from me really.

% If they were asking for even more information after that then a mute would have been fine. That's a lot of mights. I do appreciate you wanted to protect the players. But if all they were asking is age then unless they do more then there is no need to mute them.

* I didn't mute the other player but I reported her, because she gave out her age. The reports for that is closed anyway now so I suppose all should be fine. It's just that could eventually lead to real life.

% We review all reports so even if a mute was applied unnecessarily we can remove it. The player will know the mute is gone but it won't say why if that's what yo mean.

* Do we get feedback if a mute is applied but it wasn't needed, and a normal report was fine?

% Only if we feel the mute was applied as an abuse of power.

* Are you going to revamp the pmod centre?

% Ho most certainly, we have no timeline unfortunately.

* Could one of the revamps be that it tells you if the mute was removed.

% Possibly, I'm sure all areas are being thoroughly reconsidered.

* Because that would be helpful.

* 'addition' The issue of rulebreaking is between jagex and the player. After we report it's no longer our business to know what happens to the player imho.

* They said there would be a new level of trust with pmods and we may be given further abilities, any such news on that?

% Nope sorry. You do of course have a huge amount of trust as it is.
Louiellen

14-Aug-2009 11:14:30
Second Part: Mod Raven as Host:

* Is it possible to re-enable posting of threads at furnob procedures forum? For use to post new issues there? Since its creation, the funorb procedures forum is static, we cannot make threads.

% Sure you should just post new issues in the appropriate thread. I can look into procedures forum, no promises.

* 'addition' Can we change the name of the Funorb Joint mod forums?

% Lol, there's already a thread that, when there's a decent name we will do. But we're not calling it "I kissed an orb and I like it"

* rename it: "raven's awesome joint mod forums"

* The one about the funorb mod reports, Do mod report from funorb usually take over two days? Nearly two days*

% To be blut, occassionally yes, particularly when we've got priority issues that need to be dealt with immediately. WE try not to though.

* These reports are for disruptive behavior ie spam.

% But sometimes it can happen, the funorb team is very small. So we have very limited resources.
Louiellen

14-Aug-2009 11:14:47
Could the funorb lobby be considred a clan chat situaion?

% Not sure what you mean by that?

* WEll in runescape oracle any intent to disrupt clan chats warrant a mute could that be applied to funorb lobbies? Since the're exactly like clan chats almost exactly.

% If someone is spamming the funorb lobbies, then yes you can mute them. It needs to disrupt the whole lobby though, about 8+ lines should be enough. But don't mute for less than that.

* Why only 3 mods start clans for funorb?

% Well only 3 jmods on funorb, well 4 but mod flame can't donate time.

* Is that for community management only?

% Yes, but only community management has the time/resources to set that up.

* Are you community focused?", funorb counterpart thread? Possible?

% Possibly, but funorb is smaller, so we don't really need it. We look through the community ourselves and put names forward. We're more likely to do "Do you know someone who is community focused?" Rather than copy the runescape one.
Plasma Ball1

17-Aug-2009 11:06:57
Last edited on 17-Aug-2009 11:08:49 by Plasma Ball1
Australian Surgery, Monday 17th August 2009, Mod Hohbein

Key:

Q = P-Mod Question
J-Mod = Jagex Moderator response
P-Mod = Player Moderator response.
*Addition* = P-Mod addition.

===

Q:"Ya mum" jokes...are they reportable?
J-Mod: Depends on the joke. If it contains anything offensive then yea.
P-Mod: "I slept with ya mum last night"?
J-Mod: Yes, that's reportable under offensive language.
P-Mod:"That's what she said!"? What about that?
J-Mod: No.

Q: There should be a Mod Day, as an organised event, perhaps acknowledged by J-Mods, to celebrate J F and P mods. All the mods could gather in a place. Perhaps even posted on the forums by a J-Mod and the Jagex social networking sites.
J-Mod: Yeah that's an interesting though. Only thing is - I think it might create some ill-will towards mods. " Why do they get their own day"?
P-Mod: It won't be a literal "Day".
J-Mod: I mean, we've already had comments from players when they find out about mod parties. I'll certainly bear it in mind.
J-Mod: Cheers.

Q: I was recently alerted to a Mod's name on the forums, that could potentially be offensive to players in a certain part of the world. I sent in a query about it a few days ago.
J-Mod: That's being looked at, don't worry. It was being sorted out this morning when I got to work.

Q: I am friends with an ex-pmod who has asked to rejoin the team and they're interested in how long it takes these days, roughly speaking, of course.
J-Mod: The actual process from being invited to becoming a mod is probably 2-3 weeks. But how long it'll take for them to be reviewed/invited I'm not entirely sure - as Mod French is on recruitment nowerdays. I think he's quite on-top of it though, shouldn't imagine it'll be a huge wait. I assume you've already recommended them?
P-Mod: They've been mentioned by others already.
J-Mos: That's fine. Then they'll be on our list to be reviewed.
Plasma Ball1

17-Aug-2009 11:07:30
Q: Any news on hit and run spammers in clan chats?
J-Mod: I've been off sick for 4 days so I don't know if there's anything that has happened in your absence and nobody's in at the moment.
P-Mod: Like a leave chat delay.
J-Mod: Again, I don't know where's this at, I'll see what I can find out.

J-Mod: *heads for trapdoor lever*
Mod Mat K
Jagex Mod

18-Aug-2009 02:06:50
If some one is testing words to break the filter, would encouraging be better.

You can report them under offensive language or simply talk to them.

If a brother has offences on their account will it stop an account becoming a P-Mod?

Nope.

How long does it take for you to deal with reports.

Within an hour.

If I report an offensive name for something else, will you flag it as an offensive name.

Yes we will.

What about offenseive names reports, they take longer.

Is giving out the creation details against the rules as I have seen accounts with their creation date as their name?

There are no rules against giving out this information, just asking for it.

Is it possible to get held back from graduation?

It is, but it rarely happens.
Plasma Ball1

18-Aug-2009 11:18:25
Australian Surgery, Monday 18th August 2009, Mod Timbo

Key:

Q = P-Mod Question
J-Mod = Jagex Moderator response
P-Mod = Player Moderator response.
*Addition* = P-Mod addition.

===

Q: How do you tell the difference between someone AFK training and someone watching a movie on their computer?
J-Mod: As long as you check back every 5 minutes or so there's nothing wrong with it.

Q: When admitting to reporting a rule break, we would report for encouraging rule breaking if it's being talked about positively, but does this stand for multilogging?
(Can we report for "encouraging rule breaking" if admitting to multi-logging?)
J-Mod: Yes.

Q: Could Jagex make it so Wily cats can catch spiders?
P-Mod: *addition* how about making those areas multi combat?
P-Mod/J-Mod: There's a thread called "Lumbridge Spiders" in P-Mod suggestions, I think it would be better if you posted there.

Q: "My main is Zezima" - worth reporting? (Because he's a p-mod)
J-Mod: No, but if they said "My main is Zezima and he's a pmod and he'll ban you" then yes.

Q: Was Zezima modded for the same reasons as us or purely on his fame?
J-Mod: All P-Mods go through the same checks and reasons as everyone else. If it was based on his fame, why isn't Gertjaars or tehnoobshow a mod?

Q: Could I use the P-Mod Centre to message a J-Mod about something that isn't Mod Related?
J-Mod: Queries should only be used for P-Mod issues.

Q: Now that the objective of a P-Mod is seen as community friendly, how does this affect the way in which a player Moderator is now chosen? I found the Dev-Diary to be very vague.
J-Mod: It's only subtle changes, I can't say how much it exactly affects it. But it's a similar process to before. We've been incorporating different factors for a few months.

2n2r4

18-Aug-2009 21:01:44
Last edited on 18-Aug-2009 21:32:40 by 2n2r4
=============18th of August 2009: UK Surgery: Hosted by Mod Fran=============

As many as 19 Pmods were present at one time.

Q: Is there a house glitch?
A: There is a small issue that we are aware of, but if you have additional information it could be worth sending a bug report.

Q: Love the updated version of Moderators on the KB. Will The recommendation/application section be updated?
A: 2 words got lost between my version and the upload!!!! : O Will be added very soon.
(The changes are noted on QFC: 8-9-658-59383374 page 3)

Q: I think someone else was on my friends account today because when he saw me he said don't report me which is not like him at all and he was acting really odd and I don't believe it was him. So what should I do?
A: PM me the name and I'll check it's secure. You can use the Information Share Thread
(QFC: 101-102-154-58552809) to let us know in the future.

Q: Is there a thread that collects data about recently manipulated items? And if there isn't, would it be a good idea to make one?
A: There isn't a thread on this as we can view it from our end. The players can also see from homepage. . . Grand Exchange Summaries. . . I'll have a chat with the team about the thread idea and let you know.

Q: (In reference to being able to move costume room without deleting) If I may ask, why wasn't the room limit upped at all?
A: (Quoted from Mod Mat K who is quoting Mod Mark) "When we realised we could increase the room limit we decided to increase it as much as we currently could with the way the code is currently written it is impossible to add more rooms at present."
It's not something that can be done quickly at least - in other words. : D There are aware of issues though. : D

Continued
2n2r4

18-Aug-2009 21:19:45
Conversation regarding the room limit continued.

Q: When it was known the limit was going from 20 - 30 everyone was happy, dancing, hugging flowers etc. etc. and then the update, and we needed 99 construction. >_> Allow every level to make 30 rooms, not just 99, lol.
A: Hopefully it will happen in the future.

Q: So was the time decrease to enter a poh decreased?
A: I am not sure about the time to enter a Poh having been affected. I'll have to hunt about and see. Ty for raising that.

Q: What about the issue during the weekend? Has that been taken care of?
A: Ahh the issue with the Finnish Mods (yourself included) raised?
Pmod reply: 'nay I think this is quite ***vidental (I think they were saying confidential)
A: It's something we are investigating and made changes to ensure that it shouldn't happen again. : D
Finnish seems particularly susceptible to our censors! : D
Pmod reply: Anyway, I believe this issues is good brought up via pm. (Mod Fran agreed to pm later)

Q: I received information about Mod Mmg, Andrew and other jmods answering question "live." I know that is strictly on forums but is there a chance they might meet with us in here (pmod room) as well?
A: Well I am hoping to get another pmod Q & A at some point soon. The first one can be viewed in the Pmod Archive. Arkayla wrote a full transcript of what was discussed. . .
(QFC: 11-12-0-58995569 page 8)There is a link from my first post at the bottom.
Q: Yes, but is there a possibility the meeting can be in the surgery room?
A: That is where the first one happened. There were some issues with lag and attendance, but it worked out quite well. The second meeting was more recently but we combined with Fmods. The first was here (pmod room) the second was in forums. I will see what I can organise about getting them here once more. I know that Mod Mmg enjoyed it a lot. He is a very busy man though. : D

Continued
2n2r4

18-Aug-2009 21:26:13
Q: I know Andrew is very busy, but why do u like never see him around like in game or never hear about him much?
A: He's a work-a-holic. Well he does work an awful lot! Check out this game! : D He is in-game quite a lot . . Just not always in high visable ways . . .

Q: I have been getting a lot of complaints about the drop rates getting changed for whips and dboots and the like. Have they actually changed? I don't know what I'm suppose to tell people for stuff like that.
A: The drop rates have not been changed at all. Mod Mark has stated that there has been no change to drop rates.

Q: Umm this video contest. 1st place is all paid trip to UK. On the main page it only says that you get to go to Jagex and meet the developers. What else does it include?
A: The trip and hotel : D Whereever you are in the world. Obviously we poor UK players get a worse deal then say . . . Australians ( : D ) But also lifetime membership! : D

The end
Night Runite

19-Aug-2009 02:56:36
Last edited on 20-Aug-2009 00:16:20 by Night Runite
======= 19th August 2009 - 00:01 GMT - US (East) =======

Hosted by Mod Calm, with the brief appearance of Mod Kathy. Around 11 Pmods were in attendance.

Question) Am I allowed to ask for workers on forums - as in pay them to work for me in game.

Jmod) Sure. Yeah, I don't see a problem with that.

Question) What are your thoughts on great orb and people playing 50/50 games?

Jmod) Hmm, in all honesty Im not sure. I dont really think 50 50 is against the rules. However it isn't really in the spirit of the game.

Addition) Previously Jmods have said it isn't unmodly.

Question) Am I allowed to pay players to help me win then like buy their junk or pay them trade limit.

Jmod) Again, that isn't really in the spirit of the game, but I can't see how it would be against the rules.

Question) I saw an idea on the forums that people could move rooms around without having to delete and remake.

Jmod) I like the idea, but im not sure how possible it is. I'll have to pass that along to the content team. I'd imagine that would take significant changes to the game code.

Question) Are you one of the judges the machinima competition?

Jmod) The community management team will help judge it, yeah.

Question) Since Jmods can see through private set to off, if someone spammed private on/off does that spam your pm?

Jmod) No it wouldn't.

Question) Should we report offensive language if it isn't in English?

Jmod) If you know they are being offensive, yes. It will be retargeted to the LPS (Localised Player Support) who deal with languages. So it should be actioned as normal.

Addition) What about if it is said in private chat? I don't have to report if I'm not offended?

Jmod) That's right. Friendship comes before reporting imo. Better to just say "best not say that in future because".

Jmod) Just had a very good point raised in pm - You don't actually "have" to report anything.
Night Runite

19-Aug-2009 03:00:32
Last edited on 20-Aug-2009 00:16:02 by Night Runite
Question) I thought we were meant to have pm off in here (pmod room?

Mod Calm) It's not really much of an issue, just be careful not to accidentally say something confidential. I'd leave any clan chat while in here though - but I wouldn't bother with PM.

Lots of non procedural stuff as well - I've edited that all out of the minutes . Thanks to Mod Calm, may your snowboarding adventures, eating chocolate raisins and various other endeavours (such as keeping PMods as pets and evil planning in the PMod room) go as expected. Congrats on the 3rd spot on the company highscores - and to the other gold posters - Get Your Acts together ^_^ especially Mod Kathy who Mod Calm thinks he could beat

~Night Runite
Plasma Ball1

19-Aug-2009 10:47:59
Last edited on 20-Aug-2009 08:22:01 by Plasma Ball1
Australian Surgery, Wednesday 19th August 2009, Mod Hohbein

Key:

Q = P-Mod Question
J-Mod = Jagex Moderator response
P-Mod = Player Moderator response.
*Addition* = P-Mod addition.

===

Q: Am I able to ask what nationality you are, Mod Hohbein?
J-Mod: Lol...English!
P-Mod: Just because you always say "Aye" all the time. British people say "Aye" now?
J-Mod: I say aye because of a friend of mine I used to play MMOs with who's from scottland. And got into the habbit of saying Aye instead of Yea. And...because it sounds cool

Q: I noticed the knowledge base on P-MODS has a screenshots of the mute feature now.
J-Mod: Aye, Should stop rumours about P-Mods.

Q: Who's in the picture?
J-Mod: Mod Paul M is the male in the pink dress and Mod Fran is the female in Armadyl.
Plasma Ball1

20-Aug-2009 11:53:51
Last edited on 20-Aug-2009 11:57:33 by Plasma Ball1
Australian Surgery, Thursday, 20 August 2009, Mod Hohbein

Key:

Q = P-Mod Question
J-Mod = Jagex Moderator response
P-Mod = Player Moderator response.
*Addition* = P-Mod addition.

===

Q: In the rules it doesn't say that spam is anything not game related, shouldn't this be updated?
J-Mod: Well no. Don't forget the rules are different to your reporting guidelines. We can't gie players guidelines on what's reportable and have to be more vague.
P-Mod: But technically I could be reported for talking normally.
J-Mod: It's then up to players to decide what's unnecessary. Basically use their common sense... I wouldn't worry, we wouldn't ban you for talking.
P-Mod: It would down the false reports for spam.
J-Mod: We don't get that many false reports for spam. If we were to become unundated with billions of false spam reports then maybe we'd look into it. But for now I don't think there's any need to panic.

Q: *merch clan talk*
J-Mod: Aye, merch clans aren't breaking any rules and you wouldn't be breaking any rules by joining one. We wouldn't want to restrict your gameplay in that way.

Q: Quest bots? Please explain.
J-Mod: I saw a mail sent around about them. i think we're still deciding. To be honest there aren't any rules being broken. And in a way it's kinda cool For now ignore them, we'll let you know when we make a decision.

Q: What are quiz bots?
J-Mod: They ask questions apparently. Just a bit of fun. Like, "what colour is bronze armour"

Q: If you spot a fellow mod muting for resions you know 100% should not be muted, you could ask them to add you and just explain to help them.
J-Mod: Or if you don't feel comfortable doing that, feel free to let us know with a query and we can.
Plasma Ball1

20-Aug-2009 11:54:19
Last edited on 20-Aug-2009 11:57:52 by Plasma Ball1
Q: You say that you also judge people based on posts on the forums. But this nay give a wrong perception of a person, on the forums as they may be just voicing their opinion there and act differently in-game.
J-Mod: Forum posts are checked more for F-Mods. Not so much for P-Mods. Some P-Mods have never posted on the forums.
P-Mod: It says for P-Mods aswell.
J-Mod: Well yea, it comes into it I guess. But it's not as important for p-mods as it is for f-mods. I think we're just looking if people are really breaking the rules on the forums. Swearing, Mass spamming, advertising.
2n2r4

20-Aug-2009 20:51:28
=============20th of August 2009: UK Surgery: Hosted by Mod Calm=============

As many as 20 pmod were present at one time.

We learned Mod Calm has been playing RS since March '04. His choob is a level 131 (he thinks).

Q: Saw two guys doing earlier. . . It broke 2 rules, spamming and offensive language (racist) as they were spamming "white power" so I muted for disruptive behavior. Would that or Offensive Language be the best choice?
A: Yeah, you reported correctly = ) Spam and racism comes under offensive language. (Spam would be under disruptive behavior) (I think the point being made is either would be fine to report under)

Q: Today in Mod Mmg chat a guy asked if it was bannable to do the time piece glitch. I told him to submit a bug report. All glitches abuse cus (could) resort in a ban?Any ideas wht time piece glitch is?
A: I'm not familiar with the time piece glitch, but this was raised in surgery yesterday. I've passed it along to bug tracking, but I would still encourage people to submit a but report. The more we have to go on, the easier it is to fix.
*Pmod addition* Just to add that it's an enotion (emote?)glitch, which is known and currently being reviewed for a fix. One to make you look to be doing something, wrong.

Continued
2n2r4

20-Aug-2009 21:10:09
Q: Well, I don't know if I'm supposed to be asking but, a friend asked me today about going on 2 of his accounts. I said it's against the rules, but then he mentioned about doing it on 2 pc's and I got confused. Is that still against the rules?
A: Goin on 2 different accounts isn't against the rules unless they interact with each other - So long as they don't interact with each other, it's fine. (Don't panic correction is coming)
*Pmod additions* Several pmods challenged this so Mod Calm talked to two other Jmods who were equally confused.

Under mulitiple logging in(Game Guide ->Rules->Multiple loggin in), the rule reads:
You may create more than one account, but if you do, you many not log in more than one account at any time, (critical placement of the comma there) and they most not interact with each other in any way. This includes "drop trading" or any other method of item transfer.

Corrected A: The answer is no, you can't do it just play on one account at one time. : P Sorry for the confusion. I'm not afraid to admit when I mess up. ))

Q: A pmod (name given) says that a bug in poh's where if you turn on the combat mode thing in dungeons all the pets in the menagerie disappear but reappear when you turn it off.
A: Hm I'll have to look into that. Ty for letting me know, I'll pass it along.

Q: My friend irl wanted to sell his account >.> He showed me a link of a market place for doing this. I advised him not to see his account and explained the rules. I have *pot this website down in word. Shall I sent you the link?
A: If you post the link in Information Share (Found stickied in Club Mod QFC: 101-102-154-58552809), we will take a look. : )

Continued

2n2r4

20-Aug-2009 21:26:42
Continued from previous page:

===========20th of August 2009: UK Surgery: Hosted by Mod Calm===========

Q: Umm I saw a pmod account for sale on this website, shall I put in on Info Share?
A: Yes please : P
*Pmod Addition* Chances are it's fake, so don't take early conclusion
*Pmod Addition*But by reporting, at least Jagex can investigate =/
*Pmod Addition*You might also want to do a virus scan after you visited this website.
*Pmod Addition* You really shouldn't go to sites like that. You could risk your crown when you do so!

Mod Calm's reply on reporting friends:
A: Well, that's a judgement call really. Obviously, we would like you to report rule breaking but remember, friendship comes first and they can see the evidence if we apply an offence so if it's said in pm or cc, chances are they will know who reported them. I'd try to encourage them not to break the rules in from of you lol whether they do it in-game or not. Just kinda go *cough* pmod*cough* I do that on my choob, and they usually go "* beeep, sorrry" And all is good : P but obviously if it is serious, please do let us know.

Q: Can us still sell accounts on ebay?
A: We have a specialist team that checks ebay etc, so no lol We will catch you if you try lol

Q: Can u get the website banned? =s (refering to the acct selling website - not ebay :O)
A: We will look at banning the site when you post in on Info Share.

Q: Will the same happen to pvp worlds, as did in bh worlds? +1 item thing like that because pvp worlds are dieing not many people in there. I like pking the whole of RS.
A: I don't think we have any current plans for that to happen. I'll pass it along.

Q: Sometimes when I'm at GE I see these "religious preachers" and people expect me to do something. What do you suggest to do?
A: Religious spam is mutable under disruptive behavior.

The End.
Night Runite

20-Aug-2009 23:57:46
=== 20th August - 00:01 (US East) ===

Mod Calm aka Cal M hosted. Mostly non proc. Couple of issues raised about a possible pmod leak on the forums. Comm Unity is being rethought out. A PvP issue was raised involving a timepiece and a promise was made to investigate it - also possible glitch in repeatedly teleporting someone to Edgeville in a PvP world. Someone asked about Offensive Usernames and it was stated that they should be reported on either the Forum (Info Share or there is a thread specifically for Lumbridge) or in a pmod query.

~Night Runite
Night Runite

21-Aug-2009 03:09:55
Last edited on 21-Aug-2009 03:19:55 by Night Runite
=== 21st August 2008 - 00:01 - US East with Mod Calm ===

Text in brackets is additional information supplied by the transcriber ^_^

Question) I have got a friend who can not become a member again. I don't know if he did or didn't break any rules of becoming membership. He is from a county which doesn't offer many membership options. He is trying with a pin and a credit card and gets "Sorry but due to suspicious billing activities your account is disabled".

Jmod) Alrighty, I'll pass his name onto billing, and we will see what's up. The billing team will be able to help him. Don't worry, I'm sure we will get him sorted

Question) Quiz bots ... How to deal with those? I ran into three last night, and I suspect it was the same player.

Jmod) We are currently investigating those at the moment, so just ignore them for now.

Addition) Don't report?

Jmod) Not unless it is non game related spam, in which case you can report.

Addition) Forum thread about them is at 8-9-912-59417943

Question) Are you guys still thoroughly investigating all ranks for MMG cc? One of the generals is palling around with Svew and asking to have a player unbanned from forums. Hardly the sort I'd think should be a general in Mark's cc.

Jmod) Mod Fran is investigating that - I'll pass on the name for investigation. However just asking MMG to be unbanned won't get you unbanned lol. So I wouldn't worry to much.
Night Runite

21-Aug-2009 03:19:22
Question) Mod Murray said on Live Q&A today that players should report suspected auto typers - is the pmod guidelines still to ignore game related spam - however fast it is being entered?

Jmod) I'll have some answers on that for you tomorrow. The guidelines are being re-thought-out as we speak lol. So I'm not sure what the final deal is just yet Be sure to raise it tomorrow in surgery And remind me By the way, I'd definitely recommend you have a read, it's pretty interesting. (Q&A 13-14-680-59436757, Live Q 13-14-681-59436870, Live A 13-14-682-59437160) - The Player support Live Q&A that is going on, on the forums atm - It's just like what MMG does, but with the head of player support

Question) Do we still type :SSS when someone harrasses us?

Addition) You don't have to, only if the situation escalates and you feel the need to bring it up to the Curators. Often time may situation of harassment can be resolved without resorting to a :S:S:S report

Addition) There is a harassment workshop every Saturday night. You might want to come. Last week was a blast! It is at 01:00 BST (QFC 10-11-5-59408586)

Question) Will there be a pmod Q&A on pmod forums with MMG?

Jmod) I don't think there is a pmod q&a scheduled anytime soon. There are a lot of public q&a's coming up though with different departments. (Info can be found 13-14-671-59288722)

Question) Would it be possible to take suggestions from pmods to "revamp" this room?

Jmod) You can post in Player Moderator Suggestions, Wolf
Plasma Ball1

21-Aug-2009 10:42:42
Last edited on 21-Aug-2009 10:44:08 by Plasma Ball1
Australian Surgery, Friday, 21 August 2009, Mod Mark H

Key:

Q = P-Mod Question
J-Mod = Jagex Moderator response
P-Mod = Player Moderator response.
*Addition* = P-Mod addition.

===

Q: The forums say it's allowed to say some fansites but is it ok for us to guide people there?
J-Mod: If it's on the supported fansites thread, I believe it's ok.
*Addition* : Does that go for FunOrb aswell?
J-Mod: Yes.

Q: If someone were to ask, what is spam? And I were to say, "spam is unnecessary text that is not game related". Would that be a breach of confidentiality?
J-Mod: Mmm, no I don't think so. It's a pretty standard explanation really.
P-Mod: What about if I say, "spam in this game is relating to unnecessary text that is not game related"?
J-Mod: ....isn't that the same thing?
P-Mod: You tell me.
J-Mod: X D
P-Mod #2: A breach of confidentiality would be, "spam is defined as 9 lines more of unrelated spam and is mutable after x amount of time according to the oracle".

Q: Are you sure it was a good idea to publish those pictures of the pmod room/our Report Abuse screen in the KB?
J-Mod: People know about it anyway and were jumping to conclusions. I think it's better if we point it out and say "Yes, we do have it. Here it is, this is what it is for, see nothing special."
P-Mod: And why is there no pictures of forum mod tools?
J-Mod: Forum mod tools only have forums I don't believe we revealed the P-mod forums, so it makes sense not to reveal the F-Mod forums.

Q: wE SHOULD BE ABLE TO REPORT ABUSE IN COMBAT, ETC.
J-Mod: Fair enough, I'll pass it on.

Q: When we submit P-Mod queries, out posts are silver. Are our queries silver for any other queries?
J-Mod: I don't believe so, no.
2n2r4

21-Aug-2009 20:41:37
Last edited on 21-Aug-2009 21:17:15 by 2n2r4
=========21st of August 2009: UK Surgery: Hosted by Mod Fran=========

As many as 23/24 pmods were present.

Q: In the updated version containing information about moderators in the knowledge base there's a picture of how pmods mute. Is that not confidential anymore?
A: Ah yes. We decided this was one of the most asked questions that we should show in KB. It helps them to understand a little more. : ) I should imagine that you'll still get asked from time to time, but you can tell them to check out the KB.

Q: Can we get a break down of the reporting priorities with the new rules as we had with the old ones perhaps in JTF?
A: As in which is most important. . .
Pmod Reply: Yes - high, medium and low priority. It helps when a player is breaking mulitple rules.
A: I will speak with Mod Paul M about this as I can see it will be useful. : D For those who remember, the priorities are roughly the same.

Q: Is there a minimum age for pmod?
A: 13 plus is the age : D

Q: Is the mod application thread a permanent fixture? Or temporary recruitment drive?
A: The thread is still in its starting phases but I would imagine it will be permanent based on it's successes : P

Q: As a modling, I can only suggest to mute. Is this viewed as confidential information?
A: It's something we recommend you don't flaunt but it's not confidential. For example: Modlings used to take part in Ad Busters and there was confusion from the players when they asked a mod to mute a bot and the mod would say "report it yourself" but couldn't say why : D

Q: In the new section of the moderators (which I haven't actually seen yet) contains a picture showing how we mute, I'm told. I assume then, that this is no longer confidential?
A: Indeed

Continued
2n2r4

21-Aug-2009 20:54:09
Last edited on 21-Aug-2009 21:11:13 by 2n2r4
Q: The picture of the pmod room (in the Moderator section of the Knowledge Base/Main page) shows more buttons in the bottom right then actually appear.
R: Ahh this is because I felt it was more appropriate to take the picture on my Jmod account rather then another account. : D It does state that you can't use certain tabs in the article.

Q: How's the mod sigm up thread going? What percentage of those posting are being invited, so far?
A: Oo exact figures not in yet . . . There are a lot of reviews to go through still. There have been promising ones! : D

Q: The poster's name gets hidden in that thread however the last poster name is visable as in other threads. Not sure if it's a problem or not.
A: The name on the thread doesn't really matter too much. It could be that they recommended another player or themselves. It's on there for a short length of time as the thread is very popular.

Q: Is there a projected number on recruits for now? Or just till the populations area seem covered well?
A: Lol ahh well how many mods is enough? : D There is an aim, but we're keen to find the best.

Q: I just had a frustrating experience while on one of my choobs an obvious conversation about exchanging ******** for sucking balls. My choob able to report one: couldn't report the other (only able to report 1/minute). When I managed to get there they were gone. Question, may I send in a query with both names?
A: It's possibly best, I can always check out the accounts carefully. : )

Continued
2n2r4

21-Aug-2009 21:07:24
Q: Today I ran into a player with a very bad account name. I tried to report under offensive names, but the players didn't speak so I couldn't report it. I had to do with a query. Is that something that could be changed?
A: You can add it to offensive name thread in forums. We are working on name change facility, although I can't give you details on when it will come out. If the name is in Lumby, when you post it the Lumby names thread is the one to use. (In Procedures forum: Offensive names in Lumbridge QFC: 8-9-120-58851191. Offensive name in other locations get posted in Club Mod on the Information Share Thread QFC:101-102-154-58552809)

Q: Seen some groups around the GE color their character darker. Told me they were trying to see how many racists were in the game and reporting. Should we address that?
A: Mm That's a new one. If they are just standing there then it's a bit baiting . . .which is definately not what we'd want pmods doing (this group is regular players)but other players aren't breaking the rules as long as they aren't trying to ignite racism in chat. If they are then this would be reportable with a mute.

Q: What about user name Highimhi##? High I'm Hi
A: Yup that needs to be posted/reported for checking.

Q: Is asking for a grade considered bad? Like grade in school?
A: It's not bad, but it may be a conversation to watch. I wouldn't report that alone.

Q: What about if you say something like "Are you a teenager?" or adult/kid etc?
A: Again, not something specific, and not really anything on it's own. If it was leading to something more sinister or suspicious I may report.

Q: What if someone was saying are you 20-30? Like age group?
A: It's fine! It's more about something more leading . . .like Are you a girl, Are you in grade x, What are you up to tonight, Do you live in London. . . Etc. It's the combination that makes it more suspicious.

Continued
2n2r4

21-Aug-2009 21:09:52
Q: When you send queries you can see em in message box and where it has your name there's a picture of a little letter besides it. Is everyone's J? Big coincidence for my name. : p
A: Ahh well I'm not sure . . . I believe that you may all have the same.
Q: J for Jagex?
A: I think so : D

The End.
Night Runite

22-Aug-2009 01:57:51
== 22nd August - 00:01 - US (East) - Mod Mat K ==

Done as a transcription for clarity. Transcription excludes non-proc. >> denotes Jmod, otherwise Pmod.

>> So, anyone have a question to day?
*raise*
*raise as well*
*raises hand* with embarrassing question : (
>> Sup?
Talking about people who can type quickly what is the current guidance
On autotypers / in game spam. Mod Murray implied that they were
Reportable. Yesterday I asked, and Mod Calm said the guidelines.
Were under review and he'd be able to give me a answer today...
That was my question too
>> Nothing has changed regarding your reproting procedures
So get a non-mod to report for you then?
>> If it is game related, you don't report it
>> Obviously not
Well whats the point of them reporting, seems a waste of honest
>> But what we tell normal players is not the same as what we tell you
Players time
>> Ok, imagine this
So what Mod Murray said was incorrect, and players shouldn't report?
>> He was perfectly right
I cant imagine a single rw example tbh Mat
So players should, but player mods shouldn't?
They obviously do want players to report suspected autotypers
Its all over the forums right now
Like the police not catching a criminal and shopkeeper catching them
>> Okay just listen for a minute
Instead
>> What would have happened if mod murray had said..
>> "don't report anyone for spamming game related content"
We would be swamped in game related spam
Floods of it
Then everyone would spam game related spam just like they do anyway
>> Which is why he said for them to report it
It'd be way worse
Instead they think reporting is pointless and you guys dont read it
Hence he spent two hourse telling them you do
>> Well, that is an issue for us to worry about
*raise hand*
>> Ok, next
Ty Mat
Abit uncomfortable with this subject ... But
Today... Had a player using two i's in vulgar words
Instead of using the u
>> Right
If you get my meaning
>> I do
F
And c
That reportable
Had not seen it before today

Night Runite

22-Aug-2009 01:58:08
>> Not for one offs
He kept doing it over and over
To everyone at edgy
Not evasion?
>> In that case, mute him
>> One off's is noting
Since i am a fresher ... I cannot
But i did report
>> Directing it or spamming it is bad
And i posted it on info share
>> Good stuff
That was all Mat, thank you
>> Your turn
Can the anti macro system actually detect auto typers?
>> I can't answer that I'm affraid
They can tell the version number according to Mmg. Unless thats
Another porkey
Because I would imagine its macroing
Should we bother reporting suspected auto typers as macros?
>> It is always a help
*addition*
Ok, thanks
>> Sup?
I just asked that, and you said no
>> No you didn't
You said "dont report anyone for spamming game related content"
You asked about spam didn't you
So if they are spamming game related content with a autotyper
Is it reportable or not?
>> If you think they are using any auto type, report them under macroing
Thank you. Sorry if I seemed rude.
Good to clear these things up
Is reporting it under macroing what you'd like us to tell players asking
>> Any more questions?
About it as well?
>> You may aswell
>> They can also report it under off lang if they feel it helps them
But you don't want us to, correct?
>> That's right
off lang = disruptive
>> That's right
Oh *raises hand*
>> Sup
My reports all say "offensive language"
Even if i report something else
When i got to mod center
>> Yeah it's probably a bit broken
Ok ty
I've seen the same
*raises hand*
>> Sup?
When do the community minded mods start arriving?
>> I don't know tbh.
>> Hopefully I'll have an update for you next week on mods
Any idea how big the team will become?
>> 8 million
>> Ish
>> Give or take 8 million
So there will be a couple of hundred non mods?
>> Oh no ... None non mods
Pmods ever going to get special qc phrases?
>> You have some don't you
A few
>> There you go then
>> What's up?
A few days ago someone came up to me and asked what race
Or ethnicity I was
>> Right
Night Runite

22-Aug-2009 01:58:33
Last edited on 22-Aug-2009 01:58:59 by Night Runite
I wasn't sure if that's considered personal or not
But it's not exactly a question you hear every day :S
Thats awkward
So was I to do something or ...?
Because usually question like that could lead to
>> It's not personal details
Racism :/
I think it would have to get there before reporting though
>> But I can imagine it heading into racism teritory
Racism is hard for me to figure out sometimes *sigh*
I'd be watching for solicitation/seriously offensive stuff
So is it worth keeping watch?
Okay
Yeh
Just was an awkward question for me, didn't exactly know how to react
Ty everyone though
Never have to answer them
>> If they do say anything racist, mute em. There's no need for any of that
Walk away slowly glancing over your shoulder
>> In game
*raises hand*
Okay
>> Sup?
I noticed that that bad site reference mentioned in the thread in
Procedures is left in the dev. Diary version of the Q&A
Are you aware of that?
>> Nope
Good spot
>> There's a deb diary
Dev blog*
*evil glares at site in question*
>> Leave that with me
*raises hand*
>> Testosterone repelling equipment is a must on that site
Sup?
Lol
How many abuse reports do you guys get per day on average?
>> Erm .. I don't know tbh
>> Pmods ones.. Probably about a thousand
>> Over all, I think that would be confidential
There's a thread that tells weekly ones
*raises hand*
>> Sup
I keep on hearing people saying "peff" ... Is it slang for something?
Gay
I thought poof was that
Both
I thought peff was too
>> Peff is slang for many things
I tried urban dictionary lol
Is it bad?
:O
Do we report it...
>> But not reportable as it is a made up word to
I kicked a pmod from cc for asking people to say it - reported w/out
>> Mean something reportable and these kiddies are trying
>> To be clever and not get reported for saying a word that is not
>> Reprotable. Go figure
It's censord sometimes I think which is the attraction
>> It's like me saying table leg and meaning the * word
Lol I see
Rofl
Lol
Night Runite

22-Aug-2009 01:58:50
Last edited on 22-Aug-2009 02:00:21 by Night Runite
You can make any word rude if you use the correct context tbh
>> I'd rather have them saying table leg
Yea
I can see it now
Stick you ketchup in my mustard
*fails to imagine the word 'powdered wig' in a rude context*
>> That's easy
>> Anyways I must be off guys
Plasma Ball1

24-Aug-2009 16:27:46
Australian Surgery, Monday, 24 August 2009, Mod Hobein

Key:

Q = P-Mod Question
J-Mod = Jagex Moderator response
P-Mod = Player Moderator response.

===

Reminder: I came 17 minutes late but Hohbein said no important questions were asked.

Q: Are you aware of a clan buying all the prayer pots?
J-Mod: I don't know.
J-Mod: I believe Mod Mat K made a sticky. In procs about merchc lans

Q: Is the Michinima comp still open?
J-Mod: It is.
P-Mod: Is the end time Pacific Standard Time? Because youtube doesn't have a clock.
J-Mod: Not sure, I'll update the FAQ.

Q: Can free people get a pal to submit their [expression of interest] to become a pmod for them?
J-Mod: Yes, that's ok.

Q: A player approached me, concerned that he had reported the wrong person. One was encouraging the other to break the rules. The one that spoke to me was afraid he would get in trouble.
J-Mod: Not at all. Mistakes happen, it's cool.
Mod Mat K
Jagex Mod

24-Aug-2009 20:19:20
Are merchanting clans against the rules?

Nope.

Can P-Mods participate in them?

Yes they can.

Are you doing anything about them?

We are looking into it.

People are unaware that afk training is against the rules.

Point them towards the rules.

Is trading items from one of your accounts to another via a third party against the rules?

Yes.

Is there any word on quiz bots?

Not yet.

Our clan chat keeps getting spammed.

Check out thread 8-9-141-59073591.
Dragonemesis

25-Aug-2009 11:06:48
AEST surgery hosted by Mod Timbo, 25 August 2009

% represents a P-Mod question
@ represents a J-Mod response

===
%Is it ok for someone to advertise a clan website in their cc?
@It's not fine to advertise a website anywhere.
%But a friend says that it says so on the clan leaders forum (i don't have access)
@The rules haven't changed.
@There is a feature in the clan leaders forum to remove offences for clan site advertising, but its rarely done.
%Ok, thanks.

%I was wondering if it was ok if someone asks what grade/year someone is in.
@It's the same as asking someone their age tbh
%*addition*Probably not ok, someone might guess the age
%Hmm, what about "Do you go to highschool?"
@Keeping it general is fine, just not asking what school, etc.

%Any guidelines regarding quizbots?
@We're conducting an investigation afaik.
@Best not to report them until there are clear guidelines

%This is about clan leaders forums (again) lol
%"questions about the rules" is the title of a forum in there
%Which suggests that it's ok to advertise to members
%Shouldn't that be changed?
@Thing is, we don't want to stifle genuine clans recruitement
@But phishing sites generally disguise themselves as clan sites
@Which is why rules won't change
@But reporting is optional, of course, if clans want to share it amongst friends that's fine.

%Could Jagex post a video of what the winner of the Machinma contest does at Jagex? With their permission of course.
@I don't know what's happening, i'm assuming there won't be a video.
@But it's always worth asking on the forum thread.
%Should I ask on twitter?
@Nah

%Has Mod Ddata been working on another project? The MBB thread hasn't been cleared for awhile
@He works on a multitude of tasks
@The MBB isn't all he woks on of course
@When he gets some time I'm sure he'll take a look
%Ok, thanks Timbo.
Dragonemesis

25-Aug-2009 11:07:18
Last edited on 25-Aug-2009 11:10:48 by Dragonemesis
(Continued, post 2/3)

%When someone has been selected to be a pmod or fmod they still have to do that urn thingy right
@Right, registration
%If the urn thingy was lost im the mail, what is the limit for Jagex to resend it?
@You can request it again
%How? And is there a limit?
@From what Hohbein tells me, you can use the same instructions on the original invite.

%Has Jagex done anything about (siteremoved****)?
@No idea, that's something for ICU to deal with.
%It has an "application form"
%If you already reported such a site Jagex has probably already dealt with it.

%Is it possible to get feedback on how the offensive names in lumby is going?
@Not that I know of.
@Our offensive names team is stupidly busy. If there's any to give it'll be on the thread.

%Are you judging the machima competition?
@Maybe
%Modbein said he was, you can say :|
@I've seen a lot of them including the best
@My opinions are being counted ^_^
%I should've entered, but I don't have the voices for it

*chat effect*
%What chat effect did ___ just use?
@I didn't see.
*P-Mod repeats chat effect*
@No idea at all
%Hmph...
@Your other question?
%How is mechscape going and is the closed beta for pmods?
@It's fine, and as for beta, don't count on anything you've heard,it's still in the air
%Even if mod mmg said so?
@He's not the head of mechscape, so...
%I think a closed beta for mods for ms is a bad idea, you cannot compare it to kickabout.
%It's logical, they do closed beta with a small group then a big one with a massive group
%Imagine the uproar if it was leaked.
%That wouldn't look great on pmods as a whole.
%I would lay low if that happened.
%There would certainly be an uproar but it would have no argumentative point
%The point is kickabout was a lot smaller and not as anticipated
%It was.
%There was alot of outcry about mods trying it without mems
%If members tried it you'd get negative comments and people abusing bugs without reporting
%That's why its a beta, stats would be removed
Dragonemesis

25-Aug-2009 11:08:03
Last edited on 25-Aug-2009 11:11:16 by Dragonemesis
AEST surgery hosted by Mod Timbo, 25 August 2009
% represents a P-Mod question
@ represents a J-Mod response

(Continued Post 3/3)
@Sorry, I got dragged away, let me catch up
%You were going to give me a phat...
@Kickabout beta cannot even come close to a ms beta as a comparison
@As I've said, Mod MMG says a lot of things, not all true.
@Until you're invited I wouldn't expect one
%Has this been discussed?
@Yes, but i can't give details
%Can you give us the gist?
@I can't, now time to move on

%I have a concern about quickchat worlds (tutorial island)
%I've only seen the FTP worlds, scouted 2 of them
%And I'm quite sure there is mass bot creating going on
@If you come across anyone you think is a bot report or post on MBB
%I did, as many as I could
%However I believe at least 2 new ones were being made every few minutes
@I'm sure that if they're bots the'll get caught by our systems.

%Could you tell us if Jagex is still considering (closed beta)?
@We're considering a lot of options, as I said I can't go into details at all.

%How big is this invite of Pmods?
@Not that big as of yet, around a 2% increase.
%What are your plans then?
@We're bringing in players who fit in with the team
%So 80 new pmods?
@As for numbers I can't give that out
%Has Jagex used any of the named from the thread?
@The 'Are you community focused?'
@There are a few going through the process from what I can gather.
%How many?
@A few
%Including Fmods?
@I'm not going to give numbers
@Just a few, we're constantly reviewing them

%I was wondering if you could do something for my censored name?
@Post on the feedback about the censor, it'll get looked at ^^
%Ok thanks

%A last question, does that thread include fmods and pmods?
@Yup, all mods
2n2r4

25-Aug-2009 20:43:49
========25th of August 2009: UK Surgery: Hosted by Mod Crow========

Over 20 pmods were present.

Q: My friend got banned. He went to California . . . logged on once there . . . when he got home the ban hammer had been used on his accont. Rule 7 marcoring apparently.
A: Macroing is only applied after careful and thorough investigation of an account. I am afraid if they were banned it is because they broke our rules. Checking for hijacker is part of the macro investigation. They won't have banned if a hijacker did it.
Q: He was in California. He couldn't have macroed.
A: I can't go into details but just because they went on holiday does not rule them out of having macroed on the account. I really can't say any more other than that an account will only be banned if we know the original owner was macroing. I'm sure you can appreciate that we have nothing to gain from banning legitimate players so our investigations are very carful.
Q: So nothing we can do?
A: They can appeal it but as I said, our investigation team is very careful so we will only have banned if certain.

Q: What is mod when a player is talking about Xbox? And is it reportable?
A: I am afraid I don't know what you mean.
*Pmod addition* Xbox mods are modifications in the game to make them customized.
A: It's nothing to do with us so you can't report them on Runescape unless they were modifying them to hack Runescape obviously.

Q: Can we give feedback on players who put their name in the Are you community focused thread? Pmod post in Information Share or send query something private.
A: You have to remember that we carefully review all users who post for mod status. If someone is an issue we will spot it so there isn't really a need for you to give feedback too. Remember that thread does not guarantee mod status. It's just a place to give us more names to look at. We still check to see if they would be good for the team or not.

Continued
2n2r4

25-Aug-2009 21:01:13
Conversation continued regarding future pmods from the "Are you community focused?" Thread.

A: We have to look at them and decide for ourselves really. We still welcome your recommendations as always but we need to judge their suitability. Trust me, if someone is a massive prat we will notice!

Q: Are we still reporting players for asking ages? The screen has changed and not sure how to report it.
A: You can still report people for asking age under personal details, but we'd recommend using your judgement and only doing it when they seem to have an alternative intention. Example being - "Whats your age beautiful?" as that has solicitation qualities.

Q: What about what country you live in?
A: Only if they start getting more specific. Countries are big places after all. What you have to remember is that we'er looking for potential real life safety risks. That means if any personal information is being sought for under inappropriate means then report them, but innocent stuff can be given some leeway. Judgement always is key.

Q: Report with or without a mute (for asking for age)?
A: If it looks like it's being sought in a dangerous manner, I.E. Solicitation then report with a mute. Otherwise without is fine.

Q: How's The Crowning Moment coming along?
A: The Crowning Moment and News are on hold for awhile as I will be handing them over to someone new.
(FYI- No one guessed his drink right from the 24th of July Mod Drink Quiz! . . . Answer: Tea with sweetner)

Q: Any news on that public magazine that was planned?
A: The public magazine is still in consideration stage.

Continued

2n2r4

25-Aug-2009 21:11:48
Continued from previous page

========25th of August 2009: UK Surgery: Hosted by Mod Crow========

Q: Would feedback in Info Share (Thread) about potential mod be taken into consideration or should I not bother? This person abuses power in X cc. They are not good with powers . .. so they shouldn't be made a mod.
A: Depends on what the information was. Chances are we would pick up on that anyway but you can post if you really feel that someone is unsuitable so long as you provide valid reasoning not just say you don't like someone -Then feedback is fine.

Q: I have literally thousands of lines of spam in different forms posted on different forums. I'd like to contribute (give) them to you, but how can I be sure you are going to except the downloading source?
A: We can only accept rule breaking evidence off the report abuse button, but you can post links in the Information Share Thread of any website you think we need to know about.

The end
Plasma Ball1

26-Aug-2009 14:14:44
Australian Surgery, Wednesday, 26 August 2009, Mod Hohbein

Key:

Q = P-Mod Question
J-Mod = Jagex Moderator response
P-Mod = Player Moderator response.

===

Q:What is Jagex's intention when they receive a report of a player whom is admitting to the intention of self harm in real-life?
J-Mod: Something like that would be chased up by our community safety team, who may contact the player with an inbox message. We do take that sort of thing seriously.
P-Mod: Would you also respond with a mute in some cases?
J-Mod: It depends on the situation.

Q: Former P-Mods wanting to come back, special procedure or just recommend them?
J-Mod: Just recommend them.

J-MOd (in reference to previous question about self harm): Basically, threatening to self harm or commit suicide it clearly very serious. It will involve us spending time investigating the issue, sending a message to the player, maybe even escalating the matter to the police and the, perhaps, the police chasing it up. We realise there are sincere threats out there and we do chase those up and send the necessary advice. At the same time there are *alot* of insincere threats and we can't allow players to go around saying that sort of thing openly without know that it's a serious issue.
Does that make sense? Why is a mute necessary? To stop the player from continuing to make such threats while we chase it up. If they go on to make more, they might become more serious. For example, self-harming may escalate to suicide. Which may result in us having to escalate to the police etc. So we need to temporarily mute players letting them know that this is a serious thing. We're looking into it, and if necessary we'll send them an inbox message.

Q: If they continue to make more threats, do we report again?
J-Mod: One report should be fine. But yea- if it gets worse then and goes on, then more reports wouldn't hurt.
Plasma Ball1

26-Aug-2009 14:15:18
Q: Does Jagex still plan on refurbishing of this P-Mod room?
J-Mod: Still plan? I didn't know we said we would before?
P-Mod: Yes, Mod MMG said so.
J-Mod: No idea to be honest, I'll ask around though, see if anybody else knows anything.
Mod Mat K
Jagex Mod

26-Aug-2009 20:05:14
The sole question:

How long does it take for a URN to show it is confirmed?

I'm not entirely sure, but I'd imagine it show's confirmed when we allow their invites to be accepted.

Mat.
Mod Mat K
Jagex Mod

27-Aug-2009 01:08:02
Is it confidential that J-Mods are given free membership on their accounts as a benefit for working at Jagex?

Nope it's not.

A quiz bot mentioned rsbot and I muted, was that right?

Rsbot is bad, so yes.

What do I do if someone says they want to commit suicide?

