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Steam support fail...

elf5380

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*This was not a steam account i bought from someone, it is my own steam account that no one else has used.

After about 4 months of not playing on steam, i decided id give it a shot.
I realized that either my password had been changed or i had completely forgotten it along with my secret answer... Ive tried making support tickets but no one answers them, after 4 days i haven't received a single response written by a human from customer service, i tried making another support account and to no anvil. In my ticket i provided pictures of my retail boxes and CD keys as well as all the information they asked for but still no answer. Basically their letting my 90$ go down the drain. The only hope i have left is the valve website which has a phone # that is not related to steam but its worth a shot.

My question is; is it possible to reset your steam password if you have lost both your password and secret answer?
 
<3 n4n0
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My brother had the same thing happen to him. It took like 2 weeks, but he was able to get it back... Just wait a bit longer for a reply, then look for a phone number.
 
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