Us Fine Is A Scam!

[Runescape12356]

I have had so many problems with this website since my purchase. My account has been taken away from me four times, the first time I was told if the second account was take away that I could get a refund since I purchased insurance, guess what...no refund!! They have given me three accounts, and now this one is locked! Each time I get one, its skills keep moving down. They are a scam, and I advise everyone to beware! I have used the live chat to get help, but they never help. They tried to make me drop my dispute, in which I did not do, but ended up losing because I had no proof that this was a scam. I have attatched the convo that I had with the sales rep, and hope that you find this helpful!



Now you are chatting with Elva Yu
Elva Yu: hello,may i help you?
Trever Fraley: Hello. I received an email saying that someone was waiting on chat to help me. I recently purchased an account from you all and it was hacked and stole. So they gave me a new account and told me if it where to happen again I could get a new account o
Trever Fraley: a refund. Unfortunatley it has happened again and I cannot get any help or a refund]
Elva Yu: what is your order ID and paypal email
Trever Fraley: Order ID 2011183535 and my email is [email protected]
Elva Yu: let me check
Elva Yu: \]
Trever Fraley: Ok thanks
Elva Yu: you have filed a dispute
Elva Yu: why
Trever Fraley: Yes, because I tried using this live chat several times to get a refund and did not receive a reply after explaining the problem. Then I called and was told that they did not deal with the problem. Then I emailed and did not get any response either.
Elva Yu: oh i am sorry for that we just need to understand each other and we can deal with it as long as you cancell the dispute
Elva Yu: right?
Trever Fraley: I cannot cancell it until I have the refund. It says on paypal the seller can issue a refund during the dispute at any time.
Elva Yu: we cant refund you cuz we have already delivered you acc
Elva Yu: and if acc has any problem we can deal with it
Trever Fraley: I do not have the account, it was stolen and I bought insurance for it. I was told the last time this happened that I could get a refund for the account but not for the insurance.
Elva Yu: when the acc has any problem you should come here to tell us
Elva Yu: and dont file a dispute
Trever Fraley: I tried too, but I could not get any response from anyone. I did not want another account, I just wanted a refund.
Elva Yu: sorry since you have filed a dispute on the paypal
Elva Yu: so that has already brought us a large harm
Elva Yu: so we just need to understand each other
Trever Fraley: It has to me as well. All I wanted was a refund, and to solve the problem but I could not get any answers or help
Elva Yu: and i am sorry for bringing you invenience
Elva Yu: since now you come here so we can deal with it
Elva Yu: right
Elva Yu: and we have delivered you acc before so it is not only our fault
Elva Yu: right?
Trever Fraley: It is fine...I do not want to bother you guys, I would just like my money back so that this isn't dragged out any longer than nessassary
Elva Yu: it seems that you dont want to corporate withus
Trever Fraley: It's not my fault the account was stolen, hacked, or taken back by someone either. This is why I purchased insurance on this account because of these same problems. I am trying to cooroperate with you, but I will not cancell the dispute until I have
Trever Fraley: a refund. I do not have the account, and I purchased the insurance for this very reason.
Elva Yu: if you cant cancell it how can we deal with it
Trever Fraley: You can refund the money and end the dispute
Elva Yu: and when we deliver you acc we already told you acc has any problem we can solve with it\
Elva Yu: sorry the dispute has influenced us so if you really want to deal with this issue
Elva Yu: we just need to understand each other
Trever Fraley: I do not want another account. I wanted a refund. The person who took it told the people on my friends list that it was their account that was stolen
Elva Yu: i know what you are saying but the only probelm is that it is not only our problem
Elva Yu: we can refund you on condition that you cancell the dispute
Trever Fraley: There is no reasurrance that I will receive the refund then. Why can you not just refund it through the dispute?
Elva Yu: sorry we are company
Trever Fraley: And I am a customer that was told I could get a refund
Trever Fraley: If I could have proof that the money is refunded back to me, then I can cancell the dispute
Elva Yu: sorry they are different things
Elva Yu: if you close the dispute there is no inflence with paypal
Elva Yu: but if we refund you and then teh dispute still exsits
Trever Fraley: It can't still exist because paypal see's that as the refund and the resolution.
Elva Yu: and it is just a corporation
Trever Fraley: paypal closes the dispute if the seller issues the refund
Elva Yu: it seems that you dont want to corporate with us so it is ok we can contact the paypal and show that we want to help you but you just dont corporate with us
Trever Fraley: You are not cooperating with me. I have explained to you several times why I have filed the dispute, and only if I could get a refund then it would be cancelled.
Elva Yu: its the same thing to you , but different to us
Trever Fraley: Paypals site says at any time the seller can issue a refund, and when that refund is processed then the case is closed
Elva Yu: if you cancel it , you will get refund, and there will be no harm to our paypal account , both win , if we refund you first, its still harmful to our paypal account
Trever Fraley: If I wasn't cooperating with you then I would not still be emailing and live chatting with you through this whole process
Elva Yu: we understand you and been responsible to you, hope you will cooperate with us
Trever Fraley: How can I be assured that I will receive the refund
Elva Yu: moreover, hope you will respect our terms and rules
Trever Fraley: I have respected your terms and rules, however I do not think you understand mine. I do not want to do harm to your account or company, however I cannot be sure that I will receive my refund if I cancell the dispute.
Elva Yu: as long as you cancell the dispute we can rwfund you\
Trever Fraley: Please give me a minute to think about it
Elva Yu: k
Elva Yu: close the dispute and get you refund are the same thing to you
Elva Yu: but it is different to us
Elva Yu: do you understand?
Trever Fraley: If I close the dispute then I can not reopen it if I do not get the refund. So how can I be sure that I will get the refund if I close the dispute?
Elva Yu: cuz i told you you can get refund
Trever Fraley: I didn't get it before I opened the dispute
Elva Yu: cuz we have thought to choose another acc for you
Trever Fraley: But I said that I wanted a refund and not an account, and did not receive an answer from anyone. I told this to at least 4 people and they would not respond to me.
Elva Yu: but now you decide to refund
Elva Yu: i am sorry for that
Elva Yu: so this time just close the dispute and we will refund you
Trever Fraley: I am sorry that we cannot come to an agreement. I cannot cancell the dispute without physical evidence that I will be refunded
Elva Yu: sorry i have explained to you clearly

