Urgent Windows Problem

[Greg]

Ok, so I went to log onto my computer today(I have windoes 7) and when i logged on it was in classic mode with the grey bottom, none of my programs were there. About 5 seconds later it logged me off automatically, and I can't get back on that account because when I log on it logs me right back up. I can still access other acounts on the computer. Do I have a virus?

 

[malyce]

Sounds to me like it's a virus on that user's temporary files. Log into another account, download a program like Malwarebytes and run it (full scan) and see what it picks up.

 

[Swin]

Virus. Fake-security scam to be exact.

Wipe out your whole computer mate. I had this EXACT problem.

Or you could continue using a different user, however don't delete the previous one UNTIL you have transferred important files like work etc;

 

[1ce]

ehh.. it's just a virus, and a simple one at that. No real need to whipe anything. Sounds like a smart user and wasn't using an admin account. (sounds like*) Just run an antivirus on your administrative account. Should solve your problems.

 

[Scottay]

I think the easiest thing you could do is to try to enter your computer through safe mode. Chances are if you try to enter your computer in safe-mode the virus won't be able to do anything because in safe mode your computer only run's essential system files and not non essential programs and files on startup. Back-up any of the important files that you would like to keep if you can get on in safe-mode, and back them up to a external hard drive or some sort of online storage. After you have backed up everything the safest thing you could do is System Restore your computer back months or years, or even the latest time possible. Once the computer has been reverted download a new fire wall, antivirus program, and Malwarebytes. Run the full scans incase the virus still managed to stay.

Alternatively instead of system restoring you could re-install your entire OS after backing up your files.