It's funny how your complaining about a 5 day wait, your looking at upwards of a month depending on what rule you broke. It's not like "just a few more days," believe it or not they're actually rerunning each case for certain bans to see if they have grounds to keep you banned. Mutes and such are automated, now more serious offenses such as permanent bans for macroing are gone through and will take a while.