Thanks for the adjudication, but this is not just about his mistake but also the way he goes about it and his attitude in general. After his first response (within 5 minutes of responding here) here his immediate thought was to send me a troll message, "How did the sythe report go

"
Like what the hell? Why is the first path chosen when dealing with an issue, the troll path? How am I to believe if his admittance is a genuine sorry when it was directly after trolling?
https://i.gyazo.com/3d9deaac6edd687ed891aedc810a945e.png
By his own admittance, his form of documenting sales needs looking into or its going to happen again,
https://i.gyazo.com/376105e54d7f37b182b2191b899e6a8f.png
And then victim blaming with another troll emote mixed in,
https://i.gyazo.com/1243d945168c62fe96ab6e54fc28e75a.png
If it wasn't for his absolutely horrible attitude and customer service from the very beginning, I wouldn't take as much offence. You can tell been a nice person is serious work for him but his rotten natural nature always comes out.
It's a big contrast to myself, when someone comes to me for help I do everything in my power to give it.
It's also interesting to see him coddling your favour Superfluous here by giving respectful responses but on Facebook I got anything but.
I'll give the account back, as for the refund it can go to community repayment - I don't want it. Total paid was $60 for 2x accounts so it would be a $30 refund.
Edit: I've given him the account, email change request sent to him and gave him acc info. I've also told him to send my refund to community repayment if you will accept it.
Screenshot - a8f395b0219c0a614de925e4559765e7 - Gyazo