Don't offer any advice or opinions as this can make it worse. They are in need of professional help so report them to us under personal details. We can then get help to them if they need it.
Plasma Ball1

27-Aug-2009 11:12:38
Australian Surgery, Thursday, 27 August 2009, Mod Calm

Key:

Q = P-Mod Question
J-Mod = Jagex Moderator response
P-Mod = Player Moderator response.

===

Q: I've heard a rumour that muted players can no longer see their own text, that it just seems to disappear..was this changed from what it used to be?
J-Mod: Not that I'm aware of, no.

Q: Mod Calm, what type of mobile phone do you have?
J-Mod: I have an iPhone.
P-Mod: What do you think of the iPhone?
J-Mod: I like the iPhone. Very nice, I like being able to listen to my music on my phone and it looks hawt.
P-Mod: What about no-zoom and only 2 megapixels?
J-Mod: Lol, idc. I have a digi camera for photos. iPhone 3G (S) has 3 megapixels.

Q: Is it possible to still get inactive RSC accounts brought forth to RS2?
J-Mod: I'll check it out and see what we can do.

Q: How long have you been with Jagex?
J-Mod: I have been at Jagex since June.
Q: We had an incident in [Runescape Help Centre] the other night where this player was on their account and had tried to log in to forums but someone had changed their pass after they had logged into game. We were advising to them to the "I lost my pass" thing but none of us know enough the process to be able to properly advise them of how to lock their own account. Is there some place we can get this information?
J-Mod: You need to submit a password recovery request and it will come through to us.
P-Mod: Will that happen quickly, or will the 'hacker' get an opportunity to take the account for a koyride and cause disruptions and offenses that later have to be appealed? What't the time frame.
J-Mod: We get through password recovery requests very fast as they are a priority so it shouldn't take long for us to return the account. I can't really give a timeframe as it depends on how big the queues are.
P-Mod *addition*: Are stolen password requests prioritised over lost passwords?
J-Mod: Yes.
Plasma Ball1

27-Aug-2009 11:14:30
J-Mod: You can log into FunOrb and RuneScape at the same time on two different account.

Q: How long do P-Mod referrals take?
J-Mod: Well, not long really if you guys refer them but there are community focused thread for normal players, take a lot of time. Also, it's worth bearing in mind that you referring them takes no time at all but the check we do, take a while. So just because YOU refer someone one month and they don't get invited right away, doesn't mean we have passed them over.

Q: Yo, What is "Jagex's" stance on religious preaching?
J-Mod: Religious spam is mutable, obviously we don't mind people discussing religion but spamming it like some of the bots do, we can mute.

NOTE: I left 10 minutes to the hour and asked if 'dragonemesis' could take the rest of the minutes.
2n2r4

27-Aug-2009 20:47:10
========27th of August 2009: UK Surgery: Hosted by Mod Paul M========

Approximately 18 Pmods were present.

Q: Can a mute be affected by server lag?
A: It shouldn't affect it no
Q: I muted a guy for trying to sell acount they continued to speak for a few lines after being stopped. It's the right guy caz it shows on my report screen. They stopped, but managed to say 3 lines after muted.
A: Ok, Well, tbh, That's not bad going. : P This time last year we were all throwing things at our monitors. (Regarding mutes not sticking issues)
*Pmod addition* I dont think it's a new thing, cause I have similiar very often when muting fast spammers. The report send message seems to appear before the mute starts working.
A: Ok, well I'd say that is a lag thing then. If his input hits the server before yours does then that would make sense. Not that I'm techy.

Q: Last week a pmod asked about mulitple logging in and the jmod gave a totally incorrect answer even after conferring with others in the office. When was the last time our jmods got a rules briefing?
A: Well, things change regularly and the team have a lot to remember. . . but there is a process in place to ensure that the team are aware of the latest going on and so there's no excuse for it. Just to clarify multi-logging is against the rules. If a player trades with another player on the same IP that's not necessarily multiple logging in and we have to be careful to try to distinguish between the differences because we look at stacks of back end tools, we don't ask mods to report.
*Pmod addtion* The information (in the rules) under multiple logging in could be worded much clearer. (Example given - ". . .you may not log in more than one account at any time." (make that a sentence all it's own to help eliminate the questions of being on different worlds or different computers)

At this point Mod Paul stated, "I'm being attacked at my desk." He briefly needed to focus on something at the office.

Cont.
2n2r4

27-Aug-2009 21:06:24
Q: How is the video competition going? I've had several friends inquiring about it today.
A: It's exhausting. Last week I'd do a full days' work then get home and watch vids for another 3 hours. It's been ace though. I've seen some real gold and some bronze. They're all being ranked to get us a final selection of several dozen and then we'll gradually whittle it down. I have a master sheet with them all though so I can check it out. I'd love to tell you some of the classics I've seen but I guess I can't yet. Suffice to say we've seen the quality shoot up over the last week. Week 1 brought a lot of "Watch me kill this ******* dragon" (pvm vids).
--------------
Slight break in the surgery questions as Mod Paul gave us some updates:

So guys surgeries - I've just made a post in Jagex Lite that we want to hold them for regular players. (QFC 133-134-932-59478722) It could be the worse idea ever, or, not a bad one.

(Regarding location of public surgeries)
I did think about having (f2p) surgery on top of jail or in a Port Sarim, but I figured that somewhere simple where we're not hiding would be best.

(Regarding the public newsletter)
We are in the process of sorting the newsletter. There's a thread about that too in future updates. (QFC 16-17-305-59400729)
--------------
We now return you to your regularly scheduled surgery already in progress . . .

This question got lost in the shuffle:

Q: Basically asking if you have ways to tell the difference between muliple logging in, and say brothers playing together from same house?
A: Well without going into too much detail (because I don't know), a system flags multilogged accounts. We then look at the account using the backend to determine the likelyhood of it being a rule break.

Q: So they can tell 2 different computers, even the same world?
A: I'm not sure of how it all works tbh. It's more technical than my skills allow.

Continued
2n2r4

27-Aug-2009 21:19:41
Q: (Regarding name changing system) I'm guessing things could possibly change for pmods/reporting etc with that. Might be good to put a thread about any possible changes on forums, beforehand, to inform all pmods about the coming change.
A: Well our approach to off names would change for sure. Off the top of my head, I think we'd go the route we do now but names that are out of order will go into a change que rather than a ban que. So thinking about it, I guess it wouldn't be a massive change.

Q: Would it be possible for people to hijack names of inactive pmods? Or, Impersonation?
A: I think that inactive means inactive for a loooooong time.
Q: Long as in 1+ year? 2 + years? 5 years ?
A: Don't know, I'd say more like the latter. Remember, Rs has been here since 2001. 130 milion + accounts.

Q: Since some of us have created accounts for specific reasons then didn't use them for a long time, can we get a list of accounts we made? Just so we can decide to let account A or B go but keep C and D?
A: I can't see that happening to be honest as the numbers would be immen(cut off screen)(immense perhaps)

Note: All the off topic chat was not included to protect the minds of the innocent. If you want to hear more, you'll have to come to a surgery.

The End

Mod Mat K
Jagex Mod

28-Aug-2009 00:59:36
When reporting, will the new name or old name be in the report?

You will have to wait and see.

Is "mocl dawn" a staff impersonation name?

Yep

Why do Offensive Name reports take longer than other reports.

Because they are handled by the offnames team.
Innocentwolf

28-Aug-2009 11:19:48
Australian Surgery, Friday 28 August 2009, Mod Calm

===First Half of Surgery===

Question (PMod): Can you ban player X, and delete their clan chat?
-JMod: No.

PMod: Do you know how many people are being scammed by their plague of deception?
Addition: Jagex warns players to participate within merchanting at their own risk.
-JMod: We don't take action against Merchanting Clans.

Addition: We need to protect players from scams
PMod: The clan I mentioned is scamming
-JMod: We already said we won't stop the manipulation of prices, it isn't a scam.

PMod: I'm pretty sure that it's against the rules.
-JMod: I have to disagree.
PMod: We need to protect players
-JMod: There is a sticky in the PMod procedures forum by Mat K about Merchanting clans.

***

Question (PMod): Does Jagex have the ability to lock prices in the Grand Exchange and do they do so?
-JMod: No we can't edit the prices.

Addition: but didn't you edit sandstone?
-JMod: Nope, we are not editing the prices. Prices in the ge have nothing to do with PMods.

***

Question (PMod): How is the "Community Minded" thread coming along with the shifted focus?
-JMod:It's going great so far We really like the results.

PMod: Was there an unforseen (or forseen) negative aspect?
-JMod: Not really, we are generally happy with it all The Mod applications especially. Effectively we have an unlimited amount of names to check for moderator. Even if we don't give them all mods, we still have plenty to check and the ratio so far is quite good.

Addition: How many are you planning to recruit?
-JMod:We don't really have a set number.
PMod: Roughly?
-JMod: We will review the accounts and if they are suitable, we may invite them. If they are suitable, then great, but if they aren't, no big deal.

Addition: Is it possible to get some statistics on the players recruited?
-JMod: It's possible, I can see what I can do.

==More to come==
Innocentwolf

28-Aug-2009 11:20:28
Last edited on 28-Aug-2009 11:29:00 by Innocentwolf
Question (PMod): Do you know how Paul's progressing with his Lumby name issue? Seveal months ago he made a thread for us to put offensive names into that we discovered in Lumbridge".
-JMod: Ah yes. It's going quite well.

PMod: I saw a name there a little while ago, it would make sense that he has enough evidence to do something now?
-JMod: When name changing comes out, it will be mmuch more effective.

Addition: I think these are different, these are disposable accounts that are intended to be used for cybering so the main account doesn't get in trouble. You're suggesting to allow these to have a name change?
-JMod: Well, if its the names that are offensive, yes. However, if we have evidence of solicitation, we may simply remove them from the game.

Addition: Do their mains ever get punished?
-JMod: Oh yes. Its actually quite a competitive sport in the office to find and ban their main . It's difficult for you guys I know, because you don't see everything we do. But we do ban their mains and we do take signifigant action.

***

Question: Mod Hohbein was putting foward to Mod French my other account for moderation, should I also put in a formal application?

-JMod: PM me the name and I'll add to the list. I can't promise it'll happen. We don't really like adding alternative accounts because you already have one modded account.

Addition: They're very handy if we're adbot busting or the like.
-JMod: Yeah, i know there handy when you go on reporting missions but we don't want to focus on that anymore. We want mods to have fun and play the game, not to report.

Addition: We only volunteer some of our time.
-JMod: We would much rather you have fun rather than focus on reporting missions, there are some mod who simply sit and report. That's not what we want mods to do.
Innocentwolf

28-Aug-2009 11:30:26
Addition: Is there away to somehow link alternate accounts to our reports, so they can be priority too?
-JMod: No we can't give your alt accounts priority without modding them. Player Moderator reports come into the CM work-queue. Normal reports go into the main player support teams' work-queues. Thats why your reports get closed to fast.

===

Second part to be posted by Plasma.

~Innocent
Plasma Ball1

28-Aug-2009 11:32:11
Last edited on 28-Aug-2009 11:32:55 by Plasma Ball1
Australian Surgery, Friday 28 August 2009, Mod Calm

*PART 2*

Q: How will reporting work when the new username system comes into play?
J-Mod: Exactly the same I think, I'm not totally sure though but from my understanding the names will sitll be linked to one account so reports will come in the for the accountm not just the same. Hopefully I will give you more info closer to release.

Q: Will P-Mods be able find out account names for reporting offensive usernames?
J-Mod: I don't think they could change the names every so often and the name would be linked to the account anyway.

Q: Does being a P-Mod DEcrease our chances of being a F-Mod?
J-Mod: Yes it does. We don't like making lots of dual mods. To be a dual mod, you need o be exceptional on both because we don't want you to sepdn your lives moderating for us. Forum work is quite intense compared to P-Mod work, and the training is a lot longer. But yeah, if you want to be a dual mod, it is possible but you really need to show you can handle both.

Q: Will RS P-Mods be MechScape P-Mods?
J-Mod: All RS/FO P-Mods will be Mechscape P-Mods:

Q: What about MechScape closed beta for P-Mods?
J-Mod: Not sure about the Beta. Mega secret until it actually happens.
2n2r4

28-Aug-2009 20:45:59
Last edited on 28-Aug-2009 21:41:23 by 2n2r4
========28th of August 2009: UK Surgery: Hosted by Mod Fran========

Around 20 pmods were present.

I'm not sure what I can and can not post on this one, so some may need to be edited. Anyway, Here we go . . .

Q: How's the quiz bot investigation going? Have my tips been helpful at all?
A: I believe that they have been very good, although I've not got full feedback to hand . . . I did hear some conversations about it. : D

Q: When will the final 5 from the machinima contest be announced? = )
A: Lol well there are lots of videos to rank. So there is another video which is funny on YT . . . Not in the competition as it would surely win if it was. It's got me in it saying lyrics for hand of blood lol (This video could not be entered as Mod Fran was in it)

Q: Anything new we should know about?
A: No I don't think so. Although the funorb prices are going to be changing - if you play . . .

Q: What's a good, safe recording program to use for vids?
A: With regards to programs, Jagex can't guarantee the safety of another software not written by Jagex, but there are programs such as Fraps which are commonly used. : D
(In regards to a free one) Hypercam is good too, but like I said . . . Jagex can't guarantee them.

Q: What if Jagex made a program for videoing game play?
A: That's something for the suggestion fourm.

-------------------------
Mod Fran informed of us the first Jmod public surgery would be held today.
(Introducing - the Jmod surgery QFC: 133-134-932-59478722) Mod Stevew is up first! Mod Fran and Mod Mat K may stop by if their time permits.^_^
Princesseuss

29-Aug-2009 01:19:46
USE surgery with Mod Mat K Saturday

Main question of the evening:

PMod: A friend was muted because he was joking around that he was 8, and now he has been switched over to quick chat only as Jagex apparently believed him to be under 13.Although, he is now 14; he is afraid to give his real birthdate now because he originally lied.

Mat advised that the player should appeal or contact Jagex with the real birthdate as Jagex cares what his real age is now. They will not ban him or hold the earlier lie against him.

Of other interest, Mat was at the earlier public surgery with Mod Stevew and thought it had gone well and would likely be repeated.

(Minutes weren't jotted as we all assumed Mat would post his own, but he said later he had some other matters to finish before leaving for the evening).
2n2r4

31-Aug-2009 20:41:26
Last edited on 01-Sep-2009 04:40:24 by 2n2r4
========31th of August 2009: UK Surgery: Hosted by Mod Crow========

As many as 20 pmods were present at one time.

Q: I noticed The Crowning Moment is not longer stickied (in Club Mod). I know you won't be doing it any more, but what's up?
A: Yeah, Mod Mark H will be taking over the news so I thought seeing as I hadn't updated it in awhile it didn't need to be stickied.
Q: Will we get the drink answers from Mod Mat K? (In last edition of The Crowning Moment QFC: 101-102-395-59253722)
A: I'll prod him when he's next in.

Q: Any news on mechscape and mods?
A: Alas no news on mechscape or how that will apply to you as Mods. I think your mod stats will apply across but I'm not 100% sure.
Q: Not so much as whether we are mods but whether we will be in beta with it?
A: I have no news on beta either, or even if there will be one. My advice is to watch this space!

Q: Question about the censor, I mistyped country last night and left off the o. Censor allowed it. And also see alot of nicknames with the f word.
A: Right . . . Feeback About the Censor Thread in Game Feedback for the win!
(QFC: 74-75-224-58234082) Our off names team will already be looking into those (nicknames with the f word).

Q: I'm still a fresher, and had one (offensive name)level 28 today talking in members and I could not mute them.
A: Don't mute people for their names. You can report but only mute if they are actually saying something bad.
Q: Hmm I thought since their name had the F word in it . . . And they were talking . .. that's bad language in itself.
A: Yes but if they're not actually saying anything bad then you shouldn't stop their ability to speak.

Q: How about names that impersonate jmods?
A: Report for offensive names, and you can also add them to Info Share Thread.
(QFC: 101-102-154-58552809)

Continued
2n2r4

31-Aug-2009 20:51:20
Last edited on 01-Sep-2009 03:16:44 by 2n2r4
Q: Any news on trivia bot issues?
A: Nope sorry. I do know it's being looked into though.

Q: Do mod referrals actually get looked at on a regular basis?
A: Yes they do.

Q: There are a lot of bot advertising on youtube. Is reporting those sites to you enough or should we flag youtube about them too?
A: Information Share Thead for the win. We can then pass on the info to our investigation team. You could also flag them to Yt so they can have a look into it. I am not sure on their policy when it comes to such things.

Q: Any news about the mysterious new chat effect? : p
A: I haven't got any news about future content I am afraid.
Q: It's in the game now. So are you sticking with your future content answer, Mod Crow?
A: My lips are sealed. . . And they've fallen off. . . Mmmmmmmmmph (Things that make you go hmm)

------------
Additional discussion on Mod Fran's departure from Jagex at the end of next month
(QFC: 101-102-480-59494523). While Mod Crow agreed that is sad news, he let us know we will be in good hands with Mod Poppy.
Plasma Ball1

01-Sep-2009 13:22:11
Last edited on 01-Sep-2009 13:23:15 by Plasma Ball1
Australian Surgery, Tuesday, 1 September 2009, Mod Hohbein

Key:

Q = P-Mod Question
J-Mod = Jagex Moderator response
P-Mod = Player Moderator response.

===

Q: What's a graduation party annd do you still do them? (referring to Mod graduation)
J-Mod: You know what, I'm not sure if we still have them. I don't think we do. They were basically a get together for newly graduated mods.
P-Mod *addition*: Mods graduate after 28 days, is it automatic?
J-Mod: Automatic, no. It has to be done by somebody here.

Q: Do you include people who are returning to pmodship in that?
J-Mod: Aye, although depends how long they were away I guess. if they were demodded and remodded within a month maybe not. But if it's a lengthier break than aye.

Q: Do you plan to make a P-Mod room Clone to show in-game to public.
J-Mod: Errr, no. Not that I know of. But I have been wrong before, once. And even then I'm still not sure I was wrong.

Q: How is the investigation going regarding quiz bots?
J-Mod: T's ongoing! To be honest I haven't heard anything else.
P-Mod *addition*: Are quiz bots against the rules?
J-Mod: At the moment no. We are looking into them to decide whether they are a problem, but at the moment they don't seems to cause any harm.

Q: Has anyone pointed Ddata at the edd bots?
J-Mod: Not sure.
P-Mod: Because there's a LOT of them.
J-Mod: But to be honest, he's probably all over it.

Q: Could Jagex make it so that you have to enter your pin upon login?
J-Mod: That's been suggested but we decided that it would be a pain for players.
P-Mod: Make it as an option.

2n2r4

01-Sep-2009 21:00:16
========1st of September 2009: UK Surgery: Hosted by Mod Calm========

As many as 16 pmods were present at one time.

Q: I play a lot of times offline is that ok?
A: Yeah sure = )
Pmod Addition: Player first, mod second ^^
Pmod Addition: Mod to play not play to mod

Q: How long after making a recommendation would it get looked at? on average ; )
A: Depends on who gets the query. If i get it I usually do it straight away as I deal with recruitment, but if it is retargeted to me, it will go into my queue so it may take a day or so.
Q: What if the recommendation is posted on the thread?
A: This is checked on a regular basis, so again, arond a day or so. But then after I check them, I sent them off to other teams for more checks so the actual process takes quite awhile. Poppy is helping me out as well. = ) But she will be taking Fran's job when Fran leaves.

We found out that Mod Calm was wearing a Jagex hoody
Q: Are those hoodys comfortable? : D
A: They are very comfy = ) nice and soft

Ok, back to business . . .

Q: In the rules it states asking for personal details such as . . . etc and "age" is not allowed. Is this true?
A: Well, personal details (pd) is really a judgement call. Asking for what country you live in is not personal details. Asking for general age, in a normal conversation, again isn't pd. Only report and mute if there is an attempt to solict or if they are u13 (under 13 years of age) - But we don't tell the normal players that. So yeah, please use your judgement when reporting for pd. Don't mute players for simply being inquisitive and friendly. Only report if there is an attempt to solicit or u13.
Q: So if someone is asking my age, I can say it? : )
A: Yes, that is fine lol, so long as they aren't trying to ask you for specific information such as, what town etc. or if you were u13.

Continued
2n2r4

01-Sep-2009 21:19:03
Last edited on 01-Sep-2009 21:19:44 by 2n2r4
Mod Calm continued the conversation about personal details (pd):
Try to think of pd like this . . .If someone is giving out info that is specific enough for someone to actually find them irl, then it should be reported. Equally, an attempt to solicit, should be reported.

Q: So we are allowed to say ages in a normal conversation?
A: If someone is asking a lot of pointed questions such as age, name, location, hobbies, school etc. then you should mute immediately.
Q: Normal, nothing special conversations would be fine?
A: Yup
Q: Would it be an idea to update the rules?
A: No, because we want players to report it but you guys are a bit more clued in on how the rules work.
Q: Wouldn't that make it seem mods have special rules?
A: Well, no not really. The rules are the same . . . And we don't action pd differently from mods it's just, your reports are more accurate and you know what to look for because we tell you in the oracle. Players don't have that.
Q: A player is reading the rules, and sees the "don't tell your age!" 10 mins later, he sees a mod and some players talking . . .and the mod eventually somehow mentions his age - Wouldn't that player think something like "What? A mod breaking rules?"
A: Ignore it. We get lots of bad reports about mods when they aren't breaking the rules.

Conversations continues with Mod Calm stating:
If there is a lot of confusion, we will make a post about it or update the rule. Changes in the main rules will have to go through a lot of people. Don't worry about being reported. Bad reports don't mean anything lol. If it becomes apparent that there is an issue with mods rest assured, we will post and clarify for players. = )

Q: Any idea when we can expect a news article? My inbox feels empty : (
A: Mmh (Mod Mark H) is doing the news now, but we don't have a lot to put in a news because there aren't many submissions. (Regarding The Crowning Moment)

Continued
2n2r4

01-Sep-2009 21:26:19
Q: What about Just the Facts?
A: News should be up sometime this week.

Q: Is there a new bug with lending? Player is talking to me about bug such that lent items don't get returned.
A: I'll pass it along to bug tracking, but I highly doubt that is a bug. He probably just doesn't know how to check his returned box.
----------
At this point I had to leave. It was about 50 minutes into the surgery. I asked if someone would post if there were any more Q&A.
Mod Mat K
Jagex Mod

02-Sep-2009 17:13:47
Last edited on 02-Sep-2009 17:13:56 by Mod Mat K
Are we allowed to talk while waiting for the surgery?

As we have mentioned it in the game manual, there is no need to be overly concerned about not drawing attention to yourself. You can also talk about how to mute people as that is in there too.

What do we do with P-Mod leaking on other sites?

Report it in the Infoshare thread.

How long until I am graduated?

It can take between 28 and 35 days.
2n2r4

02-Sep-2009 20:30:57
Last edited on 02-Sep-2009 22:35:40 by 2n2r4
========2nd of September 2009: UK Surgery: Hosted by Mod Calm========

More than 20 pmods present.

Q: Last night it came up that a pmod understood from a past surgery that we are allowed to mute merchant clans advertising their cc in public. True or False? My understanding is we're only to mute game related spam if it's in a clan chat *not* public chat.
A: No, you can't mute for it in public chat, but you can in clan chat. The guidelines may change soon, but for the moment only mute in cc.

Q: Our text is not show on cc when it's off or friends? Will that change?
A: Well like in public, is should still show up. If it doesn't that might be a bug that needs to be fixed.
*Pmod addition* Public set to off, mod chat shows anyway. CC set to off, mod chat doesn't show.
A: I'll take a look at it and send it across to developers.

Q: With the new update, we have to right click everything first . . . I just *tried* to play SC like this - Nightmare!Will this be changed?
A: Yes, that should be patched soon = )

Q: The new update has caused my hd to see all block* and my inventory to keep turning all the items invisible. Is this the radeon graphic card problem referred to in tech support? : o
A: Issues with hd will be fixed soon, there is sticky in tech forums about it.

Q: Is that going to be done today by any chance? : o
A: Not today as the developers have gone home but it should be done pretty sharpish.

Q: Before update qc button was that balloon now you need click your name. Is it normal or bug? There is no mention anywhere about it.
A: What do you mean? Qc works normally for me.
*Pmod addition* Before all you had to do to access qc was to click bubble by your name. Now that doesn't work, but clicking your name does.
A: I think it's probably deliberate. It is much easier to click your name than the bubble.
*Pmod addition* I'm surprised they don't have it both way
*Pmod addition* The bubble is rendered useless
A: Again, I'll pass it along

Cont.
2n2r4

02-Sep-2009 20:46:52
Q: Leprechans are missing our scarecrows that I stored it says they are there but you can't see them.
A: Known bug. Will be fixed soon. = )

Q: Does the font in the chat box look a little too "pixelless" or is it just me?
A: That's because of issues with shadowing. Again, it should be fixed soon. We are aware of loads of issues with the new graphics so don't worry much.

Q: I posted on info share, but it's now possible for players to manipulate ranking of some minigames via multiple logging and some already are. Got a report of a person who was logging in with two accounts, playing fog against himself and letting his lvl 3 win every time. This lvl 3 has jumped in ratings and has accumulated way more tokens then a higher level could have.
A: I'll pass it along asap.

Q: Is anyone having issue (with friends list) where a friend is in middle of online friends, but has no world or offline status associated with them?
Several pmods replied no. The asking pmod submitted a bug report.

*Pmod shared info regarding banks* I was told to be careful of the new drop, right under deposit all. A friend nearly lost 2.5 mil when he dropped instead of depositing it. Drop is lovely, just not right under deposit. lol!

Q: Can you confirm this update has stopped lumby afkers?
A: I can't confirm that, as I'm not sure it has. I'll have a check though.

Q: When we send macro report how long it say "active" that he might macro? Like when you send new one if he is stil at the same place after 1 hour and do nothing not answer etc.
A: I can't tell you how our macro detection system works but one report will be enough. = )

Q: Who is on next surgery?
A: Either me or frenchy will be at the next one. = )

Q: Any word on when new skill will be released?
*Pmod addition* rumor 2nd January?
A: Lol, Any idea when I will win the lottery? I am not telling you when new updates may be coming out lol

Continued (silliness to follow)
2n2r4

02-Sep-2009 20:54:17
Q: There is this unwritten rule that jmod need tell joke before leave surgery. Just wanted to let you know. : D
A: I don't do jokes. I do sarcasm. Sarcasm is the highest form of wit.

Q: When is the next mod wars?
A: I have no idea lol
*Pmod addition* All are welcome to join our Mod Clan Wars team, Modzilla. We play in f2p w141.
(QFC: 58-59-522-55888873)

Contributer's note: There sure were a lot of *sizzles* when Mod Wars was mentioned. I can't for the life of me understand why. . . . . . . . . . . . .*Sizzle!*
Plasma Ball1

03-Sep-2009 04:15:09
Last edited on 03-Sep-2009 04:17:10 by Plasma Ball1
US West Surgery, Wednesday, September 2 2009 (USW Time), Mod Lorenzo and Mod Dan M.

Key:

Q = P-Mod Question
J-Mod = Jagex Moderator response
P-Mod = Player Moderator response.
P-Mod #2 = Different Player Moderator Response
*addition* = P-Mod addition.

===

Q: If someone swears backwards (spell it backwards) is that reportable?
J-Mod: Errr, I guess not. If you can clearly see it then report it.

Q: Can game related spam be reported?
P-Mod/J-Mod: In clan chat yes.
P-Mod: Quick chat spam?

Q: Are P-mods able to recommend F-Mods?
J-Mod: I don't see why not.
P-Mod: Where do we do that?
P-Mod #2: Club mod recommending sticky.

Q: I've ran into a couple of people creatively swearing using different symbols like @ and $.
J-Mod: Oh, that's pretty normal.
P-Mod: Is that reportable and if so is it mutable is offensive enough?
J-Mod: Just report as normal.

Q: At the last Australian surgery, there was discussion of the pmod room being opened up permanently in one world. Has that been mentioned?
J-Mod: Have not heard anything about that yet, sorry.

Q: The Awesome Event Thread.
J-Mod: AED?
P-Mod: Is that by J-Mod choice that events are included?
J-Mod: Well sort of but not really. We try and add as many as possible most of the time.
P-Mod: I want to know why "make a newb" gets in but "quest help" does not?
J-Mod: Not sure really. I don't see why both couldn't be. Possibly it was not posted in-time. Just ensure your post is up the week of the event and around midweed is a good time to post for the next 7 days.

Q: I was just wondering if Jagex is planning to do a roll-back, I doubt it though.
P-Mod #2: Too much time has passed.
J-Mod: I doubt it very much.

Q: Under which circumstances are roll-backs done?
J-Mod: I'm not sure, that is above my station but they are rare.

*Mod Dan M enters*

Q: Is Jagex still thinking about security key thing?
P-Mod: I heard MMG said that they found another way.
J-Mod: As far as I know yes.
Plasma Ball1

03-Sep-2009 11:10:36
Last edited on 03-Sep-2009 11:10:54 by Plasma Ball1
Australian Surgery, Thursday, 3 September 2009, Mod Jon H

Key:

Q = P-Mod Question
J-Mod = Jagex Moderator response
P-Mod = Player Moderator response.
P-Mod #2 = Different Player Moderator Response
*addition* = P-Mod addition.

===

Q: Could Jagex resurrect the black hole?
J-Mod: Doubt it tbh, things have moved on Where you ever in there?
P-Mod: No I wasn't made at the time.
J-mod: I don't know anything about classic tbh, before my time and I'm not too familiar with the plans for making is publicy accessable again

Q: If I gave you a world and a place could you check it out?
J-Mod: Well, not right now since I'm in a surgery. What's up?
P-mod: Trading between high level and level 3 at snape on waterbirth island world 22. They mix it up with chats.
J-Mod: Ok put the names in a query please, I'll apss it on to the chaps and chapesses wot look into such things.

Q: Could Jagex give an option to temporarily mute quick chat for 5 minutes or more, To stop quick chat spam?
J-Mod: It's definitely an interesting idea, I''m not aware of any plans to make it happen but I will see that it's discussed here at least.
P-Mod: it's a privilege, if they abuse that privilege it should be taken away from them.

Q: Is Jagex looking at bringing back "buy-x"?
J-Mod: Honestly don't know. I'm not a developer.

Q: When will the Michinima contest videos be uploaded with the poll?
J-Mod: Tomorrow.
2n2r4

03-Sep-2009 20:47:48
========3rd of September 2009: UK Surgery: Hosted by Mod Calm========

For those of you who are counting, that's 3 UK Surgeries in a row for Mod Calm. :O

More than 20 pmods were present.

Q: I have a friend who recently muted in game but now his mute is lifted but is still banned from the forums. Can you lift the forum ban please?
A: Pm his account name. = ) There I have just removed him from the servers that should reset his login and he should be able to post.

Q: There is a little year bug in mutes expire dates. It shows 2010 not 2009.
A: There is? I'll test that out and get it fixed asap.

Q: You need p2p or 12.5 mil exp to post on fourms? How to help players who need Jagex help but does not have those things. Can we send query or what you recommend?
A: We are looking to lower that xp required in the future, however I don't think forums will be opened to everyone. There will always be some sort of xp requirement otherwise we would never be able to ban people from them. There is ample help out there for new players both on fan-sites, and in-game and on our knowledge base. They can also read the forums and see what others have posted but for serious issues like account review thread you can get a friend to post on it for you. I'm not sure what type of other issues they would need from posting abilities to get in touch with us. Billing have their query system and electronic mail.
Q: (Parapharsed)What about using Information Share Thread?
A: No, you shouldn't use info share for player issues. But the priniciple is the same if there is serious issue a friend can post for them. That's how the majority of names get posted on the account review thread.
Q: When that topic opened? (Account Review Thread)
A: It will be opened when we have gone through thte names currently posted.

Q: Is it still Hohbein who takes care of the fansites, like looks through them?
A: Yeah

Continued

2n2r4

03-Sep-2009 20:57:10
Continued from previous page.

========3rd of September 2009: UK Surgery: Hosted by Mod Calm========

Q: Highscore bug, related to new skills?
A: Nope, highscore bug is not related to a new skill.

Q: Is Fran going to hold a last surgery before she goes?
A: I'm sure Fran will do many more surgeries before she goes.

Q: Are the prayer delays meant to be? Or how (come) you can't continue running while eating?
A: Work fine for me. I'd imagine this is probably just because of the load on the servers. They will get back up to speed soon.
Q: And the eating thingy?
A: Well, if you think it's a bug, submit a bug report.

The End.
Plasma Ball1

04-Sep-2009 17:11:58
Australian Surgery, Friday, 4 September 2009, Mod Howes

Key:

Q = Question
J-Mod = J-Mod Response

===

Q: Has opening the pmods room 24/7 this world been confirmed?
J-Mod: I've been off for two and a half weeks so I don't know I'm afraid.

Q: While we're hunting RWT/Bot, if we pick up the [snape grass for example] and their bot is dumb enough to pay us for it, can WE get in trouble?
J-Mod: Assuming you weren't accepting large amounts of wealth, Our ICU team would see you weren't doing it on a mass scale. I guess if you're concerned you should stop and simply query us the names to check out as it's really ICU's job to stomp on then anyway .

Q: What's in a query if you want to report for foreign language?
J-Mod: If you want to report from German or French, do so as normal from in-game. If you want to report for another language simply report the incident without mute then query us with a quick explanation of what happened and the offender's name. We can then get it looked into more closely. You can just give us a rought outline of what happened and was said. In english. If a word is highly offensive in one language you can state that.

Q: With the new engine, could Jagex make it so we can manually pick a track selection int his room?
J-Mod: No idea I'm afraid, I'm not a coder.
2n2r4

04-Sep-2009 20:35:32
Last edited on 04-Sep-2009 21:19:03 by 2n2r4
========4th of September 2009: UK Surgery: Hosted by Mod French========

More than 20 pmods were present.

Q: When merchants spam about promises they can't keep "earn 50 mil/day" is that reportable under scamming?
A: Can you prove they can't keep it?
Pmod: Lol well if I join the clan - yes. : P I'd rather not. ; )
A: It's a tricky question. *thinks* I can think : P I think Andrew may have mentioned something about this in his recent Q & A but I haven't had a chance to read it all yet and there is the thread in pmod forums which states our position. (QFC: 8-9-662-59449052)
Q: Why does the ceo of Jagex consider false promises, scamming then?
A: Unfortunately, I can't read the Mod Mmg's mind or Andrew's for that matter. (meant light heartedly)
Q: Wouldn't it be best if Mmg shared the same thoughts with player support team?
A: We'll take a look. I realise this is a serious issue for many of you but I don't think there's anything I can add that hasn't already been said.
Q: Ok, so even if false promises - not reportable.
A For the moment, yes. But rest assured that if we change anything with regards to our stance on merchant clans, we'll let you know.

Q: (New Pmod)What should I do? Training programme? Is there one? I've read the oracle.
A: Well there's a whole bunch of places where you can find inforamtion but the best bet is to add a couple of the other Pmods and keep them on speed dial. ; ) And surgeries can help out as well.
Q: So there's not "programme" as such?
A: Not at the current time.
*Pmod addition* And there are regular workshops run by LAF. And your mentors of course.
A: Those too. Some people like to dive in, others prefer to gather info first. Remember you don't get mute until you graduate (in game that is, not real life)

Q: I'm new too, and I would like to join mentor help cc.
A: Ah right, that's something that Mod Fran deals with - She's not around at the moment. I'll remind her when she's in next.

Continued
2n2r4

04-Sep-2009 20:55:55
Last edited on 05-Sep-2009 02:12:04 by 2n2r4
Q: Today's update dealth with the "ATI" video cards, which I have a'hem. Just curious if all the Ati cards are being reviewed?
A: Eek a tecnical question! : O
Mod French <----- has technical ability of an aardvark. That might be a question for Tech Support forum

Q: Well I had a very upset player today scared stiff about his brother who has adhd, and that his activities might cause his account to be banned or something. (His brother's account - not his own. They are not acct sharing) I didn't know how to help him, but I wondered if it was possible to .. . comment accounts like that to give leniency in the case of an offence occuring.
A: Hmm tough one. We don't ban someone if they haven't done anything wrong.
Q: Information about mitigating circumstances are usually put in appeals, yes?
A: They can include that if they think it will help.

Q: About those bug reports. Is it ok to post bug report to forum and send bug report query in main page?
A: You generally only need to send in a bug report from the website. If you post about it in forums, some people might go to try and exploit it.
Pmod: Hmm I posted mine on forums, they are hidden.
A: Oh, I thought you meant on the forums in general! My bad! Either way, we'll get to hear about it. I don't think both are necessary.

Q: Today there is a public surgery? What time is it, and place? : D
A: Yes. I belive Mod Mark H is going to be running it. I think there's a thread about it on the forums (Jagex Lite) with all the necesary information. Check the forums. ; )
(QFC: 133-134-368-59522163)

Q: I've been asked if private servers are illegal.
A: Yes they are. Well, against the rules at least. They're like copies of our game, which people can alter to do strange things. More often than not, they're designed to steal account information and they are copyright infringement, which is why they are against the rules.

Continued
2n2r4

04-Sep-2009 21:05:15
Q: Question relating to moving of the costume room and the menagerie in pohs. How come this wasn't applied to every room?
A: *Shrug* I'm not sure. It's something that is appearing a lot on the suggestions forum though so we're aware that people would like to see that included.

The surgery was ended with a joke:

Mod French: Knock knock
Pmods: Who's there?
Mod French: Isabel
Pmods: Isabel who?
Mod French: Isabel necessarily on a bike
(maybe the word should have been necessary? lol idk )
Innocentwolf

07-Sep-2009 10:33:00
Australian Surgery, Monday, 7th September 2009, Mod Crow

PMod: Someone said "Just cause I'm black", what's the appropriate response?
-JMod: Let it go. Because they're not insulting others, just making a rather inappropriate Statment. If they took it further, yes report.

===

PMod: Is no feedback on a report good?

-JMod: Yes. With the number of reports we recieve we tend to only provide one on one feedback for bad reports. We still provide general tips and advise via the "Just the Facts" post.

===

PMod: Somewhere I read that it's against the rules to claim that joining a certain clan would result in making millions, is that reportable?
-JMod: No. You can't make false claims on the forums but inviting people in a merch clan in game is not reportable unless they are deliberately spamming another chat.
PMod: Another Chat?
-JMod: Yes, turning up in someone else's cc and then deliberately spamming, even with game chat can be reported.
Addition: Any spam if excessive and disruptive in CC is mutable.

Addition: Do we report "advertise this clan for rank" as Encouraging others to break rules?
-JMod: Written like that it would not be rule breaking, unless they did it in a CC in order to disrupt.
Addition: Sometimes they slip and say "auto4rank" as well..
-JMod: If they ever mention 3rd party software they're instantly rule breaking. If you have good evidence someone is advertising using an auto to do so then you can report them for macroing as well.

===

PMod: Would you ever consider making a merch clan leader a mod?
-JMod: If we thinkg they would be a good addition to the team, then yes.

===

PMod: I thought the detection system doesn't catch auto-typers?
-JMod: I'm not sure how it works but you can report them for macroing if you have good reason to do so.
Addition: Some keyboards can act as autotypers, in the way they automatically retype what you typed. Would that be using 3rd party software?
-JMod: If it automates something, then yes.
Innocentwolf

07-Sep-2009 10:40:49
Last edited on 07-Sep-2009 10:57:39 by Innocentwolf
~~CONTINUED~~

===

PMod: Are we allowed to mention Machinima?
-JMod: I don't see why not. So long as you only link to the stuff on the Jagex channel.

===
PMod: I noticed what could be a loophole in the Personal detail rule. When I read it the other day it says not to give out your full name, someone could only give parts of their name and avoid the rule?

-JMod: It's still reportable and shouldn't be done, they're giving away their name after all. The actual rule says asking for or providing contact information "such as" meaning those are only the guidelines. If you feel it impacts on the real life safety of the player, you can report it.

===

PMod: If I feel asleep at keyboard and was spalshing (non-afk) would I be breaking the rules.

-JMod: Afk training is purposely stop the game logging you out whilst you go and do something else. Falling asleep is not afk.

===

PMod: Is it against the rules to hold the arrow key down to not get logged out while not doing anything in game?
-JMod: For what possible gain?
Pmod: No gain besides saying logged in.
-JMod: Deliberately avoiding being logged out is against the rules.

===

~Wolfy
2n2r4

07-Sep-2009 20:55:53
Last edited on 07-Sep-2009 21:33:00 by 2n2r4
========7th of September 2009: UK Surgery: Hosted by Mod Fran========

Over 30 pmods were present as word spread that Mod Fran was hosting! :O

As we are sad to hear she is leaving at the end of this month,(QFC: 101-102-480-59494523) we strayed away from the typical Q & A at first to find out what she'll be up to.

Q: What are your hopes and dreams? ; )
A: (Sorry some of this won't be direct quotes as the chat was flying) Traveling is part of her hopes and dreams. Also, she is going to join the Royal Air Force early next year as an Officer. She's "Going to start training for a marathon very soon (London Marathon) . . . so you're looking at an ultra fit Mod Fran atm. Could nearly swing a Godsword irl." She's also, "Off to do some paragliding at the end of the month. In Switzerland too so there's lots to do. : D . . . Oo and this Saturday I'll be in the Cambridge Dragon Boat Races : D But it doesn't take away from the fact that it's been a very difficult decision to make. I'll miss you all so much, you can't imagine."

(Party question comes up at the end of the surgery )

Q: It dwells on the topic of . . . Name changing *dramtic music* About the friends list update thing. Duncan said it will say a previous name next to your name for awhile. Will this show up on people who have you on their list or people you have you your list? Preferably, I wanna . . .vanish from a few annoying people. : o
A: That's a tricky one. I believe that this will be the case although I can't confirm anything until more testing has been done on this.
Q: Example: If I was to change my name and xyz had me on his friends list but I didn't have him on mine and didn't want him to know my new name, then changed my name, would it show up on their list? : P
A: I think I understand . . . The best thing would be to use the ignore list temporarily although I'll be sure to mention this to the team in question.

Continued
2n2r4

07-Sep-2009 21:12:37
Conversation continued regarding name change:

*Pmod addition* There is a thread in Procedures about name changing update (QFC: 8-9-22-59478664)
A: I know Mod Duncan has been out looking to get you answers. And I will try to get that sorted too! : D

Q: Funorb's report abuse button . . . You know how here on Runescape, you can click the button and type in the player's name to report? Over at Funorb, you can't do that but only right click report the players name. Do you know why that is?
A: It was an individual choice by team. Both would probably be best? Mmm I'll pass that on as feedback to the Cm for Funorb.

Q: I sent in a query last night, after my first mute due to discussion of irl clan and can you check that? Was about racism
A: I'll checl that out for sure

Q: Will p-mods on Runescape be mods on Mechscape?
A: There's definately been talk about this, and I can't give you more information about it other than what has been said by Mmg. I'll be sure to let you know if there is more information to be had on it.

Q: 1st Could the modlings be added to the mentor help cc? 2nd Will modlings be getting feedback on "suggested" mutes as we go or at the end of pretend training?
A: Ooo first day back from a break and there's lots to do . . I'll get to it immediately after surgery : o *blushes* We give feedback either at the time (rarely) or on Graduation through a message sent to you (it's more personal this way)
*Pmod addition* Mjh told me you were the only jmod who still regularly gives feedback : p
A: Lol it's true, but I do do more reports : P

Q: How long does graduation take after being modded?
A: 4 weeks or so : D

(Mod Fran pointed out that 30 modlings graduated this past Friday! Congrats to all! )

Continued
2n2r4

07-Sep-2009 21:20:02
Q: It was a question if we were to (beta) test Mechscape as Mmg talked about if we liked?
A: Well that's definately happening, but how long that test will be away from now I can't confirm. It's a question of dealing with perfectionists so we may be a little way off yet! : D
Q: Will froum mods be asked too, as it was with kickabout?
A: Im sure that something along those lines will also happen, and perhaps some players too. : P

Q: Fran, will you have a leaving party? If so when = P
A: I hope so! : D I'll have to see what Mod Poppy and I can put together as perhaps we can make it a dual party : D

Looking forward to that party.

*Waves to Valerie* You keep me going.

Plasma Ball1

08-Sep-2009 13:21:25
Last edited on 08-Sep-2009 13:21:51 by Plasma Ball1
Australian Surgery ~ Tuesday, 8 September 2009 ~ Mod Mat K

Australian surgery was hosted by Mod Mat K. He was to record the surgery as well but I guess he didn't feel any questions were worth recording.
11the Mask 1

08-Sep-2009 20:34:19
Last edited on 08-Sep-2009 20:35:11 by 11the Mask 1
========8th of September 2009: UK Surgery: Hosted by Mod Fran========

-First 2 questions and answers, as 2n2r4 missed them-

Q: Someone got back from vacation, to find out he was banned for macroing. He believed someone got on his account.
A: The player could Appeal the offence and say he wasn't in control of his account. If that doesn't work he could use the Account Review Thread (QFC: 103-104-3-58567982) in Contact Us.

Q: There is no report option for RWT anymore, what is it reported under?
A: Under encouraging, unless they give a website out. Then definitely under Web Ad.

More from 2n2r4
2n2r4

08-Sep-2009 21:05:45
Continued from above. TYVM 11the Mask 1!

(I was about 15 minutes late arriving)
Close to 30 pmods were present at one point.

Q: Is it considered website mentioning if someone mentions utube cause we have a utube site for Runescape?
A: No, It's not website advertising youtube or other safe sites. . . It's the search terms that you have to keep an eye on. For example. . . Check out Runescape's new vids = no action. . . but if it's something that could be suspicious, report without and we'll take a look. If a player uses rule breaking chat you can mute: ****buy gold or macro etc.

Q: When reporting a player how far back can it be read? Or is it at the time of report?
A: When you send a report we can see the previous minute as a standard rule. If players reported before/after we get a combined report which includes all. It's pretty useful, so the reports combine to give us a bigger picture. However we can't view the information from another player unless they too have reported the same player as you . . . So the conversation will only show the people who have reported and the player reported if each report is made within a minute of the next. It's a little different for macroing of course as that's a different system.

Q: So when I report 1 person 7 times you get 1 total report?
A: Yup

Q: Do pm logs show up in the report as well? Like a pm conversation between the reporter and reported?
A: Only between you and the player you reported. Not between you and others. All public chat is shown, plus private between players. Clan chat still counts as public chat.

Q: Apparently if people change names you will be able to see their old names for awhile to know who it is etc. Will there be something permanent to know if someone changed names?
A: This is the current statement from Mod Duncan: I am unsure at present as there are some points being tested currently.
I will see if I can get Mod Duncan to post on the thread about this soon.

Continued
2n2r4

08-Sep-2009 21:28:23
*Pmod addition regarding name change* Not knowing the log in account would be an extra security feature that comes for free with name changing and any sign whatsoever to let people know if someone changed name or not would ruin that.
A: I'll make sure your point is received : D

Q: How is splashers (afk) investigation going? Are they still to be posted on the Info Share Thread?
A: They are indeed, I know that there have been some investigations about it. . . And that hopefully there will be something more soon.

Q: So. . . Splashing's the trick for mage exp?
A: It is

Q: Idk if you guys know about this already or if it will actually effect you but on the forums there's been rumors and suchlike of disruptions tomorrow cause of it being 9/9/9.
A: The reverse of the 6/6/6 escape. We'll keep an eye out. Hopefully there won't be anything crazy in game . . . Or on the forums.

Q: Falador massacre was 6/6/6?
A: Yup

Q: Do we have any idea for a date for a leaving party for you yet?
A: Well my final weekend here will be the 26th and 27th of September although I'll be working the Monday and Tuesday after. I think that having a party then would be best, right? Perhaps Mod Poppy and I will be able to sort something out on the Sunday as she'll be in too then. . . But maybe we can go do random things on Saturday too. . .like crash other people's parties and go kill npc's, play fishing trawler and try out all emotes taking screenies so that I don't panic about losing access to them. : P

Q: Will you be applying to get your other account modded? = )
*Pmod addition* I thought her choob account is already a Pmod
A: Lol well who says one of my accounts isn't modded already? *How do yo think I spy on you all from home*?
I'm going to miss it all so much : P

Continued
2n2r4

08-Sep-2009 21:33:44
An announcement from Deshale:

We have been offered a UK time slot for Harassment Workshops (QFC: 58-59-687-59378609): 7:30 PM UK times on Friday. It may not start till next week . . I'll post in the forums when I'm sure. (QFC: 58-59-687-59378609) W61

Q: Will that be instead of a surgery then?
A: Yup . . It will. There will be a Jmod here though : D

Q: Are you on again tomorrow (for UK surgery)?
A: For sure same time

Then end
B Lamp

09-Sep-2009 04:27:48
USW Surgery ~ Tuesday, 8 September 2009 ~ Mod Kathy (and Mod Gordy )

Q: What action should be taken against a youtube advertiser?
A: Report them, but without a mute
Ad: You can mute if you know the content is inappropriate or contains rule breaking.

Q: Am I aloud to be in a merch clan?
A: Action wouldn't be taken against you. Although we dont allow mass price manipulation through clans on the forums.

Q: What action should be taken towards merch clan advertisers?
A: To be answered.
2n2r4

09-Sep-2009 20:45:40
========9th of September 2009: UK Surgery: Hosted by Mod Fran========

19 mods were present at one point.

Q: Aljosa's Events Calendar in Club Mod hasn't been updated since May. Still using it?
A: Mm I'll chase that up . . .

