The new phone verifcation password thing

Discussion in 'Feedback' started by nodnarbusn, Dec 3, 2012.

The new phone verifcation password thing
  1. Unread #1 - Dec 3, 2012 at 2:18 AM
  2. nodnarbusn
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    The new phone verifcation password thing

    This thing is glitchy as hell and annoying. It told me after doing the phone confirmation i entered the wrong PW after being annoyingly called 3 times, i have no clue how im even logged in right now as i have a page open with this BS
    [​IMG]

    Im all for being secure and verifying the account ect, but if i need to get a phone call or a text every time i log i wont want to be logging in anywhere near as much. PLEASE dont make this an everytime you log in deal, im not even entirely comfortable for having to give my personal phone number anyways. Either way, it took me ages to log in with the current system and kept saying i got my password wrong after receiving the phone call/text so its experiencing some sort of bug

    EDIT.
    went back to the homepage and was greeted with
    [​IMG]
     
  3. Unread #2 - Dec 3, 2012 at 2:36 AM
  4. The_White_Flag
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    The new phone verifcation password thing

    Scrap it. it is useless and annoying.

    Just another reason as to why people are deterred from using Sythe.
     
  5. Unread #3 - Dec 3, 2012 at 3:45 AM
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    The new phone verifcation password thing

    I don't really like giving out personal details, then again i don't know how i came here without inputting that.. i got the screen and i opened a new sythe screen and it went away.
     
  7. Unread #4 - Dec 3, 2012 at 3:47 AM
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    The new phone verifcation password thing

    Stops hackers Nuff said...
     
  9. Unread #5 - Dec 3, 2012 at 3:59 AM
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    The new phone verifcation password thing

    Support removal if it's actually acting as a deterrent. If people are here to scam, entering a phone number isn't going to stop them. It's also not hard to get throw away numbers.
     
  11. Unread #6 - Dec 3, 2012 at 4:01 AM
  12. Sythe
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    The new phone verifcation password thing

    I think this was a bug. Duo security is not supposed to be enabled for most users.

    Sorry. Server upgrade has everything turned upside down.
     
  13. Unread #7 - Dec 3, 2012 at 4:15 AM
  14. Cynthia
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    The new phone verifcation password thing

    So what would this security actually do, make you input your number every-time you login seems like a normal security measure, which is used by thousands of big companies, i support this staying, as the Scammers might not want to put their number in, whereas the legit ones do without a problem
     
  15. Unread #8 - Dec 3, 2012 at 4:25 AM
  16. Sythe
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    The new phone verifcation password thing

    Yeah we are considering something less invasive for normal members. We use Duo security for staff.
     
  17. Unread #9 - Dec 3, 2012 at 4:29 AM
  18. Cynthia
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    The new phone verifcation password thing

    If i might bring out my idea Richard, make something like this :
    - When you try to log in to the site, lets say on my account right?
    It will say something like.. An email has been sent to the address linked with this Account, and then i would have to log into the email and authorize it so i can log from this PC, might be better than this.
     
  19. Unread #10 - Dec 3, 2012 at 7:30 AM
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    The new phone verifcation password thing

    It's actually easier to hack a email account because people can guess the security questions ect. So that could be a problem as I assume a lot of people use the same email for msn as the one that's linked to their account.
     
  21. Unread #11 - Dec 3, 2012 at 9:09 AM
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    The new phone verifcation password thing

    Is there also an option for members to choose for this security option them selfs? I'm really committed to keep my Sythe account safe because it's a part of my business.

    Cheers!
     
  23. Unread #12 - Dec 3, 2012 at 11:49 AM
  24. n4n0
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    The new phone verifcation password thing

    Sorry but not currently. This service must be paid for and is limited to the number of accounts permitted. It would be too costly at this point to open it up for everyone. Sythe's been looking into alternatives, however.
     
  25. Unread #13 - Dec 3, 2012 at 12:35 PM
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    The new phone verifcation password thing

    Agreed. Maybe add the opportunity to buy verification sms. Can by add up automatically after payment was successful, easy to build, doesn't need any time to be managed this way.

    Cheers!
     
  27. Unread #14 - Dec 3, 2012 at 12:36 PM
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    The new phone verifcation password thing

    Maybe have an opt-in version where you can upload funds. I'd be down if it means my account won't get hacked and I'm sure many other big traders would definitely take it over being hacked and being liable for thousands lost. If I'm not mistaken each call/sms should be about 20 cents.

    For the alternative it'd be cool to have something like JAG. Use a trusted computer, if IP changes, annoy the fuck out the person with a bunch of security questions.
     
  29. Unread #15 - Dec 3, 2012 at 1:11 PM
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    The new phone verifcation password thing

    From what I remember it's like $3/per account per month. The first 10 are free.
     
  31. Unread #16 - Dec 3, 2012 at 2:02 PM
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    The new phone verifcation password thing

    I'm all for 2-step verification - I have it enabled everywhere I can. Perhaps an opt-in idea is best if we plan to make duo available to everyone eventually.
     
  33. Unread #17 - Dec 3, 2012 at 3:05 PM
  34. nodnarbusn
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    The new phone verifcation password thing

    Thanks for the reply, it didnt do it to me today thank god. The phonecall AND text just seemed really invasive for a casual sythe user who is hardly active in market ect.
     
  35. Unread #18 - Dec 3, 2012 at 4:00 PM
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    The new phone verifcation password thing

    It wouldn't have been both, would have been one or the other, or thirdly, it would push an approval request to your cell via an app.
     
  37. Unread #19 - Dec 3, 2012 at 4:21 PM
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    The new phone verifcation password thing

    Couldn't we make something for IOS and Android like an application which is like a dollar, for added security? Just like Blizzard has, it could benefit the security breaches immensely, but we need a programmer for these respective Operating systems to come forward :(
     
  39. Unread #20 - Dec 3, 2012 at 4:32 PM
  40. n4n0
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    The new phone verifcation password thing

    I'm no expert in the field by any means but I have my doubts that it's just that simple. Someone correct me if I'm mistaken.
     
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