Elva Yu : Dear Trever Fraley Please wait while I forward this chat session to Luna Smile.who will be helping you with more expertise.

Luna Smile has accepted the chat
Luna Smile: Hi, I m the guy write letters to you
Trever Fraley: Hello
Luna Smile: Hi
Luna Smile: I have to talk to you for something
Trever Fraley: Ok...do you know the problem?
Luna Smile: Firstly, I promise you here Every Word I will say to you is for real
Trever Fraley: Ok
Luna Smile: If you cancel the dispute attentively, which is pretty good for us
Luna Smile: Cuz we take business via Paypal
Luna Smile: That is good for our reputation
Luna Smile: If not, you also can get all your money, but it is really bad for our company
Luna Smile: That is why we ask you to revoke the disoute
Trever Fraley: I understand that. However, I cannot be positive that I will get my refund if I cancell the dispute
Luna Smile: NO,no
Luna Smile: As the most trustworthy company of this high-risk market, we care about our reputation.
Luna Smile: rather than your money
Luna Smile: So, you should see this point
Trever Fraley: I see your point, however, whose to say I cancell this dispute and do not get my money?
Luna Smile: Well, in this way. We cant work with each other, and you also will get the refund, but it would takes you amout of time.And also is pretty bad for our company. Sorry for the fault account.
Trever Fraley: Is there a way that you can assure me I will have me refund other than telling me so
Luna Smile: take not takes
Luna Smile: You can keep the chats we are having for the proof
Trever Fraley: Yes, but I cannot reopen a dispute
Luna Smile: Trever, if you dont trust us, why not chang the refund to other accs, which will be better than the refund. And you will be given a pretty good acc than the one you ordered. I mean you dont need to pay more
Luna Smile: Trever, you there?
Trever Fraley: I dont want another account I just want a refund
Trever Fraley: I have had to many problems with them
Luna Smile: Well, that way. Pls wait for you refund via Paypal, I can do nothing for you now.
Trever Fraley: Ok thank you.. </PRE></BODY></HTML>

 

[slickkz]

sorry, but nothing we can do tbh, try contacting them through here.