Q: I read on forums that people can mention various Jagex recongnized websites but that I thought was only on forums. Can someone mention for instance rune hq or tip it and not be reported?
A: They can mention them in-game if they are recongnized so Runehq would be fine . . .
Q: So it goes for in game too?
A: Yes
(Recognized fansites QFC: 14-15-293-59239903)

Q: Being new I am wondering what is "non proc?"
A: Not to do with Pmod procedures

Q: Did someone forget to update the knowledge base today? lol And there's something wrong with the ge page as well.
A: Really? I will check up on that.

Q: Could there be a bug with macro banning?? Two of my friends that I don't for an instant think would *ever* macro - both want to be Mods - were banned, both within a minute of each other . . . That was 15 minutes after the update.
A: I'll chekc that out. Don't worry, I'll get it set right if there are any mistakes.

Q: I know many mods use a clan called star find. Many of my mod friends don't like star find however yesterday at a star I was mining I made a comment about star find and a girl there was very upset that as a mod I wasn't supportive of this particular clan. All I said was that it is a bit late to report a particular star.
A: Odd . . .It's up to the individual players which community they join on that.

Q: It's about construction houses. A few players have reported to me they have glitched up rooms. I have one myself - in fact. And they seem to be different from each other. Idk what to do about it exactly.
A: Very odd. I would definately send in a bug report.

Q: I have a friend whose got 1 message in box but it's not showing. Can you boot them off server or w/e to fix?
A: I can sort these (pm'd)

Continued
2n2r4

09-Sep-2009 21:00:34
Q: Ok, well about the prices of non-coin costing items. Obviously the 2500k tokkul onyx is obviously a bug, but what about naval? Should we still report those odd prices as bugs if we're unsure?
A: Definately do - If you suspect a scam or method around rwt especially. : D
*Pmod addition* Fran it can't be rwt . . . Naval isn't tradeable
A: Ahh then it's perhaps not such an emergency . . . I'll check it up with the Teams . . . I know they are keen to review that area so we'll see. : D

Q: Just an idea . . . A bank or safe in players owned houses?
A: Ahh we all want a bank in our house . . irl too would save ages : D I know that there have been some suggestions like this, but I'll make sure that I pass it across to Mod Crow from the content team. : D

Q: Ok, it's about mutes. Well, I've been avoiding going near f2p worlds because I might find a report that might need a mute, but since my mutes work now I'm not sure if I'll get in trouble for reporting something small that seemed big with a mute or vice versa. : s
A: Well it's about personal judgement . . . But if you want to be sure the best thing to think when reporting is -Is there a further risk to the community if this goes on? Therefore if it's a one offensive exclamation after dying and losing your Godsword. . . It's not really worth reporting. If it's a one off offensive language. . . Report but without a mute and if it's prejudice or continued (3 or more times) then mute. : D
Q: But report offensive language if it's derogatory/threatening?
A: Always mute for irl threats. If they are threatening to pk then . . .no.

Then End
Plasma Ball1

10-Sep-2009 15:47:37
Australian Surgery/ Thursday, 10 September 2009/ Mod Mat K and Mod Hohbein

*Mod Hohbein observes*

Q: Are you still adding Fansites?
Mod Hohbein: Always.
P-Mod: Or have you paused it?
Mod Hohbein: Well no, there hasn't been a pause we'll add sites as and when we can. Make sure your recommend your site in the recommend thread.

Q: Can one of you mods spawn the dragon pick so we can admire it?
Mod Mat K: That would be a bit unfair on those that have put the eddort in to getting one.
P-Mod: How so? It gives us no advantage?
Mod Mat K: Yes, but they should get the chance to show it off before we do.
P-Mod: I'm sure over 2000 people have it by now.
Mod Mat K: Well, it ain't gonna happen.
Mod Hohbein: Can't, I'll get in trouble.

*Mod Mat K leaves*

Q: Have you heard of a man predicting the UK lotto?
J-Mod: Yes. I watched it last night.
P-mod: Was he correct?
J-Mod: It was interesting. Yes he was correct. But he cheated somehow. He didn't show his guesses until after they were annoounces like a couple of second after they were announced. Because apparently the lotto guys didn't want him to show them before.
P-Mod: He apparently is going to show how he did it.
J-Mod: Aye, but it's all about misdirection. So I'm pretty sure he didn't predict anything. He just cheated - so he'll probably tell us how you can cheat.
2n2r4

10-Sep-2009 20:29:28
========10th of September 2009: UK Surgery: Hosted by Mod French========

Around 15 pmods were present.

Q: Is it posted somewhere in public that pmods cannot identify themselves on regular forums?
A: I don't think so.
Q: Is that confidential information? I know a player who asked a poster in forums if they were a pmod. Am I allowed to tell that player in game that pmods can't identify themselves in forums?
A: Hmm I think the main thing is that, it can't be proven I.E. There's no silver crown. You can't claim to be a moderator unless you hae a crown by your name so pmods can't identify themselves on forums. Likewise, fmods can't identify themselves in game if you see what I mean.
Pmod: Yup, understood, but can we tell players in game on our mod accounts that pmods can't identify themselves in forums? Some seem to know.
A: Sorry, It's a bit of a confusing issue. *brain explodes* Ok I don't think it's a terrible secret or anything. It's more an issue of being sensible. Phew Sorry, that was a little drawn out! : O
*Pmod addition* That topic was used awhile back in the reporting academy (Reporting informational thread that was removed around May of this year). It's fine to say it in game, as on forums it's more for privacy as French already said, it can't be proven there but a f-mod can actually say in game they are a f-mod as you can check against the official names list.
A: Ah yes, I'd forgotten that.

Q: Being a new modling, I read that I can't mute for 4 weeks, is that right?
A: Yes
Q: And will I be informed when I can?
A: Yes
Q: How am I told?
A: You'll get an inbox message. Even though you can't mute, you should still say when you want to mute. That way, we can check if you're thinking along the right lines.

Continued

2n was here

10-Sep-2009 20:43:10
Last edited on 10-Sep-2009 20:49:37 by 2n was here
Continued from previous page

========10th of September 2009: UK Surgery: Hosted by Mod French========

Q: Would you say surgeries are quite a heavy use of Jmod time?
A: That depends
Q: On
A: You lot : ) How many turn up, how many questions there are etc.
Q: Avg 45 mins to an hour seems like a lot when most of the answers are on the fourms
A: More or less (in response to the time) Some people see surgery as a time to touch base. After all, a conversation in real time can be better than a post on a forum. While we do try to keep forums up to date it's sometimes quicker to come ask at a surgery. I personally think it's important to keep the personal connection. If surgeries started being more than 1 hour, we might have to take a look at whether it's worth it but for the moment, it's something we'll keep doing.

Q: If a player is asking you question that is recovery information, would that be covered under scamming without a mute? Asking lots of questions where the answers are recovery details. Eg, looks like trying to get that information.
A: It would depend on the context. Hmm I'd be tempted to say yes. It would at least bring it to our attention.

Q: When are the qa content stickies getting unlocked?
A: I'm not sure.
(QFC: 13-14-697-59554055 - currently unlocked)

The end
Mod Poppy
Jagex Mod

11-Sep-2009 11:26:55
Last edited on 11-Sep-2009 11:27:26 by Mod Poppy
Could you all pop over to quick find code: 8-9-435-59558658 and have a read as soon as you see this golden post?

Ta!

♥Mod Poppy♥
♥Pretty In Pink♥
Plasma Ball1

11-Sep-2009 12:08:14
Australian Surgery, Friday, 11 September 2009, Mod Crow

P-Mod: There's a public surgery after this one.

*15 minutes after start - a system update comes*

Q: Will Jagex add a clock to the front page? Of Jagex's time.
J-Mod: I don't think it's ever really been discussed our time is bst at the moment.
P-Mod: People are anticipating it.
J-Mod: I'll see what the content team think, though it may work better as an in game clock.

Q: My clan was attacked by spammers, their comments were quite racist so I muted them. I susprect it was probably just one person on different accounts. Should I query if I suspect it's one person?
J-Mod: I'm afraid not. Unless they are a genuine threat to the physical safety of the player or the security of the account we have to consider all offences on an account by account basis.
P-Mod: I can continue muting for the racist comments?
J-Mod: Oh certainly.

Q: While reporting, would chat in the P-Mod room show up in evidence?
J-Mod: Yes.
Plasma Ball1

15-Sep-2009 17:21:44
Australian Surgery ~ Tuesday, 15 September 2009 ~ Mod Crow

Q: Is it permissible to use the word 'butt'?
J-Mod: It's not offensive so I can't see why not. The only way butt could come an issue is it it was used in a form of solicitation.
P-Mod#2: As in a sexual manner?
J-Mod: Yes.

Q: Are all P-Mods meant to have the same stance on what's offensive enough to report or is it allowed to be variable between P-Mods?
J-Mod: Judgement is always key but remember that Jagex will always make the final decision on what's offensive.

Q: Did you find and plug the leak yet?
J-Mod: I can't discuss that I am afraid.

Q: Can F-Mods access P-Mod specific forums?
A: No, they can't.
2n was here

15-Sep-2009 20:53:11
Last edited on 16-Sep-2009 12:35:23 by 2n was here
========15th of September 2009: UK Surgery: Hosted by Mod Fran========

Around 30 Pmods were present.

Please note: There was much discussion on the recent leak of this thread. The information that was shared with us in the surgery is confidential and will not be included in the minutes with the exception of the following security lesson:

Mod Fran: "It may be a good time to give you all a quick lesson in security, when sending links to threads etc. You have 2 options to ensure security on your account . . . (you can send links to regular forum threads to friend) You will need to either:
1. Log out before sending the link (Edit: Preferably use QFC instead of link) or
2. Have your Cookies enabled.

Mod Fran will follow up with this security information in Just the Facts.

Q: A friend of mine said something about the timing of quick chat, prayer is off, like a bug or something and someting to do with firescape.
A: It's something that we have had reported to us. If you think you have more information on it I would send us a Bug Report to let us know.
*Pmod addition* They said it's been fixed (Recent Updates Forum) but it's not, it's just not as bad as it used to be.
A: If it's still happening they should let us know though!

Q: Just to make sure this isn't just me, but does anyone see (pmod named) skirt glitching? Just noticed it, and making sure before I make a bug report.
A: Ahh : P Graphical glitch in Pmod room shocker : D

Continued
2n was here

15-Sep-2009 21:09:43
Q: As you might know, we had some issues recently with hand cannons. . . as in 10 people bombarding 1 innocent pker in 1 on 1 areas. . . Claws, bandos, godswards - gone. If you get hit by a 40 15 times, yes that's overkill and bug abuse and there have been many players who witnessed these people do this. . .Yet no action has been taken to them yet.
A: I will forward your concern. . . I know that it can take some time to investigate each account involved. (pmod mention of videos of this) We can't rely on posted videos as they can be altered too easily. Mm well I'll chase it up and see how the chaps in ICU are doing : ), feel free to add the video links to our "Report hack(scam) sites here" thread in Contact Us. (QFC: 103-104-12-58898735) We'll double check we have them all and try to get them removed. : )

Q: (Regarding name changing question asked last week) If they aren't on your friends list?
A: Ahh yes . . . I believe that they are looking forward into that right now. With regards to log in - it will always stay the original name the account had.

Q: I was wondering do Pmod reports get priority at Localised Players Support as well? I sent in a report 3 days ago and it's still pending. =/
A: Ahh which language?
Pmod: Dutch
A: They should do, there have been some delays before final close of offensive name reports on every system. I'll check it out after surgery. There will be lots more support soon. : P

Q: Do you have to report offensive language and offensive name separately?
A: No, your curators should all spot the offenisve name at the time of actioning the report. We escalate it straight to the team in charge.

Continued
2n was here

15-Sep-2009 21:26:42
Last edited on 15-Sep-2009 21:32:32 by 2n was here
Q: Regarding offensive names, was reading an interesting bit on the forums
(QfC: 8-9-703-59546102)that didn't have an official answer, but if we see a name that clearly suggest solicitation such as "123 for bf" as the actual name can we mute the name?
A: Mod Poppy has been dealing with revising the guidelines on this area. If it's clear that the account has solicitation in mind, and is in an area of that nature, on a world you would suspect - Then yes. But if it's an account elsewhere where it's just regularly chatting. . Then no. It's a case of judgement really . . . There may be some changes to this area soon.
Q: So if he set his f2p, such as Lum, we can mute them now?
A: As things stood you could. This is an area under review. Mod Poppy has been reviewing the situation.

Q: Are you allowed to tell us why the security key idea was axed?
A: At the moment, Andrew said there isn't enough interest in this idea to make it financially viable. It's not totally axed . . . But it will be put on a back burner for awhile. . . And then possibly thought about again at a later point. I was a bit upset too as it was a great idea. No more keyloggers! : P

Q: Is the mentor help cc still in use? I keep hopping in and it's empty.
A: The Mentor Help cc is still is use. . . It has been updated to include all active Lafers, Mentors and this week's Freshers list. Well hopefully we get some more coverage soon as (pmod named) was looking to start an initiative to cover the cc. (QFC: 58-59-683-59319149) A bit like Laf connected even. : P We'll see how things go, but it would be good to have more coverage.

Q: Will Mod Poppy be taking your spot hosting surgeries?
A: I think she will or at least some of them. : ) She's lovely. You'll all have to turn up wearing pink when she's here.

The end
Plasma Ball1

16-Sep-2009 17:07:44
Australian Surgery, Wednesday, 16 September 2009, Mod French

Q: Is Jagex developing/attempting/in progress of developing additional languages that it will support?
J-Mod: Not sure. If we do, we'd announce it.

Q: In German servers, in the report abuse feature, there is a chat log that it comes up with when you report abuse. Do you know when this will be ported over to all servers?
J-Mod: I've not heard of this, but then I'm in English support. 'Fraid I fon't know.
P-Mod: It's strange for it to be in German servers only when it would be great for English servers and all other servers.
J-Mod: If that does happen we'll let you know.

Q: Can we be able to equip member's items in a non-member world?
J-Mod: I'm not sure if we're ever considering making that possible.
2n was here

16-Sep-2009 20:32:47
========16th of September 2009: UK Surgery: Hosted by Mod Timbo========

As many as 18 pmods were present at one time. We are glad to see Mod Timbo back and in good health.

Q: Could it be there was a bug first day last quest was released that some people their chars (characters) got disabled. I got maxed our friend she was doing quest when it kicked her out of the game and when she tried to log in her char was banned. She had all 99's. She's done ban appeal no answer coming back to her.
A: I can't talk about other players account statuses. She'll have to wait for a reply. We don't perm ban anyone without concrete reason.

Q: If someone is spamming "all watch my pk video, just search . . ." no site name or other details, would you still mute/action that under websites?
A: I wouldn't, I would report without though and we'll take a look. If it was more along the lines of "all watch my cheat/glitch vid" I would mute that just to be safer.

Q: Do you know if the drag pic drop is meant to be super rare to get? : (
A: It's a pro item, so I assume so.

Q: Random events, when you come out of them monsters are all aggresive again. In that new area, this can get a player instantly killed as they get piled by the cannons. Is that right? Or maybe can be looked into.
A: It sounds about right. It would be nice to have a 5sec immunity or something. It's worth bringing up.

Q: Are 50/50 gop games ok or wrong?
A: It's certainly an imaginative way to play the game.
Q: Is it wrong for a pmod to join?
A: If you have to ask that question, then I'd stay clear. : ) It's always better to be safe than sorry.

The End
Plasma Ball1

17-Sep-2009 15:22:05
Last edited on 17-Sep-2009 15:25:56 by Plasma Ball1
Australian Surgery, Thursday, 18 September 2009, Mod Crow

There were no questions asked in my presence at the surgery. A system update caused me to be unable to get back into the game for 10 minutes (more or less). After that I asked Crow if there were any questions that were asked and he said that there weren't any.

Plasma Ball1

18-Sep-2009 03:51:35
US West Surgery, Friday, 18 September 2009, Mod Lorenzo

Q: Were there any questions asked so I could scribe them?
J-Mod: No more scribing of surgeries since the leak. But that's not official yet.
Plasma Ball1

18-Sep-2009 10:52:29
Australian Surgery, Friday, 18 September 2009, Mod Hohbein

*talk about leaks and "JUSTICE"*

J-Mod: Don't worry though, we do take leaks seriously. And we'll deal with them when they appear.
*addition*: How seriously do you take leaks?
J-Mod: Very.

Q: Invisible message bug to do with the message centre?
J-Mod: It's when we've sent a message and deleted it from our end. The system still thinks it's there. So, if that does happen don't worry. If we've deleted the message then you didn't need to see it or it was sent in error or something.

Q: Could it be noted or collected how many mods recruited from the thread "Are you community focused"?
J-Mod: I don't know but that's a good question. I'll see what I can find out.
Louiellen

21-Sep-2009 11:11:46
21st of September 2009: Australian Surgery: Hosted by Mod French:

Legend:
* denotes Pmod asking question, or adding something.
% Jmod answering question

Raw Transcript:

* It is concerning the flax bots. I was told that the problem doesn't exist. But I hate to tell you it is a very big problem.

% Ok

* These are high lvl accounts. No low lvls like myself. That in itself concerns me.

% Well, if they are botting, our system will pick them up. And you can always send the names in to us.

* Forgive me please

% ?

* 'addition' Well you see, there's doubt about the accuracy of that statement.

* But I have been tracking these things for a long time. I hate them for what they made us skillers to be. We learn our lvls. I am and will continue too. But the numbers are growing.

% Which is why I'm asking you to send the information in.

* 'addition' I don't think they are all 100% bots but some to be borgs.

* 'addition' That's probable too, since they now have a way to transfer funds.

* Borgs are included in my classification of bots.

% And there are people who just do do lots of flax picking with chat off. So that they can concentrate.

* They can not shut us out. As mods they can hear us.

* 'addition' patterns become evident long term.

* 'addition' Unfortunate you can tell when they're botting by the price path. Works at varrock for ess miners too.

% I appreciate that. But as I said earlier, we need more than that until we have evidence. It's only speculation by sending the names, we can investigate them. And by investigating them we can know what to look for.

* I will be glad to send you the names

% Excellent.

* Flax fields, varrock ess mine, and waterbirth northwest corner.

% I'll note those hotspots.

* Will we be seing more busts with j-mods in the future?

% I don't know for sure.
Louiellen

21-Sep-2009 11:12:15
* I hope you actually hit Waterbirth first, because you'll find the gold seller and gold buyer mid-transaction.

* Last night we had a fun time with a guy that claimed that someone had continually hacked his account. Now, his story seemed to change slightly every 5 minutes or so. But still raised a small concern with us. That is: it seemed possible that, by knowing a small amount about a person, you could cause their account to be locked by claiming it had been stolen. Eventhough you can't get onto the account (or so they said). I have doubts about the story. But we need to be able to reassure people this is not possible. If you could take a quick look at the account in question. It probably has a history of recovery activity.

% I can if you give me the name, but i wouldn't be able to tell you anything specific.

* 'additions' maybe a case of just using the default recovery questions. Recovery questions that are related to personal information of the account owner. Very bad choice for recoveries.

* Yea possible, and keeps the concern alive: that any acc could be locked by anyone with malicious intent.

* 'additions' That is a big worry for a lot of players.

% In general, no, it's not possible - any request with bad information would just be denied.

* Ok, if say the 'hacker' tried to log in with so many failed attempts, would it lock the account??

% I must confess, i don't know all the ins and outs of this. But if someone has good information about someone else's account. Surely the lock system then becomes a lifeline?

* Yes, but used repeatedly, also becomes inconvenience. We point out that it saved his acc. He was happy about that, then stated that he can't play at all. Because they keep getting the account locked.

% I suppose it can be inconvenient, but then I think losing your account is even more inconvenient. That player needs to look into his own security. Until he takes the necessary steps, his account will be at risk. It's not like
Louiellen

21-Sep-2009 11:12:39
* The "hacker" seemed to know enough early recovery info to get the account locked. And what he wanted was to have you guys ignore the early stuff altogether. And run with a new stuff made 'us' think that if this was a stolen or bought acc. That's exactly what they'd need to secure it for them. * the hacker wanted $150 for the return of the account.

% This gets more like a soap opera by the minute over a game account. Well, real world matters aside. An account's security is the responsibility of its owner. While Jmods and Pmods can advice you on what to do.

* Can someone use old recovery info and lock the account anyway, can you take a look just to make sure it's not already stolen etc?

% An acount will only be left with its original owner. So if we see that someone has taken access, we will lock it.

* Is there anyway to protect against someone using earlier recovery?? Part of the problem is that they used names of relatives.

% If anyone one gets their account locked, it's because its insecure. not because forget 'not because'. This sounds like a very particular situation.. And there are a lot of hole in the players story.

* Why is the mod party held at such an inconvenient time?

% That's the problem when you have a group of people spread all over the world.It's a tricky thing to organise; not only do we need to take timezones into account, we also have to see when we're in work. We had the same problem with billing surgeries. When we pick time, it's generally considered the time that benefits the most number of people. And it's not like it's the only part we'll ever hold
Louiellen

21-Sep-2009 11:13:04
* Is it possible to have two party as suggested?

% I don't know for certain: I shall have to talk to poppy no promise though.

* First vacation, first best friend, first pet's name, first bf/gf, & colour of first bedroom: Those are the topics of the default security recover questions. That jagex provides for the player. Something really is wrong: those are personal information, that the relatives or close friends of teh account owner really knows for sure. Why not just change that default??

% The're only suggestions. And we encourage players to change them on a regular basis.

* But we all know, people often just take what is at default. My proposal is change tose. To something that are not personal.

% Sometimes it's easier. But if it stops being personal, it becomes harder to remember.

* Personal information on recoveries are terrible idea. Let alone making it default. thanks for listening

% I can see you point.

* "addition" Jagex should also suggest random answers. I remember a while ago before I changed my recoveries that one of my answers was a random stuffed toy that I saw on tv.

% The problem is, not everyone is as good at remembering things. And if you start substituting information as answers, you can get confused if you do need to answer the question.

* "addition" last night, we suggested to the guy that he make up ficticious sutff and write it down and keep it safe somewhere. That prevents relatives from guessing the answers and we know a jealous sibling will go after an account.

% Recoveries are only part of the recovery process. Someone would need a lot more than that in order to take an account.
Louiellen

21-Sep-2009 11:13:27
* But her idea isn't bad, since many accept the default.

% Oh, I agree, it isn't a bad idea But I can see both sides.

*relative to threaths question*

* Even a player reports are read quickly, concerning life threathening situations. That is why there is a button for it.

* They could report it under offensive language and a non-pmod would report would have to wait over a month at least from my record i did. From when I was a non-pmod.

% Some people might report under off lang. But others around will report for the right category. If someone is being threatened, we want to know about it.

* Has any action been taken on the offensive names problem.

% Oh, is this the reporting of off names? Well we're still going through them all.

* Myself i got a pm from a jmod questioning why i traded them.

* Mods should have a brute-force reporting pwers. Even if the offender do not speak or traded with us: we must able to report them.

% I've not heard any planned changes, I don't think that's a good idea. So many mistakes could occur.

* Is poppy in today?

% 'checks' not at the moment.
2n was here

21-Sep-2009 20:44:29
Last edited on 21-Sep-2009 21:08:51 by 2n was here
====21st of September 2009: UK Surgery: Hosted by Mod Fran and sidekick Mod Jon H====

World 61 was offline so we moved to backup world 81. After a bit of a delayed start, 20+ pmods were present. Once the questions began, chat was flying, so I may have missed part of an answer or which Jmod actually responded. I know I got most of it right. . .once I realized they were both answering. :O

Q: I ran into a player earlier today, at the ge who claimed to have been demodded on another account, for having been offline for a long time. All of this was in public, so I have some doubts, but can I pm you the name anyway?
Mod Fran: Sure, please do. I'll check it out to be sure. Ty : )

Q: All kinds of solicitation aren't allowed like bf and so. What about players who (are) getting married in game? Is that ok?
Mod Fran: There are weddings in game within the books. There's a big difference between people using this and those who solicit people they don't know - Not caring who. It's even ok to have a girlfriend (in-game) that plays (RS) with you. It's a question of judgement here.

Q: It's a warning for all pmods, another pmod hating clan in w24 so be careful.
Mod Fran: Ty

Q: Here's another little tip for you all. Be careful with your spelling! lol. I was in a clan chat yesterday and said, "Brb going to a friend's scc : )" It was mistaken as "acc" short for account. One letter truly matters. lol
Mod Fran: Ty

Continued
2n was here

21-Sep-2009 20:55:49
Last edited on 21-Sep-2009 21:11:27 by 2n was here
Q: 2 days ago, I was fishing in the fishing guild when the question of age cropped up. Now, in the kb (Knowlege Base), it says that asking for someone's age is not allowed. Is that the case 100% of the time? Say, you've know someone for a very long time?
Mod Fran: We ask players don't discuss age in game.
Mod Jon H: The rule of thumb is that if conversation is at a level that all participants are comfortable with, then no need to report. So, you wouldn't need to report an old friend if they asked you your age.
Mod Fran:With regards to reporting, it's worth using your judgement! And Never ask a lady her age : P It's rude!
*Pmod addition* The age question often comes up after I mention I have sons. I never report for that nor do I tell them. I just say old enough to have a 20 Yo (year old) son.
Mod Jon: Perfect example. "I'd rather not say" is all you need there.
Mod Fran: : P or tell them that you are 189 and a wizard of extreme power.
Mod Jon: If you don't judge that there's any malicious or dangerous intent to the question, then no need to report really.

Q: A friend was muted at a star by a mod because she said, "Sf sucks." It was overturned by the next day. This made me wonder . . . Can anyone be muted by saying any clan sucks? Or stating an opinion about a particular clan, just cause they don't like it? Cause if that mod wasn't part of that clan she/he wouldn't have probably muted.
Mod Fran: No . . . Basically that must have been a bad mute or the player wasn't telling the entire truth about the contents of the report. Pm me the name of the player reported and I'll check it out - I'll make sure all is as it should be and the mod in question wasn't abusing their power. Double check never hurts. : P

Continued
2n was here

21-Sep-2009 21:06:45
Q: Well, I'm sure this has been asked a few times but it's been frustrating me for awhile. The reporting an offensive acount name. I saw an account today . . . not going to repeat it, but it sorta frustrated me, that because they didn't talk, I can't report. Surely, if I type the name in it can be recognised by your database.
Mod Fran: You can head over to the forums. There is a thread in Procedures which you can let us know the name in. The thread is called "Offensive names in Lumbridge."
(QFC 8-9-120-58851191) You can post on it and it has the new auto-hide feature which means that you won't be spamming the forums with offnames. : P
*Pmod addition* If they are somewhere else then use the Info share thread in club mod.
(QFC 101-102-154-58552809)
Mod Fran: Indeed, Ty : )

The End

PrincesSeuss

22-Sep-2009 02:07:41
Last edited on 22-Sep-2009 02:29:18 by PrincesSeuss
US East or Midnight Surgery with Mod Crow. Sept 22.

PMod: Great job on the forums.
Can we have a sticky for gnomeball support?
Crow: We are trying to reduce the stickies. I notice there are two there which are not meant to be. I’m going to discuss that with the team as I wasn’t aware that there were supposed to be stickies.
PMod states history of different ‘sport’ rivalries in Events
Crow: Creative gameplay is all quite new so we still have a few teething problems.

PMod: Any exciting updates for us sportsfans in the future?
Crow: No sneak peeks at updates, sorry!

PMod: ...Lack of support for FunOrb Moderators. 15 procedural stickies are out of date … We have to come to RuneScape to get news, surgeries and stuff like that.
Crow: Different team I am afraid. You’ll want to raise this on the FO forums so the FO team can help you out.
PMod (elaborates on time passed)
Crow: As I said, different team but I can hint to them your looking for attention. The FO Team has been extremely busy so rest assured its not been due to any intentional negligence.

PMod: When is Fran’s party and when will she be on next?
Crow: No party planned. But she should be on tomorrow or possibly later if time permits.
PMod addition: There is a party announced in Events forum and on Water Thread
(Editor’s Note, clipped from Water)
Date: Sat 26th Sept 2009
Time: 18:00 BST (GMT+1)
Location: Falador Party Room
World: 105
Other: BEWARE: Fran's awesomeness level is 99.
Quick find code: 42-43-1-59560064

PMod: Do we still have mod groups?
Crow: What do you mean?
PMod: I got mail that says I’m in the Fire group. But noone in the cc and never see mentors online.
Crow: There still are PMod groups but they are currently being looked at. We aim to tie them in with events and community support.

(--- more on next post)
PrincesSeuss

22-Sep-2009 02:09:51
Last edited on 22-Sep-2009 03:55:53 by PrincesSeuss
PMod: Anything we can report about the spike in sabotage games? (Players in the Great Orb Project who purposely repel their own team’s orbs).
Crow: It’s not in the spirit of the game but its not against the rules.
PMod: Any concern they are RWTers?
Crow: I don’t think so. We have our own way of dealing with those.

PMod: What are your plans for QA Teams? …( as Mod Fran had hinted at updates)
Crow: We are looking to include them in more events and support. Its currently being looked into.

PMod: Is it possible to use Runescape to query Funorb JMods?
Crow: If you send it to us at RS, we will be sure to get it to the FO team.
(Crow reiterated that the FO team is quite small compared to RS and had been quite busy; and that he had already spoken to another JMod that evening of the FO concerns.)

PMod: Is it possible to update surg thread to ‘Sage’ from ‘Guide’?
Crow: That makes sense. I will see what we can do.

PMod: Is Runescape going to be the primary game for Jagex to give attention to?
Crow: We are going to make sure Runescape continues to have the same level of support it always has had. The new games will have their own support.

PMod: Is the special spells suggestion sticky for fun/content/entertainment?
Crow: Its for all those. Primarily it is to create a favored suggestions thread. It doesn’t guarantee content. I certainly make sure that anything good is given over to the content team to have a look at.

On the lighter side

After explaining the sabotage methods of GOP, the PMod said one guy can easily lose the game for the entire team. To which Crow quipped: “I just lost the game.”

One PMod who is notorious for lagging out, asked a question, missed the answer and then came back in asking ‘What did he say? I lagged.”
Crow: I just said next one to lag is automatically banned.

And the PMod saying no mentors online, got to meet and add one right in surgery.

--- end---
Plasma Ball1

22-Sep-2009 11:06:33
Australian Surgery, Tuesday, 22 September 2009, Mod French

===
Key:
Q = Question
P-Mod = P-Mod Response
P-Mod# = Different P-Mod's response
J-Mod = J-Mod's answer/response
*Addition* = An addition to the question/answer
===

Q: Has the reporting bug been fixed?
J-Mod: Reporting bug?
P-Mod: Yesterday in arcanists we were unable to physically report and people were abusing that fact.
J-Mod: Ah that would be why (implies that he is not in FunOrb team). I don't know, sorry.

Q: How do locked accounts work?
J-Mod: Locks are applied by Jagex if we suspect an account is being accessed by someone else?
P-Mod: Is it possible to accept requests to lock an account?
J-Mod: Locks can be only applied by j-Mods. We don't lock accounts on request.

Q: Advancing in the years, I was wondering if Jagex had though of supplying us with Zimmers?
J-Mod: You want an in-game zimmerframe? (A zimmerframe is a walking aid for old people)>
P-Mod: Aye, it would be a blast.
J-Mod: Wouldn't that encourage players to make fun of old people?

Q: Is pausing [Adobe] ads against the rules?
J-Mod: I don't think pausing them is wrong, blocking them is.

Q: When recommending P-Mods should one include such information as to why we are recommending them?
J-Mod: Any information you can give us can only help, but at the very least we'll need their username.

Q: Do you know of any new language inclusions to Jagex's already collected language base?
J-Mod: Not at the moment, I'm afraid.
P-Mod#2: Ancient egyoption language.
J-Mod: Runescape in hieroglyphics?
P-Mod#2: He said he'd make the game in Ancient Egyptian 2 years ago!
J-Mod: Well, you'd have to ask him.
2n was here

22-Sep-2009 21:00:15
========22nd of September 2009: UK Surgery: Hosted by Mod Fran========

More than 20 pmods were present.

Q: When is your last surgery and any other parties other than the one posted in Events?
(QFC 42-43-1-59560064)
A: Mm none that I've arranged . . . I was thinking of spending time trying to jump people over the weekend : P Last surgery . . . Well that's a tricky one. I believe it will be 7:30 Pm BST Tuesday. I'll fight the other Jmods for it. : P (Side note: Please see QFC 12-13-814-59613950)

Q: Mod Fran, is next Tuesday your last day?
A: Next Tuesday is my last day. I will be working a 2 pm til 10 pm BST shift : o

Q: Would you know why the highscores and achievement pages on funorb are not working too well?
A: The website is being updated today so there may be a few minor issues. . . It should be resolved very soon though.

Q: Is there a chance this room could be changed to something different? : P Like updated. : P
A: Ahhh well I've been pushing for that. . . We'll have to get Mod Poppy to take over . . . I was hoping for a tropical island with a bar and some coconuts. : P
*Pmod addition* Poppy will make it pink.
A: Well you might have to have more pink that's for sure.

Continued
2n was here

22-Sep-2009 21:11:29
Last edited on 22-Sep-2009 21:17:41 by 2n was here
Q: Why is it that we are more lenient on spamming in cc's then in normal game chat? I mean like mass spam.
A: In cc? No, it's more lenient in a public chat. Well . .. You can mute for game related chat in a Cc only.
Q: The situation in a cc is different. . . A jmod will try everything they can to resolve the situation amicably, but the way it sounds is that it means we go easier in a cc?
A: Indeed we will. However if you are plain ignored,. . . There is only so far you can go. It's best to avoid muting *always* if you can turn it around. The best thing to think is . . . Prevention use . . . not punishment. : P
Q: It's just the way it's worded in the oracle makes it sound that way.
A: With public chat it isn't possible for mute to be added for game related chat in any situation. But if a player is mindlessly @@@@@ing the screen you can add a mute if it looks like it's never ending. I know the oracle is due for a revamp . . . So keep your eyes out as I believe Mod Poppy will look into it soon.

Q: Are you allowed to say how long until name changing? : P
A: *fight gag* No . . . : ( But soon : P

Q: In the cc we get spam hoppers that come and go fast. Could there be a timer before fully leaving so we have time to do what we need to do?
A: This is an idea that has been raised to us. I know that Mod Mmg was loking into it further. It's a bit tricky, but there is hope. : ) The thing about Runescape that makes it very tricky is that things are made in layers . . . Added and added so changin one thing . . . If it's lower down . . . Is tricky. : P
*Pmod Addition* Like an onion : P
A: Runescape is like an onion : P

Q: Will there ever be a cc system in funorb?
Pmods answered: Planned for Funorb central.

Continued
2n was here

22-Sep-2009 21:17:04
Q: An Fmod colleague was wondering if the Club Mod recommendation thread or the community focused thread would be the best place to express his interest in becoming a dual?
A: I believe that sending a message to Mod Calm would be the speediest. Although tbh . . . He checks the thread as often as his emails so either would probably do. : P The Club Mod would be best.

Q: When will the next batch of graduations be? : D
A: Oo well that'd be Friday : o - No it won't- Um Saturday : P

The end
Plasma Ball1

23-Sep-2009 11:35:23
US West Surgery, Wednesday, 23 September 2009, Mod Lorenzo

No questions were asked at today's US West surgery. But there was some discussion of leaking and the leaker.
Plasma Ball1

23-Sep-2009 11:38:16
Australian Surgery, 23 September 2009, Mod Calm

Q: If I trade with another player, does my client talk to theirs or does the server handle that for me?
J-Mod: The server, clients have nothing to do with it.

Q: I reported an ad earlier used up too much CPU but I got another ad that is advertising like, " You are the 12,000,000th customer please click her for a $59 voucher. Can I report it?
P-Mod#2: They're becoming more common.
J-Mod: You can if you want to and our advert team will look into it.

Q: Do you have a problem with merch clans advertising that "mods are in their clan?
J-Mod: Nope.
2n was here

23-Sep-2009 20:23:01
========23rd of September 2009: UK Surgery: Hosted by Mod Crow========

Approximately 15 pmods were present.

Q: A friend of mine used to be a fmod, he resigned and he got a pmod invite but he can't open the message. What should he do?
A: Can you give me the name. Hmmm. I'll have a word with the team and see what the issue is.

Q: As a new Pmod, is there anything I am expected to do?
A: Be you.
Q: Just wondered if there were any training exercises or anything?
A: Pretty much just carry on doing what you used to do.

Q: Are offensive names reports from funorb put on hold for now?
A: No, all offensive name reports are looked at though not immediately actioned. Our offensive name team are currently working on new solutions to the offensive name issues. Should all tie nicely when the name change option becomes available.

Q: What is afk reported under? macro?
A: Aye go with macroing

Q: If we're inactive in this room for mor than 5 mins will we auto log or do I have to keep button bashing?
A: I do believe you can still auto logout in the P Mod room yes

Q: You know the lumby mage dummy? I found someone botting stun on it. Does Jagex know they can?
A: If you think someone is afk or botting please report them so we can take a look.

Party time! ^_^ QFC 12-13-448-59600708
Plasma Ball1

24-Sep-2009 15:04:28
Australian Surgery, Thursday, 24 September 2009, Mod Timbo

===
Key:
Q = Question
P-Mod = P-Mod Response
P-Mod# = Different P-Mod's response
J-Mod = J-Mod's answer/response
*Addition* = An addition to the question/answer
===

Q: Why are you dressed like that Timbo? (Timbo is wearing full bronze)
J-Mod: Because it's awesome.
P-Mod: Erm, seriously why?
J-Mod: I don't need a reason do I? O_O

Q: Where can one go about viewing the player moderators in their "Moderator Group" chat? (Air, Fire, etc)
P-Mod#2: You can find it in the QA FAQ's in the P-Mod Centre.

Q: With the system of inviting player moderators different from when it was, on a certain date, you invited players if one was to send a recommendation, and Jagex thought that player was worthy of moderation what would be the time gap between reading it and accepting them to join the team and inviting them?
J-Mod: There is no set time, it's dependant on a number of factors. It's dependant on when we get 'round to reviewing to the the recommendation, how long it takes to check, receive the URN etc. It's also worth noting that not all recommendations are auto-accepted.

Q: Are Jagex aware of a way to bypass censored words using alt key and some numbers?
J-Mod: Yes, it has been escalated before apart from that, I have no idea what's being done.
P-Mod#2 *addition*: Jagex has already fixed most ways of using the alt keys to bypass censor.
P-Mod: I'm unhappy to say that I swore in my house and it worked.

2n was here

24-Sep-2009 20:25:34
========24th of September 2009: UK Surgery: Hosted by Mod Mat K========

19 Pmods were present.

Q: So yesterday this guy wanted to give some stuff from his main to his other account as we know that's against the rules, but a friend of mine offered to buy the stuff off the guy and then he'd buy it back on his other acc. I believe that is still agasint the rules - my friend says it is not. So ermm am I right?
A: Yeah, in theory. It is technically rule breaking, but it's not that serious.

Q: I told Mod Crow yesterday that my friend got pmod invite but couldn't open it. I was wondering if he found the problem?
A: Yeah, we know about that. I'm not sure what the outcome is, but we know about it and it's being/been looked at.

Q: Has anyone heard of easter carrot or snowballs doing damage ever? I didn't witness it but someone pmed me said they were hitting at ge.
A: Sorry, I haven't heard anything.
*Pmod addition* A potion maybe

Q: Last night 2 of my friends were on w 164 and it went offline, *Mentor named* told me to have them report it as a bug that they lost xp (100k wcing xp) but do you know what happened? They couldn't relog for 2 hours. It said they were online, but they were not online.
A: We had issues with our isp that caused it.

Q: The servers that were being relocated last weekend - Is the delay on those related to the friend list server issue?
A: Not that I am aware of.

At this point Mod Mat got distracted by either the 8 million things he was working on or by the language team . . . Don't ask. Anyway we got booted unexpectantly from the room, but I do believe all questions were asked.
Mod Mat K
Jagex Mod

28-Sep-2009 11:24:41
Last edited on 28-Sep-2009 11:24:56 by Mod Mat K
If I uninstall flash, the flash ads do not work properly, is this against the advert blocking rule?

No, it isn't.

Is there a back up world for 81 if that fails?

Not at the moment, we'll sort something out if we need to.
Plasma Ball1

28-Sep-2009 15:43:58
Australian Surgery, Monday, 28 September 2009, Mod Mat K

~CONTINUED~

Q: Mutes are being lifted?
J-Mod: We are allowing much more leniency when it comes to offensive language. Although the major ones we are still hot on. Things like soliciting, sexual language, pass scamming etc.

Q: I'd like to be reassured how you view reports?
J-Mod: We can view reports differently than you see them in-game. Also, 60 seconds is just a minimum time, we can see up to an hour.

Q: Is it true that you don't accept recommendations for dual mods?
J-Mod: That is true, otherwise we would be getting things like, "make me dual plz????".
2n was here

28-Sep-2009 20:36:19
Last edited on 28-Sep-2009 21:57:39 by 2n was here
========28th of September 2009: UK Surgery: Hosted by Mod Fran========

Around 30 pmods were present.

Q: So I was in ad busters cc the other day and a guy came in and told me some stuff that concerns me and I wanna know if anyone else has heard it before and if Jagex are aware of it. It's called ddosing. He said that a lot of players who are pkers use ddosing to take over people's computers.
*Pmod addition*Ddosing doesn't work like that. It's denial of service action. It's illegal and not a Jagex problem per se.
*Pmod addition* It's to close their connections, not the comps.
A: If you see someone saying this in-game I would report without a mute for our information. It's when an Ip addy is known and "pinged" repeatedly causing it to lag.
Q: So you've heard of it?
A: Yes. . . It's something that is known as possible, however they have to know the Ip to do it. You should report under Encouraging others and we'll investigate from there.

Q: Mod Fran, If we know people are ddosing is it still reportable or guery-able?
A: Feel free to query it in. . . Although there isn't much we can do without evidence from our side, but we can certainly investigate and keep an eye on them.

Q: I was nosing through some random clan chats, which were empty. Now, the name is extremely offensive and still is. How do I handle it when no one is chatting in the clan chat?
A: The best thing to do is to use the Information Share Thread. : D There are changes coming which should make a difference.

Continued
2n was here

28-Sep-2009 20:59:19
Last edited on 28-Sep-2009 21:14:29 by 2n was here
Q: I had a player ask me a question about alt codes. Apparently he claims there is a way using alt codes and some other hocus pocus to figure out the word scramble puzzle. Wanted to know if that's against the rules. It's called red wave trick or something.
A: I haven't come across this before. Ahh yes . . . The text scramble is allowed. : P
Q: My understanding was you could figure out the word scramble puzzle. Is that the one where you have an alt after every letter?
Pmod reply: Yup
(This alt code should not help figure out the word scramble puzzle. It makes the word you type look scrambled)

Q: I've been asked by a lot of players when might the servers be back up. Any insight?
A: Well it's hopefully soon . . . I'm missing 61 a lot. : P They're working hard to finish the job! It may be a bit longer.

Q: Had an idea for the cc owner if a button could be added so they would know who does kicks in their chat room if there could be something like that? A good idea on keeping the cc straight.
A: I know that they are keen to review the clan chat system and that there have been some suggestion of this nature on forums so I'm sure they will consider this. I'll send a message to be sure.

Q: Are there any plans to fix the new discontinued items -training weapons? The combat tutor etc. gave you them, but he doesn't any more.
A: Ahh. . . I can't get information about that atm . . . sorry. : o
Q: Can we know why they were took away?
A: They are reviewing a number of things at the moment, but I'm sure that it'll become evident soon. : D

Words from Mod Fran:

"*Hugs* I will miss you all too much. But I'll still see you, but I'll be without gold, and you won't know who I am. : o"
--------------
Let's set a RS record for # of pmods in the pmod room ^_^ . . .

Mod Fran's Last Surgery
Date: Tuesday, September 29th
Time: 7:30 PM BST/19:30Forum time = 2:30 PM Eastern
World: 61 (If 61 is offline the backup world is 81)
QFC 12-13-814-59613950
2n was here

29-Sep-2009 21:52:05
========29th of September 2009: UK Surgery: Hosted by Mod Fran========

Mod Fran's last surgery . . .

The number of pmods attended was similar to that of the Mod MMG Q & A! The turnout was *amazing*! You could feel the love. <3

While there was no traditonal Q & A, for those of you who wanted to be there, but your schedules wouldn't allow, I'll post some of what Mod Fran and Mod French said.

Mod Fran: I'm really sad to be leaving you all. I wish you all the very best in your real life.
Hugs all. : P

(Regarding the gold crown) I will miss it, but I guess an upgrade to platinum will be fine. : P

<3 You all a lot . . . You have really been the best thing about working at Jagex *Cheers*

Mod French: I will remember Fran for her interesting stories.

Mod Fran: : D I'll be in touch, but without the gold. I will miss being your Jmod.

I loved being your Jmod. Every second of it. <3

Mod French: The reign of Mod Poppy will soon begin

Mod Fran: Woot The reign of pink : )

Mod French: Lol I dread to think what the minutes will look like! (I was thinking the same )

Mod Fran: Lol on the minutes

Mod Fran: *hugs to all*
Mod Fran leaves amongst a see of <3s, byes and we'll miss you etc.

Mod Fran returns lol
Mod Fran: I've tested the stairs and you'll be pleased to know they are still working. : P

See you about Gielnor 073 <3

Dance ftw

Mod French: There once was a mod called Fran.
She like to wear pink.
She worked with the mods, not hitting them with rods
and get them pink lemonade to drink.
Fa la la la la

Mod Fran: I have a plan for my final seconds on Mod Fran before she goes permanent afk. I need to log out at at certain spot. I have chosen wizards tower . . . : D

*Pmods expressed gratitude for this final surgery*
Mod Fran: Well I had to have a secret pmod meeting to say goodbye - After all you have been my entire reason for working soooo long. W00t <3 You are all awesome

The experience continues . . .
2n was here

29-Sep-2009 22:07:49
Mod Fran: *hints* You'll see me about for sure. I'm certain that most of you are pretty sharp and will recognize my writing. : P *hug*

On the upside guess what my choob did yesterday? I got to mute Mod Calm : P *w00t!* : P He asked for it! I then danced around the pmod room saying "lol lol lol I muted a Jmod" : P

Mod Fran invited us to see her final departure.

Mod Fran: lol Well here we go . . . Off to wizards tower
*Scenic route*

We followed Mod Fran via conga line to Wizards Tower. We spent a good amount of time there hanging out in Mod Fran's cc, dancing and saying our goodbyes. Mod Fran went to a p2p world to change her outfit. She returned to w81 to show us her outfit and to say the final goodbyes. It was hard to see her go. Those of us who attended spent some time bonding which made a sad parting slightly easier. I think that's what Mod Fran's legacy is . . . Bringing us together and making us feel good. As one pmod put it, She has a "magnetic personality" and one that we will not forget.

<3 Mod Fran <3
2n was here

30-Sep-2009 10:51:01
p.s. For those of you who were curious, Mod Fran was wearing armadyl plate and plateskirt. Desert boots. Bunny Ears. Legends Cape. Cook Gauntlets. Power/Diamond ammy. And Saradomin Godsword (Sgs)

Tyvm Reddragon687 for that information.
Plasma Ball1

30-Sep-2009 12:24:47
Australian Surgery, Wednesday, 30 September 2009, Mod Timbo

Q: The signal for Mod Harrassment when reporting is ":s:s:S", does that have to be in public chat or can it be in clan chat?
J-Mod: It can be in clan chat or public chat.

Q: Is 61 and the other offlien worlds going online anytime soon?
J-Mod: No idea, it's the moving of servers.
2n was here

30-Sep-2009 20:14:57
Last edited on 30-Sep-2009 20:18:09 by 2n was here
========30th of September 2009: UK Surgery: Hosted by Mod French========

15 Pmods attended

Q: I believe there are some countries you can't use credit card for subs. . . Would Lebanon be one of these?
A: I don't know off the top of my head
*Pmod addition* Ah, there's a problem with that country. I've heard about it on forums. Maybe the thread is still alive. . . Most likely not.

Q: How would you treat someone that is spamming "need 76k trick partner"? Game related though it's against the spirit of the game and discouraged?
A: I think you answered that one yourself: No action

(General discussion regarding stating age in game)
Q: Exact birthday date doesn't really matter either tho? I'm pretty sure a jmod said . . . A couple of thousand surgeries ago. . . Just friendly talk, it doesn't matter if age is mentioned.
A: Obviously if the conversation looks like it's heading into dodgy territory, a report may be necessary.

Q: Any new update soon?
A: The next update is *censored* All will be revealed in the fullness of time.

The end

p.s. Mod French is a Virgo, and his combat skills are "rubbish."

Plasma Ball1

01-Oct-2009 04:15:51
US West Surgery, Thursday, 1 October 2009, Mod Lorenzo

Q: Will the leaflets in banks serve any purpose in the near future?
J-Mod: I'm not sure tbh.

Q: Why is there only one GE Clerk and Banker on each side in the grand exchange?
P-Mod#2: The recession has even caused Jagex to cut jobs.
J-Mod: They changed it, easier to click, less going on in small space. With one per side it decreases chance of mis-clicking.
P-Mod: But both NPC's did the same thing?
J-Mod: Yes but it may have caused the player to move unwantedly?
P-Mod: But wouldn't it just have caused the player to turn a different way *demonstrates with report abuse*.
J-Mod: No, that's if they are standing in the middle. It seemed to make sense when I was told it. I think it would be better to suggest to move the NPC to the centre of the desks instead of bringing back two. They have had some feedback on it, let's wait and see what they decide.

Q: Is Ned in Draynor Village supposed to give out jobs?
J-Mod: Hmm, I'm not sure. Why isn't he?
P-Mod: But a lot of other NPCs had jobs removed from them.
J-Mod: I'll look into it.
2n was here

01-Oct-2009 20:53:06
========1st of October 2009: UK Surgery: Hosted by Mod French========

Approximately 20 pmods were present.

