Player Auctions Bad decision and no Communication

Hi everyone, this my first time on this forum and Im hoping for the best here!!

I've bought an acc from player auctions with insurance, after almost a year, precisely 16 Jan of this year I tried to log in on my LoL account with nickname "Hasagin" (Original nickname when I purchased) acc was locked, I knew someone was trying to recover, maybe the original owner?
Even tho in the moment of purchase I asked seller if that was a stolen acc and he said it was from some friend of him that was never going to play, quitted for good.

Immediately I took a screenshot of the locked acc and opened a ticket to riot asking why acc was locked, and they said ofc they needed the original info in order to recover the account to the original owner only, I didn't reply.

I used my insurance and opened a dispute asking for another account or the refund. Today I get the case closed without any information/communication from player auctions saying that it was in favor of seller's demand, Seller is "Geiner". I was like what the F ?

I opened another "ticket" on player auctions support and Im hoping for the best otherwise other consequences will be taken.

This is sad.

Screenshots of proofs:

Imgur

Order ID is 3675039

Please, Im asking for someone with a similar experience to help me or in some other way.

Thanks and sorry if the text is confuse.

 

An honest review of PlayerAuctions

Insurance is useless and does provide a buyer with any recourse whatsoever. As to your league account, I can say that the vast majority (90%+) are hacked/cracked accounts that do not belong to the seller. This makes it extremely likely that the account will be recovered once the original owner returns to League of Legends and discovers their password changed. I've personally experienced this several times and do not bother to dispute because it's impossible to recover any lost $ from PlayerAuctions.

@PlayerAuctions may be able to help you.

 

Thank you for your awnser, it was my first time and will be my last time on player auctions.

I got this from them

"
Catherine (PlayerAuctions)

Jan 22, 10:03 CST

Hello Nuubstream,

Based on the evidence provided during our investigation, we are unable to determine that the seller is responsible for the loss of access to your account. Unfortunately, we must inform you that PlayerAuctions’ policy towards game account trades and insurance precludes us from continuing with this investigation.

Without conclusive proof, we cannot hold the seller liable. This case is now closed.

We appreciate your patience and cooperation during our investigation.

Regards,

Catherine"

So it is my fault acc was stolen/hacked/ and got locked? Even on the dispute options has a reason saying "acc locked"

There will be taken other consequences

 

just trade on here. i feel like it's much better platform to trade on with more staff engagement and better response