-How To Claim & Cancel Guide-
Index
1.Account Overview
2.Transaction Details
3.Report A Problem
4.Reason For Dispute
5.Provide Additional Information
6.Finding Your Claim
7.Resolution Center
8.Cancel Statement
9.Close Dispute
I made this guide realizing how many people have been asking recently- "How do I Claim & Cancel." I remember seeing a guide before but couldn't find it, so I decided to make a new very clear guide on understanding how to.
Step 1:
Once you have sent a payment, refresh the page. Find the payment that you need to Claim & Cancel. This is done by looking in the recent activity list located below your balance. Click "Details" on the desired payment.
Step 2:
The Transactions Details should be on the page now. Simply click "Resolution Center" located at the bottom of the page.
Step 3:
For the type of problem choose "Item Dispute." Now click "Continue."
Step 4:
Select "I haven't received my item" and click "Continue."
Step 5:
From the drop down list, choose what ever option, it really doesn't matter. In the text box write anything that makes some kind of sense. "I did not receive..." will work fine.
Step 6:
Go back to your accounts main page. To the right of your balance you should see "Resolution Center cases" and below it "Open Disputes & Claims (1)" -Click on that.
Step 7:
On the page at the bottom you will see the open case(s). Click "View" on the case you just opened.
Step 8:
All you have to do now is type anything into the text box at the bottom. Don't click "Post"- Just click "Close this dispute."
Step 9:
Don't write anything in the additional comments box, just click "Close Dispute."
Your Dispute has now been closed- You have just successfully Claimed & Canceled!
-A quick tip for the seller- You know when the buyer has Opened/ Closed a dispute because you will receive and email that notifies you of this. Don't get scammed into believing they Claimed & Canceled, know that they Claimed & Canceled.
Guide made 100% by omagawd.