Q: I've heard that pmod/fmod names are reserved forever? As in - If I would change it now, I could get it back at any time and nobody would be able to take it even after 28 + 7 days?
A: Yep, they are. That is what I have been told.
Q: Both pmod and fmod names?
A: As far as I'm aware, yes
*Pmod addition* That's great. No mod impersonators.
A: I think that was the general idea.

Q: There are some very, very bad names out there atm in all languages as you can imagine. However quite a lot of these people didn't realise they would be stuck with the name for 28 days. Are guys taking action against some "strange" names now or waiting after people had the chance to fix it themselves?
A: *sigh* If they didn't want action taken against them, why did they try in the first place? Anyway, speculation aside - If someone gets reported for having an offensive name, action will be taken as per the rules. I believe Jagex wil assign them a new name if they keep trying offensive names. We'll be going through any names reported to us.

Q: Would the offensive accounts be banned meanwhile?
A: Sorry Unfortunately, we can't really tell you more, since it's to do with someone else's account.

Q: I know of a possible impersonation. I noticed it's possible to use "mocl"in the renaming process. I figured It should be brought up asap. : P
A: We'll be keeping an eye out for those things, but the crown will always appear so emphasize that fact to players if they ask. *polishes crown*

Q: When you said that jmod name are reserved, do you mean that names like "French" "Hulme" etc. without the mod are reserved too?
A: No I don't think so. "Mod French" would be - "French" wouldn't

Continued
2n was here

01-Oct-2009 21:08:44
Q: Will newly created offensive names, whether by orginal acct creation or by display name change, be given an offense or merely assigned a new name?
A: I'm not 100% certain -I'll have to check
Q: Just wondering generally about about offense or not.
A: I think it would depend on each case individually. There are lots of different scenerios that could arise.

Q: So player and forum mods can let their name go over 28 + 7 days without them becoming open?
A: I believe your original username is reserved forever.

Q: I was asked today if a person changed their name that you had put on your ingore list would that person be unignored?
A: Hmm
*Pmod addition* Doesn't the same mechanics as the friends list go over to the ignore list?
A: I think *pmod name from the above additon* is right.

Q: If a pmod/fmod names are preserved, does that mean that all new names they take will also be reserved? So a mod could claim up to 12 names a year that way and have them forever reserved?
A: One would wonder why they would do that. I'm afraid that's another one I'll have to take away. I would think that it wouldn't but I'm not entirely sure. I'll take it away and see what I can find.
*Pmod additions* Reserved should only be for original user name.

Q: Will inactive/banned names ever be made available to us? And is the name *name stated* currently taken? Every time I try I get "an error occured."
A: I can't go and tell you which names are available or not. : ( We will be freeing up a bunch of inactive/banned names soon. Not entirely sure when.
*Pmod addition* If the username is taken, it specifically says "username unavailable" The error is probably due to heavy traffic.
A: Could be. So you may still have a chance ; )

Q: Haven't some names already been made available of banned accounts?
A: I'm not sure

Continued
2n was here

01-Oct-2009 21:30:25
Q: Would a * next to the name of a player who you know already existed mean their name has been removed/cleared/whatever? Open for use again?
A: Umm Can I take that one away? : (

Q: Some have accounts that were just used for the cc feature and are not longer needed. Anyway to request to have them removed?
A: Um, I don't think so. We don't delete accounts.

Q: Will Jagex be decorating down here for Halloween.
*Pmod addition* Would be nice to have banners here of previous Jmods who have gone on with with their dreams.
A: Erm, not sure. I know that getting this place spruced up is something you've been suggesting for a long time. I'll pass it on.

Q: Can we have a hint for next week's update? : P
A: ; ) *censored*

Mod French had this follow up:
*clears throat*
It was asked yesterday whether you could "out" someone as an fmod. I had a word with the others and was told that, so long as they only said so when asked and specifically included "forum mod" there wasn't a problem. If they only said, "mod" they could be told off (reported) for mod impersonation. It's not something to go shouting about to be fair so I would only say so in response to a question about it. So an Fmod shouldn't go around shouting about it.

General discussion - You should only "out" a Fmod with their permission if it comes up by another player in conversation. No need to announce it otherwise. Keep in mind, you can verify Fmods via the forums. Forum mods are listed at the top of the Runescape Forums screen to the right of the Code of Conduct. Take note that the names may not be in alphabetical order as some Fmods have changed names and their new name is where their old name once was.

The end
Mod Mat K
Jagex Mod

02-Oct-2009 10:42:35
Here are the surgery notes from this morning.

P-Mods in classic, or talking to players in classic, will not have a crown displayed to their name.

Mat.
Plasma Ball1

02-Oct-2009 13:39:51
Last edited on 02-Oct-2009 13:40:15 by Plasma Ball1
Australian Surgery, Friday, 2 October 2009, Mod Mat K and Mod Hohbein

-PART 2-

*After Mod Mat K left, Mod Hohbein arrived.*

Q: Is Seven still doing the AAMC thngs?
J-Mod: He should be, yes as far as I know.
Plasma Ball1

05-Oct-2009 11:23:45
Last edited on 07-Oct-2009 03:38:44 by Plasma Ball1
Australian Surgery, Monday, 5 October 2009, Mod Howes (but apparently Mod Mat K was here first)

P-Mod: Britain goes back to GMT+0 on the 25th.

*Talks about confusion with time zones*

J-Mod: I think I'm going to post the forum clock I have in the events forum. I'm asking for an official clock too but I'm sure there must be reasons why we haven't done it yet.

Q: Any news on when the P-Mod report list will have proper categories?
J-Mod: No, I'm agraid I've not got any news for you just yet. Basic rule of thumb - we pass on news as soon as we get it ourselves.

Q: Is it true Forum Mod invites are sent out once a month?
J-Mod: I'm not sure. That sounds right though, as they're less frequent.
P-Mod#2 *addition*: Yes they are, a P-Mod at a previous surgery said it.

Q: Just thinking, there are now 4 avenues to report offensive names, which is the most effective?
J-Mod: It's an abuse report. It's one button-click for us and goes right into an offensive names queue that someone as always on. Atleast, that was the last I heard.
Maskyn

05-Oct-2009 20:47:51
-5th of October 2009: UK Surgery: Hosted by Mod Timbo-

Around 25 Pmods were present.

Q: Where can I suggest a slight adjustment to the recent name changed? Cause as a mod it is difficult not knowing the names of players and I can't add them all to my list to check there names, which I have been doing.
A:Mod Emilee runs e Recent Update thread in feedback for P-Mods in Procedures I think. (QFC: 8-9-390-57819673)

Q: Do these surgeries happen everyday at this hour?
A: If you look at the P-Mod forums and go to the Player Moderator News forum, there is a surgery schedule thread which lists when, and where each surgery is held. (QFC:7-8-239-48091191)

Q: Ty, and where it says "Playas workshop" or "laf troupe"?
A: They are P-Mod led sessions, Aja runs the LAF Troupe so you might want to talk to her about that if you're interested There are threads for each but I don't remember where exactly (QFC:58-59-552-56710832 & QFC:58-59-680-59232975)

Q: I just got put in a new Pmod group, named water, how can I learn about them
A: We used to use P-Mod hroups for certain things, like quality checks etc, we don't use them much these days. There is a thread for suchWater-ites like yourself in the P-Mod community forums (QFC: 58-59-558-56746399)

Q: How long do you have to be a Fresher?
A: How ever long it takes! It usually takes a few weeks but you'll be told when you've graduated

Q: Does "graduation" requite meeting some requirements?
A: Not officially. It's just being awesome and not..*ahem* being a bad person

Q: Any idea how long till w61 is unlocked for surgeries?
A: I don't know actually, I can log on from home but can't on my J-Mod. I'm assuming it's the security stuff that is not on the new servers yet.

Continues
Maskyn

05-Oct-2009 20:48:16
Continued

Q: Returning to the graduating thing... Does a graduated mod differ from a Fresher?
A: A graduated Mod is a fully fledged Mod as far as I know
P-Mods in choir: Mute ability works now!
*addition* And modlings may use Mentor Help forum only up to their first 3 months

Q: Whoever runs the Mentor Help cc, can I get added?/Who runs the cc now, Mod Poppy?
A: Give it a few days, if it takes too long, send in a query. Mod Poppy runs the cc now.
*addition* In Mentor Help cc gold stars are mentors, and silver stars are LAF.

Q: What is the name of the "Mentor Help CC"?
A: Mentor Help
*addition* You won't be able to use Mentor Help after you graduate, but there is a 'Comm Unity" that can be signed up for on the forums (QFC: 58-59-507-55506763)

Bobbicat is working on a new initiative whichwill have the CC manned on a schedule and also offer exciting events. You can talk to Bobbicat for more details

Q: How can you become a mentor?
A: Send €100 addressed to Mod Timbo. Mentors are chosen and invited by the curatorsm we invite the more experienced P-Mods to help out and generally be mentory.

Continues
Maskyn

05-Oct-2009 20:49:13
Continued

Q: Are there any plans to add previous usernames to the forums?
A: You mean the ability to see the old name?
Q: Yep
A: Not that I know of. And yes, it can be frustrating now
*addition* There are some threads with "my old name was" info that might be of some help if you really want to find out
A: It does seem that both sets of Mods have a similar thread in both sets of their forums
*addition* A combined thread in Club Mod maybe? With some kind of fancy Jmod-made list?
A: Mmm.. Maybe, but there are an awful amount of mods, would be almost a fultime job to handle the thread
*addition* Idea- the Fmod list auto updated the names, how about apply that to this sort of thing, in Club Mod?
A: The auto-update is to do with the F-Mods permissions on the forums, I don't think P-Mods have a similar sort of thing. Like F-Mods don't have special permissions in-game, so they can't have a special room like this.

Q: I wanted to ask if we can only ask mod related questions in here, because I had some other thing I wanted to ask.
A: It is primarily modding questions, yes. There can be the odd off topic question but we don't encourage it.
*addition* *raises hand non proc* for non procedural things. But "real" modding questions for first, and only if there's enough time.

Special line for Mod Timbo here, because he wanted to have his beauty captured in the minutes. Here ya go!

Q: Any idea if after this display name update some old unused named are gonna be freed again some time?
A: We're thinking about it, no decisions been made though

Q: How is the work on the "splashing" going?
A: Swimingly? I genuinely don't know but I do know that work is ongoing.

Didn't catch the whole conversation that follows after this (or was bribed to leave out certain bits). But I did catch a bit about Mod Hohbein and Mod Timbo wanting to do a calendar shooting of them in bikini for the Jagex Shop. So keep your eyes peeled

Continues

Maskyn

05-Oct-2009 20:49:42
Continued

Q: (combined questions) Is cc advertising in cc reportable if it's spam?/I heard that even game related things can be muted if they spam a clan chat, is this true?
A: If it's spammed/Yes, game related spam in CCs is reportable and mutable. If they can only use quickchat anyway, a mute won't help. But quickchat can be reported without. Please dont report anyone that's making snide remarks in QC.

Q: What would be classified as "spam" though? When it is no longer to have a conversation withpout being seriously disrupted?
A: Spam is usually easy to spot. Might want to refresh yourself with the Oracle, it explains it there fat better than I ever could (QFC: 8-9-23-25562643)
*addition* What if ****itutes spam differs from situation to situation. It takes far less to disrupt the conversation in a CC than in-game, which is why it's mutable in CC only (game related spam). Basic rule of thumb is if a conversation is disrupted people are bothered by it. So making fishies in Karamja dock might never bother anyone, even if spammed. Use your best judgement to determine if it's trule muteworthy. Depending on where you are, how many people are there and if anyone is truly bothered by it.
*addition* Should we ask them to stop spamming even if it's QC spam?
A: I doubt they'll listen but it's worth a shot. Up to each mod if they wish to do that.

Continues
Maskyn

05-Oct-2009 20:50:07
Last edited on 05-Oct-2009 20:52:05 by Maskyn
Continued

Q: What about spam in the FunOrb lobbies? They're kinda like Clan Chats. Do we treat them in a similar way?
A: Not with the game-related spamm that is specific to Clan Chats only. If you think it's excessive, report without and we'll deal with it, but for normal, nonsensical spam - report and mute as normal.
*addition* Would buying, for example, lobsters in a lobby be game-related spam?
*addition* Wouldn't that be considered spam for FO since there aren't any lobsters in FO? Atleast that you can buy/sell? Ditto for any buy/sell on FO?
A: That would be considered as non0game related spam. There isn't anything wrong with scussing RS in FO and vice-versa with FO in RS. I'd say it's muteable, so if someone was like:
Buying zgs max price ge
Buying zgs max price ge
Buying zgs max price ge
Buying zgs max price ge
Buying zgs max price ge
Buying zgs max price ge
Buying zgs max price ge
Buying zgs max price ge
Buying zgs max price ge
Buying zgs max price ge
Buying zgs max price ge

I'd report and mute for that, because it's useless.

Q: Saw a player tell others if they want to see a glitch, "press enter, type gpd4 and press enter". What is that and did it require a report?
A: It's not a glitch, try it for the hilarity.
Several P-Mods: I'm a newb.
A: I wouldn't report as it's likely they're joking, but you could report without a mute for encouraging others to break the rules, if they're genuinely trying to scam players.

The bikini topic returned several times during the surgery, and a lot of P-Mods would buy a calender featuring all CM Jmods in bikini, apparently. Maybe a new market?

The End
Maskyn

06-Oct-2009 20:25:55
-6th of October 2009: UK Surgery: Hosted by Mod Kathy-

About 25 Pmods attended.

Q: Is it against the rules to use a clan forum?
A: No, just you aren't meant to advertise any clan sites in-game.
*addition* You use them at your own risk, the forum admin will have access to your IP, which can be used to find personal information about you, as wall as ddosing, which has been a popular topic as of late.
A (on ddosing): It usually targets at players to cause disruption.

Q: A lot use the RuneHead forums, what is the RuneHead forums used for?
A: RuneHead is a huge database of clans, with basic info about any that use the website
Q: So no one can get (player) info from that?
A: You mean normal users on RuneHead?
Q: Normal users
A: I couldn't say as I don't know the workings of the site. I wouldn't think so but couldn't gaurantee.

Q: There's a problem again with muting on some of the FunOrb servers, specifically under selling account, it works for other rules. A J-Mod said you can mute for another rules, so stop the rule breaking. My question though, if you did this, would it be flagged as an inaccurate report, or will you guys be aware of why we mute for a different rules?
A: No, that is fine. We know that there may be other offences in the report. They are checked carefully.
Q: Ty, so that's fine even if the only rule break is acc selling and I was to mute for spam? As acc-mute won't work?
A: Using a mute under a different rule is fine. If the offence needs a mute, that is.

Q: Suppose I get seriously offended. But suppose I'm used to the fact some people are just like that and I prefer to ignore rather than try to act against that and I don't want to mute. DO you still want to hear about such players?
A: We encourage the use of your ignore list, that is why it is there. Although if what they have said is severe, a report can be sent in. You are volunteers, you don't have to take action. But we do like to know about situations that may need attention.

Continues..
Maskyn

06-Oct-2009 20:26:39
Continued...

Q: Right now, there seems to be an extreme lack of P-Mod support on FunOrb. Are there any plans to get that changed?
A: You mean from P-Mods or for P-Mods from us? We are looking to improve how Mods are supported and how the team works. I can pass on your concerns.
Q: The biggest thing that brings it up for me is around two weeks ago, there was 2 or 3 days that mutes and reports couldn't be done and people were causing -major- trouble and there was no way to get a hold of anybody for it
A: I know that the issue was passed along in a PQ and it was checked, but I understand what you mean. I will make sure it is checked and that the situation is brought up.
*addition* Was that the few days the J-Mods went on a paid jaunt?
A: No, it was before that.
*addition* For any serious issue, you can always get a hold of atleast one J-Mod with the use of the query, which myself and I know one other did with the problem which was just mentioned. To which it was fixed within 24 hours.
A: PQs are a very useful tool for getting our attention if there's something urgent. Well, we will look into it.
Q: Currently everything is RS based, P-Mod Centre, P-Mod forums...
A: That is partly because of the size difference, but I know that the company as a whole is looking at improving FunOrb.

-It was noted that the report system on FunOrb is fine now-

Q: Was wondering avout that new machinescape or something like that? Is that a better RS game coming out?
A: It's seperate.

Continues...
Maskyn

06-Oct-2009 20:26:51
Continued...

Q: Any changes planned for game-related spam?
A: Yes, devs are looking into ways to combat it and we always encourage the use of an Ignore List
*addition* THis is a chain reaction, because no matter how often you tell people to use the Ignore List, some won't do it and while you ignored the initial spammer, you hear these people shouting at a spammer, creating additional spam. It's not very convenient, especially in clan chats.
A: True, it is being looked into but I can't say what will/may be done.

-Game related spam in Clan Chats may be reported-

Chat about bigger ignore list here and ignore list in general here.

Q: What a quick, snappy thing to say to someone who won't add someone to their ignore because it's full?
A: I'm not sure, but remove the oldest names on there to free up space.

J-Mod: We know that players want a bigger friends list and Clan Chat system is also going to be upgraded, but I couldn't say when.

Q: Where can I find Jagex' Twitter?
A: There is a link in the Contact Us Forum Specific Rules

The End
Plasma Ball1

07-Oct-2009 06:16:11
US West Surgery, Wednesday, 7 October 2009, Mod Lorenzo

Q: Are we still being asked to report names if we see bad ones?
J-Mod: Yes pls.

Q: Is there a reason we can wield pickaxes but not, let's say, hammers?
J-Mod: No idea tbh.
P-Mod#2: You can wield warhammers.
P-Mod#3: Because a smithing hammer would have horrible stats.

Q: In a clan chat, players were saying they were stuck in walls in GE. I told them to do a bug report, anything else?
J-Mod: Not really, just report the bug. They probably are doing it on purpose.
P-Mod: Okay, but then others said post in Jagex Lite.
J-Mod: Could post if you really want to, a mod may be able to help. Sometimes you can't home teleport [if you used it before within the last 30 minutes].

Q: Well, I have been doing interviews for the [Runescape Fan/Help site] radio, would there be any problems with asking Pmods to interview. I know J-Mods don't want to at this time.
J-Mod: Err, I'm not sure, but as you follow the normal 'don't talk about this rules' then I don't see why not.
P-Mod: I don't plan to interview anyone solely on P-Mod status.

Q: Can P-Mods identify themselves on off-site forums?
J-Mods: They shouldn't really. Same as on the forums, it just causes hassle.
Maskyn

07-Oct-2009 20:20:06
-7th of October 2009: UK Surgery: Hosted by Mod Mark H-

About 10 Pmods attended.

J-Mod: For the record guys, default surgery world is 81 for now.

Q: If people lose membership in the next 28 days after name chance, will they be allow to change names back or will be stuck with the chance of losing their old name
A: It will be passed on.

Q: *non proc* What does that stand for?
A: Non procedure

Q: Regarding display names. In Clan Chats you cannot see when people changed their names unless they are on your Friends list. That makes life hard when you are ranked in an open CC. Is there a possibility to see the old names for ranked people only?
A: It's been suggested, can't say if it's going to happen though. Devs said it would be hard on a technical level.

Q: It was said that more display names would be released (innactive ones). Any idea when that would happen?
A: No idea. I think it's on the horizon but may be a while. Would take a lot of man hours.

Q: If someone has a choob act and do not remember their pass or recovery questions. Will they have the ability to change their name to that name?
A: The inactive names will only be for accounts that have not logged in for a looooong time. You can't do it yet, but maybe in time.

@As I still have some room, here are two non proc questions.@

[Non Proc]
Q: In the news it said *something* about priority not going to IPs, what exactly is that referring to? Drops? Waiting rooms for minigames?
A: That's where a faster IP (internet) would get a resource I think.

[Non Proc]
Q: What's the deadline for the Crowning Moment competition?
A: I'll put a date or something tonight

That's it
Plasma Ball1

08-Oct-2009 14:08:09
Australian Surgery, Friday, 9 October 2009, Mod Hohbein and Mod Paul M

Q: The listing for QA Groups in the P-Mod centre only has the pmod name. Is that a bug?
J-Mod: Intriguing. I haven't a clue but good call. I'll check that out.

*Mod Paul M enters*

Q: Why can girls only bow while boys can curtsy and bow? RuneScape isn't being discriminate against women now?
P-Mod: If you right-click you can bow and curtsy.

*Mod Hohbein leaves*

Q: Can we say jerk?
J-Mod: I'da say that saying jerk isn't bad in itself. But if someone followed someone around calling them a jerk. That might be not so pleasing.
P-Mod: I can think of another bad meaning.
J-Mod: If used in that context, then I guess you know what to do.

Q: Can we block avatar pictures?
J-Mod: I can't see that being a problem.
P-Mod#2 *addition*: We should also be able to choose a facial expression for the avatars from the ones available in-game. We should also be able to choose from either full-body or face avatars.
J-Mod: I'll pass your feedback on.

Q: Will forum avatars be adapted to FunOrb forums?
J-Mod: I don't know tbh.

Q: Are there any ideas or developments in the words to enhance how Player Moderators support the community?
J-Mod: If you mean back and engine updates, then I can't really say. (and that doesn't mean that there are!). But we're continuing to put more and more emphasis on community support and we'd love to have you guys work with us on that. I think there are loads of ways we can support ideas from themed worlds and training world to more involvement in events and competitions. I should stress that those aren't plans in the works right now but just things that I'd personally like to see. And given our direction, I'm keen to see.

Q: "Tarde", that should be blocked"
J-Mod: Means "late" in Polish. It also means "Afternoon" in Spanish.
Plasma Ball1

08-Oct-2009 14:08:41
~Continued~

Q: Shouldn't "inbred" be blocked"?
J-Mod: I'd like to thing that we're adult enough not to have to. The problem with censoring words is that it creates a nann environment. Which can be quite insulting to the majority. Then there's the tech angle. The censor works by looking at characters next to eachother. It then does some crazy maths to decide if the letters rachother would create a bad word. If the answer is yes, the censor kicks in. Thing is, whenever you add to the censor, you then risk censoring a lot of other words that aren't offensive. And that's when we get players with censored names often. So it's a balance.
P-Mod#2 *addition*: Can't you just make the censor, censor/uncensor on particular word?
J-Mod: It doesn't work like that. I don't know the full tech behind it tbh.
J-Mod: If we censor every mispelling, where do we stop?

Q: Is the "Account Review Thread" going to be unlocked anytime soon?
J-Mod: Why do you ask?
P-Mod: Players have found it's locking profusely inconvenient.
J-Mod: Well, the deal is, we can't keep it open 24/7 as it would create so much work. A return to ticketing is something we'd like to do. First though, we need to make sure we do it right. As last time we had a mass tickets that were pretty pointless.

Q: So we all know that handing out website addresses is against the rules. However, I have heard that if your clan forums is Jagex approved it is ok to say in pm.
J-Mod: That's pretty much the size of it.

Q: Can we tell eachother contact details through PM to friends?
J-Mod: I would never condone passing info to eachother as you can't really tell who you're often talking to. But, I do know that loads of P-Mods chat to eachother on MSN. So, do we add black marks on principal or accept that many people know their own mind and take risks into account.
MI5 Target

08-Oct-2009 20:16:18
Last edited on 08-Oct-2009 20:27:10 by MI5 Target
UK Surgery, Thursday, 8 October 2009, Mod Calm

Q: Found a YT account offering J Mod accounts and advertising login details for lots of accounts. Have added it to scam sites list but can PM it you if you want.
JMod: Send it via query and I'll pass it to ICU tonight.
Q: Seems like alot of players are falling for it too

Q: Had someone use a throwaway account to disrupt Mod Grantham's surgeries - tried quite a few accounts, clearly the same person. So I reported and queried saying it was the same person, which I have been told to do before and always have. But I had a reply back saying you don't track the accounts, which is different to what I've always been told. So should I still continue to do this in the future?
JMod: Yes still continue to do it
Q: Ok, thanks
JMod: CM don't link the accounts but our investigations team can. . Sorry for the confusion
Add: I wish you guys could, routinely. Bet it would be eye-opening. Acc's need to be linked for your tools and flagged to show recent reports against a linked account. Then it would simple for you to click into the indicated account and see if it's a similar offense.
JMod: Again, we can link the accounts, but it's quite a slow process to load up an account on our back systems and then investigate it all fully. We don't want to make a mistake so we investigate every linked account fully. Sometimes there are literally hundreds.

Q: If someone types a few lines to form a picture that looks very obscene, what action should I take?
Add: With the new oracle, whats the situation for aqpw?
JMod: You can report without under disruptive behaviour. You shouldn't be muting for aqpw anymore. You can report, but please don't mute.

------
Other occurances: We welcomed some new freshers. Good luck to all of you Calm is now off till Wednesday, so expect a slow reply if you were querying him

~MI5

Plasma Ball1

09-Oct-2009 11:01:37
Last edited on 09-Oct-2009 11:03:44 by Plasma Ball1
Australian Surgery, Friday, 9 October 2009, Mod Hohbein

Q: We are now unable to click with the middle button.
J-Mod: Ok.
P-Mod: Should I post about it somewhere?
J-Mod: Err, no. I think that's already known about.
P-Mod: Do you think they'll fix it?
J-Mod: No Idea to be honest, not sure if it was intentional or not.

Q: A person knew that someone was account sharing but this person had not admitted it in-game.
J-Mod: If you've got the name of the player you could query it to us. But yea, in-game, don't report it unless the admit something. We can only take action based on what they say.
P-Mod: What is the ask about it in Jagex Lite?
J-Mod: They shouldn't do that there really. As we don't want people naming others on the forums. Especially when it's something like this. It'll only cause problems. Basically they should report it to us in-game if the player talks about it/admits it. Otherwise there's not much else that can be done apart from if they give you the name, and you forward it to us via p-mod query.
P-Mod#2 *addition*: Why not create a thread in "Contact us" forums?
J-Mod: It'll create a tonne more work.

Q: There's a name in Mod MMG's chat. It's quite confusing name I'm sure we can report things like it. It goes, lIIllI (LiiLLi)
J-Mod: Report under offensive account name.
Plasma Ball1

12-Oct-2009 11:37:33
Australian Surgery, Monday, 12 October 2009, Mod Hohbein

Q: Can a J-Mod see if a P-Mod is a P-Mod when they post on the forums?
J-Mod: We can find that out.
P-Mod: But you can't see it?
J-Mod: It doesn't automatically tell us they're a pmod but we find out. We should treat P-Mods the same as any other player on the forums.
P-Mod *addition*: If I query, say the advert complaint department, can they see I'm a P-Mod?
J-Mod: Yeah, but I'm not 100% sure.

Q: When you say P-Mods can post without the requirement, I assume that's F2P, but. Even though you can post, to access the P-Mod forums, unless you have the total XP for regular forums you are meant to avoid posting on the public ones.
P-Mod#2: Actually they posted an announcement in P-Mod news that says P-Mods can post regardless of their total. But it doesn't work that way for FunOrb.
J-Mod: Apparently P-Mods can post without the total level requirement.

*Mod Howes enters and then leaves*

Q: Is it confidential that we are able to see if a message has been created by quick chat or not?
J-Mod: What do you mean?
P-Mod: Well, messages in chat sent in by QC don't have a report option (right-click).
J-Mod: For a quite life I'd probably suggest not sharing it as people will undoubtedly hound you about it. I don't think it's necessarily confidential. Players know you can right-click report I think. I'm sure it's mentioned somewhere. And they could technically figure out the rest themselves.
Maskyn

12-Oct-2009 21:06:49
-12th of October 2009: UK Surgery: Hosted by Mod Mat K-

Around 30 Pmods attended.

Q: I have had a few friends who posted on the "Are you community focused" thread. How long does it take for them to be notified if they qualify and on what page are you now?
A: They won't be notified, and we are up to... About a week ago.
Q: Ok, but once you see a post, how long does it take before a person gets an invitation?
A: Can be anything up to 4 weeks.

Q: One of my friends got an F-Mod invite, is it true you make F-Mods in batches?
A: That's right, we invite them at the beginning of each month.
Q: Ok, my friend submitted his URN, how long before he becomes one?
A: Once we have his urn, it will be at the start of the next intake, which will be in November. He'll get a message telling him that.

Q: Friend of mine recently came back after a hiatus and was told on log-in he had a message in his inbox. Logged in, there's wasn't one, I assume that's because it's deleted after 3 months. Because he's F2P, there's not a whole lot of reasons why he would have gotten a message. Any way for him to find out what it was about?
A: Yep, he has to ask a J-Mod, get him to send a mail.
P-Mod: There's been a few threads about the 'phantom message' on the forums, could it perhaps be that?
A: There are some bugs with the message system which will be addressed.

Q: I was wondering if the 76k-trick is okay to do and what Jagex' stance on it is.
A: TO be honest, there are much better ways to make money. 76king is probably the least reliable, but at the moment it is not against the rules. In the end, just do what you enjoy, let these people do what they want, there is no point in getting upset about it.
Q: Will Jagex be changing this?
A: Possibly.

Continues...
Maskyn

12-Oct-2009 21:08:23
Continued...

Q: I was WCing yesterday and there was a WBM, he was reporting everything and anything really, even what the cencor has caught. I tried advising him not to but he insisted that I were to mute everybody. What should I have said to him? I just left the area.
A: That sounds like the best thing to me. I think I'd have told him to chill out and try to help people rather than report everyone. And then told him that if he reports everyone he will never be a mod.
P-Mod: I'd have said "Soz, my mute stick is in the repair shop"

Q: Question about solicitors. Is Jagex going to really do anything about them. A lot of them are sexual predators. World 3 is full of them.
A: A lot of them are not sexual predators, so let's take the sensationalism out of it. Most are kids with hormones running wild, so 99.9999999% are in no more danger than having rather embarrassing memories as an adult about it all. But. it is still something that shouldn't be allowed in game, so mute it and we will take it from there.
Q: Will Jagex ever do something to stop it?
A: Reporting is the best that you can do at the moment. However, we have the community safety team who deal with the real threats so that they are as safe as possible doing that.
Q: How can you tell real threats from excited teens?
A: Because we work very closely with CEOP and other official organisations

Q: I saw cybering party a few weeks ago and I didn't mute any of them, but just reported
A: If they are advertising it, you can mute them.

Q: What is Jagex doing about people who has unobtainable avatars on the forums and what can players do to help?
A: There are a few bugged things going on and we're looking at a solution. Although I can't say what it is.

Some chat about the new forum avatars follows, how some avatars look weird and some great suggestions for new ones.

Continues...
Maskyn

12-Oct-2009 21:09:38
Continued...

Q: The people who use QC, muted or not, can those who are muted have a different colour? And also people who say Salmon over and over, can we report if they do them load of times?
A: Yes, you can, if they are spamming a CC with salmon, you can report them. You can report people spammed CCs with QC too.
*addition* I think some QC phrases need removing
A: Which ones?
P-Mod: Since we'd never use them, and immature people do. "I like you item: Monkey nuts" for example.
A: If that's the worse people are saying, then I think we are safe.

Q: Something that could help a whole lot in clan chat: Those spammers that hop in and out. Could there be a timer for them to exit out?
A: We are looking at that.

Q: We have not had an elemental (QA-groups) get together in a while, competition wise. What's your thought on perhaps a skilling competition on a weekend?
A: Sounds cool. I think it's a great idea, however, as much as Poppy would like to be involved as possible, I don't know how much time she will be able to give to it. She is still learning after all. So when you plan it, think about how it can be organised with the least amount of necessary J-Mod input.

*example* With the skilling competitions I have run, the most time consuming thing has always been getting the xp together. Last week I did one with the maxed players, it was an hour long WC competition, I organised it so that everyone who wanted to take part got in my CC, I added them all as friends and then used the look up a friend feature to get all the XP. Copied it into a spreadsheet and the scores were ready in seconds. But it requires less than 200 friends and everyone to do it at the same time.

Q: Is the water cc still open?
A: What's the account name?
Q: Was water ele. It was under Fran's name as owner.
A: Hmm, I think we may need to look into that.

That's it for now
Plasma Ball1

13-Oct-2009 16:13:21
Last edited on 13-Oct-2009 16:19:57 by Plasma Ball1
Australian Surgery, Tuesday, 13 October 2009, Mod French

Q: Someone mentioned that on a pvp world in a safe area. If you throw a snowball at someone you can be attacked by them.
J-Mod: Oh? Have you reported it?
P-Mod: I was just checking if you knew about it. But I'll report it.
Maskyn

13-Oct-2009 20:06:02
Last edited on 13-Oct-2009 20:07:31 by Maskyn
-13th of October 2009: UK Surgery: Hosted by Mat K-

Around 8 Pmods attended.

Q: Is an offensive name good enough to mute?
A: You do not mute offensive names.

That's all, it was a quiet and short surgery
Plasma Ball1

14-Oct-2009 04:06:05
US West Surgery, Wednesday, 14 October 2009, Mod Lorenzo

Q: Are the Trouble Brewing robes going back to their regular price?
J-Mod: No-one's mentioned it, it appears that they are ok as they are.
Plasma Ball1

14-Oct-2009 14:25:14
Last edited on 21-Oct-2009 14:13:04 by Plasma Ball1
Australian Surgery, Wednesday, 14 October 2009, Mod Howes

*Mod Kathy enters*
*Mod Kathy leaves*

Q: Is reference to sex reportable?
J-Mod: People talking about sex should be muted. If you see an offensive cc name though, report in a query.

Q: I've sent in a few offensive cc names a while back, and it seems that they still haven't been changed.
J-Mod: It can take time as we add incremental offences to those who ignore our requests. Rest assured they will be dealt with.

Q: Do we report innuendo?
J-Mod: If an innuendo that is being used to cause real upset and harm, go for it. If it's a one-off thing, don't worry about it.

Q: Can you disable the ability to have a cc for those who abuse it?
J-Mod: We're not able to modify cc names just yet, but we do ban if they persist.
P-Mod#2 *addition*: Can't you just log into the account and change the cc name yourselves since Jagex owns the account.
J-Mod: No, we do not and cannot log into player's accounts. Anyway, I can't go into any more specifics without sharing company info.
P-Mod#2: Jagex technically owns all our accounts.

Q: Is it legal to offer membership as a prize if the sponsor paid for it using a prepaid card or a PaybySMS code?
J-Mod: In-game? I'd be very wary of the kind of competition. If it's an external site, that's fine. They paid for it and it's ok to give away. Prepaid card number are not treated as evidence to recover accounts. They're way too insecure.
Maskyn

14-Oct-2009 20:13:52
-14th of October 2009: UK Surgery: Hosted by Mod Timbo-

About 15 Pmods attended.

Q: Are surgeries all in 81 from now on?
A: J-Mods can't log into 61

Q: Can we report if someone is accusing someone of breaking a law in real life, such as "so and so is doing drugs" "such and such is a child predator".
A: Yes
Q: With or without mute?
A: Dependant on the situation.
*addition* It's likely worth a report without, if someone claims another person is a predator, if only so that Jagex may investigate for veracity. Event with that, though, use good judgement. If someone is being harassed, it may just be a false accusation. If it seems to be a player's honest opinion, though, a report without can't hurt.

That's it for today.

Plasma Ball1

15-Oct-2009 04:29:18
US West Surgery, Thursday, 15 October 2009, Mod Lorenzo

Q: Has 81 become the default world and 61 the backup?
J-Mod: No, some of us have been having problems getting in 61. So it's easier to come straight here for now.
P-Mod: So we will eventually go back to 61?
J-Mod: That's the plan as far as I know.

Q: I was recently threatened with being put on YouTube for comments made in a cc.
J-Mod: Yes?
P-Mod: I was just wondering if that threat, it related to me being demodded in public humiliation (well if I cared) is reportable/send in a query?
J-Mod: You could send one if you wish.

Q: You know the "Tip of the week" at the Welcome screen? Well one week, it should say "Player Moderators don't have to help you even if you ask."
J-Mod: I'm not sure that would give the right message.
P-Mod: Well, it says that in the rules.
Plasma Ball1

15-Oct-2009 12:14:34
Australian Surgery, Thursday, 15 October 2009, Mod Crow

Q: Today someone said, "after I do this quest I'm going to commit suicide". So I left it a few seconds to see any "just joking message" then reported it. After he said, "by going to the kbd with nothing on"
J-Mod: Good. That will make sure we can take further action.
P-Mod: Do I send a query?
J-Mod: No need. When the report was sent it will have given us enough information to fully investigate. We'll be able to check if they were being serious or not.
P-Mod: But he said that after I reported.
J-Mod: We still have to use what's available in the report. It's a necessity. Even joke suicide messages have to be treated very seriously. Whatever the report shows we have to use. It should however include the information just after the report too.

Q: When a player is appealing their offences they can choose "someone else was on my account". Now, if that person changed their name, can you reverse it?
J-Mod: We can alter names if needed. We can revery it back if necessary. The player can of course do it themselves in 28 days.
Mod Kathy
Jagex Mod

16-Oct-2009 11:24:17
Australian Surgery, Friday, 16 October 2009, Mod Kathy

Q: If a player says that they are under 13 what action should be taken?
J-Mod: The player can be reported, we will then check out the situation.

Q: Is it okay for clans to share an account for the CC?
J-Mod: No, it is account sharing and would be very likely to end in conflict with the account being contested.

Q: What is the average time between a player submitting their URN and being given a tin hat?
J-Mod: Generally the confirmations are sent out once a month so it could be anywhere between straight away and a few weeks. This would depend on how close the URN was submitted to the confirmation date.

Q: Is it okay for a player to have 'sxc' in their name?
J-Mod: It really would be a judgement call. If the name is being used by someone who is soliciting, then it would be classed as an offensive name. If it is a name used by someone who plays the game as normal and there is nothing offensive in the name, there is no issue. If in doubt, post the name in the thread below to be checked.

'Offensive names in Lumbridge'
Quick find code: 8-9-120-58851191

I think that is about it.

=Kat=
Plasma Ball1

19-Oct-2009 13:29:59
Australian Surgery, Monday, 19 October 2009, Mod French

Q: Do adoptions count to solicitation?
J-Mod: Yes.

Q: What are you supposed to do if you hear about a riot?
J-Mod: Riots are something that mods are advised to avoid. Mainly because the aggression could then be directed at you.

Q: Do we report dead baby and I eat baby jokes?
P-Mod: I asked this in another surgery a while back, he said to ignore it as they're probably just immature people.
2n was here

19-Oct-2009 20:40:37
========19th of October 2009: UK Surgery: Hosted by Mod Jon H========

22 pmods were present.

Q: Do pmod pqs (tickets/queries) and fmod pqs go in the same queue?
A: Yes and no, they're separate but we *should* get them at the same time. Priority queries.
Q: Dual mods should use the query that's most appropriate to the issue then? IE it wold matter which one they used?
A: Aye, better use the p-mod one for game stuff and f-mod one for forum stuff. They are separate but concurrent.

Q: Is the procedure any different for recovering a hacked account where the password was changed vs recovering a hacked account where the password was changed and an email added?
A: Honestly, I'm not sure, as I have never had an account hijacked, nor worked on the account recovery teams. I've been in Community Management for 3 years, we don't do pass recovery,sorry. Might be better to ask that one in the p-mod forums I think, then one of the other staff could answer or we could at least find out and get back to you. If I tried to answer, it'd be my own educated guesswork, really. : (

Q: I had a player ask me about an email he supposedly said he received from a Jagex Mod. He said gold crown regarding a suicide website he should visit - suicide prevention. Is that common? Or is this a lie?
A: Sounds legit. We do have a community safety team who responds to matters of concern such as suicide if someone mentions them in game or in forums. And one of their approaches is to recommend avenues for help if someone is mentioning suicide or self-harm etc. which would include advice websites etc. Obviously, it depends on the situation and the evidence though. Best thing to do is to use "report abuse" to report the in-game chat where mentioning self harm etc. We probably won't give them an offence for it, but it means we have the evidence recorded as a transcript. Then when we get the snapshot, we will notify our community safety team who will deal with it.

Continued
2n was here

19-Oct-2009 21:00:34
Conversation continued regarding players discussing suicide.

Q: What would you recommend for p-mods with an educational background on such issues . . . Just report still or can they offer advice?
A: Good question. I would say it depends on the situation and on the p-mod's own confidence in their training etc. But in general, I would say probably better to report.

Q: We are told not to get involved with advice even if we have training.
A: Yeah that was what I was getting at really. We can't *stop* you but it is better just to report.

Q: Would we report this using *fyi* in chat screen?
A: Using the whatnow? : D
*Pmod addition* Just a way of saying it's an informational report, not an offence.
A: Oh right, now I see. Yeah, you can if you want. To be honest, if they are discussing suicide or self-harm (or harming others, come to think of it) then we'll take the same action whether you put fyi or not. : ) (It was noted that the use of *fyi* was not in any official procedures)
------
From the Oracle under Self harm and suicide: "They best way to report anything like this is without a mute under Asking for or providing contact information."
------
Q: Is there a way for suicidal players to contact Jagex?
A: Not specifically. In our responsible gaming policy, we recommend that if a player feels their use of Runescape is getting out of control, they should seek advice from a trusted person or medical professional. But we don't specifically provide a place for someone to contact and tell us that they are suicidal. While we obviously have a duty of course to take such matters seriously if they *are* brought to our attention, that does not actually mean that we are suicide counselors or similar.

Continued
2n was here

19-Oct-2009 21:17:51
Last edited on 21-Oct-2009 21:27:25 by 2n was here
Q: Recently I was asked to aid (a player) in an account review, or to help . . .I sent in a report, and a query to attend to it and didn't receive any feedback, just a closed report. . . Did I take the right action?
A: 1) We generally aren't able to offer feedback on individual abuse reports, we would love to (and we used to try and do it) but it's very time consuming so not always practical. 2) We can't comment of specific details about someone else's account. So if you get a message saying "we will look into it" then that's pretty much all we can say. 3) What you did was fine, but please be careful about players trying to use you as a "back door appeal system." That's not what P-mods are for, though I totally understand that you want to help out.
*Pmod addition* Best to just refer them to Account Review Thread in the Contact Us Forum.
(QFC: 103-104-5-59725648)
A: Yes, that is also true. If it is open. And if they have forum posting access.

Q: Basically, I got disconnected a few minutes ago. As I auto-reconnected I saw *pmod name* reply to the answer to his question. I'm just a little worried as I wasn't in the pmod room at the time.
Pmod reply: Normal. You actually come back here for the briefest minute.
A: I didn't know that one actually! Saved again by Aja. : D

Q: We take no action against merchant clan advertising, and now they are advertising in W1 and W3 Lumby. Players are getting frustrated. Seeing them at the ge is expected, but Lumby too? =/
A: Fair point, no action is no action though. : ( I know, I don't like it either tbh.

Q: You probably can't comment on this but . . . will there be a change in the policy regarding merch cc spammers?
A: You're right, can't say, sorry : ( which is as much because I don't actually know about policy changes in advance as because I wouldn't tell you if I did. I do understand, honestly. But I don't make the rules about this and I can't very well advise you to ignore them. : (

The end
Plasma Ball1

20-Oct-2009 14:23:21
Last edited on 22-Oct-2009 07:20:55 by Plasma Ball1
Australian Surgery, Tuesday, 20 October 2009, Mod French

Q: I entered my URN but I haven't been modded yet.
J-Mod: We make mods in batches, so you're most likely to be included in the next batch.

Q: Is "nizzle" mutable, it's apparently slang for a certain racist word.
J-Mod: Depends on the context. What would the rest of you say?
P-Mod#2: No, too vague.
P-Mod#3 No, not right off the bat.
P-Mod#4 No, unless the context was such that someone was being targeted and seriously upset.
J-Mod: Good point.

Q: What do I say to people when they ask how P-Mods are selected?
J-Mod: Jagex check them out and if they're what we're looking for, they'll get invited.
P-Mod#2 *addition*: You can also direct them to the "Are you community focused" thread.

Q: Mutes unsticking? Is this a bug?
J-Mod: Ah, this has been asked in many surgeries but we can go over it again.
J-Mod: The P-Mod mute only lasts until the report is actioned and any offence applied will overwrite the P-Mod mute.

J-Mod *NOTICE*: Mod Howes tells me he has changed the thread to say that World 81 is now the main world for surgery and 41 is the backup.
P-Mod: What will happen to our beloved 61?
J-Mod: There's a technical issue, you all can get in but we can't.

!NOTICE!
81 is now the main world for surgeries.
41 is now the backup world.
Maskyn

20-Oct-2009 20:27:21
-20th of October 2009: UK Surgery: Hosted by Mod Crow-

Around 15 Pmods attended.

I couldn't come before 8 PM, so I don't have the minutes from before that. I don't believe anyone else took the minutes.

Q: What's the opinion on Mods with family playing from the same house? Do you feel it reduces account security?
A: No, I don't think it makes any difference on account security, so long as they follow the same security guidelines they should be fine. If you're worried just perform regular spyware checks on your computer.

Q: Could we have a Jagex thread on mod selection as lots of Mods dont recommend until 6 months.
P-Mod: On what they look at, you mean?
Q: Yes.
A: I'm not sure what that would really achieve. We'd rather just have you let us know of anyone you think would be a great Mod. If we start setting out guidelines it could result in people being missed or people deliberately trying to follow them to get Mod status even though they may not be good for the team.
Q: A lot seem to think their suggestions won't be taken seriously
A: All recommendations are taken seriously. Unfortunately, as I said, being recommended by a Mod does not guarantee Mod status.
*addition* It may well be leaked and interpreted as a "Do this to be modded"-list
*addition* We should never tell someone we have recommended them.
A: Both very true. That could give false hope and could be seen as unfair by others.
*request* Perhaps you guys could add a bit of info in, about all names given the same weight no matter who recommends them, on the recommend thread in Club Mod.
A: I'm not sure that's really necessary but we can have a look.

Continues...
Maskyn

20-Oct-2009 20:28:40
Last edited on 20-Oct-2009 20:29:50 by Maskyn
Continued...

Q: Does it make any difference if more than 1 Mod recommends the same person?
A: Not really. They still go through the same checks but it does help show someone's popularity
*addition* To the recommendation topic - as stated in the thread. It's best to not let people know we're able to recommend at all, as if it's first proper leaked, I can see it being a rather big problem.
*addition* I thought Paul M at some point confirmed we could recommend.
A: You can recommend but it's best not to reveal that you can recommend. It gives them a nice surprise and it avoids any issues. If you reveal it you only encourage people to pester you to recommend them and give false hope to players as you cannot guarantee they will be selected. Pmods recommendations don't overweight regular recommendations.

Q: Isn't there a (un)written rule on how long you've had to know someone before recommending?
A: I'm personally not certain but as it's an unwritten rule it's not something to worry about!

Q: Yesterday I saw an interactive trivia bot, it had people join its CC to prompt questions. It was quite intrueging. What can we do about them, it was very advanced.
A: Report them for macroing. Any form of bot isn't allowed.
*addition* We can't mute though?
A: Not unless they are breaking other rules, no.

Q: At Lumbridge Castle I find a lot of bots doing the splash a lot on those spiders. Is there a way it can be fixed where we or anyone can kill those spiders?
A: If you think someone is botting then please report them for macroing so our macro team can investigate it.
*addition* Could you make the spiders dir regardless
A: I believe the content team are already looking into this. Ic an't say what the outcome will be though
*addition* There's a thread in the Mod suggestions forums for any input on the specific issue (QFC: 9-10-956-59327092)
A: Indeed, though as I mentioned our content team are already looking into it

Continues...

Maskyn

20-Oct-2009 20:29:38
Continued...

Q: Could we have a search on forum content same as on the Knowledge Base?
A: We already have a 'Search Threads' option
Q: Search within content
A: Sounds like a suggestions, in which case I would recommend the suggestion forum so you can go into more detail

There were a lot of long additions this surgery, so I put some additions into separate questions to keep it easy.

!!Check out 'Mods of the Dead' in Club Mod!!
QFC: 101-102-568-59730359

Sorry for the half minutes, but that's it for now
Bonziiznob

21-Oct-2009 00:36:28
Last edited on 21-Oct-2009 00:53:17 by Bonziiznob
Oct. 21st, 00:01 US East Surgery
Host: The awesome vetern mod of cm...Mod Kathy ^-^

Q: Is it possible for Mod Fran's farewell thread to be moved into the archives forum to preserve it?
A: I should think so, I will check around.

Q: Could expressions like omfg and smd be starred?
A: There is only so far we really want to take the censor. As they aren't actually saying the offensive terms it is possible to keep them off the censor

Q: Quizbots are becoming popular and players respond well to them...What do we tell them?
A: It is a situation we are aware of and are looking into. But the players don't need to worry, it isn't a risk to them or anything and they can always add to ignore if they find it distracting for now. If it was reported for anything, it would be macroing.

Q: What is the current situation on Merchant Clans?
A: We monitor the situations. If they spam advertise in other players clan chats, they can be reported. But generally, no action should be taken. If it does, we will do something from our end. Andrew talked about it in a recent Q & A session.
*addition* : And if they are promising something clearly impossible in their ads? Join us, you'll make billions overnight?
A: I would hope players would realize that is a lie, but if you are concerned, report with no mute and we can raise it as an issue. The report would be used as a record rather than to take immediate action against the player.
*addition* : I was told that advertising a CC in game was related thus if players asked we were told to tell them to add advertisers to the ignore list.
A: Yup, if it's in a normal chat. If it's in another players clan chat, it is different.
*addition* : If they are saying billions overnight, should I mute it as a scam?
A: As there isn't actually a visible trade going on with the chat, there isn't evidence for scamming there. It would be no mute and we would take action if needed.
Bonziiznob

21-Oct-2009 00:44:31
Last edited on 21-Oct-2009 00:56:32 by Bonziiznob
*addition* : If I'm certain they are using an autotyper do I report for macroing and add a mute?
A: If it is non-game related then no mute even if you think they are auto typing.
*addition* : Making bils overnight, that's kinda would be a scam. At that point you join the cc and they saw buy w/e they have all sold their items and the new people end up buying them for the high price.
A: Yep, I know the scam. I really would have to be added on to the situation being checked rather than action being taken against a single player. If we stop it, it would be as a whole rather than individual spam merchanting account.

