I do like the WBot client and the scripts that are offered, however, the way the site is handled is horrendous.
The extreme downtime could be fixed in a quick and efficient manner with any of the anti-DDoS software available today (Prolexic, Cloudflare, etc.). They instead choose to switch servers, and, when their new server IP is found, they obviously come under attack again.
They also fail to update their member base frequently enough on what is going on. Their last update on Twitter was over a day ago, which is the only means to receive an update since they shut their own forums down because of the DDoS.
Nobody in their right mind will pay for this kind of service when they release VIP.