 

[mx king]

Had the same problem, $200 down the drain, they said after the first account was recovered, they would compensate me, they gave me another account, after 2 hours of playing. It was recovered, and they said they wouldnt refund me as the gave me compensation for the account. Very Dissapointing

 

[MeltingPixels]

She said at the bottom that your getting refunded though?

 

[TDG Best]

Wow, so much bullshit... I would never use those sites to buy accounts.

 

[Runescape12356]

He saying the refund from the claim via paypal, which I lost because I did not have any evidence of this fraud. USfine is a lie, they are scammers, they do sell accounts to multiple people, and the do not refund you NO MATTER WHAT THEY SAY!! It is a lie. They do not refund anyone! I have more chats that I printed out, but mysteriously on the most important one, my replies do not show. I do not want anyone else to fall for this scam like I did!! PLEASE ADVISE OTHERS!!

 

[TahBreezy]

In my perspective, I would avoid buying from any websites except Sythe, PA, and rsultimate...

Sorry to hear about your loss, bro.

 

[usfinetim]

Please post with convincing evidence to prove we have sold account to multiple people, if so, you will get FULL REFUND plus 100% compensation. otherwise , just stop your calumny please.

You know what is "convincing evidence", its not any kind of editable logs or texts.

Sincerely
Usfine.Tim

 

[Runescape12356]

What evidence is there to show that you sell multiple accounts other than the fact that I have had three account from you, each taken away from me, and this last one locked!! The evidence is in the customer reviews! Not just mine, but there are MANY of them out there!! You are angry because you are being exposed or what this really is!! I have emailed Steven Tomas to complain about this bad business (the owner), and have received now help! It doesn't matter if I can prove that you sold multiple accounts, but listen to what you have just said! You clearly just stated the only way I can get a refund is by showing that these account are sold multiple times...(anyone who buys an account from this site, check the history and just see how many times it has been banned for being stolen), but I was told that when I purchased the insurance for this account I could get a refund, minus the amount paid for insurance. So there is another lie you have just caught yourself in. How about you prove that you are not a liar, or stop scamming people? What kind of evidence is there expect for the fact that every account that has been issued to me has been banned for being stolen? How can you set there an justify yourself with no proof either? My proof is in the text, and in the forums others have posted. I have attached a screen shot of where the account I purchased is locked, and how my appeal was denied because I did not have all the information to recover it. So you did not give me all the information, and obviously you have been trying to recover it to sell to others. I cannot figure out how to attach the screenshot so here is the link. If you can tell me how to attach it I gladly will!! When I open up attachments it says maximum of 1 attachments uploaded.

https://secure.runescape.com/m=accountappeal/id/2894778665621815269/enter_security_code.ws

 

[kill dank]

Try talking to lily or rose, they have been helpful to me. Also, try contacting Sam. If I remember correctly he is their "manager." or so I was told. I spoke to him and everything got sorted out.

 

[Runescape12356]

I have talked to them all, and after explaining everything they stop writing back. Or if you ask to speak to a manager or anything, just forget about even talking to them. It's ridiculous.

 

[DE-ANGEL-O]

Cause the sites horrible and is a scam. Plain and simple as that.

 

[wtfomfgbbq101]

bottom line: Never buy accounts from random Chinese shops.

 

[MAG3OWNSUALL]

whoah whoah whoah the above post is racist. I will f**k you up for saying that. Its uncalled for. Gold4rs is also a scam, but they dont even give you a compensation account.IMO, i upgarde teh acc, a day later recovered then sold w membership for even more money

 

[imfinal]

WHY DO PEOPLE BUY ACCOUNTS FROM GOLD4RS AND USFINE FFS

They're overpriced and 99% chance of the account getting recovered.

 

[Austintheman]

Please post with convincing evidence to prove we have sold account to multiple people, if so, you will get FULL REFUND plus 100% compensation. otherwise , just stop your calumny please.

You know what is "convincing evidence", its not any kind of editable logs or texts.

Sincerely
Usfine.Tim

Stfu, your site is a scam.
they don't need evidence.

 

[babykinns]

start selling them accounts wait 50 days then recover then they cant get their money back then when they email you just say payback is a bitch

 

[Dave]

start selling them accounts wait 50 days then recover then they cant get their money back then when they email you just say payback is a bitch

How about I just ban you, seems like a fine idea imo.