Q: In the cc, we still have a lot of people going in and out saying bad things and since they fixed the chat we can't catch them like we used to. I was wondering if putting a leave timer would help?
A: Yup, we have had the issued raised in pgs (personal queries). It will be looked into but I don't think it will be a quick fix. It could do. A thread could be created on this with ideas on what could be done. Other then that, it would just be finding new ways to dealing with disruptive players in cc I'm afraid.
Checks back in: I just looked into it (cause I'm awesome) and it looks like it should be fixed later today

Minutes Out ~ Bonzi ~
Plasma Ball1

21-Oct-2009 14:07:38
Australian Surgery, Wednesday, 21 October 2009, Mod TIMBO

Q: Is abusing disabled people considered bad or not?
J-Mod: It is very serious but not as bad as racism.

Q: Could the sage give some indication if the P-Mod room is open without having to keep checking?
J-Mod: I'm not sure if it's technically possible.

Q: Will the cc update come soon?
J-Mod: Which one?
P-Mod: The one where ranks can kick even if the person has left.
J-Mod: That update is coming, just can't say when.

Q: Could we have a detailed knowledge base like fansites? (item/npc database and so on)
J-Mod: I don't see many other MMO's in the world offering that. I don't think it's necessary. The knowledge base is fine if you want to find out our knowledge, if you want to go more in depth go to a fansite.

Q: Is the mouse you sell in your gamer pack 2 any good?
J-Mod: From when I had a play with it, it seemed pretty awesome.

Q: What can be done to stop spammers?
J-Mod: Mute them if it's disruptive?
P-Mod: They keep making new accounts.
P-Mod#2 *addition*: Is it possible to mute IP Addresses from making new accounts?
J-Mod: I don't think muting IP's is going to help anyone.
Mod Kathy
Jagex Mod

21-Oct-2009 18:00:04
Cheers for posting up the minutes Bonziiznob. ^_^

=Kat=
PrincesSeuss

22-Oct-2009 01:23:07
Last edited on 22-Oct-2009 01:25:20 by PrincesSeuss
Surgery Notes. Oct. 21, USE Mod Kathy, Surgeon.
as the New York Times says: "All the News thats Fit to be Print"

PMod: The number of pass logins to navigate PMod Centre, is that intentional and forever?
Mod Kat: It appears to be intentional but I can pass it on for feedback about it. I take it you don't like it?
PMod: Errrr 5 pass logins to get 1 message seems a bit much.
Mod Kat: Yup, does seem a bit too secure.

PMod: It would be nice to have a link from messages back to the PMod Centre.
Mod Kat: I imagine if that is added, it would need to have another log in. I will suggest it though.

Mod Kat asked for clarification from an earlier surgery on which 'Mod Fran leaving thread' was suggested for Archives as there were several including one in Jagex Lite. A PMod bumped the thread for her.

A PMod asked about a clan chat situation where two members had traded accounts. Although everyone was upset about it, no one had apparently reported as they were afraid to because it involved high level accounts.
Mod Kat: You can send the name in the P Q (PMod Query) as we can see information from our systems on the logins, etc. She also agreed that players should not be afraid to report anyone. 'The offending players would not be able to kick everyone from the clan chat,' she added.

To a question on a PMod saying they had been called a 'bad PMod' for not getting involved in an argument between two players:
Mod Kat: You don't ever have to moderate or deal with players. So really don't worry, players just have the wrong idea.

PMod: Current status on the trivia bots?
Mod Kat: Being looked into.

PMod: Possible to have the bridge in Falador to allow only one person at a time?
Mod Kat: How come?
The Pmod explained that a clan had been using the bridge for a costume or fashion parade / runway.
Mod Kat: Post it in suggestions (public forum). Programming may be an issue though.

Trivial Notes:
Mod Kathy enjoyed her first actual sunset in sometime since shifting to day shift.
Plasma Ball1

22-Oct-2009 11:52:59
Australian Surgery, Thursday, 22 October, Mod French

Q: Have you put a quiet update in that prevents people from rapidly hopping in and out of CC's?
J-Mod: Not that I heard of, let me ask Mod Emilee.
J-Mod: Apparently a change has been made so that people can't just hop in and out.

Q: Is a person creates an offensive name and you change it to number and they change it to another offensive name what's the change of them being banned soon?
J-Mod: If they do that persistently they'll get a name of our choosing.

Q: Is it possible to make secure logins such as encrypting the weblogin page?
J-Mod: Er, I don't understand. I'm a technical fail.
*long chat about encryption*
J-Mod: I don't think I'm the right person to ask about this. I'll pass it on, but I can't guarantee that I can get an answer.
Plasma Ball1

23-Oct-2009 15:55:08
Australian Surgery, Friday, 23 October 2009, Mod Hohbein

Q: What time are the surgeries next week?
J-Mod: One hour later.
P-Mod: So that means people in AEST have it at 9pm which is after Primetime.
J-Mod: Unfortunately, we start work at 10am and the surgery is at 10am so we can't have it earlier.
2n was here

24-Oct-2009 01:35:48
Last edited on 24-Oct-2009 14:19:57 by 2n was here
========24th of October 2009: USE Surgery: Hosted by Mod Mat K========

11 Pmods were present.

Q: I'm looking at the old J.T.F (2nd of October) and I was wondering why it got unlocked.
A: Um Dunno

Q: It seems that most experienced moderators say you should ignore rather than report. So, I should just ignore rule breaking?
A: That depends on what it is.
Pmod: Let's say a quick chat spammer, or a plain-ole spammer.
A: Yup ignore those.

Q: Do jmods have a policy for saying what programs they use in the office?
A: Yes
Pmod: So saying in surgery they use a specific browser at work is ok? Potential security exploits?
A: I can't see an issue with that. Nothing more than usual as long as we don't give out the security details - Firewalls, virus checkers etc.

Q: The new extendable chat window, is it supposed to shrink when doing pm and then jump back?
A: Not looking any different to me.
Pmod: I have it stretched over whole rs window and then when I send pm it closes
A: Oh wow.

Q: What is the qfc for the latest update about delay in relogging into cc? There seems to be no difference.
A: No clue
*Pmod addition* 8-9-236-59773080 unless you are looking for an offical J-mod thread on the update? I don't think there is one right now as one of the post mentions it as a "silent" update.

Q: (FYI) Someone asked if Mod Fran was in charge of the Water Ele Cc. I (Yogirasu) am in charge.
----
The Element CC's and their pmod owners are as follows:

Air: Rs Air Force, Owner Mythrondir
Earth: Earthling Cc, Owner Cybernatty
Fire: Firesidechat, Owner Sojournor
Water: Water Ele Cc, Owner Yogirasu

Please note that the Element CC's are infrequently used, unless there is a team even such as Mod Wars or a Meet and Greet.
-----
Q: Could we have a list of which Jmod will do which surgery?
A: We don't know ourselves until it is time.

The end
-----------------
Word for the day: "wibble"
What's playing? Meatloaf

Plasma Ball1

26-Oct-2009 14:39:42
Australian Surgery, Monday, 26 October 2009, Mod Poppy

Q: I'm still a noob P-Mod. Any advice?
J-Mod: Have you had a look in the P-Mod community forums, there are lots of initiatives you can join if you want to help bust bots, clean up lumby, chat to players etc. Those are just same.

Q: Is it useful to report autotypers?
J-Mod: You can report people spamming with autotypers if it is not game related. If it is game related you can't.

Q: Why was the Varrock mugger removed (2 months ago)?
J-Mod: When they updated the city, they remapped all the NPCs aswell. But just decided not to put him there anymore. He didn't fit in with the new city plan. I guess they just didn't want him there anymore.
P-Mod: He helped control the bots.
J-Mod: He was pretty rubbish at that tbh, because the bots just levelled a bit when they found out what was happened. And also he attacked the low level new players too, which was quite off putting if you're in your first few hours of RS and you keep getting killed.

Q: Are there flood filters inplace on Funorb's games? Generally, when someone spams, it is alot worse than RS.
J-Mod: No flood control in FunOrb. Spam isn't deemed enough of an issue for us to implement it, but if that changed we will.
P-Mod: Arcanists lobby?
P-Mod#2 *addition*: Why aren't FunOrb Lobbies considered to be like clan chats in RS (for reporting circumstances)?
J-Mod: That's a question for the funorb team.

Maskyn

26-Oct-2009 21:04:11
-26th of October 2009: UK Surgery: Hosted by Mod Mark H-

Around 20 Pmods attended.

Also 2 non procedure questions included. One regarding a possible bug with the spider Eek and one regarding the Adventurer's Log.

Q: Should the following example be reported?
- How do you like my pecker (Armadyl helm)
A: Not really offensive, but innuendo. It depends on the context.
P-Mod: I would not report myself, would wait for more content
P-Mod: Check the context, If it's not a big deal just don't answer anything
A: Personally, if that's all they are saying. Nothing to worry about. If they are saying other inappropriate language, then it adds up. If the player is just looking for attention, ignore.

Q: Is it true people found a way around the 76k thing already? Lots of discussion on the forums.
A: No. People are saying they have, they don't know how it stops you and we won't be saying. We know what is being said on the forums, not so simple. Getting more people won't help either. Sadly, it will be hard to stop 100% but I think the plan is to make it unprofitable and hard so that 90% won't bother.

Q: A guy was reported this weekend, first offence as far as I know. Can you put in an appeal these days on first offence?
A: Depends on how bad it was. Minor offences, I don't think so. But then if it is minor, it goes away after a while.
Q: It was impersonation, it was a joke.
A: Depends if it was an impersonation to scam somebody or just an "I'm a moderator". I don't think they will get to appeal just yet, but it won't affect their account in anyway and it will degrade.

Continues...
Maskyn

26-Oct-2009 21:04:41
Q: It has been suggested that perhaps a count down clock could be put into the surgery thread, many of the freshers are inclined to have difficulty with the time conversations, what is the possibility of this?
A: There already is one
*addition* There's a clock there but we need a countdown timer.
A: Oh no, that can't be done. Tbh, it gives a real-time clock set to GMT. We can't do a countdown timer, sadly.
*addition* I highly recommend the foxclocks add-on, those that use Firefox. You can put a UK clock in the corner of your browser to keep tabs on the time any time, without being on the forums.

[non procedure]
Q: Wielding the new spiders, is it intended to interfer in performing actions, eg, when mining it stops you mining.
A: Probably not, good spot.
*addition* I've been Fishing and it didn't affect it
A: Are you asking or saying it is?
Q: A bit of both.
A: Well, if it is happening, submit a bug report please.

[non procedure]
Q: Did Jagex release something that wasn't supposed to be released today? (Adventurer's log)
A: Yep, well, it was going to be but then, there were problems so we decided not to. The page is probably still accessible but isn't supposed to be live.

That's it, more next time
Maskyn

27-Oct-2009 20:12:10
-27th of October 2009: UK Surgery: Hosted by Mod French-

About 20 Pmods attended.

Q: I stopped being a Fresher and was put in "Earth" group. So what does it mean for me?
A: Those used to be different groups for feedback. There's no use at the moment - But we may be using them in the future, keep an eye out.

Q: Is spamming a Clan Chat using tools like a dice considered spamming too?
A: It's an in-game tool right?
*addition* Would the dice-spam show up in a snapshot?
A: I've not seen it myself, but then if it's a new tactic... I'll see if any other curators know more than I.
*addition* Does hiding game chat work against it? Else you could use that advice for now.
A: Not sure about the hiding chat thing, but if it works..
*addition* Does putting the person on the ignore list help?
A: Again, I've not tried these myself. I'll ask the others and see if we can find anything out.

Q: Reported an offensive name a while back, which has a somewhat nasty meaning to it, but saw the name again today. Added them to ignore and it looked like they had been changed, as it said last known as a load of numbers, implying they set it back to the same nasty thing. Re-report that on info share? Or will you guys pick it up?
A: Hmm, looks like you should report that again. Remember, if they keep picking nasty names, they'll lose the ability to change and will be stuck with what we assign them. If you see off. names, report them, even if you've done it before.
Q: I've reported the same off. name 5 or 6 times, sometimes more.
A: We do get them sorted, it can take time though

Q: In the Feedback table in the P-Mod Centre, in the column 'mute', if it says mute, does that mean I muted or you guys added a mute?
A: I don't know, I would imagine it would be a mute applied by you, since we can't tell you what action we take on someone else's account.
P-Mod: If it's we (you) muted.

Continues...
Maskyn

27-Oct-2009 20:12:31
Continued...

Q: Are you planning on releasing an FAQ on the Display Names or has there already been one released? A lot of players are confused about whether there new display name will be their username after the time is up.
A: I've not heard of an FAQ being written. Their username will always be the one they created the account with.
*addition* What about the "last known as"? Will that remain their username or will that be their last used display name?
A: I think it seems that an FAQ might be necessary - I'll pass your comments on.

Q: On the report abuses report, it says Password Scamming, but some I did not report for that.
*addition* Apparently the Curators' categories/rules are the older ones, so what they action it as may show differently than the category you reported under. That's come up before.
A: That could be it. I'll let the others know.

[non procedural]
Q: I see there is a forum post now, by Mod Seb. Is it OK to discuss in-game now? (QFC
A: I think all that we can say about it is in the sticky
Q: Can I already report a minor bug in it?
A: I don't think there's much point since it isn't fully out yet. We're still working on it.

The end
Mod Jon H
Jagex Mod

28-Oct-2009 16:38:47
Last edited on 28-Oct-2009 16:59:09 by Mod Jon H
Hi all,

I took some notes during a surgery yesterday (Tuesday morning at 10am). This space reserved for those notes! I'm off to start typing them up now. Edit: here they are.

* Fatsoman999 raised an issue about the Adventurer's Log, which was still accessible even though the Knowledge Base page containing the link had been taken down. This was later confirmed to be not a problem.

* Sherbob commented that when logged in, the P-Mod Centre link seems to replace the Polls link on the 'Community' drop-down list. This makes it awkward for P-Mods to vote in polls as they have to log out and in again. I have passed this on to the Web Systems staff to see if this has been designed this way (and if so, why?) or if it is something that can be fixed.

* Plasma Ball1 asked if Jagex was intending to do anything about '76K clans' as, in his opinion, the new 76k trick update doesn't do enough to hinder them. I replied that I can't really give any more detail about anti-76k plans than what is given in the news article.

* Sherbob raised a concern about the fact that, when he logged out of the surgery room then logged back in, he was able to see some lines of chat that were said while he was on the 'splash screen'. I confirmed that this is not a problem; chat in the surgery room can not be seen by people who aren't in the room, but the game does start receiving chat before you appear to be logged 'all the way in'.

That's about all, I think. If you remember discussing anything important that I've missed out, let me know.

-JH
Plasma Ball1

29-Oct-2009 11:15:19
Australian Surgery, Thursday, 29 October 2009, Mod Poppy

Q: Anything hidden in the Halloween event?
J-Mod: No, if you have the items you've seen everything
P-Mod: No new emotes?
J-Mods: You can unlock all the emotes from previous years.

Q: One guy was mouthing off on all the Christians, whatever that is. No-one looked hit or hurt by it, so just stay away?
J-Mod: You don't need to report that unless it's really offensive and counts as religious discrimination. If it's a few mild comments - don't worry. But if it gets nasty please sand a report. Some people can't accept that others have different views to them, which is sad. And in-game it usually causes upset and flaming so people tend to shy away from it.

Q: Is asking "how do you pay your membership" personal info?
J-Mod: Not really, unless you think they're trying to get information about the account so they can try to hack it. If someone is asking and innocent question - that's ok.

Q: Are member's cards coming to Australia soon?
J-Mod: There's a lot of demand and they are thinking about it.
Evil Evor

30-Oct-2009 11:28:20
Australian Surgery, Friday, 30 October 2009, Mod Jon H.

Reminder of surgery procedures:

*raises hand* - for procedural question
*addtion* - to add something to discussion/comments

Q: I read that Jagex had scrapped the first version of MechScape - how long ago was that?

A: It hasn't been 'scrapped' as such, it being 'reborn' as Stellar Dawn - a better version. Mmg is on record in a Q&A session as saying that it will be hopefully released in 2010.

Q: I was wondering whether there are any Jagex sites to go on, to see how our Jmods look like in real life?

A: The Jagex website has some "Life at Jagex" type stuff with some photos inside the office, a few interviews etc. And we just did a video called "Inside Jagex Games Studio" on our Youtube channel. The video was setup by the Community Management team initiative. There are plans to do more of them to show round the different departments. Not sure everyone is happy to show their face though, which I'm sure you will understand.

*chatter about who is who in the video, accents, sound quality*

Q: How early do we assemble for today's event and what cc do we use?

A: I assume you mean "Mods of dead" at 11pm GMT. I actually don't know but you should be able to find it on the thread. Seeing as Mod Crow (Comm Management event) is hosting the event, it will most likely be in his cc unless he posts otherwise.

Q: There is a weekly update on reports and stuff - but not if there are other important threads to read? (Pmod forums are always quite full and sometimes it is difficult to prioritise what to read)

A: Ok. I guess your rule of thumb would be how recently the threads have been posted on, especially if there is input from staff members. If a thread has been dormant for 6 months, it's probably not of urgent importance right now.

(continued)
Evil Evor

30-Oct-2009 11:32:54
a: - addition from another Pmod.

(cont.)

a: *addition* I've only been invited in the last week. What I've done is to read all the threads/categories in the Pmod centre from there, I've visited the Mentor Advice and have done more reading. I've asked to have my name added to the "Freshers" clan, so that I can enter cc. I've also made the point of attending surgeries (as many as I can), as well as reading the threads in the forums. It's as Jon has said. Look for the recent threads and follow the discussion that has occurred there.

a: *addition* The Mentor Help cc can also help answer your questions because they are have experience in many different scenarios.

A: Very good point. If in doubt, find a mentor or staff membr and ask. Always better to ask than wonder. In general, as long as you have common sense when handling situations you will be fine.

a: *addition* Ease yourself into it, and don't forget to ask questions.

{{Concluded}}
2n2r4

31-Oct-2009 00:34:23
Last edited on 31-Oct-2009 03:49:53 by 2n2r4
========31st of October 2009: USE Surgery: Hosted by Mod French========

11 pmods were present.

I arrived a bit late, but Mod French recapped the question I missed:

Q: Would people get actioned for "braaaains" following the event?
A: You won't

Q: Jmods going to post a vid of event highlights somewhere?
A: I don't think we're recording anything. I'm sure some of the players will have done.

The end

For those who didn't read about it in forums, it was Mod French who slid off the car in the video. Superb acting!^_^ (Video referenced on QFC 12-13-603-59807467)

Happy Halloween all!
Maskyn

02-Nov-2009 20:46:01
-2nd of November 2009: UK Surgery: Hosted by Mod Kathy-

Around 25 Pmods attended.

Q: A question about some savvy spammers. After muting for serious spam, when the players realize they are muted, they switch to using QC and spamming with that as the mute has no effect on this. Are you aware of this? And can anything be done, as al we can do is then tell people to add them to the ignore list as they are achieving the same thing they were muted for.
A: Yes, we are aware of this. For now it would be reporting and suggesting people to add them to their ignore list.
*addition* I got the same problem with players some players. Have sent a query, but just report when it gets beyond a joke for Disruptive Behaviour.
A: I'll see if anything can be added but I think reporting/ignoring will be the only option.
*addition* Do reports for Quick Chat work now?
A: We do get them if that's what you mean.
*addition* Seeing our mute is only a temporary measure to limit fall out to other players, and it will get lifted as soon as reviewed anyway, why not allow to reduce the use of QC? That would solve this.
A: Nice idea. There is no need to say most QC things repeatedly.
*addition* Why not make a flood filter for QC - so that you could only use the QC every 5 seconds for the same message, or 20 seconds.
A: It would be good to put some limits on it of some sort, I will pass on the suggestions.

During this question chain about Quick Chat there was a discussion about mute should be a full mute, including QC. QC would only be used after J-Mod approval or for underaged/long muted people. When abused a J-Mod could remove QC altogether.
Also the possibility of limiting all muted players to QC worlds. There was some doubt about this as those people wouldn't be able to go to regular worlds anymore, plus it would need a system update to something that has not a big priority over other things. It would be a bit unfair for underaged people in those world too.

Continues...

Maskyn

02-Nov-2009 20:46:23
Continued...

It was suggested to perhaps put this discussion with all the ideas on the forums (Player Moderating Suggestions), to think a bit more about it. Some of the ideas in the surgery would be passed on. I might've missed some suggestions, so if I missed yours put it on the forums

Q: Regarding Clan Chat. Spammers are comin in and go out fast. I was wondering about the timer plan; is it still going to be developed and where will it be slowed down/can we get to catch the spammers?
A: I think the Clan Chat issue has already been raised and is being looked into.

Q: What are we reporting the Maging spiders in Lumbridge (Cellar) under?
P-Mod: Macroing.
A: No no, not macroing. It won't flag on the systems. We are aware of the situation and the developers are looking into ways to sort the issue.
*addition* Isn't the Info Share thread (QFC: 101-102-154-58552809) useful for this? Or the MBB thread (QFC: 58-59-473-54905906), for reporting names etc.
A: We won't be applying offences, although it is against the spirit of the game, we are still working on a solution.
*addition* Since when don't AFKers get action taken against them?
A: Ooo, well for macroers yes, report. But for players who are doing it and are actually there, no action. We do against macroers.
Q: And against AFKers?
A: That is macroing. Players who abuse the spider situation and are active won't have action taken against them?
Q: How can they abuse the situation if they are active? It's like if you go away from your keyboard you have a timer before you get logged off. It's the actual leaving the computer... Go outside etc. Coming back 2 hours later and still fighting the same spider that causes the problems.
A: Because the spiders isn't a legitimate way to train I have said everything I can. That kind of play (with the spiders) is being looked into but action isn't going to be taken against players for doing it.

Continues...
Maskyn

02-Nov-2009 20:46:55
Last edited on 02-Nov-2009 20:56:09 by Maskyn
Continued...

Basically at Lumbridge Spiders report macroers and AFKers under Macroing. But when they're actually at the PC, don't. It is against the spirit of the game and so it can't be actioned under the rules.

Here's a thread by Mod Crow where possible solutions on the Lumbridge Spiders can be posted: QFC: 9-10-956-59327092

Q: Why are P-Mod messages visible while Public chat is off. But when you you only have clan on, it isn't. Is this a mistake?
A: It is because what a Mod says may need to be seen (warnings etc.)
Q: Yeah, but if you're in a Clan Chat only it isn't visible.
A: Sorry, do you mean that when people have it set only to clans, they won't see P-Mod messages?
Q: Yeah.
P-Mod: Essentially, what the tabs do is selecting messages. If you have your chat set to clan, more than likely you'll only be using Clan Chat, so there's no need to see public messages. The public tab would flash anyway.
A: If you have suggestions for improvements, they can be posted on the forums.

Q: I've brought up questions recently about the Display Name Changing. Recently, in a surgery (27-10-2009, UK Surgery) someone asked if an FAQ was being made and it would be passed on because there are a lot of people (from what I can see) with questions about how it exactly works. Do you know if an FAQ is being made?
A: The idea will have been passed on but I'm not aware of an FAQ ebing made. I will need to chase that up and see what is happening.

Q: Any news on the latest 76k changes? People claimed it wasn't working the first day, but a week later apparently it still isn't working.
A: Nope, sorry. Any changes will be put in a news post on the forums. I can't give any updates but the situation is being monitored.

Continues...
Maskyn

02-Nov-2009 20:47:05
Continued...

Q: What are you guys doing for players that were hacked and the hacker changes their display name into an offensive one?
A: There is a thread in the Tech Support forums called " Been Hijacked; Name Changed?" (QFC: 25-26-9-59836297), the players can get their names posted there. We will then reset the name.
*addition* To help against hacked accounts, is it not about time Jagex sets a minimum password of say 12 or 14 characters, then just a minimum of 6?
A: It wouldn't make that much of a difference for most cases where a player has had their account hijacked (keylogging, sharing password). We are of course always looking into ways to improve security but it is more likely to be done with the E-mail systems.

That's about it for now, it was a good surgery.
Mod Kathy
Jagex Mod

02-Nov-2009 21:59:34
Cheers for taking the minutes Maskyn.

=Kat=
Brummyboy
Forum Mod

03-Nov-2009 00:49:36
Last edited on 03-Nov-2009 00:50:17 by Brummyboy
Surgery 3rd Nov, 00:01
Mod Kathy hosted
About 10 pmods present

Pmod: Just a clarity moment cuz my memory is bad, can mute in cc for any type of spam, yes?
Kathy: Yes.
Pmod makes comment about not being able to mute for game related in cc.
Kathy: Nah that is only in normal chat.

Pmod: A friend changed their screen name to a obscure prescription drug for depression, then asked me about it, is that ok?
Kathy: They asked if it was okay?
Pmod: Yeah, was concerned about a drug reference, I had no clue until they told me it was
Kathy: That is an iffy one. It would usually only be clear non prescription style
Kathy: Drug references that would be a problem
Pmod: Felt the same, and if they worried, felt like they should change it
Kathy: I don't think it would be too much of an issue but if the player is worried
Kathy: They can change it

Plenty of chat about vegetarians, old school films, plastic chewing and an interesting story about a horse and a failed essay. Good stuff.
Ms Toxicity
Forum Mod

03-Nov-2009 11:53:50
Last edited on 03-Nov-2009 12:05:22 by Ms Toxicity
Australian Surgery – Tuesday, 3 November, 2009 (10:00 GMT)

Attendees:
Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯
Mod Jon H
9 Player Moderators

Re: Golden Joystick Award
Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯
C: I wish to congratulate Jagex and the awesome team on winning the “Golden Joystick” award. I felt proud to be part of the game.
A: Popular voting can be a force for good.

Q: How and who votes?
A: Players via public vote on the “Golden Joystick” website. We did have a link to it from our front page, but had to take it down as it was breaking their site.

Q: Can we be reminded about it next year?
A: If they have better servers, then sure. I think we have to be nominated. Not exactly sure how it works, to be honest.
Comment: Pats on the back to you all then.

Re: Character Orientation Upon Login
Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯
Q: Why is it that when we log in, our character faces south automatically? It has always been the same, even in Classic.
A: I honestly have no idea. Never noticed it. Perhaps it is something to do with the camera.

Re: Player Moderators’ Usernames/Display Names
Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯
Q: I’ve just read on the forums a couple of posts that Player Moderator names are protected in some way. Is there somewhere I can read up on that? I could only find a couple of small posts.
A: If I remember correctly, there should be a FAQ by Mod Duncan about display names. Noone else will be ever able to take a players’ username as a display name.

Q: Including themselves?
A: No, I don’t think so. It’s like an “ownership”/reservation idea.

Q: What if we use our original name every other month? Such as Username -> Display Name -> Username -> Display Name -> Username. Would both names be protected?
A: Not as far as I know. The point is to prevent any non-mods from impersonating moderators’ original usernames, if they choose to change them. But I don’t think that was part of the design.

[Continued in next post]
Ms Toxicity
Forum Mod

03-Nov-2009 12:08:12
Last edited on 03-Nov-2009 12:13:28 by Ms Toxicity
Q: Let’s say you changed your display name the first day and choose to stick with it for a year. Which will be the “saved” name?
A: The username (log in name).

Re: Offensive Player Display Names
Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯
Q: When Jagex bans an offensive name and gives the player a name, is it generally numbers or a name?
A: I’m not on the “Offensive Name” team. As far as I know, if they mark a name as offensive, then the player will get a temporary ID number and must change it to a new name, before they can play.

Re: Reporting Players
Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯
Q: When we report a player, which of their names shows up in our recent reports?
A: Both the username and the display name.

Comments:
• We only see the username, Jagex can see both.
• That explains why the names there didn’t match with the ones I reported.
• It’s pretty weird seeing the username. If you’ve reported someone for an offensive display name and it turns out that their original username is not offensive.

Re: Personal Records About Players
Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯
Q: Could you use your notepad to write the name, date and offense, so that you can check a player’s history?
A: Personally, I dislike the idea of moderators keeping their own paper records of mutes/reports sent. This issue comes up with Forum Moderators as well. Remember, it’s only a game.

~Tox~
2n2r4

04-Nov-2009 01:10:59
Last edited on 04-Nov-2009 01:12:39 by 2n2r4
========3rd of November 2009: USE Surgery: Hosted by Mod Mark H========

11 pmods were present.

Q: Were you in the video? (QFC 12-13-603-59807467)
A: I was not in the video.

Q: Are we going to do a rs panto again this year?
A: *hides* dunno. Have to ask Poppy : P (I'm not sure if I can find the old QFC reference on that one, but I'll look)

Q: Have mentioned this on forums and in here as to when jmod leaves we get kicked off with so many appearing in 1 spot and chatty awhile mass mods etc. I've left surgery a few times early and does look wrong etc. Like UK surgery if 20 mods appear lol. Granted most don't talk once outside. Just in the terms of keeping location secret etc.
A: Mmm, sadly as I understand it's difficult to do anything else. Well, I don't think we should worry too much about location being secret. After all, only P-mods can enter and if players know about the room already . . . Basically, I really don't think it's anything to worry about. The room could be anywhere, under the sea, in the air. It's instanced, so it may as well be on another dimension. : P

Q: There's supposedly been a news article on a gaming site about mechscape being re-vamped 80%. Can that be put in a twitter feed somewhere for everyone to see?
A: Mmmm, I though we did?
Pmod: Not last I checked from official Jagex.
A: Okay. Well, maybe, will speak to Mod Ajd.

The End

Was a rather quiet Q&A surgery, but we got to hear a lot about what Mod Mark likes and doesn't like to eat. He's not a "treat" or "snack" person.

He's also very cold in his new home as he has no insulation or central heat! :O Can someone mail him a snuggie? He doesn't like those either. lol
Plasma Ball1

04-Nov-2009 12:41:57
Australian Surgery, Wednesday, 4 November 2009, Mod Poppy

Q: Why was the surgery 1 hour and 16 minutes late?
J-Mod: I couldn't log onto my computer. it was broken.
P-Mod: But why start it this late?
J-Mod: Because I know you love to talk to me.

Q: Are you in the haloween-style video in Jagex's YouTube?
J-Mod: I am, but I'm sitting on the table with my face in my coat so you can't see me, but you can see my hair which is pink. It looks red in the video.

Q: Why doesn't Jagex make 76k'ing against the rules? I'm sure that would lower the people who do it greatly while Jagex finds a solution.
J-Mod: Because with things like the pking mechanic, there is always going to be a cash limit that means you will get better rewards. Players will always find it, and try to exploit it. The content team are working on a few ways to sort it. They've done a few thing recently.
Mod Poppy
Jagex Mod

04-Nov-2009 14:41:06
Thank you, Plasma.

^_^

MrsWetlander

04-Nov-2009 17:26:43
Ty everyone

~ Mrs ~
Valerie99

04-Nov-2009 19:05:18
Last edited on 04-Nov-2009 19:05:45 by Valerie99
MrsWetlander, as this thread is for posterity, could you put your coments on this thread please. Quick find code: 8-9-396-58949571
Maskyn

04-Nov-2009 20:05:43
-4th of November 2009: UK Surgery: Hosted by Mod French-
Surgery Minutes Discussion thread: 8-9-396-58949571

Around 15 Pmods attended.

Q: Just checking; reported (non-muted) a guy under encouraging who was running around telling people he has a way around the Trade Limit and to follow for GP. Something you would want to hear about, but unmuted, right?
A: Sounds like a good call to me. I think that's for the best. ^_^

Q: Mod Poppy sent messages to use Forum Emergency page regarding RL emergencies (Check your Inbox "Self harm and suicide reporting procedure". Will that Forums Emergency thread's intro (QFC: 8-9-949-32026928) be upgraded to cover RL emergencies?
A: I've been off for a few days and I've not heard anything about that. I would imagine that if you were concerned about something, you could raise it to us.
Q: I would like to see a Jagex thread especially for self harm suicide avail to all players
A: That wouldn't be such a good idea, imo. The flame would be atrocious, people making false claims as well. That's not to say we wouldn't ever consider such a thing.
*addition* Not for all players, P-Mods come across this a lot, I've ran into 3 or 4 in the past 2 weeks.
A: That's a little concerning, are these comments just made or are they in relation to game stuff?
Q: Yes, it is last one was a friend I've known for years. Kept her talking for hours until she decided not to.
A: Oh dear. So just get the facts straight - Mod Poppy asked you to report such things on a Forum Thread?
P-Mod: P-Mod Forum Emergencies (QFC: 8-9-949-32026928)
A: Right, yes, please do that. We check that thread as often as possible, so emergencies like that will get noticed quicker than through a query. Follow Mod Poppy's instructions - I'll check up on what they are as well.
P-Mod: I reported then sent a query and kept her talking.

Continues...
Maskyn

04-Nov-2009 20:05:59
Continued...

So in short, when you come across a person talking about self harm and/or suicide, follow the Oracle (QFC: 8-9-23-25562643) and after reporting post in the P Mod Forum Emergencies thread (QFC: 8-9-949-32026928).

Taken from the Inbox message:
"It is important to remember that if a player is considering self harm or suicide, professional intervention may be needed. Even if you are a professional in this area, the safest course of action is to not get involved with the player and report the incident to us. After you have sent a report, please post in the 'P Mod Forum Emergencies' thread in the P-Mod Procedures Forum to let us know that you have sent a report, and also the player's name"
QFC P Mod Forum Emergencies: 8-9-949-32026928

Q: Today there was some chat about using Fruit Bat scrolls to gain a lot of money, on papayas, using some rapid click thing. Checked it on the forums and apparently it was fixed in the last patch notes (QFC: 15-16-435-59794647). Just want confirmation if this glitch (?) is really fixed.
A: If it says so in the Patch Notes it should be.
Q: Or if you want us to report anyone claiming to use it?
A: If people are still saying they can do it, please report it. But as far as I know, if it's in the Patch Notes, it has been dealt with. Not claiming we're infallible: even if we say something is fixed there could still be problems we don't know about. As such, always feel free to send a report in.
*addition* Which rule should it be reported under? Bug abuse or Encouraging rule breaking?
A: I would say 'Encouraging rule breaking' for talking about doing it.

Continues...
Maskyn

04-Nov-2009 20:06:09
Continued...

Q: There was a thread put up for players whose display names were changed to something offensive by a hacker. How far behind are they on that? I have a friend whom I referred to it but his name hasn't yet been changed and it's been days now.
A: As far as I'm aware, they're getting through them as quickly as possible.
Q: Is that being done by offensive names team?
A: I believe so, yes.
Q: I'm a tad worried they're not recognizing the name as offensive. But offensive names team should get it. They see everything.
A: They do have ways of checking these things.

Q: Is there a backlog on creating new mods from all the names submitted?
A: Unfortunately, we can't say where people are on the recruitment process.
Q: I'm not asking for anything specific.
A: I know, but there's nothing I can really say. We're always checking names.

It was a fun surgery, but that's it as for the questions.
PrincesSeuss

05-Nov-2009 00:49:41
Last edited on 05-Nov-2009 00:51:13 by PrincesSeuss
US East Surgery, limited to 1/2 hour with Mod Kathy (too much work to do).

Q: What is the status of Mod Fran's goodbye thread going to archives?
A: It got lost because of busyness (but got taken care of at surgery).

Q: As our inbox message said to backup suicide reports with a post in PMod Forum Emergencies, can we assume that is read more quickly then queries?
A: All are checked often, but we are more like to see the posts in emergencies thread. PQs are also a priority so any escalations will be seen.
Q: Is it okay to post 'other major' things in there too? Like if there is something worrisome in game.
A: I can't see an issue with that. It would have to be something major though. Otherwise normal PQ is fine.

Q: Outreachers would like a few moments of silence on the 11th. (Note: Observance of Armistice Day - UK, Veteran's Day - USA and Remembrance Day - Canada)
A: 11 a.m. on the 11th day of the 11th month, I don't see why not.
Q: How could we do this tactfully? Can we post it on the forums, or just do it in the clan chat?
A: To avoid trolls, it might be better to work out the general details on the mod forums and discuss it in game.

~~~Nonprocedual Question of the Night:~~~
Q: A recent message on the home page said something about drivers updated.. does that mean the new skill will be 1) golf or 2) motorcross?
A: I can safely say: no, no.
PMods brainstormed on new exciting skill noting that a Youtube Video reported said a JMod was quoted as the new skill starts with a 'B'. We collectively decided on button collecting. You'll have to check with the known jokester PMods for further details.
Mod Jon H
Jagex Mod

05-Nov-2009 16:53:07
Hi all,

Just wanted to say thanks to everyone who came to the Australia (10am) surgery this morning. I had to curtail it a bit earlier than expected and at quite short notice because something fairly time-sensitive came up in the office, so I appreciate your patience/understanding.

Not sure if any of you took down any notes/minutes. If you did, let me know (via a query, I guess) and I'll happily edit them in here. Or just post them after this post, of course.

-J
2n2r4

05-Nov-2009 20:15:49
========5th of November 2009: UK Surgery: Hosted by Mod Kathy========

18 Pmods were present.

Q: Personal ? - Just been moved to earth so guess full muppet instead of being half muppet?
A: Heh. Not a muppet. : ) But yes, full P-Mod. : )
We are going to make the element threads more shiny and organise some events. : D

Q: Will there be any effort to update the pmod forums and remove stuff that no longer applies because of game changes?
A: Yes, that was brought up today. : ) Something we are going to be working on sorting out.

Q: Will they be trying to add a game forum too? Just for games.
A: I don't think so. I think club mod etc is for that : )A place to relax ^ _ ^ and I think we would recommend the forum games forum that is already there if you want more variety since we want you to enjoy the normal forums as well.

Q: How many times can people change their name?
A: Unlimited. There is just the time limit between changes.

Q: -player named- wonders what the average response time for appeals is these days?
A: Not as much as when the system was changing. The aim is as quickly as possible. It changes compared to how busy it is. There isn't a set time.
Pmod: 3-5 days, longer? Shorter?
A: Shorter. 3 days should be the max.

Q: Any news on manipulation clans and their spammers?
A: Still being looked into. The spam is still not actionable unless in another clan chat.

Q: People in a cc looking for someone to spam "salmon" in a diff (cc). That still considered encouraging? Been a lot of people doing that hopping cc's to spam salmon.
A: Yes, they are encouraging spam. Only thing that an be done is kick/report. Ooo ignore. Awesome stuff.

Q: I get a lot of people asking me to mute them lately. Why?
A: Not sure. The workings of a players mind can be a strange thing.

The end
Mod Max W
Jagex Mod

05-Nov-2009 20:41:58
Last edited on 05-Nov-2009 20:46:36 by Mod Max W
Minutes of Dutch/Belgian Surgery

5th November (UK: 7pm, NL: 8pm)

Announcement: 7-8-363-59833148

Attending:

Mod Aiko (Host)
Mod Max W (Taking notes)

Gamegrill
Chessland
Foxygirl498
Pino111
Jaap50
Arjuuhn
Senseo20
Sven 58
TechEngineer
Marlboro185
Pesl
A Thorondor
Pietha
Maskyn
Yoeri106
Water Is Nat
Ingmar War
Gustarx
Xxyy44

Minutes:

1. Aiko starts by explaining why he was late.
- Aiko states that, due to meetings, he was late.

2. Aiko talks about clan chat rules and guidelines. Generals seem to use the kick function too often or inconsistently.
- Pmods agree that a warning should be given first, and then a kick if the behaviour continues.
- Pietha brought up that sometimes they have been warned before, and they still behave badly. Some users complain about the bad rules/guidelines while they have not been in the clan chat often enough to know much about it. Mod Aiko agrees.
- It is hard to come up with a solution that covers every circumstance. Some rulebreaking acts may require immediate kicks, and others may allow several warnings.
- A Thorondor reminds everyone of the importance of the report function, regardless of what action is taken in the clan chat itself. Anything reportable should be reported.
- Gustarx brings up the possibility of outlining the clan chat rules in a thread on the forums to familiarize everyone with them. Aiko agrees that this is a good idea, and it's being worked on.
- Mod Aiko is worried that if the usual RuneScape rules are applied to the clan chat, not every player knows these rules which still won't solve the problem. Plus, the English rules might not be compatible with a Dutch clan chat.
- Mod Aiko informs everyone that the word filter is undergoing improvements to cope with offensive language in Dutch. This will also benefit the clan chat.
- Pesl asks if pmods are allowed to mute Dutch players whenever this is necessary. Mod Aiko confirms this.
- A Thorondor states that it's important to interact with the users, not just to kick/mute/report them.
- Mod Max W reminds everyone that any questions or problems with the clan chat can be brought up with the Dutch/Belgian Jmods (Mod Aiko, Mod Max W, Mod Davo), through query, or in-game. Also, it might be good to keep everyone updated on this in future surgeries.
- It is suggested that a bit of humor might work occasionally.
- Another problem in the clan chat is jealousy towards the pmods about their pmod status.
- It might work well to add more Generals, but everyone agrees that adding too many would work counter-productive.
- TechEngineer suggests to hold a Q&A by Jmods/Pmods or both, specifically about clan chat and its guidelines. Mod Aiko welcomes this idea. However, the Pmod identities must be kept secret on the forums. Mod Aiko suggests that Pmods also use this Q&A to ask questions.
- The discussion ends with the conclusion that adding at least a short summary of the clan chat rules to the forums would be a good idea, and that the kick function should only be used when a warning doesn't seem to work.

3. Pietha brings up Dutch clans and pmods in those clans.
- Pietha thinks it's a good idea to have a pmod in each Dutch clan. Mod Aiko agrees on this.
- Mod Aiko informs everyone that he is trying to get in touch with Dutch fansites so that their communities are brought closer to eachother and Jagex.
- It appears that some clans and fansites communities don't have a Pmod yet.

4. Pmods and the next surgery.
- Pmods ask when the next meeting will be. Mod Aiko will announce this in the Pmod news.
- It is suggested that the Dutch Pmods get their own forum or thread. This is a good idea.

End of surgery.

Minutes in Dutch:

1. Aiko begint met te vertellen waarom hij laat was.
- Aiko vertelt dat hij vanwege vergaderingen te laat was.

2. Aiko praat over de clan chat regels en richtlijnen. Generals schijnen te vaak te kicken of doen dit inconsistent.
- De Pmods zijn het ermee eens dat er eerst een waarschuwing moet gegeven worden, en dan pas een kick als het gedrag zich blijft voordoen.
- Pietha zegt dat sommige gebruikers al eerder gewaarschuwd zijn en zich nog steeds misdragen. Sommige spelers klagen over de regels, terwijl ze niet of nauwelijks in de clan chat aanwezig zijn geweest, en er daardoor dus eigenlijk vrij weinig kennis van hebben. Mod Aiko is het hiermee eens.
- Het is moeilijk om een oplossing te vinden die geschikt is voor elke situatie. Soms moet er meteen gekickt worden en soms mag je best meerdere waarschuwingen geven.
- A Thorondor herinnert iedereen er aan dat het belangrijk is om te reporten wanneer dat nodig is, nog afgezien van het feit of er in de clan chat zelf actie ondernomen moet worden.
- Gustarx stelt voor dat de regels en richtlijnen van de clan chat in een thread op de forums vastgelegd moeten worden zodat iedereen er bekend mee kan raken. Mod Aiko vindt dit een goed plan en zegt dat eraan gewerkt wordt.
- Mod Aiko vraagt zich af of het goed is om de gewone RuneScape regels als clan chat regels toe te passen omdat er spelers zijn die deze regels niet kennen, en de Engelse regels misschien niet geschikt zijn voor een Nederlandse clan chat.
- Mod Aiko laat iedereen weten dat er verbeteringen zullen worden aangebracht in de chat filters zodat er beter met regelovertredend taalgebruik in het Nederlands omgegaan kan worden. Dit zal ook de clan chat ten goede komen.
- Pesl vraagt of Nederlandse spelers nu voor regelovertredend Nederlands taalgebruik gemute mogen worden. Mod Aiko bevestigt dit.
- A Thorondor zegt dat het belangrijk is om met de spelers te praten. Niet alleen muten/kicken/reporten.
- Mod Max W herinnert iedereen er aan dat ze met vragen en problemen altijd bij de Nederlandse Jmods (Mod Aiko, Mod Max W, Mod Davo) terecht kunnen. Dat kan via een query of in-game.
- Een beetje humor werkt soms goed.
- En ander probleem in de clan chat is dat sommige spelers jaloers zijn op de Nederlandse Pmods vanwege hun Pmod rank.
- Het is misschien een goed idee om meer Generals aan te maken, maar iedereen is het erover eens dat het aanmaken van teveel Generals averechts werkt.
- TechEngineer stelt voor om een Q&A te houden specifiek over clan chat en de regels, door Jmods/Pmods of beide. Mod Aiko vindt dit een goed idee, maar de identiteit van de Pmods kan op het forum niet bekend gemaakt worden. Mod Aiko stelt daarom voor dat de Pmods zelf ook deelnemen aan de Q&A met hun eigen vragen.
- De discussie wordt beeindigd met de conclusie dat er tenminste een korte samenvatting van de regels en richtlijnen in de clan chat op de forums gepost moet worden. De kick functie zou alleen gebruikt moeten worden als waarschuwingen niet blijken te werken.

3. Pietha begint over Nederlandse clans en pmods in die clans.
- Pietha vindt het een goed idee om in elke clan een Pmod te hebben. Mod Aiko is het hiermee eens.
- Mod Aiko vertelt dat hij druk bezig is om in contact te komen met Nederlandse fansites zodat er beter contact met hun communties zal zijn.
- Sommige clans en fansites communities hebben nog geen Pmods.

4. Pmods en de volgende surgery.
- Pmods vragen zich af wanneer de volgende surgery zal gehouden worden. Mod Aiko zal dit in de Pmod News bekend maken.
- Nederlandse Pmods zouden een eigen forum of thread moeten krijgen. Mod Aiko vind dit een goed idee.

Einde van surgery.

Mod Max W
Ms Toxicity
Forum Mod

06-Nov-2009 20:15:00
Last edited on 06-Nov-2009 20:27:58 by Ms Toxicity
Australian Surgery – Friday, 6 November, 2009 (10:00 a.m. GMT)

Attendees:
Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯
Mod Crow
11 Player Moderators

Re: "Self-harm Procedure"
Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯
Q: I have a question about the recent self-harm procedure. A friend of mine got muted for it.
A: Well, players shouldn't be discussing or encouraging self-harm. As you can appreciate, it has very real consequences. We are obliged to take any mention very seriously.

Q: How much follow up from J Mods is there in cases like this?
A: Quite a bit. All incidences go on to our safety team, who work with real world organisations, to see what further steps are needed.

Q: Is there a particular reason for the self-harm reminder, or is it just periodical?
A: To be honest, I've been away since Friday. So I'm still catching up on what procedures and news have taken place. We do, however, need to take such things seriously, so that's a good a reason as any for the reminder.

Q: Could Mod Poppy send the new Mods the messages on suicide and self-harm?
A: I'm sure she could.

Q: Could the Forum Emergency introduction be updated to reflect the self-harm/suicide procedure. It reads that if you are a bot to post there. (sic)
A: I'll forward your comments on to Mod Poppy. See what she thinks.

Â» Due to connectivity issues, some of the discussion is missing from the minutes. Â«

Re: Player Moderator Training
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A: There are P Mod events designed to help other P Mods. I don't believe they are region specific.

Addition: You should try to attend one - it's great exercise in how to deal with different situations.

Q: Where are the player led sessions held at?
A: Your best bet is to go to the Player Moderator forums and read through the threads. They are usually held here but any change will be shown in those threads.

Addition: Mentor Help CC normally has LAF or Workshop mods in chat, who can help.

[Continued in next post]

Ms Toxicity
Forum Mod

06-Nov-2009 20:18:17
Last edited on 06-Nov-2009 20:27:13 by Ms Toxicity
Q: Can we get the "do not moderate clan chats" message sent out to the new mods? There was a thread about it a long time ago but I think there are new mods that don't realise it. Recently, there was an issue with a new mod being overly powerful in a CC without a rank.

Addition: Maybe a reminder to all, just in case.

~Tox~
Glimmergal

09-Nov-2009 21:02:49
Monday-November 9th-UK Surgery-19:30-Hosted by Mod Kathy
__________________________________________________________

(Q.)There's a glitch in the Wgs quest, the bridge in the catacombs is broke, meaning people can't finish quest.
(A.)If you send in a report about that, it will be a priority fix. It would actually be quicker to send in a report then to pass it on to me in this case.

(Q.)I've been told when someone asks us to mute them we can, but just in case I would like to know if it is true?
(A.)No you don't mute if asked to. Mute is only there to safeguard the community, not to disrupt accounts on a players whim.
*Addition* It's in the rules, if a player asks 3 times in one minute to be muted, you can.
(A.)That needs to be changed, that's not really what we want. We really do only want mutes given for bad situations, not on request. The Posts will be changed

(Q.)With today's update, it was possible to buy items from personal shop gaining about 1.1 mil in about 10 minutes, per 24hours. Was this intentional or is it a bug?
(A.) If something seems unfair, it is probably not intended & should be sent in a bug report, so we can check it out.

(Q.)Why does my friends main say that he owes a 157 days of Rune Scape credit?
(A.)That will be because they contacted billing about previous payments, to get the account active they would need to pay the days back. They will need to contact the billing mods, to get full details.
(Q.) Why would it randomly appear saying that?
(A.) It wouldn't. Credit is only in the negative if billing has contacted the owner about previous payments. It isn't something that would accidently happen. There is a link from the site or they can mail. Billing support ect,not just billing.
Glimmergal

09-Nov-2009 21:18:41
(Continued)

(Q.)I have seen quite a few "Jagex insulting names" about, reportable under offensive names?
(A.) No names should be reported under offensive names in game at the moment. They can be reported on the forum thread & we will check the names out.
(*addition*) Does that have any effect on regular players reporting names? Or will there's still go through?
(A.) No

(Q.) Re my post on surgery schedule, could we at least have a cc?
(A.) I will look into that. We are thinking of opening some cc's for mods, would mean others have access, but not too big of an issue.

(Q.) I had a player this weekend who kept begging me to give them a pay by phone pin so they could get members, I explained several times that I could not do that. However, I was wondering if that was reportable?
(A.) If your concerned, it's fine to report,but asking wouldn't have action taken, at the moment anyway.

(Q.) Where is the thread where we report words we think should be censored? Is is ok to use info share?
(A.) Yup, we can pass it on from there.
2n2r4

10-Nov-2009 00:48:46
Last edited on 10-Nov-2009 12:34:03 by 2n2r4
========9th of November 2009: USE Surgery: Hosted by Mod Kathy========

15 pmods were present.

Q: I'm wondering about 2k+ worlds. Are they being considered?
A: I would need to check.

Q: Last week I asked if u cud look at a person acc from our clan chat as I believe they cudda be acc sharing, or on drugs =/. How has the investigation gone?
A: (Mod Kathy replied to the pmod in pm)

Q: I had an invitee modling with a problem . . He's been given the Qfc to the registration faq, but the thread is hidden for him. If that's intentional, the message needs rewriting. lol
A: No it isn't. I can get it sorted out so they have access.

Q: Will old (non-used) names ever be available again?
A: It is something we are looking into. If changes are made there will be a news post about it/forum post but not currently.

The End

---------
*Words for the day: poik and skiving
*Pmod mentioned a birthday party for Mod Poppy. QFC 101-102-621-59826451
*Mod Kathy's birthday is coming up. You can make your contribution to "Mod Kathy's Black & Shiny Rolls Royce Phantom Present Fund" at any Bank of Runescape.
*Mod Kathy has a twin brother.
Plasma Ball1

10-Nov-2009 10:54:52
Australian Surgery, Tuesday, 10 November 2009, Mod Hohbein

Q: I have seen a very obnoxious name and added it to my list. When I put my cursor over it, it says it was previously [numbers]. Am I to assume that it was banned once?
J-Mod: Yes. It's likely that he's already had his name changed by us once to the numbers. If he keeps changing to offensive names, we'll give him a name we choose, he won't be able to change from that name for a year.

Q: What was the extra security to get into the mod centre. It was a pain.
J-Mod: You mean the verification thing? Where you type letters?
P-Mod: Yes, is it going to be there permanently?
J-Mod: I'm not sure to be honest. But it's there to increase security. I don't know a huge amount about it.
P-Mod: Hard to read the letters and only need one word not two.
J-Mod: I'll see what I can find out.

Q: I saw a person make a typo causing clan chat to be in public chat, it wasn't an offensive lines but very, very questionable.
J-Mod: Did you report?
P-Mod: No, unsure on the entire procedure. Because, by itself, It wasn't offensive but in a conversation it might have been something.
J-Mod: What was said?
P-Mod: "6 1/2 is a solid size bro"
J-Mod: I see what you mean. If I were you, I may report without a mute. As we can check it from our end. If you feel it was meant to be private and not harmful, there's nothing to say you must report. But similarly, if you really think it needs looking at feel free to report and we can check it out just to be safe.

Q: How does one handle random people harrassing? Not to the point of being muted or even reported.
J-Mod: First and foremost, don't take offense to anything anyone says personally, if I'm on my P-mod account, I just have a laugh with people they call me a noob, I'll agree. They swear at me, I'll do the D: face. They get bored. THey're just looking for a reaction most of the time.
Mod Kathy
Jagex Mod

10-Nov-2009 17:01:05
Cheers for posting up the minutes.

=Kat=
Gazza376

10-Nov-2009 19:13:31
Last edited on 10-Nov-2009 19:23:18 by Gazza376
Bump, hey everyone hope your having a nice day
Maskyn

10-Nov-2009 20:16:39
-10th of November 2009: UK Surgery: Hosted by Mod Kathy-
Surgery Minutes Discussion thread: 8-9-396-58949571

Around 15 Pmods attended.

Q: Just for clarification: The off name report system is completely down?
A: No, it isn't down. Just being reviewed.
Q: But no reports are coming through?
A: We just want the names posted on the forums for us, that way it comes to our team and we can check
*addition* There are so many names, my notes would get very long. In-game report is way easier, is it still at all effective?
A: Well, hopefully it won't be forever. For names yes, it works fine. When tied to other offences it needs reviewing.

Q: Is there a general idea on how many times a player may choose a nasty name before getting #s permanently?
A: 3

Q: Can F-Mods attend surgeries if not P-Mods?
A: F-Mods can't get in this room unless they are also a P-Mod.

Quite some talk regarding the new skill worlds update (worlds for people with a Total level of 1000 or higher). Feedback is being collected from the forums, if you have any ideas, now is the time to post on the Mod forums (QFC: 8-9-390-57819673).

[non procedural]
Q: Have you got any idea where the new "skill total" servers are located? - I was lagging quite badly today
A: If you think you are getting lag because of them, could you post up the info in the Tech forums so I can get it checked?

[non procedural]
Q: How would a Clan Leader gain access to the forums? Do they have to apply?
A: There is a thread in the clan discussion forum (QFC: 135-136-12-59386128) where they can apply.

The End
Plasma Ball1

11-Nov-2009 10:43:36
Australian Surgery, Wednesday, 11 November 2009, Mod Howes

Q: What was the update?
J-Mod: Not sure, probably just some bug fixes.

===

From System Update Sticky:
"This is to fix a few problems we've been experiencing including which should fix an issue when worlds are near capacity load wise.

The Castlewars flag issue will now be properly fixed and the flag carrier will once again see the flag above their head.

We've also stopped the client showing you running through walls or fences but aren't actually there."

===

Q: If someone is advertising that they're giving our RS membershipm like they can make other players members, what's the appropriate thing to mute under?
J-Mod: Well, I think since it's possible to give people membership, that's a tricky one. However, if you get the sense they're doing this to scam then feel free to mute under item or password scamming.
P-Mod: The person said, "making people rs members - add me" so it seemed like a scam.
J-Mod: Yeah I'd go with scamming sounds suspicious.

Q: I've been noticing people getting around the filter by using an apostrophe (') before the word. For example 'gay.
J-Mod: I see.
P-Mod: That's something we need to let you know about or do you know already?
J-Mod: I didn't know, but someone else may have. Whatever the case I'll pass it on to our filter chaps.
P-Mod#2 *addition*: I posted that on the filter thread a few weeks ago.
J-Mod: Okies cool, I'll give the people a prod.
P-Mod#2: Along with combining words to form bypassing censors.
J-Mod: Yes, that's been around for ages. I think that one is tough to beat.

Q: I've noticed people using alt codes to get around the censor aswell, if they do this and we report them, will that be notices in the report?
J-Mod: Yes.
2n2r4

11-Nov-2009 20:53:34
========11th of November 2009: UK Surgery: Hosted by Mod Paul M========

17 pmods were present.

Q: Pmods in rsc . . . no crown, no right click report options, no mute function and some people knowing we are pmods . . .Are there any plans for some news/information about rsc modding or not rsc modding?
A: As I understand it, classic is back for people to play with but we won't be putting tons of resources into the game so we won't be looking to moderate it as much as we would Rs2. Thing is, we don't want to get into loads of support for Rsc as it'll sap resources from Rs2. I imagine that there will be some players checking it out and then it'll be back to diehard fans. I think that if we saw a problem there though, we'd take another look.

Q: Will rsc offences go across the board like forum & RS offences?
A: Tbh, I've not had the full briefing myself so what I'm saying is my interpretation based on previous stances. If there are major changes though, Poppy will be a fountain of knowledge to be sure. ; )

Q: Will there be more videos soon? : D
A: Yep! Just need a bit of time to get around to it. At some point though, I do want to start getting video Q & As. You guys send in questions, we then get video answers around the company.

Q: Who is the best Jmod?
A: *cough*

Q: Is there a chance fresher graduation parties/ceremonies will return?
A: You're better off asking Poppy as that's not my call any longer really. I know Poppy loves a good party though so . . .

Q: I'm wondering if Jagex is doing anything about the (GE) inflation? Some items are now 50% of their value 180 days ago.
A: I know we have a team who do monitor the ge all the time. I wish I had the answer for you on that but unfortunately, that's not my area of expertise. = ( I just know it's a known issue that is being monitored. I've not asked about when's or how's but it's worth asking Poppy to investigate. ; )

The end of non-Paul related questions. I'll post those next.

2n2r4

11-Nov-2009 21:14:52
Last edited on 12-Nov-2009 03:25:55 by 2n2r4
<continued from previous page>

========11th of November 2009: UK Surgery: Hosted by Mod Paul M========

As this was the first surgery that Mod Paul has hosted since his annoucement
(QFC 101-102-594-59776382), you might like to hear some of the lighter side of the surgery. If not, just ignore this post. If you want to put a face to the name, and you haven't checked out the video, see QFC 101-102-610-59807466. ^_^

Q: Is this your last visit with us? Or might we see more of you?
A: You'll see loads more of me all being well. Basically, my new roles mean I'll have a bit more time as I won't be managing 20 people. It also means I won't go grey quite as quickly I hope.

Q: 20 people is hard Paul? lol
A: It's hard when each have different set of tasks which in turn is made up of loads of projects!

Q: Erm Mod Paul, Did Poppy pay you to wear a pink skirt?
A: No, that's just how I roll. Pink skirts have been a uniform since the days of Chief. = )
(Pink skirt history on QFC 12-13-364-57055390)

Q: What have you been up to?
A: Well today I've been prepping a bit as I'm on hols next week. I'm going to have the best holdiay of all . . . I've nothing planned! I'll go see my parents as it's their birthdays, I'll hammer loads of video games and hopefully get my podcast up on itunes. I may end up doing some work too at some point but I'll try to avoid it. Right now I'm looking at a competition schedule. We're also preparing for a Thanksgiving Event. The newsletter should be coming soon.

The end
Plasma Ball1

12-Nov-2009 11:07:59
Australian Surgery, Thursday, 12 November 2009, Mod French

Q: Some mods can't mute in RSC, while some can. No pattern as to who can and can't at all.
J-Mod: I see. I'm sorry, I don't know anythign about RSC other than it exists.

Q: Any plans for crowns in RSC?
J-Mod: I don't know.

Q: What do we do if we spot someone using a stealthbot?
J-Mod: What's a stealthbot?
P-Mod: Stealthbot is a popular program on Warcraft 3 mostly used in managing large clans.
J-Mod: What does it do?
P-Mod: Well, it's used mainly in announcements/commends etc. Recently I've seen a bunch of them in runescape "Copying" people's words.
J-Mod: They can't be very stealthy.
P-Mod: Stealthbot is simply its name. The commands go like .On or .mirror where .is the trigger.
J-mod: Well if it's third party software, you could report them but if there's already a discussion on the forums about it I guess that would also be a place to look for information.

Q: How long do offensive name reports take to deal with I have some that are more than 2 weeks old.
J-Mod: We deal with offensive names - it can take some time. But we do get them sorted eventually.
Plasma Ball1

12-Nov-2009 11:08:34
Q: Why can't we mute people not that we have display names like if they changed their name to something really offensive.
J-Mod: Who's us to judge? We all find different things offensive and all have different standards of offensive. Again, what you find *really offensive* another mod might not.
P-Mod: What about something like, "uduckmyass"
J-Mod: Aren't things like this something Jagex should deal with, it's good that you want to help but do you really just want to sit and get rid of offensive names? Even with a mute, they could still make their names appear by going "I can only use Quickchat" etc
P-Mod: "pmforsc" would be an insta-mute name, correct?
J-Mod: Hmm, I don't know for certain but I'd report it definitely, but mute aswell? Not to sure.
P-Mod: What about "Im9pmme"
J-Mod: I guess this is where your judgement comes in, personally, I would report the names but I would think twice before muting them aswell.

P-Mod#2 *addition: I thought we were asked nto to mute offensive names but to report them in the offensive name thread in club mod?
J-Mod: I believe that was what the system was at the moment.

Q: Would it be possible to get a name scrambler in addition to mute stick? It would be a temp solution.
J-Mod: i don't think so.

Q: Is the lines "pm me if you're a bored girl" muteable?
J-Mod: Tricky, While it does ask for specific gender, I don't think the bored description is quite enough. Here, an offensive name might point to dodgieness.
2n2r4

13-Nov-2009 00:59:36
======13th of November 2009: USE Surgery hosted by Mod Poppy and Mod Lorenzo======

As many as 18 pmods were present at one time.

Q: Today is my first day. Do you think I'll be added to the list of new mods so I can enter Mentor Chat?
Mod Poppy: That's what I'm doing next! Graduations are happening today too. = )

Mod Lorenzo arrives and Mod Poppy exits, so the following questions are all answered by Mod Lorenzo.

Q: Should we create a thread for people to see who has mute and who hasn't? There *has* to be some common denominator.
A: Why not. What's the worse that could happen by looking at it?

Q: Any reason why free players aren't allowed (in rsc) or can u not comment? Will f2pers get a chance to partake of rsc?
A: I'm not sure but I guess it's one of those little member rewards.

Q: With what people were asking about, a lot of us have no pmod option on classic. Could it be a case of this account and classic are actually different, and thus they don't actually have the pmod status put on them?
*addition* I beleive pmods came after rsc
*addition* There were a few (pmods on rsc), but very few
(some pmods present had mute ability while others did not)
A: Eeer I'm not 100% sure but I would think so. Could make sense. Or maybe not lol (additions came in while he was in the middle of answering)

Q: My question is, do we extend it as part of the game, or is it a total separate game from the current version?
A: I'm not really sure if I'm honest.

Q: With the name changing giving people a license to make offenisve names, get changed by Jagex then make another offensive name will there ever be a point when you will force a change on them which they cannot get rid of?
A: Yes they can only be changed by us 3 times. Then we we will lock them to a name for a period.

Q: Did you have a chance to meet tehnoobshow?
A: I briefly saw him but didn't meet due to shift.

The end

Happy Birthday Mod Paul M!! Wish we knew yesterday!! *Throws confetti*
2n2r4

13-Nov-2009 01:17:13
Last edited on 13-Nov-2009 01:18:17 by 2n2r4
A few additional items:

Mod Poppy mentioned she will be going away for 7 days.

She also mentioned Mod Jon's birthday is the 1st week in December. Lots of Jmod birthdays! *Wonders how Mod Kathy's Rolls Royce Phantom fund is coming along*

Arkayla has started the thread regarding who has mute ability in RSC and who does not.
QFC 8-9-200-59888644.
Ms Toxicity
Forum Mod

13-Nov-2009 11:46:45
Last edited on 13-Nov-2009 11:49:30 by Ms Toxicity
Australian Surgery – Friday, 13 November, 2009 (10:00 a.m. GMT)

Attendees:
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Mod French
8 Player Moderators

Offensive Display Names
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Q: I have reported a player for an offensive name on two occasions and they are still on my list. The first time was a week ago. This player had a previous offensive name, which Jagex changed to numbers. The player has now changed his name to another offensive name.

A: We are getting through them all. If they keep choosing offensive names, they will be stuck with a name of our choosing.

RuneScape Classic
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Q: Are there any more details about the whole muting/RSC thing?

A: Not that I’ve heard.

Addition: Can I just direct everyone to a thread in the “Procedures” forum? It’s called, “You Have A Mute Option In RSC?” and is a thread to help the curators find the problem. It would probably help, if we could post there to help the curators solve the problem.

Addition: According to Mod Calm, we are still player moderators but the normal players cannot see our crown.

Q: So, without a crown showing in RSC, I assume we cannot say that we are Player Moderators?

A: It’s probably safer to avoid saying it.

Clan Site Advertising
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Q: Is it against the rules to say a clan’s website in clan chat?

A: In the clan’s own chat? Or in other CCs in general? What do the others think?

Addition: To be honest, I wouldn’t recommend it. Use Private Messages if you need to recruit. If players start seeing clans being advertised, it will generate more reports of rule breaking and encourage more advertisers. It’s best for clans to conduct their recruitment via private messaging, if they wish to inform another of a website.

A: Players should avoid it.

Q: Is it still in the rules, so I can direct the player to it?

A: Yes, it’s in the rules. There’s even a section on advertising clan websites. So perhaps you can direct the player there.

[Continued in next post]
Ms Toxicity
Forum Mod

13-Nov-2009 11:49:15
“Freshers” Team List/Training
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Q: Why are there non-Freshers on the “Freshers” list?

A: Umm, pass. I’ll poke the relevant people. Perhaps some of them were held back from graduating?

Q: Can you do that? Can you still fail training?

A: Most players get through alright.

Q: Are there any set requirements that Freshers have to complete, before graduating?

A: Not as such. There’s nothing like “You must report 22 players for this rule, mute 31 players for that rule”.

In-game Censor
Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯
Q: Did you know that if you type, “bad word”, it will show up “___”?

A: No I didn’t. If it’s clear from the context that no rule-breaking is intended, then I think you can let it slide. If they’re using it to spam offensive words, then report. There are only so many tweaks we can make to the filter, before it becomes impossible to chat.

Q: Using that trick to evade the censor, but in appropriate situations, are we are allowed to do so? Such as “Pass(*)word”?

A: While I cannot see a problem with it, other players may see it as rule-breaking and report unnecessarily.

Q: Even in private chat?

A: Even then, I would be wary. Why not say “p-word”?

Q: I am from the Netherlands and many things can be said in Dutch that are not censored. If we report them, how do you know that it is offensive?

A: We have Dutch/Belgian Moderators. If you visit the Dutch forums, you’ll spot who they are.

Q: Can you throw a cabbage at Poppy for me? My name is still censored and I mentioned it to her last week.

A: Poppy is not around at the moment, I’m afraid. I’ll poke someone about your name.

Account Sharing
Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯
Q: This is a hypothetical question. I have a brother/sister. Can I give them my account? As in for good?

A: Nope. Not at all. Never. Point them at the rules.

[Continued in next post]
Ms Toxicity
Forum Mod

13-Nov-2009 11:50:36
Q: What if someone dies IRL, can a friend log in to let people know?

A: That would be rather weird, I think. It has happened in the past, but it is still against the rules. If we let some players do it, others will do it too.

Account Security
Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯
Q: I was asked about securing accounts. I said to them to update their recoveries and bank PIN. But when that person said they didn’t want to do a bank PIN, does that mean the account becomes unsecure?

A: It’s their choice. If their password and other details are secure, then it shouldn’t be a problem. However, I would advise everyone to get a bank PIN. It’s only a few seconds extra on a bank trip.

Q: Can’t bank PINs be used in the account recovery process?

A: It could be good supporting evidence but we need more than that to return an account.

If there are errors or omissions, please let me know.

~Tox~
Plasma Ball1

16-Nov-2009 10:47:06
Last edited on 16-Nov-2009 10:47:44 by Plasma Ball1
Australian Surgery, Monday, 16 November 2009, Mod Mark H

Q: Is the word inbred considered offensive?
J-Mod: Depends on the context, if it's just childish banter, ignore it.
P-Mod: Inbred by itself? Since it means sexual relations with family.
J-Mod: That might be stretching it a bit. I doubt most people are implying that?

Q: Would it be possible to delay someone coming back on a throwaway account after they have been muted?
J-Mod: Not if they already have the account through the tutorial? The problem with anything IP related is that it's very easy to change the IP address.

Q: If someone uses a well known meme to basically say that they want to commit suicide is it the same procedure?
J-Mod: Frustratingly, yes. If they actually say, "I am going to commit suicide and become a hero" Jagex can't really afford to let even joking statements slip by.

Q: The server logs you out after you play for a long time.
J-Mod: Really? Wow, I didn't know that.
Maskyn

16-Nov-2009 20:02:03
Last edited on 17-Nov-2009 21:15:40 by Maskyn
-16th of November 2009: UK Surgery: Hosted by Mod Mat K-
Surgery Minutes Discussion thread: 8-9-396-58949571

Around 25 Pmods attended.

-If you have a question, simply type *Raise Hand* into the chat box. The attending J-Mod will then add your name to a questions queue and they will let you know when it is your turn to ask a question.-

More information about behaviour guidelines during a surgery, and the time schedule can be found here: 7-8-239-48091191

Q: I'm in a clan chat where whole groups of people come in and spam. We get them out as quick as possible, but they don't spam enough to build up one report. Yet they're spamming the whole chatroom. So when a group somes in can we still report when they come in like that?
A: Just keep kicking them, if there isn't the evidence for a report, then you can't report them. All you can do is kick and utilise the chat owner's ignore list.

Q: Since I'm kinda "green" here, what should I be doing/reading now?
A: Head over to the Procedures and the Mentor Advice forum.
P-Mod: If you need any help, don't hesitate to add Mentors, Members of LAF (QFC: 58-59-552-56710832) or join the Mentor Help CC (QFC: 10-11-198-58991657).

Q: The timer for the people leaving CC, is that still being looked at?
A: Yup

Quiet surgery today, well... As in questions. We got a lovely performance from Mat singing "Here comes the sun" by The Beatles.

That's it though, more next time!

TechEngineer

17-Nov-2009 20:11:15
Last edited on 17-Nov-2009 20:23:41 by TechEngineer
Maskyn, your minutes was from the 16th.

UK Surgery, Tuesday 17 November, hosted by Mod Kathy
Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯
Q: Whats the dual modship timeline look like?
J-Mod: How do you mean? How long it takes from being one kind of mod to being both after an invite?
P-Mod: Umm, how long from invite to mod status.
A: Not long as you don’t need to go through registration again
Addition: New F Mods are only brought in once a month. So how long depends on how close to the next month. So… 2 weeks I guess.
J-Mod: So sum up, it can take longer p-mod to F-mod depending on when the invite is sent.

Q: We had some chat about mining granite… If you click on the sandstone and then the granite, you get to mine granite almost at once. Is that considered bug abuse? I advised them not to do it.
A: Advising that doing anything that looks like it wasn’t intended is a good idea and a bug report can be sent in so we can check out the situation. But I don’t think players would need to worry too much.
TechEngineer

17-Nov-2009 20:12:04
Last edited on 17-Nov-2009 20:14:40 by TechEngineer
Q: Query about the new rc update please. People said there is currently a glitch that means people with at least 44 rc but below 91 rc get the double nats and the exp when being assisted. Do you know anything about it? The assister does not get any exp at the same time.
J-Mod: I hadn’t heard but I had a long weekend so will have missed it. The bug trackers will have heard if there was an issue.
P-Mod: Okay – so it would definitely be a glitch? Because people were unsure about it.
J-Mod: I know that they were making updates to it continuously. Right, I have checked and it is best to send in a bug report as that is quite specific.
Addition: If you got the level to make something the assister won’t get the xp… Guess that is when a level 44-91 makes 2 nats, the xp goes to the player and not the assister.
J-Mod: I know that you are meant to get a chance for increased numbers of runes. I will check and pass it on but if a report can be sent in that would be a help.
P-Mod: I just wondered if anyone had any news on it, because people are nervous to assist now in case they are accused of exploiting a glitch.
J-Mod: Not here I’m afraid. Will need to check with dev and bug trackers. They might want to wait a couple of days. I really can’t say either way. They sent in a report and if it is a bug it will be fixed very quickly.
TechEngineer

17-Nov-2009 20:12:56
Q: For clarification, the offensive name thread in Club Mod can be used for any type of inappropriate name – offensive, staff impersonation or confusing?
A: Yup, any type. Although for staff/mod impersonation you may want to add a little info. We count any names that are iffy as offensive. I’m going to update the link to the name thread in the oracle.
Addition: Some of my friends see inappropriate name’s, but can’t report for they don’t talk.
J-Mod: if they are a member they could post the name in forum help and we will pass it on. But it is likely the player will speak at some point and be reported by another player anyway.
P-Mod: Some of them don’t worry bout speaking their minds. So they call their pmod friends to report it. But it’s confusing for them all the same.
J-Mod: That is being reviewed. One of the reasons for the review and the original name censor as well.
Mod Kathy
Jagex Mod

17-Nov-2009 23:40:08
Cheers Tech,

Great minutes.

=Kat=
2n2r4

18-Nov-2009 01:27:20
Last edited on 18-Nov-2009 03:06:32 by 2n2r4
========18th of November 2009: USE Surgery: Hosted by Mod Jon H========

Close to 20 pmods attended at various times.

>>LOCALISED PLAYER MODERATORS<<

Q: What are localised player moderators?
A: Localisation = providing the game, and support for the game, in other languages that aren't English. Hence our "LPS" (localised player support) dept.

Q: Are we suppose to see that (Localised Player Moderators Thread in Club Mod)?
A: See it but not post in it afaik.

Q: "Localised Player Moderator" section. Can't post there. : ( (Pmod is Finnish)
A: Yeah the localise P-mod one is only up today, and it's empty, and no-one can post in it for the time being, until some of the staff members put some content in there, I think.

Q: Will the new forum be opened soon?
A: Hopefully. Don't know exact time but soon. Kat says she will send a message to all mods once it opens properly. Hopefully tomorrow. Stevew is going to put up a message in the forum in the meantime, saying "coming soon" or words to that effect.

>>LAST KNOWN AS ICON<<

Q: That little "last know as" icon with display name, will it ever disappear?
A: Yeah, don't know exactly how long it lasts but it is not permanent.

>>IDENTIFIED AS PMOD WITHOUT SPEAKING<<

Q: I was in classic on this account, minding my own business. Thieving men in Fally, not speaking when someone said . . . *Pmod's name* = mod. I was wondering how they knew, or was it a fluke guess?
A: I should point out I know literally nothing about rsc. I've been in it once and don't intend to go back. (responding to various pmod replies) But yeah, I would imagine what others said holds true. They could have seen you speak in rs2, etc. Honestly, I don't know. Did it really bother you then?
Pmod: Well thought there might be a leak of mod names, that's all.
A: Not as far as I'm aware but with thousands of p-mods it is possible I suppose, but hopefully there is a simpler more innocent answer.

Continued
2n2r4

18-Nov-2009 01:47:42
Last edited on 18-Nov-2009 02:12:10 by 2n2r4
The conversation continued regarding possible leak of mod names.

Pmod: I do know there was a site several years ago, because my main was on it.
A: Yeah my own private account is on there from when it was a p-mod actually. Assuming it's the same site. There are possibly multiple ones of those too. The thing is it's not *really* a secret if someone is a mod. Because there is a great big crown whenever someone sees them speak anyway. But I can see why you wanted to ask in this case.

>>TARGETING LEAKED P-MODS<<

Q: But doesn't it (leaked pmod name list) make us a bigger target, in some way?
A: For hijacking attempts? Possibly. You can mitigate that with a couple of name changes, unless you're particularly attached to your login name (as many people are ofc) and if you're careful security isn't an issue anyway.

>>RC UPDATE<<

Q: About that rc update. It says: you might get some extra runes in crafting. Is it like every run you make? Or just random?
A: Honestly I don't know anything more than it says in the article about it, sorry. : (

>>MENTOR FORUM NEEDS UPDATES<<

Q: A thread needs to be updated in the Mentor Forum. The guide to modly behavior. Some things are missing. Like last week, I got muted and I had no idea that joking in the way I did was against the rules for mods to do.
*Addition* There's a few threads in sugggested reading for new mods that no longer exist.
A: Ok, I don't think it would be altogether appropriate for me to go into the details of the specific incident, but there is a wider point about p-mods knowing what the lines are regarding "joking" about things that would be against the rules, and another about outdated resources. (In regards to the addition about threads that no longer exist) If you could send in a query addressed to myself or Poppy with details of what's out of date, we'd really appreciate that. Thank you. : )

Continued
2n2r4

18-Nov-2009 02:08:42
Conversation continued from above.

If any of you would like to give us some feedback to help us pre-empt situations like the one that happened to *pmod named* last week, again please send it in a query. It's no fun when mods get muted.

>>NEW MODERATOR FEEDBACK<<

Q: I was wondering about feeback as new mods. Do we receive feedback after a certain amount of time or only if we need it when reporting?
A: Individual feeback ad-hoc as far as I know.

Q: Ad Hoc?
A: As and when necessary. Individual feedback if necessary on a case-by-case basis. Group feedback on frequent/recurrent issues will probably be going out to everyone I think. I don't actually do the feedback, or at least I haven't so far, so I can't say more detail than that really.

>>TOWN CRIER<<

Q: I recently found out that the Town criers give more options for p-mods. But the guidelines they offer seem a bit outdated with the new reporting system in place. Not serious, but I was wondering if it would be updated in the future?
A: Could you put it in a query addressed to me or Poppy pls? With a brief summary of what you've noticed is out of date. That is the kind of thing we can probably request to have changed, but we will never see it unless it is brought specifically to our attention, if you see what I mean. : )

The End

------
My attempts to figure out how to underline a heading failed. =/ I'll see what I can find out for future posts.
Plasma Ball1

18-Nov-2009 04:17:52
US West Surgery, Wednesday, 18 November 2009, Mod Lorenzo

Q: Is the runecraft assist confirmed as a bug yet? Or is it intended gameplay?
J-Mod: I'm not sure tbh but I think it is confirmed.

===
The bug (mentioned above) explained:

"High level runecrafters get no experience when giving assist. Intead, the runner or the lower leveled person got the exp."

===

Q: I noticed that I have my crown in RSC. Why the sudden change?
J-Mod: No idea really.
P-Mod: Deterence I should think, tons of scammers.
J-Mod: Maybe.
P-Mod: There was a thread about it.
Maskyn

18-Nov-2009 20:03:16
Last edited on 18-Nov-2009 20:04:30 by Maskyn
-18th of November 2009: UK Surgery: Hosted by Mod Kathy-
Surgery Minutes Discussion thread: 8-9-396-58949571

Around 22 Pmods attended.

Great Orb Project Glitching
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Q: Is glitching during the GOP minigame reportable? Asking for sitters or glitchers?
A: If you are concerned with what was said they can be reported under "Encouraging rule breaking" without a mute. We will then check the situation on the account.

Q: What *is* GOP Glitching?
P-Mod: There are several methods of "glitching", I don't understand them but one is to have one team leave the game immediately, then everyone gets tokens. It's a wat to get fast tokens, they do it obver and over.

Names in reports
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Q: Someone came into a Clan Chat today, talking about how he was muted etc. At one point he mentioned he knew who reported him, because the P-Mod name was added in the evidence?
A: No, your names aren't shown in the evidence. The player will have worked it out from what was said or because they knew who was around.
*addition* They could have mentioned the name which would have shown up in the evidence from what I can deduct. Something like "Ohh Playerx is a P-Mod", and that would've shown in the evidence.
A: Only the usernames to the left of the chat won't show and conversation from other players plus private chat etc. If the name was mentioned in the chat it would show.
*addition* It's always possible that a different Mod did the actual reporting. Pirate/ninja Mods often travel together, so while one Mod's name might be mentioned, that might not be the reporter.

Particular case was checked and the P-Mod spoke shortly before the person got muted. So the person probably figured it out.

Continues...
Maskyn

18-Nov-2009 20:05:07
Last edited on 18-Nov-2009 20:15:59 by Maskyn
Continued...

Localised Player Moderator forum
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Q: When do you expect the Localised P-Mod forum to be properly released? (QFC: 142-143-0-59914057)
A: It will be complete in a couple of days, but you should be able to post sooner than that.

Some talk about the new forum. The Forum Specific Rules just got added, not in English though. Basically it's a Procedures forum for foreign languages that aren't covered on their respective language forums (German, French and Portuguese).

Q: It'd be good if the forum had a unique icon though.
A: That's something we're considering. It will be shiny though ^_^

Discussion went on about what icon it should have. The general agreement was the classic silver crown we have now with a small glove in the bottom left corner or a miniature flag with a silver crown in it.
____________________________________________________________________________
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Side note for the 'Orbers reading these Minutes. The "Player Moderator Procedures Only" forum on FunOrb got(is getting) a revamp by Mod Craddock including P-Mod Emergencies, a(n) (FunOrb) Oracle, Information Share, Initiatives, Surgeries and much more Mod supporting content. Might be worth checking out if you're a FunOrber.
____________________________________________________________________________
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Those are today's minutes, more next time!

I decided to use the much adored format for the minutes now, with the subject underlined above the question(s). Thanks to Ms Toxicity, who started this format.

Plasma Ball1

19-Nov-2009 14:31:13
Australian Surgery, Thursday, 19 November 2009, Mod Howes

Q: Why are the forums down?
J-Mod: They're being updated. I've been trying them for 30 mins.

Q: Do you know whether Mod Al and the Ikers are still helping in the bot-hunting front with Mod Beard?
J-Mod: Sorry, I don't know that, I'm afraid.

Q: Do you know whether the severe glitch in Great Orb Project has been fixed?
J-Mod: I have no news on it for you.

===

GOP Glitch is:

"Players could do to force all the yellow orbs onto the altar so obviously they'd win every time"

===

Q: What is the forum update?
J-Mod: I think it's a return of an old function that we'll both be able to use.
P-Mod: Hax. Bbcode!
J-Mod: Lol, no no, nothing like that.
TechEngineer

19-Nov-2009 20:45:28
Last edited on 19-Nov-2009 20:51:04 by TechEngineer
UK surgery, 19 November, hosted by Mod Jon H
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Phew, that was a long Surgery! In the end Jon had to kick us out, because the questions and additions kept coming!
Prepare for a long read...

Q: Well, I would like to ask about the mod forums. Can F-Mods access them?
A: Good question. No, except for Club Mod which is open to both F-Mods and P-Mods. Otherwise the F-Mods have their own set of private forums.
Addition: Dual Mods of course can access them.
J-Mod: Well yes. If you are both an F-Mod and a P-Mod, you have access to both sets of private forums.

Q: Is there an easier way to get to the P-Mod section without having to type in the search box?
A: Dunno tbh, I never actually have to do it. Anyone?
Addition: The P-Mod menu is in the Community dropdown menu when you’re logged in.
J-Mod: Oh yea, when you’re logged in it replaces the ‘poll’ option, I remember now.

Q: I’ve noticed a lot of merch clan chats advertising near G.E. by lvl 3 bots. What can we do about them?
A: Ignore list afaik, and advise others to do the same.
Addition: Best is to talk as little as possible around those bots, because when people get annoyed by them you will be the first target, and they will flame you for not muting.
J-Mod: If you suspect someone is using an autotyper then you can report them for macroing, but please don’t ever mute for game-related text, even if it is filling the screen. There is one exception, which is that if someone is disrupting a clan chat with spam (game related or not) you can mute once it goes over 8 lines. But never in public. Actually ignore the “8 lines” bit please, I was being old fashioned.
TechEngineer

19-Nov-2009 20:45:47
Last edited on 19-Nov-2009 20:47:48 by TechEngineer
Addition: As disruptive behaviour? If the guy is spamming…
J-Mod: Yeah, report for disruptive behavior in that case. But as I say, don’t tick ‘mute’ unless it’s in a cc. Never mute for game-related text said in public, since by definition that is not considered spam. The key distinction is whether it’s game related or not. If it’s game related public chat, don’t report. If you think it’s using an autotyper then report for macroing but not for any other category please. If it’s *non* game related (for example @@@@@@@@) then you can report for disruptive behaviour.
Addition: We can still mute for spammed gibberish, correct? I’ve run into that on funorb a good bit lately.
J-Mod: You can but only if it’s really obviously mega-disruptive please. That’s where the judgment call comes in.
P-Mod: P-mods are also funorb mods, right?
J-Mod: Yes they are.

Q: On similar theme, any updates about slowing qc spamming?
A: Not that I’m aware of, sorry. That would be an engine update I think.
P-Mod: Also noticed I went on RSC I became lvl 3 lol and non mod.
J-Mod: Could you bug report that please? I believe it’s not happening the same for everyone.
P-Mod: You should have crowns on RSC now, they updated it last week.
Addition: I was wondering, it’s been suggested before, but perhaps we could have a second mute/tool for dealing with qc spam? Maybe not mute, but something maybe lol, just wondering.
J-Mod: You’d need to go higher up than me with that one. Aye, if there’s an existing suggestion about it then maybe you could find it and bump it up.
TechEngineer

19-Nov-2009 20:46:49
Last edited on 19-Nov-2009 20:48:22 by TechEngineer
Q: Sorry for being a bother, I had a question about the Mod CC. If we have a question about something that may be happening that we need an answer to rather quickly, can we use that cc to get the answer as well. I just didn’t want to bother them unless we could do that.
J-Mod: Which cc, sorry?
P-Mod: Mentor Help, the modling cc.
Addition: If Mentor Help is empty or too busy for moldings, try ad_busters cc. 
P-Mod: It won’t be too busy, trust me. ^_^
Addition: If you need a senior mod to answer a question for you, of course you may hop into Mentor Help to find one. But you should then request that senior mod to add you and take your question. We should *never* ask about or talk about anything comfidential in *any* case. What we say in cc’s shows up in our reports and and cc that is. And is snet out ot rule breakers in their evidence. You can also try several other cc’s for senior mods. These include Ad Busters, RS Outreach, Light Arcana and Mod MMG. In addition, modlings are welcome to add any Mentor, Laf or any senior mod that offers.

Q: I’m new to this so how to contact a J-Mod if you have an urgent question?
A: Depends what exactly you mean by ‘urgent’…
P-Mod: Like not to be discussed at forums or public or clan chat.
J-Mod: You can always send in a query which we *should* answer same-day, ideally very soon. And there is a P-Mod emergencies thread in the forums which we should check regularly, all things considered.
Addition: Emergencies and issues, yes? Lol or does it matter?
TechEngineer

19-Nov-2009 20:47:08
Last edited on 19-Nov-2009 20:48:36 by TechEngineer
J-Mod: This is why I said it depends what you mean by ‘urgent’. What I’m saying is that I’m not sure how often you’re likely to have something that really really needs to be seen within the next few minutes. Info share thread is a good catch-all for stuff that you want us to see. But I’m not sure if it ets checked quite as often as the ‘emergency’ threads if you see what I mean. I don’t actually imagine there will be a huge amount of “I need help right this minute” type situations for P-Mods actually. Since the bulk of your ‘responsibilities’ (for want of a better word) would be in game where you have the report button anyway.
Addition: P-Mod emergency thread has been updated to cover RL emergencies. Not just forums.
[We sent out an inbox message to all P-Mods concerning what to do if someone mentions that they are suicidal. (I think that’s what the message said.)] <- Logged out during this time, sorry for any inconvenience.
P-Mod: 3 November was the date on that letter to all mods.
J-Mod: Ok, I will enquire about whether it needs to get sent out regularly so that it catches all new recruits as well.
Addition: Seen a few say it but again you have to watch the whole conversation. Sense whether it’s true or just messing, but I do agree with the rate of modship at the moment message needs sending by once a month for new modlings.
Addition: You really have to see if it’s them or other people egging them on exhibit a 19 year old committed suicide live on a certain streaming site egged on by others.
Addition: Never mute the player threatening self harm but mute people egging them on.
TechEngineer

19-Nov-2009 20:47:24
Last edited on 19-Nov-2009 20:49:20 by TechEngineer
J-Mod: Yes, if you believe someone is genuinely encouraging another person to do something harmful then you can mute if that seems like the most appropriate thing to do. Be careful though, the majority of the time there is probably no real intent behind it and it would just be what we would class as “playground” style banter. If you see what I mean. I’m not saying we don’t need to be careful but there is a risk of being over-cautious. The justin*** case was tragic but it was one specific individual out of how many billion people using the internet, you know? Basically I’m just saying don’t mute without being sure that it is necessary. Which is the way that you will all be using your mute tool anyway, of course.
Addition: Yes, we are not encouraging internet useage. So why give examples of that?
J-Mod: Sorry, it’s probably me, but I don’t quite understand what you’re asking, could you rephrase it please?
P-Mod: Oh, the example of some internet suicide was given here. I just disagree with.
J-Mod: Even though it didn’t happen on RS, it is still an example of the -
P-Mod: Certainly, but it seems more encouragement towards the wrong way of dealilng with the problem somehow. Just because it happened….Somewhere…
J-Mod: Sorry for interrupting you. That’s what I was trying to get at when I said that we need to be careful not to be over-cautious. Serious incidents like that are mercifully incredibly rare. Equally, though, with a player community as large as RuneScape, with literally millions of players, it stands to reason that a proportion of those players will have some emotional problems and a sub-set of those may choose to talk about them in RuneScape chat. And if that happens, it is important that we deal correctly with the situation. Which would include dealing with people who may make abusive/hostile/offensive somments, including encouraging self-harm.
Addition: That is why we are asked to not get involved but report, post and move on.

Â¤TechEngineer^_^
2n2r4

20-Nov-2009 01:30:01
Last edited on 20-Nov-2009 14:18:28 by 2n2r4
========20th of November 2009: USE Surgery: Hosted by Mod Mat K========

I lost track of the number of pmods after 25. :O
Many Freshers joined us for the first time.

Forum Bug
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Q: Just wonder - forum probs all sorted now? Forums crashed due to bug was home page news on it.
A: Oh, I understand that is fixed.

Oracle Updating
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Q: Mod Kathy said she would update the link in the Oracle for inappropriate names, but it still directs us to the Information Share Thread (rather than to Reportable Account Name Thread). Maybe she just hasn't gotten around to it, but I thought I'd follow-up.
A: Ok, give me a min. All sorted.

Reporting Foreign Language Rule Breaking
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Q: Okay. See, I'm Polish and I noticed there's Polish forum and joined Mod Karolina's cc and were talking in Polish and people there asked me questions and made me wonder how we actually should treat rule breaking that's not in English? Especially serious like password scamming.
A: We have Polish support now, so report as you normally would.
Pmod: Do I even mute offenses in Polish when needed?
A: Yup

Q: What if it is an unsupported language such as Urdu or Arabic?
A: Report it without a mute.

(Was noted only to report if you understand the language)

Reporting Account Sharing
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Q: In Funorb, there is no option to report account sharing.
A: If you see someone doing it, report it under something else. I get the feeling it is an oversight.
Pmod: Alright, but would a query be more accurate?
A: Nah, just report it and we can do the necessary.
*Addition* That's covered under acc buying/selling, same as here.
A: Sweet (Report account sharing under "Buying or selling an account" in Funorb and RS.)

Continued
2n2r4

20-Nov-2009 01:55:56
Last edited on 20-Nov-2009 11:46:31 by 2n2r4
Suspected Spinning Wheel Bots
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Q: Well if we are finished here and I go to Lumby Castle and go upstairs in a mem world I see ppl running up and down to the spinning wheel and they say nothing but I can't find out if they are using bots.
A: If you think they are using a bot, just report them. You don't need proof. Just report them for macroing and we can take it from there.
Pmod: Closing the door would make it easier.
A: The problem is that if they are not a bot, you annoy them, which isn't great so best not to shut the door. Just report them and we will pwn them if they are a bot.

Q: So we can't get in trouble for reporting someone we think is a bot but ends up not being one?
A: (Not given, but simply stated - No)

Graphical Glitches
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Q: Just pointing out graphical glitches I encountered recently:
1. When I left the pmod room, my assist was set to off, however the screen had the option "req assist" not sure what that really means.
2. A pamphlet in my bank appears cut off. The bottom part of the picture has shifted to the top part of the item and the top has disappeared.
3. If a snowglobe is clicked, then a weapon equipped, the snowglobe will not show a picture of Lumby.
A: I'll pass those on.

(Bug reports for graphical glitches can be submitted via main menu: Help>Submit a Bug Report or in forums under Contacting Jagex: Bug Reporting forum.)

Quick Chat Misuse
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Q: What do we do about quick chat misuse - like offensive stuff?
A: Is it possible to be offensive with qc?
Pmod: Yeah, certain phrases.
*addition* Example: "I like your item: Wet Pipe."
A: Don't worry about those. If people are reacting to that, they need to chill tbh. You can ingore them if you like or respond with start plumbing. P)

Continued
2n2r4

20-Nov-2009 02:27:44
Reporting Friends
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Q: What if one of our close friends breaks a rule should we report them?
A: It's up to you but, as they are your close friend I'd say that is more important then them breaking a rule.
Pmod: Forewarn them into not doing it again?
A: It's up to you mate, remember friendship is more important then if they break a rule or not.
*Addition* Mods can "look the other way"

Q: Do we have to report people like if we're having a good time and don't want to ruin the fun?
A: Nope, you don't have to report anything if you don't want to. Being a mod isn't about reporting.
*Addition* Reporting is always a choice.
A: Don't worry about reporting at all, just keep on playing as you have been doing. Just wearing the crown is enough.

P-Mod Harassment
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Q: Are players who are speaking bad word of P-Mods and harassing them, etc. Reportable? Or should we post their name in "Information Share?"
A: You can report them so we know about it, but don't mute them.
(FYI - Pmod Harassment Workshops: QFC 58-59-687-59378609)

Requests To Mute Spammers While in a CC
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Q: What if people in a popular cc such as "world60pengs" ask me 2 mute someone that's spamming. What should I do?
A: Tell them to stick them on their ingore list.
Pmod: Ok - So don't mute them or report them?
A: Not if they are not breaking any rules.

Training when J-Mod
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Q: How exactly do you train when you're a J-Mod?
A: I type in magic code and I change level. Took me about 10 minutes to max, dunno what the fuss is about.
(J-Mods have "choobs" that they actually play/level on.)

Q: Do you speak any other language besides English?
A: I speak french and I read ancient egyptian. My dad speaks german, and I did have an Austrian girlfriend when I was 17. (I'd go on, but I'm probably already in hot water for posting that. )

The End
Plasma Ball1

20-Nov-2009 11:05:27
Last edited on 20-Nov-2009 11:06:28 by Plasma Ball1
Australian Surgery, Friday, 20 November 2009, Mod Timbo

Q: Do you think there will ever be an alchemy update? (like do all option)
J-Mod: I really doubt that, alching is easy enough as it is.

Q: Was there meant to be a forum update yesterday?
J-Mod: There was technical issues, nothing sinister or behind the scenes.

Q: Has Calm been in lately? I haven't seen him at all.
J-Mod: He's been in all week.
P-Mod: Busy with recruiting?
J-Mod: Of course.
P-Mod: Thought he was ill? He better now?
J-Mod: He looked/sounded fine to me.

Q: Is the messaging system down for anyone else?
P-Mod: Yes, it's usually unreliable this time of the morning.
J-Mod: It's fine from a back-end point of view so it isn't down. Just hard to get a hold of until about 2PM GMT+0. It's always a bit jerky in the morning for the UK. Might share some internal stuff, everything here's slow until 1pm too so many meeting requests, email, etc.

Q: How often is surgery thread checked? I just answered modling question for 7 hours ago. There is also a question from a day ago.
J-Mod: It isn't. I just don't know why it would really. And any questions there, most P-Mods could answer. If there is anything serious with surgeries, etc, there is always queries.

Q: Do you think Jagex could put in a stop watch icon?
J-Mod: There is a stop watch in-game already.
Q: What about an icon for things like beacon runs? An arrow to point you in the directions?
J-Mod: Time/timers has been discussed before but I don't have a clue where it all is with development if at all.

Makoto D

21-Nov-2009 01:13:44
Last edited on 21-Nov-2009 05:09:37 by Makoto D
USE Surgery, Saturday, 21 November 2009 @ 12:10PM

Curator: Mod Mat K

Q: Has a normal player has ever been in the hidden mod room?
A: No.

---
Q: If a sibling comes into the room when confidential information is being displayed, would I have to log out?

A: It doesn't really matter if they see it or not, since the relationship with your family comes first.

---

Q: What is Jagex's stance on merchanting clans?

A: Basically...not in the spirit of the game, but not against the rules. There is no need for Pmods to get involved looking at them.

---

Q: Are there are going to be any more updates to Achievement Diaries [involving elite tasks]?

A: Yes, there are.

---

Q: My friend, one I know in real life, was asked to become a mod, but since the postal service is in strike, could he use my home address to register?

A: Nope, it will have to be his address so we have confirmation for where he lives. As long as we know where he lived once, it can be updated at a later date.

---

Q: Would it be possible to mute blatant auto-typers along with a report for Macro?

A: Nope, I'm afraid not.

*Addition* - I wonder the reasoning behind it.

Mod Mat K states that the ignore list is a better tool in this situation, and that there would be no proof of the aforementioned.
Makoto D

21-Nov-2009 01:13:49
Last edited on 21-Nov-2009 05:12:01 by Makoto D
Q: I have noticed mages that cast Curse repatedly, and that the person in question doing this has been AFKing. Is AFKing reportable?

A: Report them under macroing. Chances are they may be chatting in a CC while casting, or talking with others via PM.

*Addition*: The air spell [casters] on rats never respond, even for four hours. Mod Mat K states that it doesn't prove anything.

*Addition*: Go ahead with a just-in-case report in this situation.

Mod Mat K reiterates that there is no way to determine what they're up to, but if we think they're macroing, go ahead and report them.

*Addition*: Post the names of AFKers on the MBB Exterminations thread in the Community forum.

---

Q: If a clan chat spammer spams outside of our required report/mute guidelines, and they're extremely quick spammers (thus evading kicks), what is the best course of action, and are you looking into it?

A: We're working on it, but at the minute, ignore them.

---

Q: I changed my phone number recently. Should I update my registration details?

A: Yup, just update them in the mod centre, we won't need to contact you again. Phone numbers are simply for reference, [Jagex] doesn't do anything with them.

---

Q: What do we do if people intentionally disrupt Gnomeball games?

A: Nothing, I'm afraid.

---

Another moderator advises (and Mod Mat K agrees) that in that situation, one should hop worlds.

Another moderator also proposes taking the game to a PvP world to deal with players that disrupt Gnomeball games, and Mod Mat K agrees with this as well.

---

Q: I've noticed a lot of Quick Chat spam in various areas, and would like to know if Jagex has a plan for that.

A: Yup, ignore them.
Makoto D

21-Nov-2009 01:13:54
Last edited on 21-Nov-2009 05:14:42 by Makoto D
Q: A mod friend has changed her name twice, and her original name was taken by another person. I was under the impression that mod names were reserved?

A: Can you put the name and stuff into a ticket for us so that I can get that escalated? We should [still] look into that, even if she doesn't want the original name back.

---

Q: If someone is intentionally disruptive, is harsher action taken [against them] if there is no mute applied [by a PMod]?

A: Yup. It depends on what they do, though.

*Addition*: But freshers can't mute, they only have a 'suggest to mute' button.

Mod Mat K replies that freshers get the mute option in 4 weeks.

---

Q: Many players know of the PMod forums and what you can do about them. I've had convos in which I've been asked/pressured about them. There is also a specific video of the forums on YouTube, and I wonder what to do in the situation, and why the video isn't taken down yet.

A: [The video] is part of a legal case, so we can't do anything about it yet. To the first question, simply tell them you aren't allowed to talk about it.

*Addition*: There's also a video about the PMod room during a surgery, in which you can see the names of several mods and a JMod.

Mod Mat K replies that it isn't the end of the world.

*Addition*: The PMod room is shown on the KB, so it's not a very closely guarded secret.

---

Q: What is Jagex's view on PMods having PMod-related names?

A: As long as you are not being a "muppet", it's fine.

- END OF SURGERY -
Plasma Ball1

23-Nov-2009 12:29:07
Last edited on 25-Nov-2009 13:18:56 by Plasma Ball1
Australian Surgery, Monday, 23 November 2009, Mod Kathy

Q: I've had the mute function since I was a pmod, was this because I'm a fmod? (clarified by Kathy in below post)
J-Mod: Most likely.

Q: I read in the thread 'reporting account names' that the current procedure for offensive names is to use the thread? Is this the current procedure?
J-Mod: Yes. We will send out another in-box message when it changes.
P-Mod: Can it be stickied please?
J-Mod: Done.
Mod Kathy
Jagex Mod

23-Nov-2009 12:52:26
Cheers Plasma. ^_^

I just want to add one thing, the mute function mentioned in the first question was actually the 'Suggest Mute' function so everything is in order. Once a P-Mod graduates and receives an in-box message, their mute function is enabled, not before that. ^_^

=Kat=
Maskyn

23-Nov-2009 20:03:16
-23th of November 2009: UK Surgery: Hosted by Mod French-
Surgery Minutes Discussion thread: 8-9-396-58949571

Around 15 Pmods attended.

Autotypers at the GE
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Q: We were adviced to report autotyping GE spammers for Macroing, but macro reports against auto typers don't do anything?
A: Yes they do. They let us know you think someone is using an auto typer and we can investigate further.
*addition* Mod Mmg told the P-Mods earlier about a plan that would make autotypers not work *at all* on RS. So hang in there, Jagex does have something in the works.

Q: If autotypers bother you much, why not mute?
A: Autotypers aren't muteable as per the Oracle (QFC: 8-9-23-25562643). Ignore list can be used.

Cencored usernames
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Q: I have recently noticed that a lot of usernames are cencored for no real reason, and I am aware that one player has made multiple requests to have his looked into and each time they said they will. Yet he still waits sadly.
A: The offnames team do get through things eventually, censor changes can take a little longer. If your friend is still having trouble, get him to post on the Cencor Feedback thread (QFC: 74-75-224-58234082) again.

[FO] AFKing in a FunOrb game
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Q: Sometimes, a player plays rated games, and makes the game options extremely long, but doesn't play the game. They AFK, hoping the opponent would quit of boredom, would this be against the rules?
A: I've asked and apparently it's not reportable, annoying as it may be.

P-Mod Emergency thread
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Q: Could the P-Mod Emergency thread (QFC: 8-9-949-32026928) be edited with the guidelines for muting?
A: Why?
Q: You don't mute players for threatening self harm, you mute players for encouraging it.
A: It'll be passed on.

Continues...
Maskyn

23-Nov-2009 20:04:31
Continued...

Muting Guidelines
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Q: Are there certain guidelines to follow before issueing a mute, as I've seen a Mod or two just muting instantly without giving any warning.
A: It depends on the offence I suppose, and the situation as well. Some thing, such as solicitation, can be instamute. If you think a warning would help better, then feel free to do so. Some P-Mods may not feel they can reason with the other player. Remember, your mute is a defence.

Muting other languages
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Q: Can the languages in which offences may be muted be added to the Oracle? (QFC: 8-9-23-25562643)
A: I'll pass it on and see what can be done.

That's it, most people left at the end because of the Modling graduation party. More next time.
Maskyn

24-Nov-2009 20:01:21
-24th of November 2009: UK Surgery: Hosted by Mod French-
Surgery Minutes Discussion thread: 8-9-396-58949571

Around 15 Pmods attended.

[NP] = Non Procedural

Freshers training
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Q: Freshers continue to ask about training. Are they given any info after accepting as far as how to proceed and that there is no formal training at this time?
A: Well, they still have access to the P-Mod forums and can talk to the mentors. There's no formal training program as such: that would be difficult to manage.
Q: Perhaps that could be mentioned to them after accepting, so they don't think they are missing something.
A: Perhaps.

Estonian Moderators
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Q: How many Estonian Mods are around the community?
A: I'm afraid we don't have a breakdown of which Mod is from where.

[NP] Comm Unity clan chat
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Q: Do you have access to the "Comm Unity" account? Seven hasn't got around to adding the 22 people yet.
A: It's not my account so no. You may need to send in a message to him.
Q: Query with "To Seven" at the start, right?
A: That'll get it passed on to him, yes.

[NP] JTF title mistake
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Q: The new JTF thread, it's titled October and not November.
A: I'll just let Mod Mark H know, I think he's going to fix it.

[NP] Veteran mod ty parties
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Q: Everyoen check out the new thread in Club Mod titled "Veteran mod ty parties" (QFC: 101-102-657-59948018). Basically only modlings have been given kudos for years, so veteran mods who've helped shape the team deserve some recognition too.
A: I see, yey for veterans, modlings and all the rest ^_^

During this surgery it was (almost) generally agreed that tea is better than coffee. Especially since it makes Mod French ill. (QFC: 101-102-596-59778189)

That's it, more late
Plasma Ball1

25-Nov-2009 13:22:31
Australian Surgery, Tuesday, 24 November 2009, Mod Kathy

Q: When is the next graduation, and would I be able to attend since I've never had a graduation party?
J-Mod: There isn't a set date yet. Information will be posted up when we know. It should be for [Australian Surgery's] timezone though.
P-Mod#2: Mod Poppy said she would like to have them every month and everyone welcome.
J-Mod: Yup yup.

Q: Will we ever have easier access to classic, somewhere on the homepage (one-click)?
J-Mod: Nah, we like challenges.
P-Mod: Classic is a challenge in itself.
Plasma Ball1

25-Nov-2009 13:23:02
Last edited on 25-Nov-2009 13:23:41 by Plasma Ball1
Australian Surgery, Wednesday, 25 November 2009, Mod Poppy

Quote: "You have pink hair! You can do anything... or was it red hair?"

Q: When will the "Suggest a mute" option fade away and grow into a 48 hour mute?
J-Mod: It's usually a month after you become a mod.

Q: When in the next graduation party?
J-Mod: Kathy and I are going to arrange something for 10am sometime this or next week for Aussies to graduate.

Q: Was Excl a nice person?
J-Mod: Excl was really nice, I spent about 10 hours with him. Went out for dinner with them all 3 times, twice with MMG once with Andrew. It was nice.

Q: That trapdoor just South-East of the fishing guild, between trees. Every time I pass I try to open it, am I allowed to ask, what does it do? It's driven me nuts for like 4 years,
J-Mod: It's a secret! One day you will know.

TechEngineer

25-Nov-2009 20:02:48
Last edited on 25-Nov-2009 20:09:12 by TechEngineer
UK Surgery, Wednesday 25 Novembre, hosted by Mod French.
_________________________________________________
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Mod French quote of the day: "I’m immune to all weapons. The power of balance protects me."

Blue Phat glitch
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Q: 1000+ girls are complaining their blue phats make them look like guys
J-Mod: *shrug* I don’t know.
P-Mod: Could you nudge someone please
J-Mod: Not really, that isn’t my department. And we’ve seen it on the forums many times. Suffice it to say, we’re aware of a variety of ‘look ‘ issues. Things like that take even longer to resolve. There’s a lot of testing involved.

Addition: The girls might try wearing them with a different hair style. When tophats came out we were all bald. So maybe try that.
J-Mod: Many costume/hair/look things could be fixed. But we’ll let you know when we have.

Mod French's Words of Wisdom
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Q: What is the meaning of life?
A: To avoid dieing.
TechEngineer

25-Nov-2009 20:02:55
Last edited on 25-Nov-2009 20:09:29 by TechEngineer
Becoming a mod on your 2nd account
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Q: I have a question about another account of mine… I use it a fair amount more than this account. Yet it is still not been asked to be a mod yet. I feel I can help better if it was.
A: Ok – It’s not a guarantee that that will ever happen, you know. And what does that account have that this one doesn’t? Higher levels/better equipment won’t help you mod… Do you see what I mean? Well, you can always send in a message about it and we can look. That’s about all we can do though.

Addition: You could use the recommendation thread in club mod, saying it’s your own account, it might help.
J-Mod: Ooh, good point.

Bug reporting
Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯
Q: I have found a bug that just occurs randomly. The icon will sometimes disappear as most are now. It only happens to two or three, but it does get quite annoying.
A: Hmm… Even if it’s only intermittent I would submit a bug report. Just give as much info as you can: like, where you are, what you’re doing, are you in a busy world etc.

But this surgery was mostly about random stuff, like spinning camera’s, colours (especially pink) and Mod French not having a car nor bike.

|Â¯Â¯|____________
| Â¤ | TechEngineer | ^_^
|__|Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯
2n2r4

26-Nov-2009 00:39:41
========26th of November 2009: USE Surgery: Hosted by Mod Calm========

18 Pmods were present.

I arrived late, but something tells me I didn't miss much.

Inappropriate Name
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Q: Was asked about a name, it's not offensive but could be seen as inappropriate due to subject but would you say to add "im on valium" to offensive name list?
A: Yeah that's not really appropriate. I'll pass it along. = )

Employment
Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯
Q: Would you know if the placement scheme would take a graduate on her gapyear?
A: Probably.

The End

------------------
Lots of casual conversation. Somehow the topic turned to Mod Calm's driving. Look how cleverly he replied to this question:

Q: Do you keep to the speed limit Calm?
A: This does not relate to moderating, therefore I do not have to answer. ; )

Happy Thanksgiving!
moomooyoshi

26-Nov-2009 02:03:56
bookmarked
2n2r4

26-Nov-2009 04:30:55
========26th of November 2009: USW Surgery: Hosted by Mod Lorenzo========

10 pmods were present.

Admit to Private Server Usage
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Q: Had another mod ask whether player admitting having/using private server is reportable?
A: Depends what they are saying about it really.
Pmod: Ok. I figured it's probably an opportunity for account theft (depending on context)
A: Indeed, but if they were saying for example - I tried a private server once it sucked, no need to report.
Pmod: Thinking about it more. . . I did have someone invite me to try theirs
A: Well inviting I would report (Encouraging others)

Graduation Parties
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Q: You know the Graduation Party thing-a-ma-bob we had last week? Is it in any way possible that could be moved to one hour later for next month?
A: No ideas who ran it? Poppy? (reply - yes) In that case I would send a pq (query) in and direct it to her.
*Addition* Next week will be at a different time zone.

Admit to Bot Usage
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Q: If someone admits to have been using a bot to cheat in game is that still reportable under the bot macro? Or should it be handled on the encouraging others to break rules?
A: Encouraging.
*Addition* Macroing and exploiting a bug are two rules which are not text based, so anything that's being said in game won't be captured by those reports. Thus it does no good to report for macroing someone who admitted doing so. Well at least not that Jagex will see that. I'd do both, report for Encouraging, and also for macroing, the latter in case they're still botting.

Continued
2n2r4

26-Nov-2009 04:38:34
Using Best Friend's Computer
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Q: I was at my Best friend's house, who playes Runescape. He was using something I've never heard of to level up fletching - A cursor-recorder... Basically does the work for you. My question is...I've logged on to his computer before, if he were to get caught for macroing, would I be in trouble as well?
A: From what I know you would be fine as in ur account would be fine.
Q: So I shouldn't log onto my friend's computer, ever, correct?
A: I wouldn't just to be safe

The End
Plasma Ball1

26-Nov-2009 10:51:59
Australian Surgery, Thursday, 26 November 2009, Mod Kathy

Q: What's the best thing to do if someone is teasing you about Modship? (E.g. "P-Mods suk! They are idots and slaved for Jagex"
J-Mod: Ignore them or joke.

Q: Any way to get a confirmation of the highest members cb level with untrimmed def cape? Highest I've seen is 131 for def, 133 for hp. And I kinda want to gold the ut def record.
J-Mod: I'm afraid I don't know the answer to that.

Q: Do you and Poppy switch turns at surgery's?
J-Mod: Nope, it is random and depends on who is here.

Q: Who are the public surgeries organised by?
J-Mod: They're organised by those that know that area of the game. (I cover clans and mods)

Q: Do F-Mods have any type of surgeries?
J-Mod: Yes.

Q: The "j-mod options table", what does it do?
J-Mod: I can demonstrate. It can kick you out, lock the room. Destroy the world...
J-Mod: It turns out they removed that option. Mod Crow and Mod Raven would only abuse it.

Q: When is Hobs (Hohbein) coming back? He never hosts the surgeries any more.
J-Mod: He is sitting behind me. He's just busy to host the surgeries.

Q: Does Mod Mike A still do surgeries?
J-Mod: Not that I know of.

Q: It is mentioned that if you "view" a riot the best thing to do is walk away and not speak though how do you know the difference between a public rant and a riot?
J-Mod: How many people are joining and how much depth they are going into. If they give lots of details on why they are unhappy, that is a rant. If they are spamming the few statements again and again, that is a riot.

Q: Any chance that the report name function will be updated so that mods can report w/ clicking the person even if they haven't spoken/traded?
J-Mod: Not any time soon I don't think although it is being reviewed.
Plasma Ball1

26-Nov-2009 10:52:56
Last edited on 26-Nov-2009 10:56:56 by Plasma Ball1
Q: Are you requesting us to post on the thread that the report function doesn't work, or isn't being reviewed? Why is it better to post on the thread atm?
J-Mod: The system for reporting names needs work, although we get the names if other offences are reported aswell it causes issues that's why we need the names on the thread.

Q: How long have you worked at Jagex for?
J-Mod: 2 years, 3-ish months.
P-Mod: Was it competitive when you applied? Or was it only starting
J-Mod: Nah had been around for a while. There were loads of people applying.

Q: Has Jagex thought of doing a mobile version of RS? Because the market is wide open atm.
J-Mod: Heh I know that dev know about the idea. That's all though.

Q: If the status says "closed" in an abuse report does that mean it was a correct report?
J-Mod: It means it has been reviewed and we have taken action if needed. I am working on giving feedback if there are incorrect reports though.
P-Mod: If there was no feedback?
J-Mod: That's a good thing.

Q: Can we get some positive feedback sometime?
J-Mod: I am working on that. Although for now the priority is those that report many for the wrong reasons.

Q: Can Jagex tell us if a mute was removed?
J-Mod: I don't think so, not in the info you can see anyway. I can give feedback if needed.
Maskyn

26-Nov-2009 13:40:27
Last edited on 26-Nov-2009 13:43:21 by Maskyn
Localised Surgery Minutes - Danish Surgery (24/11)
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-24th of November 2009: DK Surgery: Hosted by Mod Dansk-
Localised Surgery Minutes Discussion thread: 142-143-11-59935728
Localised Surgery Minutes thread: 142-143-10-59935700

NOTE: Localised Player Moderators procedures may be slightly different from the regular procedures in certain situations.

Danish language - mutes and reports:
Â¯Â¯Â¯
Q: Now that there is a Danish Jmod, is it okay that we use mute function when players write racism, etc.?
A: Yes, but remember to tell the player first. Give them a chance to improve themselves and stop it. If it persist you should mute and report it, thanks!
The same applies if someone tries to find a bf/gf or otherwise breaking the rules by swearing, offensive speech or the like. Just follow the new Oracle, no matter if it's Danish or English.

Mod Dansk's Clan chat:
Â¯Â¯Â¯
Q: What do you do in those cases where players can't behave properly in Clan chat?
A: It is too early to give any rank in the cc. But in terms of spamming, tell people nicely to stop. If they continue, you can mute or ignore them.

Norwegian participants in the Danish Surgery:
Â¯Â¯Â¯
Q: Can we bring Norwegian pmods to the meetings?
A: Yes, they are more than welcome.

Offencive names:
Â¯Â¯Â¯
Mod Dansk will make a public thread on the Danish forum where it is possible to Reporte offensive names. When you report a name, write the display name, because people could change their name again to something offensive.

Language recognition:
Â¯Â¯Â¯
Q: when we send reports concerning off names/language, it is expected so that we send a query or do you got a system that automatically identify that is Danish?
A: No, it is not required to indicate that the report is for Danish language. Reports are automatically sendt to Mod Dansk. There is a filter that recognizes the Danish language.

Surgery:
Â¯Â¯Â¯
We agreed to meet every 14th day at the DK surgery.

Thanks to Valcyra for scribing.
TechEngineer

26-Nov-2009 20:32:29
Last edited on 26-Nov-2009 20:33:31 by TechEngineer
UK Surgery - 26 Novembre - hosted by Mod French
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P-Mod Mentors
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Q: Could any mentors here take a second to introduce themselves for the benefit of the Freshers.
J-Mod: *Gets out mentor detector*
Egyptian 56: *waves* hi!
Aja Wyndward: Eep!
J-Mod: Well, I think those are the only ones here tonight.
Mentor: I’m often in mentor help.
J-Mod: Indeed, there are many ways to get hold of them.
Mentor: Post on Freshers’ thread, you can post on Mentor Advice thread, in Mentor Help cc, or by pmsg in game. ^_^ Mentor Advice forum, that is.

Localised J-Mod Surgeries
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Q: Who’s in charge of the Surgeries in the Localised team? The same J-Mods here?
A: Er. I guess each language’s mod would arrange their surgeries. Just like no one mod is in sole charge of English speaking surgeries.

Offensive names
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Q: @ Offensive names: syphilis, gonerea etc, what is your opinion? I reported one such name.
A: If you think they are offensive, then report them. Diseases aren’t the nicest things in the world to name one’s account after. Some are more offensive than others. I guess al you can do is report them as you find them.

Q: As I’m from Eastern Europe, I saw a person with slang name what can be translated to “turning to male organ”. So my question: I reported it but do I need to write short description as I reported on page, because he was not talking.
A: Depends on how you reported it. If it was in-game, then there’s no way to add a comment. However, you can send us a message through the P-Mod Centre and explain it to us – we can then pass that information on.
P-Mod: Nasty names thread in Club Mod too.

And we had some random talk about Thanksgiving clues, new skill rumours and mentors.

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| Â¤ | TechEngineer | ^_^
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2n2r4

27-Nov-2009 01:07:48
Last edited on 27-Nov-2009 01:09:51 by 2n2r4
========27th of November 2009: USE Surgery: Hosted by Mod French========

14 pmods were present.

Mod Howes
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Q: When we getting Howes back? We miss Howes. Haven't seen him in ages.
A: Howes tends to work more during the day.

Mod French - Avatar of Balance
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Q: Why are you the Avatar of Balance?
A: Why not? I am perfectly balanced.

Formal Training
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Q: Could we have formalised training for times when there are no questions?
A: Well, I can't really tell if there are going to be no questions. I can't see into the future. ; )
*Addition* Could do quiz game, though? = )
A: Well, I do enjoy having fun with you all but surgery should be used productively, at least a little. I see where you are coming from, but I'm not sure what we would formally train you on that isn't already available on forums.

Website Advertising
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Q: Let's say someone says, "Visit Faceboook (with 3 o's).xxx" or another website that Jagex does not block however it is mispelled. Should we assume they mean Facebook or that they are advertising another website?
A: Hmm, that's a tough one. With some websites it isn't a problem but places like youtube can be confused for other places. I guess context will help you here. If a player truly means Facebook, perhaps they will correct themselves. I can only assume that player didn't know that that site was uncensored, or that they just couldn't spell.
Pmod: Ok, in a person's cc ealier was spamming "visit faceboook.xxx" constantly with misspelling.
*Addition* If the context shows it's two friends, just letting them know it's actually against the rules to advertise can solve it nicely and avoid a report. But with what *pmod named* said, when it's spamming and advertising that would be fine to report/mute.
A: Indeed

The End

-----------
Mod French's book preference: Murder Mysteries - Agatha Christie. Another favorite, Jane Austen's Pride and Prejudice.
Plasma Ball1

27-Nov-2009 15:34:48
Last edited on 27-Nov-2009 15:38:25 by Plasma Ball1
Australian Surgery, Friday, 27 November 2009, Mod Poppy

Quote: "Poppy is hardcore gamer, she don't sleep :O"

Q: Is the next clue for the cryptic clues being updated now or later?
J-Mod: Later on today.

Q: If asterisks (*) are spammed continuously is that mutable?
J-Mod: I'd add that to ignore tbh. Unless someone is going into a clan chat and trying to disrupt it.

*Mod Karolina enters*

Q: I saw two people trading flax for hp at Waterbith Island, what do I report that under?
J-Mod: Were they talking?
P-Mod: No talking.
J-Mod: Send us the names in a query that way we can do some behind the scenes investigation.
P-Mod#2: But if they pick flax then sell how is that cheating?
P-Mod: It is a way of transferring GP.
2n2r4

28-Nov-2009 01:00:06
Last edited on 28-Nov-2009 01:44:18 by 2n2r4
========28th of November 2009: USE Surgery: Hosted by Mod French========

20+ Pmods were present.

This surgery took place in w41 as a FunOrb Surgery was taking place in w81.

Leaked Pmod Forums
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Q: I know *2 players named* from past, not irl but game and they know way too much. In fact, they told me word for word some posts that were posted in the pmod forums. So I was wondering, how did they find out all this stuff?
A: Weren't they accidently leaked at some point recently? I thought I heard that happened.
(Reply yes)(QFC 8-9-435-59558658)
Pmod: These posts are within less than a week.
A: Ah I don't know. Either it was they've hacked the forums (unlikely) or someone is leaking information. We are being more open about mods, but there are some things that need to stay confidential.
*Addition* I recently noticed that there are a few videos uploaded to Youtube showing confidential information.
A: Hmm Quite what they hope to achieve with this I don't know. I guess all I can ask is for you to send in any concerns/information and if these people keep asking answer as much as you can or just ignore them. They are porbably only doing it to get a reaction.
*Addition* If you see any such videos on Youtube that are giving out confidential information, you can flag them there and also post them in the report website thread. (QFC 103-104-12-58898735) They then get removed and in one case the person doing it had their isp remove their access so it does work. : )
A: Good point.

Surgery World
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Q: Are we going to be meeting in this world from now on?
A: No, I don't think so. It's just there was a funorb surgery going on in 81. We'll have to work it out when they want to do theirs so that we don't clash.
*Addition* The funorb surgery should've been on 41 allowing us on 81. : P
A: I don't think it matters too much where we have surgery and this is their first one. We can let formalities slide a little.

Continued
2n2r4

28-Nov-2009 01:30:22
Last edited on 28-Nov-2009 01:42:44 by 2n2r4
Graduation Party
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Q: If you missed out on that thing 15 minutes before the main (graduation) party, about a week ago - Will you be given a chance next time?
(Mod to Modling Party QFC 101-102-655-59938574. The first 15 minutes for new mods to meet mentors)
A: I'm not sure. I think it may become a regular thing. You'd have to ask Poppy.
(Mod Poppy posted in the above thread that they will be held monthly and if you missed that one, you can attend the next. Pictures are posted on Facebook. See thread for more details.)

Mod Poppy
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Q: Has Poppy been around lately?
A: She has been on day shift.

Pq/Player Query
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Q: I don't get the Pq thing - Player query. Is it the thing in the Pmod Centre?
A: Pq = player query = messsage to us from Pmod Centre.
(To submit a query/pq from the main page: Community>P-mod Centre>Log in>Messages

Dangerous Computer Commands
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Q: If a player decides to tell another player dangerous computer commands, what should one do? Turn around or instamute? Deleting one's partition, formatting things, removing folders.
A: I wouldn't insta mute. I would probably advise caution to the player receiving advice to not do any commands that they do not know the effect of. I'd try to turn it around.

Friend Hacking
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Q: My friend pmed me yesterday and asked me, "Would you report me if I said I was going to hack Jagex?" He also said before if I would report him if he told me he hacked an account. What should I do in these sort of situations?
A: Strange friend. I don't know. It's up to you whether you report your friends or not. Sorry that isn't much help.
*Addition* If you think it might be a hijack, put it in on info share (QFC 101-102-154-58552809). It won't be reporting your friend, but at the same time, it gets him checked safely. : )
A: Excellent point.

The End

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Mod French's FunOrb preferences: Arcanists and Brick-A-Brac
Plasma Ball1

30-Nov-2009 14:16:25
Australian Surgery, Monday, 30 November 2009, Mod Jon H

Q: The cryptic clues event was great fun, when it finishes will you be explaining how some of the clues work, for those that found it hard? Might be nice for them
J-Mod: That would be one for Mod Mark H I think, he designed the clues as far as I know.

Q: Do you think (as thread size tells) you will have an even like the recent thanksgiving in future?
J-Mod: Another Cryptic Clue Fest you mean? Or something similar involving the forums?
P-Mod: Something similar that involves thinking and forums.
J-Mod: Wouldn't be surprised. It seems to have been popular. I don't know (and couldn't give out) any definite plans though. Glad you enjoyed the event. I didn't actually do the thing myself tbh, I was working all weekend though apparently there's still time, until the next game update goes out.
P-Mod: I better finish it then.
J-Mod: Yeah get it done in case the update is today.
P-Mod: Oh No! That was a hint
J-MOd: No it wasn't I genuinely don't know.

Q: Snape pickers, and the buyer on waterbirth island. Are they classified as real world traders?
J-Mod/P-Mod: It's best you put that on the MBB thread and ICU will be able to look at it.

Q: Recently in the D&D community Mod Howes may have noticed there is something gone bad. Let's just say, and there is a certain person that owns 50+ accounts abusing the D&D community, we report the accounts yet he makes more and there is only so much a person can do and take is there anything though on the issue? New clan chat update?
J-Mod: Just spoke to Howes, he says he has been dealing with the accounts. As they come up and will keep keep dealing with them as offences are committed. Not a lot more I can add on this really, sorry. Sorry, I know it's not much of an answer. Try not to let people like that get to you, that's what they want so the more of a response you give them, the more they will keep trying. You = evveryone in your group
Maskyn

30-Nov-2009 20:07:02
-23th of November 2009: UK Surgery: Hosted by Mod French-
Surgery Minutes Discussion thread: 8-9-396-58949571

[NP] = Non Procedural question

Around 15 Pmods attended.

Spam and run
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Q: I'm sure there is a known issue about spammers in Clan Chats that usually "Spam and run". I'm wondering if any reporting has to be done in this type of behaviour.
A: If you can, yes. Spam is spam after all.
Mentor: If in doubt always report without mute
A: Even if you can't kick them, to prevent them from hopping in reporting them will still get an offence added to their account if appropriate.

Alt codes
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Q: Would using Alt codes in chat be considered bug abuse? An example is Capitalize letters. Is it safe to use it in the chat without any thougfhts of rule breaking?
A: Not really a bug. All-caps is generally frowned upon as impolite: it looks like you're SHOUTING.
P-Mod: I myself do not use them, but I look at how it is affecting the CC in general. Usually asking nicely to stop works.
P-Mod: I'd look at context, if they're being used disruptively, I'd ask the user to stop. If he continues, after 15 lines report with. If it's used as emphasis, no problem.
A: I suppose if they were being used to avoid cencor you could report them for Offensive Language.

Continues...
Maskyn

30-Nov-2009 20:07:46
Continued...

Modding behaviour
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Q: As a Mod, we're expected to have good behaviour towards players, but is it okay to have a 'generally normal reponse' to them? I mean a player says something not nice but not rule breaking, am I able to respond to them with something along the line such as "Get used to the environment and adapt to it"?
A: If you want to try turning the situation around, you can try. Some people may respond well to it, others will react badly.
P-Mod: I think his response example wwas more a "smart aleck" one than a Tia, so is it okay for Mods to be Smart Alecky or short in their response?
A: I prefer to avoid Smart Aleck responses myself - generally because I take it too far. But everyone is different.
P-Mod2: I find humourous, maybe boardering on Smart Aleck comments, work well.
A: I can only speak for myself, but I would think humour would be ok, Smart Aleck can cause more problems than it solves. It would make the player more angry and more offensive. Basically, everyone will develop their own mod style, just be yourself. You don't have to adopt a certain type of speech, just to be a mod. Just like you don't have to post in a certain format to become an Fmod.

An eating bug
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Q: Can you comment on the issue that some are calling a bug whereby players can eat food just perfectly and seemingly avoid taking any damage? Is that a bug or not? And if not, can you post on the forums to that issue?
A: Not heard anything myself - bug reports are the war forward.

[NP] P-Mod Room
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Q: Where exactly is this room?
A: In RuneScape

That's it
Ms Toxicity
Forum Mod

01-Dec-2009 11:31:05
Last edited on 01-Dec-2009 11:40:14 by Ms Toxicity
Australian Surgery – Monday, 1 December, 2009 (10:00 a.m. GMT)

Attendees:
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Mod Jon H
10 Player Moderators

Moderator Recruitment/Specialisation
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Q: What’s your policy on Player Moderators changing teams?

A: It can be done. If you really would prefer to be on one team or the other, you can ask and we can see what we can do. But it’s not as simple as “ask and it shall be done”. It depends on the individual. Some people don’t post on the forums much, for example, so we wouldn’t have much basis for making them into Forum Moderators. We need to be able to see that people get on well with the community, are active and post regularly.

Q: I was confused, as you can’t ask for dual modship.

A: Some don’t want dual moderator status, as they would rather not have both sets of responsibilities. Some would prefer to be relatively anonymous on one side, rather than being seen with a crown on both sides.

Q: Are you still not allowed to recommend moderators for positions in the Forums? And to a greater extent, yourself? I have heard that some people have.

A: To be honest, we will accept any recommendation. However, the individual would still have to meet our criteria. If you think someone would make a good Forum Moderator, then let us know. If you wish to nominate yourself for dual moderator, you can.

Q: So, if you were to recommend yourself, it would essentially be doing the same thing as switching teams. I’m curious.

A: We’ve changed the way we look at it recently. It used to be that we didn’t let people ask if they could be moderators. Then we thought, “Why not?” If someone wants to be a moderator, it can be seen as a good start, as long as it’s not for the wrong reasons. Being a moderator isn’t about the glory or about the power over other people. It’s volunteering to help make a positive difference to the community.

[Continued in next post]
Ms Toxicity
Forum Mod

01-Dec-2009 11:35:37
Â» Due to connectivity issues, some of the discussion is missing from the minutes. Â«

Q: Can I recommend anyone, without knowing anything about them?

Addition: Yes, but would it be wise?

A: [Player Moderator] has a point. However, I would say go for it. We can always check them out and see if they match our criteria. If they don’t, then there’s no harm done. We check loads of accounts that don’t measure up. A recommendation is always a good place to start.

Q: Would you say you recruit more moderators from your own investigations or recommendations?

A: A recommendation gets us to notice someone, but it’s doesn’t give them an easy ride through the checks. They still have to meet all of our standards. We have other ways to spot potential moderators, as well as recommendations. If you would like to recommend someone, you can send in a query with a brief explanation of why you think they would be a good moderator. We’ll pass it on to the Recruiting team.

Q: What about the recommendations thread? I think it’s in Club Mod.

A: Mod Recommendations. Quick find code: 101-102-282-58821033

Quest Experience Conundrum
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Q: A friend of mine located a player, who has done heaps of Quests but has only 1K total experience. The quests he has completed have given this player experience rewards. How is it possible that he’s completed the quests at such a low level?

A: Please enter my clan chat, so that I can check the name. Ok, I will check this out.

[Continued in next post]
Ms Toxicity
Forum Mod

01-Dec-2009 11:37:05
Last edited on 01-Dec-2009 11:41:59 by Ms Toxicity
Player Harassment
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Q: How should one recommend a normal player report harassment?

A: I assume it’s happening in-game. If it’s happening outside of the game, there is very little we can do besides recommending the player block the other’s mail address, block them from Messenger, etc. In-game, the key thing is that they should always report, report, report. As you know, this preserves the evidence of what the other player is saying to them and allows us to take the necessary action.

I would say to make sure that they know that we cannot take action without the Abuse Report evidence. Advise them to report for either ”Disruptive Behaviour” or “Real Life Threats”, depending on the severity of the harassment.

If there are any errors or omissions, please let me know.

~Tox~

Plasma Ball1

03-Dec-2009 12:13:22
Last edited on 03-Dec-2009 12:13:47 by Plasma Ball1
Australian Surgery, Thursday, 3 December 2009, Mod Jon H

*Poppy enters*

*Poppy Leaves*

Q: How do you have the caret? (little blinking line when you type)
J-Mod: Pressing shift and the arrow buttons should move it.

Q: How many active players play Runescape?
J-Mod: Several million, don't know the exact number.
P-Mod: Active is defined as within 2 weeks, right?
J-Mod: There's active and there's active. Technically every account ever created is 'active' because we never deactivate them. The owner can always come back and log in if they want. So there are like 100 million of those or something which is why you sometimes see news reports with "!00 millions active players" which is obviously way high. But yeah, actively playing is something like 5 million I think, don't quote me on that.
Makoto D

05-Dec-2009 02:08:33
USE Surgery, 4 December 2009
Curator: Mod Calm

~20 PMods in attendance

Q: How many reports would it take for a player to be stuck with a Jagex-chosen name?

A: I'm not sure, that's up to the offnames team.

Addition: If they are wanting their own name reported, such as someone else set their name, there is a post in tech support which they can use.

---

Q: Is it possible to download RS music?

A: Nope

Addition: I would suspect that there is a lot of I.P. involved, and if anyone says they can get the music legally, they'd probably be breaking the law.

---

Q (non-procedure): I seem to have been cloned...at the graduation event earlier, my CC has copied me, and Mod Poppy tried to fix it. I tried closing it and re-opening it, and it didn't work.

A: I'm not sure, I'll have to ask bug tracking. Will get back to you on that

---

Q: I had a message forwarded to the head of the forum team. Is he out right now? Because it was a while back that it was forwarded to him.

A: There isn't a "head of the forum team"...Jon looks after the F-Mods. But there isn't an actual team for the forums - we all chip in. I'll poke him and ask him on Sunday.

---

Q: A few players have asked me about some random appearancs of a "Kuradel" in the Slayer Tower and a new Fairy Ring in the Ancient Caverns. Should I tell them they are teasers? Bugs?

A: *grins* I can't tell you about that

---

Q: In regards to solicitation, I've seen players saying, "looking for gf/bf" even though girl/boyfriend were not stated, gf/bf means the same thing.

A: Instant mute for solicitation. Those acronyms can mean different things, but that's not what it it susually used for, so we ask that you mute it immediately, and let us judge it.

---

Q: Would sexual(?) content be reported under offensive language or solicitation?

A: Offensive language.

Addition: If they're being graphic when soliciting, the soliciting trumps the offensive language, right?

A: Yup.
Makoto D

05-Dec-2009 02:09:08
Last edited on 05-Dec-2009 02:11:25 by Makoto D
Q: What about these people that have a reference to mod in their name? It's not an actual M, but a formation of symbols. They don't claim to be mods, whether that's the thing or not.

A: Report for offensive names. Only mute if they are using it in an impersonation context though.

---

Q: We can report for offensive names in-game? I thought we were supposed to post on the thread for names.

A: Umm, no...The report abuse button is working...I haven't heard anything about that.

Addition: On the thread itself it says that if you already supported in-game, then don't bother adding the name to the thread.

Addition2: We're asked to use the thread as it cuts out the middleman, as it were. The reports go through our Curators first; thread is handled by the Offensive names team.

---

Q: A player approached me yesterday saying someone changed his name. It was changed to an offensive name, and he was asking me if there was anything he could do to change it back. I wasn't sure how to reply because the name changing thing is new to me.

A: There's a thread in the Tech Forums for that, I think.

---

Q: Today a player contacted me about his main being hacked. He said he tried multiple times to get it back, but he had no luck. I want to know if there is anything I could do to help him.

A: All he can really do is give us as much detail as he can in his appeal, and we will grant it back to him. Using early passwords is the best thing.

Addition: Take the account name, post in info share with a note that it's a case of account recovery ping-pong. They'll escalate it to the hijack team.

-End of surgery.
Maskyn

07-Dec-2009 20:06:37
Last edited on 07-Dec-2009 20:07:57 by Maskyn
-7th of December 2009: UK Surgery: Hosted by Mod Kathy-
Surgery Minutes Discussion thread: 8-9-396-58949571

[NP] = Non Procedural question

Around 25 Pmods attended.

Player harassers
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Q: The other day, I had a person who was harassing other players. Not in the sense of any bad language, but he was calling people dumb, stupid, ugly and any other word he could get away with. I mentioned about ignoring him to those people, but then he would move onto someone else and do the same thing. This went on for about 20 minutes or so. I tried directing his attention to me, figuring he was trying to seek some attention, but it was like he was purposely ignoring me. He wasn't doing anything mutable (Not that I could right now anyway). But it was quite annoying to some, he kept bouncing from person to person, I finally just teled away for a few minutes.
A: For that kind of situation it really is just getting them to ignore him. You can add to ignore as well. That's fine. We want you to be able to play in peace as well.
*addition* Since he was just going from person to person calling out insults, might that fall under spam at some point? Not game related, that's for sure. Might depend on the frequency of his insults?
A: Yup. If it is too many players in a short amount of time it could count as spam.
P-Mod1: Put on Information Share (QFC: 101-102-154-58552809), there might be a pattern in his behaviour.
P-Mod2: I have encountered similar disruptive behaviour before, and I have posed the question if it is actually their account or is it a direct attempt to hurt another person's account. Often that defuses them quickly and on more then one occasion I got confessions.
P-Mod3: Might be helpful in that sort of situation to make a series of reports without, for a few minutes, to show the pattern of behaviour. Then, if warranted, a mute under disruptive behaviour. If you aren't sure if a mute is warranted, just leave it at the reports without.

Continues...
Maskyn

07-Dec-2009 20:07:30
Continued...

Billing
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Q: I was asked by a player about membership - basically, he paid for three months worth a month ago and he's still not received it. Could I PM the name to you or send a query?
A: The player will need to send in a Billing Query, there's information about that in the Billing section of the website.
*addition* That happened to me once and it was a time out at pay stop, so he might have to contact the place that he paid through. Best to contact them as well as Jagex.

Home > Customer Support > Billing ( > Submit a billing query)

Third Party Software/Afking
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Q: Say a player is training at splashing spiders and they are still at the computer but are not watching the window, they're like watching YouTube instead. Is that breaking the rules?
A: As long as they aren't using third party software to keep the game and their character running it is okay. They just need to be active at the computer

Q: Is swiftkick (scriber's note: not kit, but same applies) a new 3rd party software and is it reportable?
A: It is only reportable if they are actively trying to get others users to download it. As there is a security risk with the download. Using it is at own risk.

Merchanting clans
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Q: Is it okay if we go into a merchanting clan, clan chats and educate new comers of the risk. Run the risk and probably will get kicked. Just wondering if it's okay to do so. Or is it a disruption?
A: It isn't the best thing to do. Players learn the risks quickly enough anyway.

And that's it for today
Plasma Ball1

08-Dec-2009 11:21:53
Australian Surgery, Tuesday, 8 December 2009, Mod Calm

Q: How long do I have to "suggest a mute"?
J-Mod: 1 month.

Q: What about names like "ads are us" massively spamming cc's? We can't report for spamming as it's game related.
J-Mod: I think you answered your own question.

Q: Will we ever be able to use the music player in this room?
J-Mod: I don't know.

Q: Can we mute spam bots? (auto talkers)
J-Mod: How do you know for certain?
P-Mod #2 (addition): 172 words per minute is the world record for typing. Divide by 60 = 2.6 words per second. auto-talkers type over that.
J-Mod: That doesn't prove anything.
P-Mod #2: How so?
J-Mod: If you think that someone is using a spam bot to advertise a clan chat then you can report it as a macro. However! Since the chat is game related, you cannot mute for it. Unless! It is in a cc. It flags our attention and we can investigate further.
P-Mod #3: Remember, the CM team doesn't deal with Macroing reports, they're dealt with by the ICU team. Our reports aren't priority for Macroing.

Q: Are we allowed to use the query message system for comments? Like "well done to Jagex mods" etc?
J-Mod: Erm, if you like.

Q: 3 or 4 guys talking about Marxism and communism which quickly worked into "the rightful place and duties of a woman". I stepped forward and asked them to take it to private as it was getting hostile. About that time one of them popped up with, "do you believe in abortion, I made my gf have one". The other guy said his gf had 4.
J-Mod: Sounds like posturing to me.
P-Mod: I asked someone else to join me but they backed off after telling me to mind my own business.
J-Mod: How were other people reacting?
P-Mod: Some were laughing. Throwing odd comments.
J-Mod: Well, it was certainly inappropriate so you could report for offensive language: after all, some people don't like the idea.
P-Mod #2: If they were talking about the rightful place of a woman, and it was sexist, I would have muted for discrimination.
Plasma Ball1

08-Dec-2009 11:28:06
Q: Could you please clarify the procedure for when we are waiting for a surgery and the P-mod room to open?
J-Mod: You can chat to each other if you like, we aren't a silent order it all depends.
P-Mod #2 (addition): The old procedures was for when no-one knew of the P-Mod room. Now it's pretty obvious so it's alright.
J-Mod: Indeed.

Q: Do mods get kicked for inactivity? I am away for January 2010.
J-Mod: Nope. It's nice to let us know, but is isn't necessary.

Q: Somewhere I read a while back, I can't remember the exact location. It said that if someone was using offensive language you shouldn't mute unless three lines of offensive language have been said.
J-Mod: Hmm.
P-Mod #2: Depends on the context.
J-Mod: I was going to say that.

Q: If someone is targeting someone with sever swear words, Should you report with only one line of evidence or wait for more.
J-Mod: I think you'd need to wait to see what was happening don't ever 'knee jerk' mute as soon as you see an offensive word.
P-Mod #2: That's alright, all reports pile together.
J-Mod: Context is the key, don't spam report them though.

Q: Recently, in the past month or so, when I checked my report status in the p-mod centre I've twice gotten empty feedbacks. Is this some kind of mistake?
J-Mod: Nope, Feedback is being looked at, at the moment.
P-Mod: No no, I mean, there is nothing in the text box itself.
P-Mod #2: I think the feedback system has been non-operational for the last like year?

Q: My report says it was in world 8134, is that a glitch?
P-Mod #2: That means FunOrb.

Q: I've been reporting a player using multiple accounts to spam in a cc. He re-added me and said that my first report was incorrect but I received no feedback?
J-Mod: The Pmod Mute isn't a punishment, a lot of players don't understand that. It's likely an offence was added to the account, and the mute was over-turned, though may have been needed at the time for damage control.
Maskyn

08-Dec-2009 20:16:34
Last edited on 08-Dec-2009 21:42:39 by Maskyn
-8th of December 2009: UK Surgery: Hosted by Mod Kathy-
Surgery Minutes Discussion thread: 8-9-396-58949571

[NP] = Non Procedural question

Around 20 Pmods attended.

In-game marriage
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Q: Could we have marriage remover from the game as in the God books? It is instant mute if you ask someone to marry you (depending on context). So it's sending the wrong message.
A: Marriage is allowed in-game as long as it isn't solicitation. That is why there is a marriage feature in-game. There is a difference between a player randomly asking other to marry them and friends playing a game.
P-Mod: However, players nearby may not know that the person is asking a long-time friend. Wise players will ask that in private chat, not public or CC.
A: Yup.

Adverts
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Q: I'd just like to ask for your opinion on something which was reported to me regarding an advert. Apparently there's one saying "You're the 100,000 visitor", "Your IP has been a selected winner" - that type. To get people visit websites.
A: It can be reported and we will remove it. We don't control the advertising, it is controlled by a different company, we can get adverts removed though.
Q: Alright, wasn't sure if that breaks your T&C you set.

Modly Behaviour
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Q: Is the Guide to Modly Behaviour (QFC: 8-9-96-40011657) up to date?
A: We are working on updating all the thread at the moment. The majority of the information should be correct, only minor changes will be made, why?
Q: Just seems in the last 2 weeks there has been a lot of questionable behaviour by mods, thought I had missed a change.
A: Nope. No change. If you know of a mod being unmodly they can be reported, either in-game, on the forum (Information Share, QFC: 101-102-154-58552809) or in a Personal Query (PQ). We can then check what is happening.

(Continues)
Maskyn

08-Dec-2009 20:17:15
(Continued)

Q: Is it still considered unmodly for a Mod to call players noob? Just as a general insult, or because the Mod doesn't get their way?
A: I think it would depend. We see noob as a joke statement, but if they are actually flaming/abusing the players then that is unmodly. It would be context, we can only go on what is sent in a report. Usually if a mod is abusive, it happens more than once and then we know.

*addition* We often joke with friends and the word noob can be lighthearted. Depending on the people involved it could not only be considered acceptable, but expected.
A: Noob can be said with friendly intentions.

*addition* Problem with a Mod using a noob in public is people don't know if it is to friends, so it is unmodly to use.
A: True. It is important to consider where you joke around, but we don't want to limit the normal play of P-Mods. There is a difference between clear jokes and abuse because the Mod is angry about the situation.

*addition* Well, it's listed in the Guide to Modly Behaviour, tricky situations. Done in the harassment workshops etc. I just feel Mods are missing the point that calling people noobs (not joking) can lead to harassment and doesn't do the team any favours.
A: Hrm. That is an important point to make. We could send a message around with some pointers

(Continues)
Maskyn

08-Dec-2009 20:17:59
(Continued)

Threatening self-harm
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Q: Talking about killing yourself is a problem. It is something you need to get as many Mods involved in if possible. Call that player into a private CC, call in as many mods as you can, and friends. Let this player know they are cared for. Talking to them is very important.
A: If a player is threatening suicide they need to be reported so we can escalate the situation if needed. It isn't really a good position to put players in a situation where they may feel responsible for the outcome. We have specialist moderators who are trained to deal with this kind of situation.
P-Mod: Aye, call in the J-Mods, but please *don't* involve other players, neither P-Mods or non-mods. Only reason to involve another P-Mod would be to ask if that P-Mod can get ahold of a J-Mod quickly.
A: Yup. It is something we should be dealing with, it isn't fair on the players and it could lead to an escalation of the situation.

Q: Will you be updating the Muting Guidelines for the P-Mod Emergencies thread? (QFC: 8-9-949-32026928)
A: Which part?
Q: Mute people encouraging them to self-harm.
A: It will get added tonight

*addition* If you look in the Oracle (QFC: 8-9-23-25562643) for self-harm, it does say to report unmuted under Personal Details. So it is there.
A: The Oracle is being updated very soon as well

Mute priority
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Q: Are reports with a mute a higher priority than ones without?
A: They come in order but our response is basically they are received and closed straight away. If it is a serious situation, it is escalated then and there.

That's it for today

Plasma Ball1

09-Dec-2009 12:41:46
Australian Surgery, Wednesday, 9 December 2009, Mod French

Q: Why are we told to walk away from suicidal players?
J-Mod: Because we don't know if you are able to deal with those sorts of situations and that's really something we should be dealing with, not ordinary players or mods. I can't really give an answer to this, since it would be taken as procedure.

(Discussion about suicidal procedures)

J-Mod: This is a sensitive topic: one which requires more input than from just me in a surgery. I think the best thing we can do is agree for me to take this to the relevant people and then get back to you with more details. This won't be an instant thing. It may take a few days.
P-Mod: Can you get "the relevant people here in a surgery"?
J-Mod: I will get something posted on the forums at the very least.

(I'm sorry I didn't record all of this part but I deemed it too controversial/personal.)
===

Q: I saw an auto-typer saying, "Every time you hesitate, god kills a puppy". How do I treat it?
J-Mod: At the very least you can report it as spam. However, you could also report it as macro usage is you wanted to that would at least flag it at us. That's only because it's unrelated game chat and some people might find it offensive.

===

Q: If there was a list of emergency numbers we could use for real life situations.
J-Mod: That would be useful. But calling your own police department wouldn't help if the person was in another country. It would probably take longer for help to get through. And as I said, that's something Jagex should be doing. Good idea though.

===

J-Mod: All interesting ideas: keep a note of them as we may want to hear about them.

===

Q: Is there any specific reason why Jagex hasn't allowed regular players to have a right-click option to report abuse?
J-Mod: It's something we're looking into, but there are no concrete plans at this time. More news as it happens.
Maskyn

09-Dec-2009 20:11:03
Last edited on 09-Dec-2009 20:11:52 by Maskyn
-9th of December 2009: UK Surgery: Hosted by Mod Kathy-
Surgery Minutes Discussion thread: 8-9-396-58949571

[NP] = Non Procedural question

Around 20 Pmods attended.

Muting
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Q: If one comes across a player saying, for example, "Could you mute that person for ___", are we allowed to tell them we have guidelines to which we mute, regardless of if that might implicate that the player is not doing anything that is mutable?
A: You can say that you can't mute players based on what another player says. I wouldn't mention guidelines as such.
Q: Qhat if you're art the same location.
A: And you see them rulebreaking?
Q: As an example, players spamming merchanting clans.
A: You can say that if the player finds it disruptive they can add them to their ignore list, as we don't take action for game related chat, even merchanting spam. Although it is being looked into at the moment.

P-Mod: I find that the reply "I'll take action when and if necessary" always works.
P-Mod2: Usually you can use replies similar to what he said, but if you are at the GE, merch spammers, it's just best to keep quiet, things turn bad really asily there, and there simply is no decent reply to explain why you can't/won't do anything. So if you're at the GE, player complain about the spam - Keep your crown hidden, or get ready for some heavy flame parties.
A: The issue with it is that we can't put too many more constraints in without completely restricting chat, that's why the ignore list is so important.

Confidential Information
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Q: If a player shows signs of knowing confidential information, would giving a superficial answer, not confirming nor denying that his ingo are showing signs of having it correct. While still advising them to scan their computer for viruses if they have visited any dodgy websites be giving away confidential information?
A: No, that wouldn't be giving out information or confirming they are correct.

(Continues)
Maskyn

09-Dec-2009 20:12:35
(Continued)

Offensive Language/Names
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Q: Is it normal for a report to be pending for 6 days?
A: It can depend on the offence, what did you report the player for?
Q: I reported the player for harassment. But I also sent a query explaining his inappropriate username and the situation I was in.
A: I checked. Because it was reported under Offensive name it goes to a separate team. It can take time for them to get through the names, that's why we ask for names to be sent separately and the offences reported as normal. The system is being reviewed at the moment. The name will be reviewed. The offences will also be checked but in a separate way. It is important that if they ahve said something offensive and have an offensive name, you only report for what they have said

Q: Is the system for reporting Offensive Names functional again?
A: Not yet. When you can report names a message will be sent to you all.

Q: I noticed when I do report for Offensive Language and they also have an inappropriate name which I post on the sticky, the reports still seem to be in 'Pending' status for a few days, while all the others are cleaned.
A: Hrm, that shouldn't happen. Could you send in a PQ about it? Only reports for Offensive Names should be caught and go through a different team. I do have a thread somewhere where you can post on it. (QFC: 8-9-891-59925361)

RSPS
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Q: A little bit ago, a player had asked me to report about an RSPS that was previously taken off the web, but has started coming back. He had also requested to be contacted about it if you are able.
A: We generall don't contact players if they have escalated something, but I can pass it on to be checked.

That's all
Plasma Ball1

10-Dec-2009 11:44:48
Australian Surgery, Thursday, 10 December 2009, Mod French

Quote - Mod French: Agility ftw, it's my favourite - I train at the pyramid and feel like Indiana Jones *blush*.

===

Q: Is there any official stand on "ur mum" and the whole flurry of words accompanying it?
J-Mod: Depends, just saying ur mum isn't really offensive. However, what comes with it can be offensive. SO If I hear two players having an 'ur mum' battle as it were. I wouldn't take action straight away. I would wait and see what sort of things they were saying. Jokes like that are generally ok in isolation, it's when they become offensive that action must be taken.

===

Q: Have you heard any more news on the suicide topic that was discussed last surgery?
J-Mod: A little - I spoke to Mod Poppy and we cleared up a few things. Apparently it had been mentioned before. So something may happen, but not necessarily from me.

Q: Could we have the England emergency number posted so if there was a situation we could ring them and they contact Jagex?
J-Mod: That wouldn't really work, that would just turn the situation on it's head. Surely it should be Jagex who contact the emergency authorities, and not the other way around? Furthermore, calling overseas costs a lot of money, not to mention time zone and what not. The system we have in place is the best one for the time being, as we were discussing while everyone was arriving, someone is in the CM Office 24/7.
P-Mod: They sleep in the office?
J-Mod: Well, no
J-Mod: So, if you send in the report and post on the emergencies thread it *will* be seen.
P-Mod: So 'Personal Details' report is the highest priority?
J-Mod: Yes, the report is they key - that gives us the information. If you spot a situation like this, *report it*!
Plasma Ball1

10-Dec-2009 11:48:06
Q: Would we be out of order, if we advised anyone in a situation like that, to call one of the help lines available? Like one here called, Beyond Blue.
J-Mod: Of course you wouldn't. But you can't give any specific details.
P-Mod: But if we said look in the phone book?
J-Mod: But you can tell them to talk to a trusted adult or someone in a medical profession. Just in case they misread the number I'd advise against giving specific details.

P-Mod #2: Wouldn't that make the person feel uncomfortable, and possibly feel controlled, and make the person want to proceed with suicide.
J-Mod: I don't know - I'm not a mind read. And this is my point, we advise you to stay 'aloof' from this in case you've said something that makes the situation tricky. We ask you to pass them onto us so we can deal with it properly.

Q: How do we know that the situation is being actioned and we can leave? I won't leave a player till I know they are ok.
J-Mod: Unfortunately, matters like this are between us and the player so we can't give you any further details. All matters like this are looked at as soon as possibly possible even. We take them all seriously and will make sure that the matter is raised to the appropriate place. Our team has actually won accolades for what they do.
J-Mod: An accolade is an (award/praise)

Accolade: any award, honour, or laudatory notice: The play received accolades from the press.

===

Q: From what I've heard at the moment you guys are working on the report abuse feature and are editing it "drastically". Will any procedures change or will we be informed?
J-Mod: Hmm, that's not for me to decide. Sorry.

P-Mod #2: Poppy said, in yesterdays surgery, that we will be getting some updates on procedures this/next week so keep an eye out for that

===

Q: I have a friend that is worried that she will get in trouble for macroing because she doesn't talk at times.
J-Mod: If she isn't using a macro, she won't get into trouble. For Macroing that is.
Plasma Ball1

11-Dec-2009 11:01:07
Last edited on 11-Dec-2009 11:05:21 by Plasma Ball1
Australian Surgery, Friday, 11 December 2009, Mod Hohbein

===

Quote - Mod Hohbein: My Christian name is Mod. It was just fluke that I got a job at Jagex. I am awesome, like, so good so I'm almost embarrassed by how good I am. Not to blow my own trumpet or anything.

===

Q: Throughout the CM Halloween video Mark mentions that another one will be added in a "few weeks", it's been longer.
J-Mod: Ahhh, yes indeed. Can't comment I'm afraid, it's top secret. But yeah, we're planning to do more.

===

Q: If we ever saw a J-Mod say something that was dangerous and in serious breach of the rules? Would you report it unmuted?
J-Mod: Yeah, absolutely! I can't see it ever happening. But you can report J-Mods technically, so yeah. We get reported all the time for nothing.

Q: Are reports against J-Mod priority like they are for P-Mod?
J-Mod: They're treated the same as P-Mod Reports.
2n2r4

12-Dec-2009 01:28:38
Last edited on 12-Dec-2009 01:30:36 by 2n2r4
A few surgery reminders:

*You may attend any and as many surgeries as you would like. You are not restricted to your time zone.
*Surgery time is based on forum time. There is a clock on the bottom of the second post of The Surgery Schedule Thread. QFC: 7-8-239-48091191
*Type *raise hand* when you have a question.
*Type *addition* if you have more to add to the question being answered.
*If you are joining a surgery for the first time, feel free to let the group know.
*Some surgeries will have more questions than others. No two surgeries are alike.

For more information, please read The Surgery Schedule Thread. QFC 7-8-239-48091191
------------------------------------------------------

============12th of December 2009: USE Surgery: Hosted by Mod Timbo============

12 Pmods were present.

Explaining a Mute
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Q: Had 2 encounters with a potty mouth just last night. 2nd one she got extremely foul and insulting. Lots of people around so I report and mute. She and her friend found me 10 mins later and her friend started asking why (I muted) as if he didn't know. What's the best way to handle that?
*Addition* If *pmod named* doesn't mind, we'll use that tomorrow as a Laf Share. ^ _ ^
(QFC 58-59-552-56710832) That means we'll get a bunch of mods to discuss it and make suggestions.
A: Would be better answered by P-Mods who've been in that situation.

Continued
2n2r4

12-Dec-2009 01:48:30
Last edited on 12-Dec-2009 01:52:55 by 2n2r4
Aja gave an example of how she might reply to the above situation at the next Laf Share to benefit those who are not able to attend:

"I'd try to make them understand why what she said was generally offensive and worthy of a mute. That is, while she and her friend were cool with that kind of language, not everyone is. That is extremely offensive to some players, and that we also have younger kids that play this game who really shouldn't be exposed to such language. Basically, try to explain why we have that rule in the first place.

Then I'd use that to try to get him to help explain to her. I'd say something to the friend like . . . You were trying to get her to hush too, so I'm sure you realized then that what she was saying was inappropriate. So try to draw the friend into the discussion of why it was inappropriate. Obviously he did realize that."

Fresher - No Mute
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Q: I was in a cc minding my business. Someone burst in and to my face I was called a jew kyke ************. Mr. Rulebreaker was kicked. I don't have my mute. What do I do in this situation?
A: Report him as normal.
*Addition* Modlings should still suggest a mute when appropriate, so the curators know they understand when it's appropriate to mute.

Head of Clan Management
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Q: Timbo, you or Kathy head of clan management?
A: I am.

The end.
Maskyn

14-Dec-2009 20:44:22
-14th of December 2009: UK Surgery: Hosted by Mod Jon H-
Surgery Minutes Discussion thread: 8-9-396-58949571

[NP] = Non Procedural question

Around 15 Pmods attended.

Graduation
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Q: It no longer says suggest on the mute option... Just says mute... Does that mean I'm not a Fresher anymore?
A: Yes it does. You should have got a message informing you that you were moved into a different P-Mod group.

"My other account is a P Mod"
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Q: There was a guy who said to Player X: "My other account has a crown and I will ban you". Player had private off, mute or without?
A: With mute for that. Impersonation category.

Merch clan spammers
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Q: Is there any way that we can speed up this problem in the GE with merch clans and the spamming. I am getting a lot of complaints of them ripping players off, it is turning out to be a lot of scamming.
A: Probably not a lot I can say, to be honest. Andrew Gower and the other members of the game engine team are the only people who could change the in-game text thresholds to mitigate/lessen/prevent GE chat spam, and they haven't done so yet despite the fact that it has been noted as a problem for some time. Meanwhile, Mod Fetzki (Head of RuneScape Content) is investigating ways of changing the GE and trading systems so that merch clans would be rendered ineffectual while not affecting trading for everyone else.

That's it, not many questions today.
Plasma Ball1

15-Dec-2009 12:39:10
Australian Surgery, Tuesday, 15 December 2009, Mod French

===

Q: An idea is, that we can use comm_unity clan chat as a pre-surgery/post-surgery clan chat.
J-Mod: Possibly, don't know who I'd have to ask.
P-Mod#2: Isn't already used for pre-surgery/post-surgery?

(P-Mod#3: Just a thought, but if you do use it for that try not to report anyone at the same time, as confidential questions you ask would show up.)

Q: I can't join comm_unity
P-Mod#2: You have to post a request for it in the P-Mod Community threads. There is a sticky for it by Mod Seven.

===

Q: If I know someone that uses a cheat program in real life, could I be able to do anything to like report that player?
J-Mod: You could certainly bring them to our attention in a query or something. You could only really report them if you met them in-game.
P-Mod: So I should report them if I see them in-game?
J-Mod: That would be the best way.

Q: Do we have to report friends? Or can we turn a blind eye towards it?
P-Mod#2: You are under no obligation to report.
P-Mod#3: Correct, P-Mods are volunteers and we don't *have* to.
J-Mod: We leave it to your judgement.

===

Q: If a player verbally abuses a P-Mod because of their status is it a reportable offence?
J-Mod: Depends on how they are being abusive. There's always the ignore list.

===

Maskyn
Forum Mod

15-Dec-2009 20:48:10
Last edited on 16-Dec-2009 08:04:41 by Maskyn
-15th of December 2009: UK Surgery: Hosted by Mod Jon H-
Surgery Minutes Discussion thread: 8-9-396-58949571

[NP] = Non Procedural question

Around 15 Pmods attended.

These minutes aren't 100% authentic as I lost the original minutes because my laptop decided to delete them for unknown reasons.

Power Abuse
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Q: How can Power Abuse be reported? I saw a Player Mod slaying and telling other people to leave.
A: Report without a mute and send in a query a description of the situation.

Feedback suggest a mute
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Q: Do I get feedback when I wrongfully suggested a mute? That would be very helpful
A: We don't give feedback unless it is truly necessary. On borderlines cases we don't give feedback, as we'd rather have you send those in and let us decide. Feedback is only given when a P-Mod is blatantly wrong, like wrongfully muting someone, not following the guidelines.

Some discussion went on about Mod Kathy reviewing the feedback system, and that it would be nice and helpful to have positive feedback too.

Submit a query
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Q: Where can I find sending in queries?
A: Community > Player Moderator Centre > Write to J-Mods and check your messages. You'll get a text box where you can type 1,500 characters, press "Preview" and then press "Send Message".

Like I said, due to computer problems the minutes aren't 100% authentic, I just posted what I could remember and what was most important. If you were there and I have missed something, please post it in the Clarity Campaign discussion thread (QFC: 8-9-396-58949571)

Thanks for understanding
Louiellen
Forum Mod

16-Dec-2009 04:14:26
Last edited on 16-Dec-2009 04:14:58 by Louiellen
US - West Surgery: Minutes: 16th of December 2009: Hosted by Mod Lorenzo

Q: When did US-West surgery started? As we only had 3 surgeries before.
A: It been running for months, I have been doing it for prolly about a year.

Q: I believe I'm in usw... However it's night time for us here - It can't be earlier? Or does it conflict with timing on your part?
A: It has always been this time.
'addition' There's a surgery 3.5 hours before this one.

Q: Watching tv while playing Runescape, ok?
A: Sure it is

Q: A player talked about this very room. What should i say to the player?
A: As far as i know this room is not a secret,

Q: Any news on the great "lorenzo towers" thread, preserving the history?
A: Well im working on it. But it might have to wait till
after xmas now. I need to get paul m to help me really
Plasma Ball1

16-Dec-2009 11:50:34
Last edited on 16-Dec-2009 11:51:07 by Plasma Ball1
Australian Surgery, Wednesday, 16 December 2009, Mod French

Q: Is asking for - or providing Skype details enough to mute anyone for?
P-Mod#2: Isn't Skype like phoning someone? So asking for skype info is the same as asking for a phone number.
J-Mod: If in doubt, report without. Context will give you clues.

Q: What do we do if someone asks if I have Skype?
J-Mod: I think you can answer that question. It's whether they want you Skype details or not, that's the problem. You could remind them about asking for personal details.
P-Mod#2: "do you have Skype" would naturally be followed by "what is info"
P-Mod#3: It's a way to make contact between players - and that is against the rules. All they need is your Skype name.
J-Mod: Again, context is your friend. Don't just insta-mute when you see someone asking for personal details. Most people know not to give them out.
Maskyn
Forum Mod

16-Dec-2009 20:08:27
-16th of December 2009: UK Surgery: Hosted by Mod Kathy-
Surgery Minutes Discussion thread: 8-9-396-58949571

[NP] = Non Procedural question

Around 15 Pmods attended.

Reminder: Just to remind everyone, the next surgery today, midnight UK (US-E), is not on due to the USA graduation party (QFC: 101-102-701-60057556)

Auto NPC cursers
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Q: What is the policy, if any, about players who auto-curse NPCs, like the monk in Varrock Castle?
A: Because we know of how it works, they won't need to be reported in this case Separately. It doesn't require third party software so we would check different systems for information. For normal macroing they can be reported as normal

P-Mod: If the name is too confusing for you to post it on the forums, even though it is encouraged you post it there, report in-game. Sometimes there are confusing names and we won't be able to find out.

Clan Chats
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Q: My question has to do with people entering clan chats, saying something, usually spam or whatever, and immediately leaving. Is there any way, perhaps in the future, to keep them in there for a period of time so that they can be kicked.
A: The whole clan chat system is being looked into but that is still a while away. This issue is being looked into though

Q: Sometimes when they do that they will ask same question every 3-2 minutes and they come back to the CC, just to spam.
A: We know it is an issue with clan chats but for now, the procedures I mentioned above, plus adding to ignore lists and kicking them are the only things that can be done at this time.

MMO Account trading
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Q: I saw someone spamming in a clan chat by asking if he can get another MMORPG account, is it mutable?
A: RuneScape accounts - Yes, as that would be account trading. Other MMO Accounts - If it is spammed in the chat then yes. But it does need to be more than 8 lines really to count as spam.

(Continues)
Maskyn
Forum Mod

16-Dec-2009 20:09:27
(Continued)

Q: What is the procedure when they're asking to trade RS gold/items for the other MMO Account or wanting to trade another MMO account for it? maybe even a RuneScape account
A: The last one is mutable. The first one can also be reported, the middle one unless it is RuneScape accounts most likely not.
Q: So we don't care if they want to swap two WoW accounts, and are using RuneScape as their medium for doing so?
A: Short answer, not really in that case. Because they aren't actually saying go play WoW, it isn't advertising. Because that actively affects the game. We can't protect or take action for WoW accounts unless being traded with RS gold or RS accounts.

"8 lines spam rule"
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Q: Can you add the "8 lines of spam" to the spamming section of the Procedures?
P-Mod1: The 8 line rules is no longer active though? It was removed and replaced with having to use your own judgement.
A: We have found players being reported for only one or two lines which really wouldn't count as spam. We will review this area though. We would prefer to leave the guidelines as judgements as that is important. 8 lines is a good example of the amount that would probably disrupt a chat from one user.
P-Mod2: As long as it's in a CC, any chat - even game related chat - can be treated as spam and actioned as such, if necessary.

In-game Music title
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Q: Why are there 5 songs titled with "Honky"? That's basically the n word for white people.
A: That isn't how the word is intended in this case as it is related to a type of music/phrase in music. I can pass on your concerns but it is quite specific tune/style wise, I believe.
P-Mod: Honky, used as a noun, is a racist word for a white person, yes. But tink is a style of music. The difference is context.

And that's it for today
Maskyn
Forum Mod

16-Dec-2009 20:12:47
Danish Surgery - Wednesday 16th December 2009, at 17:00 GMT+1 World 120
Hosted by: Mod Dansk
Scribed by: Valcyra

Localised Surgery Minutes Discussion thread: 142-143-11-59935728
Localised Surgery Minutes thread: 142-143-10-59935700

NOTE: Localised Player Moderators procedures may be slightly different from the regular procedures in certain situations.

Jmod: Do all of you know the thread: forum help
Pmod: Yes, it's nice we can report offensive names, etc. there. It seems that there is less offensive Danish names now.
Jmod: Well, it is important if could all help to report offensive names. If you have seen any offencive names, please post them in that thread, or report them in the game, if you see them there.

Pmod: Do Jagex catch those who often change their name?
Jmod: Yes, people get a certain number of chances to change the name. If they keep changing it into something offensive I choose a name for them.

Pmod: Will there be new Danish mods this year?
Jmod: Yes, there will come more, but probably not before new year. It is a long process.

Jmod: How do you feel things are working out in game?
Pmod: I play on german worlds. Generally, things are fine, but my German is a little rusty. I've only been able to mute in one case - that's positive.
Pmod: It seems as if the Danes are more aware of what they write, it has become a nicer language they use.
Jmod: Good to hear that you think there is an improvement - is that the same for both the W120 and w67? Or do you experience a big difference to the two worlds?
Pmod: Many changes their language when they see a pmod.
Pmod: There is a big difference yes - people are more careful when they are members.

Jmod: Do you feel that your beeing burdened with many (too many) questions when you are playing or is it ok?
Pmod: Many questions.
Pmod: Not so badly as I had expected.
Pmod: Don't think it' that bad either.

(Continues)
Maskyn
Forum Mod

16-Dec-2009 20:13:08
(Continued)

Pmod1: Pmods sould be albe to reply players even if they aren't on their friendslist.
Pmod2: Yes, I add and erase a lot of players every day, just to tell them a few answers.
Pmod: It would be nice if people would be able to reply in private message, without having to add them to fl first.
Pmod: So there are two issues:
1. answer another player who write to you in a pm - without having to add the player first to friendslist.
2. write to another player over pm, wihtout the player has you added to thier friends list.
Jmod: Can I add this to the suggestion thread?
Pmod: Yes

Pmod: Since I have played a lot in the german worlds, I have noticed that they have a different reporting interface - which means before you send your report, you can highlight the text that is offensive. Do you know whether there are plans to introduce it at the other worlds? or just to pmods?
There is a large box with all the text that has been said recently, and you can then select what you find offensive.
Jmod: Reports from the German worlds looks exactly like reports from other worlds when we receive them.

Remember: Dance Event on Sunday 20th for P-and F-Jmods
Read more here: QFC: 101-102-687-60018417

Thanks to Valcyra for scribing yet another Danish surgery. Awesome!
V R4ng3r V2

17-Dec-2009 04:16:22
• 17th of December 2009: USW Surgery: Hosted by Mod Lorenzo •

12 Player Moderators were present.

[A] = J-Mod.
[Q] = P-Mod.

• Offensive account name •
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Q: If a player has an username like "I use [drug]" but not a harmful one, do we still report in forum?
A: Err like? Paracetamol?
P-Mod: But...it's a drug and payers ask what it is and the talk became drug related and abusing drug use. So...I don't know whether to report name.
A: Hmmm I would without a mute and we will deal with it.

• Contact with Jagex •
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Q: Player has heard P-Mods can talk to or post to J-Mod so he insists we now help him because he has been hijacked. Won't listen to how to recover pass.word, or account. If he won't do that...isn't even me posting on Club Mod...useless?
A: Hmmmmm good question.
A: If they refuse to help themselves, then I would send them to Forum Help. If we are not busy, we will help them. If we are busy, we will tell them to help themselves.
P-Mod: You don't want them to at least do process first?
P-Mod: Zokay. Forum Help. Got it.
A: Surely, tell them first. But if they wont, what else can you do?

• Initiative Curator •
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Q: Is Mod Seven on at the moment? I've been pondering this for quite a while that the P-Mod Initiative thread at the Community forum is very outdated.
A: Sorry, he's not in tonight.
P-Mod: And it doesn't attract P-Mod attentions as it used to. Bob's modling initiative and P-Mod harassment workshop of Deshale is not even mentioned. It would be a great update for the incoming year of 2010, for a massive update on that thread. Thanks.
A: Okay, I would ask him. Send a PQ and address it to him.
Addition - P-Mod: No need to PQ. Mod Poppy and Mod Jon H are working on updating those.

Q: Is Mod Seven still the initiative curator? or has that been passed on?
A: Hmmmm actually he is not it. I think it's Mod Kathy maybe or Mod Poppy?
*Little talk about initiative*
A: So address anything related to that to them.
V R4ng3r V2

17-Dec-2009 04:16:25
• Current hidden thread in Jagex Lite forum •
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Q: What is Mod Hohbein doing with that hidden thread in Jagex Lite forum?
A: No idea, I thought that myself.
P-Mod: I heard it was about "Christmas."
A: No idea.

• New modlings and graduation today •
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Q: Did we get new modlings tonight, or will that be tomorrow?
A: I think it will be tomorrow.
A: As the graduation was today, wasn't it?
P-Mod: Yes, graduation was today.
A: I'm not certain but that's what I would think.
*Addition* P-Mod: I know a few people that got their crown today.
A: Oh, in that case, maybe it was today.
P-Mod: And a few are still to get it but are due today.

• J-Mod running Surgeries •
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Q: How do you sort out who's going to be running a Surgery? [Both Player Moderator and normal].
A: Mostly due to shifts. Simply really.

That was it for today. For further discussion, check the "The 'Clarity' Campaign:" Quick find code: 8-9-396-58949571 thread for further discussion on this Surgery.

Thanks for reading.

Ranger - Be the Guardian ^_^.
Plasma Ball1

17-Dec-2009 11:15:32
Last edited on 17-Dec-2009 11:24:37 by Plasma Ball1
Australian Surgery, Thursday, 17 December 2009, Mod Ac

~Mod AC~

Q: Are you new?
J-Mod: Pretty new to CM.

===
~J-Mod PM~

Q: Jagex can send Private Messages to people even if they set it to off but can they see if it's off or not?
P-Mod#2: Mine was off and I received a J-Mod PM and he made the comment that my chat was off.
J-Mod: There is no specific message as such whether it is or isn't. That or I haven't seen it.

===
~"Ghost Mousing" Program~

Q: Is "ghost mousing" (it's a program for tracking using your mouse) allowed in game?
J-Mod: It's probably not allowed, that's if it is automatically controlling functions. Though I don't have a lot of knowledge on this program.

===
~Macroers at Yaks~

Q: Is there much problems with macroers at Yaks?
J-Mod: That's an interesting question. I don't have a specific answer for this. Reports of this type usually wouldn't go to me but a more specific area.

P-Mod#2: Macro reports go to ICU. All other reports go to CM.
J-Mod: That is correct.

===
~J-Mod Options Table~

Q: What are the options on the J-Mod tables next to us?
J-Mod: Apart from general options to examine, just the ability to open and lock the room.

===
~Snape Grass Traders~

Q: If I am bot busting and trade, say snape to a buyer, and they give me money am I breaking the rules?
J-Mod: It's fine. Ultimately, it's a normal trade. So far I can't see a rule breaking aspect.

P-Mod#2: A lot of times in order for us to report these kind of bots we must trade them so do so with only one thing. After doing so report them.
J-Mod: Yeah, I can see your point in doing so.
P-Mod#3: If you're using trade as evidence, then it won't work since trades/chat don't appear in macro reports.

===
~"Shiz"~

Q: What is the stance on the word "shiz"?
J-Mod: Arguably it's a very minor word, it's not actionable unless spammed.

Plasma Ball1

17-Dec-2009 11:26:01
~Jagex Computers~

Q: Sometimes when J-Mods run surgeries they have problems with their computer. Does Jagex have really shizzle (bad) computers or something?
J-Mod: Unfortunately, even 'pretty good' computers we're not immune.
P-Mod: Is it the internet or something?
J-Mod: The internet is generally fine. Though some specs are customised to an extent one issue that can prop up is related to commercial servers. But that's a another story.

===
~Mod AC's Surgery Rating~

Q: On a scale of 1 - 10, how do you rate your first surgery?
J-Mod 10 I have no complaints and you weren't mean to me!
Innocentwolf

17-Dec-2009 20:19:20
-17th of December 2009: UK Surgery -

Host: Mod Kathy.
Mods attending: 23.

[Q] = Question
[A] = J-Mod Answer.
[P] = P-Mod Addition.

Contacting Jagex
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Q: What is the best way to contact a specific J-Mod?
J: Send a PQ and address it to them

Clan Chats
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Q: I'm sure this has been asked before, but do you think in the future, P-Mods will be able to kick in a clan chat? (at the owners choice)
A: The whole clan chat system is being reviewed and I know that kind of suggestion has been mentioned and passed on.

Forums
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Q: Can we get a silver post on the forums, so we're allowed to reveal our status?
A: Because you won't actually have powers to mod on the forums, it isn't something we are looking into doing at the moment.

Manipulation/Merchanting Clans
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Q: Can you make it so we're allowed to mute for advertising Merchanting Clans?
A: If a player is bothered by advertising, they can add the player to their ignore list
P: Even if we *know* a player is auto-typing to advertise, we as players can't be 100% sure. You can always send a report unmuted as macroing, then add to ignore list.
A: Yup, the account will be then checked.

Q: Has there been any progress at all regarding the whole manipulation issue going on?
A: It is being reviewed but I couldn't comment on what is being decided or done. If there are changes made, you will know

Macroing and Reports
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Q: Does the macro detector thing look at chat or just mouse movements?
A: As the chat isn't what we would take action from, there is no need, we detect other areas of gameplay. It is a secure system, we can't give details

[continued]
Innocentwolf

17-Dec-2009 20:29:57
Last edited on 17-Dec-2009 21:28:13 by Innocentwolf
Q: Can the report function possible gain a "Explain why you're reporting" option?
A: Due to the number of reports, that would increase the work load to more. We can only go by what our system shows, it wouldn't be fair otherwise.
If someomeone is macroing, the specialist team can tell what's going on, there wouldn't be need for a note.
P: If you look in "Club Mod" there is an "Information Share" thread that can be used for that. Also, there is a thread called MBB for suspected bots. You may explain there if needed
A: Yup

Moderator Chat
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Q: If I throw a house party or if I am selling an item, how many times is it fair to write that?
A: If there are intervals, as many times as you like really.

Offensive Names
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Q: Offensive names should never be reported through report abuse, right?
A: Yup. just in the forum thread Until we have the system working perfectly. We are going to resend that message so all the new mods know as well
P: I'm pretty sure I read you can report in the thread or through report abuse?
A: Where does it say that? It will be updated .

Where do you live?
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Q: How detailed can you answer the question "Where do you live?"
A: Not Street or Tiny Town. You can say state or the equivilant country, and city is also okay.
P: If a large city, fine, but they should avoid talking about what section of the city they live in, as that narrows it down.

[NP] Old RuneScape
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Q: Will RuneScape ever go back to its "old stages". Before the G.E and balanced trades?
A: It won't ever go back but changes will always be made. If we can find a way to bring back trade without bringing back real world trading, then we would do it.

[NP] Competition
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Q: Just wondering when the iCould competition results will be released?
A: I couldn't say. You will have to wait and see.
Plasma Ball1

18-Dec-2009 11:42:49
Last edited on 21-Dec-2009 17:07:28 by Plasma Ball1
Australian Surgery, Friday, 18 December 2009, Mod French

Quote - Mod French: There are very pretty views of snow covered trees from our window. I have to walk or get a lift home. It's just a shame I'm in a suit really.

===
~Town Crier information to Mods~

Q: The Town Crier tells that you cannot report auto-talkers but I have heard other things here on the workshop.
J-Mod: The Town Crier may need to be updated a little. I believe one of the other mods is working on that. You can report auto-talkers if you think they are using a macro. You can only report them as spam if it's in someone's clan chat.

===
~Danish Mod Name~

P-Mod: Mod Dansk is a new Danish Mod, and if you translate her name from Danish to English it means, "against Danish". That's a joke.
TechEngineer

21-Dec-2009 21:27:52
Last edited on 21-Dec-2009 21:42:46 by TechEngineer
Monday 21st Decembre, UK Surgery, hosted by Mod French
______________________________________________
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Graphics Bug
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Q: Can you confirm, players won’t get in trouble for spinning weapons? As it doesn’t do any harm, just a graphics bug.
A: I can’t, I’m afraid. It’s been passed to the bug team, who will look into it and advise what action, if any, is required. Until then, I’d advise people not to do it as you would with any bug/glitch. Bug report it at least.

Mute problems
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Q: I’ve just had a pm of a friend of mine. He’s been muted for the past two days. His mute has now been lifted, but he still can’t access the forums.
A: The forums are having a few blips at the moment anyway.
Addition: Sometimes it takes a little longer for the forum mute to be lifted after an in-game one.
J-Mod: Good point.

Q: I have a muting question, there was someone in my clan’s chat breaking rules, to the point to be muted. We were at a event, however I was not in attendance. Anyways, so after I muted him, they could not talk in the cc. However people said he was still talking public.
J-Mod: Using quickchat?
P-Mod: No, regular talking. They told me that they reported him again, since he broke more rules.
J-Mod: to the point of being muted: do you mean a pmod mute?
P-Mod: Yes, a pmod mute.
J-Mod: Then it may have been lifted when the report was auctioned and black marks added to the account. But the black marks weren’t enough for a full mute.
P-Mod: Ok, does that work same for when people who log out and log back in and can talk?
J-Mod: Possibly… It depends. Your mute is a defence mechanism to stop the player causing more havoc before we see the report.
P-Mod: Ok I was just wondering if it was a bug or something.
J-Mod: we get the reports auctioned as soon as possible, so chances are the report has been auctioned in the time it took them to log out and then in again. No bugs that I am aware of…
TechEngineer

21-Dec-2009 21:28:17
Last edited on 21-Dec-2009 21:44:27 by TechEngineer
Reporting a logged out player
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Q: Ages ago you were unable to report someone if they logged out before the report was sent, is this still the case?
J-Mod: Hmm, I’ve not really tried even.
Addition: You can report them fine even if they have logged out.

After that we talked about snow and being alone at Christmas. I had to leave after 25 minutes, so I don’t know if there were any more questions.

|Â¯Â¯|____________
| Â¤ | TechEngineer | ^_^
|__|Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯Â¯
Plasma Ball1

22-Dec-2009 14:09:21
Australian Surgery, Tuesday, 22 December 2009, Mod Poppy

Quote: Mod Poppy: Mod Calm is going to Thailand soon for two weeks, lucky. Some warm weather would be lovely. Hurry up global warming (joke)

===
~Account Stolen/Recovery~

Q: If someone I know has their account stolen, am I able to do anything to help them recover their stolen account?
J-Mod: If you know someone who has been hacked and someone else is on their account, you can post in the emergency thread in the procedures forum so we can lock out the hijacker ASAP. If the account is locked already just tell them to send in one password request with as much information as they have. If they send in more than one, the account is likely to be unlocked then locked again. Tell them it takes about 3 days for the request to go through.

===
~Fake Password Requests for Mod Accounts~

Q: How often are fake password requests, etc filled in for mod account?
J-Mod: Not certain.
P-Mod: And do those requests get handled by CM?
J-Mod: Probably quite often, they are all handled by te player support team. They look at pass requests and snapshots. And ban appeals.
P-Mod: Is that wise?
J-Mod: Well, they do it all day every day so one would assume they are experts?
P-Mod: Can they see that an account has P-Mod/F-Mod status? When someone makes a request against them?
J-Mod: Yep. So they know to be extra careful.

===
~Tip.It Times Post about Mods; "Quantity or Quality"~

Q: Was anyone else a bit angry about the tip.it times this week? Seemed very mod-bashing to me.
J-Mod: I didn't see it! Tell me what happened.
P-Mod: They're saying how the new "community" mods are making the whole mod team weaker. I wasn't best pleased to be honest.
J-Mod: Really? That isn't cool. I'll show that to someone who deals with them as it's not very nice. I'm very happy to have a whole lot more community minded player on the team. You're all very welcome. Diversity is our strength.
Plasma Ball1

22-Dec-2009 14:10:22
~Candy Cane Spin "glitch"~

Q: The latest craze and new "glitch"; spinning the candy cane and changing weapons to spin the weapon.
J-Mod: We know about that one, they are working on it as we speak.
P-Mod: It would be good if it got made for all weapons. It's nothing big but spinning a rune crossbow after killing a monster would add a lot of aesthetic appeal.

===
~Laptops and two cursors~

Q: If someone is using a laptop's touchpad and then puts in a USB mouse and he gets a second cursor...
J-Mod: Word on the street is, if you're not using 3rd party software to make yourself have 2 mouse pointers, it should be ok as it gives you no advantage really.
TechEngineer

22-Dec-2009 20:22:01
Last edited on 22-Dec-2009 20:34:46 by TechEngineer
Tuesday 22nd decembre, UK surgery, hosted by Mod French
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Candy Cane Glitch
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Q: Any news on the candy cane glitch? A lot of people would like it to stay. It’s harmless, gives no advantage and looks kinda cool.
A: The glitch has been made known to the relevant people and a fix is being worked on.
P-Mod: Silly question maybe but does it need fixing?
J-Mod: Yes. It might cause problems with future updates.
P-Mod: Does it need priority over other issues?
J-Mod: Well since the event is ongoing, yes it does rather, but I’m not privy to that information.

Muted friend
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Q: I had a friend. He pm’d me because his main has been muted and a black mark has been added to his account, because he was at pc saying “trade for 120+”.
A: If the appeal has been declined, this is because something happened and I can’t go into other account matters with you here. You can send the name in a Pq if you wish, but I can’t promise anything.
Addition: You could try information share too? Or as opposed to a pq.
J-Mod: That’s an alternative option.

Forum lag
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Q: People asking about the lag on forums, is it general, computer problem or?
A: It’s something we’re aware of and are working on.
P-Mod: I saw they cleaned up a bit, is this a solution?
J-Mod: Cleaned what?
P-Mod: I checked the numbers of posts in a section and it has been lowered.
J-Mod: <- Only cleaned his house today, not the forums. I’ve not heard anything about that.
TechEngineer

22-Dec-2009 20:22:32
Last edited on 23-Dec-2009 11:25:41 by TechEngineer
P-Mod Room at Christmas
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Q: I know Friday is Christmas so doubt the pmod room will be opened, but what about the Saturday or Sunday quarter for workshop?
A: -_- Guess what? I don’t know. If someone has made arrangements, no-one has told me. I will check and get the proper information sent to the relevant people. But if it’s Christmas weekend, surely you’d all want a break. Runescape won’t fall apart, you know.

Friend breaking the rules
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Q: A pmod I know when we are ingame was being rude to me pretty much. Just calling me a loser and to “**** off” and was being mean pretty. He is a friend of mine and normally doesn’t act that way. And I know it was the game that was upsetting him and causing him to act like that to everyone. Should I do anything or just ignore it completely?
A: It’s your call. If you know that it was the game upsetting him, then you could let it slide. If he was being offensive to people for the sake of being offensive, then he has broken the rules and can be reported. But remember that you are a player before a mod. Personal relationships are more important than modding.
Addition: You can always remind them it’s just a game & log off for a few to cool off.

|Â¯Â¯|____________
| Â¤ | TechEngineer | ^_^
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Plasma Ball1

23-Dec-2009 11:30:54
Last edited on 23-Dec-2009 11:34:26 by Plasma Ball1
Australian Surgery, Wednesday, 23 December 2009, Mod Mat K

===

Quote -
Mod Mat K: But I am off to Greece for my holidays this year, so I will see then. First time on a plane too.
P-Mod: Good luck... watch out for the flight assistances, they're sneaky.
Mod Mat K: Don't worry, I fight off women all day.

===
Plasma Ball1

23-Dec-2009 11:32:30
Last edited on 23-Dec-2009 11:34:03 by Plasma Ball1
~Mod Recommendations~

Q: How long do reviews on the Mod Recommendations take?
J-Mod: That depends, but usually it is 4 weeks from when they are first looked at to the invite going out however it can vary a lot from when we first find them to when we first look at them.

Q: Does it vary depending on the type of invite (dual/forum/p-mod)?
J-Mod: Nope, won't affect it.

Q: Do Jagex Mod choob accounts have to go through the check aswell?
J-Mods: Yes.

===
Plasma Ball1

23-Dec-2009 11:32:49
Last edited on 23-Dec-2009 11:34:14 by Plasma Ball1
~YouTube "Inside Jagex" videos~

Q: Any hints on when another addition of when an "Inside Jagex" video might be released"
J-Mod: Go and have a look at the X-Mas one.
Mod Poppy
Jagex Mod

23-Dec-2009 12:50:35
"Mod Mat K: Don't worry, I fight off women all day."

True.

♥Mod Poppy♥
♥Hope you're all being good. Santa's watching!♥
TechEngineer

23-Dec-2009 21:21:39
Last edited on 23-Dec-2009 21:23:31 by TechEngineer
Wednesday 23rd Decembre, UK Surgery, hosted by Mod French
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Q: In Lumby, I heard “Follow for a dirty party, boys and girls invited.”
P-Mod: Instamute.
J-Mod: Yep.

Q; Any news on the forums. They’re overloaded.
Addition: Poppy has posted they know what it is, and a fix will be up early new year.

Q: I had a situation with a player asking me if I could do something about a private server. I told him that was not in my powers.
A: You can report them. But then, so can everyone else.
Addition: You could’ve told him that if he had visited the server to report the site, then run a virus scan and change his password, because those sites are made to scam passwords.
J-Mod: There isn’t much advice to give. You can’t do anything more than anyone else. If they find a private server, there are ways of letting us know about it. Of course, visiting them is a bad idea.
Addition: You said you weren’t sure how to report it on the forums. There’s a post on contact us “report scam sites here”. That’s the one to use.
J-Mod: The response is “Report it and stay away from it. If you’ve been there, take security precautions”. In your own words of course.
Addition: There’s a useful post about private servers in procedures forum today. Explains them in case you don’t know what they are.
TechEngineer

23-Dec-2009 21:21:59
Q: Today, Mod Dansk were in her cc for an event and problematic players started spamming serious offensive things.
J-Mod: Ok. Did you report them?
P-Mod: I reported some yes. But if a J-Mod is there should I do something or should I let here control her cc?
J-Mod: I don’t think a J-Mod would disapprove of you taking action if it was required. I know I wouldn’t.
P-Mod: Okay, but she is kinda hard to talk to.
J-Mod: If there was a lot going on, I think she could be forgiven. J-Mods can get swamped a lot of the time. So in those cases, it’s probably best to take action as you see fit.

Q: Zezima’s cc, as some P-mods know, is uncontrollable. There is, most of the time, no ranks in there. Can you close it?
J-Mod: Why? It’s Zezima’s clan chat: he’s allowed as much as any other player.

Q: P-Mods have a leading role in merch clans – which are spamming up a couple of worlds. Do you guys want to know about situations like this via query or so?
A: if you think something needs to be done, then yes.

Remember, today was the last surgery untill the 28th. Merry Christmas everyone!

|Â¯Â¯|____________
| Â¤ | TechEngineer | ^_^
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Louiellen
Forum Mod

24-Dec-2009 08:11:42
Last edited on 24-Dec-2009 08:16:35 by Louiellen
Ok, since the Surgery Schedule is cut-off for the moment to give way to the Holiday

Season: I've started number crunching. Please enjoy:

Clarity Surgery Minutes: Statistical Report
Period Covered: June 10, 2009 to Dec 24, 2009 (6 months, 14 days)

(Legend: if you see 0.5, that means the surgery was co-hosted by two Jmods):

Total Surgeries Covered: 248
Total Aussie Surgeries Covered: 103.5
Total UK Surgeries Covered: 73
Total US-West Surgeries Covered: 13
Total US-East Surgeries Covered: 38
Total Funorb Surgery Covered: 1
Total Localised Surgery Covered: 3
Total J-mod Transcribed Surgery: 16.5
Total number of Man Hours (assuming each coverage is 30 minutes long): 124 hours =

5.167 days of straight transcriptions.

Aussie Surgeries hosted by Mod Hohbein: 30.5
Aussie Surgeries hosted by Mod Jon H: 7
Aussie Surgeries hosted by Mod French: 19
Aussie Surgeries hosted by Mod Timbo: 7
Aussie Surgeries hosted by Mod Crow: 10.5
Aussie Surgeries hosted by Mod Paul M: 1
Aussie Surgeries hosted by Mod Mat K: 3.5
Aussie Surgeries hosted by Mod Howes: 8
Aussie Surgeries hosted by Mod Mark H: 2
Aussie Surgeries hosted by Mod Kathy: 3
Aussie Surgeries hosted by Mod Calm: 4
Aussie Surgeries hosted by Mod Raven: 1
Aussie Surgeries hosted by Mod Poppy: 6
Aussie Surgeries hosted by Mod Ac: 1

UK Surgeries hosted by Mod Fran: 10.5
UK Surgeries hosted by Mod Jon H: 4
UK Surgeries hosted by Mod French: 17.5
UK Surgeries hosted by Mod Timbo: 4
UK Surgeries hosted by Mod Crow: 7
UK Surgeries hosted by Mod Paul M: 3
UK Surgeries hosted by Mod Mat K: 7
UK Surgeries hosted by Mod Mark H: 2
UK Surgeries hosted by Mod Kathy: 12
UK Surgeries hosted by Mod Calm: 5

US-West Surgeries hosted by Mod Lorenzo: 11.5
US-West Surgeries hosted by Mod Kathy: 0.5
US-West Surgeries hosted by Mod Dan M: 0.5
US-West Surgeries hosted by Mod Gordy: 0.5

US-East Surgeries hosted by Mod Fran: 2.5
US-East Surgeries hosted by Mod Jon H: 2.5
US-East Surgeries hosted by Mod French: 5.5
Louiellen
Forum Mod

24-Dec-2009 08:12:15
Last edited on 24-Dec-2009 08:43:33 by Louiellen
US-East Surgeries hosted by Mod Timbo: 5
US-East Surgeries hosted by Mod Crow: 1
US-East Surgeries hosted by Mod Mat K: 4
US-East Surgeries hosted by Mod Howes: 1
US-East Surgeries hosted by Mod Lorenzo: 0.5
US-East Surgeries hosted by Mod Mark H: 4
US-East Surgeries hosted by Mod Kathy: 6
US-East Surgeries hosted by Mod Stevew: 0.5
US-East Surgeries hosted by Mod Calm: 5
US-East Surgeries hosted by Mod Poppy: 0.5

Funorb Surgeries hosted by Mod Raven: 1

Localised Surgery hosted by Mod Dansk: 2
Localised Surgery hosted by Mod Max W: 1
Maskyn
Forum Mod

24-Dec-2009 16:01:50
Spanish Surgery, Thursday 17th December 2009, 19:00 GMT
Hosted by: Mod Achilles
Scribed by: Banim

Localised Surgery Minutes Discussion thread: 142-143-11-59935728
Localised Surgery Minutes thread: 142-143-10-59935700

1 P-Mod attended

Mute or not?
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JMod: I'd like to know what's the action you take when you see someone insulting, etc. Do you report them directly or do you first try reasoning with that person?

PMod: Well, it depends, because if it is someone frustrated at the game who lets out a swear word while they play, I do as if I didn't hear anything.

JMod: Good, sometimes there are players who report everything, but I want to make sure that PMods know what they are doing. For example, the other day, there was someone in my CC who started to insult me. Then everyone asked me why I wasn't muting or kicking him. If we are in the middle of an event, it's possible that I'll mute him to avoid problems.

PMod: Yes, because they disrupt everyone else.

JMod: But, if they are insulting me alone, you can do two things. Mod Poppy taught me that. If you try to fight back, they win. If you try to make fun of them, they win.

PMod: It's what they want, a reaction.

JMod: Exactly. What you have to do is make fun of yourself. It seems unlikely, but it does work.

PMod: Mostly because you make them laugh, and also because they see they are not bothering you.

JMod: Yes. I'm pretty calm about that. I'm not going to be bothered because someone insults me. That's the point I want to make across to people. But of course, it's hard, because people generally report everything.

Spanish surgeries frequency
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It's possible that Spanish surgeries will take place once per month.

Thanks to Banim for covering the first Spanish surgery minutes

--------------------------------------

End of the thread. Will update it every week or so, so make sure you check this thread regularly for the latest news .

Trip.Fagex · Sep 9, 2009

I already knew about the pmod room, but good for those who didnt...and thats too long of a read lol

svew · Sep 9, 2009

Trip.Fagex said: ↑

I already knew about the pmod room, but good for those who didnt...and thats too long of a read lol
Click to expand...

This is a good read for anyone out there as I highly doubt anyone besides PMods and a couple sneaky players have access to this word by word archive of what's discussed during surgery, though its understandable if you don't wish to read the entire thing lol...

Trip.Fagex · Sep 9, 2009

Yeah I know but I dont even care about RS, I just sell the accounts/names I have left over

Harped · Sep 9, 2009

Wayyy too long; didn't read. I read a little bit though. Nice leak.

Inventor · Sep 10, 2009

This is pretty cool, please reformat this though. It cuts off the interesting parts =p

svew · Sep 10, 2009

Inventor419 said: ↑

This is pretty cool, please reformat this though. It cuts off the interesting parts =p
Click to expand...

There's nothing cut off, it's just I saved it in notepad and forgot to turn off wordwrap so it wouldn't add random spaces between lines. Next time I update it I'll try to remember to turn off wordwrap lol...

deadly serious · Sep 10, 2009

Hmm nice find, I did read bits of it not the whole thing, way to long lol.

svew · Sep 10, 2009

deadly serious said: ↑

Hmm nice find, I did read bits of it not the whole thing, way to long lol.
Click to expand...

What do you mean nice find? This was all us, unless you mean "nice job finding that thread while browsing the PMod forums".

Rare Names · Sep 10, 2009

There's some pretty interesting stuff in there.

eevus · Sep 10, 2009

You should've put a warning on that wall of text.

MiM3 · Sep 10, 2009

Nice find, although it doesn't really mention much about MS

D M S Rawrs · Sep 10, 2009

Svew does it again. Did you have access to a pmod's account to get those?

The Glacy · Sep 10, 2009

I've got the Pmod account which you were accessing the Pmod forums in my Friendlist, so what did you do?Crack it or what?..Tell me Aja..

Unstoppable1 · Sep 10, 2009

Amazing stuff. Great job. Copy & pasting to be archived in my documents, for a better read over later.
Got to give you props svew!

Jagex Fails · Sep 10, 2009

rofl thats awsome? at the start wtf they talking about it dosent seem very serious lol?

fpsnx · Sep 10, 2009

this is true ? u can acces to that room if u arent a pmod ... ?

Rare Names · Sep 10, 2009

fpsnx said: ↑

this is true ? u can acces to that room if u arent a pmod ... ?
Click to expand...

No. He probably accessed it with a Player moderator account.

Alex k · Sep 10, 2009

Wow, thanks for posting that here Svew

EpicNova · Sep 10, 2009

Good job, we can always count on Svew.

+1 internets for you sir.

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